Supporter care jobs

About The Role
Someone opens an email at a moment they’re struggling.
It helps them understand what’s happening. It reassures them they’re not alone. It offers a next step when everything feels uncertain.
That’s the kind of difference thoughtful communication can make.
We’re here for everyone affected by dementia. Whether someone is living with the condition, caring for a loved one, or trying to make sense of a diagnosis, we want them to feel supported, informed and understood.
We are a mix of advisors, supporters, fundraisers, researchers, communicators and technical specialists. Some of us are volunteers, some are employees, but we’re all working towards the same goal: making life better for people affected by dementia.
We’re also committed to building a team where everyone feels welcome and able to be themselves. We know that different perspectives make us stronger, and we encourage applications from people of all backgrounds and experiences.
As part of our Omnichannel Team, you’ll help shape how we connect with people through email and SMS. You’ll work closely with colleagues across the organisation, not just delivering great campaigns, but helping others feel confident and supported in doing the same.
What you’ll do
You’ll create and deliver email and SMS campaigns that are clear, thoughtful and genuinely helpful to the people receiving them. You’ll think about how messages feel as well as how they perform, making sure they reach people at the right time and in the right way.
You’ll work alongside colleagues from different teams to plan and improve their campaigns, offering feedback in a way that builds confidence and supports learning. You’ll also develop and manage content calendars, helping to make sure our communications are joined up, relevant and aligned with what matters most to our supporters.
Part of your role will involve building and improving automated journeys and integrations, helping to create smoother, more personalised experiences. You’ll spend time looking at performance data, running tests and using what you learn to keep improving how we communicate.
You’ll also be a go-to person for our email and SMS platforms, sharing your knowledge, answering questions and helping others develop their skills.
About you
If this role sparks your curiosity and you feel inspired to make an impact, we would be thrilled to hear from you.

- You have some experience with email marketing, whether planning, designing, building, or testing campaigns
- You enjoy putting together content calendars that reflect your organisation’s priorities and vision
- You’re a confident writer who can adapt your tone and style to connect with different audiences
- You’ve dabbled in automations or integrations for sending emails or SMS messages, or you’re excited to learn
- You’re comfortable giving thoughtful, supportive feedback that helps others grow and shine
- You like exploring data to see what’s working, what could improve, and how to make things even better
- You love working with people, building positive, collaborative relationships, and celebrating team wins

The work you do will help people feel informed, supported and less alone at times when it really matters.
If you want to use your skills in a way that has real impact, and be part of a team that values kindness, collaboration and inclusion, we’d love to hear from you.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We are seeking an experienced paralegal, or trainee solicitor to fill the post Employment Law Caseworker. As an experienced employment law practitioner or aspirational trainee solicitor (England and Wales), you will be required to provide professional legal advice on employment law matters to members.

PCS will provide fully funded accredited training with 1 day a week release. With supervision by a qualified solicitor to enable you to pass your SQE examinations within 2 years, whilst gaining the required qualifying work experience through your day-to-day role.

Salary and Location

• Band 3, London Spine points 33-29 or Regional Spine points 36-32
• London starting salary: £45,377 p.a. rising to £50,703 p.a. in annual increments or Regional starting salary: £42,105 p.a. rising to £46,348 p.a. in annual increments
• PCS London or Region

Successful candidates for the Employment Law Caseworker will be able to demonstrate:

• Proven experience in employment law or relevant qualification in Law (from any common law jurisdiction).
• Good communication and negotiation abilities.
• Ability to prioritise and manage workloads.
• Commitment to promoting equality and diversity in the workplace.
• Ability to work collaboratively and manage legal issues.
• Their commitment to the SRA Professional standards and behaviours.

The main duties of the Employment Law Caseworker role include:

• Delivering legal guidance and representation on employment law issues.
• Conducting legal research, drafting advice, claims, and other legal documents.
• Providing support to senior colleagues on more complex matters.
• Casework management.

You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.

Closing date: at 12 midday on Tuesday 23 June 2026

Interviews will be held in person at PCS Clapham on 10 July 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: EMPLOYMENT LAW CASEWORKER

Ref: 1126

Grade: Band 3, London or Region

Salary:

London Spine points 33 - 29

London starting salary £45,377 p.a. rising to £50,703 p.a.

Regional Spine points 36 - 32

Regional starting salary £42,105 p.a. rising to £46,348 p.a.

Location: London/Region

Purpose of the job:

To support the delivery of a professional legal advice, guidance, and representation on employment law matters to the, staff, and members.

Responsible to: Band 4, Employment Law Manager (Senior Paralegal)

Responsible for: Not applicable

Contacts

External:

PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.

Internal:

PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.

Main duties and responsibilities

1. Key areas

• Undertake training working towards the completion of the SQE
• Provide support in legal research into past cases and documents
• Draft and prepare claims or other legal documents
• Provide support with legal advice to SMT, NEC, members
• Keep up to date with new developments in employment legislation
• Provide support with employment law briefings to PCS staff about changes in employment legislation
• Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
• Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
• Support the development of the Unions policy objectives including the PCS planning process
• Support the delivery of the unions Legal and Employment Rights strategy
• Provide support in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Provide advice to relevant committees including supporting the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested

2. Communication

• Provide support to ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports
• Communicate with members by supporting the production of circulars and briefings, and by addressing meetings and conferences etc
• As necessary, represent PCS and liaise with outside bodies

3. Casework Management

• Advise in the handling of personal casework
• Liaise with solicitors, internal and external bodies on the handling of personal casework
• Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
• Maintain and improve own knowledge of the developments in employment law and practice

4. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: EMPLOYMENT LAW CASEWORKER

Ref:1126

Date: May 2026

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualifying Law degree. Or 2 plus years experience in an employment law role

EXPERIENCE

• Actively participating in committees and teams
• Industrial relations and negotiations
• Project management, problem solving and decision making

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training working towards the completion of the SQE
• Commitment to participation in appraisal and development review process

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Employment rights, equality legislation, discrimination law and working practices
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to work collaboratively and manage complex legal issues
• Ability to identify and set standards and priorities
• Ability to provide timely advice and guidance

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

About Spear Cheltenham

In Cheltenham Spear is partnered with Trinity Cheltenham!

Their vision is to make committed followers of Jesus who can change communities and nations for Him, and their values seek to express living in response to God, modelling authentic community, and embracing God’s adventure. Spear Cheltenham has been running successfully for over 3 years, and their heart and vision is to see an increase in the number of trainees per cohort and expand their geographic reach.

Key Information:

• You will be employed by Trinity Cheltenham reporting to the Centre Manager, with operational oversight and training from Spear
• Part-Time, initially one-year Fixed-Term, Tuesday – Thursday, with occasional evening work for events such as our Spear Celebrations
• Salary: from £26,883 FTE (pro rata 0.6 - £16,130)
• 21 days annual leave, with one additional day per year of service up to a max of 31 days, plus bank holidays
• Closing date: Tuesday 9th June (we interview on a rolling basis and may close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with us pack.

If you require any reasonable adjustments as part of the recruitment process please let us know.

Person Specification:

• An active Christian that is committed to grow and learn spiritually as a Christian leader and represent the values and ethos of the Spear charity, Trinity Cheltenham and St Paul’s churches.
• A confidence in group facilitation, and a desire to learn and understand coaching techniques.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
• Excellent communication and interpersonal skills.
• High emotional intelligence, and a sense of humour and fun!

About the opportunity

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in City of Doncaster working 35 hours hours per week.

The Doncaster service is a partnership with Rotherham, Doncaster and South Humber NHS Foundation Trust to provide joined-up support for people affected by memory concerns and dementia. This includes both practical advice and access to clinical expertise through a shared pathway.

As part of a supportive multi-disciplinary team, you’ll play an important role in helping people with dementia and their carers achieve better outcomes and feel more supported in their day-to-day lives.

You’ll also get out into the community to raise awareness of the service, helping people understand what support is available and how to access it. Working alongside clinical colleagues, you’ll build strong relationships with primary care teams so we can reach those who may not yet be receiving the help they need.

This is a busy and rewarding service, so being flexible and able to manage different priorities is important. Above all, we’re looking for someone who is committed to making a difference, continuously improving the service, and providing high-quality, person-centred support that adapts to the changing needs of the people we support.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you
You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place w/c 22nd June 2026.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Job Purpose

The Public and Patient Involvement (PPI) Lead will play a central role in ensuring that the voices of patients, carers, and communities, particularly those experiencing the poorest cancer outcomes, are embedded in the design, delivery, and evaluation of cancer services across Lancashire and South Cumbria.

Firmly embedded within the Cancer Alliance Early Diagnosis Team, the postholder will lead the development and delivery of a coordinated PPI approach that strengthens community insight, supports co‑production, and ensures that early diagnosis initiatives are shaped by lived experience and community need.

The role will act as a bridge between the Cancer Alliance, Spring North, VCFSE partners, and local communities, ensuring that engagement is inclusive, culturally competent, and aligned with NHS England’s Working with People and Communities guidance.

Lincolnshire Rural Support Network (LRSN) is seeking an exceptional new Chief Executive Officer to lead the next chapter of our journey, supporting the agricultural and horticultural community across Lincolnshire.

This is a rare opportunity to lead a charity with real heart, strong community roots, and a clear purpose: ensuring no one in Lincolnshire’s rural community faces difficulty alone.

For over 25 years, LRSN has been a trusted lifeline, providing confidential, compassionate support to individuals and families facing crisis, isolation, and change. We are a listening organisation at our core, rooted in empathy, trust, and a deep understanding of rural life.

We are now looking for a professional, strategic CEO, who can build on this strong foundation; someone who will inspire people, strengthen partnerships, and lead with clarity and conviction in a changing world.

ABOUT THE ROLE

This is a pivotal leadership position, responsible for shaping the strategic direction, sustainability, and impact of LRSN. Reporting to the Board of Trustees, you will lead a committed team of staff and volunteers, working collaboratively to ensure our services continue to reach those who need them most.

YOU WILL

• Provide clear, values-driven strategic leadership to grow LRSN’s reach and impact.

• Champion a positive, inclusive culture that empowers staff and volunteers.

• Strengthen income streams and ensure long-term financial sustainability.

• Act as a compelling ambassador for LRSN, building partnerships across sectors.

• Ensure strong governance, compliance, and effective organisational performance.

• Use insight and data to drive decision-making and continuous improvement.

WHY JOIN LRSN?

At LRSN, everything we do is guided by our values: we listen, we care, we serve others, we value people, we reach out, and we strive for excellence.

You will be joining an organisation with:

• A strong reputation and trusted presence across Lincolnshire.

• A dedicated and skilled volunteer network at its heart.

• A clear mission: that no one in our rural community should face difficulty alone.

• The opportunity to shape the future of a vital charity.

ABOUT YOU

You’ll bring senior leadership experience, strong charity and fundraising insight, financial confidence, and the ability to motivate people around a shared mission. A genuine connection to rural life and the farming community will help you thrive in this role.

Whether you are already operating at CEO/Head of Charity level or ready to step into your first top leadership role, you will be driven by purpose and passionate about making a difference.

WHAT WE OFFER

SALARY: Competitive Salary to be discussed on application

HOLIDAYS: 28 days plus public holidays

HOME-BASED WORK: with the requirement to travel for events and meetings

PENSION SCHEME: Contributory Pension Scheme - further details on application

For more information, a recruitment pack is available which will be sent on application.

 

HOW TO APPLY

To apply, please submit your current CV and a supporting letter of application addressed to our Chair of Trustees, Matthew Phillips, outlining your reasons for applying, motivation and what you would bring to the role.

Closing date: 30th June 2026

Interviews will take place in two stages: First interviews 6th July and second 24th July 2026.

LRSN is committed to equality of opportunity. All applications will be treated in confidence.

The Kirkwood provide specialist adult care for anyone affected by a life limiting illness across Kirklees. Their care begins at diagnosis, within their In-Patient Unit and Support & Therapy Centre in Huddersfield, or in patients’ own homes. Their amazing care is respectful, tailored to individuals needs and wishes until the end of life. This includes support for patients family members, friends, and carers during their illness and afterwards.

We are honoured to be working in partnership with them to recruit an In Memory and Legacy fundraiser. Would you love to join their fantastic fundraising team and enable The Kirkwood to reach more people, by growing sustainable income to continue their vital services?

If you have experience in fundraising, and the compassion and ambition to part of their passionate team we would love to hear from you.

The Role

This brand-new role is vital in raising awareness of the profound impact legacy and in-memory donations have on people affected by life-limiting or terminal illness.

Reporting directly to the Head of Fundraising and Development you will manage two key events, Light up a Life in December and the Sunflower Walk in August. As a champion for in-memory giving and gifts in wills, key responsibilities will include:

• Developing and delivering strategies to grow income from gifts in wills and in-memory giving
• Building meaningful, compassionate long-term relationships
• Delivering exceptional supporter engagement and stewardship
• Securing vital income through sensitive communication and inspiring campaigns
• Raising awareness of in-memory giving opportunities internally and externally.

The Person

We are looking for an experienced fundraiser, ideally with knowledge of legacy and/or in-memory giving. An understanding of the emotional nature of in-memory and legacy is essential. It would also be beneficial to have experience working with a hospice, or healthcare environment within the charity sector.

You should have:

• The ability to work collaboratively, building strong internal and external relationships.
• A flair for handling conversations in a sensitive, compassionate and professional manner.
• Experience in developing engaging campaigns and supporter journeys.
• Excellent project management skills.
• Knowledge of legal processes relating to wills, probate and legacy administration is also desirable.

Please note that you must hold a full, clean UK driving license and have regular access to a vehicle, insured for business use to apply for this position.

Why The Kirkwood?

The Kirkwood is not just a building, an In-Patient Unit, or a place of care. It is a movement of people united by the belief that everyone affected by a life-limiting illness deserves the very best care - care that improves quality of life, for however long that may be.

Together, they support those in their care to live well and make the most of every single day. The Kirkwood Movement is united behind one common purpose: to Support Life.

The Kirkwood has around 250 dedicated employees in both full and part-time roles, and is fortunate to have the support of over 800 committed volunteers. The team live and work by their values:

• Respectful and Inclusive
• Passionate and Determined
• Open and Honest
• Kind and Compassionate
• Forward-thinking
• Striving for Quality and Excellence

Benefits include:

• Free on-site parking (where available)
• High-quality, low-cost meals
• Complementary therapies
• Stakeholder pension scheme (NHS pension transferable for current members)
• Hospice contributory scheme, including death in service benefits
• Access to occupational health services
• Employee Assistance Programme (for employees and immediate family)
• Discounted health cash plans

If you would like more information, or to apply for this role we would love to hear from you please contact Leanne or Jen at Charity Horizons. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Leanne or Jen who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We’re looking for a creative and organised Design Officer to join our Marketing team on a FTC until August 2027. This is an opportunity to play a key role in helping people recognise The National Lottery Community Fund and understand the difference our funding makes to communities across the UK.

Working closely with the Brand Manager and colleagues across Communications and Engagement, you’ll help create clear, accessible and engaging design materials for a wide range of channels. From templates, presentations and reports to campaign assets, event materials and branded guidance, your work will help us tell our story consistently and creatively.

This role would suit someone who has a flare for design and enjoys balancing hands-on design delivery with brand stewardship, working with different teams, managing varied briefs and finding practical creative solutions in a busy organisation.

You might start the day reviewing new design requests from colleagues, then spend time creating branded assets for a campaign, presentation, report or event. Later, you may be advising a team on how to apply our visual identity, updating a template, or working with an external designer to make sure commissioned work is on brand, accessible and delivered on time.

You’ll be expected to balance hands-on design delivery with brand guidance, helping colleagues produce communications that are clear, consistent and engaging.

 

Key responsibilities may include:

• Create high-quality design materials for internal and external communications, across print and digital channels.
• Manage and prioritise design requests, agreeing realistic timelines with colleagues.
• Support the Brand Manager in maintaining the consistency and integrity of the Fund’s visual identity.
• Provide practical design advice to teams across the UK, balancing brand consistency with creative flexibility.
• Design quick-turnaround assets in-house, including presentations, social media graphics, reports, event materials and branded documents.
• Brief and work with external designers, freelancers or suppliers where additional support is needed.
• Ensure design work is accessible, inclusive and appropriate for the intended audience.
• Work closely with communications, content and country teams to support integrated campaigns and projects.

We’re looking for someone with strong practical experience in graphic design, ideally with at least five years’ experience in a design role or similar creative environment. You’ll be confident creating high-quality design work across a range of formats, including digital, print, presentations, reports, social media, campaign materials and event assets.

You’ll need a good understanding of brand identity and be able to apply guidelines consistently while still bringing creative thinking and flexibility to your work. You should be comfortable managing multiple briefs, prioritising your workload and working to deadlines in a busy organisation.

The ideal candidate will have:

• At least five years’ experience in a graphic design role or similar creative background.
• A strong, up-to-date portfolio of design work that you are able to talk through.
• Experience creating materials for both digital and print channels.
• Good knowledge of design software and tools, such as Adobe Creative Suite, Canva or similar.
• An understanding of accessibility and inclusive design principles.
• Strong attention to detail and the ability to produce clear, polished and accurate work.
• Experience working with brand guidelines and maintaining visual consistency.
• Good communication skills, with the confidence to advise colleagues and respond constructively to feedback.
• The ability to manage competing deadlines and work with colleagues across different teams.
• Experience briefing or working with external designers, freelancers or suppliers would be helpful.
• This role can be based anywhere in the UK. You will be expected to travel at least once a month for team meetings, and occasional additional travel may be required to support projects, events or collaboration with colleagues.
• A relevant design qualification, certification or equivalent professional experience would be welcome, but we are most interested in your practical experience, portfolio and ability to create accessible, effective and brand-aligned design work.

 

Interview details:

• Date: w/c 6th or 13th July
• Format: Online
• Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact: Ibi Adekoya. For any questions about the recruitment process, please email us.

 

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. If you are selected for interview we will request to view your portfolio before the interview date. 

Your supporting statement should explain how your skills and experience meet the essential criteria below. Your portfolio should include examples of recent design work that show your approach to brand, accessibility, layout, digital and/or print design. We will use your CV, supporting statement and portfolio to assess your application.

 

Essential Criteria:

• At least five years’ practical experience working in graphic design, brand design or a similar creative role.
• A strong and relevant portfolio demonstrating high-quality design across a range of formats, such as digital, print, reports, presentations, campaigns, social media or event materials.
• Experience applying brand guidelines consistently while using creative judgement to adapt designs for different audiences, channels and purposes.
• Strong working knowledge of design tools, particularly Adobe Creative Suite, with confidence using other tools such as Canva or Microsoft PowerPoint where appropriate.
• Good understanding of accessibility and inclusive design principles, with the ability to create clear, user-focused and accessible design work.
• Strong communication skills, with the confidence to advise colleagues on design choices and explain creative decisions clearly.
• Experience commissioning and briefing and working with external designers, freelancers or suppliers where additional support is needed

Desirable Criteria:

• Experience designing for a public sector, charity, non-profit or purpose-led organisation.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.

As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.

Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.

Job Purpose   

Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.  

At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.  

Key Responsibilities  

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.  
• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.   
• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.  
• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.  
• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.  
• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.  
• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.  
• Provide expert advice on complex cases, supporting the team with clinical decision-making.  
• Designated Safeguarding Officer for Healthcare Services.   
• Represent Action for ME at external forums, conferences, and policy discussions.   

Person specification
All criteria noted below are essential requirements of the role.

Qualifications

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance. 

Experience and Knowledge

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.  
• An understanding of Care Quality Commission regulatory requirements.
• Proven leadership experience in a healthcare setting, including team management and service development.  
• Strong understanding of evidence-based practice and clinical governance.  
• A sound understanding and experience of safeguarding children/young people and vulnerable adults.
• Experience in training and mentoring healthcare professionals.  
• Knowledge of NHS structures and commissioning processes.  
• An understanding of working within the third sector or charitable organisations.

Skills and Behaviours

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.  
• Ability to work independently and collaboratively within a multidisciplinary environment.
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.

Attitudes

• Commitment to patient-centred care and advocacy for people with ME.  

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will welcome people and listen carefully to their story whilst providing information, advice, and guidance. This role ensures that anyone who contacts the service will get an immediate response from the Engagement and Assessment team. The team will be making sure that anyone who would benefit from services, support and advice elsewhere will be signposted and referred. When we're best placed to help, people will be rapidly allocated a Crisis Lead Worker.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June 2026 at 23:59

Interviews will take place on Wednesday 24th June 2026 at Crisis Skylight South Wales, 163 St Helens Road, Swansea SA1 4DQ

Interview process: Competency-based interview followed by a service user panel interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Are you passionate about helping young people discover faith and purpose? 

At Scripture Union, we believe every child and young person should have the chance to explore who Jesus is—yet many never will. That’s why we’re growing a team of people who are passionate about building relationships, creating opportunities, and inspiring others to make a difference in the lives of young people. 

We’re looking for someone who is motivated by this vision and excited to have a hands-on role in seeing it become a reality across London. 

You’ll be working in and around your local and other nearby boroughs. You will already have strong existing connections in West London (Ealing, Hillingdon, Hammersmith & Fulham, Harrow and Hounslow) or North & North West London (Brent, Enfield, Harringay, Hackney, Islington, Camden, Westminster & City). 

This role could be for you if you… 

• Have experience in youth work, church ministry or leadership, education, or social entrepreneurship 

• Love connecting with people and building strong, collaborative relationships 

• Enjoy starting new things, spotting opportunities, and turning ideas into action 

• Are confident supporting, coaching, and encouraging others to grow 

• Are passionate about seeing children and young people thrive 

• Are a practising Christian who is active in your local church 

You might not have heard the term Mission Enabler before—and that’s okay. What matters most is your heart, your drive, and your ability to bring people together around a shared purpose. 

What you’ll be doing 

This is a varied and outward-facing role where no two weeks look the same. You’ll: 

• Build relationships with churches, community groups, and individuals across your area 

• Recruit, support, and encourage volunteers who are working with children and young people 

• Help create and lead new initiatives that give young people opportunities to explore faith 

• Coach and equip others to grow their confidence and impact 

• Develop new ideas and approaches that can be expanded more widely 

• Contribute to events, activities, and programmes across the region 

You’ll spend time out and about in your local area, as well as working flexibly from home. 

The role can be a full or a part time job share and offers flexibility for anyone with childcare/caring responsibilities, candidates in existing part time employment or study. We also offer home based working for even greater flexibility and balance with the responsibilities of family life.   

Why join Scripture Union? 

Scripture Union is a national charity working to see a new generation with a vibrant faith. We partner with churches and communities across England and Wales, helping them engage children and young people in meaningful and relevant ways.

When you join us, you’ll be part of a supportive, purpose-driven team where your work has real and lasting impact. 

We offer: 

• Flexible, home-based working 

• Full-time or part-time/job share options 

• 23 days holiday plus bank holidays (and additional volunteering days) 

• Up to 12% pension contribution 

• Life insurance and enhanced family leave 

• A collaborative, values-led working environment 

About your team  

You’ll be joining our brilliant South Region team, which covers our largest region from Kent to Cornwall, offering numerous opportunities to contribute your expertise in a variety of contexts, from urban and suburban to coastal and rural settings. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides, we’d like to see these numbers grow significantly over the next few years.  

In the south region we have the highest density of Christian holidays and festivals, with events that we organise and run directly and a variety of festival and missions that we support and partner with. You’ll have a fantastic opportunity each summer to get hands on engaged in these mission and festivals throughout the year.  

Our South Region also includes our vibrant capital, one of the most multicultural and ethnically diverse cities in the world, with over 300 languages spoken. With many like-minded missional organisations having a footprint in and around the capital, and all of the Christian movements and denominations represented here, London holds key strategic value and will be the focus of your ministry activities. You’ll be joining an exceptional and growing team of five staff. We are particularly interested in how sports, arts, and culture can be explored to further enable the mission both in London and across SU and would be particularly interested in candidates with expertise in either of these areas.  

Important information 

• This role requires an active Christian faith and involvement in a local church (Occupational Requirement – Equality Act 2010). 

• An enhanced DBS check is required. 

• Applicants must have the right to work in the UK (we cannot offer visa sponsorship). 

Interested? 

If you’re excited by the opportunity to make a difference in the lives of children and young people—and to equip others to do the same—we’d love to hear from you. 

Interview date: 7th July 2026

The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London. 

Key purpose of the Billing Coordinator is to:

• Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
• Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.

The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

Candidates must have strong IT and organisational skills with experience of working within a legal aid practice. 

Please download our job pack for additional details about the role and the level(s) of experience we are looking for.

*Full-time or part-time hours will be considered for this role.

We are looking for an entrepreneurial leader to relaunch and build the next phase of the UK Democracy Network: a national network that helps organisations working to strengthen democracy across the UK connect, collaborate and coordinate more effectively.

This is a rare opportunity to shape a growing national network. The Network already has strong foundations, sector backing, and three years of core funding secured. The next step is building it into an independent, trusted and influential organisation that helps the democracy sector work together more effectively.

About the Network

The Democracy Network exists to help make collaboration across the democracy sector more effective. It connects organisations, practitioners and professionals across the UK democracy ecosystem, helping to reduce duplication, strengthen relationships, share intelligence, and enable more coordinated collective action.

About the host organisations

The Network is jointly incubated by two organisations with deep roots in UK civic tech, democratic education, and sector-wide network building:

The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project also leads the Democracy Classroom Network, a sister network of over 100 organisations across the democracy, education and youth sectors which support over 3,500 teachers and youth practitioners to engage young people in democracy.

Democracy Club produces the most comprehensive election data in the UK. Established in 2010 and registered as a Community Interest Company in 2015, it runs the national polling station finder Where Do I Vote and candidate lookup service Who Can I Vote For, serving election information to millions of UK voters each year and supplying data to the Electoral Commission. Democracy Club brings a mailing list of 35,000, an active community of 1,200 volunteer contributors collaborating on election information, and strong digital and data expertise to the Network.

Our vision for the Network

Over the last year, we have carried out extensive consultation with members of the UK Democracy Network, the Network’s Steering Group and funders. Through this process, we have developed a new vision for the Network that is designed to reflect and support the diversity of the democracy sector, and the wide range of approaches, perspectives and organisations within it.

Our model is built around a series of smaller thematic, geographic and demographic-based “hubs” within the wider Network. These hubs will create spaces for organisations and individuals working on particular issues, in particular places, or with specific communities to collaborate more effectively, while remaining connected to the wider democracy ecosystem.

Alongside this, the Network will support stronger coordination and information sharing across the sector through activities such as a monthly bulletin, shared events, an annual conference and practical tools and databases that help partners collaborate more effectively.

Importantly, we want to build on and strengthen the excellent work that already exists across the democracy landscape, rather than duplicate it. Over time, we also hope the Network can help incubate and support new hubs and collaborations around emerging issues and opportunities within the democracy sector.

About the role

The Network will be delivered by a small core team: a Network Director (this role), a Network Manager (in post), and a Network Coordinator (to be recruited).

Our medium-term ambition is for the Network to become an independent organisation in its own right. We see this role as central to shaping that transition, with the successful candidate expected to lead the Network into its next phase as an independent organisation over the course of the grant period. 

Key responsibilities

The Network Director provides overall leadership of the Network and is responsible for its long-term sustainability and strategic direction. 

Specifically: 

• Strategic leadership. Set strategic direction for the Network in consultation with members, hosts and the Steering Group / Board.

• Represent the Network. In networking and fundraising events, high-level roundtables and in high-profile relationships with government, funders, media and sector leaders.

• Lead on fundraising. Develop relationships with major funders, alongside Harriet Andrews at The Politics Project, building a diversified, sustainable funding base.

• Oversee the Network's transition to an independent legal structure. Support the establishment of the Board, working with Harriet Andrews and Sym Roe to recruit members with a mix of professional expertise and elected network representatives.

• Build an inclusive, supportive team culture. Line manage the Network Manager and Network Coordinator.

• Oversee monitoring and evaluation. Lead reporting to funders, and support the annual review process with the team and Steering Group / Board.

Person specification

We are looking for a values-driven, experienced, strategic leader. They will have strong people and financial management skills, and the ability to build trusted relationships across the democracy sector. They will be an excellent communicator, comfortable leading through complexity and change, and motivated by a commitment to strengthening UK democracy. 

The postholder will be expected to work in-office two days a week and attend regular in-person engagements in London.

Benefits

• 33 days’ annual leave pro rata, including Bank Holidays (with three days off between Christmas and New Year).

• 4% employer pension contribution.

• 2 working days / 15 hours of volunteer leave a year.

• Cycle to Work scheme.

Further information about the role and job specification can be found in the Candidate Recruitment Pack.

Equity, diversity and inclusion

The UK democracy sector has historically been less diverse than the country it serves, and we want to help change that, starting with how we recruit. We particularly welcome applications from people who are underrepresented in democracy sector leadership, including people of colour, disabled people and people from working-class backgrounds.

How to apply

Please apply via charity job with the following:

• Your CV (no more than two pages).

• A supporting statement of no more than 500 words, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.

The closing date is 11.30pm, Sunday 14th June 2026.

We will shortlist on the basis of the supporting statement against the person specification.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Harrogate, Ripon and Craven area working 25 hours per week.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you
You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. 

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place via Teams w/c 29th June.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.