Supporter care jobs

Financial administration

Administration of the donations inbox, liaising with current donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.

Draft donation acknowledgement letters for donors to acknowledge donations received.

Management of donations management system (Raisers Edge), including:

review of potential duplicate donor records

ensuring accurate documentation and declarations for Gift Aid donors

making edits and updates to donor records as and when required.Maintenance of the tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.

Follow up with donors who have expressed an interest in Gift Aid.

Liaising with the Comms team to ensure maintenance of supporters contact list.

Digital archiving of paper-based records held within the Finance Department.

Support Finance Managers with the organisation of the shared drive and the Sharepoint site.

Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.

Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).

Download bank statements on a daily basis and save on the shared drive.

Financial controls

Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis.

Rconciliation of properties bank accounts and deposit accounts on a monthly basis.

Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.

Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.

Host finance inductions for all new staff members.

Financial processing

Manage the corporate credit card process and user register, including onboarding of new users.

Issue monthly credit card statements to staff members for their expenses submissions.

Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.

Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure).

Support the Finance Officer (Income) with quarterly donor pledge statements process.

Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.

Supporting others

Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.

Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence.

QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications

Educated to A-Levels (desirable).
 

Experience

Experience using Excel and MS Office suite.
Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively
Experience of charity accounting and knowledge of such requirements (desirable).
 

Skills

Highly organised with good administrative skills.

Good interpersonal, customer care and liaison skills with a wide range of stakeholders.

Fluent in oral and written English.

A commitment to high professional and personal standards and continuous improvement.

Strong numerate skills with acute attention to detail.

Ability to work under pressure, manage competing priorities and delivering to tight deadlines.

Knowledge

Understanding of and appreciation for ADKN’s goals, values and ethics.

Awareness of charity accounting, charity fundraising regulation and company legislation.

 Attributes

Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust.

Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age.

Behaviours
Communicates clearly and concisely; expresses complex ideas in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs.

Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

Enterprising attitude that is quick to search out alternative solutions to needs or problems.
Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; is dedicated to AKF’s purpose and fulfilling the mission.

Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities; gives and receives timely balanced feedback.

Internal Relationships

AKF (UK) finance team

Wider AKF (UK) colleagues

External Relationships

Individual Donors

Raiser’s Edge supplier (Blackbaud)

Application Details:
Must have right to work in the UK.
 Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

We are recruiting a Sessional Counsellor to join the Children and Young People’s (CYP) Community Counselling service.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: Sessional Counsellor (CYP)
Reference Number: 329
Reports to: CYP Senior Counsellor
Salary: £30 per clinical hour
Contract: Freelance / Contractor (Dependent on the schedule of services agreed)
Work Pattern: Variable - to be agreed based on the schedule of service being delivered by the Sessional Counsellor. Work will be completed within the service operational hours of: 7:30am-10:30pm (7 Days a Week, excluding bank holidays).
Based: Counselling will be delivered from varied venues across Herts county (e.g. HMN wellbeing centres, community venues, schools). Some remote work from home is permitted and to be agreed with your line manager.

About the Project

The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them.

The objectives of the CYP Community Counselling Service are:

• To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire.
• To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life.
• To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people.
• To work actively, inclusively and collaboratively with local children, young people and their families.
• To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing.

About the Role

The CYP Sessional Counsellor post is integral to the delivery of this new community-based clinical service, delivering needs-led, robust and flexible counselling to local CYPF. The postholder will work clinically within the service, delivering group and/or 1:1 counselling either in-person or online. The CYP Sessional Counsellor will deliver a minimum of one therapeutic group or 3 x 1:1 counselling sessions per week. The clinical work of the postholder may take place in varied formats/locations, meeting the needs, requirements and preferences of CYPF accessing the service. The postholder will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding CYPF accessing the service are escalated and managed efficiently, keeping the CYPF at the centre of their decision making.

The successful candidate will have a Level 4 qualification diploma or above in counselling, psychotherapy or arts/play therapy AND current registered/accredited/full/qualified membership of one of the following relevant professional bodies (BACP, UKCP, HCPC, BAAT etc.), competency in working within a recognized theoretical framework or therapeutic modality and a minimum of 1-2 years experience working in a therapeutic or counselling capacity with children, young people and/or families.

This advert will close on Monday 16th March at 5pm.
Interviews will take place week commencing 23rd March. 
N.B. Please quote reference number 329 when completing your application for this role

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About This Job

Are you passionate about shaping modern digital platforms and delivering secure and reliable services at scale? As the M365 Engineering Lead within Cadet Digital Services, you will play a central role in designing, developing and improving the CadetNET Microsoft 365 environment that supports tens of thousands of cadets and volunteers across the United Kingdom.

You will lead the M365 Squad and guide the technical direction of the CadetNET platform, ensuring it remains secure, governed correctly and aligned with Defence and public sector standards. You will work closely with the Product Owner to plan roadmaps, manage migration activity and support the onboarding of multiple cadet organisations into a single shared platform.

In this role you will oversee identity, security, compliance, collaboration tools and core platform services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Intune. You will shape architectural decisions, set engineering standards and provide day to day leadership to engineers and administrators who maintain the tenancy.

If you enjoy leading technical teams, solving complex challenges and delivering a robust cloud platform that enables real collaboration, this role offers an exciting opportunity to influence the future of digital services across the Cadet Forces.

Responsibilities

· Lead the technical delivery of the CadetNET Microsoft 365 tenancy across its full lifecycle.

· Develop the CadetNET platform strategy in line with CDS product strategy.

· Provide day-to-day leadership for the M365 Squad, setting priorities.

· Oversee the architecture of the CadetNET tenancy, including identity, security, networking, governance, and compliance.

· Work closely with the Product Owner to shape roadmaps, migration plans, and phased onboarding of cadet forces and user cohorts.

· Lead technical decision-making on tenant configuration, identity models, device management, security tooling, and information protection.

· Ensure compliance with MOD standards for security, accreditation, data protection, and Secure by Design.

· Establish and maintain platform standards for configuration, automation, documentation, and operational support.

· Oversee tenant configuration, user onboarding, domain management, and service configuration for Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and Intune.

· Represent the M365 platform in wider CDS technical, security, and architecture forums.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

• Flexible working arrangements (you agree a working pattern with your line manager).
• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
• A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
• Good leave allowances (which are offered pro-rata for part time staff):
  • 20 days annual leave plus Bank Holidays.
  • Additional privilege leave, on set days each year, such as between Christmas and New Year.
  • An additional five days of volunteering leave.
• Support for qualifications and personal development.
• Employee Assistance Programme.
• Season ticket loan.
• Railcard (if you are eligible)
• A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Friday 20th March 2026.

Interviews will be held in person during the week commencing Monday 13th April 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

To build strong relationships and co-design services that reflect community priorities in Braunstone.

Main responsibilities and duties

Community Engagement & Co-Design

1. Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
2. Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
3. Act as a visible and approachable presence within the community
4. Promote inclusive, accessible, and trauma-informed engagement practices
5. Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
6. Reflect on practice and adapt approaches in response to community needs

Volunteer Engagement & Support

7. Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services

1. Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
2. Foster a positive, inclusive volunteer culture that values contribution and wellbeing

Partnerships, Networking & Community Presence

10. Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums

1. Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning

Communications & Community Storytelling

12. Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness

1. Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
2. Work with colleagues to share stories that demonstrate learning, outcomes, and community voice

Project Support & Community-Led Fundraising

1. Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
2. Contribute information and insight to funding applications when relevant
3. Build relationships with local supporters, businesses, and community partners

 General Duties:

18. Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.

19. Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.

20. Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.

21. Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.

22. Work outside normal office hours and at weekends as and when required.

23. To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.

24. To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.

This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.

 Person Specification

 Post: Community Engagement Coordinator      E=Essential  / D= Desireable

 Qualifications and Experience

Experience in community engagement, community development, or a similar role  E

Experience recruiting, supporting, or working alongside volunteers  E

Experience of working in the charitable/voluntary sector  D

Some experience or understanding of community or project-based fundraising   D

Knowledge

Understanding of community-led and co-production approaches E

Commitment to dignity, inclusion, and empowerment   E

Understands the needs of deprived communities and barriers and challenges facing individuals and service providers    E

Knowledge of safeguarding procedures for both adult and child protection  D

Health and safety processes in relation to community activity  D

Experience supporting communications or digital engagement in a community or voluntary setting    D

Knowledge of local communities and networks  D

Skills

Confidence creating or contributing to digital content or communication   E

Ability to engage respectfully with people from diverse backgrounds and build positive relationships   E

Excellent organisational skills and experience   E

Excellent verbal and written communication skills   E

Strong IT skills especially with Microsoft Office   E

Problem-solving skills and ability to adapt and act accordingly to situations   E

Good time management skills to be able to support the needs of multiple people   E

Ability to keep accurate records and a good understanding of the importance of data   E

Personal

An interest in helping other people, regardless of their circumstances   E

Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need   E

Trustworthy, reliable and able to keep matters confidential   E

A high level of patience and emotional resilience   E

Ability to contribute effectively to a small team   E

Calm and professional   E

Other

Right to work in the UK  E

Satisfactory DBS check   E

Full and clean UK driving Licence  E

The role 

The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events. 

They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends. 

The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation. 

Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan. 

To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes: 

• project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed. 

• project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan; 

• ensuring that project delivery is on time and on budget, and that risk mitigations are in place; 

• working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate; 

• ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders. 

Key accountabilities 

• Demonstrable experience of working on projects and/or events. 

• Experience working in a fast-paced environment, managing a potentially unpredictable workload. 

• Knowledge and experience of using IT systems. 

• Experience and knowledge of social media and its applications. 

• Experience of community outreach and engagement.

• Ability to carry out events in evenings / weekends as required.

• To conduct other tasks and duties as considered reasonable by the CEO. 

This role involves a Level 3 Apprenticeship with Colchester Institute.

Estate Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Estate Supervisor

Yorkshire

£29,235 per annum (pro rata for part time) 

Ref: 130REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Bishopthorpe, York but working on sites across Yorkshire 

Contract: Permanent

ABOUT THE ROLE

Team: Estate Management (Infrastructure)

As the Estate Supervisor, you will be key in supporting and organising land management and maintenance activities throughout the Yorkshire region.

What You’ll Be Doing

• Managing our estate – carrying out and planning works on our Estate to ensure safety for path users and positive biodiversity management.
• Project management – planning projects and safe and costs effective delivery, including supervising contractors and involving teams from other areas.
• Line Management – line managing a Level 4 apprentice
• Estate development – contributing to route and estate plans and their implementation 

This role is ideal for someone who enjoys a variety of outdoor work working in a small team and practically solving problems. 

A full clean driving licence is required as the role holder will be driving works vehicles and driver operated site plant as required. We note that this is a physically demanding role.
 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Fully qualified chainsaw operative
• Previous experience of managing outdoor work, including managing a team and a working knowledge of relevant health and safety legislation and ecology issues
• Communicating effectively with a variety of people, including, partners, landowners, neighbours and path users
• Organisation and planning skills

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 11 March 2026
• Interviews will be held via Microsoft Teams during the week of 30 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Make a Difference Where It Matters Most

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections.

We are now seeking Finance Officer to join our passionate team and play a pivotal role managing our finance function and supporting governance and administration of the charity.

About the Role

This is a unique opportunity to manage the finances of a thriving charity, whilst also working closely with the Board of Trustees and the Senior Management Team to support governance and operational administration, and ensuring the charity is enabled to run seamlessly and deliver impactful support to local families.

Key Responsibilities

• Manage the day to day finances of the charity
• Provide timely and accurate management reporting, and preparation of year end accounts
• Produce financial information and data analysis for reports to funders and funding applications, as required
• Service the Board of Trustees and AGM in consultation with the CEO, and maintain Trustee records.
• Ensure Charity Commission and Companies House filings are up to date
• Ensure all operational policies are updated and reviewed on a rolling basis by the Board of Trustees
• IT & equipment management – maintaining fixed asset register and equipment logs, and managing the relationship with external IT support and software licenses
• Support the Operations manager with management of the office space, including ensuring accuracy of bills & meter readings, and managing the relationship with key suppliers eg EDF and our landlord

What You’ll Bring

• Full or part qualified or working towards a relevant accountancy qualification
• Experience of using a digital accounts package for bookkeeping (Quickbooks desirable)
• Experience of producing management accounts, budgets and financial information, and preparing draft financial accounts 
• Experience of servicing a Board level committee including minute taking, preparing agendas, papers and minutes. 
• Good written and verbal communication skills 
• Highly numerate with excellent analytical skills 
• Excellent attention to detail & accuracy in reporting detailed financial information 
• Strong planning and organisational skills with ability to prioritise competing demands and meet deadlines
• Team player - ability to work flexibly as part of a small multi-disciplinary team and on own initiative
• A genuine interest in the needs of children and families and delivering responsive family support that makes a difference to families’ lives.

Why Join Us?

• A flexible, hybrid working model co-designed with our team
• A supportive, inclusive, and values-driven culture
• A chance to make a tangible difference in the lives of local families
• Excellent pension and generous annual leave

About the role 

This is a strategic leadership role dedicated to amplifying survivor voices and driving systemic change across the Alliance Partnership and the wider VAWG sector. You will champion survivor leadership by embedding accountability, fostering peer-led services, and building a strong, intersectional movement to end violence against women and girls. The role leads the Experts with Lived Experience (ELE) network, develops survivor-led spaces and leadership pathways, and embeds survivor influence within governance and decision-making. You will represent survivors and the Alliance in national forums, coalitions and sector discussions, ensuring survivor participation shapes strategies, policy and practice.

Job description 

As the Survivor Movement & Participation Lead, you will:

• Lead and coordinate the Experts with Lived Experience (ELE) network, ensuring survivors are supported, resourced and fairly compensated, and design and facilitate survivor-led and peer support spaces grounded in trauma-informed, anti-racist and culturally rooted practice.

• Build survivor leadership through training, mentoring and development opportunities, and embed safeguarding, boundaries, confidentiality and collective care across all survivor involvement.

• Strengthen survivor leadership within VAWG and wider justice movements through campaigns, activism and public engagement, and support cross-movement alliances with LGBTQ+, disability and other justice communities.

• Facilitate survivor participation in governance structures, promote ethical and power-sharing frameworks, represent survivor-led practice in strategic forums and partnerships, and contribute to tools, learning and resources that assess and promote survivor influence.

Competencies

We'll assess you against these competencies during the selection process:

• Intersectional and Anti-Oppressive Approach
• Adaptability in Communication 
• Negotiation and Conflict Resolution 
• Motivating and Inspiring Others

When answering competency questions, use clear examples where you have direct experience. If you don’t have direct experience, please say so and explain how you would approach the scenario, including the steps you would take and your reasoning. This helps us understand your judgement, problem-solving style, and how you think through challenges. We encourage honest, thoughtful responses that show your potential and approach, not just past experience.

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.

We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.

The key responsibilities of the Finance Business Partner include:

• Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
• Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
• Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
• Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
• Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
• Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
• Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
• Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
• Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
• Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.

About Certitude:

With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.

We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.

The successful candidate will:

• Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
• Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
• Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
• Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
• Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.

This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

Retail Supervisor

Salary: Band 3 £27,153 – £30,444 per annum inclusive

Contract: Permanent, full-time | 37.5 hours per week, 8.30 - 4.30 Tuesday to Saturday (no hybrid working)

Location: St Joseph's Hospice, Mare Street, Hackney, London, E8 4SA

About the job role

St Joseph’s Hospice Charity Shops sit at the heart of the community in Hackney. Over the years we have built a loyal customer base and we are well known locally as the place to shop for quality pre-loved items, while offering exceptional customer service.

We are looking for someone to join our team as Retail Supervisor at our flagship charity shop at 77 Mare Street, working with a small, highly motivated Retail Team, which is primarily made up of committed volunteers. You will manage the day-to-day operations in the shop and generate income through both regular and ad hoc sales.

About you

The post holder will have strong retail experience and be able to provide a service to customers that is second to none and reflects the Hospice values.

You will have strong verbal communication skills and be capable of building and sustaining relationships with colleagues and customers. You will be experienced in supervising volunteers, ideally in a charity retail environment and be experienced in stock control, sorting and pricing donations.

You will be required to achieve financial targets and have an understanding of health and safety guidelines in the retail sector.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London. Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

To find out more about this opportunity and to apply, please visit our website via the ‘Apply’ button.

Closing date: 15th March 2026

Interview date: 24th March 2026

Please note that we cannot consider candidates requiring visa sponsorship at this time.

We are an equal opportunities and a disability-confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Bioregional Learning Centre (BLC) is a place-based systems-change organisation rooted in South Devon. We work with communities, institutions and landscapes to grow the capacities needed for a regenerative, climate resilient, bioregional future.

We are seeking a Bioregional Learning Manager to help design and run a new learning programme in bioregional practice and to coordinate the emerging Bioregional Learning Alliance – an international community of practitioner-educators.

This is a new kind of role. We’re not looking for a ‘finished article’ or a conventional academic. We’re looking for someone who is values-led, curious and organised, and who wants to co-create something pioneering alongside others.

The role

You will:

• Co-design and evolve a practice-led curriculum in bioregional learning and leadership (online and in-person).
• Plan and manage courses and events, including a South Devon learning pathway and international partner offers.
• Coordinate the BLA, supporting meetings, communication and light-touch governance.
• Build and steward relationships with practitioners, communities and partner institutions (including universities and learning centres).
• Support communications, evaluation and programme administration (budgets, contracts, logistics).

Essential skills & experience

We expect you to bring most of the following:

• Deep alignment with regenerative, place-based and more-than-human ways of working
• Experience designing, coordinating or delivering adult / professional learning (formal or informal)
• Strong project and event management skills: planning, scheduling and managing multiple strands
• Confidence holding participatory online and/or in-person learning spaces
• Excellent written and verbal communication, comfortable engaging with diverse stakeholders
• Ability to work both collaboratively in a small team and independently
• Competence with digital tools for learning and collaboration (e.g. Zoom, Google Workspace, Mighty Networks, etc)

Desirable skills & experience

You might also have:

• Practical experience in bioregioning, regenerative design, community organising, landscape stewardship, or related fields.
• Experience partnering with universities, colleges or independent learning centres.
• Skills in monitoring, evaluation and learning (MEL), especially participatory approaches.
• Some experience of working with both the Global North and Global South.
• Experience with fundraising or developing paid learning offers.
• Familiarity with South Devon or another bioregion, and the ability to ‘read’ place.
• Arts-based, creative or storytelling practice connected to systems change or ecology.

If you don’t meet every single criterion but feel a strong resonance with the role, we warmly encourage you to apply.

What we offer

• The chance to help shape a pioneering bioregional learning programme with an active international network.
• A reflective, supportive working culture with mentoring from the Learning Programme Lead.
• Flexible, trust-based hybrid working.
• Significant scope for your own learning and practice development.

Safe to Learn is looking for a creatively driven graphic designer for a fixed-term contract of initially 12 months. We are looking for someone who has a passion for communicating everything from research reports to branding and storytelling for children and their families, in all types of media, including the website.

This role would suit a graphic designer who is confident working independently, enjoys working in an often fast-based but varied, working environment, where attention to detail, flexibility and pace are essential. All while working with and being supported by a team of specialists.

If you have the necessary skills and experience and want to affect real change then join Safe to Learn.

Job description

Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.

Safe to Learn is seeking a graphic designer to build on the work in progress by providing engaging print and web design in line with our brand guidelines for all assets, including printed and digital resources, such as emails, leaflets, web banners, landing pages and advertising banners for the website and online marketing and dissemination campaigns. 

Responsibilities

1. Work collaboratively with the KCS Communications team to ensure all designed elements and communications have a consistent look and feel in line with existing style guides.

2. Work collaboratively with external partners and agencies.

3. Ensure all designed digital-based or printed communications are consistent with the brand guidelines.

4. Receive briefs from members of the KCS team and agree achievable deadlines.

5. Manage workload and prioritise briefs in line with agreed deadlines advising of any potential slippage.

6. Ensure designs meet the brief prior to handover for sign off.

7. Progress to final design following amends and final sign-off in agreed format (s) or implementation online where appropriate.

8. Provide support and cover for other design colleagues.

9. Keep up to date with new technology, software and systems.

10. Anything else that might be reasonably required.

Person Specification

Candidates with the following experience and commitment are encouraged to apply:

1. A demonstrable alignment with our mission and values.

2. A clear commitment to ending antisemitism and understanding of antisemitism, child rights, and child safeguarding and their underlying principles.

3. Demonstrable experience in graphic design, preferably in the charity sector.

4. Knowledge and proficient use of Adobe Creative Suite, especially Adobe Illustrator, Mailchimp.

5. Creative flair, demonstrable through extensive portfolio.

6. Enthusiastic, conscientious and motivated, with a high-level of attention to detail.

7. Experience of dealing with competing priorities and able to multi-task.

8. Use design skills in areas such as colour, composition, layout and typography to work on a variety of products and activities. These could include:

· websites, apps and social media channels

· advertisements

· reports and publications

· posters, flyers and banners

· exhibitions and displays

· corporate communications and campaigns in our brand identity.

9. The work demands creative flair, up-to-date knowledge of industry standards and a professional approach to time, workload and deadlines.

10. A commitment to inclusive design principles and designing for accessibility.

11. Experience of developing high-quality resources and educational materials for children and educators.

12. A positive, flexible, participatory and consultative approach.

13. Excellent written and verbal communication skills including the ability to engage audiences at all levels.

Application Instructions

To apply, please send a CV, a portfolio of your recent work and a cover letter addressing each point in the person specification.

Should you need further information please contact:us.

Our vision is to ‘end poverty, together’. Crucial to this vision is the impact of communities of hope, acting together, to serve and strengthen society, equipping people, churches and other faiths and community groups to make a difference where they live.

This work will oversee our portfolio of existing community resilience work: Near Neighbours programme (focused on interfaith engagement and local partnership), the Catalyst programme for diverse young leaders, our network of nearly 1,000 Places of Welcome venues. and the Windrush Day grant scheme.  But it will also allow scope for the development of new projects and programmes that help build community resilience, understanding and cohesion in the rapidly changing context of modern-day Britain.

To help us achieve our vision, we are looking for a Head of Community Resilience who is passionate about ending social division and will encourage hope at the centre of the places we live.  We are looking for someone who is skilled in building meaningful partnerships, as we know CUF cannot do this work alone.  Someone who has experience of working with a range of stakeholders and understanding the political landscape and sensitivity around communities.  This role sits at the intersection of faith-based community action, cohesion and inclusion, and inter faith work, addressing the social fractures of a changing Britain with care and credibility.

If you feel that this role could be for you, we would love to hear from you.

How to apply:

For an informal conversation about this role and for more information, please contact our Deputy Chief Executive, Rev’d Adam Edwards, please refer to our Job Pack for full details.

To apply, please email an up-to-date CV and covering letter (no more than 2 pages) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:

HR Officer, (please refer to our Job Pack for full details).

Closing date: 17:00 Monday 16th March, with interviews to be held on Tuesday 24th March in London.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach Workers
Reference: 330
Salary: £26,000 - £27,000 per annum, depending on skills and experience. In addition, this role will have a yearly staff retention bonus of up to £2106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s): Watford Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

The objectives of the Complex Needs Housing Service are to:

• Improve the mental wellbeing of people experiencing mental ill health.
• Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• Contribute to an improvement in individual mental wellbeing.
• Remain a source of independent support for all clients.
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 23rd March at 5pm.
Interviews to be held on Monday 30th March at our Watford Wellbeing Centre.
N.B. Please quote reference number 330 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.