Supporter development manager jobs

About This Vacancy

Barnabas Aid is recruiting an exceptional leader to serve as Regional Director for Asia. This is a senior leadership role within the International Programmes Team, sitting on both the Programmes Leadership Team and the Strategic Leadership Team, and offering an outstanding opportunity to shape how BAI serves persecuted and suffering Christians across one of the world’s most complex and spiritually significant regions.

The Asia region spans South Asia, Central Asia, and Southeast Asia — some of the most sensitive and complex contexts in which Barnabas Aid works. Many of the communities we serve face active persecution, operate in restricted environments, and depend on the careful, sensitive stewardship of their relationships with BAI and our partners.

This is an extraordinary opportunity for a strategically minded, relationally gifted Christian leader to shape how BAI serves the persecuted Church across one of the world's most complex and spiritually significant regions.

The Role

The Regional Programme Director — Asia will provide strategic leadership for the development and delivery of Barnabas Aid's grant making and project management across the Asia Region. You will lead and develop a team of Programme Managers, build and sustain a strong partner network, and oversee a portfolio of high-quality, biblically grounded projects that deliver measurable impact for persecuted and suffering Christians.

As a member of both the Programmes Leadership Team and the Strategic Leadership Team, you will contribute to BAI's global Programmes strategy and to organisational strategy, culture, and effective cross-departmental working.

Key Responsibilities

Regional strategy and portfolio leadership

• In collaboration with the International Chief Programmes Officer, lead the development, review, and implementation of the global Programmes strategy within the assigned Region, translating strategic priorities into a clear regional plan and pipeline.
• Maintain a balanced regional portfolio aligned with organisational priorities, donor intent, and restricted fund requirements.
• Identify emerging needs, risks, and opportunities in the Region and recommend strategic responses, including new initiatives and partnerships.
• Ensure that the Region is balancing its portfolio of Programmes according to the Country Classification framework.

Grant making and programme cycle management

• Oversee the end-to-end grant making process for Programmes in the region, ensuring proposals are assessed, costed, and approved in line with delegated authority, Gate processes, and Programmes Subcommittee requirements.
• Take lead responsibility for one sub-region and/or a portfolio of countries, leading on partner engagement and the whole project management cycle.
• Ensure robust needs assessments, project design, logical frameworks (where applicable), budgets, partner due diligence, risk assessments, and monitoring plans are in place before grants are committed.
• Oversee project implementation across the regional portfolio, including milestone tracking, reporting, learning, and close-out, ensuring records are maintained accurately and on time.
• Proactively identify project delivery issues and work with team members and partners to resolve them promptly.
• Maintain proficiency in the use of all systems and processes used to manage the workflow of the team.
• Work closely with the Programme Quality Team to ensure best practice standards, continuous improvement, and consistent application of policies, processes, and templates.

Leadership and people management

• Support the staff in the regional team by providing clear leadership, coaching, and line management, including goal setting, supervision, performance management, and development.
• Ensure capacity planning across the Region so that project management workloads are realistic and risks are appropriately managed.
• Lead recruitment, onboarding, and succession planning for the regional team, contributing to wider Programmes Team workforce planning as required.
• Deputise for the international Chief Programmes Officer when requested to do so during their absence
• Ensure Regional team members plan overseas trips appropriately and adequately, always factoring in security and safeguarding risks.

Partner engagement and external representation

• Ensure the regional team builds and sustains a strong partner network, with relationships that are effective, mutually accountable, and aligned with Barnabas Aid's mission and values.
• Develop and implement a plan for regular partner engagement and capacity building (including visits where appropriate and safe) to strengthen project delivery, monitoring, and safeguarding.
• Represent Barnabas Aid professionally with partners and other stakeholders, managing sensitive information and security considerations appropriately.
• Engage proactively with peer organisations and networks to bring insight on sector best practice into BAI's work.

Cross-organisational collaboration and governance

• Work closely with Outreach and Support departments to provide timely, high-quality project information and updates that enable supporter communications, fundraising, and reporting.
• Contribute to organisational planning and decision-making through active membership of the Programmes Leadership Team and the Strategic Leadership Team (as applicable).
• Prepare quality papers, dashboards, and narrative updates for internal decision-making meetings and governance forums as required.

Compliance, risk, and safeguarding

• Ensure compliance with Barnabas Aid policies and external requirements relevant to grant making and project delivery, including data protection and information security.
• Maintain effective regional risk management, including project, partner, fraud, security, and reputational risks, escalating issues promptly and recommending mitigations.
• Champion safeguarding and ensure safeguarding considerations are integrated into partner due diligence, project design, implementation, and reporting.

Other duties

• Carry out any other reasonable duties as the organisation requires.

Acting as the named Data Protection Officer (DPO), the successful candidate will ensure compliance with UK GDPR and related legislation while supporting the safe and effective use of information throughout the Hospice.

Reporting to the Director of Finance and Resources, this role will lead on data protection policies, manage information governance risks, coordinate data in relation to subject access requests and GDPR breaches, oversee the annual Data Security and Protection Toolkit submission, and deliver training and advice to colleagues at all levels.

We are looking for a knowledgeable and proactive professional with significant information governance and data protection experience.

The best candidate will have excellent stakeholder management skills, and the ability to embed a culture of compliance and accountability.

This is an opportunity to make a meaningful impact in an organisation dedicated to providing exceptional care and support across Leicestershire.

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.

Role

The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).

The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.

The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:

• Trusts and Foundations Officer
• Community and Events Fundraising Officer
• Sponsorship & Individual Giving Officer

Please see attached the full job description and person specification

Contract Type: Fixed Term until 30/09/2027

Location: Manchester Centre (M4 6JG) with an expectation to travel to other Trust offices when required

Interviews: w/c 17th August

The Learning team at The Trust is looking for a Digital Learning Manager to join our established team. Responsible for engaging with stakeholders to identify learning needs, and then creating high-quality, engaging digital learning content to upskill and empower our staff, volunteers and delivery partners to better support young people.

This fully funded role runs until 30th September 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.

You will lead a small team, ensuring that we effectively engage with our stakeholders, understand their needs, and work with them to create digital learning content that delivers against learning outcomes, working right across the training cycle. You’ll also be responsible for managing a Learning Management System, ensuring that learning content is accessible to the right groups of learners. The role sits within a small but dedicated team, who are committed to delivering work of the highest quality. This means that you’ll also need to be hands-on with the creative process, from storyboarding and scripting through to camera set-up, filming, graphic design, and editing. You’ll also lead in the evaluation and continuous improvement of our digital learning products, tracking data and lead times to ensure the best experience for both stakeholders and end users. As this is a fixed-term role, we’ll be looking for someone with direct experience in the same or a similar role in order to smoothly transition into this fast-paced and dynamic team.

This role is perfect for you if you have an excellent grounding in digital learning content production, coupled with the drive to innovate and lead a team towards bigger and better things, all in service to the young people we support. If you are up for a challenge and want to be part of a great team, then we’d love to hear from you!

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Digital Learning Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Digital Learning Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Our Brand and Marketing team is looking for a creative, strategic, and proactive B2B Marketing Manager (12-month fixed-term contract – maternity cover) to help grow awareness of the Trust among key delivery, referral and employer partners, ultimately increasing engagement with young people and supporting positive education, employment and training outcomes.

Working as part of a team of managers, you will lead the development and delivery of targeted marketing strategies that strengthen our relationships with partners and position the Trust as a trusted and impactful organisation within the sector. Your work will focus on increasing awareness of our services through partner and employer networks, using a blend of digital and traditional channels to reach professionals and organisations that support young people into opportunities and sustainable outcomes.

You will collaborate closely with our in-house creative services team to commission and review high-quality, partner-facing content, and use data and insight to continuously improve performance. You will also play a key role in identifying new opportunities to grow and deepen partnerships, including employer engagement activity that helps create pathways to employment for young people, ensuring our approach aligns with and supports our EDI strategy.

This role is perfect for you if you are confident using a range of marketing skills, including digital channels and campaigns, to engage professional audiences and generate referrals. You will have a strong understanding of the B2B marketing communications mix, knowing how to select the right channels and messages to influence and motivate partner organisations, employers and stakeholders.

It is an exciting time to join the team as we continue to embed our new name and brand. While this role is a maternity cover position, it comes at a period of significant opportunity, with a number of exciting new projects and initiatives in development. As such, we are looking for a self-starter who is comfortable taking ownership of new projects, driving them forward with confidence, and communicating progress, opportunities and impact effectively across the wider organisation.

This role offers a fantastic opportunity to make an immediate impact during a key period, contributing to high-profile activity as we continue to celebrate our 50th anniversary in 2026 while helping shape and deliver the next phase of our growth and engagement strategy.

This two year, part-time role will translate YAM’s strategic priorities—Leadership, Service, Formation, and Transition—into practical programmes, resources, and pathways that support young adults in their spiritual, personal, and vocational growth. Working closely with the Coordinator of YAM, the postholder will design, pilot, evaluate, and embed sustainable initiatives rooted in the Ignatian tradition. The role will also contribute to preparations for YAM’s 25th anniversary in 2028 by strengthening the structures and programmes that will support the ministry in the years ahead.

Job description

 Overall purpose of role

As WeProtect Global Alliance Fundraising and Grants Manager,you will:

• Lead the day-to-day management of a multi-donor grant portfolio (restricted and unrestricted) to ensure donor obligations are met in full and on time.
• Optimise and maintain grants management systems (calendars, trackers, templates, CRM, workflows) proportionate to a small organisation operating at global scale.
• Produce and co-ordinate high-quality donor reporting and contribute to renewal and proposal development, working closely with the Head of Development and collaborating with the Deputy Head of Operations and Finance, as well as colleagues in the Strategy and Members teams.
• Ensure and strengthen donor compliance, due diligence, and data assurance across the grant lifecycle in line with donor requirements, relevant regulations (including UK and EU), and best practice standards (including GDPR).
• Support the Head of Development and Deputy Head of Operations and Finance with grant budgets, forecasts and pipeline, supporting decision-making by the Executive Team and Board.

Key responsibilities

Portfolio ownership & planning

• Maintain a live grants calendar covering deliverables, reports, payments, audits and evaluations; ensure all internal and donor deadlines are met.
• Act as primary point of contact for assigned donors on contractual, reporting, and routine relationship matters, escalating strategically as needed.

 Reporting & stewardship

• Coordinate the production of timely, accurate and outcome-focused narrative and financial reports, synthesising inputs from programme, policy, finance and leadership colleagues.
• Support contract amendments/variations, no-cost extensions, and budget realignments in collaboration with the Head of Development and Deputy Head of Operations and Finance.

Compliance, risk & due diligence

• Interpret, operationalise, and ensure adherence to donor terms and conditions, including eligibility rules, procurement, safeguarding, DEI, anti-fraud, and data protection requirements.
• Contribute to risk registers linked to grants and grant files (audit-ready) with clear decision trails.
• Support alignment with UK and EU regulatory frameworks and internal policies.

Budgeting, finance & cost recovery

• Support the Head of Development and Deputy Head of Operations and Finance to maintain budgets, forecasts, and cashflows to delivery plans.
• Support cost recovery and overhead allocation approaches and ensure compliant coding and reporting for restricted awards (i.e. timesheets and expense coding).
• Track income recognition and receivables against milestones; prepare payment requests/invoices as required.

Proposals, renewals & pipeline support

• Work with and report to the Head of Development to identify and develop new funding opportunities.
• Support the preparation of compelling proposals, concept notes, and donor presentations tailored to institutional, foundation, and private sector partners.
• Conduct donor research and maintain a live fundraising tracker and CRM system to support proactive pipeline management.
• Contribute to the cultivation and stewardship of funders, preparing impact reports, case studies, and donor communications.
• Coordinate cross-team inputs for donor meetings, funding campaigns, or events that support income generation.

Systems, data & process improvement

• Utilise available grants management tools (e.g., trackers, templates, checklists, shared drives/SharePoint, CRM).

· Promote disciplined data management, ensuring GDPR-compliant document storage and access controls.

• Provide training and guidance to colleagues on grant requirements and internal workflows.

Governance & internal collaboration

• Prepare or contribute to concise briefings, dashboards, and summaries for the Head of Development, Executive Team, and Global Policy Board.
• Contribute to annual planning, KPI setting, and impact measurement related to fundraising and grant delivery.
• Support continuous improvement in monitoring, evaluation, and learning.

Expectations

Cross-functional operational collaboration

• Contribute to the WeProtect Global Alliance operational compliance, financial and grant management processes and systems.
• Work collaboratively with colleagues to deliver cross-functional projects that will strengthen the reach and impact of the WeProtect Global Alliance Secretariat.

Building an inclusive culture

• Play a proactive role in ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do.
• Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation. 
• Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong, and promote equality in physical and mental health for all.

Other

• To attend and contribute to meetings, training, and other events as required.
• To actively participate in our supervision and appraisal process.
• To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial, and compliance policies.
• To travel to meetings, which may require the need to work unsociable hours, e.g. attending evening or weekend meetings.
• To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
• To use WeProtect Global Alliance resources responsibly.

As a global, multi-sector alliance, ensuring equity, diversity, and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Person Specification

Essential criteria

Experience

1. Substantial hands-on experience managing multi-donor grants across the full lifecycle, from start-up to close-out with a diverse donor community (governments/multilaterals, trusts and foundations, and private donors), including restricted awards.

2. Proven track record coordinating high-quality donor reports and ensuring contractual compliance across multiple awards and deadlines.

3. Demonstrable experience collaborating internally and leading applications, funding reports, financial reporting (budgets, forecasts, cost recovery, and expenditure monitoring).

4. Experience of preparing concept notes, proposals, and application forms for funding opportunities.

5. Experience with grant databases/CRM.

6. Stakeholder management skills, with experience liaising with donors and supporting senior leaders with briefings and stewardship.

7. Experience in due diligence, risk management and audit-readiness for grants (e.g., procurement, safeguarding, sanctions/PEP checks, data protection).

8. Proven experience working autonomously in a fast-paced environment to deliver a broad range of donor activities.

Skills

1. Outstanding organisation and time management, with the ability to manage competing deadlines and maintain meticulous records.

2. Excellent written communication, able to synthesise complex information into clear, outcome-focused reports and proposals.

3. Financial literacy: confident reviewing budgets, variances and forecasts; advanced Excel skills and comfort with shared-working tools (MS Office, Teams, SharePoint).

4. Analytical judgement and problem-solving, with a pragmatic, solutions-focused mindset.

5. Ability to work independently and collaboratively in a remote, international team, exercising discretion and sound judgement.

6. Commitment to safeguarding, child protection, EDI, and ethical fundraising practice.

Knowledge

1. Practical understanding of donor compliance for public/institutional and philanthropic funders, including awareness of different types of donor reporting requirements.

2. Knowledge of monitoring, evaluation and learning principles and how to evidence impact and learning in grant reports.

3. Familiarity with data protection (GDPR) and information governance in grants contexts.

4. Understanding of WeProtect Global Alliance’s mission, vision, values, and global operating context.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards, and conduct in line with WeProtect Global Alliance values.

Desirable Criteria

1. Experience setting up or improving grants management systems (trackers, calendars, templates, workflows) proportionate to a small organisation.

2. Experience of using online funding and grant management portals.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection

Diversity, inclusion, and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities, and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian, and other ethnic minorities, disabled people, and LGBTQ+ individuals.

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion.

Job Description

Reports to: CEO and Board of Trustees

Line management:        none

Checks: Enhanced DBS and two references

Purpose

The Project Manager & Systems Implementation Lead will lead a programme of organisational and systemic change across DATUS, supporting the organisation to move from largely paper-based, informal and inconsistent working practices towards a more structured, reliable and digitally enabled system of operations.

The postholder will work with the CEO, senior managers and the Organisation and Governance Consultant to implement agreed organisational systems, processes and priorities across DATUS. This will include supporting the practical development and day-to-day use of systems such as SharePoint, client records, finance processes, reporting tools, action trackers, governance documents and operational workflows.

The role is focused on turning agreed organisational systems into everyday practice. The postholder will support managers and staff to use systems consistently, identify barriers to implementation, ensure agreed actions are followed through, and escalate risks where systems are not being used or delivery is drifting.

This is a senior implementation role. The postholder will have delegated authority to monitor implementation, challenge drift, request updates, support problem-solving and escalate risks. They will need to work with managers constructively and confidently, without relying on formal line-management authority.

The role does not set the strategic direction of services, replace the authority of service managers, or redefine DATUS’s peer-led model of delivery. Responsibility for service delivery remains with service managers and programme leads. The purpose of this role is to strengthen organisational reliability so that DATUS can grow, evidence its work, meet funder and governance requirements, and protect the integrity of its peer-led approach.

Key Responsibilities

Systems Implementation

• Coordinate the design, testing, implementation, embedding and ongoing improvement of agreed organisational systems, operational frameworks and processes across DATUS.
• Work with the CEO, Organisation and Governance Consultant, senior managers and relevant staff to ensure new systems are practical, usable and aligned with organisational priorities.
• Support the implementation of key systems, including client records, finance processes, SharePoint, reporting tools, action trackers, governance documents and other operational workflows.
• Ensure new systems and applications are properly documented, maintained and managed once implemented.
• Develop practical guidance, templates, processes and tools to support consistent use across the organisation.
• Identify practical barriers to implementation and work with teams to resolve them.

Embedding & Adoption

• Work with Heads of Service, managers and staff to embed agreed systems into everyday practice.
• Ensure staff are trained, supported and confident in using organisational systems.
• Reinforce consistent ways of working across programmes and teams, while recognising the different practical needs of each service.
• Gather feedback from staff and managers to identify what is working, what is not working, and what needs to be improved.
• Support a culture where systems are used to strengthen delivery, accountability and learning, not simply to create paperwork.

Delivery Assurance

• Maintain oversight of agreed organisational priorities, implementation plans, actions and milestones.
• Track progress against agreed deliverables and ensure actions are completed, followed up or escalated where necessary.
• Hold short, structured check-ins with managers and staff responsible for delivery to confirm priorities, review progress, identify barriers and agree next steps.
• Challenge drift constructively where agreed systems are not being used or actions are not progressing.
• Maintain clear action logs, risk logs and implementation trackers so that commitments are visible and followed through.

Organisational Coordination

• Maintain visibility of operational activity across DATUS and support clear communication between leadership and operational teams.
• Help managers and teams understand how their work connects to wider organisational priorities, funder requirements and governance expectations.
• Support coordination across programmes so that systems, reporting and operational processes are aligned rather than fragmented.

Reporting & Escalation

• Provide regular updates to senior leadership on implementation progress, risks, barriers, adoption issues and system effectiveness.
• Escalate issues where delivery is not on track, where risks are not being managed, or where agreed systems are not being used.
• Support clear evidence of progress for internal governance, funders, commissioners and organisational learning.

Performance & Systems Integration

• Work closely with the Performance & Finance Lead to align finance systems, client data systems, KPI reporting and organisational dashboards.
• Ensure systems support accurate, timely and useful data capture, including outcome tracking, pathway reporting and recovery intelligence.
• Support the development of dashboards, reports and practical management information that helps DATUS understand performance and improve delivery.

Policies, Procedures & Governance

• Support the development, implementation and review of organisational policies, procedures and governance frameworks.
• Translate policies into practical processes that staff can understand and use.
• Monitor compliance with agreed processes, identify gaps and support managers to address them.
• Ensure governance documents, templates and procedures are kept organised, accessible and up to date.

Continuous Improvement

• Identify where systems are not working effectively and support practical improvements.
• Work with leadership, managers and staff to refine systems and processes based on evidence and feedback.
• Promote a culture of continuous improvement, follow-through and shared organisational learning.

Person Specification

Qualifications and Training

Essential

• Relevant management, operations, systems implementation, project management or change management qualification, or significant equivalent experience.
• Evidence of using structured project management approaches in practice, including planning, risk management, action tracking, implementation monitoring and review.
• Strong working knowledge of Microsoft 365, including SharePoint or equivalent document management / collaboration systems.

Desirable

• Formal project management qualification or training, such as PRINCE2, APM, Agile, Lean, Scrum or equivalent.
• Training or qualification in change management, business improvement, systems implementation, governance, data management or operational management.
• Training in data protection, information governance, safeguarding systems or quality assurance.

Experience

Essential

• Significant experience leading or coordinating the implementation of organisational systems, processes or operational frameworks across multiple teams.

· Experience leading or significantly supporting the move from paper-based, spreadsheet-based, informal or inconsistent working practices into structured digital systems and agreed organisational workflows.

• Experience implementing or improving systems such as SharePoint, client record systems, CRM systems, finance systems, reporting tools, action trackers or workflow processes.
• Experience tracking organisational priorities, actions, risks, issues and milestones, and ensuring agreed work is completed.
• Experience working across teams where delivery depends on influence, coordination and constructive challenge rather than direct line-management authority.

Desirable

• Experience working in the third sector, health and social care, addiction/recovery, homelessness, mental health, criminal justice, community development or other relational services.
• Experience supporting services with funder, commissioner, quality, audit or compliance reporting.
• Experience working with peer-led, lived-experience-led or community-based models of delivery.

Skills and Knowledge

Essential

• Strong organisational skills, with the ability to create order, track detail and keep multiple workstreams moving.
• Ability to translate organisational priorities into practical systems, workflows, templates and day-to-day routines.
• Strong IT skills, including Microsoft Office, Microsoft 365, operational tracking systems, case management systems, CRM systems and finance systems.
• Ability to identify where systems are failing, where staff are struggling, and where risks are emerging.
• Strong communication skills, including the ability to explain systems clearly to staff with different levels of confidence and technical ability.
• Ability to produce clear written reports, action logs, process notes, implementation plans and senior leadership updates.
• Good understanding of confidentiality, data protection and the importance of accurate records in services working with vulnerable adults.

• Ability to support dashboard development, management information and real-time reporting.
• Understanding of governance, compliance, quality assurance and continuous improvement in a third-sector or public-service environment.

Personal Attributes

Essential

• Organised, structured and methodical, without being rigid or bureaucratic.
• Practical, calm and solution-focused.
• Confident enough to challenge drift, but mature enough to do it constructively.
• Able to work collaboratively without needing formal authority over others.
• Able to simplify complexity rather than create unnecessary process.
• Respectful of peer-led, lived-experience-led and community-based ways of working.
• Non-judgemental, reflective and open to personal change.
• Willing to learn about addiction, recovery, social exclusion and the DATUS peer model

We are looking for an ambitious and passionate fundraiser to join our Individual and Legacy Giving Team and play a leading role in shaping the future of legacy fundraising across Guy’s & St Thomas’ Charity.

At a pivotal time for legacy giving, this role offers the opportunity to drive significant growth through the development of a compelling new legacy proposition, scaled pipeline development, and the creation of a sector-leading stewardship programme. As part of our new 10-year fundraising strategy, the Legacy Giving Manager will help realise the growing potential of gifts in Wills, delivering insight-led acquisition campaigns and exceptional supporter experiences that inspire long-term support and lasting impact for patients, families and communities.

This is an exceptional opportunity for a fundraiser who wants to make a lasting impact, shape the future of legacy giving within a leading NHS charity environment, and contribute to a programme with ambitious plans for growth and sector leadership.

Key Responsibilities

General Responsibilities

• Work with the Head of Individual and Legacy Giving to develop and implement an ambitious legacy giving strategy, through a calendar of cross-channel acquisition campaigns, stewardship programmes, including development and delivery of a high-value stewardship vehicle, as well as developing a culture of legacy giving across fundraising thereby contributing to the success of the Fundraising department.
• Increase responses to campaigns and produce detailed reports for all campaigns, including results, testing analysis and recommendations.
• Explore and manage implementation and review of new methods of recruiting and retaining or developing donors and pledgers, including volume-based and relationship-based acquisition, and supporter journey development.
• Provide best-in-class stewardship to Legacy supporters. 

Communication & Networking

• Work across all fundraising teams to develop confidence in legacy fundraising, building and maintaining a culture of legacy fundraising.
• Work with personnel at the hospitals and community healthcare providers to ensure the successful delivery of donor acquisition campaigns.
• Work with the Experience & Engagement team to ensure brand messaging is appropriate.
• Liaise with the Supporter Care function to ensure that all gifts are recorded and receive appropriate acknowledgement within agreed timescales.
• Work closely with the Data function so that suitable data analysis is carried out in order to inform new approaches and further campaigns.

Decision Making, Planning & Problem Solving

• Provide a creative and proactive approach to developing and implementing new campaigns.
• Effectively manage the campaign budget, as agreed with the Head of Individual & Legacy Giving, allocating resources to achieve maximum value and delivering to agreed timescales.
• Develop new guidelines and procedures when necessary.

Innovation & Portfolio Development

• Strive to deliver continuous improvement and fundraising product development, utilising innovation methodologies.

Service Delivery

• Manage our legacy fundraising activities, including but not limited to, managing free will services, online giving platforms, stewarding legacy pledgers and intenders, providing suggested will wording and other new opportunities as appropriate.
• Manage our legacy administration contractors, ensuring decision making adheres to our delegation of authority schedule, liaising with Foundation colleagues on matters arising, and financial planning and management of our caseload pipeline.

Analysis & Research

• Report, review and statistically analyse past and current performance within the programme to inform future developments and establish ongoing targets.
• Compile result reports using the CRM, digital metrics and other relevant data sources.
• Evaluate all appeals and activities to modify and grow their strategic objectives.

Teamwork, Teaching & Development

• Co-ordinate activity with other fundraising teams and key stakeholders across Fundraising and the Foundation.
• Undertake opportunities for cross-working between teams to build the pipeline to giving.
• Assist the Individual Giving team with other campaigns and special projects as and when necessary.
• Undertake any other duties as directed by the Head of Individual & Legacy Giving.
• Uphold and promote the department’s core values.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Ability to prioritise and manage a demanding workload and multiple projects for self and team members.
• Ability and willingness to adapt to changing workloads and priorities.
• Excellent written, verbal and presentational skills with the ability to communicate fundraising information to a wide audience.
• •Ability to use initiative and make quick decisions under pressure.
• •Ability to work on own initiative to deadlines and with minimal supervision.
• •Motivated by high standards with excellent attention to detail.

Knowledge, experience, and qualifications:

• Experience of working in legacy fundraising.
• Experience of managing and delivering a broad variety of marketing and retention activities from conception to completion, and of measuring and analysing results to ensure continuous improvement.
• Experience of managing a range of agencies and suppliers including digital, creative, media, data and print.
• Experience of building strong working relationships with stakeholders, demonstrating exceptional interpersonal skills and the ability to interact with individuals at all levels.
• Experience of developing and managing budgets to ensure projects meet departmental objectives and KPIs.
• Knowledge and understanding of charity law and data protection regulations

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences. 

While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters. 

This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects. 

Role description 

You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work. 

Main Tasks 

Communications & Content Creation 

• Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels. 

• Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities. 

• Write articles, blogs, case studies, impact stories, promotional materials and project updates. 

• Support the development of a consistent organisational voice and communication style. 

• Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained. 

Social Media & Digital Engagement 

• Lead on the day-to-day management of MindOut's social media platforms. 

• Plan and schedule content using appropriate digital tools. 

• Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement. 

• Track performance and provide regular reports on communications activity and impact. 

• Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health. 

Heritage Project Communications 

• Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health. 

• Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events. 

• Support the development and promotion of online heritage content and digital exhibitions. 

• Work alongside volunteers, participants and partners to showcase project outcomes and achievements. 

• Assist with gathering project evidence, feedback and impact stories required for funder reporting. 

Events & Community Engagement 

• Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities. 

• Produce event marketing materials and communications. 

• Coordinate communications before, during and after events. 

• Support relationships with community groups, partners, funders and stakeholders. 

Website & Email Communications 

• Maintain and update website content. 

• Produce and distribute newsletters and email communications using appropriate digital platforms. 

• Support audience development and mailing list management in line with GDPR requirements. 

• Monitor website and email performance and identify opportunities for improvement. 

Media & Public Relations 

• Draft press releases, media statements and promotional content. 

• Build relationships with local, regional and LGBTQ+ media contacts. 

• Support media opportunities that raise awareness of MindOut's work and impact. 

• Assist senior staff with communications relating to public campaigns and organisational announcements. 

Administration & Monitoring 

• Maintain accurate communications records, image libraries and consent documentation. 

• Support monitoring and evaluation of communications activities. 

• Ensure compliance with GDPR, confidentiality and organisational policies. 

• Produce reports on communications activity for funders, management and trustees as required. 

For full details and person specifciation please view attached job description.

Interviews to be held 26th & 27th August.

We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)

You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.

As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.

Key Responsibilities

• Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
• Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
• Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
• Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.

About You

You will need:

• Experience of working in an administrative position ideally within the criminal justice field.
• Previous experience of managing and supervising people
• Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
• Experience of performance reporting and training delivery.
• To be proactive, self‑motivated, confident working independently and able to use you own initiative
• Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
• Strong time management and organisational skills including the ability to meet tight deadlines.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join Aberlour – Make a Real Difference in Children’s Lives

Are you a dedicated and compassionate leader looking for a role where you can truly make an impact? Aberlour Children’s Charity is seeking a House Manager to lead our Fort William residential service, providing support to vulnerable young people in a nurturing, safe, and inspiring environment.

Our Fort William service, one of our Sycamore services, offers residential care and support for children and young people. With the stunning backdrop of Ben Nevis and access to an active outdoor lifestyle, this is a unique opportunity to grow professionally while enjoying a fantastic quality of life in the Scottish Highlands. 

Why Join Aberlour?

• Be part of Scotland’s largest solely Scottish children’s charity, recently recognised as a Top 100 Employer by The Sunday Times.
• Lead a highly motivated and supportive team, making a real difference in children’s lives every day.
• Enjoy a healthy work-life balance in a spectacular location with a strong sense of community.
• Enjoy up to 40 days annual leave, an enhanced pension scheme, life assurance, family-friendly policies and if needed, relocation support. 

The Role

As House Manager, you will:

• Provide leadership and direction to staff, ensuring the highest standard of care for young people.
• Promote a nurturing and supportive environment where children feel safe and empowered.
• Oversee the day-to-day management of the house, ensuring compliance with national standards.
• Support staff development, fostering a culture of teamwork and professional growth.
• Build strong partnerships with local agencies, families, and community groups. 

About You

We are looking for someone with:

• A relevant professional qualification at SCQF level 9 or above and a management qualification at SCQF level 8 or above (or willingness to work towards)
• Experience in residential childcare and team leadership
• A passion for supporting vulnerable children and families
• Strong communication and organisational skills
• A commitment to Aberlour’s values of respect, integrity, innovation, and challenge.

Life in Fort William

Fort William is a vibrant town with a strong community spirit, excellent local amenities, and an outdoor lifestyle like no other. Whether you enjoy hiking, cycling, or simply immersing yourself in the beauty of the Highlands, this is an incredible place to live and work. 

The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements.

Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle.

AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential.

This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects.

The role includes some international travel to visit Grantee Partners and support compliance activities will be required.

MAIN RESPONSIBILITIES

Grant Compliance and Financial Management

You'll support effective financial management and compliance across your grant portfolio by:

• Managing a portfolio of approximately 100–120 grants.
• Reviewing and approving project budgets, providing detailed feedback and guidance to Grantee Partners.
• Reviewing and approving financial reports, providing advice on budget management, exchange rates and financial compliance.
• Supporting Grantee Partners with budget revisions where required.
• Reviewing documentation relating to due diligence recommendations, supporting ongoing compliance and organisational strengthening.

Due Diligence and Risk Management

You'll help safeguard AmplifyChange's funding by:

• Supporting funding round processes, including financial eligibility checks, initial financial assessments, due diligence and operational support.
• Carrying out light-touch and full due diligence assessments of prospective and existing Grantee Partners operating in diverse and complex contexts.
• Analysing due diligence findings and making recommendations to strengthen organisational systems and financial controls.
• Carrying out expenditure verification and identifying potential instances of fraud or financial irregularity.
• Reviewing organisational policies, audited financial statements and project audit reports to assess compliance and financial risk.

Partner Support and Capacity Strengthening

You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by:

• Acting as the first point of contact for financial management and compliance queries within your grant portfolio.
• Providing technical advice and guidance to support effective financial management and compliance.
• Designing and delivering webinars and organisational strengthening sessions on financial management, reporting, due diligence and grant compliance.
• Conducting compliance monitoring visits and delivering compliance sessions during in-country partner convenings.
• Supporting our online Grantee Partner community through the Circle platform.

Collaboration and Continuous Improvement

You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by:

• Working closely with the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation teams throughout the grant lifecycle.
• Supporting the Grants Compliance Manager with donor reporting, monitoring and evaluation, and other organisational priorities.
• Contributing to the ongoing development and improvement of grant management systems, processes and ways of working.
• Sharing learning and feedback to strengthen compliance practices and improve the experience of Grantee Partners.

PERSON SPECIFICATION

We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation.

Essential

• Sensitivity to, and support for, the values and general aims of AmplifyChange.
• Fluency in spoken and written French.
• Experience in a finance, grants, audit or risk management role, including experience of due diligence, financial reporting or compliance.
• Educated to A-level or equivalent.
• Strong IT skills, including Microsoft Office and advanced Excel
• An interest in working within the international development and sexual and reproductive health and rights sector.
• Experience of working in a collaborative team environment and building effective relationships across diverse teams.
• Excellent interpersonal and communication skills, with the ability to work effectively with people from a wide range of cultural backgrounds.
• Good financial awareness, analytical skills and excellent attention to detail.
• Ability to manage a varied workload, prioritise effectively and meet deadlines.
• Ability to use initiative and apply a proactive, solution-focused approach to work.
• Self-motivated, with the ability to work independently as well as collaboratively.
• Willingness and ability to undertake international travel.

Desirable

• Experience of working in a charity, grant-making or not-for-profit organisation.
• Experience of grants management systems, with Fluxx experience advantageous.
• Experience of working in sexual and reproductive health and rights and/or international development.
• Experience of working with organisations across Africa, South Asia and/or the Middle East and North Africa (MENA) region.
• Educated to degree level or equivalent.
• Fluency in Arabic, Hindi, Urdu, Portuguese or another language relevant to the fund.

WORKING ARRANGEMENTS

Reports to the Grants Compliance Manager.

This is a full-time role (37.5 hours per week).

Some international travel to visit Grantee Partners and support compliance activities will be required.

AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered.

Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK.

SALARY AND PACKAGE

Basic salary range              £31,000 to £34,000 

Holiday                                25 days per annum on full time basis

Pension                                8% employer contribution

Life insurance                     Life assurance scheme

Benefits                               Employee Assistance Program & Health Cash Plan

Rare Dementia Support (RDS) is a UCL-led collaborative service offering specialist social, emotional and practical support services for individuals living with, or affected by, a rare dementia diagnosis. Our vision is for all individuals with, at risk of, or supporting someone with one of these forms of dementia to have access to information, tailored support and guidance, and contact with others affected by similar conditions. RDS is provided by the UCL Dementia Research Centre (DRC) at the Queen Square Institute of Neurology and the National Hospital for Neurology and Neurosurgery - where the post is based - and partners, and funded by The National Brain Appeal.

You will contribute to the work of the Rare Dementia Support (RDS) direct support team providing advice via support calls and in-person at the new Rare Dementia Support Centre (RDSC) by supporting people living with atypical, inherited, and young onset dementias, their carers, their families, and their friends, and professionals and practitioners working to support them. This role includes the opportunity to shape and direct special projects related to the development of new support groups, professional training, or patient and public involvement/engagement (PPI/E), in line with the activities of RDS and the wider Dementia Research Centre. The post is not a research post, and would be suited to persons with an experienced background gained by working as Dementia Advisers within charity organisations.

The post is available immediately and funded by a donation from The National Brain Appeal until 31 March 2028 in the first instance.

The post is offered part-time at 21.9 hours per week (0.6 Full Time Equivalent). This role is eligible for hybrid working with a minimum of 67% of time on site.

If you need reasonable adjustments or a more accessible format to apply for this job online, or have any queries regarding the application process, please contact the Institute of Neurology HR Team (ion.hradmin at ucl.ac.uk).

Application deadline: 23:59, Thursday, 20 August 2026.

For a full job description please visit UCL's online recruitment portal (https://www.ucl.ac.uk/work-at-ucl/search-ucl-jobs) and search using vacancy reference B02-10620. To apply, please upload a current CV, complete the online application form, and use the supporting statement section or upload a cover letter to outline how you meet the essential and desirable criteria for the role. Please do not upload any additional attachments as these will not be considered by the selection panel.

You will have an Honours degree (or equivalent) in a relevant health-related discipline and experience delivering pre-, peri-, and post-diagnostic rare dementia support. Extensive and expert knowledge of atypical, inherited, and young onset dementias, and up to date knowledge of the range of support available to people living with rare dementia and their families, and relevant aspects of the health and social care systems in the UK is essential.

A demonstratable understanding of, and ability to, manage the needs of patients with degenerative conditions, including the use of specific support skills and strategies as appropriate is also a requirement. You will also have excellent interpersonal, organisational, and communication skills, with the ability to communicate highly sensitive information to cognitively impaired and/or psychologically vulnerable people and their carers, who may have significant barriers to understanding or acceptance.

Starting salary offered at UCL Grade 7 in the range £26,388.60 - £31,551.60 (i.e., 60% of £43,981 - £52,586) per annum, inclusive of London Allowance.

As well as the exciting opportunities this role presents, we also offer some great benefits; visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.