Supporter development manager jobs

Our new Learning Coordinator will be an outstanding teacher who believes in learning as a vehicle for change. We work with a diverse group of people who may have experienced trauma, problems with mental health, and discrimination that has limited their opportunities. Our ideal person therefore needs to be patient, kind, and inclusive with an aspirational approach to support members to build their self-worth and achieve their potential.

A core part of this role is designing and delivering new and inspiring courses and activities in keeping with the needs and interests of members and key themes including wellbeing, culture, and citizenship.  You will support the day to day running and quality assurance of the learning programme and capture impact for members.

We deeply value diversity, lived experience and what those can bring to the team, and we welcome applications from people who have faced the disadvantages our members experience in their lives.

For all the details of the role and how to apply please download the application pack below.

The application deadline for this role is Wednesday 9th March at 9am.

As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.

This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

Mentor Coordination:

✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.

Volunteer Coordination:

✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.

Feedback and Programme Health:

✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.

Resource and Workshop Development:

✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.

Safety and Compliance:

✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.

Travel (UK-wide):

✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.

Wider Event Support:

✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

Programme Event Coordinator and Host:

✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
• Be passionate about STEAM education, diversity, and inclusion.
• Work collaboratively with other teams and communicate effectively across the organisation.
• Be highly organised and comfortable following processes and instructions.
• Enjoy learning new tools and using technology to enhance your work.
• Be solutions-oriented and maintain a calm, positive attitude under pressure.
• Flexibility to travel and work outside of regular office hours, as needed.
• Be able to give and receive constructive feedback.

Essential Skills and Experience:

For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.

Benefits:

• Competitive salary of 28,875 -29,552
• 5 weeks holiday allowance
• 4-day week (opt-in) after a successful probation period
• 8% Match Pension scheme
• Menstruation and Menopause Leave
• Wellness Package
• Family Leave
• Opportunity to make a difference in young people’s lives

All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.

Senior Policy and Advocacy Advisor

Be a champion for children in UK foreign and development policy.

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Position: Senior Policy and Advocacy Advisor

Location: London / Hybrid 2 days a week in the office

Hours: Full time 36.5 hours per week

Contract: Permanent

Salary: £40,000 - £43,000

Closing Date: 3rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

About the Role

We are seeking an authentic advocate for children’s rights to help drive our influence with government and other stakeholders. You will develop and implement policy change strategies across a range of thematic areas, underpinning the advocacy strategy. Your expertise will shape the development of research, policy and campaign materials to be used by the charity in advocacy for children’s rights and wellbeing.

Key Responsibilities

• Help shape policy research. This will include: researching statistics; collecting data and research from other sources; supporting briefing development; and engaging with other offices and youth advocates to gather evidence and stories.
• Lead advocacy within campaigns, including in the development of campaign materials, ensuring policy agenda is accurately embedded
• Work collaboratively cross-organisation to advise on campaign activities, assets and events
• Ensure the voices of children and young people are central and well represented in policy and advocacy
• Represent with external stakeholders, including with government and civil society, and build strategic relationships in alignment with advocacy priorities
• Support senior leaders and other colleagues to engage key external stakeholders, providing briefing where required
• Monitor political and policy developments and disseminate across relevant teams

About You

We’re looking for someone with demonstrable experience influencing policy change, including through campaigning or social mobilisation, and who has a genuine commitment to promoting children’s rights, including their right to participation.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference.

About the Organisation

Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.

Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. #IDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Salary: £34,000 - £37,000 per annum

Contract: Permanent, full-time (35 hours per week)

Location: Central London

We are delighted to be supporting a global higher education institution in their search for a Student Engagement Coordinator to join their Student Life team. This is a full-time, campus-based role, looking to start in early April.

This is a fantastic opportunity for someone who is passionate about student leadership, community building and co-curricular learning, and who enjoys working in a fast-paced, internationally diverse environment.

Key Responsibilities for this role include:

Leadership Development & Coordination

• Creating and delivering a co-curricular leadership framework for emerging and established student leaders.
• Developing structures, governance processes and support systems for student clubs, societies and organisations.
• Advising student leaders including Global Site Ambassadors, club officers and the First Year Student Council.
• Supporting identity-based and special-interest student groups.
• Co-maintaining cross-institutional relationships with partners such as the LSE Students' Union.

Student Engagement & Service Programming

• Designing and delivering programmes that develop leadership, wellbeing and community engagement.
• Building partnerships to expand volunteering and service-learning opportunities.
• Helping shape the long-term vision for service opportunities, including learning outcomes and student engagement pathways.
• Supporting cultural events, service projects and major community initiatives alongside colleagues.
• Serving as a chaperone for day trips and overnight excursions.

Supervision

• Providing leadership and oversight for Student Engagement functions as assigned.
• Line-managing one Student Engagement Administrator, setting priorities and supporting delivery.

General Student Life Duties

• Supporting orientations, arrivals, major events and departures throughout the academic year.
• Participating in the on-call duty rota and responding to urgent or emergency student situations.
• Providing front-desk cover when required and referring students to appropriate university services.
• Working occasional evenings, weekends and bank holidays during high-demand periods.

To be considered for this position, you should possess:

• Experience within a Higher Education setting, in student engagement, student life, leadership development or community-based programming.
• Excellent communication and relationship-building skills.
• Strong organisational skills and the ability to balance multiple priorities across the academic calendar.
• Confidence advising student leaders and supporting co-curricular initiatives.
• A collaborative approach and enthusiasm for working with diverse student populations.
• Flexibility to participate in occasional out-of-hours work and the on-call rota.

If you're excited by the opportunity to help shape student leadership, foster belonging and contribute to a vibrant global student community, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.

The Diocese of Leicester is seeking a dedicated Regional Net Zero Carbon Fundraising Officer to support the delivery of Net Zero Carbon (NZC) projects across five Church of England dioceses: Derby, Leicester, Lincoln, Peterborough, and Southwell & Nottingham.

This is a meaningful opportunity to shape and strengthen the financial foundations of a transformative, region‑wide programme helping churches, schools, clergy housing and diocesan buildings reduce carbon emissions and respond to the climate crisis.

About the role

As Regional Net Zero Carbon Fundraising Officer, you will lead a collaborative and strategic approach to NZC fundraising across the region. You will work closely with diocesan NZC teams, environmental officers, church buildings staff, clergy, and national colleagues to identify funding opportunities and secure essential investment for a wide range of decarbonisation initiatives.

Key responsibilities include:

• Develop and maintain a pipeline of fundable NZC projects across the five dioceses.
• Prepare funding applications and proposals, ensuring all required documentation is gathered.
• Build strong relationships with funders, local authorities, Net Zero Hubs and community energy groups.
• Create and update a regional directory of NZC funding opportunities for dioceses and parishes.
• Provide training, guidance and clear communication on fundraising best practice, including promoting opportunities through diocesan channels.
• Collaborate widely across diocesan teams, national NZC colleagues and fundraising networks, sharing learning and supporting partnership working.

What We're Looking For

• You will bring expertise in fundraising, exceptional relationship‑building skills, and a strong understanding of the environmental or charitable funding landscape. We are looking for someone who can demonstrate:
• Degree‑level qualification or equivalent experience, with a strong track record of securing grants from statutory and other funders.
• Ability to build effective relationships with funders and key decision‑makers.
• Confident communicator (written and verbal) with excellent IT skills.
• Strong organisational skills, able to manage deadlines and balance multiple priorities.
• Collaborative, diplomatic and sensitive in working with diverse colleagues and church contexts.
• Understanding of environmental and church‑related fundraising.

Why join us?

Be part of a forward‑looking, mission‑driven team working to make a lasting environmental impact.

• Hybrid working with travel across the region.
• Generous pension: 10% employer contribution.
• Annual leave: 25 days pro rata plus bank holidays.
• A role with purpose, supporting innovation and sustainability across five dioceses.

How to Apply

Applications should be submitted via the Church of England Pathways website.

Closing Date: Thursday 19th March at 12 noon
Interview Date: 9th April 2026 at St Martin’s House, Leicester

The Diocese of Leicester, together with the partner dioceses, is committed to safeguarding and to the care and nurture of all within our church communities. We follow Church of England safeguarding policies and statutory guidance.

We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, especially those of Black descent, who are currently underrepresented in our organisation.

This post is subject to a Basic DBS check and requires proof of the right to work in the UK. Please note that we are unable to offer a Certificate of Sponsorship.

Major Donor Lead

Ashden is seeking a dynamic and entrepreneurial Major Donor Lead to build and drive a high-impact major giving programme at a pivotal moment in Ashden’s journey. This is a rare opportunity to unlock transformational funding and connect visionary philanthropists with pioneering climate solutions.

You will lead a major donor strategy that significantly grows both unrestricted and programmatic income - powering the scale-up of climate innovations that change lives and protect our planet.

This is not simply a relationship management role. It is a leadership opportunity to build a thriving major giving ecosystem.

If you want to work for a climate solutions charity working for a greener, fairer future… then apply today!

Position: Major Donor Lead

Location: London/Hybrid (based in London Victoria with the expectation to work in the office 2 to 3 days per week.)

Hours: Full-time, 35 hours per week

Salary: £58,177 per annum plus amazing benefits

Contract: Permanent

Closing Date: 9:00am, 26th Mar 2026. We may close this vacancy early if we receive a high number of applications.

First stage interview (online): Wednesday 8 April 2026

Second stage interview (in person at our office in Victoria): Tuesday 14 April 2026. We will reimburse candidates for their travel. 

The Role

You will lead a major donor strategy that significantly grows both unrestricted and programmatic income - powering the scale-up of climate innovations that change lives and protect our planet. This is not simply a relationship management role. It is a leadership opportunity to build a thriving major giving ecosystem read more here.

Core areas of responsibility:

· Strategic leadership of major giving

· High value relationship cultivation and stewardship

· Income growth through network activation

· Cross-organisational collaboration and storytelling

Benefits

· Generous pension scheme (12% employer contribution with opportunity for personal contribution also) and access to pensions advice and retirement planning

· Insurance

· Holiday – 30 days annual leave (inclusive of 3 days office closure in December)

· Health, wellbeing and personal support

· Private health and dental care

· Employer Assistance Programme (EAP)

· GP service 24/7

· Flexible and hybrid working

· Social events – throughout the year, from book clubs and sports clubs to birthday cakes and team outings.

About You

You will have a proven track record securing five-, six-, and seven-figure gifts from high-net-worth individuals and running sophisticated donor stewardship programmes. With strong financial monitoring and reporting capability, you will have had experience collaborating across programme and communications teams to develop compelling cases for support and ensuring donor compliance and impact reporting.

You will be an exceptional relationship builder and natural networker with Strong strategic thinking and pipeline management skills and excellent communication skills. Highly organised and comfortable managing multiple priorities in a fast-moving environment you will be entrepreneurial and self-directed and comfortable representing the organisation at high-level events.

Due to the volume of applications, the team can only provide individual feedback to candidates who are invited to interview.

You may also have experience in areas such as Major Donor, Major Donor Fundraising, Major Donor Fundraising, Fundraising, Fundraiser, Major Donor Lead, Major Donor Fundraising Lead, Fundraising Lead, Major Donor Manager, Major Donor Fundraising Manager, Fundraising Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Salary: £14,632 per annum
 
Shannon Trust Probation Facilitator – East Midlands Probation 
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across Leicestershire and Lincolnshire Probation Delivery Units. Working closely with People On Probation, probation and their staff, this post will lead the delivery and development of our digital reading programme Turning Pages Digital, maximising opportunities for People On Probation to learn to read.  
Ideally you will have some experience of probation delivery underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 
 
This role is a fixed term role until 31st March 2027 with the opportunity to be made permanent subject to contract renewal.
 
The role will be home-based, with extensive travel across Lincolnshire and Leicestershire to integrate into teams within probation buildings. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We do not routinely ask for details of any criminal convictions but these roles do require probation security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Interviews to be held 1st April 2026
 
REF-227 222

Location: Brooklands Museum, Brooklands Road, Weybridge KT13 0QN
Contract: Permanent - Full time
Salary: £28,000 per annum
 
Help tell the story of a place where people dared to drive fast, fly high and think differently
 
At Brooklands Museum, history isn’t just something we preserve - it’s something we bring to life every day.
 
From the roar of historic racing cars to the elegance of Concorde, Brooklands Museum in Weybridge, Surrey is a place of innovation, adventure and extraordinary stories. We’re looking for a creative Content and Digital Officer who can capture those moments and share them with audiences around the world through engaging digital storytelling.
 
If you love creating content, spotting great stories and turning experiences into compelling social media and digital campaigns, this could be the perfect role for you.
 
Join our Team as a Content and Digital Officer at Brooklands Museum!
 
Are you a creative digital storyteller who loves bringing places, people and history to life online?
 
Brooklands Museum is looking for a Content and Digital Officer to help share the extraordinary stories of the birthplace of British motorsport and aviation with audiences across the UK and beyond.
 
From capturing behind-the-scenes restoration work and iconic aircraft to creating engaging social media and digital campaigns, this role is at the heart of how we connect new audiences with Brooklands Museum. If you enjoy creating compelling content, spotting great stories and turning moments into engaging digital experiences, we’d love to hear from you.
 
Location: Brooklands Museum, Weybridge, Surrey
 
Hours: Permanent, full-time – 37.5 hours per week (Monday to Friday). Some evening, weekend and public holiday work is required to support events, with time off in lieu provided.
 
Salary: £28,000 per annum
 
Reports to: Head of PR, Marketing and Communications
 
What You’ll Do
 
As part of the Marketing and Communications team, you’ll play a key role in bringing the Brooklands story to life through creative digital content and storytelling across multiple platforms.
Your responsibilities will include:

• Creating engaging digital content including photography, short-form video and written storytelling to promote Brooklands Museum’s events, collections, experiences and people.
• Planning and producing social media content that captures the energy, heritage and unique atmosphere of Brooklands Museum, growing audiences and increasing engagement.
• Capturing behind-the-scenes moments across the Museum - from stories of our icons to restoration projects, historic aircraft to events, volunteers and learning programmes.
• Supporting the development and maintenance of the Museum’s website, ensuring content is accurate, engaging and aligned with the Brooklands Museum brand.
• Writing website articles, blogs and digital stories that highlight Brooklands’ history, innovations and exciting activities.
• Supporting the planning and delivery of engaging email communications including newsletters, event promotions and campaign updates.
• Working with teams across the Museum to uncover and share the stories that make Brooklands Museum unique.
• Supporting influencer collaborations and content creator visits that help expand Brooklands Museum’s reach to new audiences.
• Monitoring and reporting on digital and social media performance, helping identify opportunities to grow reach and engagement.
• Attending key Museum events to capture live content and share the excitement across digital channels.

 
Who You Are
 
You’re a creative and curious content creator who enjoys telling stories and connecting audiences with meaningful experiences.
You will have:

• Experience creating engaging digital content for social media platforms.
• Strong copywriting skills and a natural ability to tell compelling stories.
• Experience managing or contributing to social media channels and digital campaigns.
• Confidence using digital tools such as content management systems, social media scheduling tools or email marketing platforms (desirable).
• Experience using creative tools such as Canva, Adobe Creative Suite or similar design platforms (desirable).
• A proactive and organised approach with the ability to manage multiple projects and deadlines.
• A collaborative mindset and the confidence to work with colleagues across the organisation.
• An interest in museums, heritage, aviation, motoring or STEM subjects (desirable).

 
Why Join Us?

• Be part of a passionate team promoting one of the UK’s most unique heritage destinations.
• Work in a creative and varied environment where history, innovation and storytelling meet.
• Develop your skills in digital storytelling, social media and content creation within a high-profile visitor attraction.
• Help share the stories of Brooklands - from pioneering racing drivers to supersonic aircraft - with audiences locally, nationally and internationally.

 
If you’re a creative Content and Digital Officer with a passion for storytelling, social media and digital engagement, we’d love to hear from you.
 
REF-227 334

Are you looking for an opportunity to progress your HR/People career whilst making a real impact?

About the role
We are recruiting for an Assistant People Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.

Working with support from the ER and Change Team, this newly developed role will provide professional first-line support and guidance to managers and staff on a range of employee relations issues. You will be a key point of contact for managers, using a coaching approach, you will help them to deal with a range of employee relations issues including disciplinary, grievance, attendance and performance management.

There will also be the opportunity to lead on some casework, with support from a People Advisor. Not only is the work rewarding, but you will also get to work with a highly skilled and passionate People Team.

Whilst predominantly a homebased role, there is an expectation to attend in person team days (London or Birmingham) and other in person meetings on occasions as required.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Wednesday 1st and Thursday 2nd April.

About you
Joining us, you’ll be approachable, proactive, and people-savvy with previous experience within a People/HR team. You’ll be able to juggle multiple priorities, stay organised and prioritise your own workload and communicate effectively with staff of all levels. You’ll be able to adapt positively to change, use your initiative and self-motivate, taking responsibility for own development.

Crucially, you’ll have an awareness of HR/People policy and procedure and experience of administering HR processes, including experience of working as part of a team and delivering good customer service. We are a proactive HR team that engages with colleagues and as such you’ll need to be a good communicator with the interpersonal skills and emotional intelligence to be able to build effective relationships with colleagues at all levels.

This is an incredible opportunity for an individual who is looking for the next step in their HR career.

What you’ll focus on:
This will be a varied role where no two days will look the same! Some of the things you will be doing include:

- Providing practical HR advice to managers on employee relations, absence, performance, and wellbeing issues.
- Attending and supporting formal meetings like disciplinaries, grievances, and investigations.
- Keeping employee records and HR reports up to date (absence, turnover, exit interviews etc.).
-  Assisting with policy and process updates.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? We know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Job Description

Post: Assistant to Head of Services

Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one  hour commute to Birmingham (office)

Responsible to: Head of Services

Salary: £24,784.00 FTE (£9,913.00 actual)

Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed 

Annual Leave: 14 days per annum

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Purpose of the role: 

The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.

Key Responsibilities

Core Responsibilities (Primary focus of the role):

Service Coordination

• Assist with planning and delivering family support events.

• Help develop service materials for families and volunteers.

• Monitor service enquiries and triage routine queries.

• Liaise across internal teams.

Data & Reporting

• Update service databases and volunteer records.

• Produce volunteer activity updates and service statistics.

• Support monitoring and evaluation.

Communication

• Draft communications to families, volunteers, and partners.

• Support the development of digital and print resources.

Project Support

• Assist with service development projects.

• Support document preparation and research tasks.

• Help create new guidance materials and volunteer tools.

Volunteer Support

• Support the recruitment, onboarding, and coordination of volunteers.

• Assist with scheduling volunteers for events and activities.

• Maintain accurate volunteer records.

• Prepare volunteer communications and resources.

• Contribute to volunteer wellbeing initiatives.

• Support volunteers to feel prepared and confident.

General Responsibilities

• Maintain confidentiality and comply with data protection.

• Uphold the ethos and values of Little Hearts Matter.

• Undertake relevant training.

• Carry out reasonable duties supporting the service.

Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.

Person Specification

Experience

Experience handling enquiries and offering sensitive support                 Essential

Basic safeguarding knowledge                                                                Essential

Knowledge & Skills

Good organisational skills and ability to priortise                                 Essential

Competent with Microsoft Office 365                                                      Essential

Ability to maintain accurate, confidential records                                    Essential

Strong interpersonal and empathetic communication                             Essential

Excellent written and verbal communication                                           Essential

Ability to build relationships with volunteers and families                       Essential

Experience in a health-related charity                                                    Desirable

Experience in supporting events or training sessions                          Desirable

Knowledge of congenital heart conditions                                             Desirable

Experience with databases or volunteer-management systems           Desirable

Experience working with volunteers, families, or in a charity environment    Desirable

Understanding of the value of volunteers in service delivery                 Desirable

Personal Qualities

Compassionate, patient, and emotionally resilient                                Essential

Proactive and able to use initiative                                                 Essential

Flexible and adaptable                                                                      Essential

Committed to Little Hearts Matter’s mission                                    Essential

Other Requirements

Willing to work occasional evenings/weekends (with notice).           Essential

Willing to travel if required.                                                                Essential

This role is subject to enhanced DBS check.

Closing date for applications : 19 March 2026

Interviews: 31 March 2026

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

Ready to step into a role where your skills drive growth, impact, and real change? Love connecting people with growth opportunities? Be part of a team that transforms leadership across the UK’s health and care system!
 
This is a great opportunity to join a purpose-led health and care charity as their Participant Engagement Lead, supporting the growth of impactful leadership and organisational development programmes across the UK health and care system.
 
This role would suit someone who enjoys building trusted relationships, nurturing enquiries into confirmed bookings, and being at the heart of a thoughtful, high-quality participant experience from first contact through to onboarding.
 
If you have previous experience in participant recruitment, admissions, membership engagement or programme coordination - particularly within a membership, charitable or public service setting - this could be the role for you!
 
Role: Participant Engagement Lead
Organisation Type: Health and care charity
Salary/Rate: £23 – £26 per hour
Working Arrangements: Hybrid – 2 days per week in London office
Employment Type: Temporary position
Hours: Full time 35 hours per week
Duration: 3 - 6 months approx..
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged!
 
The Role:
 
As the Participant Engagement Lead, you’ll play a central part in growing enrolment across my client’s leadership development programmes. You will lead the full participant recruitment journey, from initial enquiry through to onboarding, ensuring a thoughtful, high-quality experience for every prospective participant.
 
Your responsibilities will include:
 

• Acting as the primary point of contact for prospective participants across open programmes
• Proactively nurturing enquiries and guiding individuals through to enrolment
• Managing the full application and admissions cycle using a new system
• Coordinating virtual interviews and communicating outcomes promptly
• Overseeing onboarding, invoicing, ticketing and participant communications
• Maintaining accurate recruitment metrics and reporting against targets
• Collaborating with marketing colleagues to align campaigns with recruitment goals
• Contributing to promotional messaging and ensuring programme information is accurate across channels
• Working closely with programme leads to ensure seamless handover from recruitment to delivery
• Identifying opportunities to streamline and enhance recruitment processes

 
About You:
 
You’ll bring experience in recruitment, participant engagement, membership, admissions or programme-focused roles, with a track record of guiding enquiries through to successful enrolment while balancing relationship-building with achieving targets.
 
You’ll also have:
 

• Experience handling high-volume enquiries with professionalism and responsiveness
• Strong organisational skills and the ability to manage multiple workflows simultaneously
• Confidence with data, reporting, budgeting and forecasting
• Excellent written and verbal communication, with a warm and persuasive tone
• Strong CRM/database experience and high attention to accuracy
• A collaborative approach and the ability to work cross-functionally
• A proactive, solutions-focused mindset and comfort working in a changing environment
• Experience within health, social care, leadership development or mission-led organisations would be advantageous, but not essential.

 
Why Apply?
 
This is a genuinely pivotal role within a respected and purpose-driven organisation working to improve health and care outcomes across the UK. You’ll have the chance to shape a new recruitment approach, build meaningful relationships with professionals committed to improving public services, and contribute directly to the growth of a leadership development portfolio with national impact.
If you’re motivated by achieving targets, delivering excellent customer experience and making a difference through people development, this is a role where your impact will be seen and felt.
 
Interested?
 
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a mission-led organisation dedicated to strengthening leadership across the UK health and care system.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Use your communication experience to build the migration justice movement’s defiance and strength at a pivotal moment.

About Right to Remain

Right to Remain is a national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine sharing public legal education that democratises knowledge, facilitating strategic convenings that harness radical solidarity, and campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system.

About the role

This role is for an experienced Communications Officer who wants to put their skills to work supporting Right to Remain to build knowledge, radical solidarity and power in the face of escalating attacks on the rights and dignity of migrants, refugees, and people seeking asylum.

You will use strategic, thoughtful communications to amplify lived experience of the asylum and immigration system, showcase grassroots organising, and promote our expert public legal education resources and training. Your work will empower more people to understand and exercise their rights, and support grassroots community groups and allies to guide, and stand in solidarity with, people navigating the hostile asylum and immigration system.

You will have experience building and engaging communities around social justice through targeted digital communications. Day to day, you will collaborate within our small team to produce email, social and web content that demystifies public legal knowledge and showcases community power. You will also co-create content with These Walls Must Fall campaigners to share their stories, and help set out the impact of political decisions in the press. 

About you

You are an experienced communicator with excellent written skills and a strong ability to develop clear, engaging messages for different audiences.

You bring a genuine commitment to migration justice and care deeply about centring the voices of people with lived experience.

This is not an entry-level role. You are confident working independently within a small, collaborative team, taking guidance while proactively identifying priorities, opportunities, and risks. We’ll give you creative freedom, and your work will have a tangible impact in helping our organisation develop at a crucial time.

Location: UK  - We have offices in Newcastle and London 

Hours of work: Full time, Fixed term 12 months

Salary: The salary will be commensurate with our global salary scales

Transform Trade works for trade and climate justice. In South Asia and East Africa, we support farmers, workers and artisans to benefit from more sustainable and equitable trade, and in the UK we advocate and campaign for changes to business practices and government policy.

It is an exciting time to join our organisation. Following a strategic review, we are embarking on a process of change to shift power to groups in the global south, and to rethink the way we work in the UK. We are committed to equality and providing a diverse and inclusive workplace.  We particularly welcome applications from those who are significantly underrepresented in our sector, including disabled people and individuals from Black, Asian and Minority Ethnic communities.

We are looking for a Partnerships and Programme Funding Coordinator to drive institutional fundraising for our international programmes. This role is responsible for building and maintaining strong relationships with donors, identifying new funding opportunities, and coordinating the end-to-end development of proposals and presentations that align with our organisational strategy. You will work closely with teams across the organisation to ensure projects are compelling, technically robust, and fully costed, while supporting timely donor reporting and relationship management.

The ideal candidate has proven experience in international development and excels at producing high-quality funding proposals efficiently and consistently. You are able to translate project ideas into persuasive applications, manage complex budgets, and respond rapidly to donor queries. You thrive in a fast-paced environment, are highly organised, and can balance multiple funding streams while ensuring all proposals meet strategic and quality standards.

Interested? Further details including a full job description and application form can be found on our website

Closing date for applications: 24/3/26                                       

Provisional date for interviews: 1/4/26

# Partnerships & Programme Funding Coordinator

# Partnerships

# Programme

# Funding Coordinator