Supporter engagement manager jobs in London, greater london

Social Media Officer – Canning Town / Hybrid

35 hours per week, flexible working (including some weekends)

We’re looking for a creative and proactive Social Media Officer to boost our charity’s visibility and bring our mission to life online. If you love crafting engaging content, building online communities, and have a soft spot for cats, this could be the perfect role for you.

What You’ll Bring

• 1–2 years’ experience in social media, digital marketing, or content creation.
• Confident using major social platforms and scheduling/analytics tools.
• Strong copywriting skills, creativity, and an eye for detail.
• Basic design and video‑editing abilities (e.g., Canva, CapCut, InShot).
• Ability to analyse performance metrics and manage multiple tasks.
• A collaborative, proactive attitude, and passion for staying ahead of social trends.
• Experience in the charity sector is a bonus.
• Must love cats and other animals.

About The Maya Centre

The Maya Centre is a specialist women-only organisation providing culturally responsive counselling and mental health support for women in North London. We support around 500 women each year through holistic services, including one-to-one counselling, group therapies, psychoeducational programmes, and complementary therapies.

With over forty years’ experience responding to the impact of trauma and inequality, we are deepening our commitment to ensuring that women’s voices shape the design of our services, partnerships, and systems.

Over the next three years, we will be working closely with VAWG, mental health, and statutory service providers across North London to strengthen access to support. We are committed to building sustainable partnerships and collaborative working relationships across sectors, improving accessibility for the women we support and those referred to us.

About the Role

We are seeking a Partnerships Building and Outreach Coordinator to strengthen Maya Centre’s connections and develop partnerships with specialist, community, and statutory organisations. The role focuses on building effective referral pathways so women and girls from underrepresented communities can access timely, holistic support. You will also deliver targeted outreach and provide time-limited support to help women access essential services, while working collaboratively to strengthen a more joined-up system across the VAWG and mental health sectors.

Who We’re Looking For

We are looking for a confident relationship-builder with experience in partnership development, outreach, or community engagement. You will understand the barriers faced by marginalised women and be committed to equality and trauma-informed practice.

You will have strong communication and organisational skills, experience working across sectors, and the ability to support women through referrals and service navigation. You will be collaborative, proactive, and values-driven.

Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided. 

Full details about the role, key responsibilities, and person specification can be found in the Job Pack below. Please ensure you read it carefully before submitting your CV and personal statement.

Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485

Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?

The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.

This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.

About the Role

You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:

· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards

· Monitoring implementation of actions arising from governance bodies to support organisational delivery

· Leading on the maintenance and monitoring of the diocesan risk register

· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions

· Helping manage internal capacity and performance monitoring as programme activity expands

· Supporting preparation for General Synod and Bishops Council, including planning and correspondence

· Advising colleagues on responding to emerging national policy developments

· Representing the Diocesan Secretary in internal and external meetings when required

· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams

About You

We’re looking for someone who:

· Has proven experience in a senior management role, ideally within a charity or values-led organisation

· Has strong governance, risk management, and organisational oversight skills

· Is highly organised and able to manage complex priorities and competing demands

· Has excellent interpersonal and communication skills and can work effectively across teams

· Is resilient, discreet, and able to approach challenges with a solution-focused mindset

· Understands and supports the aims and ethos of the Church of England

 It would also be helpful if you:

· Have experience working within the Church of England or a similarly complex organisation

· Are familiar with General Synod, Bishops Council, or equivalent governance structures

· Have experience supporting senior executives or board-level leadership

What we can offer:

• Flexible working and TOIL

• Generous holiday entitlement

• Contributory pension scheme

• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 26 April 2026

Interviews will be held on: TBC

PURPOSE OF THE JOB

We’re searching for a dynamic and innovative project leader who is skilled in supporting marginalised young people and who is able to forge a new approach to meeting their needs.

Westminster City Council, Young Westminster Foundation and John Lyon’s Charity are working with DreamArts to help join up services for young people with caring responsibilities. The Carers Express Project Lead will be responsible for leading Carers Express, DreamArts flagship project for young people with caring responsibilities living or studying in Westminster.

You will be responsible for producing and delivering creative and therapeutic activities for the Juniors (7-11) and Seniors (12-18) Carers Express cohort. The project should be thought of with a strategic and long-term vision that supports young people to use creativity to explore and extend meaning to the challenges they face, build a sense of belonging with peers sharing their experience and be supported with their emotional wellbeing. This will include projects in school holidays, residentials (e.g. attending the UK Young Carers Festival) and phases of evening/weekend workshops. You will act as lead facilitator and will be supported by a freelance Wellbeing Practitioner.

You will also manage a caseload of Young Carers aged 11-16, providing 1:1 support to newly identified carers and/or young carers experiencing key life transitions, e.g., primary school to secondary school. Where possible, you will assess and respond to individual needs, build positive mentoring relationships, and signpost or refer young people to appropriate support services within DreamArts or external partner organisations. Outside of your case load, you will build relationships with all Carers Express participants and their families to sustain their engagement through regular check-ins.

The role includes training and development in therapeutic approaches applied within DreamArts, including the PACE attachment model, and you will receive regular reflection spaces with our Therapeutic Consultant to process your work and ‘therapeutic lens’ sessions exploring approaches for supporting the wellbeing needs of young people in your planning, delivery and evaluation.

MAIN ACTIVITIES/RESPONSIBILITIES​

1.  Producing, delivering and managing the ongoing Carers Express project to meet the needs and interests of Young Carer participants with a strategic and long-term vision.
2. Coordinate with facilitators and partner organisations to deliver engaging and relevant sessions. This includes conducting team planning and debriefs and working with the Young Carers Programme Manager to ensure the team has the necessary skills and training to deliver the project.
3. Ensure that Carers Express maintains a high standard of quality and is managed and delivered within the context of DreamArts Theory of Change, including implementing monitoring and evaluation systems
4. Ensure the project and its delivery are underpinned by autonomous participation and equality of opportunity. This includes engaging young people at every level of the programme, identifying and responding to their needs and interests, and positively challenging and expanding their knowledge and experience.
5. Apply a relational approach underpinned by the PACE model (Playfulness, Acceptance, Curiosity, Empathy. Training in PACE will be provided.
6. Deliver outreach activities to increase awareness and referrals to Carers Express.
7. Liaise with referral partners, including Westminster Early Help Service, schools, professionals and partners to identify Young Carers and inform them of participants’ development.
8. Lead and line-manage a Wellbeing Practitioner who will support the pastoral needs of the group.
9. Manage resources, including ensuring venues are booked and collating all expenditure receipts.
10. Implement safeguarding and welfare and ensuring the project adheres to DreamArts Safeguarding Policy.
11. Take responsibility for Health and Safety within the project, including risk assessments, incident reporting and accident reporting.
12. Provide support for young people who may be facing particular challenges. This includes managing a caseload of young carers aged 11-16, providing tailored 1:1 support through home visits or online sessions with the aim of integrating them into the wider Carers Express project and Young Carers Pathway offer.
13. Aid the Young Carers Programme Manager to produce qualitative and quantitative data on the Carers Express Project for the end-of-year Young Carers Impact Report.
14. Keep abreast of developments in the young carers sector, identifying strategies, partnerships and key individuals. This includes initiating and responding to collaborative projects with other agencies.
15. Supporting the development of other aspects of the Young Carers Programme. This may include contributing to the delivery of Young Carers Awareness Training, providing relevant content for newsletters and other social media content, and cultivating/maintaining relationships with partner schools using our Young Carers Schools Package.

PERSON SPECIFICATION

ESSENTIAL

1. Proven track record of supporting the development of marginalised young people.
2. Proven track record of building relationships with young people and families.
3. Experience of organising and producing youth programmes for children, young people and/or communities.
4. A proven track record of delivering creative activities and a developed practice in facilitating for young people.
5. Strong interpersonal and communication skills
6. Experience of cultivating relationships with community groups, senior internal and external colleagues and voluntary sector organisations.
7. Working knowledge of current issues facing Young Carers, and within the arts/cultural sector.
8. High level of initiative and leadership qualities.
9. Available to work during unsociable hours, including monthly Sunday sessions and a monthly evening session for our Juniors cohort.
10. Ability to listen, show empathy and support young people through different challenges. 
11. Good IT skills and confidence with Outlook, Teams, and other Microsoft Office Apps.

DESIRABLE

1. Experience of working with Young Carers.
2. Experience of working within London.
3. An understanding of or qualification in therapeutic practice.
4. Basic understanding of Canva.
5. Experience of collecting and presenting qualitative and quantitative data for project reports and outcomes.

The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for:

• Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; 

• Our award-winning Learning & Engagement projects that engage over 15,000 people annually;

• Our talent development programme through which we help improve representation in the talent pipeline;

• Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences.

This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100.

Key Responsibilities and Tasks

The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks:

1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on:

• Identification and cultivation:

• Producing lists of prospects to share with the Development Board, via the Director of Development.

• Identifying opportunities for cultivation at projects, events and concerts.

• Application development:

• Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager.

• Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible.

• Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia’s work.

• Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids.

• Stewarding

• Ensuring timely report development and submission, to maximise re-application rates.

• Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online.

• Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management.

2 Ensuring efficient administration of Trusts and Foundations fundraising, including:

• Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws.

• Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker.

• Accurate records of all correspondence held in SharePoint.

Other tasks include

• Representing the Philharmonia externally when required. 

• Undertaking any other duties reasonably required by the Philharmonia.

Skills

Essential:

• A passion for the arts and belief in their ability to have a positive transformative effect on people’s lives.

• An enthusiasm for fundraising.

• A strong work ethic.

• Excellent writing skills with the ability to form a persuasive case.

• Experience in writing fundraising communications.

• Experience of working within a team in a collaborative and supportive manner.

• Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra’s circle of supporters and senior volunteers.

• Commitment to the mission, vision and values of the Philharmonia. 

• Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator).

• Credible experience using a CRM system to record and report on moves management.

• High-level of IT literacy, including the Microsoft 365 suite.

Desirable:

• Knowledge of the Philharmonia and its work.

• Proficiency in fundraising databases.

Role Summary

We are seeking a proactive and highly organised Development Co-ordinator to support and strengthen our fundraising and membership function. This role is ideal for a self-starter who excels at administration, enjoys creating efficient processes, and is confident managing projects and working collaboratively across teams.

As Development Coordinator, you’ll be the lynchpin of a friendly, ambitious team at a brilliant arts charity, underpinning and powering our development activity so it can thrive and grow.

You will coordinate multiple fundraising activities, ensuring projects are well planned, timelines are met, and stakeholders are supported with clear information and robust systems.

Key Responsibilities

Fundraising Administration & Coordination

• Provide high-quality administrative and coordination support to fundraising activity across multiple income streams
• Coordinate meetings, actions, and follow-ups for fundraising projects
• Support the planning and delivery of fundraising events

Project Management

• Develop and maintain project plans, timelines, and task trackers
• Monitor progress against milestones, proactively identifying risks or delays
• Coordinate input from multiple teams to ensure projects stay on track and deadlines are met
• Ensure clear communication, documentation, and handovers throughout project lifecycles

Process Improvement & Systems

• Review and develop efficient administrative and project management processes
• Identify opportunities to streamline systems, reporting, and data management

Cross-Team Collaboration

• Work confidently with colleagues across teams (e.g. finance, communications, engagement) to deliver fundraising activity
• Act as a central point of coordination for shared fundraising activities
• Support collaborative planning and ensure alignment between teams

Reporting & Compliance

• Track income, budgets, and project progress in collaboration with finance colleagues
• Produce regular reports on fundraising performance and project status

Ensure compliance with internal policies, fundraising regulations, and data protection requirements

Core Skills

Essential

• Strong administrative and organisational skills, with experience coordinating projects or complex activities
• Proven ability to manage multiple tasks and projects simultaneously
• A proactive self-starter who takes ownership and follows through
• Experience developing or improving processes and systems
• Confidence working with multiple teams and stakeholders
• Excellent attention to detail and communication skills
• Strong IT skills, including databases, spreadsheets, and project tracking tools

· Adaptable and can embrace change.

Desirable

• Experience in a fundraising or not-for-profit environment
• Experience using a CRM or fundraising database

Familiarity with basic project management tools or methodologies

About Black Thrive Global

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

Global Black Thrive evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do, and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape.

Role Description

Following a recent round of successful funding, Black Thrive are looking for a highly skilled and community-focused Research & Evaluation Lead to strengthen the evidence and learning functions across the Thriving Futures – Scaling Systems Change programme. This role is central to building a robust understanding of community needs, mental health outcomes, and the impact of systems change activities on Black communities across our localities.

This position requires a researcher with experience in mixed-methods research and who is confident in working both strategically and on the ground in community settings. You will be responsible for developing and implementing evaluation frameworks, gathering high-quality data, and supporting Black Thrive Global and the localities in their own monitoring, learning, and evaluation capacity. Strong relationship-building skills are essential, as much of this role involves working closely with black led organisations, local leaders, and partners across health, voluntary, and statutory sectors.

You will work closely with the Head of Research and Evaluation and the wider Thriving Futures team to design, deliver, and communicate research and evaluation projects that drive learning and improvement. Your work will combine community-based data collection, analysis, inclusive and culturally grounded evaluation methods, and clear reporting that helps us tell the story of our progress and impact.

Black Thrive uses Asana, Microsoft Excel, and a range of qualitative and quantitative tools to track learning, evidence systemic change outcomes, and ensure the programme remains responsive to the needs and priorities of Black communities.

Key responsibilities

Community-Embedded Research & Evaluation

• Lead on-the-ground community-based research activities, including regular engagement with localities, community organisations, grassroots partners, and residents to understand lived experiences, mental health outcomes, and community-identified priorities.
• Conduct mixed-methods community needs assessments to capture changing local conditions, emerging challenges, and gaps in support provision across priority localities.
• Build trusted relationships with community partners to co-design evaluation activities, ensuring methods are culturally responsive, trauma-informed, and accessible to organisations operating in diverse community settings.
• Facilitate participatory research approaches (e.g., community researcher models, participatory action research, peer-led data collection) to ensure the voices of Black communities are embedded in all evaluation work.

Supporting Community Organisations & Localities

• Provide tailored research and evaluation support to Black Thrive localities who delivering the Scaling System Change programme, including helping them develop data collection tools, outcome measures, and monitoring processes that align with Black Thrive’s frameworks.
• Deliver capacity-building workshops, coaching, and 1:1 support for localities to strengthen their ability to collect, interpret, and use data for programme improvement.
• Support localities in implementing mixed-methods approaches, including the design of short surveys, interview guides, focus groups, observational tools, and community feedback mechanisms.
• Work collaboratively with local organisations to interpret findings and co-generate learning that strengthens community-led decision-making and informs systemic change.

Scaling Systems Change Programme Evaluation

• Lead the development of Scaling Systems Change and support in shaping the programmatic evaluation for the Scaling Systems Change programme, including identifying community-relevant indicators, data sources, and measurement approaches that reflect both outcomes and structural shifts.
• Develop and refine theories of change and logic models in collaboration with programme teams and community stakeholders.
• Oversee the collection and analysis of quantitative and qualitative data related to the Scaling Systems Change programme, synthesising insights into evaluative conclusions and strategic recommendations.
• Track progress on system-level outcomes and community-driven indicators, ensuring alignment with Black Thrive Global’s race equity mission and systems change goals.

Data Collection, Analysis & Insight Generation

• Conduct qualitative data collection (e.g., interviews, focus groups, reflective sessions, community conversations) and apply rigorous, culturally informed qualitative analysis techniques.
• Integrate primary and secondary datasets—community-level statistics, organisational monitoring data, local authority data, and service delivery datasets—into comprehensive evaluations.
• Ensure high-quality documentation and coding of qualitative datasets using recognised analytical frameworks.

Reporting, Learning & Dissemination

• Produce high-quality annual research and evaluation reports, local evaluation and research summaries, dashboards, and accessible materials for community partners and stakeholders.
• Translate complex data and findings into clear, actionable insights tailored to policymakers, community organisations, funders, and residents.
• Facilitate feedback loops and learning events with partners to discuss findings, share learning, and identify opportunities for adaptation and improvement.
• Contribute to internal strategic learning by presenting insights to senior leaders, programme teams, and key partners.

Ethics, Governance & Quality Assurance

• Ensure ethical, safe, and culturally competent research practice, especially when working with communities disproportionately affected by systemic racism and mental health inequalities.
• Maintain robust data governance systems suitable for community-based and multi-organisation research environments.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Specification

Essential Criteria

• Ability to carry out community-based data collection (interviews, focus groups, surveys) and basic analysis both quantitative and qualitative.
• Competence in using basic data tools (Excel) for organising and summarising data.
• Strong facilitation skills for participatory approaches (e.g., supporting in Black community researchers).
• Good written and verbal communication skills to present findings clearly
• Ability to build trusting relationships with grassroots organisations and Black people, community leaders from Lambeth, Haringey and Birmingham.
• Good level of understanding of supporting Black people, including trauma-informed and anti-racist approaches.
• Knowledge and understanding of research ethics and GDPR practices including data protection and data sharing.
• Experience conducting qualitative research (e.g., interviews, focus groups) in community settings.
• Have a university degree or equivalent.
• Understanding of race equity issues and mental health inequalities affecting Black communities.
• Awareness of ethical research practices and safeguarding when working with vulnerable groups.
• Experience working with community organisations or grassroots groups.
• Experience producing clear summaries or reports for non-technical audiences.
• Commitment to race equity and social justice.
• Collaborative, approachable, and adaptable.
• Organised and able to manage multiple tasks.

Desirable Criteria

• Experience supporting community-led research projects.
• Familiarity with basic evaluation frameworks or monitoring tools.
• Knowledge of participatory research principles.
• Ability to use simple data visualisation tools (e.g., Canva, Power BI basics).
• Previous involvement in capacity-building activities (training or coaching).
• Degree in social sciences, public health, or related field (or equivalent experience).

To apply, please submit a CV and a cover letter (no longer than 2 pages) via CharityJobs

This will be a two stage interview process.

The first interview will take place on Tuesday, 28th April 2026, and the second Interview will take place on Tuesday 5th May 2026.

Use your digital marketing skills to support those in poverty in Eastern Europe 

Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures? 

We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice. 

About us 

Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background. 

Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries. 

What you’ll be doing 

You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs. 

About you 

You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance. 

Essential 

• Proven experience in digital marketing, including online campaigns 

• Strong skills in digital advertising, analytics and SEO 

• Confidence using tools such as Google Analytics and major ad and social platforms 

• Experience working with stakeholders and managing multiple priorities 

• Excellent communication, analytical and organisational skills 

• A strong understanding of the Christian faith and Christian audiences 

Desirable 

• Experience working in an international or multi‑country context 

• Experience in the charity or not‑for‑profit sector 

• Familiarity with Salesforce or digital integrations 

• Knowledge of digital compliance and cookie legislation 

Why join us? 

• A genuinely international role with real purpose and impact 

• The opportunity to support digital marketing activity around the world 

• A collaborative, skilled, and fun digital team 

• Space to learn, innovate and share best practice 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible and remote working, but with occasional travel to our London office and internationally

If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.

This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.

At UK SMART Recovery, we are passionate about supporting people to successfully manage any type of addictive behaviour, using our evidence-based 4-Point Programme. We value choice, empowerment, and collaboration, and we believe in supporting volunteers and partner organisations to deliver accessible addiction recovery meetings across the UK.

About the Role

UK SMART Recovery is seeking a highly motivated Community Coordinator to join our small, passionate team. In this role, you will:

• Onboard, support and mentor our amazing SMART Recovery facilitators across The Midlands and London.

• Work closely with our highly valued partner organisations running SMART meetings within their services.

• Deliver training, guidance, and workshops for our peer and partner facilitators.

• Contribute to projects and service development to help grow UK SMART Recovery even further.

• Help ensure SMART meetings are high-quality, accessible, and safe for participants.

• Foster an inclusive, empowering environment for facilitators and participants alike. 

Regions covered:

• West Midlands: Birmingham, Coventry, Wolverhampton, Dudley, Walsall, Solihull; Staffordshire, Shropshire, Herefordshire, Warwickshire, Worcestershire

• East Midlands: Derby, Leicester, Lincoln, Nottingham; Derbyshire, Leicestershire, South Lincolnshire, Northamptonshire, Nottinghamshire, Rutland

• London: City of London

Applicants must be based in the Midlands. Regular travel across the regions is essential.

For full JD/person specification with additional responsibilities, please see the attached document.

About You

To succeed as a Community Coordinator, you will have:

• Experience facilitating groups or meetings, ideally in recovery, peer-support, mental health, or behaviour-change settings.

• Ability to support, mentor, and develop volunteer facilitators.

• Strong presentation and communication skills, online and in-person.

• Self-motivation, organisation, and ability to manage workload and regional travel independently.

• Emotional intelligence and groundedness, with experience supporting people who have faced adversity.

• A valid UK driving licence and access to a vehicle.

Desirable:

• Qualified SMART Recovery facilitator or previous participant.

• Lived experience of recovery (personal or close to someone else).

• Experience in peer mentoring, volunteer support, or community development.

Why Work With Us

• Join a small, dynamic team making a big difference in addiction recovery across the UK.

• Opportunity to work closely with facilitators and partner organisations to grow our network of peer-led recovery meetings.

• Flexible home-based working with equipment provided.

• Generous annual leave, pension, and wellbeing support.

• Be part of a charity with values of empowerment, choice, compassion, and collaboration at its heart.

Do you pride yourself on being a great communicator, strategic thinker and a good leader?  Do you want to make a real difference to people's lives?  If so, we have the job for you.

Job Title:   Head of Charity                                                                                       

Location:   Home-based, with regular travel to TALK groups, meetings and events across Guildford, Ashford, Walton-on-Thames, Woking and surrounding areas

Working Hours:4 days per week, with flexibility as required

Salary: £36-£40K (£45-50K FTE)

Contract Type: Permanent (subject to a 3-month probationary period)

Benefits: 25 days annual leave (pro-rata for part time work); Company Pension Scheme

Accountable To: Board of Trustees, through the Chair

About us

TALK Surrey CIO is a small local charity dedicated to supporting people affected by stroke and aphasia, an acquired language and communication difficulty. People with aphasia can often feel isolated and lose their confidence.  We provide group activities, home visits, and community services designed to improve quality of life and foster social connections.  Our team of trained volunteers and two existing part-time staff provide an inclusive and supportive group environment for our members to practise their communication skills, share experiences and enjoy each others' company.

We are seeking a dynamic, compassionate Head of Charity to be responsible for leading our organisation, ensuring our services are high-quality, sustainable, and responsive to the needs of our members.  You would be responsible for the overall leadership, management and development of TALK, including thinking ahead to expand our range of services. You will ensure the charity is well governed, financially sustainable and delivering high-quality, person-centred services aligned to its mission.

You would work closely with Trustees, staff, volunteers, members and other stakeholders to shape the charity’s future, strengthen partnerships, and ensure effective service delivery.

About you

Ideally you will have: 

• Experience in managing or leading a small organisation, charity or service.
• Strong leadership and organisational skills, with the ability to manage competing priorities.
• Experience developing and improving services based on user need and evidence.
• Excellent communication and relationship-building skills.
• Experience supporting, supervising or managing staff and/or volunteers.
• High emotional intelligence and commitment to person-centred services.
• Commitment to equality, diversity and inclusion.
• Ability and willingness to travel locally to TALK groups and meetings.

Experience working in the voluntary or charity sector and an understanding of charity governance, compliance and accountability would be desirable, as would some knowledge of stroke, aphasia or related health and social care services. Other desirable attributes are: Experience of fundraising, grant management or income development and Experience of volunteer management and community engagement.

For more information, please see the attached Job Description

Part Time Nightstop Coordinator (London)

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £16,581.60 per annum pro-rata ILW (FTE - £27,636 per annum)

Closing Date: 06 April, 2026

Employment Type: Permanent

Hours per week: 22.5

About the Role

As a Nightstop Coordinator (Part Time), you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer‑term support. It’s a fast‑paced, people‑focused role where every decision you make helps keep a young person safe and heard.

You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across London. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day.

Please note that this job is offered on a part time (22.5 hours per week) permanent basis.

Key deliverables:

Supporting Young People

• Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting.

• Conduct needs and risk assessments with potential Nightstop guests.

• Arrange the logistics of a guest’s stay with a volunteer.

• Work with guests and referral partners to offer support and opportunities for longer term accommodation.

• Provide support to guests and volunteers through a 24 hour on call phone service.

• Ensure the safety and wellbeing of guests and volunteers in the service at all times.

• Comply with data protection and information sharing protocols.

Marketing and Stakeholder Management

• Attend meetings and events and manage relationships with referral partners and other stakeholders.

Administration

• Maintain up to date records on all guests and volunteers.

• Support with the creation of reports.

• Support with financial payment and recording systems.

Volunteer Recruitment, Promotion and Engagement

• Develop promotion plans with the aim of recruiting Nightstop volunteers

• Effectively onboard new Nightstop volunteers in a timely manner

• Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities

• Complete the necessary health and safety checks with new and current volunteers

Other

• Be an active member of the team, collaboratively effectively and work closely with your line manager.

• Undertake further duties as commensurate to the role identified by your line manager.

• Provide support outside of office hours on some evening and weekends.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Excellent customer service skills and telephone manner.

• An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.

• Experience of working with vulnerable people or people experiencing homeless.

• Understanding of current housing and homelessness legislation, including entitlement to welfare provision.

• Experience of writing, implementing and evaluating Risk Assessments.

• An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.

• Commitment to promoting health and safety of yourself and others.

• An ability to work in an organised manner and arrange placement logistics.

• Experience of collaborative working with a range of internal and external stakeholders.

• Experience of maintaining administrative systems, good literacy, numeracy and IT skills.

• Experience of working under pressure with the ability to respond to conflicting demands.

• Ability to find creative and positive solutions to problems, using own initiative.

• Understanding of professional boundaries and ability to maintain them.

• Ability to effectively reflect on own practices for ongoing learning and development.

• Willingness to be part of a 24 hour on-call rota.

• Willingness to work outside office hours including some evenings and weekends.

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

• Respect for the values and ethos of Depaul.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

As Charity Officer, you will directly support our venues based at Redlibbets Golf Club, Cobtree Manor Golf Club, and Warley Park Golf Club.

Key Responsibilities

Programme Delivery:

• Plan, organise, and execute a range of community outreach and charity events, including (but not limited to) Fun, Food, and Golf, Community Cafes and School outreach.
• Collaborate with local schools, charities, and community groups to build strong relationships and drive participation in these programs.
• Ensure the successful delivery of events, including logistics, staffing, equipment, and communication with all relevant stakeholders.
• Work as part of the leadership team at each assigned venue to ensure that charity delivery is an integral part of venue operations.

Partnership Management:

• Build and maintain partnerships with local schools, charities, and other organisations, working to enhance the visibility and impact of Get Golfing’s charity initiatives.
• Identify new opportunities for collaboration with local charities to create synergies and maximise the use of our venue spaces.
• Represent Get Golfing at community events, meetings, and partnerships, ensuring a positive and professional image of the charity.

Funding and Compliance:

• Familiarise with and navigate the local government Holiday Activity and Food (HAF) funding landscape to secure funding for eligible programs where applicable.
• Ensure all programs are compliant with relevant local safeguarding requirements for working with young people and vulnerable adults.
• Assist in preparing reports and documentation for funding applications and compliance checks.

Safeguarding and Wellbeing:

• Adhere to and enforce Get Golfing's safeguarding policies, ensuring that all staff and volunteers are adequately trained and supported.
• Monitor the safety and wellbeing of all participants during events, making sure all appropriate risk assessments and safeguarding protocols are followed.

Community Engagement and Impact:

• Engage with local communities to understand their needs and feedback, ensuring Get Golfing’s programs are accessible, relevant, and impactful.
• Promote Get Golfing’s charitable initiatives through local media, social media, and other communication channels, raising awareness of the charity’s work.
• Collect data and feedback to measure the success and impact of outreach programs, activations and initiatives- assisting with the preparation of reports for key stakeholders.

Administrative and Event Coordination:

• Maintain accurate records of events, funding applications, and partnerships.
• Coordinate with other departments and teams within Get Golfing to ensure effective event delivery and administrative support.
• Manage the budget for each project and event, ensuring cost-effective delivery of services.

Person Specification

Experience

• Experience in community engagement, charity work, event management, or education, particularly in a role involving young people or vulnerable groups.
• Experience working with children and young people in an educational, sporting, or charitable setting.
• Understanding of fundraising strategies and the ability to secure financial support for charitable initiatives.

Knowledge and Skills

• (Desirable) Knowledge of the Holiday Activity and Food (HAF) funding landscape and local government initiatives.
• Familiarity with safeguarding policies and procedures for working with children and vulnerable adults.
• Strong interpersonal skills, with the ability to build relationships with a diverse range of stakeholders including schools, charities, and local authorities.
• Excellent organisational skills, with the ability to plan, coordinate, and deliver multiple events simultaneously.
• Good communication skills, both written and verbal, with the ability to produce reports and promotional content.

Attitude and Approach

• Passionate about sport and its potential to engage and benefit communities.
• A proactive approach with the ability to work independently and as part of a team.
• A valid DBS check or the willingness to undergo one is required.
• A willingness to undertake the role of Welfare Officer for the purposes of safeguarding (relevant training will be provided).

Summary of the role

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

About Just Like Us

Just Like Us is the LGBT+ young people’s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes:
● Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK.
● School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship.
● Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting.
● Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings.
● School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all.

Job Description

This role reports directly to the Volunteering Programmes Manager.

Programme delivery
● Support the Programmes Team to deliver our programmes
● Good regular communication and reporting to the Volunteering Programmes Manager
● Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers
● Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online
● Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes
● Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery
● Represent the charity at conferences, events, prides and fairs
● Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution
● Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year.
● Support with the creation and development of resources for volunteers
● Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
● Support our marketing and communication initiatives, writing emails and monitoring open rates
● Assist with the maintenance of our online databases and systems for confidential data
● Support programme effectiveness by contributing to improving internal workflows and procedures
● Escalate any issues, monitor risks and ensure compliance with relevant regulations

Cross-team working
● Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
● Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Person specification: experience, skills and attributes

The applicant must:
● Be passionate about LGBT+ inclusion and be highly motivated to support us to grow
● Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25
● Have good written and verbal communication skills
● Have excellent organisational and administrative skills, with great attention to detail
● Have a willingness to learn and develop
● Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers
● Be able to work effectively both independently, as part of a team and across the organisation
● Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent)
● Be able to work very effectively under pressure and meet tight deadlines

Desirable but not essential 
● Experience of working with and/or managing volunteers
● Experience of working with LGBT+ young people

The application deadline is 23:00 on Monday 20th April 2026.
Interviews will be held on Thursday 7th May and Friday 8th May 2026.

We look forward to receiving your application!

The Talent Set are pleased to have partnered with a fantastic charity organisation who are looking for a CRM Project Analyst to join their team for an initial six-month contract.

The CRM Project Analyst is responsible for working with various business units, including fundraising and communications, service delivery, and finance, to ensure that Microsoft Dynamics 365 meets the organisation’s operational and strategic needs. This role focuses on translating business requirements into clear technical specifications, improving data quality and processes, and helping drive supporter engagement, income growth, and impact reporting. Working alongside stakeholders, the successful candidate will help define a tailored Data Model and the processes to ensure ongoing compliance.

Key Responsibilities

• Engage with teams across Fundraising, Communications, Help Advice & Services, Data Quality & Compliance, and Finance to understand business processes and CRM needs.

• Facilitate workshops and interviews to capture and document functional and non-functional requirements.

• Translate requirements into user stories, process maps, and acceptance criteria to act as a bridge between technical teams, developers, and end users.

• Support the configuration of entities, workflows, forms, business rules, reports, dashboards, and integrations.

• Ensure developments follow sector best practice and align with UK charity needs, such as Gift Aid, donor journeys, and case management.

• Develop and implement the Data Model, data standards, data quality processes, and validation rules.

• Support GDPR compliance, including lawful basis tracking, data retention, consent management, and data audits.

• Develop and deliver training materials, guides, and workshops while offering mentoring and development for the existing CRM team.

• Contribute to project planning and risk management while acting as a key advocate for CRM business practices.

Person Specifications

• Proven experience as a Business Analyst, CRM Analyst, or similar role within a charity, not-for-profit, or membership organisation.

• Hands-on experience with Microsoft Dynamics 365.

• Understanding of charity-sector processes such as fundraising, donor management, Gift Aid, volunteer management, and service delivery.

• Strong analytical and problem-solving skills with excellent attention to detail, including experience documenting requirements, process maps, user stories, and test scripts.

• Understanding of GDPR, PECR, and data privacy obligations in the UK charity sector.

• Excellent communication skills, able to engage with both technical and non-technical audiences.

• Knowledge of the Microsoft Nonprofit Common Data Model, fundraising regulations, Power BI, Power Automate, or system integrations is desirable.

What’s on Offer:

• A salary of £45,000 

• Full-time opportunity,

• Hybrid working, South West London / Surrey Borders ( 2-3 day a week on-site)

• 6 month contract 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.