Supporter engagement manager jobs

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, full-time role is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a full-time role, working 37.5 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.

Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.

In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.

You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.

This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Title: National Health Engagement Manager

Location: Home-based with occasional travel

Hours: 35 hours per week

Contract type: 18-month fixed term contract

Salary: £45,842 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can build strong, trusted relationships with NHS partners, funded staff, regional teams and internal colleagues

• Someone who can bring focus, coordination and momentum across multiple regions, services and national priorities

• Someone who can use insight, evidence and service information to identify risks, opportunities and areas for improvement, and demonstrate the quality, impact and value of our services

• Someone who can influence change, support service development and work with autonomy, judgement and sensitivity in complex partnership environments

Key dates:

Applications by 12 August. 1st Stage Interviews on w/c 24 August online and 2nd Stage Interviews on w/c 31 August online or in person

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.

We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

Fixed term full time – 37 hours per week, weekdays

Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.

Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

Fixed term part time – 18.5 hours per week, weekdays.

Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum) 

About the roles:

As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· support our families through providing outreach support

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· lead a dedicated team of Support Workers

· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· complete assessments to understand the needs of families

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.

You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. You will also find contact details for an informal chat about the role on our website.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit the Bounce Back 4 Kids page on our website

Closing date: Midday on Thursday 27 August 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Do you have a passion for building meaningful relationships and inspiring generosity? Or do you know someone who could be a great fit? We’d love for you to share this opportunity with your networks.

Compassion UK & Ireland is looking for a Senior Philanthropy Manager to develop and grow relationships with supporters who share our vision of releasing children from poverty in Jesus' name.

This is an exciting opportunity to inspire generous giving, deepen supporter engagement and help connect people with the life-changing impact of Compassion's ministry around the world.

If you are an experienced relationship fundraiser, a skilled communicator and a practising Christian with a heart for people and mission, we'd love to hear from you.

��Home-based, with regular travel across the South East of England.

��Full-time | 35 hours per week

Key dates

• Apply by 10 am on 10 August 2026
• First round in-person interviews are expected to take place on 18 August 2026 at our office in Fleet, Hampshire, GU51 2UT.
• Second round interviews are expected to be on 21 August 2026

��Click through to find out more about the role and download the full job description on our careers page!

National Sales Support Manager

Starting full-time salary £26,172.40 a year. The role also includes a £5,000 a year car allowance and £1,750 a year additional allowance

Field based

Job description

Are you motivated by helping retail teams grow, perform and deliver great results? Do you thrive in a role where no two days look the same?

If so, this could be the opportunity for you.

The National Sales Support Manager will provide consistent, high impact support across Scope’s Retail Operation, focusing on engagement, training, onboarding and the delivery of national commercial initiatives.

The role will work at a national level to build capability, support performance improvement and deliver agreed projects that contribute to sustainable income growth and a consistent experience for colleagues and customers.

Permanent, full time (35 hours a week)

Location: Field based. Travel will be required as part of this role, along with opportunities for some home working.

We welcome all applications by 11:59pm GMT on Monday 10 August 2026.

There are two roles available.

The Role

In this role, you’ll

· Deliver training to shop teams and managers, supporting new initiatives (including eBay Live) and building capability through structured programmes.

· Provide onboarding for new managers and ongoing support for colleagues stepping into new or evolving roles, particularly during periods of change.

· Lead national commercial initiatives and use data-driven insights to improve shop performance through targeted support

· Plan and deliver focused interventions in priority shops, addressing challenges and embedding sustainable improvements.

· Support recruitment activity, including first-round interviews, where required.

· Collaborate closely with Area Managers and Retail Support teams, planning activity at a national level to maximise impact, and sharing best practice across shops.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

· Strong understanding of charity retail operations, with the ability to improve commercial performance using data, KPIs and targeted actions.

· Experienced in designing and delivering engaging training, both face-to-face and digital, simplifying complex information into practical learning.

· Skilled in coaching and supporting managers and teams to build confidence, embed new ways of working and sustain performance improvements.

· Proven ability to work across multiple locations, managing priorities effectively and adapting approaches to different teams and environments.

· Excellent relationship-building skills, with the ability to influence and work collaboratively with a wide range of stakeholders.

· Highly organised, with strong planning and prioritisation skills to manage multiple initiatives and deliver results.

· Confident using digital tools and supporting others to adopt new systems and ways of working.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website and apply online.

Application closing date - 10/08/2026

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day:  10.00 am to 2.00 pm 18th August 2026
 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday ��
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

This is an exciting opportunity to join our Executive Team and play a pivotal role in shaping the future of our organisation by driving sustainable income growth, strengthening our public voice and extending our impact.

This newly created senior leadership role will lead a step-change in fundraising, marketing and external engagement, increasing awareness of vital services, and developing new opportunities to engage supporters, partners and communities.

With the chance to help deliver our ambitious strategy through to 2028, this role offers the opportunity to bring vision, creativity and leadership to an organisation committed to making a lasting difference in the lives of older people and unpaid carers 

Help Shape the Future of People and Volunteering at The Shakespeare Hospice

We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.

Make a Difference Through People

At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.

We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.

About the Role

Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.

This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.

You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function. 

You will:

• Provide expert HR advice and guidance to managers on a wide range of people matters.
• Lead the review, development and modernisation of HR and volunteer processes, policies and systems.
• Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.
• Lead and develop recruitment and onboarding processes.
• Support employee wellbeing and engagement initiatives.
• Ensure compliance with employment legislation, HR best practice and regulatory requirements.
• Produce workforce data and insights to support decision-making and continuous improvement.
• Oversee volunteer recruitment, onboarding, engagement and recognition.

About You

We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.

You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice. 

Why Join Us?

This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long-term ambitions.

To Apply

If you are an experienced HR professional looking for a meaningful role where you can make a lasting impact on employees, volunteers and the wider community, we would love to hear from you.

Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role.  Full details of the role can be found here.

The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Candidates must be able to demonstrate their eligibility to work in the UK.

The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications.We reserve the right to extend the closing date for this vacancy should the need arise.

All data is processed in accordance with our privacy policy. 

Thames Valley Air Ambulance

The role: Challenge Events Officer 

Location: We offer a well‑established hybrid working pattern, with at least two days each week spent at HQ to stay connected and collaborate.

Salary:  £26,227.50
Contract:12 months fixed term

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

What we are looking for:

We are looking for an enthusiastic, organised and supporter-focused Challenge Events Officer to help deliver an exceptional experience for Thames Valley Air Ambulance’s London Marathon 2027 participants and wider challenge events community. 

At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life-threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.

Your role

Working closely with the Events Manager, you will lead on the recruitment, delivery and stewardship of London Marathon 2027 participants, while also supporting other events across the challenge events portfolio. You will be the main point of contact for participants, providing outstanding supporter care from registration through to event day and beyond, helping each person feel motivated, supported and valued throughout their fundraising journey.

You’ll be responsible for:

• Supporting the planning, coordination and delivery of the challenge events programme, with a primary focus on recruiting, supporting and stewarding London Marathon 2027 participants.
• Providing excellent supporter care from registration through to post-event thank you, helping participants feel informed, motivated and valued.
• Keeping in regular contact with participants by phone, email, post and in person to encourage fundraising activity and maximise income.
• Supporting recruitment through digital campaigns, partnerships and enquiries, and helping to share supporter stories with colleagues across marketing, communications and volunteering.
• Coordinating event administration and logistics, including registrations, fundraising packs, participant tracking, event-day support and accurate CRM records in Dynamics 365.

About you

You will be a confident communicator with excellent customer service skills and a warm, professional approach to building relationships. You will be highly organised, able to manage multiple deadlines and comfortable working both independently and as part of a team. You will bring strong attention to detail, good administrative skills and a genuine enthusiasm for charity fundraising.

We’re looking for someone who:

• Has experience of building positive relationships, delivering excellent customer service and communicating clearly with a wide range of people.
• Is highly organised, able to coordinate multiple projects and deadlines, and brings strong administrative skills with excellent attention to detail.
• Understands charity fundraising, is motivated by the difference supporters can make and can work with others to achieve income goals or targets.
• Is confident using Microsoft Office and maintaining accurate records, with experience of fundraising databases or digital platforms being an advantage.
• Is positive, enthusiastic, flexible and professional, with a can-do attitude and willingness to support occasional evening or weekend activity.
• Experience of events fundraising, supporter engagement, digital fundraising platforms such as JustGiving, or motivating runners and challenge event participants would be an advantage. A UK driving licence and access to your own car would also be desirable.

Why join us?

At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.

If this role sounds like it’s for you, we would love you to apply!

In return we offer a competitive salary and great staff benefits such as.

• 25 Days holiday / 267 Hours Holiday 
• Hybrid Working (minimum 2 days in office)
• Holiday Trading
• Free annual Flu Vaccination
• Blue Light Card (Option to purchase)
• Employee Assistance Programme
• Company Pension Scheme 
• Simply Health – Medical cash back scheme 
• Disability Confident Employer

Our values

We live by our values every day:

• We care no matter what – for our patients, their families, and each other.
• We go above and beyond– in the care we provide and the work we do.
• We do the right thing – in how we act and the decisions we make.
• Together we are TVAA – because together, we save lives.

Diversity and inclusion

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.

Safeguarding

We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.

How to apply

To apply, please complete our online application form and tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.

Vacancy Closing Date:  13 August 2026

This post may close early due to high numbers of applications, so you are advised to apply promptly

Interviews will be held week commencing 17 August 2026

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

We are looking for a highly motivated individual to lead our team of volunteers across the South Wales area. As the Volunteer Manager you will:

• Lead on promoting and developing volunteering within our service across South Wales.
• Leading on the recruitment and training of new volunteers.
• Provide line management for a team of volunteers ensuring high quality support to the victims of crime
• Ensure compliance with all Victim Support standards relating to volunteering.
• Build and maintain partnerships with relevant external agencies

The role is home based and will include regular travel around the South Wales area.

Are you passionate about ensuring the victims of crime receive high quality support, developing others and helping to deliver an outstanding service?

If so, we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

As a Volunteer Manager, you will recruit, inspire, and support a team of dedicated volunteers, empowering them to deliver high-quality services and compassionate support to victims when they need it most, making a real different to the lives of people affected by crime.
You will work collaboratively with colleagues, in order to maximise positive outcomes for service users.

You will:

• carry out recruitment activities to attract potential volunteers
• develop and manage a cohort of volunteers, including service delivery, community engagement and fundraising support
• oversee new volunteer accreditation, carrying out regular supervisions and annual reviews
• promote effective volunteer communications to ensure good working relationships across the volunteer cohorts by, for example, volunteer meetings, newsletters, etc.
• ensure volunteers work within existing safeguarding policies and procedures, data protection and information security, confidentiality policies, lone worker policies and other relevant policies
• develop and maintain effective working relationships through good communication and collaboration with internal and external stakeholders
• promote, facilitate and participate in regular team meetings, sharing local issues, feedback and learning with other colleagues
• comply and keep up to date with VS Data Protection Policy, GDPR data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you organised, personable and passionate about making a difference? Join us in a role that combines excellent supporter care with the excitement of fundraising events.

We’re looking for a Receptionist & Challenge Event Assistant to join our friendly Challenge Event team. This role is the first point of contact for many supporters of the Charity. It is also an integral part of the Challenge Events Team, assisting with managing a portfolio of third-party challenge events. Dealing directly with supporters and liaising with teams across the Charity, the role requires an effective communicator, with great attention to detail, who is proactive and has a passion for fundraising.

What you’ll be doing

• Be the first point of contact for all enquiries at the Charity’s reception desk in Sutton.
• Provide excellent supporter care by responding to event enquiries quickly and efficiently and providing advice and support where necessary.
• Work across a variety of different digital platforms to help process challenge event registrations.
• Send relevant materials and letters to supporters in a timely manner, keeping an accurate record of these communications on the database.
• Ensure the event information on the charity website and displayed within the hospital is up-to-date and relevant. This will include poster sites, notice boards and leaflets around the hospital. 
• Provide support with the delivery of events including preparing equipment and materials.

About you

You’ll be a friendly, organised and proactive individual who enjoys working with people and delivering a great supporter experience. Whether through customer service, volunteering or a similar role, you’ll be confident building positive relationships, managing multiple priorities and communicating effectively with a wide range of people. You’ll have strong attention to detail, good IT skills, and a practical approach to problem-solving. Experience of using a database would be an advantage, but most importantly, you’ll be keen to learn, take initiative and contribute positively as part of a supportive team.

About the Charity

The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.

Why join us?

You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.

What we offer

• 27 days’ annual leave plus bank holidays
• Pension scheme with employer contributions of up to 6% (increasing with service)
• Life insurance and employee assistance programme
• Enhanced family policies
• Subsidised canteens and wellbeing support
• A Sutton hospital-based office with shuttle service to and from Sutton station

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.

Apply now

If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.