Supporter engagement manager jobs

Ely Foodbank is seeking a Foodbank Operations Manager to play a key role in the day to day leadership and development of our services across East Cambridgeshire and Fenland. This is a varied and rewarding role where no two days are the same. You will work closely with volunteers, referral partners, community organisations, and the wider team to ensure people facing hardship receive a welcoming, professional, and effective service.

As a growing organisation, we are looking for someone who combines excellent organisational skills with a practical and solutions focused approach. You will be comfortable managing multiple priorities, building productive partnerships, supporting volunteers, and using systems and technology to improve the way we work. Whether your experience comes from the charity sector, public services, community organisations, or another operational environment, we are looking for someone who can bring energy, initiative, and strong operational leadership to the role.

This is an opportunity to make a genuine difference in your local community while helping shape and strengthen an organisation that supports thousands of people each year.

 Reference Number: V570

Job Title: Engagement Manager

Location: Flintshire (home based with local travel)

Contract Type: Fixed Term Contract until End of February 2027

Hours: 21 hours per week

Salary: £25,625 per annum (Full Time Equivalent)

DBS: Enhanced Level DBS

Job Family: Job Family 3

Closing Date: 24th June 2026 midday

Interview Dates: July 2026 - TBC

Volunteering Matters  

Who we are

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

Creating stronger communities through the power of volunteering

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.

Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Role Purpose
We are looking to recruit a talented, dynamic and professional Engagement Manager to join our team. In this role, you will lead all aspects of the Flintshire Befrienders project. 
Flintshire Befrienders is funded by the National Lottery Community Fund and supports older people experiencing social isolation and loneliness.  Our team of Volunteer Befrienders provide companionship, help to build confidence, and encourage engagement in the local community.  The project consists of:

· One-to-one befriending in a person’s home, or over the telephone

· Community buddying – support to attend local community groups and events

· Volunteer-led events – activities that older people can engage in, based on their interests

The right candidate would be someone with experience of supporting and managing volunteers, working with older people facing isolation and loneliness, as well as someone who can work flexibly and demonstrate a commitment to our organisational values.
 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.

*PLEASE VISIT NO LIMITS' WEBSITE FOR THE FULL JOB DESCRIPTION AND TO COMPLETE AN APPLICATION FORM. WE ARE UNABLE TO ACCEPT CV'S / EXPRESSIONS OF INTEREST**

About No Limits

No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.

At No Limits, it is important our staff and volunteers reflect, represent and have experience of the challenges faced by the children and young people we support. We are proud and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.

With this in mind, we are committed to equity, diversity and inclusion in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do.

When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, which can be through work (in the same or a different sector), volunteering or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled and neurodiverse.

If invited to interview, please let us know if we can support you at interview with any reasonable adjustments, such as flexible working, access arrangements or a suitable place to pray.

Your role
We’re looking for a Fundraising Manager to take our individual, community and corporate fundraising to the next level. Building on our existing fundraising and partnerships, you will build and deliver a strategy that maximises income through creative engagement and strong stewardship, ensuring a pipeline of unrestricted income.

The role will be hybrid, with at least 50% of each week to be worked across our two sites in Southampton.

Your key responsibilities will include: 

• Create, deliver and regularly review a fundraising strategy incorporating individual, community and corporate fundraising
• Maintain and build existing community and company partnerships through effective stewardship
• Network and build connections across the city with community groups and companies
• Manage and build No Limits’ individual supporter base, strengthening the supporter journey
• Attend relevant community events to raise awareness and attract donations
• Develop new ideas, campaigns and fundraising activities 
• Work closely with communications colleagues to create and promote fundraising campaigns, increase funds raised through social media and ensure website content is fundraising-focused.
• Review, recommend and manage appropriate CRM software to ensure effective stewardship 
• Support with Trusts and Foundations grant applications and tenders when needed.
• Monitor performance, impact and trends and adapt approaches to maximise income and engagement

Please see the job description on our website for more information.

We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.

We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.

As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth. 

You'll have the essentials of:

• Demonstrable experience in a fundraising role, with a track record of delivering results
• Experience developing and implementing successful fundraising strategies or plans
• Proven ability to meet and exceed income targets
• Experience designing and managing effective supporter journeys
• A track record of building and nurturing successful fundraising partnerships
• Creativity and innovation, with the ability to generate fresh ideas to attract and engage donors
• Strong interpersonal skills, with the ability to build positive relationships with internal teams and external stakeholders
• A collaborative approach, thriving in a busy, team-focused environment
• Self-motivated, with the ability to work independently using initiative
• Flexible and adaptable, able to respond to changing priorities
• Strong team player with a proactive and positive attitude
• A genuine commitment to No Limits’ values and mission
• A strong understanding of, and commitment to, equality, diversity, and inclusion
• Willingness to actively engage in ongoing learning and professional development
• Flexibility to work outside standard hours when required to meet organisational needs

Interested..? We'd love to hear from you! 

To apply, please complete an application form from our website and upload using the portal, before the closing date of 9am, Monday 29th June 2026, with an Interview date of either Thursday 9th or Friday 10th July 2026 . 

Being a Disability Confident Employer means we are committed to removing barriers in recruitment and employment. If you require an application form in an alternative format or need any support or adjustments during the recruitment process, please contact us. As we work with vulnerable children and young people, and follow safer recruitment guidelines, we're unable to accept CVs.

In the ‘Your Supporting Statement’ section of the application form, please include how your knowledge, skills and experience meet the ‘About you – knowledge, skills and experience’ section of the role description: link to job description. 

To apply, and for further information, please visit the No Limits Website.

Contract Type: Maternity Cover 12 months

Location: London (Flexible working with a minimum of 2 days in the office)

Interviews: Monday 13th July 2026

Help Grow our Individual Giving Programme to Support Young People

Every day at The King's Trust, we help young people build the confidence and skills they need to succeed. Behind every life-changing opportunity is a supporter who believes in their potential.

We're looking for an experienced and creative fundraiser to help grow and run the daily management of our Individual Giving programme, inspiring more people to support our work and become loyal, long-term champions of young people across the UK. The Individual Giving Manager is a maternity cover role for one year, starting September 2026.

You'll lead the development and delivery of engaging fundraising appeals across digital and offline channels, creating exceptional supporter experiences that encourage one-off donors to become regular givers. Working closely with colleagues across Fundraising and Brand and Marketing, you'll use data insight, creativity and organisational skills to build meaningful supporter journeys and maximise engagement.

You'll manage campaigns from concept through to evaluation, monitor performance against targets and budgets, and ensure all activity meets fundraising and compliance standards. You'll also support the development of our Individual Giving and Legacies Executive and contribute to a collaborative, inclusive team culture.

What you'll bring

• Experience of delivering successful individual giving or direct marketing appeals.
• Strong project management skills, with the ability to manage multiple priorities and stakeholders.
• Confidence using data and insight to drive performance and improve supporter engagement.
• Excellent written and verbal communication skills, with a flair for inspiring action.
• Knowledge of fundraising compliance and supporter stewardship and journeys best practice.
• A passion for helping young people and communicating the impact of our work.

If you're excited by the opportunity to combine creativity, data and purpose to grow supporter engagement and income, we'd love to hear from you.

Join us and help more young people build brighter futures.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Individual Giving Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Individual Giving Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

The Volunteer Manager plays a critical role in advancing the mission of Sussex Emmaus by building and maintaining a strong volunteer program. This position is responsible for recruiting, training, and supporting volunteers to ensure they have a meaningful and impactful experience while contributing to our goals.

This Volunteer Manager role focuses on recruiting, training, and supporting volunteers to ensure effective program delivery and strong community engagement. Key responsibilities of the Volunteer Manager include developing outreach strategies and partnerships to attract diverse volunteers, coordinating interviews and background checks, and providing orientation and ongoing training.
The role also involves matching volunteers to suitable roles, managing schedules, monitoring performance, and fostering a positive, inclusive volunteer culture through recognition initiatives. Additionally, it requires maintaining accurate volunteer records, reporting on impact to stakeholders, and collaborating closely with managers while representing the organisation at community events.

Sussex Emmaus is also a vibrant part of the local area. Our Portslade second-hand superstore offers affordable furniture, household items, clothing, books, toys and more. By giving new life to pre-loved items, we reduce waste and promote reuse, helping the environment while supporting people on their journey out of homelessness.

Across our site, we also run a café, the Outfit vintage clothing shop, The Greenhouse, a bedroom store, a vintage emporium and an upcycling workshop. In addition, we have an Outfit vintage shop on London Road in Brighton.

Please see the job pack for more details.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll  also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a good understanding of health and safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of a supported housing service and report maintenance issues appropriately. You will have experience supporting individuals with mental health needs, alongside a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy, and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also demonstrate a solid understanding of safeguarding and the ability to respond to concerns appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This fantastic charity works with people from all backgrounds to support communities, strengthen families, and advocate for positive change. For well over a century, it has been making a meaningful difference in the lives of people around the world through a community-led approach to tackling poverty, injustice, and violence. What began as a simple idea has grown into a global network of members and supporters, creating lasting impact across many countries.

The Fundraising team is at the heart of powering this fantastic charity’s work across the globe. From supporting local fundraising initiatives across Britain and Ireland to helping drive income for life-changing international programmes, the team plays a key role in turning generosity into impact.

Working closely with colleagues across membership and communications, the team is always looking for fresh ways to connect with new audiences, inspire supporters, and grow a vibrant community of people who want to make a difference. As the organisation enters an exciting new chapter, there’s a real opportunity to build momentum, spark new ideas, and help expand the reach of a charity that continues to change lives around the world.

What you’ll be doing:

- Lead and deliver innovative multi-channel fundraising campaigns that grow income, engage new audiences, and maximise support across individual giving, community fundraising, legacy, and in-memory programmes.

- Champion a test-and-learn approach, using data, insight, and supporter feedback to enhance the supporter experience, strengthen engagement, and drive long-term value.

- Oversee the creation of compelling fundraising appeals, campaigns, and impact-led communications, working collaboratively with internal teams and external partners.

- Develop and deliver integrated supporter and membership journeys that boost acquisition, retention, conversion, and regular giving.

- Lead, support, and develop fundraising team members while ensuring excellent supporter care and smooth operational processes that create a positive supporter experience.

- Use Microsoft Dynamics and performance reporting to inform decision-making, identify opportunities, and support sustainable fundraising growth.

About you:

- Proven experience developing and delivering successful fundraising strategies, managing multi-product programmes, and overseeing budgets to achieve sustainable income growth.

- Extensive expertise in individual giving, supporter acquisition, and multi-channel fundraising, with a strong track record of creating engaging supporter journeys and growing fundraising performance across digital and traditional channels.

- Experience developing legacy, in-memory, and community fundraising programmes, supported by excellent supporter stewardship and relationship-building skills.

- Strong analytical and technical capability, including the use of CRM systems such as Microsoft Dynamics to deliver targeted campaigns, supporter segmentation, performance reporting, and data-driven decision-making.

- Good understanding of the opportunities and challenges of fundraising within complex organisations, including membership-based or geographically dispersed structures, with experience in the charity sector highly desirable.

- Up-to-date knowledge of fundraising regulation, compliance, and best practice, combined with proven people management skills and the ability to motivate, develop, and support high-performing teams.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care. 

This is a part-time role, however these is the opportunity for it to be full-time up to end of March 2027. We can discuss this more at the interview stage. The role is due to start early September.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.

You will be someone:

· Who works in a person-centred way.

· Is enthusiastic, empathetic and detail conscious

· Communicates well by phone and in person

· Has an understanding of social care particularly in relation to young carers

· Has experience of working with clients who have support needs

· Has experience of producing reports for monitoring and evaluation

· Is numerate and has knowledge of budgeting

· Is able to gather and assess information efficiently and think creatively to come up with solutions

· Has good communication skills including spoken, written and presentational

· Has a willingness to embrace our organisational values

Main Duties include:

· To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice

· To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme

· To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs

· To support with the planning and participate in the delivery of young carers group activities and events

· To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers

· To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes

· To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

· You might be working for or volunteering in a similar charity

· You may be working in social care for a local authority or district council

· You may have the skills we need from some other combination of work and volunteering

· Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you!

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

· 28 days annual leave plus bank holidays per year (pro rata)

· Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)

· Workplace Pension Scheme with Peoples Pension

· Flexible working/option of working from home (subject to CEO approval)

· Equipment and support to be set up to work from home

· Paid time off for medical appointments

· Employee Assistance Programme (EAP)

· Training and personal development opportunities

· Staff away days and socials

· Access to shared resources and training opportunities

· Supportive and friendly working environment

To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom. 

We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest. 

Closing date: Sunday 28th June 2026

Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open

Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

Peer Support Officer

Hours: Full-time 34.5 hours per week over 5 days

Location: Hybrid working (a minimum of 40% working in the office in Leeds)

Salary: £30,812.94 - £34,011.72

Contract: Fixed Term for 12 months (with possibility of extension)

DBS: An enhanced check will be required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. 

​​As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.

​We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.

​If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!

​​

About the Role

Join our Peer Support team and help bring people together through shared lived experience, connection, and understanding. We are dedicated to providing supportive, high-quality, and person-centred services that empower people to live well with epilepsy.

​Through our 1:1 peer support service, Talk and Support groups and online events, we create safe and welcoming spaces where people living with epilepsy can connect, share experiences, and access meaningful support.

​If you are passionate about making a positive impact, enjoy supporting others, and can build meaningful connections in a remote environment while communicating with empathy and professionalism, we’d love to hear from you. We have an exciting opportunity for you to join our team as a Peer Support Officer.

​At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

Your Role

As a Peer Support Officer, you will play a key role within our Services team, helping to deliver compassionate, high-quality peer support for people living with epilepsy across the UK.

​In this varied and rewarding role, you will:​

• Empower volunteers – providing remote support and supervision to a dedicated team of volunteers and Independent Group Leaders, ensuring they feel confident, valued, and equipped in their roles.
• Facilitate support sessions – Support the delivery of virtual groups and online events. Creating safe, welcoming, and nurturing environments where people can share experiences and engage in meaningful discussions.
• Support growth and development – contribute to the development of our peer support services and help expand the reach and impact of our services.
• Deliver meaningful support – work directly with service users to ensure everyone accessing our services feels heard, connected, and supported throughout their journey with epilepsy.

​This is an exciting opportunity for someone who is passionate about community support, volunteer engagement, and making a positive difference in people’s lives.

​

What You Bring

This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service delivery. We are looking for someone who is:

• A proactive problem solver with strong organisational and decision-making skills
• Passionate about supporting and working collaboratively with volunteers
• An excellent communicator with strong interpersonal skills
• A flexible and supportive team player, willing to work regular evenings as part of the role
• Able to demonstrate genuine care for others and a strong commitment to delivering high-quality support services

​​We are looking for someone who has:

• Experience of working with and supporting volunteers , ideally in a remote setting
• The ability to facilitate online peer support groups and events confidently and effectively
• Excellent interpersonal skills, with the ability to engage and work positively with people from a wide range of backgrounds
• The ability to adapt, prioritise, and thrive in a busy working environment
• A professional and reliable approach to work, demonstrating honesty, conscientiousness, and self-motivation
• A hardworking, caring, and driven attitude, with a genuine commitment to supporting others

Interested?

If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.

​​

Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.

We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.

Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.

We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.

Closing Date: Monday 22nd June 2026 @ 9am

Informal Chat: Week commencing 29th June 2026

Interviews: 6th & 7th July 2026

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview.

The recruitment process will include a panel interview and a presentation task.

Hybrid (with travel to London as required)

Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives.

�� About Us

At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.

We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.

�� The Role

As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury.

Key responsibilities include:

• Driving the acquisition of new supporters and maximising lifetime value
• Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio)
• Growing regular giving, cash donations and gaming income streams
• Reactivating lapsed supporters and improving conversion journeys
• Creating compelling onboarding and supporter experiences
• Supporting retention activity including appeals and newsletters

You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation.

✅ What We’re Looking For

• Proven experience in individual giving, fundraising or direct marketing
• Strong track record of delivering successful acquisition campaigns
• Creative, strategic thinker with a results-driven mindset
• Confident managing multiple campaigns and channels
• Passion for supporter experience and long-term relationship building

�� What You’ll Get in Return

We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:

• �� Recognition & Reward – including vouchers up to £50
• �� Excellent training and development opportunities
• �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
• �� Pension scheme
• ❤️ Death in service scheme
• �� Employee Assistance Programme

�� Why Join Shaftesbury?

Because every interaction, every connection, every opportunity—we create adds up.

From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.

��️ Our Commitment

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Legacy Manager - Part Time- 3 days a week

Role Overview
The Talent Set are delighted to partner with a leading charity based in Kent on a fantastic Legacy Manager role. The successful candidate will oversee legacy activities, improve stewardship strategies, and strengthen internal relationships and engagement with legacies. This pivotal role supports meaningful legacy giving, contributing to a substantial income stream.

Key Responsibilities

• Manage and develop legacy fundraising activities,
• Maintain and nurture relationships with supporters, supporters’ care teams, legal contacts, and external solicitors.
• Improve stewardship, engagement, and communication to enhance relationships with pledgers
• Collaborate closely with internal teams such as supporter care and finance, as well as external partners, to optimise legacy journey understanding.
• Monitor and report on legacy income
• Assist in ongoing projects to identify and develop new initiatives for increased legacy engagement and outreach.
• Manage governance and legal considerations related to legacy administration and compliance.
• Participate in campaign planning and contribute ideas for future legacy support strategies.

Person Specification

• Proven experience in legacy fundraising within the charity sector.
• Strong understanding of legacy administration.
• Excellent relationship-building skills with supporters, legal professionals, and internal teams.
• Analytical mindset with the ability to interpret data and improve supporter journeys.
• Collaborative approach, comfortable working across teams and external partners.
• Ability to manage multiple priorities with a flexible, solution-focused attitude.
• Strong organisational and communication skills, with a keen eye for detail.

What’s on Offer
Salary: £39,266 FTE

1 day a week on site

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.

The Case Manager will strive to work one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, the Case Manager will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside close-knit multiagency working to implement actions.

Throughout all intervention the Drive Case Manager will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.

The Case Manager will be responsible for delivering outcomes, working typically for up to 12 months to achieve behaviour change with each Service User.

About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.

Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. 

You will have experience in working with clients on issues of domestic abuse, providing one-to-one and group support and advice, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client.  You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. 

You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. 

Flexible and willing to work evenings, you can travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. 

Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives. 

We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

Please note: We are running an active interviewing process for these roles. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in.

This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early. If you’re interested, we encourage you to apply as soon as possible so you can be considered in the first round of interviews

This post is subject to an enhanced DBS check

EIA is seeking to recruit an Outreach and Communications Officer to strengthen the visibility, influence and coordination of its climate campaign.

The role sits at the intersection of communications, public affairs and stakeholder engagement. The postholder will focus on translating and amplifying EIA’s policy and advocacy work through media, stakeholder engagement and external positioning. An important aspect of the role will be to support engagement and coordination with EIA partners, to build the movement and amplify their efforts.

The postholder will not be responsible for developing detailed policy positions or leading policy campaigns but will work closely with the campaigns team to ensure EIA’s analysis and priorities are effectively communicated and reach key audiences.

Key areas of responsibility

Media and strategic communications

· Support the development and delivery of communications strategies aligned with campaign priorities

· Build and maintain relationships with journalists, editors and key media outlets

· Identify strategic opportunities for media engagement and external visibility, particularly around key policy moments

· Shape narratives, draft and place op-eds, comment pieces and reactive media lines

· Translate campaign priorities and technical analysis into clear, compelling messaging for media, policymakers and external stakeholders

· Contribute to campaign strategy by advising on outreach, positioning and narrative development.

Stakeholder engagement

· Support the development and maintenance of relationships with policymakers, including Members of the European Parliament (MEPs), Members of the British Parliament, European Union institutions and other relevant stakeholders

· Support campaigners in planning and delivering stakeholder engagement, including preparing messaging and coordinating meetings

· Support the organisation of events, including identifying and securing speakers and managing outreach and invitations

· Attend key international meetings and fora (e.g. COP, Montreal Protocol) to identify strategic developments and key messages, and produce timely communications outputs, including media lines, briefings and stakeholder updates.

Coalition and network coordination

· Support engagement with subgrantees, including onboarding, facilitating their integration into relevant coalitions and ensuring alignment with EIA’s communications and outreach objectives

· Act as a point of contact for subgrantees on coordination and communications

· Support coordination across partners and stakeholders during key moments, ensuring alignment on messaging and effective external engagement.

Person Specification

Essential

· Demonstrated experience in communications, public affairs, campaigning or media work within NGOs, civil society or advocacy organisations

· Proven experience engaging with journalists and securing media coverage

· Understanding of global and EU climate change policy and/or environmental governance

· Ability to analyse political and policy contexts and translate them into clear, strategic messaging

· Excellent written and verbal communication skills, with the ability to produce high-quality content for different audiences

· Strong organisational skills and ability to manage multiple priorities

· Professionalism and ability to work collaboratively within a team

· Fluency in English, with knowledge of additional languages an advantage

· Ability to travel at short notice

The Talent Set are delighted to partner with a prominent health charity on a fantastic Senior Direct Marketing Manager role. This position offers an exciting opportunity to lead impactful campaigns that engage supporters and drive meaningful change within the community.

Role Overview
The successful candidate will oversee the planning and execution of strategic direct marketing campaigns, ensuring alignment with organisational goals. They will manage campaign development from inception to analysis, fostering supporter engagement and maximising fundraising outcomes. This is a 12 month fixed term contract.

Key Responsibilities

• Develop and implement innovative direct marketing strategies to increase supporter acquisition and retention.
• Manage multi-channel campaigns across direct mail, email, and digital platforms, ensuring messages resonate with target audiences.
• Analyse campaign performance, providing insights to optimise future initiatives and improve ROI.
• Collaborate with internal teams and external partners to coordinate campaign activities and messaging.
• Monitor project timelines and budgets, ensuring timely delivery and cost efficiency.
• Use data and analytics tools to segment audiences and personalise communications effectively.
• Support the development of supporter journeys that enhance engagement and long-term loyalty.

Person Specification

• Proven experience in direct marketing, preferably within charity or health sectors.
• Strong understanding of multi-channel campaign management and donor segmentation.
• Analytical mindset with ability to interpret data and adjust strategies accordingly.
• Excellent communication and interpersonal skills, capable of working collaboratively with diverse teams.
• Organisational skills with attention to detail in planning and executing projects.
• Creative problem-solver with a passion for social impact initiatives.

What’s on Offer
Salary: £54,000 for this 12 month fixed term contract. This role is hybrid, with 2-4 days a month in the London office.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.