Supporter experience officer jobs

We’re currently looking to welcome a new Communications and Campaigns Officer to join our team at the Society of Authors (SoA) which is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

Role overview

To support and deliver the internal and external communications and campaigns with the goal of enhancing the SoA’s profile, engage stakeholders, and promote key initiatives. The successful candidate will have at least two years’ experience in content creation, media and policy monitoring, digital marketing, and multimedia communications across a range of channels, including newsletters and social media. Objectives • Help to ensure consistent, high-quality communications and campaigns across all channels. • Provide support for brand visibility and audience engagement through digital marketing. • Provide support for delivering content via The Author magazine and outgoing mailers. • Support organisational campaigns, events, and key initiatives. • Monitor media coverage and policy developments, and evaluates website and communications performance. 

Key responsibilities

• Media monitoring and reporting: monitor media for relevant coverage and compile regular media reports and summaries, maintaining media contact lists and databases.

• The Author magazine and mailers: liaise with The Author magazine production team, contributors and internal departments, support with the production schedules and deadlines. Oversee the administration and invoicing for The Author advertising and subscribers. Support with distribution and performance tracking (e.g. open rates, click through rates). Provide support for development of membership mailouts including proofing. 

• Digital marketing and social media: contribute to the development of digital marketing campaigns across platforms – create and schedule engaging content, monitor engagement metrics and optimise content performance.

• Design and visual communication: produce basic graphics for digital and print (e.g. social posts, newsletters, flyers, banners). Support with the layout and visual design of newsletters and publications. Work with approved templates and design tools (e.g. Canva, Adobe suite basics).

• Video and multimedia production: create and edit short-form video content for social media, newsletters, and website. Support with the filming of events, interviews, or promotional material for SoA events and campaigns. Add captions, branding, and basic effects to videos.

• Event promotion: support the Events and Engagement team with the communications and digital marketing plans for events, supporting with the creation of promotional materials (digital and print), proof events copy, ensure visibility of promotion on our website.

• Website: contribute to the content management of the SoA and Human Authored websites, updating content and posts as needed. 

Role specification

Essential skills and competencies

• Two years’ experience creating engaging digital content for different audiences

• Good graphic design skills

• Strong written and verbal communication skills

• Social media management and content planning experience

• Media monitoring and reporting experience

• Familiarity with email marketing platforms (e.g. Mailchimp, Campaign Monitor or similar)

• Experience with social media platforms (e.g. TikTok, Instagram, LinkedIn)

• Experience with design tools (e.g. Canva, Adobe InDesign/Photoshop basics)

• Video filming and editing skills (e.g. Premiere Pro, CapCut, or similar)

• Use of scheduling and analytics tools (e.g. Hootsuite, Buffer, Google Analytics)

Desirable skills

• Experience working for a membership/not-for-profit organisation

• Experience managing publications or organisational magazines

• Understanding of branding and communications strategy

• Photography skills

• Knowledge of Search Engine Optimisation and digital content optimisation

• Experience with audience segmentation and database systems 

What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing.

We are a London Living Wage and a Disability Confident – Committed employer.

Benefits include:

• Competitive salary

• Cycle-to-work scheme.

• Death-in-service benefit (8 x salary)

• Employee assistance programme

• Flexible, hybrid working practices.

• Family-friendly, disability-confident inclusive culture

• Generous annual leave, including all bank holidays.

• Salary exchange pension scheme

• Interest-free annual travel card loan

• *Office closure over Christmas

• Private healthcare

*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.

Flexible Working

As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.

Inclusion

Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our 3 organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds.

At Sovereign Network Group (SNG), we're passionate about creating supportive and thriving communities.

We're looking for a Former Customer Accounts Officer to join our Customer Accounts team based from our Greenham office, working hybrid 2 days per week in the office and from home. You may also be required to attend other offices.

This is an excellent opportunity for someone with experience in income recovery, customer accounts, debt management, housing, or financial administration who enjoys delivering outstanding customer service and working in a values-led organisation.

The role

As a Former Customer Accounts Officer, you'll be responsible for the proactive management of former customer accounts, delivering a customer-focused service that recovers debt, returns credits, and identifies opportunities for support where customers may need additional assistance.

Working closely with colleagues across Customer Accounts and local housing teams, you'll help ensure customers are treated fairly while supporting the effective management of former tenant debt.

What you'll be doing

• Managing former customer accounts and outstanding balances.
• Agreeing affordable repayment plans with customers.
• Recovering debts in a professional and timely way.
• Maintaining accurate customer records and account information.
• Working with housing colleagues to identify and manage accounts when tenancies end.
• Tracing former customers where required.
• Supporting debt write-off processes in line with policy.
• Liaising with external debt collection agencies and managing account queries and disputes.
• Ensuring invoices and recovery documents are accurate and issued on time.

What we're looking for

• Experience in customer accounts, debt recovery, income collection, housing, or a similar customer-focused role.
• Strong customer service and communication skills.
• Confidence in negotiating repayment arrangements.
• Knowledge of welfare benefits and housing-related support.
• Good attention to detail and accurate record-keeping skills.
• Strong organisational skills with the ability to manage a varied workload.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as an Impact and Insights Officer, at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where your insights will shape real change. As Impact and Insights Officer, you’ll:

• Play a key role in evaluation and insight projects that strengthen Young Enterprise’s evidence base and inform strategy.
• Turn data into stories that amplify young people’s voices and drive impact.
• Coordinate and align data across 15+ programmes, ensuring quality and consistency.
• Stay ahead of trends in education and youth research, bringing fresh ideas and innovation.
• Work collaboratively across teams and with external partners to share insights and champion best practice.

This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.

You’ll love this job if you are…

• passionate about making a difference: Using evidence to unlock opportunities for young people.
• detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean.
• a natural problem-solver: Finding creative ways to collect, interpret, and communicate data.
• a clear communicator: Turning complex findings into compelling stories that inspire action.
• curious and evidence-driven: Supporting research and evaluation projects that deepen our understanding of impact and inform decision-making.
• enthusiastic about data and AI: Exploring the potential of technology to improve data analysis.
• collaborative and proactive: Working across teams and engaging external networks to make big ideas happen.

Key Responsibilities

• Collating and monitoring data, including database oversight and data cleaning, to strengthen Young Enterprise’s evidence base.
• Monitor, clean and validate data across multiple programmes, ensuring high standards of data quality and completeness.
• Set up and manage surveys, filtering and analysing large volumes of quantitative and qualitative data.
• Synthesize and communicate insights clearly through briefings and presentations, to meet diverse internal needs.
• Contribute to research and evaluation projects, applying appropriate research methods to generate robust evidence and actionable insight.
• Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
• Explore the use of applications and software, including AI, that can enhance Young Enterprise’s data analysis and insight.
• Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks and exploring external collaboration opportunities.
• Support external reporting and dissemination, ensuring that funder monitoring and evaluation requirements are met and impact is shared effectively.
• Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 days per month.

How to Apply

Please send your CV and a one-page cover letter telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 2 September 2026. Please note that applications without a cover letter will not be considered.

First-round interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed on 7 September 2026. Second-round interviews will be held via Teams, on 11 September 2026.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Fantastic opportunity for a Fundraising and Grants Manager 

Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.

AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management.  With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse.  Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.

This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.

In return for joining us, we will offer you:

• 25 days annual leave per annum, plus bank holidays
• Excellent development and training opportunities
• Pension Scheme
• Healthcare Scheme
• Employee Assist Scheme

Application closing date: 11th September 2026 5pm 

We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.

To apply please submit a supporting statement along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.  Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.

We are not currently able to accept applications if you do not hold permission to work in the UK.

Registered charity no: 1185078

Policy Officer

Salary: £43,099 plus excellent benefits

Contract type: Permanent, full time

Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.

About the Health Foundation

Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.

The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.

Our values

We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI strategy.

About the role

There are 2 Policy Officer roles in the Health and Care Policy team available. The team focuses on shaping the future of the health and social care system in the UK to ensure the best care for all, by supporting more evidence-informed policy and decision-making. One officer will work across a range of thematic areas, and one will focus initially on technology and AI, with the opportunity to work across other areas further down the line. The Policy Officer will work on a mix of short and longer-term projects, including supporting in-house policy analysis and research, as well as helping to scope and develop ideas for externally commissioned research. This will involve a range of different approaches, including synthesising qualitative and quantitative research evidence; analysing policy documents and grey literature; qualitative methods such as key informant interviews and thematic analysis; and other approaches involved in policy-focused research. The Policy Officer will help write and contribute to external publications, including briefings, blogs, and longer Health Foundation reports. They will also support the team to bring together policymakers and others in events, meetings, workshops, and other activities to inform and influence thinking and decisions. Key responsibilities include:

• Assisting with a range of high-profile policy projects, including project planning and development, and helping with analysis, writing and publication.
• Contributing to literature reviews and rapid scans of data and evidence; producing summaries of the main findings and implications for policy.
• Supporting policy research, working with internal and external partners and assisting with written outputs.
• Assisting with communicating the findings of our work to a range of audiences, including policymakers, academics and the media.
• Building and maintaining relationships with external stakeholders relevant to our policy portfolio.
• Supporting the design and delivery of workshops or other events with policymakers and other relevant stakeholders – for example, helping to design a session to communicate and discuss the findings from a research report.

How to apply

Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.

You can find the job description for this role here. If you would like to apply, please submit your CV, and a supporting statement that answers the following application questions:

• We are hiring for two Policy Officer roles, one initially focussing on technology and AI and the other working in a more generalist role across projects on the NHS and social care in the Health and Care Policy team. Do you have a preference or would you like to be considered for both roles?
• Why are you well suited to this role and why do you want to work at the Health Foundation? (Max 400 words)
• What skills and experience do you have in policy research? As part of your answer, please describe an example of a piece of research or analysis you have led or contributed to. (Max 400 words)
• Describe your experience of communicating the findings of a piece of work to an external audience. How did you approach it and what did you learn? (Max 400 words)

Our commitment to equality, inclusion and diversity

We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.

Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.

Closing date: 23rd August 2026

Interview date: week commencing 31 August 2026

Reducing the Risk is an Oxfordshire-based charity with a growing regional and national reputation for delivering high-quality, victim-centred domestic abuse services. Established in 2007, we empower communities, train multi-agency professionals, and provide critical Independent Domestic Violence Advisor (IDVA) services to ensure the safety and wellbeing of adults and children at risk.

We are now looking for an exceptional, values-driven leader to build on these strong foundations and guide us through our next exciting phase of growth and innovation.

The Role

As our next Chief Executive Officer, you will work closely with an ambitious Board of Trustees to shape and deliver the charity’s strategic plan. Inheriting a highly skilled, dedicated team of practitioners and a network of over 1,800 Domestic Abuse Champions, you will balance compassionate strategic vision with sound operational and financial leadership.

Key Responsibilities

• Strategic Leadership: Develop and execute the charity's strategic plan, driving innovation and service development across our local and national footprint.

• Income & Sustainability: Diversify income streams beyond traditional grants, growing our accredited training and consultancy services into sustainable earned revenue.

• Partnership & Influence: Act as the principal public voice for the charity, building high-impact relationships with statutory, corporate, and voluntary sector partners.

• People & Culture: Foster an inclusive, high-performing, and trauma-informed workplace culture that prioritises staff wellbeing.

• Governance & Compliance: Oversee robust risk management, safeguarding frameworks, and regulatory compliance alongside the Board.

Who We Are Looking For

You are a credible, resilient senior leader with a proven track record in the charity, public, or social impact sectors. While a background in the domestic abuse sector is highly valued, what matters most is your ability to navigate complex funding environments, secure multi-source income, and champion victim-centred practices. You are a collaborative relationship-builder who combines commercial awareness with genuine empathy and integrity.

How to Apply

To apply, please submit your up-to-date CV alongside a covering letter explaining how your experience meets the job description and person specification.

• Application Deadline: Midday, 14th August

• Shortlisting: 19th August

• Interviews: 26th August (In-person at our Oxford office)

About the Sheldrick Wildlife Trust

For over 50 years, the Sheldrick Wildlife Trust has been at the forefront of wildlife conservation in Kenya. Founded on the extraordinary work of Dame Daphne Sheldrick, we are best known for our orphaned elephant rescue and rehabilitation programme – the most successful of its kind in the world. Our work has grown to encompass anti-poaching, habitat protection, community conservation and long-term field programmes across East Africa.

We have a global community of passionate supporters, a powerful brand, and a cause that genuinely moves people. Our UK charity facilitates the global elephant adoption programme, leads on UK fundraising, and connects supporters everywhere with the animals and landscapes they love.

The Opportunity

This is a new and significant appointment for SWT UK. We are looking for a Director of Development to develop and lead our UK fundraising strategy – taking ownership of income generation across all streams, donor communications and supporter stewardship, and managing a team of three talented fundraising professionals.

Our individual supporter base is large globally – growing in UK – loyal and deeply engaged: many give through our elephant adoption programme, which connects them directly with named animals in our care. We are now ready to build on this engaged supporter base and develop it into a structured individual giving programme – with mid-level giving pathways, major donor cultivation, systematic stewardship and deeper philanthropic relationships. That is the central challenge and opportunity of this role.

We also have active corporate and trust relationships, a legacy programme in development, and real potential to grow income from European and international funders. The Director of Development will take ownership of all of this – hands on and strategic in equal measure.

What You Will Do

• Develop and implement a new UK fundraising strategy, establishing clear priorities, income targets and programmes that will drive growth through to 2030 and beyond
• Develop and implement a UK individual giving programme – building on our adoption base to create structured giving journeys, mid-level and major donor cultivation, and meaningful stewardship
• Manage the UK fundraising budget, set and monitor income targets across all streams, and report regularly to the Executive Director on performance and ROI
• Take day-to-day ownership of corporate and trust relationships, writing reports, proposals and partner communications
• Build a major donor programme from the ground up, identifying and cultivating high-value individual prospects
• Develop legacy marketing activity, working alongside our existing legacy administrator and Freewill partnership
• Manage and inspire a team of three: Communications and Fundraising Manager, Retail Manager and Supporter Care Officer, and Fundraising Support Officer
• Oversee the donor database (Donorfy), ensuring data quality and insight-driven decision making
• Explore opportunities to grow income from European and international donors
• Contribute to the global income picture, including through improved donor stewardship and deeper supporter engagement
• Support the growth of SWT's profile and visibility in the UK through press opportunities, social media, and other channels.

About You

We are looking for a fundraiser who loves the craft – someone who is energised by building relationships, writing a compelling proposal, developing a giving programme from scratch, and ensuring every supporter feels genuinely valued. This is a hands-on role as much as a leadership one, and the right person will be comfortable doing both.

• Proven track record in fundraising, with demonstrable success securing income from individuals, trusts or corporates – including five-figure gifts and above
• Experience developing individual giving programmes, including mid-level or major donor cultivation
• A hands-on practitioner – comfortable writing proposals, reports and donor communications yourself
• Experience managing a small fundraising team with warmth, clarity and accountability
• Strong relationship management and stewardship skills
• Experience working with a donor CRM and using data to inform fundraising decisions
• Comfortable in a building role – excited by developing programmes that don't yet exist
• Experience managing fundraising budgets and producing income forecasts and performance reports.
• Genuine passion for wildlife conservation – this role is for someone who cares about the cause
• Committed to in-person working – we believe day-to-day presence and collaboration produces better outcomes for our donors and our team, and ask for a minimum of three days per week at our Billingshurst office

Why Join Us

• A mission that genuinely matters – 50 years of life-changing conservation work and a cause that moves people around the world
• A large, loyal and warm supporter base with significant untapped potential
• Real scope to build something – this is a new role with genuine influence from day one
• A small, close-knit team with shared purpose and a genuine commitment to each other's wellbeing
• Direct line to the Executive Director and member of senior leadership team
• 25 days annual leave plus bank holidays (33 days total)
• Salary exchange pension with 5% employer contribution
• Salary of £55,000 – £60,000 depending on experience

How to Apply

Please submit your CV and a covering letter of no more than two pages – telling us why you are interested in this role and how your experience meets the person specification – by 16th August 2026.

We will be reviewing applications on a rolling basis and may appoint before the closing date, so early application is encouraged.

All applicants must have the right to work in the United Kingdom. We are unable to sponsor visa applications for this role.

Greater Manchester Rape Crisis is seeking a compassionate and organised Volunteer and Community Development Worker to join our specialist team supporting women affected by rape, sexual violence, child sexual abuse and exploitation.

This is an exciting opportunity to coordinate and develop our volunteer programme, facilitate survivor-focused groups and activities, build community partnerships, and support women on their journey towards recovery, connection and empowerment. You will play a key role within our Women's Sexual Violence Recovery Hub, helping to create safe, inclusive and trauma-informed spaces for women across Greater Manchester.

Why Join Us?

✔ Make a meaningful difference to the lives of women and survivors.
✔ Coordinate and develop a valued volunteer workforce.
✔ Facilitate groups and community activities that promote recovery and wellbeing.
✔ Build partnerships and strengthen community engagement across Greater Manchester.
✔ Be part of a specialist feminist organisation committed to ending violence against women and girls.

About You

You will be:

• Experienced in volunteer coordination, community engagement, group facilitation or a related support role.
• Skilled in building positive relationships and creating inclusive environments.
• Confident working within a trauma-informed and survivor-centred framework.
• Knowledgeable about safeguarding and supporting women with complex needs.
• Passionate about women's rights, equality and ending violence against women and girls.

Benefits

• Flexible working
• Generous annual leave (30 days plus Bank Holidays)
• Pension contributions
• Reasonable travel expenses
• Free on-site parking
• EAP

#volunteercoordinator #communitydevelopment

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.

You will get out into the community offering groups, 121 support and workshops.  You will be a key part of our Information and Guidance team, delivering wellbeing programmes for YES. 

This role is frontline and delivery-focused, supporting the development of inclusive services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff. 

Role overview 

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).

You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.

Key Responsibilities 

• Deliver innovative support across your region to improve health, social, and emotional outcomes for members. 

• Attend specialist clinics to engage with members and professionals. 

• Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities. 

• Support members to access benefits, services, and resources that promote financial stability, health, and independence. 

• Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate. 

• Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction. 

• Recruit and support Shine volunteers. 

• Contribute to regional and national events (face-to-face and virtual) based on member needs and interests. 

• Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training. 

• Promote Shine membership to individuals with relevant conditions. 

• Maintain accurate records using Shine’s CRM (Salesforce database). 

• Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability. 

• Maintain an up-to-date directory of contacts and share relevant information internally. 

• Undertake administrative tasks and other duties as required.

Other Core Requirements of Working for Shine 

• Ability to travel across designated areas. 

• Demonstrate flexibility and willingness to work outside core hours when required. 

• Ability to work from home and manage lone working effectively. 

• Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team. 

• Full Enhanced DBS check, UK Right to Work and satisfactory references required. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programmeand Mental Health First Aiders 

• Support to learn and develop 

We are seeking an enthusiastic individual to join our friendly and committed team at RASASC Guildford as our Community and Events Fundraiser, working with us for 28 hours (4 days) per week.

Position: Community and Events Fundraiser

Hours: 28 hours, 4 days per week (0.8 FTE)

Salary: £28,000-£32,000 FTE (depending on experience)

Location: Based in Guildford with regular travel across Surrey and surrounding areas

Accountable to: CEO

DBS check: Yes (enhanced)

Closing on: Tuesday 1st September 12 noon

About RASASC: RASASC Guildford Limited is a registered charity supporting people of all genders, from the age of 13, from across Surrey, who have experienced the trauma of sexual harm, whether recently or in the past.

We are the largest specialist rape and sexual abuse support organisation in the county and provide a range of free, confidential, specialist services so that survivors can move forward with their lives, untethered by the impact of abuse.

Over the last two years, RASASC has successfully developed its community fundraising, challenge events and individual giving programmes, creating a strong foundation for future growth.

We are now looking for an enthusiastic and motivated fundraiser to help build on this success and develop sustainable unrestricted income that supports our vital services. The successful candidate will also share and support RASASC's commitment to inclusivity and accessibility.

Purpose of the Role: This is an exciting opportunity to join RASASC at a key stage in the development of our fundraising programme. Over the last two years, community fundraising, challenge events and individual giving have grown significantly and demonstrated strong potential for future development.

We are now looking for a passionate, organised and enthusiastic Community Fundraiser to help build on this success. You'll oversee our community fundraising and challenge events programme, building strong relationships with supporters, local partners and community groups to raise vital funds for RASASC.

Working closely with the Fundraising Manager, you will build relationships with supporters, local businesses, community groups and donors, helping to increase unrestricted income and raise awareness of RASASC's work. The role will also support the development of individual giving, including our client donation programme, helping to create sustainable unrestricted income for the charity.

This role would suit someone with fundraising, events, communications or community engagement experience who is looking to move into the next stage of their fundraising career within a supportive team environment. We are looking for someone who enjoys meeting people, building relationships and creating opportunities for others to support our work.

Key Responsibilities:

Community Fundraising, Events & Challenges 

• Support and grow community fundraising income across Surrey and surrounding areas
• Recruit, steward and motivate individuals taking part in fundraising challenges and activities for RASASC
• Act as the main point of contact for community fundraisers and event participants
• Provide supporters with fundraising materials, encouragement and guidance throughout their fundraising journey
• Promote fundraising opportunities and third-party challenge events
• Attend fundraising activities, networking events and community events as a representative of RASASC
• Identify opportunities to develop new community fundraising initiatives and partnerships
• Build relationships with local businesses and organisations
• Support fundraising volunteers where appropriate

Supporter Stewardship & Individual Giving

• Deliver excellent supporter care and stewardship
• Build positive relationships with donors, fundraisers and supporters
• Support the growth of individual giving, including one-off and regular donations
• Promote and help develop RASASC's client donation programme, encouraging those who wish to give back to support the charity's work
• Ensure supporters receive timely thanks, updates and recognition
• Help encourage repeat support and long-term engagement with the charity
• Gather and share supporter stories and fundraising successes

Fundraising Communications

• Support the promotion of fundraising campaigns, challenge events and supporter stories
• Work with the Communications and Engagement Manager to identify opportunities to improve supporter engagement, fundraising communications and digital fundraising activity
• Provide fundraising content and updates to help raise awareness of RASASC and the impact of our work.

Administration

• Maintain accurate supporter records, donations and fundraising activity using Donorfy
• Provide activity and income updates to the Fundraising Manager
• Support monitoring of fundraising performance and supporter engagement
• Ensure fundraising activities comply with organisational policies, GDPR and fundraising regulations.

Person Specification

Essential Experience & Skills

• At least 1-2 years’ experience in fundraising, events, communications, marketing, customer engagement or a similar people focused role
• Excellent written and verbal communication skills
• Strong interpersonal skills, with the ability to build positive relationships with supporters, volunteers, businesses and community groups
• Strong organisational skills and attention to detail
• Ability to manage multiple activities simultaneously and prioritise effectively
• Ability to motivate and engage supporters, volunteers or customers
• Good IT skills, including Microsoft Office
• Experience of using CRMs (databases) to collate data, create impact reports and input and manage donor information
•  Ability to work independently and use initiative
• Commitment to the aims and values of RASASC

Desirable

• Experience of community fundraising or supporter engagement
• Experience of supporting fundraising events or challenge events
• Experience of creating content for social media, newsletters or email communications
• Knowledge of fundraising good practice and donor stewardship
• Experience of working with volunteers.

Personal Qualities

We are looking for someone who is:

• Passionate about the work of RASASC and committed to supporting survivors
• Enthusiastic, positive and motivated, with a genuine desire to make a difference
• Highly organised, able to manage a range of activities and priorities effectively
• A confident relationship-builder who enjoys meeting new people and developing connections
• Creative and proactive, with the ability to identify new fundraising opportunities and engage supporters
• An excellent communicator, both verbally and in writing, with the skills to inspire and engage a wide range of audiences
• Comfortable working independently while contributing positively to a team
• Flexible and adaptable
• Happy to travel across Surrey and surrounding areas to meet supporters, attend events and represent the charity
• Committed to delivering excellent supporter experiences and building long term relationships

Additional Requirements

• The role requires occasional evening and weekend working to attend fundraising events, networking opportunities and supporter activities
• Willingness and ability to travel across Surrey and surrounding areas to meet supporters, attend events and represent the charity

Why Join Us?

Community fundraising and challenge events at RASASC have grown significantly over the last two years, exceeding income targets and creating exciting opportunities for future development.

This is an excellent opportunity for someone who is passionate about making a difference and keen to develop their fundraising career. The successful candidate will gain experience across community fundraising, events and challenges, supporter stewardship and individual giving, while being supported by an experienced Fundraising Manager. As a new role within a growing fundraising programme, there is real opportunity to shape and develop the position, bring fresh ideas, and play a key role in building sustainable income for the future.

The successful candidate will have the opportunity to help shape the next phase of an established fundraising programme, build meaningful relationships with supporters and play a direct role in securing income that enables RASASC to continue supporting survivors across Surrey.

We are proud to be a caring, compassionate and committed team, united by the belief that survivors deserve the very best support. We care deeply about our work and work collaboratively to make a difference every day. We're looking for someone who shares our values, brings energy and enthusiasm to their work, and wants to be part of a team that is supportive, welcoming and passionate about creating positive change.

In return, we can offer you 25 days annual leave (pro rata for part-time hours, eight public holidays (pro rata for part-time hours) contributory pension scheme and reimbursement of travel expenses at 55p per mile.

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact:

Helen Stanley (Fundraising Manager) - contact details on our advert on our website

or Daisy Anderson (Chief Executive Officer) - contact details on our advert on our website

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups

How to Apply:

Please download the application form from our website and email it to Liz Joyce, as per the details on our website

Please note we do not accept CVs.

This recruitment will close by 12 noon Tuesday 1st September 2026. First interviews will be held on Tuesday 8th September or Wednesday 9th September.

The Organisation

Sported is one of the UK's leading sport-for-development charities, supporting more than 5,000 community groups across the UK to use sport and physical activity as a catalyst for positive social change. Through a combination of volunteer expertise, grants, learning and strategic partnerships, Sported helps grassroots organisations become stronger, more sustainable and more impactful.

Having undergone significant growth and transformation in recent years, Sported is entering an exciting new chapter. With a clear strategy, strong foundations and a respected national profile, the organisation is well positioned to increase its reach, influence and impact across communities throughout the UK.

The Role

Reporting to the Board of Trustees, the Chief Executive Officer will lead Sported through its next phase of growth and development. This is an opportunity to build on a strong platform, strengthening financial sustainability, deepening partnerships and increasing the organisation's influence across the sport and social impact sectors.

Key responsibilities include:

• Leading the delivery of Sported's strategy and long-term vision. 
• Strengthening income generation and long-term sustainability.
• Developing high-performing teams, culture and organisational capability.
• Acting as Sported's principal ambassador with key stakeholders, funders and partners.
• Increasing the organisation's profile, reach and influence nationally.
• Ensuring strong governance, operational performance and impact delivery.

This is a rare opportunity to lead a highly respected national charity and help shape the future of grassroots sport and community development across the UK.

The Candidate

We are seeking an ambitious, values-led leader with the credibility, strategic capability and

commercial acumen to guide Sported through its next chapter. Outstanding candidates may

come from a variety of sectors and backgrounds.

You will bring:

•  A successful track record of leading a complex organisation, business unit or function with responsibility for strategy, performance and delivery.
• Experience of organisational growth, transformation or performance improvement.
• A demonstrable ability to secure income, develop partnerships and build sustainable funding streams.
• Strong commercial and financial acumen, balancing mission, impact and sustainability.
• Experience of working with Boards and building effective senior stakeholder relationships.
• A track record of leading and developing high-performing teams through change and growth.
• Excellent communication and ambassadorial skills, with the ability to represent Sported at the highest levels.
• A genuine commitment to Sported's mission and the role sport can play in creating stronger communities.

Previous Chief Executive experience would be welcomed, though it is not essential. Above all,

candidates will bring a genuine passion for sport for development and a strong belief in the

role sport and physical activity can play in tackling inequality, creating opportunity and

strengthening communities.

For further information and details on how to apply, please click to be apply this will redirect you to the application process.

Closing date for applications (CV and covering letter): 9am Thursday 17th September

Acting as the named Data Protection Officer (DPO), the successful candidate will ensure compliance with UK GDPR and related legislation while supporting the safe and effective use of information throughout the Hospice.

Reporting to the Director of Finance and Resources, this role will lead on data protection policies, manage information governance risks, coordinate data in relation to subject access requests and GDPR breaches, oversee the annual Data Security and Protection Toolkit submission, and deliver training and advice to colleagues at all levels.

We are looking for a knowledgeable and proactive professional with significant information governance and data protection experience.

The best candidate will have excellent stakeholder management skills, and the ability to embed a culture of compliance and accountability.

This is an opportunity to make a meaningful impact in an organisation dedicated to providing exceptional care and support across Leicestershire.