Supporter manager jobs

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Office closure between Christmas Day and New Year’s Day
•    Flexible hours and hybrid working
•    Annual leave purchase scheme
•    Enhanced parental leave pay
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website:

Job Location: London (Hybrid)

Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily. 

Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.

About the role:

The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.

The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.

Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.

The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.

The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.

About You: 

You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.

You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.

Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.

You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.

To view the full job description and person specification, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

HOW TO APPLY

To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026. 

Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

All candidates who are short-listed for an interview will be notified via email.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB6

London: £43,250- £48,055, based on full time hours (35 hours per week)

New employees typically start at the beginning of their pay band.

We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.

The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check. 

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences. 

Salary: £45,000 to £50,000 per annum, DOE.

Hours: 37.5 hours per week

Reports to: Programme Director

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: We offer blended working within this role, with 3 days a week on site.

About the role:

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.

We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research and systems change activity through the National Centre for Accessible Transport (NCAT).

We are now recruiting a Transport Solutions Manager to play a leading part in the management of NCAT, which will make up around half of the role, while also contributing to the design and delivery of other high-impact transport solutions activity across the Foundation’s portfolio. This is a pivotal role that combines programme leadership, stakeholder management, governance, and delivery, and is designed to work flexibly across our matrix structure.

The successful candidate will act as a key point of coordination for NCAT, supporting its effective mobilisation, delivery, governance and partner relationships, while also working across other Transport Solutions priorities in line with the expectations of broader internal Transport Solutions Manager roles.

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.

What you will be doing:

• Act as a key point of coordination for NCAT within the Foundation, bringing together cross-functional input across areas such as delivery, innovation, governance, operations, insight and evaluation.
• Lead the ongoing management activity for NCAT, including the development and implementation of systems, processes and governance structures to enable effective delivery.
• Coordinate programme reporting for NCAT, including the preparation of regular updates for senior leadership and governance committees, ensuring accuracy, insight and alignment with organisational goals.
• Monitor progress against plans, budgets and timelines, identifying and resolving risks such as under or overspend, ineligible costs or delivery delays.
• Escalate risks and issues proactively, supporting the development of mitigation strategies to manage impact and maintain programme integrity.
• Support governance structures, including advisory boards or steering groups, ensuring they are effectively convened, briefed and engaged in programme direction.
• Build and maintain strong funder and delivery partner relationships, acting as a key link between the Foundation and external partners to support trust, alignment and shared learning.
• Ensure monitoring, evaluation and learning approaches are embedded, working with internal and external stakeholders to drive continuous improvement and strategic alignment.
• Contribute to knowledge sharing and insight generation, supporting the dissemination of findings, progress and outcomes from NCAT and related work to maximise external impact.
• Lead and/or contribute to other projects, programmes or funding activity across the Transport Solutions portfolio, working flexibly in line with team priorities and the expectations of other internal Transport Solutions Manager roles.
• Collaborate across the Foundation, including with Finance, Legal, Communications, Insight and Evaluation, HR and Data Protection, to ensure high-quality delivery and strong organisational alignment.

Your experience:

Must haves:

• Significant experience in programme or project management roles, ideally within complex or multi-stakeholder environments and as a funder.
• Strong understanding of programme delivery, governance and reporting, with the ability to coordinate multiple workstreams and stakeholders effectively.
• Excellent organisational and record-keeping skills, with the ability to maintain accurate information for monitoring, reporting and decision-making.
• Financial literacy, with experience in analysing budgets, monitoring spend and managing financial risks.
• Experience managing contracts, legal agreements or delivery arrangements with external partners, suppliers or grantees.
• Strong interpersonal and listening skills, with a relationship-first approach that builds trust and enables collaboration across internal teams and external stakeholders.
• Ability to thrive in a fast-paced, agile, matrix-working environment, adapting to shifting priorities and timelines.
• Excellent written and verbal communication skills, including the ability to produce high-quality reports, papers and presentations for senior audiences.

Nice to haves:

• Understanding of managing cross-disciplinary research or systems change activity involving technical, social and user-centred disciplines.
• Experience managing large-scale grants, programmes or partnerships and holding a primary relationship with external delivery partners.
• Track record in delivering or supporting innovation pilots, research programmes, grant programmes or cross-sector partnerships.
• Experience working in or in collaboration with government, industry, academia or the non-profit sector.
• Knowledge of disability and transport issues, including relevant policy, legislation, barriers to access and the social model of disability.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

About the role

This is an exciting opportunity to shape and lead a national service that improves the lives of children and young people living with arthritis, with a strong focus on innovation, inclusion, and amplifying youth voice. The role offers the chance to build strategic partnerships across healthcare and communities, influence service design at key life stages, and drive meaningful change that reduces health inequalities. Working within a collaborative, values-led organisation, you’ll have real scope to grow and evolve our support service.

Key responsibilities include leading the delivery and continuous development of high-quality, safe, and inclusive services across England and Scotland as part of a UK service, managing and coaching staff and volunteers, and driving increased access and impact through strong planning and partnership working.

You will oversee safeguarding, budgets, data and performance frameworks, while embedding systems and processes that strengthen insight and delivery. The role also involves working closely with NHS and third-sector partners, supporting youth engagement and leadership, and ensuring services are shaped by young people and families.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience leading staff and volunteers to deliver inclusive, safe and impactful services for young people and families.
• Track record of developing and evolving services to increase access and impact, including managing change with stakeholders.
• Experience building effective partnerships across health, community and voluntary sectors.
• Experience using service data collection and databases to drive performance, impact, and continuous improvement.
• Understanding of disability and long-term health conditions, with a strong commitment to equity and inclusion.
• Knowledge of children and young people’s rights, and experience ensuring participant and stakeholder voice shapes service development.
• Strong planning and project management skills, with the ability to prioritise and deliver multiple workstreams.
• Confident influencer, able to identify opportunities, build partnerships and drive improvement.

As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Lead the Pensions Board's external voice and media presence, shaping clear, impactful communications on key financial and ethical investment issues. Partnering closely with senior leaders, you'll drive strategic messaging, manage high-profile media relationships, and enhance the organisation's reputation and influence.

Within the Communications directorate, the Financial communications team handles external and press communications for two separate legal entities- the Church Commissioners and the Pensions Board - and works with other parts of the wider organisation to support with communications matters related to Finance.

This senior role within the team is focused on explicitly supporting the Pensions Board.

About the Pensions Board

The Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on the us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.5bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable word. The Pensions Board is globally recognised for its leadership role on Responsible Investment and recently set out five new ethical and responsible investment priorities that will shape its approach over the coming decade. The Pensions Board also supports 2,300 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options, and (from 2026) supports members across their working life with financial wellbeing services.

This advert closes for applications on Thursday 16 July 2026

First round interviews and screening assessments will take place on Thursday 23 July 2026 at Church House, Westminster

Second round interviews will take place on Thursday 11 August 2026 at Church House, Westminster

This role serves as the strategic lead on media, and external communication matters for the Pensions Board, advising and working with senior leaders to propose, develop and execute well thought through proactive and reactive communication strategies to realise delivery of our biggest priorities

It is a hybrid and matrix role. The role holder will work within the NCIs' multi-disciplinary national Communications team ensuring the Board's external communications response is resilient, best practice and well-planned while also taking a steer on initiatives and the handling of key topics from leaders within the Pensions Board. Being able to influence and engage with senior leaders from multiple expert disciplines will be absolutely essential.

Your day-to-day reporting line for key work objectives is to the Director of Strategy & Engagement in the Pensions Board. Professional development and formal line management will be undertaken by the Head of Financial Communications in the NCI's Comms team.

MAIN DUTIES AND RESPONSIBILITIES

Collaboration
* Be the primary 'lead' press contact for key stakeholders at the Pensions Board, with a particular focus on ethical and Responsible Investment.
* Lead the development of external media plans to support delivery of the Board's objectives, aligning these with customer communications and stakeholder plans being formed within the Board, working closely with the Customer Communications Manager and Engagement colleagues in Housing and Pensions
* Work as part of the Financial Communications team to manage the relationship with the Ethical Investment Advisory Group,
* Proactively initiate, build and manage complex relationships with key financial and specialist journalists who cover the work of the Pensions Board, strengthening the Board's media presence.
* Work with the digital communications team to initiate social media content for the Pensions Board, including establishing and managing the Board's LinkedIn presence.

Communications planning/proactive comms
* Initiate and sustain effective external communications planning on a monthly and annual basis. This includes setting clear objectives to enhance effectiveness, close gaps and prioritising 'media' requests across Pensions Board teams.
* Be responsible for the development and delivery of key KPIs assessing media performance, and external reach, reporting to the Pensions Board's Director of Strategy & Engagement.
* Put in place a robust comms calendar
* Shape and author messaging ahead of anticipated media interest with an aim to grow the influence of the Pensions Board.
* As a trusted and savvy communications expert, advise internal stakeholders in the development and communication of their core messaging, especially on key projects and initiatives.
* Proactively identify and realise PR opportunities for the Pensions Board aligned to the Board's delivery plan, key strategic projects and making the most of opportunities with wider Church networks.

Reactive comms
* Monitor press coverage and distribute to internal contacts
* Respond professionally to media enquiries from news organisations, including the rapid development of agreed responses to media enquiries, seeking counsel from the Head of Financial Communications to enhance the response. Staying calm under pressure will be essential.
* Field media requests for interviews, photo calls, events, and similar.
* Support with media training and photo shoots for internal stakeholders, including working with and coaching colleagues (at all levels) to enhance their confidence with media exposure.

Content and events
* Identify and organise relevant speaking, conference and award opportunities, including speech writing where needed.
* Collaborate on the production of the PB's annual review, Stewardship Report and other reports - liaising with internal stakeholders, collating and editing content, working with the design agency, and managing budget
* Initiate, manage and maintain excellent relationships with external suppliers and design agencies, including instilling clear standards for delivery.
 

Essential
Knowledge/Experience
* Knowledge of pensions and investments industry, including regulatory landscape
* Interest in responsible and ethical investment
* Significant experience of financial communications, including authoring content, developing strategies for engagement and communications planning.
* Significant experience of working with media including working with and managing relationships with journalists.
* Track record of delivering text and work to spec and on time
* Experience of influencing and working with stakeholders to director level, with proven experience of building trusted 'advisory' relationships.
* Experience of working as part of a multi-disciplinary communications team, and balancing the needs of different stakeholders.
* Understand the Board's fiduciary duty to its members, maintaining strict boundaries on confidential information as and when required.
* Journalistic or communications experience within a high-profile organisation

Skills & Abilities:
* Excellent writing skills
* Good time-management
* Strong interpersonal skills
* Good attention to detail and an eye for good design
* Able to balance strategic and tactical delivery
* Self-starting and organising, with a track record in effective prioritisation of communication deliverables.
* High level of emotional intelligence and personal/professional resilience.

Qualifications & Training:
* Relevant qualifications in media or public relations, with a commitment to ongoing professional development e.g. through CIPR or equivalent.

Desirable
* Existing network among journalists
* Experience within the charitable services sector.
* Knowledge of the Church of England and/or the work of the Pensions Board

Fawcett is recruiting a Campaigns & Content Manager to help shape our campaigns and public-facing content at an important moment for women’s rights.

This is a manager-level role with real responsibility. You will support the development of campaigns aligned to our strategic priorities, create compelling content across channels, and help ensure our public-facing work is clear, engaging and rooted in tackling sexism and misogyny. We are looking for someone with strong content development and digital literacy, a digital-first approach to communications, and the ability to translate feminist, policy or social justice issues into accessible and impactful campaigns and content.

There is real scope for creativity and curiosity in this role. We are a small team, open to new ideas about how to use content and digital engagement to campaign effectively, build momentum and reach new audiences.

We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.

Hitchin Youth Trust is a small charity with a big heart. We support local young people (up to the age of 26) through the award of individual grants and bursaries, and we provide grants to local charities and organisations carrying out vital work with young people across our community.

We are also home to the Hitchin Charity Youth Hub at our base on Walsworth Road in Hitchin — a shared space where several local youth charities work side by side, because we know that collaboration makes everyone stronger.

In addition, we provide a meeting space at the Charity Hub.  It is offered free of charge to local youth groups and charities, to help them to provide support and a wide range of other opportunities for the young people in our community.

As Youth Trust Manager — our sole employee — you’ll work closely with an engaged and forward-thinking Board of Trustees. The role is fabulously varied – one day you might be attending an investment meeting in London; the next, liaising sensitively with an individual or organisation enquiring about grant support; the next, checking toilet roll supplies and making sure the building is running smoothly. 

Your work will span six key areas:

• Financial management — keeping our accounts accurate, reconciling income and expenditure, liaising with our investment broker and auditors, and producing monthly reports using Sage.

• Grant applications — receiving and processing applications, supporting applicants, preparing summaries for Trustees, and managing award payments.

• Representing the Trust — networking with local and national organisations, keeping our website and social media fresh, and organising events.

• Trustee clerking — preparing agendas and minutes, managing Charity Commission and Companies House returns, and supporting the annual audit.

• Buildings & facilities — managing the Charity Hub, overseeing bookings, maintenance and H&S compliance, and being the go-to person for building users and contractors.

• General administration — first point of contact for the Trust, maintaining our annual calendar, and keeping us compliant with legislation and best practice (including GDPR).

Who We’re Looking For

We are looking for someone who has a genuine passion for supporting young people in our community.  In addition, you will need to offer:

· A great eye for detail.

· Be organised, proactive and self-motivated.

· Enjoy the variety a day will bring you, manipulating a spreadsheet, preparing Board papers, following up grant enquiries or representing the Trust at a local event.

· Have a warm manner.  Be equally comfortable liaising charity directors, educational professionals and individual parents who may be desperately reaching out to the charity for urgent support.

Manage all new donor streams for the Trust, including mail, email, regular giving, mid-value supporters, and legacy prospects, while delivering multi-channel campaigns and creating strong welcome journeys. Convert one-off donors into regular givers, ensure smooth transition to long-term stewardship, and develop strategies to grow legacy and in-memory giving.

MAIN DUTIES AND RESPONSIBILITIES

 This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s strategy across regular giving, one of donors, mid value and legacy pledgers to acquire and steward new donors. Working with the other Individual Giving Manager and in consultation with the Head of Fundraising and Communications.

2. Prepare and monitor the annual income and expenditure budget with support from the Head of Fundraising.

3. Responsible for delivering existing integrated campaigns spanning direct-mail, partially addressed mail, inserts, telephone acquisition and digital channels against the agreed schedules, targets and budgets.

4. Work closely with the Database Manager (and relevant agencies) on criteria for data selections, data extractions and supply.

5. Measure attrition in key acquisition groups as well as other key metrics on an ongoing basis and develop strategies to reactivate and mitigate against donor attrition.

6. Work with a creative agency on campaigns across all Individual Giving streams, testing and adapting regularly to optimise results.

7. Work with the other Individual Giving Manager focused on retention, Database Manager and the appointed fulfilment house to ensure that supporters are managed to the highest level of donor care standards and GDPR guidelines. 

8. Continue to develop the regular giving acquisition proposition to grow each segment of supporters and negate attrition.

9. Maximise Gift Aid income from the acquisition appeals.

10. Working with Legacy Administration team lead on legacy marketing.

11. Remain current on developments to GDPR, especially to consent and ensure all campaigns comply with those guidelines.

12. As appropriate, to support and participate in any fundraising event organised by the Trust.

13.  Undertake other tasks as appropriate as directed by the Head of Fundraising & Communications.

Join the fight for mental health!

Everyone deserves the help and respect they need to recover. At West London Mind, we listen, support recovery, fight stigma, and work with partners to take action on mental health. 

Job Purpose

We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.

Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
 

Key Responsibilities

• Lead and empower a team of varied personalities and skills
• Work closely with senior managers, stakeholders including commissioners
• De-escalate immediate mental health crises
• Co-produce and facilitate various psychoeducation workshops
• Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
• Work autonomously and proactively
• Co-produce and hold a safe environment for peer-led activities
• Engage in extensive outreach across the borough of Hounslow
• Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
• Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
• Finalise case reports, including clear outcomes of preventative measures in place
• Work collaboratively with internal teams and stakeholders to gather outstanding information
• Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.

What we are looking for:

• Minimum of 1 year working in mental health services
• Minimum of 1 year working with those impacted by addiction
• Minimum of 1 year of line management
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Ability to work independently and deliver within the tight deadlines
• Creative and flexible approach to working with individuals
• Ability to manage sensitive information under GDPR with professionalism and confidentiality.
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Empathy and non-judgemental approach
• Good verbal and written communication skills
• Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.

Desirable

• Full UK driving licence and car owner

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

About us

Prisoners Abroad is a unique UK charity supporting people affected by overseas imprisonment. We provide vital practical and emotional support to individuals in prison overseas, those returning to the UK, and their families.

We are now looking for a qualified Counsellor or Psychotherapist to join us on a consultancy basis, supporting a new Mental Health Support after Imprisonment Abroad project.

About the role

Self-Employed Counsellor Consultant

Self-employed consultancy opportunity with a commitment of 2 days per week and delivered face to face from our office in Finsbury Park, London N4.

Fee: £37,800 for a commitment of two days per week over 84 weeks of this project, running from August 2026 to April 2028. This is a self-employed consultancy arrangement and does not constitute employment. The appointed practitioner will be engaged under a contract for services submit invoices.

We are looking for a self-employed counsellor or psychotherapist who can provide structured therapeutic support, contribute clinical insight to an emerging model of support, and work collaboratively with our resettlement team within a clear framework for referral, safeguarding, record-keeping and review. Full details of the role are available in the consultancy pack below.

Key responsibilities

• Deliver short-term, structured one-to-one counselling (typically up to six sessions per client)
• Provide trauma-informed support tailored to individual needs and experiences
• Facilitate group wellbeing sessions where appropriate
• Develop wellbeing and onward support plans with clients
• Work closely with the resettlement team to manage referrals and client support
• Contribute to service development and best practice
• Maintain accurate, confidential case records
• Liaise with external services (e.g. GPs) to support continuity of care

About you

Essential

• Qualified counsellor or psychotherapist (Level 4 or above)
• Member of a recognised professional body (e.g. BACP, UKCP, NCPS)
• Experience delivering short-term therapeutic interventions
• Strong understanding of trauma-informed practice
• Experience working with diverse or complex client groups
• Ability to build rapport quickly and work within a brief intervention model
• Strong communication and record-keeping skills
• Collaborative approach with clear professional boundaries

Desirable

• Experience in the criminal justice sector
• Experience supporting individuals affected by trauma or resettlement challenges
• Knowledge of UK mental health services and referral pathways
• Experience facilitating group sessions
• Understanding of safeguarding in a support setting

To express interest in this consultancy opportunity, please read the job pack carefully and submit a CV and an expression of interest that demonstrates how your skills, qualifications, professional experience and approach meet the requirements set out in the scope of consultancy and person specification. 

Action for Refugees in Lewisham is a thriving, dynamic community charity supporting asylum seekers, refugees and migrants across South East London. This is an exciting new role to the organisation forming a senior management team alongside the Executive Director, Casework Manager and Education and Finance Manager. This key senior position combines line management of central staff, high level fundraising, grants monitoring and compliance, development of enhanced member co-production, oversight of operational systems and management of pilot projects emerging from AFRIL’s 2027-30 strategy.

Job Purpose:

• To manage and coordinate the operations of the organisation, overseeing high level day to day operations including IT and systems, GDPR, Health and Safety, volunteer management, operational policies and procedures.

• To provide leadership and line management to the Monitoring and Operations Officer, Experts by Experience Coordinator and Community Activities Coordinator. With possible additional line of other project staff as organisational capacity requires.

• Lead the enhancement of processes and systems which support AFRIL’s frontline systems to work effectively and holistically together, providing capacity and support to project managers and leads.

• Lead the development and delivery of AFRIL’s co-production work, supporting the Experts by Experience Coordinator to amplify members' voices at all levels of the organisation.

• Supporting the Director in delivering the organisation's fundraising strategy. Writing a range of funding applications, holding key funder relationships and developing new funding relationships, including the establishment of enhanced individual, community and corporate fundraising relationships.

• Leading on the management and oversight of the grants compliance and reporting cycles, producing monitoring reports for funders with the support of the Operations and Monitoring Officer. Overseeing and developing evaluations and impact measurement systems alongside the Director.

• Assist the Director with the implementation of AFRIL’s strategy, taking a leading role in the delivery of new projects and areas of work to advance the mission and vision of the organisation.

• Supporting the Director with the development and implementation of a communications strategy, enhancing awareness of the organisation's work and impact.

• To represent AFRIL at a range of stakeholder meetings, and develop and manage partnerships to benefit AFRIL’s service users.

• To work collaboratively and dynamically in a small team, following AFRIL policies and reflecting AFRIL’s values.

We're looking for a passionate, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Brent. No personal care or experience is required, just the right values

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern.

The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Oversee the daily running of the service ensuring all health and safety responsibilities are met
* Raise safeguarding alerts and complete incident reports within specified timeframe
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available
* Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards
* Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Hybrid / High Wycombe HP13 (minimum of one day per week on site)

£38,000 - £42,000 FTE + £312 working-from-home allowance

We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.

The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity. 

The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.

As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.

You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.

What success looks like:

• Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
• Lower churn: reduced lapse rates for cash and regular givers.
• Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
• Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.

Key Responsibilities:

Supporter Experience & Journeys

• Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
• Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
• Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
• Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.

Segmentation, Testing & Insight

• Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
• Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
• Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
• Work with colleagues to build insight dashboard and understanding of retention.

Mid‑Value & Legacy Development

• Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
• Develop and test legacy propositions and routes to market to grow enquiries and pledges.

Acquisition & Cross‑Sell

• Project manage individual giving product development and testing; identify new audiences and routes to market.
• Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.

Cross-Team Collaboration

• Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
• Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
• Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
• Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.

Organisation-wide Contribution

• Model Embrace’s values of trust, respect, integrity, and compassion.
• Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
• Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.

Qualifications, Experience & Knowledge:

• Educated to degree standard or equivalent (E.g. practical experience within fundraising).
• Member of Chartered Institute of Fundraising.
• Proven individual giving or CRM led retention experience in a charity, membership or subscription context. 
• Hands‑on journey design and automation.
• Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn. 
• Excellent written communication—able to brief compelling, impacted content and clear supporter updates. 
• Practical project management; calm under pressure; collaborative and solutions focused. 
• Working knowledge of GDPR/PECR and best practice supporter care. 
• Experience stewarding mid-value supporters and legacy pipelines.
• Experience with payment recovery tools and card update flows.
• Familiarity with UK charity sector metrics and fundraising codes of practice. 

Personal qualities:

• Donor-first mindset, inclusive and empathetic.
• Curious, evidence driven, and comfortable iterating.
• High integrity, discretion and good judgment. 
• Highly motivated and results driven.
• Ability to work under pressure and manage competing priorities.
• Passionate about the work of Embrace, with the ability to enthuse and engage others.
• A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.

Tools & systems:

• CRM Dashboards & analysis.
• Payments: Direct Debit management, card‑updater/failed‑payment recovery.
• Microsoft 365 (Teams, SharePoint, Planner), project boards. 

Benefits at Embrace the Middle East:  

• Embrace supports all staff to work effectively through flexible and remote working options, including flexi‑time and home‑working.
• Under our flexi‑time framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
• Pension - option to join from day 1. Maximum employer contribution of 10%.
• Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
• Access to retail discount portal.
• Life Assurance – 3x salary.
• Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24/7, 365 days a year.
• Training and development programme for all employees.
• Commitment to staff health & wellbeing.
• Probationary period: 3 months.

If this sounds like you, please apply on our vacancies page.

Closing date: 5.00pm on Wednesday, 15 July 2026.

We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.

Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities. 

Philanthropy Manager

·£45,000 plus benefits 

·Remote with occasional travel to regional offices in Burgess Hill or York offices

·Closing midnight Friday 17th July 2026

·Annual leave allowance / any other stand out benefits

Role 

Brainkind is the UK’s leading charity that supports people that have been affected by brain injury. The charity provides a range of services that includes innovative rehabilitation and ongoing support to ensure that there is life after brain injury. 

The organisation provides support to individuals at all stages of their rehabilitation. This includes

·Supported living

·Neurological Centres

·Residential homes

·Hospitals

The Philanthropy Manager is responsible for leading the leadership and development of Brainkinds philanthropy fundraising activities. This role will focus on the delivery of Brainkind’s capital fundraising initiatives, cultivation and stewardship of high-net-worth individuals and grow strategic corporate partnerships. This is a newly created role that will play an integral part of the Brainkind fundraising strategy.

The primary duties for the role will include

·Develop and deliver capital fundraising strategies to support major infrastructure and service development projects

• Identify and secure major gifts (£25k+) to support capital appeals.
• Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
• Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
• Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
• Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.

Experience and skills required for the role will include

·Previous experience of working in a philanthropy focused role with understanding of engaging with high-net-worth individuals, potential major donors and corporate partners.

·Strong organizational and planning skills

·Excellent relationship management and donor stewardship skills 

·Strong verbal and written communication skills 

·IT literate with the ability to use Microsoft Office and an in-house CRM system

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. 

Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. 

Closing date for applications: Midnight Friday 17th July 2026 

Interviews are expected to be held on the week commencing Monday 27thJuly 2026via Teams. 

Job role:

In this exciting and varied role, within our growing Mass Engagement department we are seeking a strategic, driven, and compassionate Individual Giving Manager to join our dynamic fundraising team.

This pivotal role will lead the development and delivery of innovative individual giving strategies that deepen donor engagement, grow sustainable income, and support families with children in hospital across the UK.

Key responsibilities:

Strategy & Leadership

• Collaborate with the Head of Mass Engagement to design and implement a robust individual giving strategy aligned with the Charity’s 5-year Impact Strategy.
• Identify and capitalise on growth opportunities across digital channels, regular giving, and mid-level donor programmes.
• Lead the Individual Giving Team (Currently 1x Individual Giving Fundraiser)

Donor Engagement & Stewardship

• Build and nurture meaningful relationships with individual donors, ensuring high levels of satisfaction and long-term support.
• Develop tailored stewardship and cultivation plans, enhancing donor connection to the Charity’s impact.
• Lead on the creation of compelling donor journeys and engagement campaigns that inspire giving and loyalty.

Campaign Management

• Plan, execute, and evaluate multi-channel fundraising campaigns and appeals, working closely with internal teams and external partners.
• Use insights and data to refine campaign strategies, improve performance, and maximise return on investment.

Data & Insights

• Leverage CRM systems and fundraising databases to monitor donor behaviour, track income, and generate actionable insights.
• Produce regular reports to inform decision-making and demonstrate impact.

Collaboration & Integration

• Work cross-functionally with colleagues in communications, digital, and Family Services to ensure cohesive messaging and donor experience.
• Champion individual giving and digital fundraising across the organisation, promoting best practices and innovation.

Skills & Experience:

Essential

• Proven experience delivering successful individual giving campaigns using multi-channel direct marketing.
• Strong track record of supporter acquisition, retention and income growth, achieving or exceeding financial targets.
• Experience managing campaign budgets and income performance.
• Knowledge of digital fundraising tools, channels and audience engagement techniques.
• Skilled in using audience insight and segmentation to improve campaign results.
• Strong understanding of donor stewardship and supporter relationship management.
• Excellent communication skills, with the ability to create compelling donor-focused content.
• Analytical approach, using CRM data and performance reporting to optimise campaigns.
• Collaborative team player who works effectively across functions to achieve shared goals.

Desirable

• Experience managing agencies and suppliers, alongside strong analytical skills to interpret data, test and optimise campaign performance
• Experience developing new income streams within Individual Giving
• Line management and team development experience
• Up-to-date knowledge of fundraising trends, especially in digital and donor engagement
• Creative thinker with a proactive approach to problem-solving and innovation.
• Highly organised with strong project management skills and the ability to manage multiple priorities.