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Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a thoughtful and committed *professional who can combine strong safeguarding knowledge with a collaborative approach to quality assurance and service improvement.
Job Summary
The Support Line Safeguarding & Quality Assurance Coordinator is responsible for the day-to-day quality control, safeguarding oversight, and assurance of the 24/7 Support Line. Acting as the Designated Safeguarding Officer (DSO) for the service, the postholder will provide oversight and assurance of safeguarding practices, complaints, and quality issues are managed appropriately, consistently, and in line with organisational policies, procedures and statutory requirements.
The role is responsible for coordinating and delivering a proactive quality assurance programme that assesses practice, monitors compliance with policies and procedures, identifies areas for learning and development, and supports continuous service improvement. Through audits, case reviews, and quality monitoring activities, the postholder will identify themes, risks, and opportunities to strengthen practice and improve service delivery.
The Support Line Safeguarding & Quality Assurance Coordinator will be experienced in customer service, safeguarding, and quality assurance, including responding to complaints and concerns, with the ability to communicate appropriately and sensitively with a range of stakeholders, including complainants, survivors, delivery partners, and colleagues. They will have a strong understanding of sexual violence, safeguarding responsibilities, and the wide-ranging impacts on survivors and those supporting them.
*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010.
Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential.
We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors.
This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.
Key Responsibilities
Safeguarding and Quality Assurance
Complaints, Feedback and Quality Control
Data, Reporting and Insight
Service Improvement
Synergy with the wider work of RCEW
This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.
Person Specification*
Personal Attributes
Success in the role of Support Line Safeguarding & Quality Assurance Coordinator is determined by the ability to work collaboratively with delivery partners and stakeholders to ensure safe, high-quality, and consistent service delivery across the national 24/7 Support Line. The role will ensure that safeguarding, complaints, feedback, and quality assurance activity informs continuous improvement and supports positive outcomes for service users. Key measures of success include:
How to Apply
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
Role Purpose
To lead on day-to-day delivery of the advice centre provision at the Students’ Union and line manage front facing student staff at the information point. The role primarily involves the delivery of a high-quality impartial, independent, advice service to individual student members of the Students’ Union, through information, advice, guidance, signposting and referrals and working with the Head of Student-Led Change and Advice on expanding advice provision. The role-holder will also be expected to work collaboratively with colleagues across the organisation as well as the university to identify and recommend solutions to issues and concerns affecting the wider student body to improve the student experience.
Main Responsibilities and Activities
Person Specification
Knowledge and Experience
Skills and Abilities
Values and Behaviours
The client requests no contact from agencies or media sales.
Policy and Research Coordinator
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel
Contract: Permanent, full-time
Salary: £25,000 - £30,000
Closing date: 10am, Monday 13th July 2026
About Belong
Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society.
Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change.
About the Role
As Policy and Research Coordinator, you will play an important role in supporting the delivery of Belong’s policy and research work. Working closely with the Policy and Research Lead and wider team, you will help ensure projects are well organised, rigorous and impactful.
This varied role combines research coordination, stakeholder engagement and project support. You will contribute to research and policy projects from planning through to dissemination, supporting activities such as literature reviews, data collection and analysis, stakeholder engagement, report writing and project administration. You will also help coordinate meetings, workshops and consultation activities, ensuring research findings and insights are effectively shared with a range of audiences.
This is an excellent opportunity for someone who enjoys working with information and evidence, managing multiple priorities, and contributing to work that informs policy, practice and positive social change.
About You
You will be an organised and proactive individual with experience supporting research projects, policy development or related activities, ideally within a charity, public policy or research environment.
You will have strong information-handling skills, with the ability to analyse, summarise and synthesise complex material clearly and accurately. Alongside excellent written and verbal communication skills, you will be comfortable building relationships with a wide range of stakeholders and managing competing priorities effectively.
Most importantly, you will be intellectually curious, collaborative and committed to Belong’s mission and values. You will bring a solutions-focused approach, a strong attention to detail, and a genuine desire to learn and develop within a policy and research environment.
Benefits
30 days’ annual leave per year
Hybrid working (typically 3 days in the office)
Enhanced sick pay
Enhanced maternity and paternity pay
How to Apply
Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions.
Please tell us about a piece of work that you are particularly proud of and the role you played in its success. (max. 300 words)
Please describe a situation where you had to work with a range of different people to achieve a shared outcome. (max. 300 words)
Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you work with others? (max. 300 words)
Deadline: 10am on Monday 13th July 2026
Interviews: 21st or 22nd July 2026 (in-person in Manchester)
For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.
Belong’s Commitment to Inclusion
Belong is committed to equity, diversity and inclusion. They welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.
Finance Business Partner - Assets, Repairs & Maintenance
Manchester, Greater Manchester
£55,500 per annum
Permanent, Full Time (35 hours per week), Agile working arrangements in place
Closing date:6th July 2026
Interview date: Week commencing 13th July 2026
Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us to do this by providing a proactive financial support and advice to budget holders based on a sound understanding of the relevant business area whilst supporting the Financial Controller.
In this role, you will be responsible for
We need people who are or have...
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
#financebusinessparter #finance #managementaccountant #housingjobs #recruiting #Manchesterjobs
Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week
This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.
As Director of Community Services you will:
Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.
Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.
Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.
Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.
Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.
Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.
Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.
Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.
Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 July 2026
Interview dates as below:
Supporting people who are deaf, have hearing loss or tinnitus
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Important dates
ABOUT YOUTH LEADS UK
Youth Leads UK is an award-winning charity that believes young people matter. We support young people furthest from opportunity to build skills, create change, and shape the decisions that affect their lives – from classrooms to communities to boardrooms. We run leadership programmes, deliver social action projects, and publish Youth Leads Magazine – a platform for youth voice and creativity.
Working with thousands of young people across Greater Manchester for over a decade, we are experts in enabling young people to step outside their comfort zones, build real-world skills and grow in confidence. We back young people to lead, in our programmes, in policy spaces and in shaping Britain's future.
Please see our website ‘About Us’ page for more information about our vision, mission and values.
WHY WORK WITH US?
At Youth Leads UK, we believe in creating an environment that helps you thrive both personally and professionally. We offer 30 days of annual leave (including bank holidays) and a part-closure over Christmas and New Year. Our wellbeing programme includes regular socials and time for mental health initiatives, and our base at MediaCity, one of Greater Manchester's most vibrant and sustainable locations, ensures a positive and connected working environment.
We are deeply committed to diversity, equality, and inclusion. That’s why we are a Living Wage Employer, signed up to the Greater Manchester Good Employer’s Charter, and the #ShowTheSalary campaign. It’s important to us that our staff team reflects the communities we serve. We guarantee interviews for our Youth Leads UK alumni, care experienced or disabled individuals, so please let us know in your application if you meet this criteria. We promote equal opportunities and we value the unique perspectives of diverse team members.
As a youth-led organisation, we prioritise employing individuals under 30, aligning with our mission to foster strong connections and relatability with the young people we support. This is in accordance with the Equality Act and reflects our belief in empowering young voices to shape our work.
ROLE SUMMARY
This is the lead communications role at Youth Leads UK - the person who holds our voice, shapes our stories, and makes sure the world hears what our young people are doing and why it matters.
Working closely with the CEO and eventually supported by two Youth Content Creators, you will own the communications and engagement function across all channels and audiences. You will set the tone, maintain the brand, lead our campaigns, and ensure everything we put out reflects who we are and what we stand for.
WHAT YOU’LL BE DOING
Strategy and brand
Campaigns and content
Developing young people
Media and public profile
Communicating our impact
OTHER AREAS OF RESPONSIBILITY
KNOWLEDGE AND SKILLS REQUIRED
ESSENTIAL
DESIRABLE
We recruit based on potential, not polish - so don’t worry if one or two of the above are missing - most things can be taught!
ORGANISATIONAL INFORMATION
Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.
All staff are expected to:
The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).
Supporting 1,500+ young people a year to build skills, raise their voices, and lead change — from Greater Manchester to nationally
The client requests no contact from agencies or media sales.
Digital Communications Coordinator
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel
Contract: Permanent, full-time
Salary: £25,000 - £30,000
Closing date: 10am, Monday 13th July 2026
About Belong
Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society.
Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change.
About the Role
As Digital Communications Coordinator, you will play an important role in helping Belong communicate its work, impact and ideas to a growing national audience. Working closely with the Communications & Engagement Manager and wider team, you will support the delivery of digital communications that raise awareness of Belong’s work and strengthen engagement with communities, partners and stakeholders.
This varied role combines content creation, digital communications and audience engagement. You will support social media activity, webinars, website content and email communications, helping to ensure Belong’s messages are communicated clearly, consistently and creatively across a range of channels. You will also contribute to communications planning, create digital assets, support website updates and help coordinate newsletters and wider engagement activity.
This is an excellent opportunity for someone who enjoys creating engaging content, bringing ideas to life and working across a range of projects that contribute to positive social change.
About You
You will be an organised and proactive individual with experience managing social media channels and supporting digital communications activities, ideally within a charity, public policy, research or wider social impact environment.
You will have strong written communication skills, excellent attention to detail and the ability to manage multiple priorities effectively. You will be confident creating content for different audiences, using digital platforms and tools, and working collaboratively with colleagues and external partners.
Most importantly, you will be passionate about Belong’s mission and values. You will bring creativity, curiosity and a solutions-focused approach, alongside a genuine desire to learn and develop within a communications and engagement role.
Benefits
30 days’ annual leave per year
Hybrid working (typically 3 days in the office)
Enhanced sick pay
Enhanced maternity and paternity pay
How to Apply
Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions.
Please tell us about a communications project, campaign or piece of content that you are particularly proud of and the role you played in its success. (max. 300 words)
Please describe a situation where you had to communicate with or engage a range of different audiences to achieve a positive outcome. (max. 300 words)
Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you communicate and engage with others? (max. 300 words)
Deadline: 10am on Monday 13th July 2026
Interviews: 21st or 22nd July 2026 (in-person in Manchester)
For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.
Belong’s Commitment to Inclusion
Belong is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.
Programme Coordinator
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel
Contract: Permanent, full-time
Salary: £25,000 - £30,000
Closing date: 10am, Monday 13th July 2026
About Belong
Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society.
Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change.
About the Role
As Programme Coordinator, you will play an important role in supporting the delivery of Belong's place-based programmes across England and Wales. Working closely with the Programme Director, Programme Leads and external partners, you will help ensure projects are well organised, inclusive and impactful.
This varied role combines project coordination, stakeholder engagement and administrative support. You will help coordinate programme activities, events and communications, maintain project records and resources, support reporting and evaluation activities, and contribute to the smooth day-to-day delivery of programmes.
This is an excellent opportunity for someone who enjoys working across multiple projects, building relationships with a range of stakeholders, and contributing to work that makes a meaningful difference in communities.
About You
You will be an organised and proactive individual with experience supporting projects or programmes, ideally within a charity, public sector or wider social impact environment.
You will have strong organisational and communication skills, excellent attention to detail, and the ability to manage competing priorities effectively. You will be confident working collaboratively with colleagues and external stakeholders, while also taking ownership of your own workload.
Most importantly, you will be passionate about Belong's mission and values, with a collaborative, inclusive and solutions-focused approach and a genuine desire to learn and develop within a programmes team.
Benefits
30 days’ annual leave per year
Hybrid working (typically 3 days in the office)
Enhanced sick pay
Enhanced maternity and paternity pay
How to Apply
Please click ‘Apply’ to be redirected our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions.
Please tell us about a piece of work that you are particularly proud of and the role you played in its success. (max. 300 words)
Please describe a situation where you had to work with a range of different people to achieve a shared outcome. (max. 300 words)
Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you work with others? (max. 300 words)
Deadline: 10am on Monday 13th July 2026
Interviews: w/c 27th July 2026 (in-person in Manchester)
For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.
Belong’s Commitment to Inclusion
Belong is committed to equity, diversity and inclusion. They welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.
Location: Any UK Trust office (40-60% of your week in the office)
Interviews: 13/07 and 14/07
For more information or to apply, please click 'apply now' to be directed to our website.
Be part of a team transforming futures for young women across the UK.
As a Commercial Executive – Change a Girl’s Life, you will play a pivotal role in one of The King’s Trust’s flagship campaigns, driving the income that empowers young women to build confidence, gain vital skills, and create brighter, more independent futures. This is more than a role—it’s an opportunity to help unlock life-changing potential at scale.
At the heart of our Corporate Partnerships team, you’ll turn ambition into action—shaping and delivering high-impact fundraising initiatives that make a tangible difference. You’ll work collaboratively across fundraising, marketing and philanthropy, ensuring partnerships are not only successful but truly transformative, delivering measurable outcomes for the young people we support.
This role is ideal for someone who thrives in a fast-paced, purpose-driven environment—someone highly organised, proactive, and energised by bringing multiple workstreams together. From managing campaign delivery end-to-end to nurturing relationships with corporate partners and identifying new opportunities, you will be instrumental in driving the success and growth of the Change a Girl’s Life campaign.
You will thrive in this role if you are:
To hit the ground running, you will bring:
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Commercial Executive - Change a Girl's Life?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Commercial Executives!
Perks for working at The Trust!
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 4064
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.
Job Summary
As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.
This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.
You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.
Key Responsibilities
Programme Delivery
· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget
· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme
· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders
· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving
Product & Solution Ownership
· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users
· As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money
· Oversee the bespoke configuration of the chosen platform, working closely with the supplier
· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one
· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities
· Champion best practice in digital service design and products across the organisation, building internal capability over time
Information Governance & Data Protection
· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation
Person Specification*
· A proven track record of successfully delivering digital or technology projects on time and within budget
· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities
· Ability to assess complex situations, identify blockers, and develop pragmatic solutions
· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products
· Experience and understanding of contact centre software, CRM, and/or case management platforms
· Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences
· Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism
· A team player who builds trust quickly and works effectively across organisational boundaries
· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction
· A genuine commitment to RCEW's mission to end sexual violence and support survivors
Personal Attributes
We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.
Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.
Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.
Key measures of success include:
HOW TO APPLY
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.
All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
Member Relationship Manager
Location: Home or hybrid option
Hours: 4 or 5 days a week
Salary: £36,791 (full time equivalent)
Accountable to: Head of Strategic Communications
Responsible for: Membership Officer X1
DBS Eligibility: Basic DBS check
Closing Date: 28th June 2026
Interview Date: 7th July
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:
This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
1. Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
2. Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
3. Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
4. Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
5. Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
6. Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
7. Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
8. Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
9. Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
10. Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
11. Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.
Specific Responsibilities
Person Specification
A) Essential Personal Characteristics and Qualities:
B) Essential Experience:
Sales and marketing experience with good relationship/account management experience.
Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
Experience of line managing a team of staff and volunteers as well as working with external agencies.
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
A strong working knowledge of churches, Christian faith organisations and charities.
Ability to communicate professionally and effectively at all levels of an organisation.
Motivated to continually improve on past success and to challenge the status quo.
Excellent interpersonal skills, including the ability to engage an audience.
Self-motivated, resilient and outward-looking
Ability to build strong, professional relationships with contacts of the charity.
Ability to work as a team member with colleagues and across departments.
Good IT skills (MS Office applications as a minimum) with analytical capability.
An ability to travel independently; both regionally and nationally as required.
Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.