Volunteer coordinator jobs

About the Anne Robson Trust

The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.

About the Role

This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities. 

Key Responsibilities

PA & Team Support

• Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
• Track actions and deadlines; keep information well-structured
• Prepare agendas, papers and notes for internal/external meetings

Coordination & Partner Support

• First-line administrative support for coordinators and partner teams
• Schedule and attend coordinator calls; maintain partner timelines and updates
• Administer volunteer records, onboarding and general service coordination
• Keep digital records accurate and up to date

Data, Monitoring & Reporting

• Collect, check and collate monthly service data
• Maintain spreadsheets, logs and worksheets
• Support data analysis and prepare summaries and dashboards

Training & Induction Support

• Organise logistics for online and in-person training sessions
• Keep training materials up to date, support evaluation and follow-up
• Prepare resources and assist facilitators during sessions

Research & Project Support

• Support with development and completion of project management tools
• Desk based research on local context and partner information
• Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services

Communications & Materials

• Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
• Draft concise written updates for partners and internal use
• Maintain organised shared files and resources

Person Specification

• Essential Strong administrative and project support experience
• Excellent organisation, accuracy and attention to detail
• High digital confidence (Excel, Word, PowerPoint, online systems)
• Experience maintaining data and spreadsheets
• Clear written communication and ability to create simple visuals
• Calm, supportive communication style with partners and colleagues
• Ability to organise and prioritise own workload
• Solution focussed approach to challenges
• Team player with the ability and initiative to work unsupervised

Desirable

• Experience of working in the charity, statutory or health sector
• Experience supporting training or adult learning sessions
• Familiarity with volunteer-involving services
• Understanding of end-of-life care, or a willingness to learn

Personal Attributes

• Empathetic and emotionally intelligent
• Takes ownership of practical tasks and contributes positively to the team dynamic
• Practical, proactive and solutions-focused
• Reliable, organised, and steady under pressure
• Collaborative, grounded and aligned with our mission

Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Are you passionate about supporting young people and shaping education-based interventions? We are looking for a Senior Practitioner – Education & Partnerships to lead strategic engagement with schools, colleges, and community partners across Buckinghamshire. This is a unique opportunity to combine frontline expertise with leadership in developing targeted education programmes and partnership work.

Where: Buckinghamshire (Countywide)

Full Time Hours: 37.5 per week

Full Time Salary Range: £32,002.35- £34,214.20*

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

Key Responsibilities

• Act as a practice lead within our Children & Young People’s Service, working with young people with complex needs.
• Drive the development and delivery of substance misuse prevention and early intervention programmes in educational settings.
• Build strong relationships with schools, PRUs, youth services, and voluntary organisations.
• Represent the service at education forums, safeguarding panels, and partnership boards.
• Line manage the Targeted Intervention Coordinator and oversee the Youth Ambassadors programme.
• Provide training and consultation to professionals on issues facing young people around substance misuse.
• Deliver high-quality interventions for young people with complex needs, including assessments, care planning, and psychosocial support.
• Lead education-focused initiatives such as targeted ter 2 workshops and interventions.
• Develop resources and toolkits for schools and youth settings.
• Ensure accurate data collection and reporting for educational interventions.
• Support the Team Leader with case management, audits, and service development.
• Champion safeguarding and trauma-informed practice across all activities.

About You

We’re looking for someone who is:

• Experienced in multi-agency working and building strong partnerships.
• Knowledgeable about young people’s substance misuse, safeguarding, and harm reduction.
• Skilled in delivering education programmes and managing staff or volunteers.
• Qualified to Level 3 in Health & Social Care (or equivalent). 
• You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.

 What we Offer 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• Opportunity to lead and shape a vital service alongside a friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 28 to 30 (£32,002.35 - £34,214.20)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

23/1/2026

Closing Date

12/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Prison Facilitator - Bank Staff

Location: South Central Region (HMP Aylesbury and HMP Bullingdon)

Department: Prison delivery

Salary: £16.98 per hour

Hours: Various

Contract Type: Bank

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the South Central region, covering HMP Aylesbury and HMP Bullingdon. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.

This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Closing date: 18th January 2026

Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.

REF-225 748

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

Make a difference in your community

We’re looking for a Development Co-ordinator to help shape and deliver a vibrant programme for older Nepalese women (50+) in Greenwich. This is a hands-on role focused on improving health and wellbeing, reducing isolation, and strengthening access to community and mainstream services.

You’ll work directly with women from the local Nepalese community to design and deliver meaningful activities, build trusted relationships, and ensure the programme reflects the voices and needs of those taking part.

What you’ll be doing

Developing and delivering the programme

• Plan and run weekly group sessions, monthly outings, an annual health event, and an Advisory Group

• Co-produce health and wellbeing activities with participants, volunteers, and partners

• Build strong links with families, community networks, faith groups, and local health and statutory services

Working with volunteers and partners

• Recruit, support, and coordinate volunteers, including inductions and one-to-one support

• Identify training needs and contribute to the Nepalese Women’s Group Plan 2026–2029

• Promote the programme and wider Age UK Bromley & Greenwich services to women who may be isolated or facing barriers to support

Communication, monitoring, and impact

• Contribute content for the website, social media, newsletters, and local noticeboards

• Maintain accurate records, support monitoring and evaluation, and develop case studies

• Contribute to reports for funders, the Advisory Group, and Senior Management

Keeping the programme running smoothly

• Ensure safeguarding, Health & Safety, and GDPR requirements are met

• Support day-to-day budget management and value-for-money purchasing

• Attend staff meetings, supervision, and training

• Work occasional evenings and weekends (with TOIL)

This is a rewarding opportunity for someone who enjoys community-based work, values co-production, and wants to play a key role in supporting older Nepalese women to feel connected, confident, and supported.

Reading Support Specialist - HMP Full Sutton

Location: HMP Full Sutton

Department: Prison delivery

Salary: £28,274 per annum

Hours: 35 hours (5 days a week)

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Full Sutton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally, you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed-term role until 31st December 2026, with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for the week commencing 14th January 2026.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-225 477

Location: HMP Wymott
Department: Prison delivery
Salary: £11,310 per annum
Hours: 14 hours (2 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wymott. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed term role until 31st December 2026 with the opportunity to be made permanent subject to contract renewal.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
Please note this role is subject to contract award
?Interviews are planned 22nd January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 712

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 18th January 2026 2330 hrs

How to Apply 

To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

Location: HMP Brixton
Department: Prison delivery
Salary: £24,219
Hours: 28 hours
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role is a fixed-term role until 2nd June 2026, with the opportunity to be made permanent subject to contract award.
 
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for 14th January 2026
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 666

Prison Facilitator - HMP Swinfen Hall

Shannon Trust facilitator - HMP Swinfen Hall

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are to take place on a rolling schedule.

REF-225 700

GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.

We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.

This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.

OPERATIONS SUPPORT TEAM MANAGER

Team: Operations Support Team
Reporting to: Head of Operations

Location: Hybrid including Tues - Thurs based in our London office

Salary band: £28,078 - £34,318

Application closing date: 23:59 on 11/01/26

Please note the starting salary will be between the start and middle of the band.

Job overview:

Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
 

 Job Purpose 

• Manage the day-to-day running of Missions and Social Visits

• Manage the delivery of the Older People Operations business plan objectives

• Line manage the operations support team

• Contribute to the strategy of work supporting older people and identify opportunities for improvement

• Motivate operations support team to achieve agreed goals

• Identify areas in need of improvement and feeding back to the tech team. 

• Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation. 

Performance will be measured on:

• Achievement of team goals

• Smooth management of team

• Feedback from GoodGymers older people
   

Primary Responsibilities

Delivery management

• Manage the delivery of Missions and Social Visits

• Ensure prompt and accurate listing and confirmation of tasks

• Support Ops Support Team to undertake regular monitoring calls and ending pairings 

• Work to maintain balance of referrals and verified GoodGymers

• Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency

• Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner

Safeguarding

• Be the designated Safeguarding Lead for GoodGym

• Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy

• Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers

• Produce Annual Safeguarding report for Trustees

Referrals for older people

• Provide practical support to referrers where necessary

• Attend external meetings to support these partnerships as required

• Working with Head of Operations to grow and improve referrals for older people

• Feedback to Head of Operations on impact of work

Communications

• Supporting communications team with ideas for case studies, ensure testimonials are regularly updated

• Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos 

Reporting:

• Contribute information to reports for funders and funding applications 

• Report on progress to the staff team and trustees 

Management

• Line manage Operations Support Coordinators 

• Manage process of recruiting and supporting Operations volunteers

• Provision of regular support and supervision to the above, identifying and responding to training and development needs 

• Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators 

• Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required

Other Responsibilities

• Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements

• Representing the Operations Support Team at organisation wide meetings

• Leading regular team meetings

• Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.

• Maintain up to date knowledge of legislation, guidance and best practice in the sector

Working relationships

• Line management of Operations Support Coordinators 

• Management of Operations volunteers

• Reporting to Head of Operations

HOW TO APPLY

Please apply on our company website

GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us. 

Join Us in Making a Real Difference

About YMCA St Paul’s Group

YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.

Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.

About the Role

As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.

Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.

This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.

Working 4 nights on and 4 nights off (8pm-8am).

Key Responsibilities

Deliver Exceptional Customer Service

You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.

A Varied, Engaging Role

No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.

Champion Safety and Security

As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.

A Welcoming and Compassionate Presence

You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.

Be Part of a Supportive Team

You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.

What You’ll Gain

At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.

We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.

Benefits for Mind, Body, and Spirit include:

• Free gym access across all YMCA SPG sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• The flexibility to work across various outer London locations

• Career development programmes to support your journey

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 12 January 2026

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
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