Volunteering management jobs

Claire House has an exciting opportunity for a collaborative and influential individual with excellent communication skills to support the production, management, protection and integrity of data reporting and insight within Claire House, enabling informed operational and strategic decision-making.

About Us:

Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.

In this role, you will be:

● Collecting, processing, analysing and interpreting data from a variety of internal and external data systems.

● Using business intelligence tools to prepare and deliver reports, dashboards and data outputs to the organisation.

● Developing interactive visualisations to enable insight and track key performance indicators.

● Producing board packs for senior leadership and trustees in collaboration with the business.

● Producing reports for any regulatory, compliance or benchmarking purposes.

● Developing and maintaining data models to support efficient data processing, storage, and retrieval.

● Monitoring and auditing data quality, making recommendations for improvements where appropriate.

● Building and developing relationships with internal clients and stakeholders to fully understand data usage and content.

● Gathering, understanding and documenting detailed business requirements using appropriate tools and techniques.

● Collaborating with the Application Development Team to align data initiatives with systems development.

● Assisting the Data & Insight Manager with any data or IG governance tasks.

The successful candidate will act as a supporting consultant as well as data expert, working closely with the Data & Insight Manager to further establish the team as the go-to resource for all of the organisation’s data, information and insight needs.

What we offer you:

In addition to a competitive salary:

● Generous annual leave – 35 days including bank holidays

● Company pension scheme

● Life cover 2 x salary

● Free on-site car parking

● Free eye sight test

● Cycle to Work Scheme

If this sounds like the role for you, please read the job description here.

All applications must be submitted on a Claire House application form available on the Claire House website. 

Closing date for applications: 15th July 2026

Interview date: 24th July 2026

We regret that only shortlisted candidates will be contacted.

We are actively seeking candidates from a diverse range of backgrounds. At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage, and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.

Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form found on the Claire House website. 

This organisation’s recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people.

This role is subject to a standard DBS check.

Registered Charity No. 1004058

Job Title:  Senior Designer             

Location:  Hybrid (4 days per month in the London office)

Hours: 35 hours per week                    

Contract type:  Permanent

Salary: £44,818

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who will lead the creative delivery of high-impact campaigns and projects, developing standout concepts that bring our brand to life across multiple channels. 

• Act as a guardian of our visual identity, ensuring all creative output is engaging, consistent, high-quality and aligned with brand guidelines. 

• Collaborate with teams across the organisation, translating audience insight into compelling visual content that drives engagement and supports organisational goals. 

• Provide senior creative leadership by managing and developing design talent, guiding freelancers and agencies, and advising on creative planning, production and resource allocation.

This is a really exciting time for the Teenage Cancer Trust brand, and the Senior Designer will play a crucial role in supporting the evolution of our visual identity going forwards.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 12th July. 1st Stage Interviews: 22nd/23rd July (online). 2nd Stage Interviews: 29th July, potentially in person at our London office.

 Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please contact the HR Team.

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.

The Community Development Worker creates opportunities for connection, belonging, and peer support. This includes facilitating drop-ins, creative activities, coffee mornings, and other community spaces where survivors can meet others with shared experiences in a safe, trauma-informed environment. The team also provides regular check-ins for people waiting to access other services, helping them stay connected and supported while they wait.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· A range of discount and benefit programmes.

We are looking for an addition employability co-ordinator to join the team. You will have experience of supporting people from diverse backgrounds looking to progress into employment or to move closer towards employment. You will spend the majority of your time with individuals helping them to improve their skills; helping them search and apply for jobs, training programmes or work experience. This will be at our offices or at community sites across Birmingham.   

We are expanding our team to allow us to significantly grow and develop one of our key projects, Jericho Works. The project enables us to maximise our impact and take Jericho’s expertise out into the community, engaging with community organisations to reach those who face challenges in finding work and helping them progress in their journey towards employment. Jericho Works offers one-to-one employability support, short-term work tasters and placements, support into progression opportunities including volunteering, training and employment, and employability-focussed hardship and practical support.

We would consider 0.8 FTE for the right candiate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.

What you will be doing 

· Working one-to-one or with small groups to help write high-quality CVs and job applications 

· Identifying suitable training and work experience opportunities for participants 

· Attending job fairs and community events 

· Networking with community organisations to maintain and develop referral pathways 

· Attending community venues such as food pantries, community cafes and local charities to engage new participants 

· Providing initial transition support when a participant progresses into employment.

· Ensuring available budget is appropriately spent on employability needs 

· You will maintain accurate and timely records of the interventions you make. 

· Meeting targets of participant engagement 

· Working as part of a team to ensure that wider project deliverables are achieved 

What skills are we looking for? 

 Essential 

· Excellent communication skills and ability to support those from diverse backgrounds 

· Experience of providing support, mentoring and/or coaching to individuals facing challenges in finding a job 

· Excellent level of written English and ability to support others in writing letters, emails and CVs 

· Ability to maintain accurate records in a timely way 

· Good understanding of safeguarding

· Ability to work independently and manage own workload in addition to collaborative working as part of team

· Willingness to travel around the city to take support to those who need it most including to locations not accessible by public transport. 

· An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work. 

 

Desirable 

· Experience within the charity or employability sectors. 

· Experience of building new partnerships 

· Knowledge of Birmingham's community organisations and support providers 

· Understanding of supported employment and employability programmes. 

INTERVIEWS ARE BEING HELD IN PERSON ON WEDNESDAY 29TH JULY

Shannon Trust Reading Strategy Facilitator – HMP Bristol

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Bristol. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support the management of a prison-wide reading strategy designed to encourage reading across the prison. It will also lead the delivery of a reading and numeracy programme for learners working below Level 1, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until 31st March 2027 with the opportunity for extension subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award

?Closing date is 31st July 2026

REF-229 387

37 hours per week / permanent / based on site at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Working within the Impact and Improvement Team, you will be responsible for championing data- driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will develop the organisation's data strategy and oversee the creation of engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBoxHR and other analytics platforms.

With excellent people skills, you will act as a mentor in the development of the Data C Systems Support Officer and will help to improve data literacy skills across the organisation as a whole.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Impact and Improvement, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2026 for our key system In- Form, contribute to defining and setting up of new reporting, dashboards, and process mapping where needed
• Reporting to the Digital Manager and working closely with business system owners, the Head of Impact and Improvement and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data
• Act the lead for our build on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem- solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data. You will understand data migration across systems and how to map effective reporting requirements. Experience with MS Fabric or similar data lakes/warehouses would be very beneficial.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

CLOSING DATE: Sunday 19th July 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

The National Gallery is looking for a Technical Project Lead to drive the delivery of two transformative, multi‑million‑pound projects: a state of the art Research Centre and a landmark new wing.

You will lead the technical oversight of complex MEP building services for a new Research Centre and a major new public wing, ensuring high-quality, sustainable, and compliant design delivery within a historic, publicly accessible environment.

For more details and to apply please go directly to The National Gallery website.

Are you curious and driven, with a passion for championing our work and impact, while promoting and advocating for the voluntary, community, faith and social enterprise (VCFSE) sector in Somerset?

We’re seeking two Communications and Engagement Officers – one embedded within our Development team and one within our Volunteering team. Each role will lead on their department’s marketing and communications activity, while working collaboratively with their counterparts in other departments to ensure a joined-up and consistent approach.

The role will involve supporting digital and in-person events, creating promotional content and producing high-quality and engaging posts for advertising events and post-event content. It will also involve acting as a proactive and trusted media lead for Spark Somerset, creatively shaping department-relevant coverage by building strong media relationships, managing news opportunities and conducting interviews where required.

You’ll bring experience of events, marketing and communications, as well as a creative mindset, and a lateral way of thinking and problem solving. You’ll also bring excellent oral and written presentation and communication skills – which are easily understood and relevant to a range of audiences – and an ability to craft content across a variety of media. 

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, a day off to celebrate your birthday, and up to 7.5 hours of volunteering leave per year.

This is a full-time role, although we will consider part-time and flexible hours for the right candidate. The annual salary is £28-£32,000 (full-time equivalent, depending on experience).

About the role 

The Administrative Assistant plays a key role in supporting the effective delivery of services,  projects, events and member communications across the organisation. Working closely with the  Head of Services and colleagues across teams, the postholder will provide high-quality  administrative, project and operational support, helping to ensure services run efficiently and  members receive excellent support and communication. 

This is a varied role requiring excellent organisational skills, attention to detail, strong  communication abilities and the capacity to manage multiple priorities. 

Key Responsibilities 

Services Administration 

• Provide administrative support for the planning, delivery and evaluation of webinars and  online events.

• Support the production and distribution of Fragile Links, including content coordination,  proofreading, scheduling and publication processes. 

• Assist the Head of Services with the administration and project management of  conferences, events and service-related projects. 

• Maintain accurate project records, databases and documentation. 

• Updating information on the website when requested 

• Maintaining records and information on research requests 

Project Administration 

• Provide administrative support for partnership projects 

• Maintain accurate participant and project records in line with data protection  requirements. 

• Coordinate member communications relating to projects and programmes.

• Monitor participation, gather feedback and support project reporting. 

Membership and Member Support 

• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests. 

• Ensure member records are maintained accurately and confidentially. 

Volunteering and support groups

• Support the Head of Services managing volunteer requests and meetings

• Run induction meetings for new volunteers

• Manage and promote the support group meetings across the platforms

Cross-Team Administration and Support 

• Provide customer service support for the online shop, including responding to customer  enquiries and assisting with product updates. 

• Contribute to organisation-wide projects and initiatives as required. 

• Database administration

• Support fundraising administration tasks 

General Responsibilities 

• Work collaboratively with colleagues across all teams. 

• Maintain accurate records and databases in accordance with organisational policies and  GDPR requirements. 

• Undertake other duties appropriate to the role as reasonably required.

Person Specification 

Essential 

• Experience in an administrative, project support or coordinator role.

• Excellent organisational and time management skills. 

• Strong attention to detail and accuracy. 

• Willingness to speak to people over the phone and respond to enquiries.

• Ability to manage multiple tasks and competing priorities. 

• Strong written and verbal communication skills. 

• Good IT skills, including Microsoft Office and database/CRM systems.

• Experience maintaining records and handling confidential information.

• Ability to work independently and as part of a team. 

• Commitment to providing excellent customer and member service. 

Desirable 

• Experience working within the charity, membership or health sector.

• Knowledge of Donorfy, Wordpress and digital communication platforms.

• Understanding of the needs of people living with long-term health conditions or  disabilities. 

Please note that the successful candidate will be required to undergo a fully enhanced DBS check,  prior to commencing employment with EDS UK. 

Application process 

Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences. 

We reserve the right to close this vacancy early if we receive sufficient applications.

Manchester Mind works with Greater Manchester Mental Health Trust in order to deliver some roles within Community Mental Health Teams. One of these roles is a Community Mental Health Team (CMHT) Administrator. 

Community Mental Health Teams are exceptionally busy and rely hugely on excellent administrative support. So, if this is you, please do apply.

Post:  CMHT Administrator (Central East)

Salary: £26,496

Hours: 37.5 hours per week

Annual Leave: 28 days per year + plus bank holidays (pro rata)

Reporting to: Manager, CMHT

Employing Organisation: Manchester Mind

Location: Central East CMHT, Rawnsley Building, Manchester Royal Infirmary, Oxford Road, M13 9WL

The skills and knowledge that are important to us are:

· Working collaboratively with staff and people using the service.

· Administration skills.

Application documents can be downloaded from our website.

Applications must be received by 12noon on Tuesday 7th July with interviews taking place on Wednesday 15th July.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Are you an inspiring senior fundraising leader who wants to use their skills to help people experience the best possible quality of life, to the end of life?

As the new Head of Fundraising at St Catherine's Hospice, you'll enjoy the best of both worlds: leading and developing a growing team towards high performance, while remaining hands-on in building and nurturing high-value donor relationships.

Salary: £44,341 per annum
Contract: Full Time | 37.5 hours per week
Location: Preston, with hybrid option with up to 2 days homeworking
Benefits: Enjoy 36 days' holiday (including bank holidays), an extra wellbeing day for your birthday, up to 8% employer pension contributions, Blue Light Card discounts, discounted on-site meals, career development opportunities, life insurance, and an employee assistance programme.

Culture: Join a supportive and collaborative team, all located within a scenic working environment.

The Role:

Reporting to the Director of Marketing and Engagement, you will lead, develop and inspire a dedicated fundraising team, creating a high-performance culture that delivers ambitious income targets across a diverse portfolio.

This is a strategic and hands-on leadership role. You will be responsible for developing and delivering the hospice's fundraising strategy, identifying new opportunities for growth, and personally supporting key relationships and fundraising initiatives. You will work closely with senior colleagues, trustees and external stakeholders, providing regular updates and reports to the Board on fundraising performance, opportunities and risks.

About You:

We are seeking a confident and experienced fundraising professional who combines strategic thinking with a practical, hands-on approach. You will be an inspirational leader with a proven ability to deliver income growth, develop high-performing teams and build strong relationships with supporters, partners and senior stakeholders.

You will be comfortable operating both strategically and operationally, with the credibility and communication skills to influence at Board level and represent the hospice externally.

Your Experience

• Significant senior fundraising experience across multiple income streams, with a strong track record of delivering sustainable income growth
• Proven ability to lead, motivate, and develop high-performing fundraising teams, building a positive and ambitious culture
• Demonstrable success in designing and delivering fundraising strategies that achieve measurable results and long-term financial sustainability
• Strong commercial and financial acumen, including budgeting, income forecasting, performance management, and driving return on investment across fundraising activity
• Ability to build and maintain strong stakeholder relationships, alongside developing compelling cases for support, funding applications, and donor propositions that inspire giving and generate income
• Experience of planning and delivering successful fundraising events, with responsibility for volunteer management and awareness of relevant health and safety requirements

Why Join St Catherine's Hospice?

St Catherine's cares for patients and their loved ones across Chorley, Preston and South Ribble who are affected by life-shortening conditions such as cancer, motor neurone disease and heart failure. Through specialist palliative and end-of-life care, delivered both at the hospice and in people's own homes, the organisation helps individuals achieve the best possible quality of life and focus on what matters most to them in the time they have.

A values-led organisation, with care, compassion and commitment at the heart of everything it does, St Catherine's is deeply valued by its local community. This role offers the opportunity to make a lasting impact by leading a talented fundraising team, influencing strategic decision-making and securing the resources needed to ensure exceptional hospice care remains available for those who need it most.

How to Apply

To find out more or to apply, please contact Ellen Drummond at Charity People with your CV or professional profile. If your experience aligns with what we're looking for, we'll be in touch with further information.

First Stage Interviews: 16th/17th July

Second Stage Interview: In person, 22nd July
 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our complex needs service in Notting Hill.

Sounds great, what will I be doing?

To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is a pivotal role at the heart of Resonate Arts, supporting the smooth, safe and effective running of our organisation. The Operations & Systems Coordinator will take ownership of the administrative and operational systems that underpin our work. From financial processes and participant data to governance and communications, you will ensure that our systems are accurate, efficient and well-organised.

Your work will enable the wider team—particularly the Director—to focus on delivering high-quality, person-centred arts programmes for people living with dementia, and on securing the organisation’s long-term sustainability.

This is a hands-on role combining administration, systems management and coordination. It offers the opportunity to play a key part in strengthening how the organisation works, helping us to grow our impact while maintaining high standards of care, safety and accountability.

Communications and Engagement Officer

Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).

Contract: Permanent, 35hrs p/week.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.

About You: To join us, some of the skills you will need are:  

• Strong organisational skills with experience providing administrative support in a busy team environment.
• Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
• Confident using new systems and following established processes.
• Excellent writing, editing, and digital content management skills.
• Experience using data and analytics to improve performance and engagement.
• Commitment to inclusive, ethical communications and responsible storytelling.

If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.

This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.  

Shortlisted candidates will be asked to complete the following before their interview:

• A short supplementary information form
• A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager

First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

 

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter

Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.