Volunteers volunteer jobs in Amersham, buckinghamshire

An acquired brain injury can happen to anyone at any time. The impact on individuals, their friends and family, can be devastating. Headway Luton is here to help those impacted by an ABI move forward with their life. 

Headway Luton is a registered charity that provides support, advice and services to people with an acquired brain injury and to their families and carers.

We deliver centre-based activities and community support services aimed at helping people live as independently as possible, maximise their potential, and improve their quality of life.

Our work is rooted in person-centred care, dignity, respect and inclusion. We collaborate closely with local partners, funders and the community to ensure that our services remain relevant, accessible and sustainable.

Role overview

The Chief Executive Officer (CEO) is responsible for the overall leadership, management and development of Headway Luton.

They will ensure that the charity delivers high-quality, person-centred services in line with regulatory standards, while working with the Board of Trustees to secure the organisation’s long-term sustainability and growth.

The CEO will promote a culture that reflects our core values:

• Person-centred care
• Dignity and respect
• Safeguarding and safety
• Equality, diversity and inclusion
• Professional standards

Key responsibilities

1. Strategic leadership

• Lead the development and delivery of the charity’s strategic direction.
• Identify opportunities for growth, partnerships and service development.
• Ensure services continue to meet the needs of the local community.

2. Governance and board engagement

• Work closely with the Board of Trustees to support effective governance.
• Attend trustee meetings and provide clear and timely reports.
• Ensure compliance with the Charity Commission, Companies House and relevant legislation.
• Support the planning and delivery of the Annual General Meeting (AGM).

3. Service delivery & operations

• Oversee the delivery of safe, effective and high-quality services.
• Ensure compliance with Care Quality Commission (CQC) standards.
• Monitor service performance and outcomes.
• Ensure safeguarding is embedded across all services.

4. People leadership

• Lead, support and develop staff and volunteers.
• Line manage senior staff and oversee performance management processes.
• Promote a positive, inclusive and collaborative working culture.
• Ensure the appropriate recruitment, training and development of staff.

5. Financial management & sustainability

• Oversee budgets and financial performance in partnership with the Board.
• Ensure resources are managed effectively and responsibly.
• Support the development of funding streams, grants and partnerships.
• Contribute to long-term financial planning and sustainability.

Person specification

Essential criteria

Experience

• Experience in the charity, health or social care sector
• Experience of managing teams and organisational performance.
• Experience of financial oversight and budget management.

Skills and knowledge

• Strong leadership and people management skills
• Ability to work effectively with a Board or senior stakeholders
• Good understanding of governance, compliance and risk
• Strong communication and decision-making skills

Personal attributes

• Reliable, motivated and able to work independently
• Able to prioritise workload and manage competing demands
• Committed to the values and aims of Headway Luton

Desirable criteria

• Experience in a senior leadership role (e.g. CEO, Director or equivalent).
• Understanding of CQC or regulated services
• Experience of fundraising, commissioning or contract management
• Relevant qualification (e.g. business, leadership or management)

Position: Chief Executive Officer
Employer: Headway Luton Ltd (Registered Charity 1080775)
Location: 49-53 Alma Street, Luton, LU1 2PL
Responsible to: Board of Trustees

Hours: 25 hours per week (flexible, Monday to Friday)
Salary: £30,277 per annum (pro rata)
Contract: Permanent, subject to a six-month probationary period

Annual leave: 28 days plus bank holidays (pro rata)
Pension: 5% employer contribution
Other benefits: Flexible working, TOIL for additional hours and free on-site parking

Appendix 1: Initial priorities (first 6 months)

• Build strong relationships with staff, trustees and key stakeholders.
• Develop a clear understanding of services, operations and funding.
• Review the current financial position and identify risks or opportunities.
• Ensure governance and reporting processes are effective.
• Identify early opportunities for service improvement or development.
• Contribute to future strategic planning. 

Royal Voluntary Service has an opportunity available for a Head of Philanthropy & Partnerships to join our team, working from home. You will join us on full-time, permanent basis, and in return, you will receive a salary ranging from £50,434 per annum.

About the Head of Philanthropy & Partnerships role:

Royal Voluntary Service mobilises volunteers to support people in need and the NHS. Our volunteers work with healthcare teams and in communities providing practical help and emotional support when people are struggling to cope.
 
About the Head of Partnerships & Philanthropy role:

This is a newly created, senior leadership role responsible for building and scaling a high-value income stream across corporate partnerships, high-net-worth (HNW) individuals, and philanthropy at Royal Voluntary Service.
 
The role will lead the development and execution of a strategy to generate £1m+ in sustainable annual income, with a strong focus on new business acquisition, strategic relationship development, and long-term value creation. 

What Makes This Role Attractive

• Opportunity to build a function from scratch with CRO-level sponsorship 
• High visibility across leadership and Board 
• Ability to shape a modern, commercially-driven fundraising model 
• Direct impact on scaling income and social outcomes

Hours: 35 per week, Monday - Friday. 

Location: Homebased with occasional national travel

This is what we're looking for:

Experience

• Proven track record of delivering £1m+ income targets in: 
• Corporate partnerships 
• Philanthropy / major donor fundraising

Skills & Capability

• Highly commercial with a new business mindset 
• Exceptional relationship builder with gravitas at senior level 

Leadership Style

• Proactive, entrepreneurial, and outcomes-focused 
• Comfortable operating in a newly created role with ambiguity 

This is what you'll be doing:
 
Income Generation & Strategy

• Develop and deliver a clear partnerships & philanthropy strategy aligned to RVS growth objectives 
• Own and deliver against a £1m+ annual income target, with defined pipeline metrics 

Corporate Partnerships

• Design and secure strategic, multi-year corporate partnerships (5–6 figure+ value) 
• Target organisations aligned to RVS mission (CSR/ESG agendas, employee engagement, volunteering) 

This is all the other great stuff you'll be getting:

• A salary ranging from £50,434 per annum 
• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Up to 2 days paid volunteer leave a year, through our employer supported volunteer scheme
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme with 8% employer contributions
• 2 x Base Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
• Opportunities to discuss flexible working
• Opportunities to develop new skills and progress your career
• The chance to make a positive, lasting impact that changes lives, communities, and society

If you feel have the skills and experience to become our Head of Partnerships & Philanthropy please click ‘apply’ today, we’d love to hear from you!

The closing date for this role is 1 May 2026. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!
 
Join Royal Voluntary Service and together we can change lives, change communities and change society.

This role is remote however we require someone to be based in or a short commutable distance to cover the region.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are looking for an enthusiastic Regional Development Officer for North East Scotland. A recent reshaping of our Regional teams means this role will sit under our newly appointed Head of Scotland and be part of an exciting new chapter in Mary's Meal UK's fundraising vision.

You will be a warm, visible ambassador for Mary’s Meals – igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values‑driven relationships and using insight to guide your priorities, you’ll nurture local networks, identify high‑potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward‑facing work, you’ll turn first conversations into committed, long‑term support that strengthens our movement and fuels our mission.​

Working closely with the Head of Scotland, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary’s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories.​

Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary’s Meals’ warmth and dignity, helping us reach more children through relationship-led growth.

Key responsibilities include

• Work with the Head of Scotland to design and deliver a clear, insight‑driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities.​

• Use data, local insight, and (Region-specific) understanding to focus your time where growth potential is strongest.​

• Balance relationship‑building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors.

• To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach​

• Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary’s Meals’ mission and values.​​

• Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement.

• Represent Mary’s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks.​

• Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility.​​

• Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising.​

• Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully.​​

• Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision.​​

• Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape.

• Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region.

To apply for the role of Regional Development Officer (0.6 FTE) based at Mary’s Meals UK, please follow instructions on the Charity Job website.

Applicants must hold full right to work in the UK and be based in the North East of Scotland.​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Wednesday, 15 April 2026.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Interviews will commence week of 30 March. If you have any special requirements or adjustments before an interview, please let us know. 

About the Giving Directorate and Net Zero Carbon Programme
The Church of England ministers to every community in England, and our mission and ministry is sustained and expanded through a culture of generous giving.

The Giving Directorate plays a vital role in equipping dioceses, parishes, and clergy with the tools and confidence to encourage generosity. Through strategic leadership, innovative resources, and collaborative partnerships, we aim to inspire giving that enables the Church to flourish in every community. We lead major funded projects that strengthen giving across the Church, ensuring that generosity is central to mission and ministry.

The Giving Directorate has four teams: Innovation & Insight (leading on innovations, the parish share project, data analysis and marketing); Parish Giving Scheme (giving mechanisms and technology); NZC Fundraising (including policy, philanthropy and gifts in wills) and Learning & Development (delivering training, mentoring, and equipping clergy and diocesan giving advisors, national and regional conferences, and developing online learning resources for parishes).
You will sit within the Net Zero Carbon Fundraising team which leads the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments to secure the significant additional funding needed to decarbonise the Church of England.

What you'll be doing
Legacies have historically played a transformative role for the Church of England - sustaining parish ministry, helping deliver the 30,000+ community projects run by parishes every year, conserving historic buildings and enabling important work for the future, including Net Zero Carbon projects. There is significant untapped potential for legacy giving to make an even bigger difference to our work, but awareness is uneven, and local church leaders often lack the training and resources to talk confidently about gifts in wills.

As the Gifts in Wills Manager, you will lead an ambitious new legacy programme to significantly expand the support and resources available for all parts of the Church of England to effectively encourage legacy giving. This will include creating new legacy giving resources that can be used by parishes, cathedrals and Dioceses as well as new training for local parish volunteers, clergy and senior leaders.

Gifts in wills have the potential for significantly enhancing the work of the church in caring for God's creation, being the culmination of a person's lifetime of commitment and care for the church and God's creation. The role will include specifically looking to develop NZC cases for support as a way to encourage gifts in wills, through linking the ongoing and perpetual care of God's creation with the long term impact of gifts in wills.
Through your work you will create a culture shift where legacy giving is demystified to become a natural part of Christian discipleship. The increased number and generosity of legacy gifts pledged and received will make a long-lasting impact on the financial ability of parishes, cathedrals, and dioceses to fund their ministry and social impact in the communities they serve.

Key Relationships: Head of Net Zero Carbon Fundraising, Deputy Director (Learning and Development), Regional Giving Advisors, Head of Resources & Insights, Diocesan Giving Advisors, NCIs Legal Team, Farewill, Christian Aid.

This is a fixed-term contract role for three years, and interviews will take place week commencing 27 April.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Plymouth.  

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11346 Stroke Support Coordinator

Location: Home-based, Plymouth UK. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: This is a fixed-term contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 19 April 2026

Interview Date: To be confirmed

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role requires extensive travel across Plymouth to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you an experienced retailer looking for a great place to reach your full potential?

We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop. This is a part time role, working 22.5 hours per week.

What does this role do?

As Assistant Store Manager, you'll:

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the store, working to maximise profits where possible,
• be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Could this be you?

To be successful in this role, you'll need significant retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

We are looking for a strategic, values-driven and collaborative Charity Director/CEO to lead DS Achieve (a small charity) through its next stage, building on strong foundations to ensure long-term sustainability and meaningful impact for the families we support.

This is a rewarding opportunity to play a key role in shaping the future of a small community-focused charity supporting children and young people with Down Syndrome. Working closely with the Board of Trustees, you will provide strategic leadership, guide the development of the organisation, and support a committed team to deliver high-quality services for families across Hertfordshire and surrounding areas.

Please see the attached Role Profile for details.

Harris Hill is working with an international charity, to help source an Events Project Manager to project lead the planning and delivery of an event in November. 

The client is looking for someone on a project basis, paying whoever to work from home, in their own time, paying you a fee based on the project. If you are interested, you would need to propose a charge, based on your services for the entire project. 

50% paid before the events divided up into milestones, and 50% after the event.

The Events itself is a Gala dinner, for 400-450 people, based in a London venue of your finding. Here are a few more details about the role and your responsibilities:

Source and secure venue

Identify and manage all suppliers (catering, AV, décor, etc.)

Develop and manage event timeline and delivery plan

Set up and manage ticketing process (freelancer is not accountable for ongoing ticket sales management)

Coordinate guest list, invitations, and table allocations

Support planning of fundraising mechanics (auction, pledges, donor engagement), providing operational support on the night as required.

Conduct weekly check-ins with project lead to review progress, outstanding tasks, and any issues

Finalise run-of-show draft and staffing/volunteer plan

Create online feedback form for attendees post event Event Delivery

Produce full run-of-show itinerary Lead all event logistics and coordination

Manage suppliers, staff, and volunteers on the day

Ensure a professional, high-quality guest experience

Oversee delivery of fundraising activities during the event

Post-Event

Manage supplier close-out

Distribute and collect attendee feedback via online form; include key insights in post-event report.

Deliver a full post-event report including attendee feedback, suggested improvements, and key learnings

If you are interested in this opportunity, please apply for further details.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Events Fundraiser role. This position offers a unique opportunity to contribute to impactful charity work by delivering engaging fundraising events that inspire supporters, maximise income, and foster lasting relationships.

Key Responsibilities:

• Develop and implement operational and marketing plans for allocated events to ensure timely delivery within budget and meet income targets.
• Monitor financial performance, KPIs, and supporter engagement, adjusting strategies as needed to maximise success.
• Manage a diverse portfolio of high-value supporters and volunteers, providing personalised stewardship and recognition to enhance retention and long-term commitment.
• Lead supporter journeys, optimise communication strategies, and develop tailored fundraising materials to facilitate growth across events.
• Cultivate relationships with supporters, stakeholders, and external partners to unlock new fundraising opportunities and increase event participation.
• Oversee the recruitment, training, and management of event volunteers, ensuring efficient support for event activities.
• Collaborate with internal teams to evaluate processes, improve supporter experiences, and ensure compliance with legal, data protection, and organisational policies.
• Contribute to department initiatives, including sourcing corporate participation and developing new fundraising concepts to broaden income streams.

Person Specification:

• Demonstrated experience in event or supporter-led fundraising, with a track record of growing income and engagement.
• Excellent supporter care skills, with the ability to build rapport and deliver a high-quality service to a diverse supporter base.
• Strong organisational and project management skills, capable of managing multiple priorities in a fast-paced environment.
• Proficiency in ICT tools such as Word, Excel, Outlook, and databases, with a good understanding of data management and analysis.
• Effective verbal and written communication skills, adaptable to various audiences and stakeholders.
• Knowledge of fundraising regulations, data protection, and equalities policy, ensuring activities comply with best practices and legal standards.
• Creative thinking and problem-solving abilities, with a solutions-focused approach to achieving objectives.

What’s on Offer:

• Salary: Circa £29,500
• Location: Remote – Occasional regional travel
• Contract: 12-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are seeking an experienced and committed Youth Work Programme Manager to join The Kite Trust. This is an exciting opportunity to lead and develop impactful programmes that support and empower LGBTQ+ young people. The successful candidate will provide strategic oversight of our youth work provision, manage and support a dedicated team, and work collaboratively with partners to ensure our services remain inclusive, responsive, and effective. If you are a thoughtful and motivated leader with a strong commitment to high-quality youth work and creating safe, supportive spaces for young people, we would welcome your application.

This is a remote position but will require travel across Cambridgeshire, Peterborough, and the surrounding areas.

Contract Type: This is a full-time permanent position, working 32 hours within a 4-day working week. We are happy to discuss and explore flexible options and job share opportunities.

Salary: £34,936 – £40,311 depending on experience.

To find out more about the role, please review the application pack detailing the job description and person specification and apply via the link on our website.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

About Eden Project

Eden Project is an educational charity with a unique community outreach programme with UK wide reach demonstrating engagement, positive action for people and planet and the creation of real social capital on a mass scale.  The post holder will co-lead the community engagement and development of participation in activities for the Big Lunch programme, building skills and confidence in community action. Building a variety of entry points for Big Lunch Organisers to join the peer-to-peer Network across the UK, the role holder will provide support, signposting and networking opportunities for participants as they develop their own ideas. 

About the role

We are looking for an enthusiastic and experienced Community Engagement Lead to co‑lead the development of our community engagement offer across the UK.

This role focuses on growing year‑round participation in The Big Lunch, strengthening peer‑to‑peer networks, and supporting people to build skills, confidence and momentum for community action and nature connection. You will design and deliver engaging online and in‑person activities, nurture relationships with participants and partners, and help ensure that community‑led action is visible, celebrated and sustained.

You will work closely with colleagues across Communities, Partnerships, Research and PR, and alongside another Community Engagement Lead, to shape shared objectives and a collective action plan.

• Flexible, home‑based working
• The opportunity to work on a nationally recognised community programme
• A supportive, passionate and values‑driven team
• The chance to make a meaningful impact for people and planet

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in East Berkshire.

Position: S11360 Stroke Support Coordinator

Location: Homebased, Reading and Wokingham. However, extensive travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 24 hours per week

Salary: Circa £19,400 per annum - FTE circa £28,340.58 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance to where you live)

Contract: Permanent. Services are contracted and there is currently funding for this contract until March 2031.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 19 April 2026

Interview Date: To be confirmed

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.