Work experience jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Title: Active Recovery Lead
Employer: The Southmead Project
Accountable to: Head of Active Recovery
Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS
Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.
Contract: Permanent
Salary: £33,505 p/a pro rata
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
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Paid supervision for 1.5 hours per month, with an external clinical supervisor
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Line management for 1 hour per month
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Training budget of £500 per year to spend on relevant training of that person’s choice
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Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice
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Employer pension contribution of 5%
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
Job Purpose:
We are looking for a warm and passionate leader to come and join the Active Recovery Service.
As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
Principal Tasks:
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Run two Active Recovery groups a week, with , with the help of the Practitioner.
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Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
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Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.
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Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers.
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Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
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Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
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To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
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Participate in and support the recruitment and induction training of volunteers.
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Support and line manage a team of volunteers.
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Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
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Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.
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Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.
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Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.
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Contribute content for reports as required.
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Build and maintain positive relationships with partnership organisations for the project
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Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.
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Record data accurately and in a timely manner on Oasis.
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Produce social media and website posts about the project, including producing and editing videos.
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Attend monthly one-to-one line management meetings with the Head of Active Recovery.
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To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL
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Full drivers licence and access to own transport.
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Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.
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A sound understanding of the issues affecting members who have experienced trauma and abuse.
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Experience in managing projects.
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Excellent administration and organisational skills, including experience of managing sensitive personal information.
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Experience of and confidence in using multiple computer and case management systems.
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At least 2 years’ experience of delivering groups in the community, preferably activity based.
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At least 1 year’s experience of providing face-to-face support for survivors of abuse.
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The ability to arrange group activities and liaise with other local organisations to help plan them.
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The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.
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The ability to work flexibly within a team and support those within it.
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Experience in managing volunteers.
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Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation.
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A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.
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Experience in managing a long-term budget.
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Knowledge of survivors’ voice work.
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To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
DESIRABLE:
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Experience of building and maintaining positive partnerships in the community.
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Experience of running a community based project.
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Experience of setting up processes for survivors’ voice work.
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Knowledge of making content for social media, including video recording and editing skills.
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Experience managing recruitment and training.
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Experience in chairing meetings and the ability to plan and review activities with a team.
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Experience designing outcomes processes and collecting outcomes data.
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Experience in writing reports, preferably funding reports in the charity sector.
Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready for something new?
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet
Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide
Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills.
The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.
It’s essential that applicants have their own car and are willing to drive a minibus (full training provided).
Do a job that is amazing!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services.
Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.
You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support.
The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.
Key Responsibilities
• Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.
• Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support.
• Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.
• Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.
• Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.
• Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.
• Provide mentoring and support to volunteers who work within the team to provide services to carers.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.
A local charity team of staff and volunteers, working with and for family and friend carers.



The client requests no contact from agencies or media sales.
The role
We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.
Reporting to the Chief Executive, you will:
- Lead governance, compliance and risk management
- Ensure adherence to all regulatory and statutory requirements
- Drive operational performance, efficiency and continuous improvement
- Support delivery of strategic objectives and organisational growth
- Lead business continuity and organisational resilience planning
- Act as Data Protection Officer
- Work closely with Trustees, NHS partners and external stakeholders
This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.
About you
You will bring:
- Significant senior leadership experience in an operational role
- Strong expertise in governance, compliance and risk management
- Experience within a regulated environment (e.g. charity, healthcare, public sector)
- Strong strategic thinking with the ability to deliver operationally
- Excellent communication and stakeholder engagement skills
Why join us?
- A supportive, values-led organisation
- The opportunity to make a meaningful difference every day
- Generous annual leave (plus birthday off)
- Pension, EAP and life assurance
- Free on-site parking
Safeguarding & inclusion
We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.
We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: Friday 10th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Senior Philanthropy Officer – Job Advert
Contract: Permanent
Salary: £37,221.19 to £41,740.90
Closing Date: 13th April
First interviews to be held: w/c 20th April
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Officer to join our Philanthropy team based in London or Manchester.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week to be worked in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About Centrepoint
Centrepoint exists to help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037, and together with our partners we support over 16,000 young people each year.
High Value Giving is an area of income growth for Centrepoint, with the Philanthropy team forming part of the Relationship Fundraising Department. The Senior Philanthropy Officer role plays a crucial part within the Philanthropy team, as the team look to build upon their recent successes and income trajectory.
Developing donor relationships, producing important cultivation resources and contributing to the creation of a robust donor pipeline will form key responsibilities for this role. This is an amazing time to be joining the team, as we embark on delivering our new strategy and exploring new philanthropic trends.
About You
The Senior Philanthropy Officer will report into the Philanthropy Manager. This role will steward its own major donor portfolio, managing gifts between £5,000 and £100,000, and project manage an element of the team strategy to help achieve the Philanthropy income target.
The post holder with work closely with other teams, particularly the mid-value team, within fundraising and the organisation more widely, to maximise income for Centrepoint.
This role offers a fantastic opportunity to develop skills and experience in major donor fundraising, while being part of an energetic and passionate team. This role would suit an established relationship fundraiser seeking their next high value giving opportunity.
What you’ll be doing
As Senior Philanthropy Officer, you will play a key role in growing high-value income by developing relationships with major donors and building a strong pipeline of future supporters.
You will manage your own portfolio of major donors while also contributing to the wider philanthropy strategy.
Your responsibilities will include:
- Managing and stewarding a portfolio of major donors, developing tailored engagement and communication plans
- Growing income from existing donors and cultivating new major donor prospects
- Leading the Mid Value to Major Donor pathway, identifying and developing high-potential donors
- Project managing key elements of the philanthropy strategy to drive income growth
- Working with teams across the organisation to identify funding needs and develop compelling cases for support
- Producing major donor appeals, reports, newsletters and updates
- Maintaining accurate donor records and reporting on the CRM system
- Managing administrative and financial processes relating to donor income
- Representing the organisation at donor meetings, events and service visits
- Keeping up to date with philanthropy trends and sector developments
- Supporting wider fundraising events and activities
What we’d be looking for from you…
The ideal candidate will have:
- Proven experience in relationship fundraising, philanthropy, or relationship management
- Experience managing donor or client portfolios
- Strong project management and organisational skills
- The ability to write engaging communications for a high value audience
- Confidence building relationships with high-net-worth individuals
- Experience working collaboratively across teams
- A proactive, creative and results-focused approach to fundraising
- A strong commitment to the organisation’s values and mission.
Why join Centrepoint?
In return, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Covers the costs of a wide range of medical treatment including dental, optical, complementary and alternative therapies).
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Senior Philanthropy Manager click ‘Apply’ now!
Job Title: Communications & Publications Coordinator
Department: Communications
Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)
Salary range: £30,000- 32,000 pro rata
Contract Length: Fixed term (1 year)
Reporting to: Acting Director of Communications & Marketing
Direct Reports: None
Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)
Who We Are
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
Role Overview
Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.
Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.
This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.
Key Responsibilities
Writing & Editorial
·Researching, writing, and editing articles, features, and news stories for internal and external publications.
·Drafting press releases, media statements, briefings, and opinion pieces.
·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).
·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.
·Assisting with the development of case studies and impact stories.
·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.
·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.
Media & Public Relations
·Supporting proactive media outreach and maintaining media contact lists.
·Responding to media enquiries in coordination with the Director of Communications & Marketing.
·Preparing briefing documents for interviews and public appearances.
·Monitoring media coverage and compiling press reports.
·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.
·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.
Publications Management
·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.
·Liaising with contributors, designers, printers, and external suppliers as required.
·Ensuring all publications meet brand and editorial standards.
·Proofreading external collateral for teams across the charity.
·Assisting with distribution planning and stakeholder communications.
Administrative & Team Support
·Managing the Communications and Marketing inboxes.
·Supporting campaign delivery through written materials and briefing documents.
·Assisting with communications for events, exhibitions, and key initiatives.
·Managing incoming communications requests and scheduling workflow.
·Attending team meetings and contributing ideas.
·Supporting cross-organisational communication projects as required.
Person Specification
Essential
·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.
·Strong proofreading and editing skills with high attention to detail.
·Experience writing articles, features, press releases, or similar content.
·A professional and confident approach to internal and external communications.
·Strong organisational skills and ability to manage multiple deadlines.
·A collaborative team player who can work with direction.
·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.
Desirable
·Experience working in a charity, faith-based, or membership organisation.
·Understanding of media relations and press processes.
·Experience coordinating print or digital publications.
·Familiarity with basic website content management systems.
·A qualification in communications, journalism, English, marketing, or a related field.
·Interest in faith-based or community-focused work.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 7%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave.
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Please add a covering letter to your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Cinema Manager to build and run our service based in Alder Hey Children’s Hospital. The post-holder will work closely with the part-time Deputy Cinema Manager, their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run a minimum of four regular inpatient screenings each week, including evenings and weekends. There is also a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identifying candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
- Line management of the Deputy Cinema Manager.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Alder Hey MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Prior people management responsibility.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
This exciting new role offers the right candidate the opportunity to lead LBWP's programmes and services for Black and minoritised, i.e. Global Majority, women and children who are survivors of domestic violence and abuse. Our programmes team is expanding as we are providing new refuge and dispersed accommodation services as well as legal advice, counselling and ex-service user training and development support.
This senior leadership role also involves developing and maintaining external parternships with key stakeholders, funders, strategic women's sector organisations and local community partners as well as overseeing programme budgets, facilities managment and service user engagement.
Essential skilss and experience include:
- Senior management experience within the voluntary, community, or public sector
- Proven experience of simultaneously managing complex, multi- programme delivery
- Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
- Experience of working as part of a senior management team and working collaboratively to develop organisational strategy and operational plans
- Experience of managing and supporting line managers and multidisciplinary teams
- Experience of managing project budgets, reviewing management accounts and identifying issues with internal systems to improve them
London Black Women's Project is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. We work across London in partnership with London boroughs, the specialist women's DV sector, funders and community services to provide holistic wraparound support and advice.
Please submit a CV and covering letter. In the covering letter, please detail how your skills and experience meet the key person specification points for the role, i.e. the points marked 'X' in the 'CV/CL' column of the Person Specification. Thank you.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to take a leading role in shaping Sift's future at a pivotal moment in our journey.
We support people affected by self-harm with compassionate, non-judgemental services, and demand for our work is growing. As we look ahead to the next phase of development, we are investing in fundraising to help us reach more people who need support.
We are looking for an experienced, values-led fundraiser who is excited by the opportunity to build, influence, and make a tangible difference.
Working closely with the CEO, you will lead our fundraising efforts and help us move from a reactive to a more proactive, strategic approach to income generation.
What you’ll do
You will play a key role in developing our fundraising including:
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Leading on fundraising for trusts and foundations fundraising
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Building and managing a strong pipeline of funding opportunities
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Supporting the development of a major donor pipeline
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Overseeing delivery of targeted appeals and up to two campaigns per year
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Strengthening funder relationships and long-term stewardship
Why this role matters
This role is central to our future.
Your work will directly increase access to safe, compassionate support for people affected by self-harm and enable us to widen our influence across systems and communities.
Why join us?
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Real impact: Work that makes a tangible impact
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Flexibility: A part-time role with flexibility
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Autonomy: Scope to shape and develop our fundraising approach
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Purpose-driven culture: A small, collaborative team that puts people first
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A pivotal moment: Be part of an organisation evolving and growing its reach
What we’re looking for
We’re looking for someone who brings both experience and a strong alignment with our values:
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Proven fundraising experience (particularly trusts and foundations)
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Ability to work independently and prioritise effectively
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Strong writing skills and the ability to tell compelling stories
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Confidence in building and managing relationships
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A thoughtful, proactive approach with a high level of self-direction
If you’re looking for a role where you can shape strategy, work with purpose, and see the real-world impact of your work, we’d love to hear from you. Download the full recruitment pack for more details. We look forward to your application.
Please submit a copy of your CV and a covering letter which answers the following questions:
1. What motivates you to apply and why you are so well suited to this position?
2. The fundraising environment for small charities has become increasingly challenging. In this context, what do you think we need to prioritise to develop a successful fundraising pipeline?
3. What might you find most challenging in this role? Please explain why and tell us your strategies to address and overcome potential challenges.
We focus on improving support and knowledge, whilst working to sift out the causes, stigma and misinformation around self-harm.
The client requests no contact from agencies or media sales.
Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.
What you’ll do:
- Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring:
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
From front pages of national newspapers to regular TV and radio appearances, our highly successful press team plays a vital role in raising the profile of Diabetes UK. We secure coverage that talks frankly about the diabetes crisis and the seriousness of diabetes. We tell the story of Diabetes UK’s pioneering research, campaign for improvements in diabetes care, and share the stories of those with lived experience of all types of diabetes.
As Media Officer, you’ll be part of a busy, high-performing media team. You’ll collaborate with teams across the organisation, with a key focus on our fundraising and events activities. You’ll also play a key role in our busy press office, working with regional, national, trade and consumer media to provide expert comment and information.
The client requests no contact from agencies or media sales.
Age UK is hiring Customer Advisers to join our National Advice Line!
We are still in a cost-of-living crisis and changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.
If you are passionate about helping others while providing an excellent customer service, this may be the role for you.
This role offers hybrid working between home and our offices in Blackpool and Ashburton (a robust home broadband connection is essential). The team work from the office at least one day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.
The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.
Last date for applications Tuesday 14th April 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Experience
- Experience of computer-based systems, applications, and keyboard skills. A, I, T
- Experience of working to set time scales. A, I
Skills and Knowledge
- Ability to communicate with a wide range of people in a professional manner. I
- Ability to deal with difficult and distressed callers calmly and politely. I
- Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
- Commitment to customer care and equal opportunities. A, I
- Good numeracy and literacy skills. A, T
- Accurate data entry skills. A, T
- Excellent communication skills including a confident telephone manner. I
Personal attributes
- Personal resilience in dealing with difficult and distressed callers whilst managing own wellbeing. A, I
- Flexible approach to hours of work. I
Great to haves:
- Experience of working in a contact centre or call centre environment. A, I
- Experience of providing information and signposting on a broad range of subjects. A, I
- Knowledge of issues which affect older people. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed?
Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?
Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?
Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.
About the Role
Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.
You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.
Contract terms
- £30,000 - £35,000 per annum
- Permanent
- Full time (35 hours per week)
- Hybrid working: Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll be doing
- Providing expert advice and guidance to branches and regions on all volunteer management matters.
- Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
- Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
- Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
- Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
- Contributing to the development and refinement of volunteer policies, processes and guidance.
- Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
- Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
- Working collaboratively with colleagues and stakeholders across the organisation.
You’ll ideally bring:
- Experience working with or supporting volunteer, or advising on people related matters.
- Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
- The ability to exercise sound judgement and take a balanced, proportionate approach.
- Excellent written and verbal communication skills
- Strong project management experience, including the development and delivery or improvement focused initiatives.
- A proactive, solutions focused and improvement-oriented mindset
- Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
- Experience of providing advice, training or support on volunteering matters.
- Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
- Report writing and presentation skills.
- Experience in prioritising workloads and working to deadlines with speed and accuracy.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
Applications close: Thursday 16th April @ 09:00am
Interviews: w/c 27th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.