Jobs

As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment. 

Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the London Boroughs of Croydon, Sutton and Merton. Our vision is to offer huge amounts of compassion and professional insight to children and young people living in these areas.

We’re currently recruiting two full-time Charity Administrators. The posts are office based and offer a great opportunity for a varied role in a forward-facing young people’s mental health charity.

To be successful in the role you must:

· Have an interest in and empathy for young people

· Be able to respond sensitively to young people in distress on the phone, in person, via email and text

· Have a professional telephone manner and excellent interpersonal skills

· Be highly computer literate and confident using Office 365

· Have very good organisational, administration and time management skills

· An ability to work within organisational frameworks and structures 

· A commitment to operating within the policies of the charity including confidentiality and Equality and Diversity

In return we offer a salary of £29,507 p.a., inclusive of Outer London Weighting.  Staff have access to regular internal and external training opportunities and to benefits including a company pension, an Employee Assistance Programme, store and event ticket discounts. These posts are advertised as full-time but are also open to job share.

Join Our Team as a High Value Executive (Trusts)

Are you passionate about making a real difference to people's lives? Do you thrive in a collaborative environment where your contributions are valued and celebrated? If so, we want to hear from you!

Attractive Benefits:

• Salary range: £25,000 to £28,000 per annum
• Hybrid working pattern, offering flexibility and work-life balance, one day a week in the office
• Career development training and progression opportunities
• Supportive team culture focused on respect, communication, and collaboration

Why You Should Join Us:

• Are you eager to utilise your skills to secure income from charitable trusts and foundations?
• Could you excel in delivering exceptional stewardship and customer care to trust donors?
• Are you passionate about identifying and cultivating relationships with new trust supporters?

Your Impact:

• As a High Value Executive (Trusts), you will play a vital role in securing income to support our mission.
• You will have the opportunity to present our work in clear and compelling proposals, making a direct impact on the lives of those we serve.

Career Development:

• We are committed to your ongoing learning and development, providing opportunities for you to grow and progress within our organisation.

Our Mission and Vision:

• At Sue Ryder, we are dedicated to providing compassionate care and support to those facing life-changing conditions. Join us in making a difference every day.

Your Essential Criteria:

• One year of relevant work experience or voluntary experience
• Ideally experience in fundraising environment, preferably with grant-giving trusts
• IT literate with proficiency in Microsoft Office
• Excellent communication skills, both written and verbal

Join Us Today: If you are ready to take the next step in your career and make a meaningful impact, apply now to become our newest High Value Executive (Trusts). Together, we can make a difference.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Regenerate is looking to recruit a highly organised, efficient and focused grants officer. This integral role is all about thinking creatively and securing funding through applications to Trusts and Grant giving bodies.

The position requires someone with an attention to detail and ability to prioritise and multitask effectively. It requires an ability to think creatively and efficiently deliver applications and reports, keeping to strict deadlines.

To do this, you must be able to understand the impact of Regenerate’s work and creatively demonstrate its worth to a variety of current and potential stakeholders. You must also be able to accurately keep records and ensure data on applications, reports and other fundraising sources is well managed. In addition, you may be required to support the other areas of fundraising.

Regenerate is a youth charity established to work with young people who live on housing estates in Roehampton and Putney and surrounding areas.

Regenerate inspires and supports young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. Its vision is to create opportunities for young people to thrive.

Alongside extra holidays, Regenerate offers all employees a range of benefits such as a generous training budget and wellbeing packages -  outlined in the job sspecification.

To appl for this role, please look over the attached job pack and fill out an online application form to let us know why you're applying and how you align with the person specification!

Grant Support Executive

 £24,000-£27,000 (dependent on skills and experience) plus generous benefits

 Opportunities for full-time permanent roles

 Location – Hybrid working split between the Foundation’s office in London and home.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

To help us with this important mission, we currently have vacancies for Grant Support Executives. Our Grant Support Executives form part of a pro-active, centralised function who support each other and work together to deliver the greatest impact wherever it’s needed the most.

The role includes carrying out the assessment of capital and revenue grants; preparing and formatting assessment reports, drafting offer letters, processing claims and ensuring key information is captured within internal systems; connecting with applicants to arrange monitoring and evaluation meetings; and working together as part of a united team to provide administrative support across the Foundation - always delivering high levels of customer service.

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

What are we looking for?

We would love to hear from you if you have an understanding of grant application processes and governance, coupled with knowledge of how sport can be used for community benefit. You will also need experience of working with office administration systems, delivering effective administration support to a varied team, and communicating with colleagues and customers remotely.

We’re looking for a team player with a keen attention to detail and strong organisational skills who takes pride in delivering excellent customer and administrative service.

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £24,000 - £27,000 per annum, dependent on relevant skills and experience.

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org. uk

How do I apply?

To apply, please follow the steps outlined below:

1. Please send the following to jobs @ footballfoundation. org .uk

o CV

o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.

The closing date for applications is: Friday 17 May 2024 at 09:00

First interviews are currently scheduled for 23 & 24 May 2024.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

Fundraising Assistant

Horatio’s Garden charity is looking for an enthusiastic and committed individual, with flair for communicating through the written word, to support our Trusts & Foundations fundraising. This is a fantastic role for a graduate or someone looking to start a career in the charitable sector. You will be given ongoing support, training and mentoring throughout the job. 

Horatio’s Garden is a growing, award winning, national charity improving the lives of people with spinal injuries by creating and nurturing outstanding garden projects in NHS spinal injury centres.

Trusts & Foundations is our largest income stream and we are looking to increase capacity in the team during a growth period for the charity.You will support our experienced Trusts & Foundations team to help meet, and exceed, our income targets and to provide fantastic support to our donors.You will also have the opportunity to spend half a day a week in our Salisbury garden assisting the Head Gardener and spending time with beneficiaries.

Main duties: 

1. Identify and research grant giving trusts and foundations to whom Horatio’s Garden is eligible to submit applications for funding. 
2. Proactively approach relevant trusts and foundations, where possible, to discuss potential applications before submission. 
3. Prepare and submit high quality applications for funding for a range of Horatio’s Garden projects.
4. Prepare and submit high quality, timely progress reports to grant givers, contributing to longer term relationship development with funders. 
5. Maintain the Trusts and Foundations pipeline to maximise supporter retention and income generation.
6. Identify and deliver opportunities to engage grant givers with Horatio’s Garden, through events and garden tours, to increase supporter engagement. 
7. Support the whole fundraising team with tasks where required.

General

1. Work with the gardens, arts programme and finance teams at Horatio’s Garden to understand the need for funding and the impact of Horatio’s Garden to maintain profitable relationships with supporters.

2. Ensure all contact and communications with supporters is recorded on our CRM database and on pipelines to enable continuity with supporters across the team.

3. Keep up to date with trends and developments in fundraising to identify opportunities for Horatio’s Garden to increase sustainable income.

4. Actively contribute to team and organisation meetings. 

5. Actively contribute to projects and activities across the organisation, supporting colleagues and volunteers where necessary.

6. Support the charity at events and be willing to help the team with other activities where required.This may require travel to our garden sites across the UK and overnight stays.

Essential Skills, Knowledge and Experience for this role  

• A flair for preparing compelling and persuasive written proposals/documents
• Excellent interpersonal skills, with a warm, friendly and engaging manner 
• Numerate and able to interpret data and trends

• Ability to manage a varied workload, work on own initiative to multiple tight deadlines with demonstrable time management skills and processes
• Ability to form and maintain good relationships and to work within a team
• High level of efficiency – able to work under pressure 
• Energetic with initiative and drive 
• Enthusiasm for working in the charitable sector 

• Excellent working knowledge of MS Office packages, particularly Word, Excel and Outlook 
• Empathy and understanding of the issues faced by spinal injury patients

Please apply with covering letter and CV.

5 days per week.  Some out of hours work may be required, for which time off in lieu will be provided.

We welcome informal enquiries.Horatio’s Garden is an equal opportunity employer.

Ideally based in our head office, just outside Salisbury in Coombe Bisset, SP5 4LN.  Hybrid working considered.

As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.

Job Title:  Finance Officer
Must have: Full right to work in the UK (if you don't have this we unfortunately won't be able to consider you for this role but we encourage you to look at our other global opportunities on our careers page)
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Principal Location:London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.

Background:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn and supported over 25,000 families to set up businesses so they can afford the cost of educating their children.

Part 1:  Role Purpose:

This role is a key member of the busy HQ finance function. Although the role is primarily focused on the HQ finances, the role operates within the context of Street Child as a global charity and so also has interaction with the global finance team. The role offers the chance to work across a number of finance functions, and some of the subsidiary charities. It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role.

Part 2:  Key Responsibilities:

1) (40%) Deliver all functions related to Accounts Receivable

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
• Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
• Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly.  Following up on how to code any income which is not allocated to a source.
• Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements. 
• Raising donor invoices and requests for payments, and issuing donor receipts.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

2) (20%) Lead the Accounts Payable process

• Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
• Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
• Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
• Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Managing at least two payment runs a week and additional runs as required; ensuring that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set.
• Once the payment is made, allocating the payment against the invoices in the Finance system.
• Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
• Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Fully deliver the set up all payroll payments in time for the monthly pay day.  This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
• Any other responsibilities relating to Accounts Payable.

3) (40%) Month end reporting and reconciliation and subsidiary accounts

• Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
• Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
• Carry out monthly revaluations of bank accounts.
• Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
• Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
• Compile information for Gift Aid returns.
• General support and assistance to the team including administrative duties and managing the office post.
• Other ad hoc support to the wider operations team as may be required.
• Audit: support with the year end audit and provision of supporting information to auditors.

Part 3:  Person Specification

Attributes / Essential / Desirable

Education / Qualifications

• 5 GCSE at Grade C or above including English and Maths
• Post-GCSE qualification such as A-Level or T-level or equivalent
• Degree
• A Good understanding of double entry bookkeeping
• Part qualified accountancy qualification.
• Full Accountancy qualification

Experience and Knowledge

· IT Literate with strong Excel skills

• Familiar with using Teams
• Experience of working in a similar role
• Experience of using a CRM would be an advantage
• Charity or third sector experience.

Skills and Abilities

• Attention to detail
• Highly organised and self-motivated
• Flexible and able to manage multiple tasks at one time.
• Good written, verbal and presentation skills
• Ability to work under pressure and to tight deadlines
• Fast learner whilst not afraid to ask for help!
• Shows initiative in identifying problems and posing solutions
• Persistence and tenacity

Other

• Pro-active communication style including keeping team-members informed and updated as necessary.
• Work co-operatively and collaboratively with colleagues, other departments and other external contacts
• Strong communicator and able to explain work to other team members
• Good Interpersonal skills

As a dedicated marketing resource in this small but energetic charity team, the role of marketing assistant is to help elevate Youth Talk’s story and brand awareness amongst its target markets. The primary focus and accountability is to deliver on fundraising goals, driving awareness and new funding leads from its designated target markets.

Reporting to the Fundraising Manager this will include responsibility for creating and managing impactful marketing content and campaigns that grow the brand profile and drive fundraising income. This would be working across all channels including social media, search, PR, events and website content. This new position will build on the significant work and achievements of the last couple of years and you will support the strategic development of our fundraising marketing plan. 

This will require working closely with all the Youth Talk team as well as sourcing content from corporate partners, funders and external suppliers and stakeholders.

Main Responsibilities

• Build on Youth Talk’s Marketing Plan to ensure a balance of content across all marketing channels - effectively engaging with a range of audiences.  

• Write, edit and proof-read content for Youth Talk’s website, social media, email newsletters, press releases.

• Energetic, ideas-driven, low-cost marketing attitude. Strong focus on lead generation and ROI to be accountable for delivering on fundraising targets.

• Grow Youth Talk’s social media presence to generate new supporter leads and engage with comments to identify new creative stories.

• Support the fundraising team to develop, implement and evaluate a range of marketing activities and communications to deliver on Youth Talk’s strategic plan.

Additional Responsibilities

• Identify potential new relationships and opportunities for fundraising support.
• Produce reports on marketing activity to optimise content performance and develop insights to inform future activity.
• Work with the team to extract data opportunity for marketing use.
• Provide guidance to staff, external partners and funders on the consistent use of the Youth Talk brand and assets, including the logo, tone of voice, imagery.
• Be the brand guardian in terms of managing correct discipline and best practice around the brand as a mental health charity. Including working with internal colleagues to extract the maximum input and marketing value from the wider Youth Talk team.
• Provide support with events, including representing Youth Talk at events.

Person Specification

We are looking for a marketing individual who can demonstrate the following experience, skills and knowledge:

• Strong marketing and creative skills
• Previous experience in digital marketing across multiple channels
• Passion for social media
• Strong copywriting skills
• Ability to multitask, roll up your sleeves and be part of a small energetic team where adaptability is key
• A team player, as well as the initiative to manage your own work plan
• Experience in using IT systems and marketing management platforms
• Ideally working knowledge of WordPress
• Search engine marketing experience
• Attention to detail and a high level of literacy
• The ability to spot potential and build relationships
• A desire to learn more about fundraising

To make an application to be considered for the role, please submit the following:

· An up-to-date CV outlining your relevant experience (no more than 2 pages).

Interviews will be conducted in St Albans on 29th May.  

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Lambeth.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Lambeth Step Forward Recovery Cluster is an accommodation based service, set across Lambeth including hub sites situated in Brixton and West Norwood. The service provides care and support to over 60 customers living with enduring long term mental health. We also provide a service for two short-term post hospital discharge schemes for customers, who need support following hospital admission.

The role of our Support Worker play's a crucial role in fulfilling our customers expectations, making a positive difference and where appropriate supporting customers to step down to a lower level of support. Our Support Worker's are guided and mentored by 2 team leaders alongside a Contract Manager and as part of the team you will be developing and sustaining a good quality service to all our customers. An essential part of this role involves developing good partnership working with a range of professional's and maintaining excellent record keeping in line with our compliance management. More importantly, you will be required to oversee support planning, updating Risk Management Plans, and Keyworking. Applicants will need to be pro active and support our customers to enhance their lives.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Support customers to apply for benefits and manage their bills. Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible in work roles
- Open to feedback and good insight into self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused and enjoys helping people
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

About The Role
Closing Date: 9th May 2024. 
 
Hours: 21 - 35 hours per week 
 
Location: Community based in Swindon, with homeworking elements. 
 
Contract: FTC, ending March 2025.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
We would love to hear about why you want to work with the Alzheimer's Society! Tell us a little more about yourself in a supporting statement when submitting your application. 

About the role

We have an exciting and rewarding opportunity available for a home-based Community Development Co-ordinator to join our team in Swindon, engaging with the local community, until 31st March 2025.
 
Alzheimer’s Society secured grant funding from the Shared Prosperity Fund to deliver community development in Swindon; as part of this you will promote Dementia awareness with a specific aim to reduce inequalities and reach those with protected characteristics, or people experiencing multiple deprivations. In addition, you will work with those individuals experiencing and/or at risk of other health inequalities.
 
You will also:

- lead and engage communities to recognise dementia and understand how to navigate around health and social care system.
- have a flair for building trusted relationships and be flexible to attend events that happen at culturally important times for those communities we serve.
- demonstrate empathy and understanding of equity, diversity and inclusion, and what may be barriers to accessing a diagnosis of dementia, or health and social care systems.
- actively explore new possibilities for awareness raising.

About you

- Adaptable and flexible to the needs to different communities, as well as being confident representing the importance of community development to different stakeholders.
- Experience of making local contacts and networking with various services and providers to offer the widest range of opportunities to those we support and the ability to build relationships within communities and local community groups.
- A non-judgmental approach and outstanding communication skills.
- Adaptable and flexible to the needs to different communities, as well as being confident representing the importance of community development to different stakeholders.
- Strong organisational and time management skills.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Able to travel independently across Swindon, and further if required.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage, but experience with different communities, health inequalities or community development will also be considered. This experience could be paid, volunteering or lived experience.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values:
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Location: Hillingdon

Closing date: 19/05/2024

Interview date: 29/05/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker , we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.

We are looking for an  Assistant Support Workers  to join the Street Outreach Rough Sleepers Team

Thames Reach welcomes applications from people with transferable skills.

You will:

• Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough 
• Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with 
• Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation 
• Maintain and support relationships with partner agencies 
• Accurately record all work completed within given timeframes 

To succeed as the Assistant Support Worker, you will have:

• A strong commitment to providing a high standard of service 
• An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience 
• Good written and verbal communication skills
• A mature and thoughtful approach to equal opportunities and diversity in service provision
• A clean driving license

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: 

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website via the apply button. 

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Location: Hillingdon  

Closing date: 19/05/2024

Interview date: 29/05/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.

We are looking for a Lead Worker  to join the Hillingdon Streat Outreach Team.

You will:

• Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough 
• Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this 
• Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation 
• Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation. 
• Represent the team at multi-agency meetings 
• Accurately record all work completed within given timeframes 

To succeed as the Lead Worker, you will have:

• A strong commitment to providing a high standard of service 
• Experience working with people who have rough slept or vulnerable adults and supporting them to access services 
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently. 
• Good communication skills and confidence in public speaking when representing Thames Reach externally 
• Experience in forming strong working relationships with partner agencies, being able to challenge them when required 
• Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone 
• A clean driving license (desirable)

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: 

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Hours: Full- and part-time positions

Contract: Permanent

Location: CAML charity offices and outreach venues

Salary (pro rata for part time): From £28,000 per annum

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme  

Deadline: 6pm, Thursday 16th May 2024

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton and beyond.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities. 

We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need.  If you have at least one year’s experience as an accredited debt adviser, passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

If you are not an accredited Debt Adviser but you are an accredited Generalist Adviser with at least one year’s experience, are willing to complete the relevant training, passionate about supporting Merton and Lambeth residents, we would love to hear from you.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients.  You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework.  You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.

Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

Main duties and responsibilities

• Provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework

• Commit to train for debt adviser (if trainee) and ongoing training/development (all roles) as requested by the charity

• Provide generalist advice in benefits, income maximisation and housing as required

• Complete Debt Relief Orders on behalf of clients (if accredited)

• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly

• Provide a clear plan of action and follow-up on actions relating to cases as appropriate

• Follow-up on actions relating to cases as appropriate

• Identify and escalate serious problems, including safeguarding, appropriately

• Ability to work to own initiative within a team environment. 

• Work closely with service colleagues and wider CAML team

• Support clients in CAML offices and outreach venues

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded

• Review your work, and monitor quality standards, as per the Citizens Advice quality framework

• Ensure data protections regulations are adhere and office procedures followed

• Work with your line manager, senior managers and charity colleagues to develop and improve services, and your own standards.

 

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work.  We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager (Head of Advice Services).

Person Specification

• Generalist Adviser certificate (Citizens Advice or equivalent) – Essential

• Accredited debt adviser (either through relevant Citizens Advice debt training, Wiser Adviser training). – Essential for accredited role

• Willingness to undertake training and development to comply with Citizens Advice quality standards

• Experience of using client management databases (we use Casebook) - Desirable

• Ability to prioritise work, meet deadlines and manage caseload - Essential

• IT competency and experience - Essential

• Ability and willingness to work as a team - Essential

• Understanding of and commitment to the aims and principles of Citizens Advice service - Essential

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply. (please note we will not consider CVs for this role).

The deadline for applications is 6pm, Thursday 16th May 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Hours: 33.25 per week (10pm – 8am)

Location: City of London and Hackney

Closing date: 12/05/2024

Interview date: 22/05/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Night Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people. 

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.

We are looking for a Night Support Worker to join both the brand new Snow Hill Court team and the City Inn Assessment Service team.

Thames Reach welcomes applications from people with transferable skills.

You will:

• Conduct rapid risk and accommodation assessments with clients moving in to the service
• Liaise with external agencies and councils to ensure clients are receiving wrap around support
• Increase move on and throughput in the centre
• Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims
• Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes.

To succeed as the Night Support Worker, you will be:

• Outcome focussed

• Organised and efficient in your work
• Excellent at communicating and problem solving
• Confident in your ability to support clients and engage with a range of partners
• Competent at using a computer and a range of software packages
• Committed to developing your knowledge and skills

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: 

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%. 
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. 
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. 
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website via the apply button. 

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.