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Working as part of our handyperson team, you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes. 

Carry out home energy checks and support by fitting simple energy-efficiency measures in their homes. These include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing, fitting LED light bulbs and distributing timer switches etc. 

Carry out home repairs and maintenance work for older people and/or their carers across East London. 

About the role 

The Motability Foundation is recruiting two Policy Managers to join its newly established policy team, which sits within the Communications department. These roles will lead discrete policy areas, develop robust policy positions, and support the Motability Foundation in improving transport accessibility for disabled people. 

The Motability Foundation is building a future where all disabled people have access to accessible transport options so that they can make the journeys they choose. To achieve our ambitions, the Motability Foundation works closely with a wide range of stakeholders to develop, and then advocate for, policy and legislative solutions which result in tangible, real-world change. These roles are exciting opportunities for applicants who wish to play a crucial role at one of the UK’s foremost charities in doing this. 

The successful applicants will work closely with the Government Relations and Public Affairs team, as well as colleagues within the Motability Foundation and at Motability Operations, to advance our policy priorities, support the integrated communications strategy, and help raise the profile of issues affecting disabled people in their everyday lives. You will also engage regularly with policymakers and external organisations. 

These roles will suit experienced, proactive and collaborative policy professionals who want to strengthen their advocacy experience and help make transport more accessible and inclusive for disabled people. 

What you’ll be doing 

As a Policy Manager, you will lead policy work across agreed priority areas. This will include: 

• Developing robust policy positions, from defining the problem and intended outcomes, to assessing evidence and options, testing discoverability, and making clear recommendations – working closely with colleagues within the Motability Foundation and at Motability Operations, and external stakeholders. 

• Drafting high-quality policy outputs, including policy briefings, consultation responses, calls for evidence, and external correspondence. 

• Collaborating closely with Communications teams colleagues to promote policy positions to government, public and professional audiences, including contributing to campaign development. 

• Tracking political, legislative and policy developments, horizon-scanning for risks and opportunities and adapting policy positions and plans as needed. 

• Building trusted external relationships with policymakers, industry stakeholders and others who shape or influence policy – namely, disabled people and Disabled People’s Organisations. You must be comfortable with effectively communicating complex policy positions to a wide range of stakeholders.

• Working collaboratively across the organisation to ensure policy work is aligned and informed by wider insight. 

• Contributing to the development of the policy function, including its priorities, ways of working, and culture of collaboration, openness, and continuous improvement. 

Your experience 

We are particularly interested in candidates with experience in one or more of the following areas: disability and welfare, transport, tax and fiscal policy, or growth policy. Where candidates do not have direct experience, they should be able to demonstrate strong policy skills and the ability to apply them quickly to complex issues. 

Must haves:  

• Strong experience in policy analysis and developing evidence-led and creative policy positions - ideally on high profile and pivotal policy. 

• Demonstrable experience of communicating policy to senior officials, Ministers, advisers, Parliamentarians and wider industry stakeholders, both verbally and through high-quality written outputs.

• Strong understanding of UK and devolved policy-making and legislative processes, and strong political acumen and awareness of UK and devolved governments’ priorities.

• Understanding of, or commitment to developing expertise in, disability, accessibility, and inclusive transport policy.

• Ability to work collaboratively within a larger team and a complex matrix organisation, and build effective internal and external relationships. 

Nice to haves: 

• Educated to degree level in a relevant discipline. 

• Policy experience in the public, charity or not-for-profit sectors and/or in government (particularly HMT, DWP, No 10, BIST or DfT), Parliament, devolved administrations, or local government. 

• Experience helping to establish, improve or professionalise policy processes in an organisation. 

• Experience informing organisation-wide campaigns with policy expertise, insights and advice. 

The role

Lead the growth and delivery of Cruse's External Training & Consultancy programme, combining business development, customer relationship management, and delivery oversight to make Cruse the leading provider of bereavement training in England, Wales and Northern Ireland.

You will be responsible for managing our external training programme. The programme has been delivering high-quality grief and bereavement training to over 370 external organisations and thousands of individuals for the past ten years. This role will be responsible for sourcing, planning and managing customer engagements, and ensuring Cruse is the leading training provider for loss and bereavement in England, Wales and Northern Ireland.

You will be responsible for developing a sales and marketing strategy, targeting relevant organisations and selling our training products. You will be overseeing the organisation of training sessions and then handing over to one of our trainers to deliver the sessions, providing support where needed, monitoring and acting on feedback, and always ensuring a consistently high standard of customer service.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.  Please note that if your application does not include both a CV and covering letter, it may not be considered.

The closing date for applications is 16 September 2026 with interview taking place week commencing the 28th September 2026. We reserve the right to close the advert early as suitable candidates apply.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Here at Action For Humanity (AFH), we are looking for a Regional Fundraising Manager in London. You will join us on a full-time basis and in return you will receive a competitive salary of up to £46,729 per annum (depending on experience).

AFH is an INGO that aims to provide aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.

As our Regional Fundraising Manager (London), you will take a creative and dynamic approach to income generation, hosting events and challenges in the community, utilising and building their networks, building corporate partnerships, benefitting from CSR schemes, developing long term relationships with high-net-worth individuals and major donors, and forging new business opportunities.

Your responsibilities will include the following:

1. Diversifying income streams and building new partnerships in your region: 

• Drive for full maximisation of income generation opportunities across direct response, corporate partnerships, events, grant making, major gift and legacy promotion activities within the London region. 
• Personally build and manage a “top prospect” list of high-net-worth individuals, organisations, stakeholders, businesses, networks, corporate partners and grant making sources to lead from the front and have a measurable personal impact on fundraising goals in the London region. 
• Devise and implement a plan to help the charity maximise on a range of funding streams, exploring new and innovative opportunities in the London region. 
• Identify and support local causes in the London region. 
• Work towards achieving income targets and KPIs. 

2. Supporting and maintaining current fundraising activities in the London region & supporting the wider team: 

• Develop a volunteer base to deliver the fundraising activities within the London region. 
• Provide reports for the London region’s fundraising activity, including reports for donors, income reports, and working closely with Programmes on developing feedback, programmes update, reports for donors and/or fundraisers. 
• Work with cross functional departments on fundraising income reconciliation. 
• Support the team with planning and evaluation as required. 
• Monitor income against targets and KPIs. 

3. Building the charity’s external fundraising profile, and positioning the charity effectively as an impactful, trustworthy and efficient charity of choice for donors: 

• Work closely with the Executive Leadership Team and team to effectively communicate the charity’s vision to internal and external audiences, for fundraising purposes. 
• Work closely with Marketing to capitalise and build on our new AFH brand with specific focus on income generation from the London region.
• Work closely with the Executive Leadership Team to look at how income generation within your region and surrounding areas can be considered in marketing plans and input into campaigns to ensure they align with the agreed income generation targets. 
• Contribute towards building a strong external fundraising profile for the charity, and work with fellow team members, stakeholders, and community organisations. 

4. Compliance 

• Ensure fundraising policies and procedures are followed
• Ensure compliance with the Fundraising Regulator’s Code of Conduct
• Act as the risk manager for fundraising for your region

What we are looking for in our Regional Fundraising Manager (London):

Education

• Educated to degree level, desirable but not essential
• Qualification in fundraising, sales or business development beneficial but not essential
• An in-depth current knowledge of all aspects of fundraising and income generation

Experience

• A proven creative commercial approach to income generation activities, backed up with a strong understanding of the market in the London region
• Evidence of a range of innovative ideas and thinking related to income generation
• Proven success with identifying, pursuing and securing new business in the charity sector
• Strong interpersonal skills with the ability to develop, maintain and utilise a network of relationships, including with high-profile, high net-worth and/or influential people
• Strong negotiation and influencing skills
• Ability to plan ahead while also remaining flexible and adaptable to rapid changes
• An excellent planning and project management approach with the ability to ensure varied activity is coordinated and coherent, and to support others in this approach

Skills

• Resilience and the ability to deal with high pressure and difficult situations
• Ability to solve problems quickly and tactfully
• Ability to be a flexible and adaptable team player and leader where necessary
• Strong numeracy skills, with the ability to produce accurate data or reports
• Highly developed and effective verbal, presentation, and written skills

Work environment/conditions

• Remote position
• Occasional travel to Head Office in Manchester, UK & international travel, events, work trips, etc.
• May occasionally be required to work flexible hours, including evenings and weekends.

Languages

• Strong written and spoken English essential.
• Other languages such as Arabic, French or Urdu beneficial but not essential.

 Benefits of joining us include:

• A competitive salary of up to £46,729 per annum;
• All work-related travel and other expenses paid;
• Remote working and flexible working hours;
• 25 days’ holiday allowance + bank holidays + your birthday off;
• Matched pension contributions;
• Enhanced sick pay;
• Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
• EAP with 24/7 access to emotional support including counselling, and legal and financial advice.
• Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
• Opportunities to go on international deployment/field visits, where appropriate;
• Annual away days/retreats involving training, teambuilding, outdoor and social activities;
• Subsidised social activities.

This would be an ideal role for a self-motivated, flexible and dynamic Fundraising Manager looking to make a difference in a rewarding role within a growing charity. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis. For the best chance of success, please apply today – we would love to hear from you.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Applications will close on Sunday 13th September at 10pm.

Salary: £50,000 (inclusive of London weighting)
Contract: Permanent 
Location: Hybrid, London (minimum fortnightly office attendance)
Closing date: 16 September 
Benefits: 25 days annual leave plus winter closure, PerkBox discounts and wellbeing support, Employee Assistance Programme and 24/7 GP access.

We have a great opportunity for a Head of Fundraising working for an ambitious education charity. The role reports to the Director of Fundraising and Communications and offers the chance to lead and shape an exciting fundraising strategy at a pivotal stage of growth, helping the organisation expand its reach and impact across England.

As part of this exciting role, you will lead a team of five fundraisers and drive income generation across corporate partnerships, trusts and foundations, major donors and individual giving. You will personally lead the major donor strategy, building relationships with high-net-worth individuals and strategic supporters, while acting as a senior ambassador for the organisation.

Working closely with senior colleagues, you will identify new fundraising opportunities, oversee stewardship programmes, deliver high-value fundraising pitches and ensure a sustainable and diverse income base that supports ambitious growth plans over the coming years.

To be successful as the Head of Fundraising you will need:

• Proven track record of securing six-figure gifts across a range of fundraising income streams
• Experience of leading and developing a fundraising team while delivering income growth and strategic objectives
• Strong relationship-building skills with senior corporate stakeholders, trusts and foundations, and major donors, alongside excellent communication and ambassadorial abilities.

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3085HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

 

Policy has the power to change lives – do you have the engine to drive meaningful change forward?

Bring your policy expertise, political insight and energy to help MCR Pathways transform opportunities for young people across the UK.

We’re looking for a highly driven Senior UK Policy & Public Affairs Officer to help advance our mission to bridge the education, skills and opportunity gap through the transformative power of mentoring. You’ll monitor the political landscape, turn evidence and impact into compelling policy arguments, build influential relationships and identify opportunities to put mentoring at the heart of national and regional agendas.

From Westminster and Holyrood to local and combined authorities, you’ll help build the case for change, champion the Trusted Adult Guarantee and support MCR Pathways’ continued expansion across the UK.

The Role Experience

This is a hands-on policy and public affairs role that goes well beyond monitoring what’s happening in government. You’ll be immersed in the UK political and policy landscape, identifying opportunities to influence, developing policy briefings and submissions, mapping stakeholders and cultivating relationships with policymakers, parliamentarians, civil servants and strategic partners.

You’ll also be the operational engine behind senior leadership engagement. You’ll identify and progress opportunities, coordinate preparation, develop briefings, arrange meetings and drive follow-up – enabling our CEO, Development Director and other senior leaders to lead high-level engagement and representation with key policymakers and stakeholders.

Turn insight and lived experience into influence. Help make the power of mentoring a national priority.

What You’ll Bring:

• Policy & Public Affairs: Proven experience in policy, public affairs or parliamentary work, with a strong understanding of UK political systems and policy-making.

• Influencing & Relationships: The ability to map political landscapes, build strategic relationships and identify opportunities to influence policymakers and decision-makers.

• Evidence & Advocacy: Exceptional written and analytical skills, with the ability to turn complex evidence, impact data and operational experience into compelling policy arguments.

• Strategic & Operational Drive: A proactive approach, able to spot opportunities, coordinate activity and ensure high-quality preparation and follow-through for senior engagement.

• Collaboration & Purpose: A highly collaborative approach and genuine commitment to improving outcomes and opportunities for young people facing barriers to reaching their potential.

Safeguarding

MCR Pathways is committed to safeguarding and promoting the welfare of young people, and we expect you to share this commitment. This post is subject to appropriate vetting, including a criminal record check and PVG / DBS Scheme membership.

About MCR Pathways

MCR Pathways is an award-winning mentoring programme delivered in schools, further education settings and communities. We connect young people with trusted adult volunteer mentors, providing consistent guidance to help build confidence, self-belief and ambition. Through this support, young people can overcome barriers and progress towards positive destinations such as further education, apprenticeships and employment.

Carer Support Team Lead

35 hours per week (5 days)

Actual salary £27,878

Office base: Harlow, Essex

Could you lead a team to achieve positive outcomes for family carers in West Essex?

We have an exciting management opportunity for a Carer Support Team Lead to join our team, supporting unpaid adult carers. This is a rewarding and varied role leading a team providing information, coaching and peer support for local carers, helping them navigate support systems, and to maintain their own health and wellbeing. You will mainly work in the community as well as from our offices or home.

You will have experience working with Carers, vulnerable or disadvantaged individuals, or working within health, social care, community or voluntary services. You will ideally have experience managing people to deliver high-quality services. Most importantly, you will be passionate about making a difference to the lives of local unpaid adult carers.

Action for Family Carers is a thriving Essex charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Your responsibilities will include:

           Managing and leading an area team to achieve positive outcomes for carers

           Demonstrating the impact of the service through monitoring and evaluation

           Developing strong relationships with key local stakeholders

You will need to be:

   Proactive and solution focused

   Passionate about improving outcomes for local carer

   Strong team player with a collaborative approach to working

   An excellent communicator with empathy and active listening skills.

   Confident in the use of IT including Microsoft 365 and CRMs (databases).

   A driver with access to a vehicle and a willingness to travel across Essex.

We offer:

Full induction and relevant training

 Contributory pension scheme

 24-hour Confidential Staff Helpline

An opportunity to help vulnerable families in the local community

A chance to be part of a supportive and friendly team

 Closing date for completed applications: 5pm on 22 September 2026

 For an informal conversation about the role please contact Leesa McKay on 0300 770 80 90.

 Action for Family Carers is an equal opportunities employer and positively encourages applications from all sections of the community.

Registered Charity No: 1127164

Special Events Manager (Maternity Cover)

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to create strong relationships with donors, sponsors, volunteers and team memeber? 
• Can you think outside the box and develop unique event concepts and fundraising ideas?
• Do you have 3-5 years experience in event planning, fundraising or a related field?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 11th September 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

We’re an award-winning charity running local learning centres in the heart of the communities where the young
people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.

The role at a glance

Contract: Full-time, permanent

Start date: As soon as possible

Application deadline : 9am Tuesday 22nd September 2026

Interview day (online): Thursday 1st October 2026

Please ensure you are available on these dates

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Newcastle

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£29,050 per annum.

Annual leave
33 days (inc bank & public holidays) (pro rata for part-time staff) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Join a passionate committed team with a lead role in driving forward social justice through community-led action and partnership development!

You will work in alliance with the Community Savers Leadership and key partners to support creative organising for gender, housing, climate, and economic justice across Manchester neighbourhoods. This role is funded by the National Lottery Community Fund (Reaching Communities).

You will need:

• A deep understanding of the context for facilitating community action and community-led development projects in areas experiencing long term and intersecting inequalities.
• The ability to maintain a positive ‘can do’ attitude while negotiating complex and potentially obstructive political or relational dynamics.
• Skills & experience in the following areas: community-led action; advocacy; campaigns, fundraising, communications, leadership development, brokering partnerships, equality diversity and inclusion, conflict resolution, safeguarding.

Role summary: You will work with the Community Savers Leadership and key partners on the strategic development of community action, projects, and partnerships that reduce health inequalities and promote social justice. This will include networking and building relationships with existing and potential statutory and non-statutory partners; bringing in appropriate expertise to achieve community-led development projects; direct support for community action such as community-led research projects and partnerships; community mapping, visioning and action planning; supporting reflection and evaluation; and sharing learning widely. You will also supervise the coordination support provided to affiliated groups and leaders by our Community Action Coordinator (Manchester); ensuring a community-led process underpins leadership and associational development.

Please download the application pack for further information and a full job description noting that this is a 0.6% FTE 3-year fixed term contract (actual salary pro rata).

Note that Community Savers is a majority women-led and transinclusive movement. Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women.

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. 

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To be successful in this role you will: 

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What we offer: 

• Flexible and hybrid working to support work-life balance 
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity and Paternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.

The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members. 

It is critical that as a Caseworker: 

• you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.

• You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world. 

• You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in London.

• The London Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The London Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Tuesday, 22nd September 2026
Interviews:Wednesday, 30th September 2026
Start date: Ideally, Monday 19th October 2026
Contract and hours: Full time, fixed-term contract until 31st July 2027. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:
 

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

Location: Homebased in the East of England (Cambridgeshire · Essex · Norfolk · Central Bedfordshire · Hertfordshire · Suffolk)

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary.You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region, which includes Cambridgeshire, Bedfordshire, Hertfordshire, Essex, Suffolk and Norfolk.  There will be occasional travel around the East of England Region, and you may be required to travel at short notice for face-to-face meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteer caseworkers in the East of England, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Regional Casework Manager and a Regional Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare support in key areas such as disability, benefits, mobility, mental health support or local authority provision. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role 

For more information and to apply, please click the Redirect button.

Review the benefits that SSAFA has to offer on our website.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager, for an informal discussion. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight27 September 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.