Contract Jobs

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. 

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

 Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £22,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply:

Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are looking for someone to support CCT’s strategy with the replacement/upgrade of its current digital information systems with a new fit for purpose digital environment and manage the Trust’s move to this new environment.

You will work with all teams within the Trust, across all levels of the organisation, developing and implementing CCT’s Digital Transformation Strategy. You will take the lead in further documentation of the system and recommend a product/suite of products that will achieve the Trust’s Digital Transformation programme.

As Digital Transformation Officer, you will oversee teams that use agile, data-driven, and digital solutions to address the human factors that affect CCT’s capacity to achieve its strategic goals. These factors include how to cultivate, engage, evolve, measure and bring CCT’s workforce along the digital transformation experience.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 10th June.

The interviews will take place in Northampton on Monday 24th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Engagement Officer

Home based

Salary: £27,000 per annum

Four-year fixed term contract

35 hours per week

Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.

develop effective relationships with new and existing referrers such as social prescribers and community link workers.

identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.

support the wider Re-engage team in the delivery of our grant funded projects.

This role has a national UK remit and as and where the need arises.

Engagement Officer tasks and requirements:

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
• Carrying out any other reasonable tasks assigned to you by your line manager.
• We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.

Knowledge, skills, and attributes

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Excellent interpersonal, written, and verbal communication skills.
• Organised and methodical approach to work with strong administrative skills.
• Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

Desirable

• Experience working in a target-driven environment in community engagement or sales
• Understanding of the volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.

About us

We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.

Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.

How we recruit

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.

We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

REF-213725

Housing and Wellbeing Mentor

Hours: Full time 35 hours a week Monday to Friday
Contract: 12 months
Salary scale: £24,395 per annum, pay award pending
Responsible to: Tenancy Operational Lead
Location: Hybrid role with Nominal office working in Chorley, and regular travel to venues around Lancashire for tenant visits, training, and team meetings.

Lancashire Mind’s Tenancy Management Service works in partnership with several registered housing partners across Lancashire to manage a portfolio of properties on their behalf and provide tenancy support to people living with moderate mental health conditions.

We care about making a difference to people’s lives and through the provision of regular support, we work with each person to improve their mental wellbeing and build the confidence and skills to sustain their tenancy and move on to independent living.

We use an outcome-based approach, making sure that each person is involved in their own support planning from the start of their journey with us and achieve this by offering encouragement and one to one support to help each person to understand and manage their tenancy, develop social and daily living skills, gain access to essential services to manage their mental and physical health and help and guidance to maximise their benefits and improve their economic wellbeing.

Your new role

We are looking for a new Tenancy Management Worker to join our small and friendly team to manage a caseload of customers who have complex needs including mental health conditions, substance misuse, homelessness, and a possible history of offending.

Your job will be to work closely with these individuals to promote independent living and help them to achieve and sustain their tenancies. This is a challenging and varied job which is often rewarding, particularly when the people we have supported achieve their own goals and move on to build better lives.

What you will need to succeed

You will need experience of working with people with complex needs ideally in a supported or social housing setting and have the resilience to support people with a diverse range of mental health conditions to overcome barriers to independent living.

It is important that the right candidate is an excellent communicator, able to listen and understand people’s needs but also confident communicating and liaising with other local services and partner agencies to ensure each person has the right support in place.

An excellent working knowledge of safeguarding practices for protecting vulnerable people is also key to this role and the successful candidate will need to be able to demonstrate proven experience of this.

Ideally, an understanding of the issues which arise within the social housing sector or experience working in a similar role would be an advantage.

You will need to be a good team player, with the ability to work well with others and be able to work on your own initiative with minimum supervision.

This is an essential car user role as it requires extensive travel to and from tenants’ properties in Lancashire.

Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfill all the criteria within the person specification.

Applications must be submitted using a Lancashire Mind job application form. For more information about the role and how to apply, please download the attached application form and Recruitment Pack.

The deadline for applications is 9am Monday 20th of May

Interviews for this post are scheduled to take place on Thursday 18th and Friday 19th April 2024 and will be held at Lancashire Mind’s Chorley Office.

Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to an enhanced Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.

Data Transformation Project Manager
Amnesty International
3-year Fixed Term Contract
£61,537 (includes London weighting)
London / hybrid within the UK

Job Summary:

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, they campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to be successful in this role, you could be their new Data Transformation Project Manager.

About the role:

Their new Data, Digital and Technology Transformation Team is undertaking an organisational-wide transformation program which will sit at the heart of their capabilities and operations. The Data Transformation Project Manager will take the lead on developing and delivering their Data Transformation project, including introducing a new CRM system and supporting technologies.

The role may be for you if:

• You're skilled in end-to-end project management with a good understanding of the complexities of implementing new data systems and supporting technologies
• You have excellent interpersonal skills which will enable you to work collaboratively with senior stakeholders, colleagues from across the organisation, suppliers and project partners
• You are comfortable managing budgets and deploying resources effectively
• You have strong leadership skills with a focus on team collaboration
• You collaborate and positively contribute to an inclusive culture

Outstanding Benefits:

• 27 days annual leave (+ bank holidays), increasing to 29 days on five years' service, 3 wellbeing days, two days religion or belief leave annually, discretionary leave days between Christmas and New Year.
• 2% contribution receives a 6% employer contribution, scaling to 5% or above contribution receives 9% employer contribution
• Career break with two years service
• Working from abroad for up to 8 weeks in a rolling year

If you would like to apply, please send your CV to Neil at Charity People today

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Weir Link – a small and vibrant charity and community centre in SW12 (Clapham Park/Balham), are recruiting a Facilities and Bookings Co-ordinator to join their team.  This would be an excellent opportunity for an experienced administrator, looking for flexible, part time work, while making a tangible difference to their local community.  

Working in close collaboration with other members of the team, some examples of the role responsibilities include:

Facilities co-ordinator

- Liaise with cleaning, maintenance and building safety contractors to ensure the Centre is kept in a safe and orderly condition for all our users

- Organise regular testing of building safety systems, including the fire alarm system and fire drills

- General housekeeping duties, including managing utility companies, logging meter readings and ensuring records are kept updated

- Ensure the overall appearance of The Weir Link, both inside and outside, is in keeping with our vision to be a welcoming centre for everyone in our community

Bookings co-ordinator

- Manage our growing number of bookings and activities, both those at The Weir Link and other venues we may work with, from responding to enquiries in a timely manner, checking and updating The Weir Link diary, sending booking forms and invoices, checking payments and responding to feedback

- Manage attendance levels and data collection for those attending all The Weir Link’s activities

- Assist with the marketing and publicity of the activities and room(s) available by helping to produce content for our social media platforms (Twitter, Instagram and Facebook), and updating our website

Person specification

We are looking for a motivated, organised and reliable individual with a “hands on” approach to these responsibilities, and other activities when required.  The successful candidate will be flexible, resourceful, efficient and committed to contributing in a meaningful way to our local community. 

Some experience which would set you up for success in this role, could include a background in managing facilities or venue organisation and/ or some finance or  marketing administration experience. 

Key skills required:

- Competent using the Microsoft Office suite – particularly Word and Excel

- Competent and experienced using Google software, specifically Google Calendar and Google Forms

- Confident communicating clearly and effectively by email

- Experienced with standard office practices, including printing and scanning documents

- Some professional experience in (or interest in developing skills in) the use of social media platforms and digital content and website (CMS) management (including producing and editing images, writing captions and scheduling posts using social media management tools like Hootsuite and updating our website using Squarespace) would be preferred.

We are able to offer a flexible working pattern, which would comprise of 12-15 hours per week across three days a week. This would ideally be a Monday and then two further consecutive days, however this can be discussed for the right candidate. The hours can be between 9.30 and 4pm every day, with the possibility of hybrid working (combining office-based and remote working) during the school holidays.

This role would suit a parent or carer who would like their hours to work around the school day and have flexibility during school holidays. 

Ideally the person would also be a local resident who is prepared to build on our links with other community organisations that are local to The Weir Link.

Competitive and negotiable pay package.

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?

This exciting pilot is a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres and at imminent risk of rough sleeping, but not yet rough sleeping.

Where their homelessness cannot be prevented by the council and they are at imminent risk of sleeping rough, a referral can be made into the Rough Sleeping Prevention service.

The service will be based across three London locations in Islington, Lambeth and Kensington and Chelsea and staff will be expected to work across all 3 services . 

• 7 day rolling rota including early, mid and late shifts

•  (K&C): medium – high support accommodation.
•  (Lambeth): medium support accommodation.
•  (Islington): Assessment hub space for up to 15 clients. Site will operate 24/7.

Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.

The service will work in partnership with the local authority to secure onward move-on options e.g. access the council PRS scheme, advocating for access to supported housing.

As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with those new to, or at risk of rough sleeping. 

• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.

• Build and maintain effective relationships to support clients throughout their recovery. 

About you

These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations; as well as:

• An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.

• Good communication skills and the ability to work with others whilst managing your own time.

• The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation. 

• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of our managers began their careers as an Assessment and Reconnection Worker. 

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

You will be able to select your preferred location(s) during the recruitment process. If you are successful we will do our best to match you to a vacancy in your preferred area, however this cannot be guaranteed. Flexibility is appreciated as our teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.

Closing date: 10am on Tuesday 14 May 2024

Interview and assessments on: 28-31 May 2024 

About the organisation
nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

About the post
The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically.
You will work closely alongside the refuges Team Leader and Service Manager to implement and deliver a trauma informed approach to refuge services.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

CV’s will not be accepted.

Closing date: 10am, 15th May 2024

Interview date: 31st May 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. 

This is a newly established and exciting role at MRF that will be key to achieving our goals to defeat meningitis through health insights that drive meaningful change in policy.

The Policy Officer will play a key role in using health insights to shape our policy positions and make a meaningful difference to the lives of people affected by meningitis. This position involves a combination of research, analysis, strategic foresight and policy development to enable evidence-based decision making.

The role is a key member of the Health Insights & Policy Team within the Research, Evidence & Policy Department. The post-holder works especially across the organisations with research, communications and advocacy colleagues.

The role is also very close to people and families. It is critical that our health insights and policy work is shaped by the direct experience of people affected. The role will play an important part in maintaining our reputation as an evidence-led organisation in the UK and around the world.

If you are looking for a policy role that has global reach and capacity to make a major difference in defeating a global disease, as well as staying close to the people most impacted, this could be the new challenge you have been waiting for.

About the Role

The School of Geography at Queen Mary University of London (QMUL) are seeking a project manager to work on major new externally funded research project investigating the impact of pollution and climate change on the resilience of coastal communities and seas. The project is a collaboration between five universities - QMUL’s School of Geography, University of Glasgow, Kings College London, University of Bradford and University of Sunderland – and more than 30 end-user environmental and community organisations.

The aim of our project is to understand the interlinked risks of climate change, coastal flooding and erosion, and coastal pollution for coastal community and ecosystem resilience. Working with stakeholders, communities and policy makers we will co-develop practical and policy interventions through a multi-dimensional assessment of coastal natural capital, heritage, and socio-cultural capital.

The focus for this role will be to support the co-ordination and delivery of the project.

About You

The successful candidate will have experience of managing large, multi-institution research projects but will not need expertise in pollution, climate change or coastal policy. The Project Manager will:

Manage project progress via appropriate tools such as a risk register, RACI matrix, progress/milestone trackers/Gantt chart. Provide regular updates to the project directors with regards to overall progress, milestones, interdependencies, and key deliverables.

Support day to day running of the project and provide the main point of contact for project coordination and managing relationships.

Maintain clear and effective communication with external partners, collaborators and the public.

Organise, facilitate and ensure smooth running of project team meetings, stakeholder meetings and community workshops.

Manage the budget, track spending and support effective procedures in the overall team ensuring compliance with the funding organisation.

Liaise with all project collaborators at regular intervals to collect carbon emission information for of the project activities.

Safeguarding Officer

Specific Responsibilities

To provide ongoing strategic development, support and administration for effective safeguarding in RDA by way of:

- developing and delivering the action plan and ongoing objectives from the BEF Audit/ Framework Plan and RDA Safeguarding strategy
- continuous improvement and relevance of all Safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
- handling communication of Safeguarding reports, concerns and requests for guidance from the RDA UK network
- Safeguarding Case Management support to Membership Services Manager and other RDA UK Safeguarding staff, as appropriate
- working collaboratively with the RDA UK Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
- liaising with and advising other members of the RDA UK team and working groups on Safeguarding best practice, policies and requirements, including specific projects or events
- dealing promptly with enquiries received from RDA Groups about policies, procedures and training requirements/ needs and responding to any feedback given
- maintenance of the Safeguarding content on the MyRDA website, to ensure that it is current, clear and relevant
- providing RDA Groups around the UK with guidance, and signposting them to relevant providers of Disclosure Checks; ensuring policies and resources are kept up to date
- coordinating the delivery of regular accredited training courses (both in person and virtual) and training/workshops, in conjunction with regional trainers and relevant external bodies
- developing, maintaining and administering Safeguarding e-learning courses and materials
- provision of accurate data analysis, recommendations, updates and case management report statistics, for RDA UK Board
- acting as Safeguarding Lead at RDA National Championships and other key events, including responsibility for the duty phone
- acting as Safeguarding Lead at RDA National Training Centre
- ensuring related policies are adhered to including Health & Safety, GDPR/ Data Protection, Equality, Diversity & Inclusion etc.

To provide specific Membership Services support and administration, within the Membership Services Team, by way of:

- providing additional support for the Membership Services Team via the main 01926 492915 enquiry line
- Supporting with the coordination of the RDA UK Group Annual Return process in conjunction with Communications Team and Membership Services Administrators and providing ongoing related support and guidance to the RDA Groups
- taking the lead on Group Mergers/Closures/Incorporations and providing support and signposting for advice to any new groups in the process of opening, or enquiries from those interested in setting up a new group
- annual membership and insurance payments/renewals process in March/April each year and giving interim support and guidance
- supporting delivery of the Membership Services Survey
- assisting with wider policy review/development and standardisation/tracking, both on an expected annual and as-needed basis during the year

To be pro-active in communicating with RDA groups

- Listen to the achievements and / or concerns of individual groups
- Explain the ways in which National Office can support and enable each group to flourish and meet RDA UK and wider policies and requirements
- Visit groups to build and enhance relationships with RDA volunteers, to celebrate achievements, listen to feedback and encourage good practice
- Seek to promote more widely the best of what is achieved and recognise best practice

General

- To undertake such other duties as the line manager shall from time to time determine
- To be flexible in working from other offices in the UK as required for the effective delivery of the role
- To demonstrate the values and cultural aspirations of RDA in all work that is undertaken
- To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities undertaken
- To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself

Person specification

Essential Criteria

- Proven experience of implementing and delivering safeguarding policies and resources within a comparable environment (e.g. social care, education, youth or community work with young people/adults at risk)
- Proven experience of case management process from initial report/concern to conclusion
- Familiarity with Disclosure Check processes and requirements
- Experience of delivering and implementing safeguarding training and development
- Proven experience of working in a safeguarding advisory capacity. Experience of promoting the welfare of children and adults at risk, and/or holding a recognised Safeguarding qualification e.g. Designated Safeguarding Lead (DSL)
- Able to work independently with confidence
- Able to use initiative without close supervision, and able to effectively and proactively manage own workload
- Able to meet deadlines
- Ability to manage difficult, emotive and complex situations and cases
- Excellent planning and organisational skills
- Positive and calm approach and outlook
- Assertive
- Reliable and trustworthy
- Observes absolute confidentiality at all times
- Commitment to Equality, Diversity and Inclusion
- Desire to continuously improve own knowledge, awareness and training, and to support others in the same
- Excellent listening and empathy skills
- Ability to build trust and to motivate and enthuse others
- Excellent written and verbal communication skills, including a professional telephone manner
- Excellent interpersonal skills
- Ability to establish, sustain and disengage from relationships during case management, as necessary
- Presents and promotes a non-judgmental and ethical approach
- Empathy with aims and values of RDA
- Experience of working with volunteers

Desirable Criteria

- Up to date knowledge of current UK law and legislation regarding safeguarding of children and adults at risk, and related, recognised Safeguarding qualifications
- Good working knowledge of MyConcern case management software or similar
- Good working knowledge of MS SharePoint
- Use of databases
- Customer service experience
- Enjoys building professional relationships
- Some knowledge of equestrian world
- Knowledge of RDA structure
- Safeguarding Officer - Fixed Term Contract - one year
- To provide focused development and ongoing review of the RDA UK Safeguarding Strategy, in liaison with the RDA UK Board and relevant internal and external stakeholders, and to administer the ongoing development and delivery of safeguarding policies, resources and training to support RDA Groups and RDA UK staff in meeting statutory requirements.

Location: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Contract: Fixed Term Contract, Full time
Salary: £30,000 per annum
Contract: Full time - 37 hours per week
Benefits: Competitive

Closing date: 09-05-2024

REF-213 731

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

 

We are looking for a Senior Multiple Needs Independent Domestic Abuse Advocate  

 

Salary: £30,000-£32,000

Location: Ealing Women’s Wellness Zone & Hammersmith – Advance Head Office

Hours:   35 Hours per week (a late shift once per week till 7pm)

Contract: Fixed Term – 12 months (from start of employment)

 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

 

About us

 

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Senior Multiple Needs Independent Domestic Violence Advisor (IDVA) will work within a dynamic, crisis intervention, advocacy and support service based at the CGL Ealing Women’s Wellness Zone.  The IDVA will provide support in the local community and at the Ealing Women’s Wellness Zone.  The successful candidate will be co-located up to 5 days a week at the Women’s Wellness Zone.

The IDVA will be closely working alongside CGL colleagues/team to deliver support to women with a range of complex support needs including substance misuse, mental health, domestic abuse, sex working, trafficking, and offending behaviour. The IDVA will work in collaboration with their team members to holistically support women in the borough of Ealing to achieve sustained recovery, improved health and wellbeing, helping women to manage/mitigate risks, and empowering them to reach their fullest potential in society as well as ensuring the voice of survivors informs every stage of the process.

The Senior Multiple Needs IDVA will assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support. As well as identify and refer to services appropriate to their needs. They will also proactively advocate and advice women of their rights and options for seeking help and support from other agencies, encouraging them to engage with other agencies, and help co-ordinate the provision of multi-agency support where necessary.

About You:

 

To be successful as the Senior Multiple Needs IDVA you will need to have:

Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. As well as understanding of drug and alcohol issues and experience of working within a related field.

Bringing your experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals and experience of working in a co-located setting with another agency and providing consultations/briefings to professionals to support in upskilling them around Domestic Abuse. The candidate will have experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.

This is an exciting opportunity for you to work as part of an innovative service, designed to offer multi-disciplinary wrap-around support to women with multiple needs, with the aim of facilitating long-term recovery. 

We enthusiastically welcome applications from Substance Misuse Workers/Practitioners, Recovery Workers, Recovery Practitioners, Recovery Coordinators, Drug Workers, Alcohol Workers and Needle Exchange Workers who meet the specified requirements.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

 

· Closing Date for Applications: Wednesday 22 May 2024

· Interviews are taking place on Thursday 30 May 2024

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

 

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

 

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

 

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are looking for Volunteer Coordinator to be responsible for overseeing our volunteer programme

Key duties will include;

Recruiting volunteers through a variety of job boards, community pages and platforms.

Arranging and carrying out interviews with potential volunteers to assess the value and contribution they could offer the charity.

Carrying out new volunteer inductions to ensure they are confident and competent to deliver their responsibilities as a UCARE volunteer.

Supporting the continued development of existing volunteers

Maintaining accurate volunteer records to monitor training, development and performance.

Working with UCARE colleagues to ensure we have an engaged pool of volunteers that meets the resource needs of the charity.

Coordinate awareness events such as stalls, talks and workshops to build awareness within the Oxfordshire community of the mission of the charity.

Work collaboratively with other service providers and charities to maximise the impact of the charity for its beneficiaries.

We recognise that talking about Cancer can be difficult. During our induction we will provide you with all the tools you need to be successful in your new role, this includes;

 

Full training and resources to communicate our message to others and volunteers.

Tools to deliver effective presentations

Training on Cancer awareness to ensure you can communicate this effectively, this could include;

o How people can reduce their risk of getting cancer

o Help people understand the importance of spotting cancer early

o Appreciate and address the fears and barriers faced by people when talking about cancer

o How to have effective, supportive conversations about cancer and health

o Understand the impact health inequalities can have on cancer outcomes

o Encourage people to take positive action for their health, and see their doctor with any concerns

o Understanding how to offer support, provide signposting and guidance when working within the community and alongside our volunteers.

About you

 

We are looking for a Volunteer Coordinator who is compassionate, friendly, sensitive and have a sensible approach, able to demonstrate responsibility, reliability and integrity.

Highly motivated and enthusiastic, strong organisational skills and confident in their own judgement, we would like someone who takes initiative but will ask for help or advice if needed and has the passion to share our mission.

Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.

This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.

The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Hybrid working policy:

We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 9th May 2024
Interview date(s): 17th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.