I am happy to be working with an amazing end of life charity in search of a Raisers Edge Database Support Officer. This role is to ensure an excellent end-to-end service is provided to members and donors to the charity, reflecting how the organisation values their supporters.
The Database Support Officer will provide administrative support to both the Fundraising and Marketing, and Finance teams by processing and recording donations accurately and efficiently on both organisations' databases (Raiser's Edge), providing excellent customer service to supporters, providing accurate data for direct mail and audits purposes, and liaising on technical support for the database.

Key Responsibilities Processing donations:
Process all incoming donations made by cash and cheque
Enter onto the database all donations made by cash, cheque, and credit card
Enter onto the database all donations
Using bank statements provided by the Administration and Finance Assistant, enter onto the database all standing orders and legacies
Process new Direct Debits and ensure that members/donors receive confirmation
Process amendments and cancellations to existing Direct Debits and ensure members/donors are informed accordingly
With the Administration and Finance Assistant, process Gift Aid claims

Membership/donor programme:
Ensure members and donors are thanked - demonstrating how donors and members are valued, and promoting recruitment and retention
Enter new members onto the database and work with the Administration and Finance Assistant to ensure all new members receive their membership pack
Process membership renewals and send out regular renewal reminders by email and hybrid mail
Act as the main point of contact for membership queries from members by phone, email, and mail
Technical database support:
Prepare data selections for direct mail e.g. appeals and Campaign newsletters
Run reports on the Raiser's Edge as required
Work with the Finance Manager and Administration and Finance Assistant to ensure that all necessary data is prepared in time for annual audits
Clean data between both organisations' databases, ensuring data is as up-to-date as possible
Making sure data is stored in compliance with General Data Protection Regulation (GDPR)
If you have the above skills and experience and are immediately available, please apply online today!

I am delighted to be working with a leading missing persons charity who has a new requirement for a Corporate Partnerships Manager to join them.

As Corporate Partnerships Manager, you will be required to raise vital funds through the development of new strategic partnerships that will deliver income and allow the charity to continue its vital work.

You will need to be an innovative fundraiser, driven and self-motived. You will have significant experience within a corporate fundraising role, with a proven track record of developing relationships and exceeding fundraising targets.

The charity operates a flexible working policy and are happy for candidates to do a mix of office (South West London) and homebased working.
If you would like to see the full job description or find out how to apply, please send your CV to [email protected] or call Natalie at Harris Hill 0207 820 7326.
The role closes on the 23rd of May so please get in touch early to avoid disappoint. We look forward to hearing from you.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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Harris Hill are working on a brand new position for a brilliant social welfare organisation. They are looking for a thought leader to become their new Lead for their Compassionate Employer Programme. It is a new and vital position for the organisation and would be an excellent step for someone who is part of a wellbeing team or has successfully run EDI programmes. This is a crucial programme to give work places the tools to have conversations around bereavement and death.

Ideally the new Lead will have experience of people-related employer accreditation/membership programmes (e.g. Stonewall Diversity Champions, Disability Confident, Investors in People). The organisation is also looking for someone with experience of delivering Equality, Diversity and Inclusion (EDI) or workplace wellbeing projects within large organisations. This role is also needing someone to be able to build strong relationships with external providers and clients/partners.

You will be line managing one person and hopefully as the programme builds more momentum you will be able to expand your team. This role sits within the Corporate Partnerships team and you will be working closely with the development team on getting new partners onboard and becoming members of this vital programme. You will act as a thought leader for the organisation so need to have confidence and credibility around workplace well being programmes and EDI.

If you would like to learn more and have a chat to receive a full job pack then please do get in touch with Hannah at Harris Hill. She will be able to have an informal chat with you to chat through your experience and give more colour to the role. Please contact her on 02078207331 or email her on [email protected]

The job closes on June 1st , but please do not hesitate to get in touch before then to get an application together.

Pay is £42,000+

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Harris Hill Charity Recruiters are proud to be working alongside an amazing charity that is dedicated to providing healthcare and preventative methods to some of the most disadvantaged children in several impoverished regions of the world.

The Role
This part-time role is initially for a 3-month contract however the recruitment process for the permanent replacement is on-going, so your appointment will place you as the front-runner.

This is a stand-alone role and will be to provide financial control, management, and reporting to support the day-to-day operational services, business systems and governance.

This long-established, caring charity is gearing up to continually be improving their important work.They have an office in Central London but given the current situation, the role can be managed remotely with occasional visits into to London to meet the team.

The part-time Finance Manager will be a key player in the charity leadership in contact with the Trustees and CEO and all partner organisation colleagues. The role requires a dynamic multi-tasker and people-person of integrity who is also keen to deliver a professional-client finance service.

There is plenty of opportunities to shape the finance functions and make the role your own whilst helping the charity evidence its financial value. A go-ahead approach to setting and delegating budgets, sharing finance information, and securing the best value will be timely across the dedicated team.

You will work directly with the CEO which means there is also scope to work to progress business planning and strategy.

Skills and Experience
The essential and desirable skills and experience include an accountancy or AAT qualification and at least 4 years in financial management within the charity sector.

You will have the aptitude, energy and cheerful personality to contribute positively to the small, friendly and committed team.

Good Luck!

Harris Hill are delighted to working with a brilliant large national health charity in their search for a brand new Philanthropy Manager. This role sits within the successful High Value Partnerships team and works closely with the Head of the team in securing gifts from HNWI.

This role is perfect for someone who is already in Major Donor fundraising, and is looking for that next step up. Ideally you will have experience of line managing (interns and Volunteers are fine too), and building successful and profitable relationships with major donors.

To be considered for this position you need to have experience off:

* Proven experience of securing significant five figure donations from HNWI
* Proven success of developing and maintaining effective donor relationships
* Excellent stewardship and relationship management skills
* Ability to produce consistently outstanding, high quality, imaginative and compelling proposals

They really are a lovely established team and you would be working with some brilliant existing donors too. If this sounds like a good fit for you please do get in touch and have a chat with Hannah at Harris Hill. Please contact her on 02078207331 or email her on [email protected]

It is a rolling recruitment process, therefore if you are keen please get in touch asap.

Salary £33,000

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

I am excited to be working alongside an international animal charity in search of a Change Management Lead for an urgent and essential project on a 6 month FTC (paid directly by the charity inside IR35 on a daily rate). On 28th April the charity were served notice by their current fulfilment house, as declining demand from traditional channels, and their shift towards digital and customer experience solutions meant that the contract with them was no longer viable. The charity have been given until 31st October 2021 to move all of their current processes to another fulfilment house.

Role requirements:
We require a Change/Project Management lead who can fully manage the process of moving from one Fulfilment house to another. The postholder will;
Need to understand the existing process maps depicting current processes, networks and needs, and identify/create any missing maps/elements; building on the collateral mapped processes and requirements already mapped by the CRM team
Need to understand our future strategy and process requirements
Manage vendor selection and identify suppliers who could meet current and future needs
Lead supplier pitches/ tendering processes (in line with the chairty's procurement policy)
Lead the supplier on-boarding process
Ensure integration with existing projects linked to the CRM programme of work
Work closely with the Finance team to ensure the data from their CRM will be easily integrated to the financial system, SUN system (ensuring the solution minimises the need for manipulation and filtering of data by their finance team when data from our CRM is posted to SUN)
Work with a new supplier to create an operational design that fits with other projects and systems
Lead the testing process from concept/test strategy to implementation
Work closely with the Donation and Fulfilment Manager who will Account Manage the new supplier long term

Fulfilment House Requirements:
Secure post receipt, opening, sorting and handling (including data capture and scanning where applicable)
Direct mail handling (including fundraising and appeals)
Donation processing, thanking and banking (including the sending of welcome packs, ANLs and other compliance communications)
Creating new and amending supporter records as required (suppressions, Change of details
Gift Aid handling and verification prior to sending data and storing Gift Aid declarations)
Direct Debit and upgrade processing.
Charity shop - product stock, inventory, order taking, picking and packing fulfilment (for orders DDC receive and from the charity's website, phone etc) and a tracking system
Event Fulfilment Management - fulfilment of materials/supplies for fundraising teams (in-house, volunteer groups and supporter)
Bespoke supporter communication handling - scanning and directing to relevant department/whitemail escalation
Returns/gone away processing
Personalised printing and print management for small ad hoc campaigns
Accurate data capture, validation and data exports that are secure, compliant and configured for import into the charity's systems. Data capture may include (but not limited to
Response data, consent and preference management, Gift Aid status)
Accurate reporting (e.g. campaign, processing and banking etc) including management reporting via drill down dashboards and reports for data exported and daily data reconciliation
GDPR Compliance

Payment Card Industry / Data Security Standards (PCI DSS) compliance

Other minimum accreditations/compliances such as gambling commission, ICO, lotteries council etc. shall be mentioned
Ad hoc processing of survey data (capturing responses or spreadsheets/survey monkey etc.)
Sending customer service letters (i.e. for rejected payments, unsigned cheques)
Secure storage of donation/order forms etc. for required periods of time
Access to a client portal for the new fulfilment supplier's system to enable staff to access reports would be an advantage

Future requirement already identified:
Gift Aid digitisation - moving to an indexed scan and send system
Integration with our new Gift Aid Warehouse (due for launch in August/Sept)
Gift Aid Data transfers for the preferred systems to validate and import into CRM
Thanking - move to digital thanking where relevant/possible and receive data from other third party suppliers in order to centralise thanking operations where relevant
Digital scanning of other paperwork to be uploaded securely (donation forms, DD forms etc.)
Potential Telephone handling support (

The person will:
Have excellent, demonstrable project management experience delivering initiatives on time and cost, preferably backed with a formal project management qualification.
Excellent communications skills, oral and written, to provide updates to the Executive team , staff and fulfilment houses
Leading, inspiring and motivating project team members to achieve their very best to deliver the initiative in challenging circumstances
Have ex

Harris Hill is recruiting for a Head of Finance on a 9-month fixed term contract, with the possibility of the role going permanent if required for this well-established Charity based in Gloucester.

The position is working from home but would require you to travel to their offices in Gloucester for at least 1 or 2 days a week.

* 1st June start ideally
* To 55,000pa

Head of Finance

* This is a full-time role, 5 days a week.
* The position is to ideally start on the 1st June with the last start date of 15th June.
* 9 Month Fixed Term Contract, with an opportunity to go permanent if required
* The position is working from home but would require you to travel to their offices in Gloucester for at least 1 or 2 days a week.
* Salary to 55,000pa Pro Rata Depending on experience
* This role reports directly into the CEO and manages 1 Finance Assistant.

Key responsibilities include:

* Preparing monthly management accounts with supporting analysis and commentary
* Monitoring and reporting on cashflow
* Leading on the production of financial accounts in line with Charity SORP
* Working with department leads to set the annual budget and regularly updating forecasts
* Leading on the development of a 3-5 yr budget
* Oversight of monthly stock reporting and stock management

The successful candidate will:

* Have recent experience working in a similar role and in the charity sector
* Be a qualified accountant
* Be prepared to be hands on within a small team
* Have excellent communications skills, working with and supporting stakeholders
* Experience of line management

This is a unique and exciting opportunity for a well-connected Talent and Influencer Partnerships Manager to join a leading children's charity.

You will be proactive and innovative in identifying and creating opportunities to engage existing celebrity/influencer partners to meet the needs and add value to the organisation.

You will lead on developing, growing and managing relationships with the charity's highest profile celebrities and agents.

You will leverage new and existing talent relationships to support and increase the organisations impact.

You will generate income from your portfolio of talent partners.

Finally you will line manage one other member of staff and motivate them to achieve their objectives.

The ideal candidate will:

* Have sound knowledge of the celebrity/influencer landscape and how they can help brands and organisations achieve their objectives
* Possess a strong understanding of marketing principles and practices particularly influencer marketing
* Understand how social media works and it's many different platforms
* Understand how Media (TV, Press, Radio, Podcasts) works and how to get the best out of these channels when working with talent

Salary: £32,866 (Including ILW)

Location: London

Contract: 12 Month FTC

To find out more please email a copy of your CV to [email protected] Applications are being reviewed on a rolling basis, so please get in touch ASAP to avoid disappointment. Please note only successful applicants will be contacted.

I am currently looking for an Administrative and Outreach Assistant for an innovative environmental charity. This exciting part-time (24 hours per week) role will sit within the secretariat's Communications team and work collaboratively with members and partners.
You will support our small team of communicators and campaigners through a range of administrative tasks that will help ensure the smooth operation of our work in this vital year.
In addition, you will support the upcoming main event week team with outreach to a wide range of partners and potential partners to encourage and support them to engage with our signature event for the year which will take place from September 18-26.

MAIN RESPONSIBILITIES:
Administrative
Manage the Campaigns and Event inbox
Set up and take minutes in team and event meetings
Manage our shared collaborative spaces
Support the campaigns executive with finance management
Support the communications team by maintaining the members information on our website
Declaration signs up due diligence
General administrative support to the campaigns exec + campaigns and comms assistant, partnerships manager (and others) when needed

Outreach:
Pro-actively reaching out to potential partners for the upcoming main event week by phone or e-mail
Reactively working with partners seeking to engage with the upcoming main event
Supporting the campaigns executive with the production of the awards

PERSON SPECIFICATION:
Prior administrative experience preferred
Excellent organisational skills
Excellent time management skills
Proficiency with using basic office tools including GMail, Google Drive, Slack and Microsoft Office programmes
Prior experience working with external stakeholders and confidence to speak to potential partners
A genuine interest in the charity's work.

If you have the above skills and experience and are immediately available, please apply online today!

Harris Hill are delighted to be working with a well-supported Children's Healthcare Charity to recruit a Supporter Engagement Officer. This role will act as first point of contact and will proactively provide exceptional levels of supporter care to the supporters, donors and volunteer fundraisers as well as supporting Individual Giving activities through comprehensive, effective, and efficient data processing and communications.

Key responsibilities
Lead on developing a supporter care strategy
Lead on supporter email communications ensuring the supporter journeys are followed through and cross-selling all opportunities is at the heart of all communications
To assist the Senior Individual Giving Manager with the campaign process, including proofing artwork, checking data and working with external agencies as required this includes both printed and digital campaigns
Coordinate and fulfil the efficient and accurate recording and acknowledgement of donations: writing appropriate and timely acknowledgement letters and emails
Review, update and maintain standard responses to common supporter/public queries, using letter/email templates
Efficient and accurate input and process donations (third party, postal and online) in a timely manner to fulfil the Supporter Care element of the role.
Work closely with the Senior Individual Giving Manager and Finance Team, to ensure smooth running of administrative support processes.

Person Specification

Experience and understanding of what make exceptional supporter/customer care
Developing a supporter care strategy focusing on interactions to inspire and motivate support
Demonstrable administrative experience
Previous experience of using an emails/online mass communication tool for supporters
Experience of using Raisers Edge database or a similar CRM system

A mental health charity are looking for a new member to join and drive service innovation and enrichment. Your role is central to supporting an evidence-based culture and collaborative framework.

Job role: Project Manager

Reporting to: CEO

Contract: 12 months FTC

Hours: Part-time

Salary: £20,500, plus pension contribution

Key Responsibilities

To further the efforts in supporting mental health & wellbeing within the UK. Working with stakeholders, partner organisations and subject area experts for a collaborative effort in supporting culture and faith competent mental health and well-being services. Identifying and developing specialist partnership programmes within this field, coordinating and overseeing of planning, implementing, marketing and evaluating the charity's health and well-being supported causes.

Person specification

* Previous working experience as a Programme Coordinator
* Knowledge of programme management and development procedures
* Hands on experience in budgeting, bookkeeping and reporting
* Ability to work with internal and external stakeholders to deliver results

Closing Date: 23 rd May 2021

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

I am delighted to be partnering with a charity who fundraises on behalf of Hospitals based in the South West of England. They are looking for a Corporate Fundraiser to join them on a part time basis to cover a maternity leave. Working on a 3 or 4 day per week basis, you will be required to account manage current partners and drive new business that will maximise income for the charity.

You will be responsible for the day-to-day account management of a range of partnerships, including staff fundraising, charity of the year, cause related marketing, sponsorship, and charitable donations. You will additionally be responsible for growing a quality new business pipeline, and feel confident with research and analysis, as well as outreach. Core to this work is the ability to be proactive and creative in identifying ways to engage partners and uplift/gain support.

You will need to have previously worked in fundraising to be considered for this role, ideally in a corporate fundraising capacity. However, we would be delighted to hear from applicants that have worked in other areas of fundraising where skills are transferrable. You will need to be a strong communicator, be happy to get out into the community and build new relationships and have a proven track record of account management and new business experience.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Harris Hill are looking for a new Business Development Manager (Client Services Manager) to join a wonderful social welfare organisation.This role is perfect for someone who is out of secotr looking to get into the charity world. They are seeking a dynamic sales professional to actively engage with existing and prospective clients. This role sits within the Business, Development and Innovation directorate which is responsible for the charity's digital products and services for employers and local authority commissioners and service providers.

Main Tasks:

* Prospects research and new business development
* Support the management and the delivery of a programme for obtaining new prospects to ensure the ongoing development, expansion, and renewal of the prospects base.
* Client services and client support - Support the management and the delivery of a programme to retain clients and increase client engagement, including through the delivery of targeted activities and events.
* Line manage three Client Services Officers.

To apply you will have experience of:

* Team management experience, including ability to initiate and oversee the completion of work in a range of different areas.
* Demonstrable experience in growing sales and managing client accounts.
* Good customer relationship skills and communication skills, including the ability to engage with representatives from client organisations at all levels.

Closes on 18th of May 9am.

If you are interested in the role or want to learn more, then please do get in touch with Hannah on 02078207331 or email her at [email protected]

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Harris Hill is seeking a Marketing Officer ASAP until September on a 4dpw basis within a girls and young women's charity.

The role will involve a range of marketing activities such as those listed below.

Use audience insight to develop and deliver communications, marketing materials, projects and campaigns for key audiences (e.g. parents, volunteers, young members, external), across both online and offline channels (e.g. email, digital, print):
- Work closely with internal specialist teams (e.g. membership communications, social media, digital, PR) to produce and implement audience focused marketing & communications plans
- Tender, brief and liaise with agencies and suppliers as necessary
- Monitor day to day marketing activities in line with plans, to ensure they are delivered on time and on budget
- Manage challenging projects, dealing with difficulties in a tactful and sensitive manner
- Write inspiring, engaging and creative copy (e.g. reports)
- Effectively present and secure approvals on marketing plans from key stakeholders
- Manage the charity's award applications, seeking recognition for a broad range of flagship projects and initiatives across the charity, and supporting teams to produce effective on brand submissions.
- Manage the email calendar and support teams in developing on brand email content.

Commission, brief, manage and utilise qualitative and quantitative research programmes when required:
- Work collaboratively with research agencies to gain audience insight and develop audience-focused communications
- Develop and disseminate market research analysis and reporting to staff and volunteer stakeholders
- Support and work closely with teams across the org to carry out bespoke audience-focused work and research.

Support marketing activities across the organisation:
- Provide and monitor the support given to Countries and Regions as agreed in the SLA
- Manage our internal and external support services supporting and advising guiding staff and volunteers with their marketing and use of the brand
- Ongoing development of the charity's marketing materials, toolkits and platforms ensuring they are fit for purpose in supporting members with their marketing activities and initiatives.

Monitor, report, analyse and evaluate marketing activities, producing and presenting results, within required timeframes.

Complex stakeholder management:
- Build excellent working relationships with the guiding community, key volunteers, and internal teams, work closely with them to deliver effective communications and projects
- Manage the day to day relationships with multiple external agencies and suppliers, to ensure campaigns and projects are delivered and key performance indicators are met
- Lead and take part in cross-functional team meetings involving internal and external stakeholders.

Responsible for budget management of marketing activities, including carrying out work planning, monitoring costs against budgets, updating budget spreadsheets and ensuring invoices are correct and processed efficiently.

Management of marketing interns, administrators and work experience candidates as required.

Support, where relevant, any marketing and communications activities outlined in Strategic Plan

We are looking for a suitable candidate with extensive experience of working in a marketing and comms team, delivering focused marketing and comms projects to time and budget.