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London, Greater London (Hybrid)
£30,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are excited to be recruiting a Communications Officer to help strengthen and expand the reach of Eczema UK’s work.

This is a new role, created as the charity grows and takes on increasingly proactive campaigns and community engagement. You will play a hands-on role in delivering our day-to-day communications — creating and scheduling content across our social media channels and website, supporting the production of our monthly e-newsletter, and monitoring and engaging with our online community.

Beyond digital communications, this role offers real variety. You will provide valuable support across our wider operations — from helping to coordinate webinars and podcasts to assisting with health information, research and policy work. No two days will be quite the same.

This is a fantastic opportunity to join a small, friendly and ambitious team at the heart of a charity making a genuine difference to the lives of everyone affected by eczema.

Key responsibilities

Digital Communications and Content

· Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar

· Coordinate and support our eczema community champions

· Assist with the planning, drafting and formatting of our monthly supporter e-newsletter using Mailchimp

· Monitor e-newsletter mailing lists and support with performance tracking

· Monitor media coverage of eczema-related topics and maintain records of press coverage

· Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre-approved sources

· Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed

· Assist with uploading and updating content on the website, including information resources and event content

· Support logistics for webinars, podcasts and online talks, including scheduling, tech set-up and note-taking

· Provide communications and administrative support for charity campaigns, including planning and delivery

· Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting

Team and Office Support

· Support the Head of Communications and wider team with meeting organisation, minute-taking and note circulation

· Help track performance data and KPIs across communications, research and fundraising activities

· Manage the main email inbox and coordinate responses or internal referrals

· Act as a point of contact for general office queries

General Responsibilities

· Adhere to Eczema UK’s policies and procedures

· Comply with data protection regulations, ensuring personal information remains confidential

· Take responsibility for your own personal learning and development, and support the learning and development of others

· Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines

· Undertake any other reasonable tasks or projects as required

Organisation
Eczema UK View profile Organisation type Registered Charity Company size 6 - 10

Making life easier for everyone affected by eczema.

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Posted on: 23 June 2026
Closing date: 13 July 2026 at 09:00
Tags: Communications, Health / Medical

The client requests no contact from agencies or media sales.