Junior It Support Analyst Jobs in Home Based
Key Details
Salary: £37,400 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis)
Contract type: This is a full-time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
GLP has a new, cutting-edge tech stack and we’re keen to use it to deliver sector-leading campaigning work. Our data team consists of an engineer, an analyst, and this role.
As a team you’ll work to build a data platform that helps the organisation achieve its goals. That means giving colleagues timely and valuable insights, and building systems and models to help automate and optimise our marketing and campaigning work.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
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Experience in using Salesforce CRM as an administrator
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Experience in developing reporting, incorporating multiple criteria based on ever changing requirements
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Experience analysing data
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Experience using data management tools and techniques including Microsoft Excel (pivot tables, formulae, data manipulation and presentation)
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Experience solving difficult data problems
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Experience of working with data protection guidelines
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
Age UK is currently recruiting for a Finance Analyst to help provide high quality financial data analysis, business intelligence and modelling to our shared services division.
As a Finance Analyst at Age UK, you will support our FP&A Manager by creating insightful analysis and reporting, business intelligence and financial performance and risk reports. This opportunity is ideal for someone who wants to gain experience within the charity sector, working for a national charity in an accomplished FP&A team.
If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you. For an more extensive list of responsibilities, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary.
Age UK internal grade - 7L. This salary includes a market supplement due to the specialism of this position.
Must haves:
* High proficiency in financial modelling techniques.
* Strong fluency with Excel formulas and functions.
* Self-starter with excellent interpersonal communication and problem-solving skills.
* Experience of building detailed models within Power BI advantageous but not essential. Experience of working to deadlines.
* Communication: Ability to distill complex issues to understandable and actionable items.
* Analytical Thinking: Ability to analyse financial data and create financial models for decision support.
* Attention to Detail: High attention to detail and accuracy.
* Organisational Skills: Ability to manage multiple projects simultaneously.
* Systems: Aptitude for picking up new IT systems.
* Bachelor's degree in Finance, Accounting, Economics, or related field.
Great to haves:
* 1-2 years of business finance or other relevant experience is advantageous but not essential.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Desk Analyst – 1st and 2nd Line
We are looking for a Service Desk Analyst who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT44 Service Desk Analyst – 1st and 2nd Line
Location: Office-based, Northampton. Occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £28,800 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Friday 20 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Infrastructure and Service Desk Manager within the Technology Team, you will receive and log all first-line technical queries and requests on the service management tool and offer direct support to internal customers for 1st & 2nd line incidents.
Working from the distribution and repair centre in Northampton, you are also responsible for the maintenance and management of technology assets.
Main responsibilities include:
· Act as the first point of contact, providing local and remote users with technical support & requests
· Provide IT support to the organisation
· Resolve IT incidents and service requests
· IT equipment repair
· Maintain asset register
About You
Experience & Personal Attributes
· Direct experience of a service desk
· Good understanding of Microsoft technologies
· Good understanding of software applications
· Understanding of computer hardware repair
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Service Desk, 1st Line Support, 2nd Line Support, Service Desk Analyst, 1st Line Service Desk Analyst, 2nd Line Service Desk Analyst, IT Support, 1st Line IT Support, 2nd Line IT Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
LOYALTY & CULTIVATION MARKETING EXECUTIVE
Salary: £27,000 - £28,500 per annum
Department: Marketing, Fundraising and Engagement
Reports to: Loyalty & Cultivation Marketing Manager
Location: Stratford w/ high-flex (1 - 2 days per week in the office)
Hours: 35 hours per week (we are open to Compressed Hours in this role)
Contract type: Permanent
Closing date: Thursday 26 September 2024, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Are you self-motivated and sharp minded with an interest in loyalty, retention or supporter journey marketing that can help us beat cancer? If so, we have an exciting opportunity for you to join us as a Loyalty & Cultivation Marketing Executive.
At CRUK, we are lucky to have a large database of supporters who have helped us fund world-class research which drives forward advances in the prevention, diagnosis and treatment of cancer. The Loyalty & Cultivation team looks after the campaigns and journeys which these supporters receive, across multiple channels, to motivate, engage and inspire them to continue their journey with us.
We are looking for a creative thinker to join the team, delivering our regular e-newsletters and multi-channel campaigns to keep our existing volunteers inspired and motivated.
What will I be doing?
Developing inspiring and motivating content for email, digital, print and social advertising channels
Supporting the Loyalty & Cultivation team on the delivery of marketing briefs, coordinating the brief response, development and approval processes
Supporting the development of production specific briefs and work with Data Selections, Adobe, Web Analyst, Social and Marketing Delivery teams to deliver data and digital campaign set-up requirements
Supporting the content and creative production process, working with agencies, freelancers and internal Creative Team to develop compelling content across a range of channels
Working with UX experts to deliver pre-launch test and learn initiatives, sharing findings with the Senior Executive and optimising activity and assets based on results
Providing operational support for the campaign set-up and management process across all channels, including auditing campaign elements prior to launch
Supporting all aspects of campaign delivery including direct mail production and fulfilment and paid digital campaign delivery
Working with Adobe, Social and Marketing Delivery teams to deliver email, SMS, social and other specialist marketing activity
Conducting in-campaign and post-campaign analysis across all channels, evaluating against KPIs and preparing regular reports for the Senior Executive and Manager.
What skills will I need?
Understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Experience of developing campaign assets for use across channels
Data-driven with an understanding of UX principles and experience of interpreting results and recommending opportunities for optimisation
Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline
A passion for marketing with an interest in external trends and developments
High level of IT literacy, including good working knowledge of Microsoft Office packages
Experience of successfully delivering campaigns, from planning through to execution and analysis
Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.