Key relationships officer jobs
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions
reflect professionalism, empathy, and efficiency.
Key Responsibilities:
Provide a positive image of Stoll to its customers, stakeholders, and other relevant outside bodies.
Provide input to the Corporate Plan and Team Plans through participation in Organisational, Departmental and Team Meetings.
Provide appropriate ‘team’ cover in the absence of other staff as reasonably requested.
Specific Responsibilities:
- Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
- Respond promptly to resident inquiries and resolve issues efficiently and professionally.
- Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
- Coordinate maintenance and repairs to ensure properties are maintained to a high standard.
- Monitor contractor performance and follow up on incomplete or delayed works to
ensure service quality and resident satisfaction, whilst keep thing customer informed. - Manage resident move-ins and move-outs, including inspections and addressing any
defects. - Ensure accurate and thorough logs are maintained and monitored from issue inception
to satisfactory resolution. - Liaise with relevant teams to ensure all safety certificates (gas, electric, fire) and risk assessments are up to date and accessible.
- Contribute to void property turnaround by coordinating inspections, ensuring remedial works are completed quickly, and preparing properties for new tenants.
- Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
- Provide administrative support for organisational related processes.
- Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
- Use internal systems to log interactions, raise repairs, and track progress.
- Monitor trends in customer feedback and complaints to identify recurring issues and suggest service improvements.
- Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
- Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery.
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
The client requests no contact from agencies or media sales.
Job purpose
The Communications & Digital Officer delivers creative, high-quality communications that promote the College’s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College’s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills.
Key responsibilities
Implements communications and marketing activity under the guidance of the Communications Manager.
Content creation and delivery
- Draft, edit and publish engaging, accessible content for the College’s website, newsletters, social media and other marketing platforms.
- Support the production of College News, EyeMail and other publications, ensuring editorial quality and brand consistency.
- Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer.
- Maintain and update the organisation-wide, multi-channel content plan.
- Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately – within the framework set by the Communications Manager.
Digital communications
- Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects.
- Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services.
- Work with colleagues to ensure content adheres to brand and editorial guidelines.
Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics.
Media, campaigns and internal communications
- Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries.
- Contribute to coordinating responses to journalists and organising interviews and briefings.
- Support implementation of project-specific communications plans to ensure key messages reach target audiences.
- Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues.
- Assist with digital asset management, photography, video production and related creative tasks.
Monitoring and reporting
- Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance.
- Produce monthly communications and marketing activity reports highlighting trends and insights.
- Maintain accurate records of media coverage and engagement data to support continuous improvement.
Collaboration and support
- Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities.
- Provide administrative and logistical support for communications projects, publications and campaigns.
- Contribute to a positive, inclusive and innovative team culture, upholding the College’s values.
Person specification
Knowledge, qualifications and experience
- Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline.
- Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment.
- Experience in writing, editing and adapting content for different audiences and formats.
- Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software.
- Awareness of AI-enabled tools for content development, scheduling and reporting.
Skills and abilities
- Excellent writing, editing and proofreading skills with a strong eye for detail.
- Ability to plan, prioritise and manage multiple tasks effectively.
- Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders.
- Proficiency in social media and digital publishing tools.
- Understanding of brand, visual identity and accessibility principles.
- Ability to interpret analytics and use insights to improve engagement and performance.
Personal attributes
- Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving.
- Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation.
- Creative and curious, with a willingness to learn and contribute new ideas.
- Reliable under pressure, maintaining accuracy, composure and focus during busy periods.
- Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Description
The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.
The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.
The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.
Responsibilities
Key responsibilities include:
- Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
- Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
- Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
- Support the HFP in preparing proposals, funding applications, and sponsorship pitches
- Support the HFP to produce compelling performance and evaluation reports for funders and other donors
- Maintain and update a bank of proposal templates and sector insights
- Support the services team in the development of professionally written proposals
- Collaborate with marketing and customer teams to target organisations and contacts for campaigns
- Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
- Maintain accurate records of engagement, income, and pipeline development
Required skills
Essential skills and experience
- Experience securing new funding opportunities or partnerships (commercial or charitable)
- Strong written communication skills with the ability to produce persuasive content
- Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
- Ability to synthesise complex information into actionable insights
- Strong relationship-building and collaboration skills across teams
- Excellent time management and prioritisation
Desirable skills and experience
- Experience of measuring and reporting on project impacts
- Familiarity with CRM systems and data tracking
- Understanding of marketing and customer engagement strategies
- Knowledge of the UK social housing sector either professionally or through lived experience
Job accountabilities
- Support the HFP in delivering strategic growth and income targets
- Maintain a pipeline of opportunities and sector intelligence
- Collaborate across teams to ensure alignment of business development activities
- Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
- Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.
Interviews expected to take place the week commencing the 8th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experience meet the key skills points in the job description.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Domestic Abuse Officer
Location: Waltham Forest/London
Salary: £30,000 per annum
Full Time
1-year fixed term contract
Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models. We envision a world where young women’s socio-economic background does not impact educational and career outcomes.
We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.
As a Domestic Abuse Officer, your responsibilities will be:
· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.
· To ensure that women are enabled to access their rights and are informed about their options.
· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.
· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.
· To facilitate or co-facilitate the support groups
· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.
Required Skills and Experience:
· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.
· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.
· Experience of identifying and responding to the risks to and needs of survivors of domestic
violence
· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.
· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse
· Experience of multi-agency partnership working
· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.
· Experience in running support groups in the community
· Ability to work with interpreters and volunteers.
· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.
· Effective communication skills.
· Experience of managing basic administrative systems.
· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.
· Good working knowledge of IT system and databases.
· Ability to run groups virtually on Zoom/Teams etc
Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.
Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not
necessarily exclude you from this post but under the Act, we must have details. An Enhanced
Disclosure will be sought in the event of a successful application for this post and therefore
you will be required to give details of spent and unspent convictions disclosed above. YLC
operates under the Revised Code of Practice for Disclosure and Barring Service.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Stewardship Executive
Role Focus Areas
Supporter Stewardship | Data Management and Reporting | Prospecting
Details
Location: Hybrid - 1 day/week in London Bridge Office
Annual Salary: £26,963 pro rata
Hours: Part-time (21 hours a week)
Contract: Permanent (6 month probationary period)
Start Date: Early January
Reporting to: Head of Fundraising and Communications
Job Outline
Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth.
Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.
Key Responsibilities
-
Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.
-
Handle supporter enquiries via email and telephone
-
Keep accurate data records of engagement, donations and fundraising
-
Produce reports on supporter trends, and identify prospects to support growth
-
Manage delivery of key challenge events including the London Marathon
-
Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing
-
Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.
-
Fulfill shop orders managing inventory and updating stock levels
-
Any other duties that working in a small organisations requires
Person specification
-
Highly personable with the ability to develop warm relationships
-
Responsible and organised
-
Excellent phone manner, including sensitivity towards issues such as illness and bereavement
-
Excellent written communication skills
-
Collaborative and willing to lend their support where most needed
-
Commitment to our mission to find better treatment and a cure for children facing neuroblastoma
First interviews planned for w/c 8th December.
We fund research to find better treatments and ultimately a cure for neuroblastoma, and aggressive childhood cancer.
The client requests no contact from agencies or media sales.
Trusts and Foundations Fundraising Officer
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We’re working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
We are recruiting a Trusts and Foundations Fundraising Officer to build and grow relationships with charitable trusts and corporate foundations in support of the Cystic Fibrosis Trust’s strategic aims. You’ll manage a portfolio of small to mid-level trust funders, identify new prospects (£10k ), prepare high-quality applications and reports, and work collaboratively across the organisation to maximise fundraising opportunities.
In this exciting role, you will:
- Develop and manage a pipeline of trusts and corporate foundation prospects
- Prepare compelling funding applications and programme reports
- Deliver donor cultivation, stewardship and reporting using CRM systems
- Support biannual small-trust mailings and tailored approaches
- Work with colleagues (including finance and community fundraising teams) to ensure compliance and maximise income
To be the right candidate for this role, you will:
- Have proven experience fundraising from trusts and foundations and securing 4-5 figure grants
- Be target-oriented with high attention to detail
- Have excellent verbal and written communication skills with the ability to translate project information into accessible proposals
- Be able to work independently and as part of a team, working collaboratively across multiple teams
If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing team, please get in touch!
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is midnight on Thursday 27 November 2025.
Interviews expected week commencing 1 December 2025.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
No agencies please
How to apply:
For more details about the job and requirements, please visit our website or use the application button provided.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-225 204
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Eido is entering a new phase of growth. Our influence is expanding and the opportunities before us exceed our current capacity. We believe this creates an exciting prospect for an experienced CEO - or for a current charity or business director ready for their first top-level leadership role.
We are seeking a leader of character and conviction, with missional drive, and experience in networking and delivering impact solutions within the Christian sector to take Eido to the next level. There is flexibility in how the role could be shaped, depending on the skills and preferences of the successful candidate.
The CEO is ideally a person of Christian faith to lead team prayer meetings, attend and contribute at Christian conferences, pray with clients, and speak with integrity and authority within the Christian sector.
As Eido transitions from being founder-led, we recognise the importance of establishing a healthy, collaborative relationship between the new CEO and shareholders. After an initial transition period, the shareholders intend to form a board and meet fortnightly with the CEO to review KPIs and offer insight on key decisions. Our goal is to set the new CEO up for success, providing support and accountability, while allowing them space to develop and pursue their own strategies and full autonomy in leading day-to-day operations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Relationship Fundraising
We are thrilled to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are looking for an experienced fundraising leader to become their new Director of Relationship Fundraising. This is a wonderful opportunity for a practising Christian to shape and scale high-impact relational fundraising. You will lead and integrate Philanthropy, Trusts & Foundations, and Legacy giving into a high-performing team, driving income beyond £10 million annually.
You’ll champion innovation, and personally steward ultra-high-net-worth donors while ensuring data-driven, replicable fundraising models. As a strategic and relational leader, you’ll bring operational excellence, spiritual maturity, and a coaching mindset to a dynamic, growing team.
Externally, you’ll be a visible ambassador, inspiring partners, representing World Vision UK at key events, and engaging with supporters. Internally, you’ll work cross-functionally to embed relationship fundraising into a multi-channel strategy that delivers exceptional supporter experiences.
The successful candidate must be able to demonstrate:
- Proven track record of leading and scaling high-value fundraising programmes (philanthropy, legacies, and/or trusts & foundations), ideally within a complex or global organisation.
- Demonstrable success in delivering sustainable, multi-million-pound income growth through relationship fundraising.
- Experience of managing and coaching high-performing teams, with the ability to embed accountability, ownership, and development at all levels.
- Excellent project management and organisational skills, capable of delivering results in a dynamic, multi-stakeholder environment.
This is an incredible opportunity for a practising Christian fundraising professional to join a passionate team dedicated to serving the world’s most vulnerable children. You’ll help bring in vital income that will transform lives and make a real difference for children in need across the world.
This role is subject to a Enhanced DBS check, which will be carried out by the employer.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
UK-based applicants only.
Location: Hybrid/Milton Keynes (2 days per week onsite)
Closing date: Sunday 7th December 2025
Charisma vetting interviews: Must be completed by 1pm on Tuesday 8th December 2025
1st Interviews with World Vision UK (virtual): As and when a candidate passes their Charisma vetting interview
Final interviews (in person in Milton Keynes): Tuesday 6th January 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
We are looking for a proactive and organised individual ensuring that all of Ella’s premises, including the office, community hub, and safe houses, are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.
You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.
Facilities management
-
Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.
-
Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.
-
Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.
-
Maintain clear records of repairs, inspections, and contracts in the central facilities log.
-
Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.
-
Ensure accurate stock records are maintained and inventories are completed across all sites.
Property inspections and maintenance
-
Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.
-
Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.
-
Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).
-
Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
Health, safety, and compliance
-
Act as the main point of contact for health and safety matters in the Operations Manager’s absence.
-
Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.
-
Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.
-
Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.
-
Lead or support fire drills, first aid provision, and emergency preparedness planning.
Systems and administration
-
Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.
-
Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.
-
Coordinate staff communications about ongoing facilities work or planned maintenance.
-
Oversee inventory management, purchasing, and deliveries for office and property supplies.
Team and organisational support
-
Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.
-
Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.
-
Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.
Person specification
Essential
-
Excellent organisational and time management skills.
-
Keen eye for detail
-
Ability to put effective processes and procedures in place
-
Ability to manage multiple tasks effectively and work independently.
-
Strong communication skills, both written and verbal.
-
Basic understanding of health and safety requirements.
-
Comfortable liaising with contractors and overseeing on-site work.
-
Willingness to travel locally between Ella’s office and safe homes.
-
A proactive and practical approach to problem-solving.
Desirable
-
Experience in facilities or property management.
-
Experience working with suppliers and contractors.
-
Familiarity with trauma-informed environments or working in the charity sector.
-
Basic maintenance skills (e.g., DIY tasks).
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
-
We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
-
We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
-
We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
We encourage candidates to get in touch with us if you have any questions or are thinking about whether you might be right for the job. Please email us if you would like to set up a quick call.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At 21 Together, we believe every person with Down’s syndrome has the right to live a happy, rich and fulfilling life. Based in Maidstone and working across Kent, we support children and young people with Down’s syndrome, their families, and the professionals who work with them.
We are a small but impactful charity looking for an inspiring Chief Executive Officer to lead us through the next phase of our growth.
Job Title: Chief Executive Officer (CEO)
Organisation: 21 Together
Location: Maidstone, Kent (Hybrid working available)
Salary: From £48,561 FTE, dependent on experience
Contract: Permanent or Fixed Term (flexible)
Working Hours: Part-time or Fractional (minimum 3 days per week)
Closing Date: 5th January 2026
Interview Date: Early January 2026
The Role
As CEO, you’ll provide strategic leadership, oversee operations, and drive income generation to ensure our long-term sustainability. You’ll work closely with our committed Board of Trustees, lead a passionate team, and act as the public face of the organisation.
We’re open to part-time or fractional working arrangements (minimum 3 days/week) to attract the right person.
Key Responsibilities
- Deliver our mission and long-term strategy
- Ensure strong financial oversight and fundraising success
- Lead and support staff and volunteers, fostering a positive and inclusive culture
- Maintain strong governance and ensure legal compliance
- Represent the charity externally and build key stakeholder relationships
- Monitor impact and promote continuous improvement
About You
We’re looking for someone who is:
- An experienced leader with a strategic mindset
- Financially astute, with a track record of managing budgets and securing income
- A confident communicator with excellent stakeholder engagement skills
- Committed to inclusion, learning, and supporting vulnerable communities
Desirable: Experience or understanding of Down’s syndrome and/or learning disabilities.
What We Offer
- Flexible working (minimum 3 days/week)
- Hybrid arrangements available
- Supportive and values-led culture
- Opportunity to make a meaningful, visible difference
The client requests no contact from agencies or media sales.
Canterbury Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
We are looking to recruit a dynamic and visionary individual to join Canterbury Cathedral as a Governance Officer. Providing strategic leadership of governance across the organisation, ensuring compliance with statutory and regulatory requirements, promoting best practice, and supporting the effective operation of the Board (Chapter) and it's committees.
As a Governance Officer, you will ensure that the organisation operates within the legal, regulatory, and best practice frameworks applicable to the charitable, religious organisations.
Key Responsibilities
- Provide authoritative guidance and advice to Chapter, Committees, SLT and staff members on governance best practice and interpretation of governing documents.
- Act as Clerk to Chapter and our Senior Leadership Team, ensuring agendas are focused, meetings are compliant, and decision-making supports strategic objectives, taking responsibility for communicating these throughout the organisation.
- Lead the development and delivery of the organisations governance strategy, ensuring structures, policies and processes are effective, proportionate, and aligned to the strategic plan and community values.
- Review, develop and maintain governance policies and procedures (e.g. conflict of interest, whistleblowing, risk, delegation of authority), ensuring they are up to date and prepared for audits as required.
- Produce the Cathedrals Annual Governance Statement for approval by Chapter.
- Support recruitment, induction, and training of Chapter and Committee members, fostering an informed and engaged governance community. Oversee systems for board and committee effectiveness reviews including commissioning of external reviews where required.
- Maintain statutory and regulatory compliance: ensure filings with the Charity Commission, Companies House (if relevant), and other regulatory bodies are completed accurately and on time.
- Monitor developments in charity law, regulation, and governance best practices; ensure the organisations governance practices are aligned.
- Check reports for completeness and quality assurance in terms of content and format, and dispatch agenda in accordance with agreed deadlines.
What We're Looking For
- Good understanding of charity governance, legal and regulatory requirements (e.g. Charity Commission, Companies House, relevant legislation).
- Experience in policy drafting and implementation.
- Knowledge of risk management practices.
- Some legal or compliance training or professional qualification.
- Understanding of the requirements of the Charity Commission.
- Ability to collate accurate and relevant performance data.
- Articulate with excellent communication and interpersonal skills.
- Resilient and flexible.
- Ability to influence others to achieve required outcomes.
Please see the full job description and person specification for further details.
Interviews will be taking place on the 16th December 2025 in person at Canterbury Cathedral.
For your application to be considered, you will need to complete the attached application form.
CamRARE is celebrating a decade of progress and impact and is seeking a dynamic Managing Director to lead our next chapter of growth.
As our Managing Director and founding member prepares for her planned retirement, Cambridge Rare Disease Network (CamRARE) is seeking a dynamic and visionary new leader to guide the charity into its next decade. You will drive strategic growth, strengthen partnerships, ensure long-term sustainability, and champion innovation, research, and community impact for people affected by rare and undiagnosed conditions.
You will inspire and empower a passionate and talented team of staff, trustees, volunteers, families and partners, while building strong connections across our networks to expand our reach, visibility, and influence. As an energetic and forward-thinking leader, you will bring the drive and expertise to strengthen partnerships, grow income through innovative fundraising and strategic collaborations, and champion CamRARE as a trusted voice within the rare community and beyond.
Why choose a career at Cambridge Rare Disease Network?
#purpose – We’re on a mission to make life with a rare condition easier through community, collaboration and connections. Your role is to lead this mission to directly contribute to a better future for those living with rare conditions.
#growth – We’re a small, ambitious team where you’ll have opportunities to shape and grow with us. You will use your experience and knowledge to make a measurable impact.
#diversity and inclusion– We value the diversity and unique insights each person brings. We actively welcome applications from candidates of all backgrounds and lived experiences.
About Cambridge Rare Disease Network
There are over 10,000 rare conditions that affect 400 million people globally. Receiving a diagnosis can take years. Most rare diseases have no treatment. Coordination of care is often poor.
We’re on a mission to make life easier for those affected—uniting individuals, families, patient groups, researchers, industry, clinicians and policymakers to accelerate solutions and improve lives. Through knowledge-sharing, collaboration, and creativity, we aim to make the journey smoother for people living with rare and undiagnosed conditions and their families.
- CamRARE connects patients, advocates, research experts, and leaders—catalysing action to drive solutions and create lasting change
- Connects knowledge with lived experience to transform the journey toward better diagnosis, treatment, and support for individuals and their families
- Connects, educates, and supports the rare disease community - locally and globally - to improve outcomes and transform lives
Leading CamRARE
As Managing Director, you will provide strategic leadership for the charity, oversee governance and operations, develop and execute the strategy set by the Board of Trustees, and build key external partnerships. This role leads fundraising efforts and develops high-level external stakeholder relationships with Government bodies, including healthcare organisations/departments, Industry, patient and charity organisations, and Research Institutions involved in rare disease. This is a key role to build, strengthen and nurture the charity's connection with the rare disease community, empowering them and fostering an inclusive and supportive network.
We’re looking for someone who:
- Has a deep commitment to improving the lives of individuals and their families living with rare conditions.
- Has proven experience of 10+ years in a senior leadership role with a track record of delivering impact.
- Has experience in strategic planning, organisational development, and leading change.
- Brings creativity, adaptability and a “can-do” attitude.
- Has experience in income generation and managing stakeholder relationships.Has strong team management skills with a focus on development and building an inclusive workplace culture.
- Has experience in financial management and resource allocation.
- Has excellent interpersonal and communication skills, with the ability to influence and inspire.
- Has sound knowledge of issues affecting the voluntary sector
- Enjoys working independently, hands-on as part of a team and effectively with remote teams
- Experience in and enjoys networking and partnership building, can communicate effectively with a broad range of people
- Experienced in business delivery aligned to financial targets, core objectives and strategy implementation
- Has experience leading events and campaigns
Making life with a rare condition easier — through connection, collaboration, and community



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy supporting others and making sure teams have the right environment, tools, and resources to do their best work?
We’re looking for a highly organised and people-centred People & Operations Officer to help keep Community Action Redbridge smoothly and ensuring that our team has the right environment, tools, and resources to thrive.
This role combines office coordination, HR administration, and health and safety responsibilities, helping to create a welcoming, efficient, and inclusive workplace where everyone can perform at their best. Acting as the first point of contact in our office, you will take pride in maintaining a well-managed and productive space, overseeing office systems, liaising with suppliers, and supporting internal communications. You will also play a key role in organising meetings and team events, supporting internal processes, and ensuring that our administrative systems are robust and well maintained.
In addition, you’ll support the smooth running of our people systems and processes - from recruitment and onboarding to HR record-keeping and policy guidance, becoming a trusted go-to person for staff queries. You will also contribute to creating a safe working environment by supporting health and safety compliance.
This is a great opportunity for someone highly organised, proactive and people-centred, who enjoys variety in their work and wants to make a meaningful difference behind the scenes of a dynamic local charity.
Please note that while there may be occasional flexibility, due to the nature of the role, this post is designed to be primarily office-based. This ensures effective collaboration with team members, access to necessary resources and equipment, and supports the smooth running of day-to-day operations. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives.
At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change.
We do this by:
-
Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.
-
Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
-
Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
1. Can you describe a time when you have had to manage and balance competing priorities and how you went about this?
2. Can you give us an example of when you had to learn a new system or process and put this into practice?
3. Can you describe your understanding of health and safety in the workplace?
4. Please give one example of how you would go about ensuring that our team has the right environment, tools, and support to thrive?
Please submit your CV and covering letter by 11.59pm on Sunday 7th December 2025.
We encourage early applications as interviews will be held on a rolling basis. The vacancy may close early if a suitable candidate is appointed..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. Now in our fifth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
This role would suit someone who is self-starting, mission-driven, and thrives in a fast-paced, flexible working environment. You’ll need to be comfortable balancing structure with autonomy, able to spot what needs doing and take the lead, and be able to do both while collaborating closely with others. Strong organisational skills, emotional intelligence and the ability to adapt to changing audiences and environments really matter.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to support recruitment and ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support 2 cohorts of mentoring pairs (30 pairs).
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
Stakeholder Relationships
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
- Build strong, supportive relationships with mentors, mentees, and families
- Champion a positive, supportive, and inclusive programme culture
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
- This role may also serve as the Designated Safeguarding Lead (DSL) for the organisation, depending on experience
Communications
- Contribute to social media content and mentor newsletters.
Reporting
- Support the Programme Director in preparing updates for the Board and funders.
- Contribute to an annual report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments for in-person delivery.
Staff Management
- Line manage Mentoring Coordinators and the Programme Officer.
- Provide task management to other team members as required.
To apply for this role, please complete the application form and upload your CV and Cover Letter.
CV: No more than 2 pages detailing relevant employment, education, and volunteering history.
Cover Letter: Responding to the three questions below (max 300 words per question):
1. Why do you want to work for The Catalyst Collective?
2. What experience do you have delivering programmes with or for young people?
3. What makes you well-suited to this role based on the responsibilities and person specification?
The client requests no contact from agencies or media sales.
Finance Director
We are seeking an experienced senior finance leader to drive financial strategy and sustainability across a national charity.
Position: Finance Director
Salary: £75,000 (£45,000 pro-rata)
Location: Flexible, 1 day in Doncaster but not essential
Hours: 21 per week (part time)
Contract: Permanent
Closing date: 8am, 1st December 2025
About the Role
This is a strategic leadership role responsible for long term financial sustainability, robust controls and a strong commercial approach. As a key member of the senior leadership team, you will work closely with the CEO, Board and Directors to deliver the charity’s strategic ambitions and build a positive, collaborative culture.
Key responsibilities include:
• Lead financial planning, reporting and strategic oversight for the organisation
• Provide expert advice to the Board, CEO and leadership team on all financial matters
• Strengthen commerciality and oversee development of a sustainable business model
• Lead programmes to simplify processes, improve efficiency and reduce financial risk
• Act as Company Secretary ensuring legal, regulatory and governance compliance
• Oversee risk management frameworks and insurance provision
• Build strong business partnering relationships, particularly with Operations
• Manage and develop the finance team, ensuring high performance and motivation
• Lead supplier relationships including banks, auditors, insurers and pension advisers
• Oversee major contracts, grant reporting and financial controls
• Provide leadership on property negotiations, contracts and legal matters related to finance
• Guide and monitor financial performance, ensuring targets are achieved
• Ensure all financial and legal obligations are met across the charity’s activities
About You
You will bring significant senior level finance experience along with credibility, clarity and the ability to influence at all levels.
Essential skills and experience:
• Extensive experience in senior finance roles, ideally within the charity sector
• Strong understanding of financial strategy, business planning and risk management
• Proven ability to analyse complex financial information and present clear recommendations
• Experience leading and developing a finance team
• Knowledge of charity governance, regulatory compliance and statutory reporting
• Skilled in building commercial models and driving long term sustainability
• Strong communication, negotiation and relationship building skills
• Professional finance qualification such as ACA, ACCA or CIMA or equivalent experience
• Strong understanding of business partnering models and effective cross organisational working
Desirable:
• Company Secretary or governance qualification
• Experience leading finance transformations or major organisational change programmes
About the Organisation
The organisation is committed to improving environmental outcomes and supporting communities across the UK. Their work is driven by values including making a positive impact, working collaboratively, improving processes and striving for excellence. They are focused on long term sustainability, strong governance and delivering meaningful change.
Other roles you may have experience of could include Chief Financial Officer, Head of Finance, Finance Business Partnering Director, Commercial Finance Director, Director of Corporate Services, Strategic Finance Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.





