Key relationships officer jobs

Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.

Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.

As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.

A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.

A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.

Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.

As Head of Relationship Fundraising, you will:

• Lead delivery of Duchenne UK’s relationship fundraising strategy, driving sustainable income growth across multiple income streams
• Develop and grow Family & Friends fundraising, community fundraising, mid-value, major donor, partnership and corporate fundraising opportunities
• Build and steward a pipeline of supporters and prospects, developing meaningful long-term relationships
• Develop the Family & Friends Funds programme, ensuring excellent and compassionate supporter experiences
• Develop supporter journeys, stewardship plans and relationship management processes that increase engagement and retention
• Strengthen fundraising systems, processes and ways of working to support future growth
• Operationally lead relationships with charity partners and key stakeholders
• Monitor fundraising performance, pipeline activity and KPIs
• Line manage the Community & Events Fundraiser and help shape the wider fundraising function’s future direction, structure and growth

Essential skills and experience:

• Significant experience in relationship fundraising, with a track record of delivering sustainable income growth
• Experience managing complex supporter or donor relationships in emotionally sensitive or values-led environments
• Experience working with high-value supporters or philanthropy audiences
• Experience developing community, peer-to-peer, high-value or partnership fundraising relationships
• Demonstrable success in achieving income targets and building fundraising pipelines
• Strong relationship management and influencing skills, with the ability to engage a wide range of stakeholders
• Experience developing supporter journeys and stewardship approaches that improve engagement and retention
• Strong financial awareness, including pipeline management and forecasting
• Excellent communication skills and experience using CRM systems effectively
• Exceptional emotional intelligence, empathy and a commitment to outstanding supporter care
• A proactive, entrepreneurial and solutions-focused approach

Desirable:

• Experience within a health, medical research or disability-related charity
• Experience of diagnosis-led, in-memory or bereavement-related fundraising
• Knowledge of fundraising regulation, GDPR and Gift Aid
• Experience using Salesforce

Employee benefits

• 25 days annual leave plus bank holidays (pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Team wellness day and team away day
• Employee Assistance Programme and wellbeing support

As part of our shift to embed our advocacy services in the communities we serve, Lamp are recruiting an Advice and Outreach Officer to play a key role in the provision of our Community Mental Health Advocacy service.

A brand new role for the organisation the successful postholder will be responsible for providing our drop-in sessions and advocacy skills workshops across a variety of community spaces around Leicester, Leicestershire and Rutland.

The successful post holder will be a confident public speaker and dynamic self-starter who is able to cultivate and develop relationships with both professionals and service users. You will work autonomously and must have excellent time-keeping skills and be comfortable managing a varied workload.

As an Advice and Outreach Officer you will work in tandem with our Advocates and Information and Advice Officer to raise awareness of our work, provide ad hoc advice and signposting, manage incoming referrals and deliver confidence and skills building workshops. Experience of delivering advocacy services is not essential but an understanding of the remit and impact of advocacy intervention is highly desirable.

As a mental health charity, we value the lived experiences of people with poor mental health and pride ourselves on providing an inclusive, authentic and accessible service. The successful post holder will be familiar with the social and systemic barriers faced by people living with poor mental health and must be able to offer compassion and empathy toward the people we support.

We welcome applications from people with lived experience of mental health difficulties, disability or who have experienced social exclusion as we recognise the personal insight, resilience and tenacity such experiences can build.

Regular travel across Leicester, Leicestershire and Rutland is required as part of the role.

The successful candidate will play a key part in the development of the Community Outreach service and the weekly hours for the role will grow in line with the success of the Advice and Outreach Officer’s work. The successful post holder will need to work flexibly from week to week with some regular commitments which may include evenings and weekends.

Job Purpose:

To provide advice, signposting and advocacy skills training to the people of Leicester, Leicestershire and Rutland.

Develop relationships with community groups and spaces to deliver advocacy drop-in and skills workshops.

To act as a first point of contact for individuals approaching the service.

To provide support to the wider advocacy delivery team by managing incoming referrals.

The Hygiene Bank is looking to appoint a Partnership Officer to engage new brands with the work of our charity. This is an opportunity to join an ambitious organisation that is working to end hygiene poverty in the UK. 

The role is remote but with monthly team meetings in London and this role will require travel to partner meetings and events. 

Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean. 

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

As we embark on the next 3 years, we're looking for a Partnership Officer to help grow the brands and businesses standing alongside us in the fight against hygiene poverty. 

Read more about our work on our website along with our Impact Report and research Hygiene Poverty 2024 

This is more than a fundraising role. It's an opportunity to build meaningful partnerships that directly improve lives, influence businesses to become forces for good, and help drive a movement working to end hygiene poverty for good. 

About the role 

We're looking for a proactive, organised and relationship-focused Partnership Officer to join our growing Brand & Corporate Partnerships team. 

Working closely with and supported by the Head of Brand & Corporate Partnerships, you will play a vital role in identifying and securing new brand partnerships, nurturing existing relationships, and helping to deliver ambitious income and impact targets. 

Our partners range from emerging challenger brands to nationally recognised businesses like Boots UK. They support our work through financial contributions, product donations, employee fundraising, volunteering, awareness campaigns and skills-based support. 

You'll be at the heart of these relationships, helping partners understand the difference they can make and ensuring they have an outstanding experience of supporting The Hygiene Bank. 

This role would suit someone with experience in partnerships, business development, fundraising, account management or sales who is excited by the prospect of combining commercial relationship-building with meaningful social impact. 

Job Description  

The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy. 

Key Responsibilities 

You will support the management of our brand partners, working with the Head of Brand and Corporate Partnerships. Your role will be to source new brand relationships, set up meetings for the team and support existing brand partnerships. 

• Work closely with the Head of Brand and Corporate Partnerships to identify and outreach to target brand partners, working to engage their support for the charity

• Account management of new and existing partners 

• Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.

• Contribute to the organisation and team's annual plans, strategies, and budgets. 

• Develop, monitor, and maintain systems and processes including Salesforce and account management plans. 

• Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.

• Understand and support the vision, mission, and values of The Hygiene Bank. 

• Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.

Skills, Knowledge & Expertise 

• Excellent relationship management and stewardship resulting in demonstrable account growth. 

• Effective account management or sales experience with brand and corporate partners across a variety of sectors.

• Experience using creativity and innovation to diversify income from partners, resulting in growth. 

• Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations. 

• Detail-driven, strategic, motivated, with a forward-leaning approach to business. 

• Ability to work independently, multi-task, and prioritise a busy workload. 

• Outstanding written communication skills and experience in developing compelling proposals and collateral. 

• Experience working with internal stakeholder teams to help ensure partnership deliverables are met. 

• Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed. 

Attributes and behaviours: 

• Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values 

• A commitment to quality and attention to detail. 

• Ability to work on your own initiative. 

• A highly competent and collaborative team worker. 

• Discretion and the ability to maintain confidentiality. 

• Willingness to learn new skills. 

• Ability to work in a growth mindset, changing and flexible organisation. 

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting. Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving.

The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working. You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams.

Regular travel to our London office will be required, typically once per month or as the role demands.

We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

As a Communications Officer at the British Psychological Society, you will play a key role in telling the story of our members and the impact and issues within the field of psychology.  We're looking for a creative and enthusiastic individual to join our team for a 9-month fixed-term contract, supporting member and external communications.

About the Role

You’ll build and manage strong relationships with member networks and stakeholders, uncovering and sharing compelling insights and achievements. A key part of the role is producing member communications, ensuring content is engaging, accurate, and on message.

Working closely with the Communications Manager, you’ll support the delivery of communications and media strategies across the organisation, helping to promote positive relationships with both members and the media while ensuring consistent messaging. This will involve planning and delivering a range of internal and external communication projects, using your creative skills to maximise engagement with new initiatives, services, and information.

What We’re Looking For

You should be educated to degree level with a qualification or experience in communications, PR, media or journalism, with proven experience creating and managing engaging content across multiple channels. You will have a strong understanding of the media landscape, alongside excellent written, verbal and presentation skills. The role requires a highly organised and adaptable individual who can manage competing deadlines and work under pressure. You must be confident in building relationships, influencing and engaging stakeholders both inside and outside the organisation. Experience in a communications or news environment, knowledge of sectors such as psychology, higher education, charities or science, and familiarity with email marketing platforms and content management systems would be an advantage.

Why Join Us?

We offer a supportive flexible environment and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

How to apply

The closing date for applications is 23:59 on Thursday 18th June 2026, with interviews w/c 6th July. To apply, please submit your CV and a supporting letter detailing how you meet the criteria in the job profile.  Please note that applications without a supporting letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.

The Role

The Marketing and Communications Officer will lead on promoting the work, services and impact of Citizens Advice Southampton. You will help ensure that local people know how to access advice, that stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.

Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.

The main tasks for the role include, but are not limited to: 

Marketing and Promotion

• Plan and deliver marketing activity to increase awareness of Citizens Advice Southampton services among local communities.
• Promote key services, campaigns and projects using a mix of digital and offline channels.
• Support targeted outreach to under‑represented or vulnerable groups in Southampton.

 Communications and Content

• Manage and regularly update our website content.
• Create engaging content for social media (e.g. posts, graphics, short videos).
• Draft clear and accessible written communications, including newsletters, leaflets, posters and email updates.
• Ensure all communications are consistent with Citizens Advice branding, tone of voice and accessibility standards.

Campaigns and Impact

• Support local and national Citizens Advice campaigns by communicating key messages locally.
• Help translate research, data and case studies into accessible content for the public and stakeholders.
• Work with colleagues to showcase impact stories and outcomes.

 Stakeholder and Media Engagement

• Support relationships with local partners, community organisations and funders through effective communications.
• Assist with media relations, including drafting press releases and responding to local media enquiries where appropriate.

Monitoring and Improvement

• Monitor engagement and reach across communications channels (e.g. website analytics, social media insights).
• Use data and feedback to improve marketing and communications activity over time

 Other duties and responsibilities

• Any other reasonable tasks in keeping with the role
• Promote the aims and objectives of Citizens Advice Southampton
• Abide by and assist in the implementation of organisational policies and procedures including Health and Safety, IT, information and equality and diversity policies.

About you

We are looking for someone who ideally bring charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.

The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs.

Applications

At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.

Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.

Please also complete and submit our diversity monitoring form with your application.

The closing date for this vacancy is 9am on Friday 26th June 2026.

Thank you for your interest in Citizens Advice Southampton.

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.

As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office   

Contract: Permanent full time – 37 hours per week, weekdays

Salary range: within the range of £26,508 to £32,397 per annum 

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. 

As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.

· ensure that all internal and external communications align to our brand

· raise awareness of the PACT brand and our services

· contribute to PACT’s fundraising targets with appeals and challenges

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

· Social media for organisation and event promotion

· Analytic and insight tools to develop reach and engagement across digital platforms

· WordPress content management systems to create, edit and maintain webpages

· Mailchimp as an email marketing tool

· Canva, Adobe Creative Cloud apps, or similar graphic design platforms

· CRM programs, such as Blackbaud’s Raiser’s Edge

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.

For more information about PACT please visit our website.

Closing date: 9am, Monday 22 June 2026

Please note that previous applicants need not apply. 

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.  

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK.

Chief Executive Officer

British Liver Trust (transitioning to Liver UK)
Location: Hybrid (UK based, with monthly travel to Winchester)
Salary: circa £90,000, dependent on experience

Lead the next chapter for liver health in the UK

This is a unique opportunity to lead a respected and financially stable health charity at a pivotal moment of transformation.

Following a successful merger, the organisation is preparing to launch as Liver UK, bringing together services, information and advocacy across all ages. With a clear, trustee-approved strategy for 2026–2032 already in place, the next Chief Executive will focus on delivery, growth and national influence.

A strong platform and a planned transition

This role comes at a natural and positive point within a planned leadership transition.

Our current Chief Executive has provided long-standing, successful leadership and is excited to deliver the final phase of the rebrand before handing over. The incoming CEO will inherit a well-led organisation with strong governance, a clear strategic direction, and real momentum.

About the role

As Chief Executive, you will lead delivery of an established strategy, ensuring the organisation continues to grow its reach, impact and income.

You will work closely with an engaged and supportive Board of Trustees to maintain high standards of governance, regulatory compliance and risk management, while strengthening the charity’s voice in national policy and public affairs.

This is a role that balances external influence with internal leadership, ensuring both impact and organisational resilience.

Key responsibilities

• Deliver a trustee-approved long-term strategy, refining priorities as needed
• Ensure robust governance, legal and regulatory compliance
• Lead policy, public affairs and national influencing activity
• Maintain financial sustainability and drive income growth
• Lead and develop a high-performing Senior Management Team
• Oversee delivery of high-quality services and information

About you

You are a credible and values-driven leader with senior experience in the charity, health or related sectors.

You will bring:

• Proven senior leadership experience at Director or CEO level
• Strong understanding of governance, finance and regulatory compliance
• Experience influencing policy and working with senior stakeholders
• A track record of delivering organisational growth and impact
• Excellent communication and relationship-building skills
• You will be confident working with a Board of Trustees, able to build strong relationships, provide clear advice, and operate effectively in a governance-led environment.

You will be motivated by improving health outcomes and confident leading an organisation with both national influence and strong operational delivery.

Why join us?

• A clear, trustee-approved strategy ready for delivery
• Strong governance, financial stability and organisational foundations
• A positive and well-managed leadership transition
• The opportunity to shape a newly unified, UK-wide charity
• A chance to make a meaningful difference in an under-recognised area of health
• A strong, engaged and motivated Board

A competitive salary will be offered, reflecting the experience, skills and leadership qualities of the successful candidate.

Title: Senior Corporate Fundraising Officer 

Reporting To: Senior Corporate Partnership Manager

Location: Hybrid working, with a mix of home and minimum 1 day per week in West London office

Salary: £31,500 per annum
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card.

Closing Date: 26th June 2026 at 5pm. We reserve the right to close the job advert early if we receive a high number of applicants.

Click Here for the full Candidate Pack for this role.

Job Summary
Working closely with the Senior Corporate Partnership Manager, this role will support the delivery of high value corporate partnerships, including stewardship and engagement activities, as well as business development, identifying opportunities with aligned brands and up-coming charity of the year applications, to develop new corporate partnerships. The role is offered on a hybrid basis, with one day a week in the office in West London, and expectation to attend partner events where required. 

You will be a creative, organised and reliable individual, ideally with experience in a fundraising team, supporting corporate partnerships or community fundraising. An excellent communicator, able to manage your time effectively and build good working relationships, you will support the Income team to deliver and secure corporate partnerships, working with colleagues across the charity to identify opportunities for engagement.

Key Responsibilities

• Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
• Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
• Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
• Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
• Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
• Support with challenge events, including fostering corporate participant journeys, organising cheer points, being familiar with various fundraising platforms, coordinating event logistics, resources, and post-event wrap-up reports 
• Support with stewardship of a select few high-value donors and ambassadors throughout their fundraising challenges, helping to deliver an engaging, bespoke and positive supporter experience 
• Manage team administration, including merchandise orders
• Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
• Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities 
• Work with the  Marketing & Communications team to promote challenge events, secure spaces and identify opportunities for our corporate partners to get involved

Person Specification

Essential Criteria

• Minimum of 2 years’ experience developing and managing corporate partnership relationships.
• Proven ability to write compelling, creative, and tailored partnership proposals.
• Strong presentation and communication skills, including delivering pitches to external stakeholders.
• Demonstrable experience identifying, developing, and securing new business opportunities.
• Flexibility to support at challenge events, office fundraisers and awareness campaign activities.
• Ability to contribute and help develop creative ideas for challenge events and awareness activities.
• Ability to work proactively and manage multiple partnership opportunities simultaneously.
• Strong organisational skills with attention to detail and ability to meet deadlines.

Desirable Criteria

• Experience using CRM or database systems to manage partnerships and supporter information.
• Experience supporting or managing challenge event participant journeys
• Experience reporting on partnership performance and impact.
• Ability to analyse partnership trends and identify growth opportunities.
• Experience working within the charity or not-for-profit sector.

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We are recruiting for a Senior Supporter Care Officer to join our team at Mind.

Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.

You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.

Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.

- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.

- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)

-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.

-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences

- Act as first line of support for the team on a day to day basis to resolve real time queries

-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Salary: £42,600 per annum

Contract Type: Permanent

Closing date: Sunday 5 July 2026 at 11pm

Interview date: w/c 13th July 2026

About CARE

CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.

Why work for CARE International UK?

At CARE International UK, you'll be part of a passionate and purpose-driven organisation working alongside women and their communities to improve lives and livelihoods, respond to crises, and create a more equal future for everyone. As we embark on an ambitious new three-year strategy, we're investing in the partnerships that make our work possible and creating exciting opportunities to increase our impact around the world.

This is your chance to play a key role in shaping how we engage, inspire and communicate with the businesses, trusts, foundations, and philanthropists who support our mission. You'll join a collaborative, values-led team where you will directly contribute to meaningful, lasting change.

About you

You are a talented communications professional with a passion for storytelling and relationship-building rooted in your experience of working with corporate partners, major donors, or other high-value external relationships. You know how to craft compelling content that resonates with different audiences and understand the important role communications play in strengthening partnerships and driving engagement.

A confident collaborator, you enjoy working across teams, building strong stakeholder relationships, and translating strategic objectives into impactful communications. You thrive in a fast-paced environment, bring a proactive and solutions-focused approach to your work, and are motivated by the opportunity to use your skills to support women and communities around the world.

About the role

As Senior Partnerships Communications Officer, you will be the communications lead for CARE’s growing portfolio of corporate, trust, foundation and philanthropic partnerships. Sitting within the Communications team and acting as a key business partner to the Partnerships & Philanthropy team, you will develop a deep understanding of partnership priorities and provide expert communications support that helps grow income, strengthen engagement and showcase impact.

You will create compelling content and stories that bring partnerships to life, ensuring donor audiences are effectively integrated into CARE’s communications and that partners feel valued, connected and inspired by the difference their support makes. This is a highly collaborative role with the opportunity to influence how we communicate with some of our most important supporters, helping to build stronger relationships and create greater impact for the women and communities we serve.

Right to Work in the UK

All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.

Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.

Safeguarding 

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: 

· Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).  In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

· Appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. 

Equality and Diversity

We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We won't give up until everyone experiencing a mental health problem gets the support and respect they deserve.

We know we can't achieve this alone. That's why we work closely with organisations and companies that share our commitment to ensuring everyone can access mental health support when they need it.

As part of our Corporate Partnerships team, you'll play a vital role in developing and delivering impactful collaborations. From employee fundraising and bespoke awareness campaigns to tackling mental health stigma, gift-in-kind partnerships and donations. No two partnerships are the same.

The Corporate Partnerships team is part of the wider Income Generation Directorate, which brings together Fundraising, Retail, Business Development and Operations into a single, unified function. Together, we share responsibility for delivering sustainable income growth, strong performance and meaningful organisational impact. Everyone plays a role in this collective approach, working across teams to achieve ambitious targets, strengthen supporter and partner relationships, and embed commercially minded, mission-led ways of working.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The Postholder will provide excellent relationship and account management to Mind's existing corporate partnerships to maximise mutual value and impact. They will plan and deliver partnership initiatives, in line with the CorporatePartnerships strategy, to achieve ambitious income targets. This role will contribute to the Corporate Partnerships team accountabilities:

-Secure and grow restricted and unrestricted income via out mutually beneficialcorporate partnerships

-Develop and enable corporate partnerships that deliver added value benefits to Mind and it's work i.e. gift-in-kind and pro-bono support

-Develop and enable corporate partnerships in support of Mind reaching new audiences

-Deliver an excellent experience in support of effective, long-term relationships

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Individual Giving & Supporter Experience Officer

Salary : £28,500 per annum to £310000 per annum depending on experience. 
Contract: Permanent
Hours: Full Time, 37 Hours Per Week (30 hours will be considered) 
Location: Hatfield / Hybrid 

About us

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures.

About the Role

We’re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income.

This is a brilliant opportunity to shape how we connect with supporters—building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire.

The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working.

The Difference You’ll Make

In this role, you’ll help transform compassion into action—developing engaging ways for people to support our work and feel connected to the difference they make.

You’ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired.

Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness.

What You’ll Be Doing

You’ll have a varied and creative role, including:

• Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship
• Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care
• Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels
• Creating and improving supporter journeys to enhance engagement and long-term support
• Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity
• Monitoring performance, reporting on income and identifying opportunities for growth
• Supporting the delivery of seasonal campaigns and fundraising appeals
• Collaborating with colleagues to ensure consistent messaging and impactful storytelling
• Working with digital colleagues to maximise online engagement
• Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid)

• Supporting wider fundraising activity and contributing ideas for continuous improvement

 What We’re Looking For

We’re keen to hear from people who are:

• Passionate about making a difference and motivated to support a meaningful cause
• Skilled at building relationships and engaging people from diverse backgrounds
• Creative and confident communicators, both written and verbal
• Comfortable using data and insight to inform decisions and improve outcomes
• Organised and able to manage multiple priorities and deadlines
• Positive, proactive and solutions-focused, with a “can do” attitude
• Committed to inclusive, respectful and ethical practice

You’ll also bring:

• Experience or understanding of fundraising, supporter engagement or communications
• Experience using a CRM system and digital tools (e.g. Mailchimp)
• Strong IT skills (Word, Excel, Outlook and reporting tools)

Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential—we welcome transferable skills and a willingness to learn.

What We Offer

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

 

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 19th June 2026

Interviews planned for 30th June and 1st July 2026

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

The Trusts and Grants Officer is responsible for securing and growing income from charitable trusts, foundations and other agreed grant-making bodies to support LOROS’ core services and strategic priorities.

The post holder will develop and manage a high-quality pipeline of trust and foundation prospects, produce compelling and evidence-led funding applications, steward funders through excellent reporting and relationship management, and contribute to the wider philanthropy and major giving programme.

The role plays a key part in maximising voluntary income, strengthening long-term funding relationships, and ensuring LOROS’ work is clearly communicated through impact, outcomes and

insight.

The ideal candidate will be passionate, committed, organised and have excellent written skills, the ability to build a rapport quickly and be self-motivated and able to prioritise their own workload to meet deadlines.