Key relationships officer jobs

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can:  Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.

Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.

The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.

We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website. 

Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.

Roles and responsibilities:

The main responsibilities of the job are:

· Provide administrative support to the Programme Manager, Trustees and Youth Board 

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties

· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters

· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence

· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them

Key working relationships:  The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.

 Person specification -Specific experience or skill     KEY: (E) Essential (D) Desirable

· Experience of organising own work effectively with limited supervision (E)

· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)

· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)

· Proficiency in Microsoft 365 including administering a system(E)

· Experience of organising and maintaining records, both on paper and digitally. (E)

· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)

· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).

· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

· Exceptional time and task management skills; calmness under pressure (E)

· Experience working in a pressured environment with lots of competing priorities (E) 

Knowledge, qualifications

· Knowledge of good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)

· Degree or relevant experience of working in the charity/ Social sector (D)

Personal skills and abilities

· A highly organised person with attention to detail (E).

· Ability to organise own workload to reflect our charity’s priorities (E).

· Ability to communicate effectively with all people involved with the Trust (E).

· Remote working skills (E)

· Good report-writing and presentation skills (E).

· Commitment to equality, diversity, inclusion (E)

· Ability to research information (E)

· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).

• Proactive, creative and innovative approach with high drive for results (E)

Personal qualities:  Commitment to own continuing personal and professional development (E)

· Commitment to the vision, mission and values of DTT (E)

· Flexibility

• Commitment to effective relationship building and collaboration (E)

Application process

Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.

The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.

The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.

This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

Website management

• Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
• Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
• Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
• Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
• Build and maintain online forms, e.g. donations, event entries and data capture.

Campaigns and email marketing

• Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
• Contribute to marketing and communications plans for campaigns and projects.
• Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
• Support with the creation and management of email communications using DotDigital.
• Optimise performance through A/B testing, segmentation and analytics.
• Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
• Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
• Identify opportunities to improve reach, engagement and supporter retention.

Wednesday 29th July and Thursday 30th July

PLEASE READ CAREFULLY – ‘How to Apply’

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Green Alliance is an environmental thinktank, charity and advocate committed to achieving a greener, fairer future for the UK. We believe that ambitious political leadership is essential for meaningful environmental change at the speed and scale necessary.

We are looking for an enthusiastic individual to join our operations team, someone with a strong financial background with excellent attention to detail, a flexible attitude, an ability to work effectively under their own initiative and as part of a small team, together with excellent organisation and administrative skills.

Effective financial control is central to our strategy and operating model. The finance officer plays an essential role in maintaining control over our finances and operations. You will process and monitor financial transactions, liaise with our payroll bureau regarding staff payroll and pensions and support the Head of finance. You will be experienced in using Dynamics 365 Business Central as an accounting system.

This is a part-time role for two days a week (0.4FTE), with flexibility about when the hours are worked. It's a hybrid role, working from home and from our office. You will report to our Head of finance. You will also work with all staff on financial matters including personal and credit card expenses, central and project income and expenditure, and processing of payroll by liaising with our external bureau.

Our three hospital charities fundraise so that Guy’s and St Thomas’ NHS Foundation Trust can go above and beyond for their patients. The Social Media Officer focuses on delivering engaging and effective day-to-day social media activity across the Foundation’s charity brands. The role supports the Social Media Manager in executing the social media strategy by managing content calendars, creating static and video content, and overseeing daily posting and community management. The Social Media Officer ensures consistent, high-quality output that connects with audiences, supports awareness and fundraising goals, and reflects brand voice across multiple platforms. The role also involves monitoring trends, contributing ideas for content, and collaborating with colleagues and partners to ensure social media activity aligns with wider organisational objectives. 

In addition, the Social Media Officer role has a strong operational and data-driven focus, involving the use of analytics to track performance and inform improvements through regular reporting. The role is responsible for administration tasks such as managing accounts, supporting paid social processes, and analysing donation and engagement data. The Social Media Officer also provides hands-on support during events, ensuring live social media coverage when needed, including outside regular hours where necessary. 

Key Responsibilities

• Support the Social Media Manager to deliver an exceptional experience for our audiences across our social media channels. 
• Manage day-to-day organic social media activity across 3 charity brands, including the creation of basic static and video content and daily community management. 
• Manage the social media content calendar, including brainstorming meetings and identifying key awareness days, to ensure that we’re posting regular, highly engaging content. 
• Use social media analytics to embed regular reporting through weekly and monthly updates.
• With the support of the Social Media Manager, develop organic social content to support strategic and fundraising goals. 
• Work with a wide variety of colleagues from different areas of the charity and our partners to ensure social media supports their objectives. 
• Manage day-to-day administration of social accounts, including data, paid social invoices, donation reports and basic analytics. 
• Provide social media support on the day during our fundraising events, including at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

 Skills, abilities, and attributes: 

• Excellent editorial and copy writing skills with a knowledge of plain English communications and strong attention to detail. 
• Motivated by results and comfortable in a data-driven environment. 
• Comfortable working with stakeholders of all levels of the organisation and building collaborative relationships. 
• Ability to stay updated on social media news and trends, emerging platforms and best practices. 
• A creative and enthusiastic approach to social media based on experience of what works well on various platforms and a willingness to encourage new ideas and approaches. 
• Demonstrable willingness to test and experiment, with a strong appetite for developing skills and knowledge. 
• Delivery-minded – willing to get stuck in and work at pace. 
• Collaborative – able to build rapport with stakeholders and contribute to collective effort. 
• A commitment to our DEI principles and putting them into practice throughout our work.

Knowledge, experience, and qualifications: 

• Experience running and managing a busy content calendar, including brainstorming meetings.
• Experience creating static and video content for social media channels including Facebook, Twitter and Instagram. 
• Experience working with different teams to create content which meets different goals. 
• Experience of community management, engaging with supporters to make them feel appreciated and representing the brand online. 
• Experience of using social media scheduling tools such as Sprout Social or Hootsuite to manage content. 
• Experience writing in different tones of voice is key; ideally working across multiple brands at the same time. 
• Experience in using data to make informed decisions, ideally with experience of using social media and Google Analytics. 

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 12 noon Thursday 16th July 2026
Interviews will be held week commencing 22nd July 2026.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Fundraising Officer (Hybrid)
 
Salary: £35,520
Contract: 12-month fixed-term
 
We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay 
• Hybrid working with flexibility from day one

 
Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining from home.
Hours: 9:00am – 5:00pm, with flexibility available from day one. 
 
Join us in bringing London’s wildlife back
 
Nature recovery for a thriving city starts with people - and as our Fundraising Officer, you’ll be a key player in making that happen. 
 
At London Wildlife Trust, we’re working to restore wild places and reconnect people with nature. This role sits at the centre of that mission - ensuring our members feel valued, supported and inspired to stay with us for the long term.
 
From processing memberships and managing direct debits, to responding to supporter enquiries and keeping records accurate, you’ll make sure every interaction runs smoothly. But this isn’t just about administration - you’ll also help shape engaging campaigns and supporter journeys that deepen connections and encourage people to stay part of the movement to reverse nature’s decline.
 
If you’re someone who cares about the detail but also enjoys thinking creatively about how to keep supporters engaged, this is a role where you can make a real impact.
 
What you’ll be doing 

• Help plan and deliver engaging fundraising, membership and legacy campaigns
• Support the full supporter journey - from welcome to reactivation - ensuring every interaction counts
• Keep our supporter database (Access CRM) accurate and up to date
• Manage key admin processes including direct debits, donations and membership records
• Provide excellent supporter care - responding to enquiries and building lasting relationships

 
What we’re looking for

• Experience supporting or delivering fundraising or marketing campaigns (ideally in a charity)
• Strong organisational skills - you can juggle multiple priorities and meet deadlines
• Confidence working with data to inform and improve campaigns
• Excellent attention to detail and administrative accuracy
• A proactive, self-motivated team player who’s equally comfortable working independently
• A genuine passion for nature and our mission

 
(Please see job description for full person specification)
 
Closing Date: Sunday 19 July, 5pm 
Interviews: scheduled to take place on Monday 27 July and Wednesday 29 July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.  
 
Does this sound like you? We’d love to hear from you! 
 
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities.
 
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. 

REF-229 566

Communications and Engagement Officer

Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).

Contract: Permanent, 35hrs p/week.

Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.

About You: To join us, some of the skills you will need are:  

• Strong organisational skills with experience providing administrative support in a busy team environment.
• Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
• Confident using new systems and following established processes.
• Excellent writing, editing, and digital content management skills.
• Experience using data and analytics to improve performance and engagement.
• Commitment to inclusive, ethical communications and responsible storytelling.

If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.

This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.

We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.

Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.  

Shortlisted candidates will be asked to complete the following before their interview:

• A short supplementary information form
• A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager

First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

 

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter

Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

OVERVIEW OF THE POST

Groundwork Greater Manchester is an environmental and social regeneration charity, and member of the national Federation of Groundwork Trusts, working through partnerships to deliver a greener more resilient city region with stronger, healthier communities, responsible businesses and enhanced prospects for all local people.

You will join the Homes Team and assist the Water Efficiency Lead in the delivery of Water Efficiency projects. The team deliver Water Efficiency audits across the Northwest to businesses and schools. Audits include behaviour change, Water Literacy Awareness, providing and installing water efficiency devices, identifying and fixing water leaks, and promoting and facilitating rain water harvesting and sustainable drainage solutions to reduce water consumption.

You will be required to develop good working relationships with project partners and colleagues and liaise with other members of Groundwork staff delivering similar or complementary services.

You will generate and respond to referrals and be responsible for providing effective support and customer service. Both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings. You will attend relevant team meetings/training to raise awareness of the programme and to develop/improve skills.

ROLE & MAIN PURPOSES OF THE POST

· Assist the Water Efficiency Lead to deliver commercial and domestic water audits across the North West of England by being responsible for responding to referrals, making bookings and customer service and engagement.

· Identify and engage key stakeholders who are able to help Groundwork access opportunities to deliver the service.

· Work with delivery staff to ensure that the project meets all the client’s requirements

· Liaise with householders, schools and businesses on a day-to-day basis and build good/positive working relationships with them.

· Provide advice and follow up support to householders, businesses and schools to encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.

· Provide water saving reports to customers on their usage and possible savings answering any queries they may have.

Business & Service Development

· Manage relationships at a programme level to support project delivery and development.

· Use relevant internal and external data to inform service development and practice.

· Work closely across internal teams, Groundwork UK and other Groundwork Trusts where appropriate to develop services and share learning.

Financial & Resource Management

Understands and manages resources for specific tasks and activities

People Management & Development

· Embeds the Trusts culture and values through your own behaviour and providing supportive challenge to others

· A commitment to share specialist skills and knowledge with others

· Ability to communicate project status to all stake holders as required

Internal Management

· Supports delivery of business improvement priority plans within the Homes team

· Ensure GDPR across all projects

Other

· Eg Deputise for Homes Team to cover short-term capacity gaps and absence

Perform all other duties as assigned

Senior Grants Officer
Salary: Starting in the region of £29,634 per annum
Salary band: Rank 4 (£29,634- £34,072 per annum)
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, SY14 8EF – Hybrid Working

About Us

Cheshire Wildlife Trust is the region’s leading independent wildlife charity working across Cheshire, Halton, Stockport, Tameside, Trafford, Warrington and Wirral for over 60 years.

Wildlife is in decline and the climate crisis is accelerating — but change is possible. At Cheshire Wildlife Trust, we’re working towards a bold vision: by 2030, nature is in recovery and more people are taking action for wildlife.

About You and the Role

We’re looking for an experienced Senior Grants Officer to help secure the income that makes this work possible. This is an exciting opportunity to join a growing, mission-led charity and play a key role in turning ambitious plans for nature’s recovery into funded, deliverable action.

In this varied role, you will build and manage a pipeline of funding opportunities, write compelling and persuasive applications, and work closely with colleagues across the Nature Recovery team to develop projects, budgets and evidence that inspire funders to invest. You’ll also manage reporting and stewardship for allocated grants, helping to build strong relationships and secure long-term support for our work.

You’ll bring strong experience in grant fundraising and bid writing, along with excellent writing, relationship-building and organisational skills. You’ll be motivated by nature, confident in working across teams and able to translate ideas into clear, credible proposals that deliver impact for people and nature. If you want to use your fundraising expertise to help wildlife recover and communities take action for nature, we’d love to hear from you.

At Cheshire Wildlife Trust we embrace agile working with a focus on supporting you to achieve your objectives alongside a healthy work-life balance. We operate a hybrid working policy with most staff working at least part of the week from home and/or out on site.

Closing date: Sunday 12 July 2026
Apply now and play your part in creating a Wilder Cheshire.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You may be required to carry out a DBS check for this role.

Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position

No agencies please.

· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.

· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.

· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.

· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.

What you'll be doing

· Producing compelling content for all social media platforms including TikTok and Instagram.

· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.

· Marketing house clearances, furniture collections and new shop launches.

Who we're looking for

· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects

· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.

Essential

· Excellent written communication, organised, with attention to detail

· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)

· Full driving licence, access to car and happy to travel between shops.

· Happy to bring a selection of best social media content to interview.

Why work at Birmingham Hospice

Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.

Important details

£30,484 - £33,037, depending on experience

Closing date: Midnight on Sunday 19th July 2026

Stage one interview (Teams) – 23rd or 24th July 2026

Stage two interview – in person – 30th July 2026

Our partner is a humanitarian organisation working to support communities affected by conflict and violence. They are seeking an interim finance professional to provide hands-on support to the finance team during a busy period. The role will focus on day-to-day accounting, reconciliations, transaction processing and support with income, inter-company and cost recovery processes.

This would suit a part-qualified accountant, experienced Finance Officer or someone qualified by experience who is confident working across reconciliations, journals and transactional finance.

Key responsibilities

• Post transactions accurately to the organisation’s accounting system.
• Ensure bank reconciliations are completed and reconciling items are followed up, including helping to clear a short backlog.
• Reconcile income received against CRM records, ensuring data and details match across both systems.
• Support the reconciliation of inter-company transactions between UK and overseas entities, including helping to clear existing backlog items.
• Work with the Programme Finance Manager on salary and overhead recoveries.
• Prepare and post journals to the accounting system.
• Support the finance team with other accounting, reconciliation and month-end tasks as required.

Person specification

• Part-qualified or QBE professional with experience in an all-round Finance Officer or similar role.
• Strong reconciliation experience, including bank reconciliations and income reconciliations.
• Experience posting transactions and journals to an accounting system.
• Good attention to detail and confidence working with financial data across different systems.
• A practical, organised and hands-on approach, with the ability to work through backlogs and resolve discrepancies.
• Strong communication skills and the ability to work collaboratively with finance and programme colleagues.
• Experience in the charity, international NGO or grant-funded sector would be helpful, but is not essential.

Details

• They are seeking someone to start immediately, with the contract is expected to run for approximately 3 months.
• Ideally, the organisation is seeking full-time support. However, they would also consider someone available 4 days per week.
• The role can be delivered largely remotely from the UK. Attendance at the office for induction and occasional meetings would be helpful. Please note, this role requires RTW in the UK. 

About the Shrine

For centuries, the Shrine of Our Lady of Walsingham in Norfolk has welcomed pilgrims, visitors and communities seeking reflection, connection and renewal.

It remains one of the UK’s most significant centres of pilgrimage. Each year, we receive around 10,000 residential pilgrims and over 100,000 visitors. Our work also includes education programmes, school visits and resources to support the teaching of Christianity in schools and parishes. We are committed to being a place of welcome for all, with particular care for those who come seeking hope, support and a sense of belonging.

Fundraising at the Shrine

The Shrine is supported by donations, membership, legacies and grants, and receives no statutory funding. 
We are now establishing a more structured and professional approach to fundraising and this role will play an important part in supporting the delivery of that activity and helping to build a sustainable income base for the future.

Why this role now?

As the Shrine develops a more proactive approach to fundraising, we are looking for someone who can help ensure that activity is well-organised, consistent and effective.
This is an opportunity to join at an early stage and help build the systems, processes and supporter relationships that will underpin long-term growth.

Job description and terms and conditions

Job Description:  Fundraising Officer

Line Manager:Director of Engagement and Education

Salary:£40,000-£45,000 per annum (pro rata if part time)

Normal place of work:The Shrine of Our Lady of Walsingham, Norfolk, with some flexibility for hybrid working (1-2 days per week remote)

Hours:40 hours per week (may include weekends and Bank Holidays as required)                         

Holiday Terms:25 days plus 8 Bank Holidays (those worked can be taken off in lieu)

Terms: An initial 6 months. The appointment to be confirmed, if satisfactory, after that period. Notice period - 8 weeks

Pension: The company operates a contributory pension scheme, the post holder contributing one third of the premium up to a maximum of five percent of salary.

Meals: During the Pilgrimage Season (1 February to 8 December) meals will be free of charge from the pilgrim refectory menu on the days the post holder is on shift.                   

Equal Opportunities: We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.

Health and Safety: All employees have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.

Safeguarding: WCTA Ltd is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. A satisfactory DBS check will need to be returned prior to commencement of employment.

Purpose of the role

To support the delivery of fundraising activity, ensuring that campaigns, communications and supporter relationships are well managed and professionally delivered.

The role combines project coordination, communications and relationship support, and would suit someone who is organised, proactive and comfortable managing multiple workstreams.

Key responsibilities

Supporter and Membership Engagement

Support the day-to-day running of the Shrine’s membership programme. Maintain accurate records and ensure timely communications

Help build stronger relationships with supporters

Campaign and Project Delivery

Support the delivery of fundraising campaigns and appeals Coordinate communications across print and digital channels Track responses and help monitor performance

Trusts and Grants

Research potential funders

Draft applications to smaller trusts (typically up to £5,000) Manage deadlines and reporting requirements

Communications and Content

Support the creation of newsletters and supporter updates. Assist with writing and editing fundraising communications

Donor Research and Support

Carry out research to identify potential supporters Prepare briefing materials for meetings and events

Events and Stewardship

Support the organisation of fundraising events Help manage invitations, guest lists and follow-up Ensure donors are thanked and kept informed

Systems and Administration

Maintain accurate supporter data

Support the development and use of fundraising systems

Compliance

Ensure activity complies with fundraising regulations and data protection requirements

Person Specification

We are open to candidates from a range of backgrounds. You may have worked in fundraising, events, communications, administration or another relevant field.

We are particularly interested in candidates who can demonstrate:

• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and deadlines
• Clear and confident written communication
• Good interpersonal skills and a collaborative approach
• Confidence in working with data and systems

Personal Qualities

• Proactive and willing to take initiative
• Professional and reliable
• Able to work both independently and as part of a team
• An interest in the Shrine’s work and purpose

Closing Date: Friday 24th July 2026

EIA is seeking to recruit an Outreach and Communications Officer to strengthen the visibility, influence and coordination of its climate campaign.

The role sits at the intersection of communications, public affairs and stakeholder engagement. The postholder will focus on translating and amplifying EIA’s policy and advocacy work through media, stakeholder engagement and external positioning. An important aspect of the role will be to support engagement and coordination with EIA partners, to build the movement and amplify their efforts.

The postholder will not be responsible for developing detailed policy positions or leading policy campaigns but will work closely with the campaigns team to ensure EIA’s analysis and priorities are effectively communicated and reach key audiences.

Key areas of responsibility

Media and strategic communications

· Support the development and delivery of communications strategies aligned with campaign priorities

· Build and maintain relationships with journalists, editors and key media outlets

· Identify strategic opportunities for media engagement and external visibility, particularly around key policy moments

· Shape narratives, draft and place op-eds, comment pieces and reactive media lines

· Translate campaign priorities and technical analysis into clear, compelling messaging for media, policymakers and external stakeholders

· Contribute to campaign strategy by advising on outreach, positioning and narrative development.

Stakeholder engagement

· Support the development and maintenance of relationships with policymakers, including Members of the European Parliament (MEPs), Members of the British Parliament, European Union institutions and other relevant stakeholders

· Support campaigners in planning and delivering stakeholder engagement, including preparing messaging and coordinating meetings

· Support the organisation of events, including identifying and securing speakers and managing outreach and invitations

· Attend key international meetings and fora (e.g. COP, Montreal Protocol) to identify strategic developments and key messages, and produce timely communications outputs, including media lines, briefings and stakeholder updates.

Coalition and network coordination

· Support engagement with subgrantees, including onboarding, facilitating their integration into relevant coalitions and ensuring alignment with EIA’s communications and outreach objectives

· Act as a point of contact for subgrantees on coordination and communications

· Support coordination across partners and stakeholders during key moments, ensuring alignment on messaging and effective external engagement.

Person Specification

Essential

· Demonstrated experience in communications, public affairs, campaigning or media work within NGOs, civil society or advocacy organisations

· Proven experience engaging with journalists and securing media coverage

· Understanding of global and EU climate change policy and/or environmental governance

· Ability to analyse political and policy contexts and translate them into clear, strategic messaging

· Excellent written and verbal communication skills, with the ability to produce high-quality content for different audiences

· Strong organisational skills and ability to manage multiple priorities

· Professionalism and ability to work collaboratively within a team

· Fluency in English, with knowledge of additional languages an advantage

· Ability to travel at short notice

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services