Key relationships officer jobs
Join RUHX – Be part of something extra extraordinary.
At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.
RUHX are seeking a motivated and collaborative Charity Impact Manager to lead our internal grants programme and ensure that charitable funds deliver measurable impact for patients, families and staff.
You will play a key role in implementing our new grant‑making system to strengthen monitoring, compliance, approvals and financial forecasting across all restricted and unrestricted funds. Working closely with clinical, operational and fundraising teams, you will help shape a strong pipeline of strategically aligned projects and support the delivery of donor‑funded initiatives, including restricted grants and major donor commitments.
This is an exciting opportunity for someone with strong analytical skills, excellent relationship‑building capability, and a passion for improving patient and staff experience through effective, transparent and high‑impact charitable investment.
Main duties of the job
No two days in our team are the same. In this role you will spilt your time working onsite in the office in Bath, so that you can meet clinical colleagues across the hospital, with opportunities to work flexibly from home. You will have a varied role which involves managing a wide range of duties and tasks including.
- Lead the RUHX internal grants process, ensuring all charitable expenditure is compliant and aligned to strategic priorities and donor intent.
- Support the implementation and management of a new grant‑making system that tracks assessments, approvals, expenditure, commitments and fund forecasting.
- Build strong relationships with RUH teams to encourage and support high‑quality, high‑impact grant applications.
- Work with the Development Team to deliver and monitor donor‑funded and restricted‑grant projects, ensuring accurate reporting for stewardship.
- Lead impact measurement and evaluation across all funded projects, producing clear and engaging reports for governance and donors.
- Monitor fund utilisation, project progress and risks, providing regular updates to senior leadership and the Charities Committee.
The client requests no contact from agencies or media sales.
Location: National with regular travel across the UK. (If London-based you will be required to attend the office 2 days per week)
Contract: Full Time, 12-month maternity cover
Salary: £61,926.68 – £71,274.10 per annum depending on experience. (Plus competitive pension)
Please note that this role will be closing on Monday 30 March 2026 at 9am.
A little bit about the role
The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector.
Reporting to the CEO, The head of business development will play a critical leadership role in driving Frontline’s growth, diversification, and long-term sustainability. You will lead the Business Development team, setting a clear strategic direction and ensuring it is delivered through our training offers, including programmes and commissioned work that support the workforce working with children at risk of harm.
You will oversee the organisation’s sales pipeline, ensuring we identify and secure opportunities that expand Frontline’s impact and generate sustainable income. This includes building strategic partnerships and ensuring our work is shaped by the evolving needs of the children’s social care sector, positioning Frontline as a trusted partner for workforce development and system improvement.
The role comprises of five core areas of responsibility:
- Setting strategic direction and driving growth
- Developing and managing strategic external relationships
- Overseeing programme and offer development
- Ensuring commercial performance and sustainability
- Leading and developing the business development team
Please review the job pack for full list of responsibilities.
This is a pivotal role for an ambitious leader who combines strategic insight, commercial acumen, and strong external relationships with a deep commitment to improving outcomes for children and strengthening the social work workforce.
A little bit about you
We are looking for a senior leader with a professional background in social work, education or a related discipline. You should and a passion for improving outcomes for children and families. You’ll bring a proven track record of strategic leadership, business development and senior stakeholder engagement. You must be a confident and credible communicator with sound financial judgement. You must be able to lead high-performing teams with a deep commitment to equity, inclusion and Frontline’s mission.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).
100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation.
When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight. Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.
Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.
Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.
With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.
This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.
As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.
If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch.
We’d love to hear from you if:
✷ You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people
✷ You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support
✷ You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action
✷ You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop
✷ You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities
✷ You are financially literate and able to work effectively with numbers and financial information
✷ You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation
✷ You are dedicated to embedding equality, diversity and inclusion into all areas of your work
EXPERIENCE NEEDED FOR THIS ROLE
ESSENTIAL
✷ Significant track record of raising funds from trusts and foundations
✷ Experience of securing major gifts, donations or grants from high net worth individuals or family foundations
✷ Experience of building and maintaining strong relationships with funders or other senior external stakeholders
✷ Substantial experience of preparing funding applications and reports
✷ Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others
✷ Experience of developing and effectively delivering strategy
DESIRABLE
✷ Knowledge of youth homelessness, the care system or other relevant issues facing young people
✷ Experience of leading a growing team or contributing to organisational growth
BENEFITS
✷ Scope to take real ownership of a key strategic priority in a fast-growing charity
✷ Flexible working arrangements
✷ 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days
✷ Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy
✷ Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth
✷ Annual performance and pay progression reviews
✷ Up to 6% pension contribution
✷ Cycle to work scheme
✷ Employee Assistance Programme offering free therapy
✷ Work phone and laptop
✷ A supportive and inclusive culture with regular team social events and annual all staff away day
MORE KEY INFO
Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week
Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday.
Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements
HOW TO APPLY
Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.
We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.
We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.
The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.
We really look forward to hearing from you!
We are happy to receive your CV in the first instance.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.
You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.
Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.
Key responsibilities
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Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.
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Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.
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Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.
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Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.
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Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.
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Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.
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With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.
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Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.
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Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.
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Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.
Knowledge, abilities, skills and experience:
Experience
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Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).
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Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.
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Experience of supporting numerous marketing campaigns or activities at the same time.
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Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.
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Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis.
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Experience using a Contact Management System, such as Salesforce.
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Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).
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Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).
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Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.
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Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.
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Experience working with brand guidelines and applying brand principles to create impactful marketing.
Knowledge and skills
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Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.
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Excellent attention to detail.
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Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.
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Ability to work both independently and collaboratively.
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Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.
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Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.
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Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.
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Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.
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Understanding of how Meta paid social and paid search complement each other across the user journey
Attributes
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Confident building trusted relationships with internal and external stakeholders.
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Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.
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Organised and has good attention to detail.
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Collaborative and enjoys working across a number of teams.
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A creative and solutions-focused person, able to use own initiative and make suggestions.
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Empathy, sensitivity, and understanding of the needs of families facing challenges.
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Commitment to the values, aims and objectives of Kinship.
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Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
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Right to work in the UK.
Desirable:
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Experience of kinship care .
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Knowledge of children’s social care system and/or experience of work with kinship carers.
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Understanding of working in the charity sector.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your digital marketing skills to support those in poverty in Eastern Europe
Are you a digital marketer who wants to use your skills for good? Do you enjoy combining creativity with data - and working collaboratively across teams and cultures?
We are seeking a Digital Marketing Officer to join our International Digital Team and support digital marketing across 12 fundraising countries. This is an exciting opportunity to work at an international level, helping to strengthen digital activity, improve performance, and share best practice.
About us
Mission Without Borders is an international Christian organisation working in some of the poorest communities in Europe. We journey alongside people facing poverty and marginalisation, providing practical, emotional and spiritual support that enables long‑term, sustainable change. We serve people regardless of religion or ethnic background.
Our international team supports this work around the world, bringing expertise in digital, fundraising, communications, finance, IT and Salesforce, and working closely with colleagues in our 12 fundriasing countries and 6 project countries.
What you’ll be doing
You’ll support international and country teams to deliver effective, data‑led digital marketing. Working closely with fundraising, communications and digital colleagues, you’ll help shape and support campaigns, improve digital performance through insight and analytics, and share best practice across multiple countries - always with an international mindset and sensitivity to local needs.
About you
You’ll be an experienced digital marketer with a collaborative approach and a passion for using digital to make a difference. You’ll have a strong understanding of the Christian faith and Christian audiences. You’ll be comfortable working across cultures, managing multiple priorities, and using insight to continually improve performance.
Essential
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Proven experience in digital marketing, including online campaigns
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Strong skills in digital advertising, analytics and SEO
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Confidence using tools such as Google Analytics and major ad and social platforms
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Experience working with stakeholders and managing multiple priorities
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Excellent communication, analytical and organisational skills
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A strong understanding of the Christian faith and Christian audiences
Desirable
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Experience working in an international or multi‑country context
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Experience in the charity or not‑for‑profit sector
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Familiarity with Salesforce or digital integrations
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Knowledge of digital compliance and cookie legislation
Why join us?
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A genuinely international role with real purpose and impact
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The opportunity to support digital marketing activity around the world
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A collaborative, skilled, and fun digital team
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Space to learn, innovate and share best practice
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Up to 30 days annual leave plus bank holidays
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Pension scheme
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Flexible and remote working, but with occasional travel to our London office and internationally
If you’re passionate about digital marketing and want your work to contribute to meaningful, long‑term change, we would love to hear from you.
This is a permanent, full-time role, but we would also consider applicants on a part-time job share basis.
Please ensure your cover letter explains why you want to work for MWBI and why you are the right candidate for the role.
The client requests no contact from agencies or media sales.
HR Officer
Grade 3 (29,340 – 32,430 FTE)
12 months (with possibility of extension)
21 hours per week
This is a great opportunity for an efficient, thoughtful person with a good eye for detail to get hands-on experience of HR practice and processes. We’re a medium sized charity with big ambition for older people in East London. To find out more about our services and our strategy please visit our website.
Background to the role
Our Head of People is currently on Maternity leave until February 2027. During this period, we are strengthening the People function and are seeking an HR Officer to support the interim Head of People to deliver effective support while we align our staff and volunteering processes; this role will support both areas with a focus on HR.
Our Operations Coordinator carries out staff recruitment, onboarding and offboarding work. The HR Officer may help with this from time to time, but it won’t be a substantive part of the job.
Job Purpose
Support the Head of People to deliver the charity’s HR and Volunteering functions (People) in line with the organisation’s values and EDI objectives.
This will include improving our ‘People’ processes and increasing the overall efficiency of this area of the organisation.
Equity Diversity and Inclusion
At Age UK East London we are committed to Equity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'. We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that, at every level, reflects the profile of our local community and for this reason particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.
Key Tasks
People support
Work with the Head of People to:
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Respond to HR-related queries from across the organisation, escalating as necessary.
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Maintain and update the staff handbook, policies, and procedures ensuring they remain accurate and compliant.
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Support the implementation of Learning and Development (L&D) initiatives, including by booking internal/external training sessions and maintaining training records and mandatory training compliance.
HR administration
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Draft and issue job offers, contracts and contract variations.
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Maintain accurate employee records within Sage HR
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Manage changes to employment including hours, pay, role and line manager updates.
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Manage employee benefits such as Employee Assistance Programme and cycle‑to‑work scheme.
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Monitor completion of staff reviews and appraisals
Absence management
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Monitor sickness absence and ensure return‑to‑work documentation is completed.
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Maintain accurate annual leave records.
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Arrange Occupational Health assessments and ensure reports are received and shared as appropriate.
Employee relations administration
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Maintain records of cases including grievances, disciplinaries, and investigations.
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Take minutes in HR meetings.
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Prepare letters, documentation and follow‑up actions relating to HR casework
Volunteering
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Work with the volunteering team to improve efficiency and help align volunteering processes with HR practices where appropriate.
General
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Meet regularly with the Head of People for support and supervision
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Attend team and staff meetings, as required.
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Undertake any training required to fulfil the role.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
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Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
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Close working relationship is needed with the Operations Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply.
A= We want to see evidence that you meet this criterion as part of your application statement (we may also test at interview).
I = We will test this at interview.
Experience
Essential:
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Of administrative work in a professional environment. A
Desirable:
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Working in a HR role. A
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Working in the voluntary sector. A
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Supporting volunteer programmes. A
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Using HR systems (preferably Sage HR). A
Knowledge & Understanding
Essential:
- Of diversity, equity, and inclusion principles and practice across People Functions. A
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Of data protection. A
Desirable:
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Knowledge and understanding of UK employment law. A
Skills/ Attributes
Essential:
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Excellent verbal and written communication. A
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Ability to collect and analyse data. A
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Intermediate IT skills including using of Microsoft excel, word, outlook and teams. I
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Empathetic, with a strong commitment to employee and volunteer well-being. I
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Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. I
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 21 hours per week (if part-time, working day pattern to be decided).We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based at 82 Russia Lane, Bethnal Green, E2 9LU.
Salary
Between £29,340 – 32,430 Plus 5% employer pension contribution. Organisational annual pay award pending
Salaries are based on our salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for part time) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, one of which from your current or most recent employer, a DBS Check, evidence of your right to work in the UK and evidence of relevant Qualification (if applicable).
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption, shared parental leave, dependency and carers leave. We have an enhanced maternity and paternity pay policy based on the length of service and we offer up to one week paid dependency leave and carer leave.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 1st April 2026 at Midnight
Interviews: 10th April 2026 in-person.
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department using the email on our website.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Finance Director
The ideal candidate
We seek a finance leader driven by values, with extensive experience directing finance operations and delivering top-tier financial planning, reporting, and governance. This role requires strong technical accounting abilities, exceptional communication skills, and the talent to explain complex concepts to diverse audiences.
You should be a collaborative, inclusive leader who excels at developing team members, managing risks, negotiating effectively, and guiding the organisation through periods of change. Most importantly, you must be committed to Action Together’s mission of social justice, equity, and community empowerment.
The role
The Finance Director will play a pivotal role in ensuring Action Together remains financially robust, sustainable, and compliant as a charity and employer. As a key member of the Senior Leadership Team, you will partner closely with the CEO and Board to shape a resilient business model, strengthen financial governance, and provide strategic direction that supports our mission and values.
You will lead and develop a high performing finance function, oversee annual budgeting and long‑term financial planning, and ensure high‑quality financial insight is available to the CEO, SLT and Board. The Finance Director has responsibility for the production of monthly accounts package, annual audit and statutory accounts, risk management, payroll assurance, investment strategy, and organisational compliance with Companies House, the Charity Commission, and all financial governance requirements.
You will play an integral role in supporting strong governance, working closely with the Treasurer and Board to provide clear, timely, and insightful financial performance updates, forecasts, and risk assessments.
You will also work with the Treasurer to shape investment strategy, strengthen financial controls, and uphold governance across all statutory, regulatory, and organisational requirements
Equality , Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Charity Officer, you will directly support our venues based at Mill Green Golf Club, The Arkley 9 Golf Club, and Ansty Golf Club, with a main presence at Mill Green and The Arkley 9.
Key Responsibilities
Programme Delivery:
- Plan, organise, and execute a range of community outreach and charity events, including (but not limited to) Fun, Food, and Golf, Community Cafes and School outreach.
- Collaborate with local schools, charities, and community groups to build strong relationships and drive participation in these programs.
- Ensure the successful delivery of events, including logistics, staffing, equipment, and communication with all relevant stakeholders.
- Work as part of the leadership team at each assigned venue to ensure that charity delivery is an integral part of venue operations.
Partnership Management:
- Build and maintain partnerships with local schools, charities, and other organisations, working to enhance the visibility and impact of Get Golfing’s charity initiatives.
- Identify new opportunities for collaboration with local charities to create synergies and maximise the use of our venue spaces.
- Represent Get Golfing at community events, meetings, and partnerships, ensuring a positive and professional image of the charity.
Funding and Compliance:
- Familiarise with and navigate the local government Holiday Activity and Food (HAF) funding landscape to secure funding for eligible programs where applicable.
- Ensure all programs are compliant with relevant local safeguarding requirements for working with young people and vulnerable adults.
- Assist in preparing reports and documentation for funding applications and compliance checks.
Safeguarding and Wellbeing:
- Adhere to and enforce Get Golfing's safeguarding policies, ensuring that all staff and volunteers are adequately trained and supported.
- Monitor the safety and wellbeing of all participants during events, making sure all appropriate risk assessments and safeguarding protocols are followed.
Community Engagement and Impact:
- Engage with local communities to understand their needs and feedback, ensuring Get Golfing’s programs are accessible, relevant, and impactful.
- Promote Get Golfing’s charitable initiatives through local media, social media, and other communication channels, raising awareness of the charity’s work.
- Collect data and feedback to measure the success and impact of outreach programs, activations and initiatives- assisting with the preparation of reports for key stakeholders.
Administrative and Event Coordination:
- Maintain accurate records of events, funding applications, and partnerships.
- Coordinate with other departments and teams within Get Golfing to ensure effective event delivery and administrative support.
- Manage the budget for each project and event, ensuring cost-effective delivery of services.
Person Specification
Experience
- Experience in community engagement, charity work, event management, or education, particularly in a role involving young people or vulnerable groups.
- Experience working with children and young people in an educational, sporting, or charitable setting.
- Understanding of fundraising strategies and the ability to secure financial support for charitable initiatives.
Knowledge and Skills
- (Desirable) Knowledge of the Holiday Activity and Food (HAF) funding landscape and local government initiatives.
- Familiarity with safeguarding policies and procedures for working with children and vulnerable adults.
- Strong interpersonal skills, with the ability to build relationships with a diverse range of stakeholders including schools, charities, and local authorities.
- Excellent organisational skills, with the ability to plan, coordinate, and deliver multiple events simultaneously.
- Good communication skills, both written and verbal, with the ability to produce reports and promotional content.
Attitude and Approach
- Passionate about sport and its potential to engage and benefit communities.
- A proactive approach with the ability to work independently and as part of a team.
- A valid DBS check or the willingness to undergo one is required.
- A willingness to undertake the role of Welfare Officer for the purposes of safeguarding (relevant training will be provided).
Revolutionising golf by breaking down barriers to create inclusive, modern hubs that foster community, wellbeing, and social connection for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Join us as a Public Affairs Officer to support the growth of our influencing and campaigning profile, helping to deliver high-impact content and campaigns that mobilise supporters, influence policy and raise awareness of issues that impact equine welfare in the UK and around the world.
About the role
As part of our Public Affairs team, you’ll lead on supporter content and digital communications, tailoring messages for different audiences to maximise reach and engagement. You’ll support research and report writing, monitor UK and EU policy developments, and track campaign performance to help shape future work. You’ll also play a key role in growing and engaging our supporter network—mobilising people to take action and strengthening our influence with decisionmakers.
This is a part-time role, working remotely for three days a week between 09:00 to 16:00. There is flexibility to discuss which days would suit you best, except for Wednesdays, which are required. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’re a clear, confident communicator with experience writing for digital channels, using campaign technology and working collaboratively across teams. You build positive relationships with supporters and stakeholders and understand how campaigning can influence decision makers, supported by knowledge of UK and/or EU legislative frameworks. You’re organised and pro-active, able to manage multiple priorities and adapt quickly in a fast-moving environment. Analytical and research skills, an understanding of equines and the ability to speak another language are desirable.
What we offer:
- Pension scheme with enhanced employer contributions up to 8%, rising to 12% with length of service.
- Employee health cash plan to cover expenses such as dental, optical, physiotherapy, etc.
- Annual Leave entitlement of 20 days (increasing to 25 days with service), plus bank holidays, plus a Christmas allowance for mandatory shutdown.
- Paid employee sickness absence scheme and compassionate leave.
- Life assurance scheme of 4x annual salary.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and the services we provide. We actively encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
The Diocese of St Davids is one of the six dioceses of the Church in Wales, serving communities across west Wales. Rooted in a rich spiritual heritage and a strong sense of place, the Diocese supports parishes, clergy and lay leaders in their mission to serve local communities and respond to social and cultural change.
The Diocese plays an active public role in the life of west Wales, working in partnership with schools, charities, public bodies and community organisations. At a time of change and opportunity for the Church in Wales, the Diocese of St Davids is committed to clear, confident and authentic communication that reflects its values, strengthens relationships and supports mission.
We are seeking an experienced Communications Lead Officer who will be responsible for developing and delivering a strategic communications plan for the Diocese of St Davids and will shape and deliver a pro-active, strategic and mission-aligned communications function. Working closely with senior lay and clergy leaders, they will enhance the Diocese's visibility, strengthen stakeholder engagement, and ensure consistency of voice across all platforms.
This is a senior hands-on role requiring both creative, strategic leadership and operational delivery across digital and print media, and internal communications.
Please see the attached Key Responsibilities and Person Specifications documents for further details.
WHAT WE OFFER
- A meaningful opportunity to shape a high-impact role at the heart of the Diocese's public life and witness.
- Supportive working culture and professional development opportunities.
- The main place of work will be The Diocesan Office, Abergwili, Carmarthen, SA31 2JG with regular work at other locations within the Diocese in line with the requirements of the role. An element of hybrid working may be considered on appointment.
- This role is for 34 hours per week including, from time to time, out of hours and weekend work.
- Staff are eligible to join a contributory pension scheme into which they will be auto-enrolled. The present contribution rates are - Employee 5%, Employer 15%. Further details will be available upon appointment.
- Annual leave of 25 days plus eight public holidays. Annual leave increases to 30 days after five years of continuous service.
- This permanent position is subject to a six month probationary period.
- This role will have a notice period of three months.
- Subsistence and expenses are paid at Diocesan rates.
The successful applicant will be required to provide proof of Right to Work in the UK, references and a basic DBS check before the offer of appointment is formally confirmed.
The client requests no contact from agencies or media sales.
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.
Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.
The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills.
This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 6th April, 9.00 am.
Join a charity rated ‘Outstanding’ by the Care Quality Commission and play a central role in our senior leadership team.
This is a rare opportunity to use your finance and people leadership expertise to help shape the future of a well-established, values-driven organisation.
Shared Lives South West delivers long-term and short break care and support across Devon, Cornwall and Somerset, enabling people to live fulfilling lives within family homes and communities. We are proud of the quality of our work and the positive, relational culture we have built as an organisation, and we are ambitious about what comes next.
As Deputy Chief Executive, you will join our senior leadership team in a pivotal organisation-wide role leading finance, people and core business functions. Working closely with the Chief Executive and Leadership Team, you will help strengthen financial stewardship, support a thriving and sustainable people culture, and ensure the organisation remains resilient, well-governed and effective.
This is a broad and influential leadership role offering both strategic responsibility and meaningful organisational impact. You will contribute to long-term planning and decision-making, provide leadership depth and continuity, and deputise for the Chief Executive when required.
We are looking for an experienced senior leader with strong organisational finance expertise and a good understanding of people leadership and workforce practice. You may come from the charity, public or wider values-led sector, and you will bring a collaborative, grounded leadership style alongside professional rigour.
For the right candidate, this role offers the opportunity to make a significant contribution to an already high-performing organisation while continuing to grow your own leadership portfolio in a supportive and purpose-driven environment.
For full details and to apply please see Applicant Pack attached.
Other organisations may refer to roles like this as Deputy CEO, Chief Operating Officer (COO), Finance Director, Director of Finance and Operations, or Executive Director of Corporate Services.
The client requests no contact from agencies or media sales.
About the role
We are seeking an ambitious, strategic and relationship-driven Head of Corporate and Employer Partnerships to lead and deliver a national, high-impact partnerships strategy. This role is central to our growth plans and will generate sustainable income, deepen corporate and employer engagement and create tangible employment outcomes for young people. You will combine commercial instinct with social purpose - building partnerships that deliver measurable impact for young people and clear strategic value for corporate and employer partners.
Key information
- Salary: £50,000 - £60,000 dependant on experience
- Contract: Full time, Monday-Friday, 9.30 – 5.30mpm with some out of hours work needed for events such as Spear Celebration
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
- Closing date: Friday 27th March, 09.30am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
- Interviews: Wednesday 1st April
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships
- Significant experience within the corporate sector, with an established network of relationships across national businesses and employers
- Proven experience of delivering growth strategies and achieving income target, with a strong track record of securing and managing high-value (£100k+) partnerships
- Demonstrable experience of leading and developing high-performing teams
- Credible, confident and persuasive communicator with excellent relational skills and the ability to influence stakeholders at all levels, including C-suite
- Resourceful and proactive, ability to manage multiple priorities, drive projects forward to completion and establish effective processes and structures
We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.