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National Deaf Children's Society, Remote
£31,720 - £35,000 per annum
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Page 4 of 34
Remote
£31,720 - £35,000 per annum
Permanent
Job description
The Role
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.

A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.

This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
 
 
What you'll do
 
  • Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
  • Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
  • Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
  • Develop and maintain effective relationships with professionals and organisations that support deaf children.
  • Attend both in-person and online events to provide information and advice tailored to different audiences.
 
What you'll need
 
  • Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
  • Experience providing information and advice to families and young people, both digitally and face-to-face.
  • A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
  • An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
  • Strong digital skills and a sound understanding of agile values & principles.
  • A criminal record check / DBS disclosure (if offered the position).



    What you'll get
    • Home-based working with flexible hours.
    • 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
    • Pension (5.5% employer contribution).
    • Healthcare Cashplan.
    • Annual performance-based salary increase.
    • Employee Assistance & Wellbeing Programmes.
     
    What we do
     
    The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

    Disability Confidence
     
    We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
     
    The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
    Organisation
    National Deaf Children's Society View profile Organisation type Registered Charity Company size 101 - 500
    Posted on: 20 January 2026
    Closing date: 19 February 2026 at 23:59
    Job ref: 0060
    Tags: Advice / Information