Key relationships officer jobs

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This is a pivotal leadership role at a time of strategic change and opportunity. The Head of Income Generation will be responsible for delivering significant and sustainable income growth across our key fundraising streams: Corporate Partnerships, Community & Events, Trusts & Grants, Legacies, and Lottery & Individual Giving.

You will lead, inspire, and develop a high-performing fundraising team, and play a key role in shaping our organisational direction as part of the Senior Leadership Team. This role requires strategic thinking, strong leadership, and a hands-on approach to business development and relationship building.

Key Responsibilities

Strategic Leadership

• Lead the development and delivery of the income generation strategy in line with the new three-year organisational strategy.
• Identify and develop new opportunities for sustainable income generation across all core streams.
• Set and monitor annual income targets, KPIs, and budgets, ensuring accountability and strong financial oversight.
• Support the CEO as part of the Senior Leadership team and contribute significantly to the growth of the charity.
• Hold a key working relationship with the Marketing and Comms Manager, making sure both departments are fully aligned with our new strategy.

Fundraising Development

• Oversee and grow income across:
  • Corporate Partnerships – build strategic, long-term relationships with businesses.
  • Community & Events – lead a refreshed programme of events and supporter engagement.
  • Trusts & Grants – work with external agencies to support in securing significant grants.
  • Legacies – work with external agencies to nurture and grow our legacy giving programme
  • Lottery & Individual Giving – expand and innovate our donor base through creative campaigns.

Team Leadership

• Manage, support, and develop the Fundraising Team, fostering a culture of collaboration, ambition, and performance.
• Embed a values-led, supporter-centric approach within the team and across the charity.

Job advert maybe withdrawn early if suitable number of candidates have been shortlisted. 

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

This new role will play a key part in delivering Unseen’s fundraising and communications strategy. We’re looking for a passionate, creative communicator to help grow our supporter base and maximise income to support our work to end modern slavery. 

• Strengthen existing relationships to retain donors and maximise income (primarily individuals and community groups). 
• Grow our community of supporters (primarily individuals and community groups). 
• Manage digital fundraising engagement and CRM management. 
• Manage supporter communications and engagement. 
• Project manage activities, events, and analyse performance. 

To apply: 

• Please complete the application form attached. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 13 July 2025.

Interviews will likely be held around the week of the 21 July 2025.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

We are thrilled to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.

We are looking for an experienced fundraising leader to become their new Director of Relationship Fundraising. This is a wonderful opportunity for a practising Christian to shape and scale high-impact relational fundraising. You will lead and integrate Philanthropy, Trusts & Foundations, and Legacy giving into a high-performing team, driving income beyond £10 million annually.

You’ll champion innovation, and personally steward ultra-high-net-worth donors while ensuring data-driven, replicable fundraising models. As a strategic and relational leader, you’ll bring operational excellence, spiritual maturity, and a coaching mindset to a dynamic, growing team.

Externally, you’ll be a visible ambassador, inspiring partners, representing World Vision UK at key events, and engaging with supporters. Internally, you’ll work cross-functionally to embed relationship fundraising into a multi-channel strategy that delivers exceptional supporter experiences. 

The successful candidate must be able to demonstrate:

• Proven track record of leading and scaling high-value fundraising programmes (philanthropy, legacies, and/or trusts & foundations), ideally within a complex or global organisation.
• Demonstrable success in delivering sustainable, multi-million-pound income growth through relationship fundraising.
• Experience of managing and coaching high-performing teams, with the ability to embed accountability, ownership, and development at all levels.
• Excellent project management and organisational skills, capable of delivering results in a dynamic, multi-stakeholder environment.

This is an incredible opportunity for a practising Christian fundraising professional to join a passionate team dedicated to serving the world’s most vulnerable children. You’ll help bring in vital income that will transform lives and make a real difference for children in need across the world.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

UK-based applicants only.

Location: Hybrid/Milton Keynes (Min 2 days per week onsite)

Closing date for applications: Monday 7 July. Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis, so please apply without delay to avoid disappointment.

Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you. 

Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).

Salary

The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. 

Key Responsibilities

Research grant management

• Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
• Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications. 
• Processing, reviewing and validating grant applications. 
• Leading the peer review process using our Grant Management System.
• Project managing the delivery of the Research Assessment Panel.
• Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making. 

Committee management

• Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
• Managing agendas and meeting logistics, including face to face meetings as they are arranged.
• Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
• Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
• Support the regular review of the Committee membership and tenure.
• Evaluating and recommending improvement and applying sector best practice to the Committee operations.
• Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity

This is a varied role with high impact, please refer to the full role profile for all the information. 

Skills, Knowledge and Expertise

• Previous experience working in grants management or within relevant scientific research. 
• Knowledge of research principles and the UK research funding environment. 
• Sound knowledge of paediatric research or similar discipline. 
• Demonstrate experience of research quality assessments, including peer review.
• Exceptional written and verbal communication skills with high attention to detail. 
• Strong organisational skills with the ability to manage multiple projects at once. 
• Strong relationship builder, with the ability to network in the scientific, clinical and research communities. 
• Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience. 

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.

We’re looking for an experienced, dynamic and proactive Senior Brand and Marketing Officer to become a key member of our growing Marketing department. With a strong background in account management, you'll play a central role in managing a variety of marketing projects and campaigns across the organisation, acting as the key point of contact between internal teams and the marketing function. You’ll also work closely with the Brand and Marketing Manager to take our brand to new heights.

This role is perfect for someone who thrives on building relationships, delivering impactful campaigns, and ensuring stakeholders feel supported and understood, all while helping us achieve our mission of going further, faster to find a cure.

WHO WE'RE LOOKING FOR:

A strategic and highly organised brand and marketing professional who can offer effective stakeholder management, build collaborative relationships and ultimately deliver marketing campaigns that will make a difference.

There is a real opportunity to make a significant impact on not only our internal ways of working and our account management process, but also to be a part of a very exciting brand development programme working with a whole host of experts in their field.

While a passion for our cause is essential, charity experience is not needed to excel in this role. Compassion is essential, and experience of working with people in highly sensitive situations would be advantageous.

KEY ACCOUNTABILITIES:

• Lead the Marketing department’s account management approach to campaigns and projects across The Charity, responding to briefs and co-ordinating communication between internal clients and Marketing colleagues
• Provide exceptional stakeholder management, building strong relationships and boosting the reputation and profile of the marketing function across The Charity
• Identify opportunities to streamline marketing processes and improve collaboration across the teams
• Support the Brand & Marketing Manager in developing and implementing new internal ways of working in promoting organisational alignment in its approach to external communications
• Take the lead on The Charity’s well-established signs and symptoms campaign, working with our media-buying agency to agree approaches to paid advertisements
• Track perceptions and awareness of The Charity’s brand -regularly reporting on the impact of previous marketing activities, influencing future decisions through insights and ensuring the external agency is providing value and worth
• Support the Marketing Officer to provide exceptional client management for internal and external stakeholders
• Manage and maintain the Marketing department’s Service Level Agreements, ensuring internal clients understand them and factor them into their project plans, and that timeframes and deadlines are being adhered to both within and outside of the department
• Act as a brand guardian in all internal and external communications, advising other teams on best practice and ensuring all outputs are consistent with The Charity’s brand guidelines
• Support the Brand & Marketing Manager with The Charity’s brand development programme and brand marketing campaigns

Who are we?

Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.

What’s the role about?

This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.

What will ideally support your success?

You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.

Closing date: Wednesday 16th July 2025.

About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.

About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.

About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

We’re looking for a confident and well-organised fundraiser to help manage and grow our corporate partnerships. You’ll develop relationships with existing and new business supporters, deliver engaging communications, and support the growth of income from companies, all while helping to protect butterflies, moths and the environment we all depend on.

Job Purpose
• Managing and growing relationships with existing corporate donors
• Identifying and developing new corporate support
• Providing an outstanding supporter experience for our corporate supporters

Main Responsibilities
1. To directly manage a portfolio of corporate supporters, ensuring excellent stewardship and customer experience in order to meet agreed income targets and KPIs and maximise income for BC.

2. Develop and prepare tailored cases for support, proposals, reports and bespoke updates and communications to donors.

3. Identify, nurture, develop and manage new and existing corporate supporters including producing and communicating inspiring funding opportunities aimed at specific organisations.

4. Negotiate and deliver partnership agreements ensuring delivery against agreed targets and a good return on investment for the charity.

5. Monitor income targets and activities for Trading and Corporate fundraising including reporting to the BC Trading Company Board.

6. In conjunction with the Digital Manager, manage BC’s website shop portals and commercial partnerships to ensure a good level of royalties, proactive marketing, and supply of ethically sourced and sustainable goods.

7. Liaise with Communications and PR Team to ensure effective promotion of corporate and business agreements and timely reporting back on campaigns.

8. Update and maintain records of all business and corporate approaches, communications and agreements on the CRM and appropriate files.

9. Advise Branch volunteers where they seek to establish business support for their activities.

10. Where required, develop and/or follow policies and procedures on due diligence, data management, account management, stewardship, and reporting.

About the role

We’re looking for a proactive and organised Nations Trusts and Foundations Officer to help us grow and strengthen our funding from charitable trusts and foundations - specifically those supporting our work in Carers Scotland, Carers Wales, and Carers Northern Ireland.

This is a key role that directly supports policy influence and service delivery across the nations by securing flexible, budget-relieving grants. You’ll be responsible for researching funders, developing compelling applications, and building strong relationships with a range of national and regional trusts. You’ll also work closely with our teams in each nation to stay connected to their priorities and help translate their vital work into fundable and fund-winning cases for support.

It’s an exciting opportunity for someone who wants to deepen their expertise in trust fundraising while contributing to lasting change for unpaid carers.

About you

You’ll have experience of writing successful trust funding applications and will feel confident asking for grants of five figures or more. You enjoy writing clearly and persuasively, and you’re good at building positive relationships with funders over time.

You’re organised and reliable, able to manage a busy workload and keep on top of deadlines. You pay close attention to detail and take pride in producing accurate work, especially when reporting back to funders.
You’re someone who works well with others. You’ll enjoy talking to our teams in Scotland, Wales and Northern Ireland to understand what they need and how funding can help. You’re curious, committed, and care about making a difference to people’s lives.

It’s helpful if you already understand the charity landscape in the nations or the challenges unpaid carers face, but it’s not essential. Most important is that you bring a positive, thoughtful approach and are ready to learn.

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is Thursday 24 July 2025.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.

· Head of Programmes and Operations

This is an exciting opportunity for an experienced and dedicated individual to join our Senior Leadership Team and play a vital role in driving the day-to-day operations and future growth of the charity.

As Head of Programmes and Operations, you’ll ensure our team is empowered, supported, and aligned in delivering outstanding community projects. You will oversee all operational activity across departments, manage our programme leads, and support the CEO in shaping the strategic direction of the organisation.

This role is ideal for a people-focused leader with strong organisational expertise and a passion for delivering positive social impact. You’ll bring the ability to coordinate diverse programmes, manage risk, and embed a values-led culture that enables staff and services to thrive.

We don’t expect every candidate to tick every single box. If your experience differs slightly but you’re excited about the opportunity and believe you can add value, we’d love to hear from you.

Why Join Us?

Working at Northampton Town FC Community Trust isn’t just a job – it’s an opportunity to change lives. You’ll be part of a dedicated, purpose-driven team committed to making a real difference across Northamptonshire.

We invest in our people because we know they’re key to our success. That means strong leadership support, regular training and development, and a culture where your growth is just as important as our own. You’ll be working with a team of likeminded professionals who are equally as committed as you are.

Benefits Include:

• Access to bespoke CPD and training from our partners including the Premier League, EFL, FA, and Northampton Town FC
• Personal development support through monthly 1:1s and an annual training plan
• Free tickets to NTFC matches
• Flexible working patterns
• Free NTFC Community Trust kit package (worth £150)
• Employee Assistance Programme (EAP) with wellbeing perks and 24/7 counselling support
• 25 days annual leave, plus additional time off between Christmas and new year

We are seeking a new Finance and Administration Officer following the upcoming retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. In addition to administration support, this role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using XERO and our CRM.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 11th July.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

Project Officer 

England South

£28,831 per annum (pro rata for part time hours)

Ref: 02REC 

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term for 3 years

Base: Dartmoor National Park Authority office with flexibility to work from home

About the role

As the Project Officer for Dartmoor, you will deliver the Bike It Moor project, which forms part of the Dartmoor’s Dynamic Landscapes (DDL) programme. You will work in partnership and collaboration with other the DDL partners, who are also delivering projects as part of DDL, to accomplish shared objectives and targets. The DDL programme is led by Dartmoor National Park Authority (DNPA) and made possible by a grant from The National Lottery Heritage Fund.  Thanks to National Lottery players, we are able to offer this exciting new role.

You will engage and work with selected schools and their wider communities in the project areas, developing and delivering fun, engaging and innovative activities and events. These will be inclusive and promote and enable all forms of active travel (walking, cycling, scooting and wheeling) to school. 

You will plan and deliver practical skills (like cycle and scooter skills sessions, bike maintenance and led walks and rides), information events (such as assemblies, drop-in sessions, pop up stands), competitions, incentive programmes and classroom sessions. You will also plan and deliver day and overnight cycling and walking experiences, giving pupils the opportunity to explore and enjoy the local green landscape, immerse pupils in the natural heritage of the area.

You will report directly to the local Project Manager and will recruit, train and support local volunteers on the project, as well as engaging with project officers across the South region and the UK.

Due to the nature of the role, a full DBS is required to be completed by the successful person. Candidates should be based within the geographical area with regular travel expected.

About you

You should have experience of working with young people from a wide variety of backgrounds and be able to adapt your approach to meet varying needs. You must demonstrate evidence of planning and delivering engaging and interactive group workshops and activity sessions, as well as experience of events planning.

You will have experience of delivering successful behaviour change projects, ideally with a physical activity focus, and have an understanding of community based or environmental projects.

You will be a skilled communicator, with the ability to connect with different audiences ranging from children, parents, school staff and the wider community.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 16 July 2025.
• Interviews will take place via MS Teams on the 31st July or 1st August 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.