Key worker jobs in Birmingham
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In the last four years we have tripled our turnover, moved from delivery at one site to having thirteen outreaches and have doubled the number of clients we are seeing. We are now looking for an enthusiastic, full time Welfare Benefits Worker to build up a much needed Welfare Rights Unit. We have a small unit of volunteers who support clients with appeals, and our next stage is to build a volunteer based form filling service. Whilst holding a small caseload of your own, it is the development of this service that would be your principal task.
To be successful you will need to be a qualified Citizens Advice Adviser, preferably with experience of delivering Benefits casework, and to be able to develop and lead volunteers. If the longer term Welfare Rights Unit project interests you but this post would not be an option for you as it stands, we would also welcome a conversation.
Our service operates to very high standards, but we also work hard to make it an enjoyable and supportive work environment.
If this sounds like a team you would fit into please e-mail your updated CV and a covering letter to Chris Roberts, Chief Executive using the e-mail title “Benefits vacancy”.
Applications close at Midnight on Sunday 2nd August. Provisionally interviews are planned for Thursday 13th August.
Due to the potential number of applicants we are sorry but we will not be able to enter into correspondence or discussion with unsuccessful candidates.
The client requests no contact from agencies or media sales.
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company
About the role
We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.
You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.
Key responsibilities
- Assess client needs and agree tailored support plans.
- Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
- Support benefit checks, mandatory reconsiderations and appeals where appropriate.
- Prepare clear case notes and grant reports and maintain accurate records.
- Work with statutory agencies, partners and referral organisations to secure the right support for clients.
- Follow safeguarding, confidentiality, data protection and lone working procedures at all times.
About you
You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.
You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.
- Strong knowledge of welfare benefits and client support services.
- Excellent communication, administration and report-writing skills.
- Ability to work independently from home and travel regularly across the North West.
- Willingness to travel to London at least once a month, and more often where required.
- Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include
- 28 days holiday, plus statutory bank holidays
- 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
- A wide range of employer funded wellbeing experiences through Heka
- Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
- Group Life Cover (three times annual salary)
- Weekly wellbeing half hour
- Employee Assistance Programme
If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.
The client requests no contact from agencies or media sales.
Are you an experienced practitioner with a passion for empowering young people and making a difference?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.
We are seeking an experienced and compassionate Senior Practitioner to join Project Unity England, working 28 hours per week. This is an exciting opportunity to deliver intensive, trauma-informed support to care-experienced young mothers who are pregnant or have recently given birth, helping families stay together and supporting young mothers to build positive futures.
About Project Unity England
Project Unity England is an innovative national initiative focused on improving outcomes for care-experienced young mothers and their children through collaborative, multi-agency working. The project aims to keep families together, strengthen service delivery, promote innovation and ensure that local needs are addressed effectively across England.
At the heart of Project Unity is a collaborative approach that brings together local authorities, health partners and community organisations to provide coordinated, community-focused support. By working closely with partner agencies, Project Unity helps ensure young mothers receive the right support at the right time, enabling them to make informed decisions and achieve the best possible outcomes for themselves and their children.
About the role
As a Senior Practitioner, you will manage a complex caseload, providing independent, rights-based advocacy and one-to-one support to care-experienced young mothers. Working autonomously while supported by the Project Coordinator, you will empower young mothers to understand their rights, navigate statutory processes and make informed decisions that help keep families safely together.
You will build trust, complete assessments, develop support plans and advocate on their behalf within multi-agency settings. You will work alongside social workers, midwives, health visitors and other professionals to ensure each young mother's voice is heard and represented.
Alongside direct casework, you will contribute to peer support groups, workshops and community-based activities that reduce isolation, build confidence and strengthen parenting skills. You will also play an important role in safeguarding, quality assurance and service development by maintaining high-quality records, producing case studies and identifying opportunities to improve local services.
This is a rewarding opportunity to make a tangible difference to the lives of care-experienced young mothers while working within an innovative, rights-based national programme.
About you
We are looking for someone who is passionate about supporting vulnerable young people and families. You will be confident working independently while building strong partnerships with professionals across health, social care and the voluntary sector.
You will have experience supporting families or parents with complex social care involvement and a sound understanding of safeguarding, risk assessment and relevant legislation. You will be an effective advocate with excellent communication skills, able to build trusting relationships while maintaining professional boundaries.
You will be organised, resilient and confident managing a demanding caseload, with strong analytical skills and the ability to make sound professional judgements in complex situations.
Above all, you will demonstrate NYAS's values of Collaboration, Accountability, Respect and Empowerment, sharing our commitment to ensuring children, young people and adults at risk have their voices heard.
How to Apply
Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:
- Experience with vulnerable young people or families in a social care, advocacy or support setting
- Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
- Excellent communication, organisational and report-writing skills, with sound professional judgement
Employee Benefits
We offer the following employee benefits:
- 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
- Occupational sick pay (subject to completion of qualifying period)
- Enhanced pay for family friendly leave
- Free parking at some of our offices
- Employee assistance programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to work scheme
- Support and supervision from your line manager
- Learning and Development opportunities
Safeguarding and Compliance
NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.
About NYAS
NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.
We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.
By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Op NOVA is a specialist programme delivered by the Forces Employment Charity that supports veterans that are in contact with, or at risk of entering, the criminal justice system. This support is delivered across the UK through NOVA Scotland, NOVA Wales and NOVA Northern Ireland.
Brief role description
The NST Client Advisor plays a key role in the NOVA Support Team, acting as the first point of contact for veterans who have served in the UK armed forces and are at risk of, or are involved in, the criminal justice system. They provide timely initial advice, guidance and support, assess individual needs and connect veterans to appropriate services.
The role includes receiving and triaging referrals, making prompt first contact, completing initial registrations and maintaining accurate and detailed records on the case management system to support effective casework.
Who we're looking for
We are seeking a compassionate and people-focused individual who can build trust and communicate clearly while supporting veterans with a range of complex needs.
You will have experience and guiding and supporting individuals with strong interpersonal skills and the confidence to provide accurate advice and direction. You will also be highly organised, detail-oriented and able to manage multiple cases effectively while handling sensitive information with professionalism and care.
You will be proactive, IT confident and able to work both independently and collaboratively with internal and external stakeholders. The ideal candidate will also bring an understanding of the justice system, experience using Salesforce, or a similar CRM system, and a resilient, adaptable approach.
This is a fixed term position for about 2 years. The contract end date will be confirmed at the offer stage.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What's in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
About Us
We are an environmental charity with science at our heart. We help people to take action to protect the nature around them; by connecting them with it and giving them the tools they need to do so. We passionately believe in citizen science and are leaders in it. Our current focus areas include helping to create nature-friendly urban spaces, growing the impact of internationally known citizen science programmes such as Freshwater Watch, developing early career scientists and sharing learning internationally, and working with partners to advance the science, tools and thinking behind citizen science.
What we are looking for
Earthwatch Europe is recruiting a Director of Science and Impact. We are looking for someone with a deep understanding of the pressures facing our natural world and how citizen science and community action can help address these challenges, using high quality data, knowledge and practical demonstration to influence governments and corporations.
You will have a background in citizen science and an in depth understanding of current and future environmental policy trends and priorities. You will be an experienced leader with excellent interpersonal skills and a track record of successful relationship and partnership development at all levels. You will have strong project and budget management experience, and you will be an exceptional strategic thinker with the ability to create and deliver effective strategies and action plans
Please see the full job description attached.
Applicants must have the right to work in the UK; Earthwatch is unable to support visa applications.
Earthwatch is committed to making any adjustments we can for short-listed candidates, to facilitate participation in our interview process. Only shortlisted candidates will be contacted.
The successful candidate will be required to undergo a DBS check and other due diligence checks, given the nature of this position within the charity.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Start date: December 2026
Timeline:
- Application deadline: 13 August 0900
- Initial phone interview: 14 August
- First panel interviews: 20 August (online)
- Written task: wk/c 24 August (online, 1 hour)
- Final panel interviews: 8 September (in person, London)
Full-time 37.5 hours per week.
Remote with international travel
Salary and benefits:
- £98,800 per annum pro rata
- 10% employer pension contribution
- 25 days annual leave, bank holidays on dates of your choice, a week of office closure in August and December
- Flexible working and other benefits (here)
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook. We’ve supported tech workers and their unions to file cases challenging union busting at Google, Amazon and TikTok. We urged state regulators worldwide to stop Google’s theft of independent news. We won the UK’s first legal challenge to a data centre permission decision and filed the first such case in South Africa. We forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations. We have much more in the works and we hope you want to join us.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
About you
You are an experienced social change leader who thrives at the intersection of politics, law and communications. You know that court wins alone don't create lasting change – it takes a compelling public narrative and a movement to back it up. You're energised by the prospect of what a well-run Foxglove can bring to the fight for tech justice and thrive in fast-moving environments and complex coalitions – holding a room, building a movement, and keeping a small team motivated and focused. You are a self-starter with the judgement to prioritise and the generosity to support others. You understand that Foxglove's power comes from the communities we work with as much as the cases we bring. If that's you, and the Foxglove mission excites you, we would love to hear from you.
The role
This is a fixed-term parental leave cover post for 1 year. The post holder will step into the co-Executive Director role with co-responsibility for Foxglove's strategy, impact, advocacy, operations, fundraising and public facing work. The post holder will work very closely with Foxglove’s other co-Executive Director and will make all sizable decisions about Foxglove together. UK and international travel (approx. 20%) is required.
Key responsibilities include, but are not limited to:
Strategy, Leadership and Impact
1.Serve as a member of Foxglove's leadership team, helping to set direction across the organisation.
2.Work closely with the co-Executive Director and Director of Advocacy to align Foxglove's legal, advocacy and operations work.
3.Represent Foxglove externally: to the press, at events, with funders (trusts, foundations & individual donors), members of parliament and with policymakers and allies.
4.Help ensure communities', workers' and affected individuals' voices are at the centre of all of Foxglove's work.
5.Champion a culture of impact, monitoring and evaluation across the organisation, ensuring Foxglove can clearly demonstrate the change it is achieving internally and externally.
6.Use monitoring and evaluation insight to sharpen strategic decision-making – learning from what's working (and what isn't) to keep Foxglove's campaigns and casework focused on change for the people and communities we support.
Advocacy and Campaigns
1.Oversee the work of Foxglove's advocacy team (led by our Director of Advocacy) and shape our overall approach to campaigning across digital, media and grassroots channels.
2.Build and maintain relationships with a wide range of allies – civil society organisations, unions, policymakers, regulators, journalists, academics, and international partners – to strengthen Foxglove's reach and influence.
3.Spot and pursue new opportunities for campaigns, litigation, coalition-building and advocacy, keeping Foxglove responsive to a fast-changing tech and policy landscape.
4.Act as a public voice for Foxglove's work – engaging with the press, media and public platforms as required to advance our work.
Operations and Organisational Management
1.Oversee Foxglove's day-to-day operations, ensuring the organisation runs smoothly and effectively.
2.Manage and support staff across the organisation, providing clear leadership and creating a positive team culture.
3.Oversee financial management in partnership with relevant staff, ensuring responsible stewardship of Foxglove's resources.
4.Ensure compliance with Foxglove's policies and obligations to donors, partners and statutory bodies.
5.Line management of Director of Advocacy, Head of Operations, Digital Campaigner, Operations and Executive Assistant and peer support the other co-Executive Director.
Fundraising and Donor Relations
1.Oversee and lead Foxglove’s fundraising and donor relations in partnership with relevant team members.
2.Drive Foxglove’s fundraising strategy that diversifies Foxglove's income across foundations, major donors and other funding sources.
3.Build and maintain strong personal relationships with key funders and major donors, serving as Foxglove's primary external contact for funders.
4.Identify and cultivate new funding prospects aligned with Foxglove's mission, including researching and pursuing grant opportunities.
5.Oversee the preparation of compelling funding proposals, reports, and impact updates, ensuring funders have a clear and accurate picture of Foxglove's work and results.
6.Set and track annual fundraising targets in collaboration with the co-Executive Director and finance team, ensuring income projections align with organisational budgets and plans.
7.Represent Foxglove at donor meetings, briefings, and sector events to build the organisation's profile and credibility within the funding community.
8.Ensure fundraising practices reflect Foxglove's values and independence.
Person Specification
Essential
- A strong interest in tech justice and Foxglove's mission.
- Significant (5+ years) experience at CEO level.
- Experience managing and motivating a team, with a track record of supporting people to do their best work.
- A brilliant fundraising track record and experience in financial management.
- Excellent communication skills – you can write persuasively, clearly and concisely, hold a press conference, and brief a politician, all in the same day.
- Strong political judgement and an ability to navigate complex stakeholder landscapes.
- Experience in organisational management or operations, including oversight of budgets and financial processes.
- A self-starter who is able to work independently and take initiative, while contributing generously to a shared team goal.
- Excellent time management skills of yourself and others – able to prioritise a complex workload and work to tight deadlines.
- Willingness to muck in and support other members of a small team as required.
- UK based with right to work in the UK.
Desirable
- Experience working on technology, digital rights, or AI.
- Legal qualification or equivalent advocacy leadership experience.
- Experience working with a wide range of groups and partners from impacted communities, civil society groups, unions, associations and small businesses.
- Experience working with or alongside legal teams in a campaigning or advocacy context.
- Experience working with unions or impacted communities.
Length and Salary
This is a fixed-term parental leave cover contract of 12 months. The annual salary is £98,800 per annum pro rata less any required deductions for income tax and national insurance. Please note our pay is transparent and non-negotiable.
Our team works remotely; this role must be based in the UK, ideally London. Our team travels every two months for team days and annually for team retreats.
Please note we are only accepting UK based applicants for this role. Applicants must already have right to work in the UK, unfortunately we are not able to provide visa sponsorship.
How to apply
Please make your application via the Be Applied link provided, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email.
All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If any part of this process causes you difficulty or you require any reasonable adjustments to make your application, please get in touch with us via our website.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Key Worker
Salary: £26,630 – £31,490 per annum depending on experience
Hours: 35 hours per week
Contract: Permanent
Location: HMP Birmingham
Job reference number: 1739
Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.
Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.
Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.
All posts are subject to an enhanced DBS Disclosure.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
For more details and to apply, please visit our website via the link.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Closing date: 2nd August 2026.
Stroke Support Worker
We are looking for an empathetic, adaptable individual, experienced in person centred support to work with stroke survivors and their loved ones on the stroke ward in Doncaster Royal Infirmary.
Position: 000029 Stroke Support Worker
Location: Homebased, Doncaster, South Yorkshire. However, travel will be required twice weekly to Doncaster Royal Infirmary as part of this role (and occasional wider travel may include team meetings or other work-related meetings)
Hours: 21 - 28 hours per week with a minimum of 21 hours. The exact weekly hours (up to 28) will be agreed with the successful candidate
Salary: £17,000 – £22,600 per annum depending on hours (FTE circa £28,340.58)
Contract: 12 month fixed term contract
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 9 August 2026
Interview Date: Provisionally 19 August 2026
The Role
This work is part of a project (the Integrated Offer), exploring the needs and ongoing connection for people affected by stroke in hospital and beyond.
The role will involve delivering person-centred stroke support in the hospital setting, while working with the Integrated Offer team to test and implement new approaches. The areas we aim to deliver and test are:
· Deliver person centred conversations with people affected by stroke on the acute ward.
· Following an initial conversation, test how people affected by stroke connect with the Stroke Association next, and what they connect to.
· Explore how to increase connection with those who are not present on the ward at the same time as us.
(note- we may test some or all the above)
To support flexible delivery and testing, you'll also develop your skills by providing phone support to people affected by stroke.
The role includes working in Doncaster Royal Infirmary starting with twice weekly visits, for 3 hours per session. These sessions can be any time after 11am. The length, timing and cadence of the sessions may need to adjust as this is a test and we will be led by what works for the hospital and people affected by stroke.
Occasional overnight stays may be required.
About You
Key skills/experience:
· Experience of communicating directly with people affected by stroke, either on the phone or face to face.
· Experienced in person centred support Emotional intelligence and good judgement skills
· Effective listening skills with the ability to communicate clearly at a time where emotions may be heightened.
· High levels of emotional resilience to handle complex situations whilst working in a hospital environment.
· Ability to embrace the principles of coaching and reflective practice to drive continuous improvement.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please also state your availability, and the hours you would like to discuss.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Care and Support Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
SENIOR YOUTH SUPPORT WORKER
VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES
Oasis Midlands
Hours: 1 x full time post at 40 hours (inclusive of breaks)
Contract type here: Fixed term until March 27 (secondment opportunities will also be considered, subject to agreement with the successful candidate's current employer).
Salary: Grade D - £33,802 per annum
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential? Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a Senior Youth Support Worker to be part of the team. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.
If you share this passion and want to make a difference, come and join the team.
To hear from those working in similar roles in our team in Greater Manchester, click here.
As Senior Youth Support Worker you will;
· Provide supervision to Youth Outreach Worker(s).
· Be present in hospital and community locations to support young people that are impacted by violence.
· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.
· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change.
· Support communities impacted by critical incidents.
· Oversee referrals
· Work closely with the Project Administrator to monitor engagement and impact.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Excellent communication skills.
· Knowledge of child protection, safeguarding and Health and Safety practices
· Reliability, with a flexible approach to changes and able to work unsociable hours.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
If you would like a conversation about the role, please contact us via the Oasis Charity Jobs Website.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We are accepting applications on a rolling basis and will invite suitable candidates to interview as applications are received. Early applications are encouraged, as we reserve the right to close the recruitment process once the position has been filled.
Applications are welcomed from individuals interested in undertaking this role as a secondment opportunity. Secondment arrangements will be considered on a case-by-case basis and will require approval from the applicant's current employer.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Salary: £26,630 - £28,600 per annum, depending on experience
Hours: 35 hours per week
Contract: Fixed Term until April 2027
Location: West Midlands CARS
Job reference number: 1741
Help Change Lives Through the Justice System
We are looking for an experienced, motivated, and compassionate professional to join our Cranstoun Arrest Referral Intensive Supervision Court (ISC) team.
This is an exciting opportunity to work at the heart of the criminal justice system, supporting people at a pivotal point in their lives. Through rapid, trauma-informed assessments and compassionate engagement, you will help individuals identify their strengths, address challenges, and access the support they need to build healthier, safer, and more fulfilling futures.
At Cranstoun, we believe in people and their ability to make positive changes. Working in partnership with the judiciary, probation services, and a wide range of community agencies, you will play a key role in ensuring individuals are heard, understood, and connected to services that meet their needs. You will assess risk, identify safeguarding concerns, advocate for those you support, and help develop pathways that reduce reoffending and promote long-term recovery and wellbeing.
This role offers a unique opportunity to make a real difference, combining professional expertise with Cranstoun's values of compassion, collaboration, and inclusion. By building positive relationships and taking a person-centred approach, you will contribute to better outcomes for individuals, families, and communities while helping to create a more responsive and supportive justice system.
You'll be joining a team that is committed to treating everyone with dignity and respect, recognising the impact of trauma, and supporting people to achieve their goals and realise their potential.
What You'll Be Doing
- Conducting court-based assessments and risk screenings.
- Identifying safeguarding concerns and making appropriate referrals.
- Providing recommendations to support judicial decision-making.
- Working closely with probation, housing, treatment and safeguarding services.
- Supporting individuals with complex needs to access appropriate interventions.
- Maintaining accurate records and contributing to service development.
We're Looking For Someone Who Has
- Experience working with vulnerable individuals and complex needs.
- Strong assessment, safeguarding and risk management skills.
- Experience of multi-agency working.
- Excellent communication and report-writing abilities.
- A good understanding of criminal justice, safeguarding or related services.
- A commitment to trauma-informed, person-centred practice.
Why Join Us?
- Be part of an innovative and impactful court-based service.
- Help shape positive outcomes for individuals and communities.
- Work within a supportive and collaborative multi-agency environment.
- Access ongoing training, supervision and professional development.
If you are passionate about rehabilitation, safeguarding and helping people make lasting change, we would love to hear from you.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
For more details and to apply, please visit our website via the apply button.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Closing date: 2 August 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.
This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.
What will you do in the role?
Volunteer Mobilisation & Management
- Support the development of a volunteer strategy for Fahr Beyond
- Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
- The main point of contact for volunteers and help resolve matters they may have
Engagement & Communication
- Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
- Support the trustees and volunteers with managing Fahr Beyond’s social media
- Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
- ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of
Project & Event Management
- Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
- Support volunteers in creating fundraising and community involvement activities (online and potentially in-person)
Please send your CV (no more than 3 A4 Pages) and a Covering Statement (of no more than one A4 page) in a PDF or Word Document with the subject ‘Community Engagement & Support Officer – Application’ by 9:00 am (BST) Friday 24th July 2026
To support people living with Fahr's Disease and their families
The client requests no contact from agencies or media sales.
Are you an experienced and compassionate leader with a passion for empowering young people and making a difference?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.
We are seeking an experienced and motivated Project Coordinator, working 28 hours per week, to lead the delivery of Project Unity across England. Project Unity provides high-quality, rights-based advocacy and intensive support to care-experienced young mothers who are pregnant or have recently given birth, helping to empower young mothers, strengthen outcomes and prevent children from entering care.
About Project Unity England
Project Unity England improves outcomes for care-experienced young mothers and their children through collaborative, multi-agency working, delivered through cluster-based areas bringing together local stakeholders for coordinated, community-focused support. Cluster one is based around London and cluster two around Yorkshire, with a third cluster area to be identified in year three. Travel between cluster areas is expected, particularly from year two onwards.
As Project Coordinator, you will support delivery and development of Project Unity within your assigned cluster areas, working closely with partners and internal teams. Key responsibilities include:
- Coordinating project activities and line managing senior practitioners
- Supporting planning, implementation and monitoring of local initiatives
- Facilitating communication between partners and stakeholders
- Organising professional meetings, workshops and events
- Tracking progress and sharing best practice across clusters
This role offers the chance to work across diverse cluster areas, influence at both local and Parliamentary level, and make a direct impact on services for care-experienced young mothers and their children.
About the role
You will provide day-to-day leadership of Project Unity, supporting a team of Project Workers and volunteers to deliver high-quality, advocacy-led, trauma-informed support that empowers young mothers to understand their rights and have their voices heard.
Working with local authorities, health partners, safeguarding networks and community organisations, you will build relationships and referral pathways, monitor outcomes, and identify opportunities to strengthen and grow the service – leading meaningful work within a values-led organisation.
About you
You are passionate about supporting vulnerable young people and families, confident leading teams within a trauma-informed environment, and able to balance operational oversight with a person-centred approach.
You will have experience working with vulnerable young people or families in a social care, advocacy or support setting, alongside experience managing or supervising staff and/or volunteers, plus a strong understanding of safeguarding frameworks and relevant legislation. Excellent communication and organisational skills are essential, with the ability to manage competing priorities and make sound professional decisions, demonstrating NYAS’s values of Collaboration, Accountability, Respect and Empowerment.
How to Apply
Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:
- Experience with vulnerable young people or families in a social care, advocacy or support setting
- Experience managing or supervising staff and/or volunteers
- Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
- Excellent communication, organisational and report-writing skills, with sound professional judgement
Employee Benefits
We offer the following employee benefits:
- 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
- Occupational sick pay (subject to completion of qualifying period)
- Enhanced pay for family friendly leave
- Free parking at some of our offices
- Employee assistance programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to work scheme
- Support and supervision from your line manager
- Learning and Development opportunities
Safeguarding and Compliance
NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.
About NYAS
NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.
We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
PROJECT ADMINISTRATOR
VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES
Oasis Midlands
Location: Birmingham Queen Elizabeth Hospital, Heartlands Hospital, Various Oasis Hubs in Birmingham
Contract type: Fixed term until March 2027
Hours: 12 per week
Salary: Full-time equivalent (FTE) salary: £27,542 per annum. Actual salary (pro rata): £8,262 per annum.
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential? Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a part-time Project Administrator to be part of the team, who will play a key role in maintaining the smooth day-to-day running of the project. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.
If you have excellent administration skills and share our passion for inclusion, come and join the team.
As Project Administrator you will;
· Update and maintain the project’s database and data management system.
· Ensure regular data is compiled for partners & funders of the service.
· Ensure that the paperwork relevant to the interventions are readily available staff
· Generate evidence of service impact.
· Arrange meetings including room booking, informing participants and minute taking
Amongst other requirements, the successful post holder must have:
· Experience of working in an administrative role.
· Experience of data management systems.
· Ability to take initiative and work under pressure.
· Ability to work alone and as part of a team.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
If you would like a conversation about the role, please go to the Oasis Charity Jobs website for further details.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Thursday 30th July 2026.
Interviews will take place on Thursday 6th August 2026
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.