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119

Key worker jobs in Westminster, greater london

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Top job
Closing in 7 days
Centrepoint, London (Hybrid)
£40,517 - £47,377 per year
Lead Supporter Care at Centrepoint | Drive donor experience and help end youth homelessness
Posted today
Top job
Single Homeless Project, London (On-site)
Starting at £28,183.49 and rising incrementally to £30,239.20 per annum
Be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work.
Posted 6 days ago

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Balance (Support) CIO, Kingston upon Thames (Hybrid)
£24,370 per year with a cost of living increase pending
Balance is seeking a persuasive and values based Volunteer Lead to grow volunteering across the charity and its services.
Posted today
Work Rights Centre, Willesden (Hybrid)
£38,000 - £40,000 per year
Seeking a motivated solicitor or barrister to contribute to our employment rights programme by providing expert legal advice and casework
Posted 1 week ago
Settle, London (Hybrid)
circa £55,000
Senior Leadership Team, Trusts and Foundations specialism, fundraising embedded throughout the organisation, your wellbeing matters here.
Posted today Apply Now
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
£37,000 per year
Improving health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.
Posted 1 week ago Apply Now
Centre 404, Islington (On-site)
£45,000 - £48,000 per year (pro rata if relevant)
Use your HR expertise in a working pattern to suit you to galvanise Centre 404's impact on the lives of people with learning disabilities.
Posted 3 days ago Apply Now
Closing in 7 days
Kinship, London (On-site)
£32,406 per year, inclusive of London weighting (pro rata to 0.8)
Kinship is looking for an experienced support worker to join our Kinship Navigator team, working directly with kinship families in Newham
Posted 2 weeks ago Apply Now
Page 4 of 8
London, Greater London (Hybrid) 4.22 miles
£40,517 - £47,377 per year
Full-time
Permanent
Job description

Contract: Permanent contract

Salary: £40,517-£47,377

Closing Date: 14th April 2026

Interviews will be held w/c: 20th April 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate.  The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.

About you

  • Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
  • Experience of writing donor correspondence and creating data capture guidance
  • Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
  • Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
  • Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
  • Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard

What you’ll be doing

    • Overseeing the Supporter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
    • Third party supplier management- point of contact for third party suppliers, advising on process from the Supporter Care prospective.
    • Budget Management - managing the annual Supporter Care budget
    • Contact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

  • 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
  • Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
  • Private Medical insurance
  • Income protection
  • Employer pension contributions of 5%
  • Access to Cycle 2 Work loan scheme
  • An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as Supporter Care Manager click ‘Apply’ now!

Application resources
Organisation
Centrepoint View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 31 March 2026
Closing date: 07 April 2026 at 16:00
Tags: Fundraising, Engagement / Outreach, Direct / Supporters