Knowledge and information manager jobs
Job Title: Young Person's Advocate
Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per per annum
Contract type: Full time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success. A Safe Lives qualification is desirable.
You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 August 2025
Interview Date: 13 August 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wallace & Gromit’s Grand Appeal works in partnership with Aardman to support Bristol Children’s Hospital and St Michael’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team to provide a welcoming environment for all visitors, ensuring excellent customer service as our front-of-house reception.
This is an exceptionally varied role, requiring a multi-skilled individual with good attention to detail and excellent customer service skills in face-to-face, telephone and email interactions.
The successful candidate will be responsible for a range of tasks including, front-of-house duties and the operation of our office-based shop.
You will also play an important role in helping the Operations and Services Team to deliver a wide range of support to the children’s hospital and NICU.
In addition, you will help to arrange the maintenance of our premises and provide support to the wider team to ensure the smooth running of the charity. You will also regularly interact with families, patients, donors and supporters of The Grand Appeal, as well as the public.
The successful candidate will be expected to support the principles, values, and objectives of The Grand Appeal and provide excellent and flexible support to the Operations and Services Team. As well as bringing enthusiasm and positivity to all elements of the role, using initiative and self-motivation to drive success.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a meaningful difference in people’s lives? Do you bring natural leadership, motivation, and a strong focus on empowering others?
We’re offering a rewarding opportunity to join our South Communities Team as a Locality Co-ordinator. This role plays a vital part in supporting family and friend carers across West Sussex, with a particular emphasis on the Worthing and Adur districts. While you’ll work across all South localities as needed, your main focus will be on these communities.
As a Locality Co-ordinator, you’ll provide line management and guidance to a team of Carer Wellbeing Workers. You’ll work closely with fellow Co-ordinators and the Carer Community Services Manager to help build a strong, responsive local team. Together, you’ll deliver high-quality information, guidance, and wellbeing opportunities that make a real impact in carers’ lives.
This is a hybrid role, combining remote and home working with delivery in community venues. You’ll need to readily travel across Arun, Adur, and Worthing to provide carer support and attend meetings, so familiarity with these areas—whether through work or residence—would be a real advantage.
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.
Job Role
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Team Leadership: Support the Community Services Team Manager with the day-to-day operational management of a team of Locality Wellbeing Workers.
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Service Development: Assist in developing a local offer for carers including in-person, online, telephone, 1-to-1, group, social, learning and wellbeing opportunities.
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Line Management: Undertake 1-1s and annual reviews, celebrating successes and implementing effective performance management to support individuals.
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Carer Support: Provide direct support to a small caseload and use the Carers Star™ to empower carers to create personal plans to achieve positive change.
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External Partnerships: Build and develop relationships to enable collaboration with health, social care, and voluntary sector partners.
Please download the Job Description below for full details.
Employee Benefits
- Training and Development: Opportunities for professional development and training.
- Flexible Working: Flexible working hours and remote working options.
- Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Healthcare and Employee Assistance Programme with perks and discounts.
- Enhanced Maternity/ Paternity/ Adoption Pay.
- Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Agency Framework Manager (Marketing and Communications)
Reference: JUL20254891
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
At the RSPB our mission is a big one and we have an ambitious strategy to tackle the nature and climate crisis. We cannot deliver the impact we need with our internal resources alone and require smart, effective use of trusted suppliers to deliver our communications, marketing, fundraising and campaigning activities. As the Agency Framework Manager, you will be responsible for designing, implementing and managing our first procurement framework for agencies, consultants and freelancers, with a remit to maximise value for money, minimise internal transaction costs and deliver maximum impact for the RSPB.
Reporting into the Head of Planning & Delivery, you will also have a dotted line into one of our Senior Programme Managers. You will collaborate with Procurement colleagues, as well as key stakeholders across our HQ and Country teams, to initially focus on the setting up and establishment of the Agency Framework.
You will then transition into the management and implementation of the Framework, acting as support and consultant to the organisation to ensure our ways of working with external partners are appropriate and robust.
This is an important role which needs to embed itself across the organisation and be recognised as the main contact for all marketing and communications agency use. We’re looking for someone who is skilled at navigating internal cultures, comfortable making decisions and having sometimes difficult conversations with both internal and external parties, and able to communicate effectively at all levels.
Key activities will include:
- Design, implement and manage an agency framework for all comms, marketing, fundraising, and campaigning agency spend in line with central procurement processes and policies.
- Work collaboratively with the Procurement team on the tendering process for the creation of the agency framework, working with subject matter experts to ensure we have the right suppliers to meet the needs of the organisation.
- Develop user friendly templates and documentation to make the process of engaging an agency as clear and simple as possible.
- Provide support and guidance for internal teams with the creation of effective briefs, making sure the information we’re providing to agencies is appropriate.
- Provide support and guidance for internal teams during the ‘call off’ process for individual pieces of work, helping to navigate conversations and identify solutions/next steps.
- Provide ongoing supplier management, conducting regular reviews with suppliers and internal teams. Putting in place relevant recommendations to ensure all parties are getting maximum benefit.
- Act as the main point of escalation for agencies and internal key stakeholders, working quickly to resolve any issues and find solutions.
- Have oversight of agency spend across the organisation. Ensure agreed spend has gone through the appropriate prioritisation frameworks, that budgets are appropriate and that we are getting best value for money.
- Provide reports and analysis to senior leaders on the efficacy of our external agency relationships and contribution towards strategy.
Essential skills, knowledge and experience:
- Demonstrable understanding and experience of supplier management and procurement best practice.
- Demonstrable experience of working with third parties to deliver impactful and cost-effective communications, marketing and campaigning activity.
- Understanding of content, design and creative delivery processes and skill sets.
- Understanding of multiple disciplines within a large charity or complex organisation, for example Brand, Fundraising, Campaigning etc
- Excellent interpersonal skills - building strong relationships with internal and external stakeholders.
- Ability to negotiate and influence to secure positive outcomes for the RSPB. Confident in being able to challenge where necessary and ensure we are getting best value for money.
- Strong written and verbal communication to be able to communicate requirements, expectations and changes in an efficient and effective manner.
- Cost and budget management.
Desirable skills, knowledge and experience:
- An understanding of Project Management frameworks and processes
Closing date: 23:59, Friday, 22nd August 2025
We are looking to conduct interviews for this position from 8th September 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Policy & Insights Manager (Paediatric Workforce)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for two years
As Policy & Insights Manager, you will ensure the College has impact in influencing the future design and delivery of the child health workforce, by leading on a set of priority projects to promote the sustainability and protection of the child health workforce for future generations.
Working within the Workforce & Careers team, the Policy & Insights Manager will be key in supporting colleagues across multiple teams to ensure the College provides expert, evidence-based policy outputs that influences service planning, and promotes the needs of children and the workforce designed to care for them.
Keeping up-to-date with, including horizon scanning developments in, child health policy and NHS service planning, you will maintain an overview of emerging policy themes at national level and will develop a comprehensive engagement plan to ensure members, health service planners, providers and key decision makers in health across the UK are engaged in the advocacy of the child health workforce.
Educated to degree level or with equivalent relevant experience in a similar line of work in health policy, NHS workforce planning or national advocacy, you will have evidence of understanding the critical role of data and service standards within healthcare design, delivery and workforce planning across the UK.
With excellent project management and stakeholder management skills, you will have demonstrable experience of leading and influencing policy and/or advocacy evidenced by recent outputs relating to child health and/or health services.
This is a crucial and highly impactful role at the College as there are enduring, critical issues in the UK paediatric workforce with understaffed rotas and staff burnout against a backdrop of accelerating demand on acute paediatric services.
A formal project management qualification and experience in line management and/or leadership of a team, along with experience and knowledge of the children’s health sector, would be desirable.
The Workforce and Careers team has a pivotal role within the RCPCH Education and Training Directorate in using research, data and evidence to advocate for the child health workforce. Led by the RCPCH Workforce Planning Board and working closely with senior clinicians, the team oversee a portfolio of paediatric workforce and service configuration data that provides both local and national decision-makers with detailed data investigations, research reports and up-to-date information on key topics impacting paediatric services, such as rota gaps and waiting times.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 6 August 2025
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
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Salary: £36,500 - £41,500 gross per annum (depending on experience)
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Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
PSPA is the only national charity offering support and information to people living with the rare, incurable, degenerative brain diseases called Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). Our purpose is to create a better future for everyone affected by PSP and CBD. We provide much needed support to people and their families living with these devastating neurological conditions. We also invest in research to deepen our understanding of the conditions with the goal of reducing the time to accurate diagnosis and discovering treatments and an eventual cure. Since 2024 we have increased our investment in awareness raising of these relatively unknown diseases.
Since the charity was formed 31 years ago, we have made significant progress in raising awareness and supporting people living with these devastating neurological conditions. Research estimates there are 10,000 people living with PSP and CBD in the UK. PSPA currently supports around 2,100 people living with PSP, 415 people with CBD and a furter 3,000 people who are supporting someone with these conditions. Alongside this we provide education and advice to over 2,000 Health and Social Care Professionals.
Helpline & Support Services Manager
Reports to: Director of Service Improvement and Development
Responsible for: 6 Helpline Care Navigators (HCNs)
Location: Hybrid – minimum one day per week in Milton Keynes office, remainder from home
Hours: 28 hours per week (some evening and weekend hours may be required)
Salary: £32,400 per annum (FTE £40,500)
Contract Type: Permanent, Part-Time
Benefits:
- Employer contribution to a workplace-defined pension scheme
- 28 days annual leave plus bank holidays (pro rata)
- Employee Assistance Programme (UK Healthcare)
Make a Difference Every Day
At PSPA, we support people living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD)—two rare and complex neurological conditions. As our Helpline and Support Services Manager, you’ll lead a small, passionate team dedicated to providing high-quality support to individuals and families at critical moments in their lives.
This is more than a management role—it’s a chance to drive real change, improve lives, and lead a service that’s a lifeline for many across the UK.
What You’ll Be Doing
- Lead and Inspire: Manage and support a team of 6 Helpline Care Navigators (including posts based in Scotland and Wales), and a team of volunteers providing out-of-hours support.
- Deliver Impact: Ensure people affected by PSP & CBD receive timely, empathetic, and accurate support and information.
- Enhance Support Services: Design and deliver tailored support groups, including groups for carers and people who are newly diagnosed.
- Champion Service Quality: Monitor performance, gather data, and use insights to shape and improve service delivery.
- Promote Inclusion & Safety: Ensure all services are accessible and comply with safeguarding and equality standards.
- Lead in Safeguarding: Act as Deputy Safeguarding Lead, maintaining a safe and supportive environment for all service users.
- Collaborate & Influence: Work with internal teams to ensure service user voices influence policy, communications, and PSPA publications.
Key Responsibilities
- Line manage, develop, and support the helpline team and volunteers.
- Lead the planning, delivery, and evaluation of support services.
- Work with the Volunteer Coordinator to deliver evening helpline services.
- Develop and implement policies to ensure safe, effective, and evidence-based service delivery.
- Ensure all work reflects the lived experience of people affected by PSP & CBD.
- Support the creation of new services and resources based on community need.
- Contribute to the editorial direction of PSPA’s magazine, ensuring it reflects service users' perspectives.
- Deputise for the Director of Service Improvement and Development, including leadership responsibilities and safeguarding oversight.
Person Specification
Essential Skills & Experience
- Proven experience in managing a helpline, support, or care service.
- Strong people management and team development skills.
- Excellent communication and interpersonal skills—empathetic, clear, and confident.
- Experience working with people affected by complex health or neurological conditions.
- Sound understanding of safeguarding responsibilities and procedures.
- Ability to use data and insights to monitor and improve services.
- Skilled in designing and facilitating support sessions or groups.
- Comfortable working independently, flexibly, and across remote/hybrid teams.
- Confident IT user, including case management and reporting systems.
- Familiarity with equality, diversity, and inclusion best practices in health or care settings.
Desirable
- Experience of managing volunteers or out-of-hours services.
- Knowledge of PSP, CBD, or rare and neurological conditions.
Personal Attributes
- Compassionate and person-centred in approach
- Strong leadership presence, able to motivate and empower others
- Detail-oriented and organised, yet flexible and adaptable
- Committed to continuous improvement
- Collaborative and open to feedback
- Passionate about making a difference for people with rare conditions
If you’re looking for a meaningful role where your leadership can directly improve lives, we’d love to hear from you.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms and Conditions
Job Title: Visitor Experience Manager
Hours of work: 21 hours per week.
Salary: £24,000
Annual Leave: 25 days plus bank holidays (Pro Rota)
Contract: 12 month contract, to be reviewed on successful NLHF application
Role Description
Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.
Key Responsibilities
- Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
- Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
- Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
- Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
- Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
- Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
- Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
- Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
- Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
- Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
- Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
- To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
- Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
- Maintain high quality interpretation in a range of media to meet differing visitor needs
- · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
- Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
- Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
- Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
- Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required
Person Specification
Essential Qualities
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
- Experience in leading people within a visitor-focused operation
- Background in heritage, tourism or hospitality
- Experience of line management, team working, networking and relationship building
- A proven track record of commercial acumen and taking measured risks
- Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
- Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
- Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
- Excel at being able to operate flexibly and prioritise issues and opportunities as needed
- Ability to communicate effectively with people of all ages and at all levels
- An ability to work flexibly including some evenings and weekends
- Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel
Desired Qualities
- Familiarity with the Church of England, particularly Cathedrals
- Experience of working with volunteers
- Educated to degree level or equivalent
Probationary and notice period
In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.
Pension
After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.
Policies and Procedures
To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.
Other terms and conditions
This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
An application form can be found on our website please follow the instruction there to apply.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Digital Product and Content Manager.
About the role
The Data, Digital, and Technology Transformation team are driving a large-scale change programme for AIUK. We are on a mission to revolutionise our digital platforms to better align with our strategic goals, ensuring our technology, data and digital capabilities empower our work. The Digital Content and Product Manager is accountable for ensuring our new digital products and content meet users' needs. This role also will collaborate with project leads and digital agencies to develop key digital products, including the AIUK website and knowledge hub and community platform. The day to day of this role involves collaboration with a wide range of stakeholders including design and development teams to elevate the overall user experience of digital products. This is an opportunity to leverage technology for social good and contribute to a global human rights impact.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're skilled in developing and managing digital products and platforms.
- You have great project management skills and can work collaboratively with a range of stakeholders.
- You have experience of conducting planning and conducting usability testing.
- You can work well in agile cross-functional project teams.
- You collaborate and positively contribute to an inclusive culture.
- You also have a good knowledge of user experience best practices.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Using Anonymous Recruitment
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Responsible to: Longfield Hall Trust (‘LHT’) Board
Salary: paid monthly at rate of £27.50 per hour
Contract: 12 months, with potential for extension
Hours of Work: 14 hours a week (2 days per week) at least one of the days per week at Longfield Hall. We will launch an all-day café (10.30 to 3.30pm) on Thursday 4 September.
Background:
Longfield Hall Trust (LHT) manages the historic Longfield Hall, offering a range of cultural experiences and classes for all ages. Our new Memory Café project aims to support dementia patients and their carers by providing a welcoming space for social and recreational activities. The Café will offer dementia friendly activities (including karaoke, bingo, arts/crafts and immersive theatre/dance shows) to empower dementia patients to enjoy regular social, cognitive and physical activities.
Alongside supporting patients, the Memory Café will create a highly supportive environment for carers. This will enable carers to take some 'time out' while remaining nearby in a safe space where both carers and patients can socialize more widely. Furthermore, the Café will provide access to information about relevant local services, ensuring comprehensive support for all attendees.
We are also providing a dementia care-worker who will support the Memory Café manager and enable us to support a broad range of dementia patients and their carers.
Main duties and responsibilities:
Roles and responsibilities:
- To manage the Memory Café service for people living with dementia and their carers.
- To coordinate and deliver a stimulating programme of weekly sessions of the Memory Café at Longfield Hall together with our collaborators/partners/external agencies.
- To lead the coordination and facilitation of the Memory Café, providing a welcoming and supportive space.
- To undertake assessments, risk assessments and including home visits of new participants to ensure group suitability and engagement.
- To liaise with carers, family members, and professionals to support participant wellbeing.
- To help plan and deliver a range of personalised activities to create a lively and stimulating environment.
- To take responsibility for evaluating the service and report writing.
- To take the lead in the team for the implementation of a comprehensive service of care and support for participants.
- To ensure all sessional facilitators have materials required for sessions by liaising with Memory Café Care Worker.
- To actively participate in the development of improvements for the service.
- To support people with care needs, including those living with mild - moderate dementia and complex needs.
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To understand the changing needs of older people, including those with mild to moderate to advanced Dementia.
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To arrange transport as needed.
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To assist with handling monies for transport and reimbursement
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To provide dementia advice and support signposting and making referrals to external agencies as and when the need arises.
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Awareness of safeguarding, and health and safety responsibilities.
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To build referral relationships with external agencies.
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To recruit, train and supervise volunteers.
Longfield Hall is a classic village/community hall but also a small-scale performance venue.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.
We are seeking a confident communicator with a heart for mission and a head for strategy to become their new Scotland Area Manager. In this important role you’ll lead their work with churches, leaders, and Christian networks across Scotland. You'll inspire action through giving, prayer, and advocacy, sharing the life-changing impact of World Vision’s work with the world’s most vulnerable children. From church visits to major festivals and online events, you’ll bring energy and purpose to every interaction. With team leadership responsibilities and room to grow, this is a bold, faith-filled role where your ideas and passion can truly thrive. You’ll represent World Vision by speaking in churches for approximately 18 Sundays per calendar year, a wonderful opportunity to inspire, connect, and share the heart of our mission with church communities.
The successful candidate must be able to demonstrate:
- Experience in leading/supporting a team working to targets, perhaps in a fundraising, sales or similar environment.
- Knowledge of the Christian landscape in Scotland and key relationship management principles.
- Ability to represent World Vision at a range of events, speaking to leaders, churches and individuals about our work.
- Excellent interpersonal skills, with the ability to work collaboratively and supportively with external partners, internal team members and multiple church relationships.
This is an incredible opportunity for a practicing Christian who wants to make a powerful, lasting impact. Join a passionate team committed to transforming the lives of the world’s most vulnerable children. You won’t just be part of the mission, you’ll help drive it forward, bringing hope, change, and practical support to children who need it most, all around the world.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.
Location: Home-based with extensive travel across Scotland, primarily focusing on Glasgow and Edinburgh areas. The ideal candidate should reside in close proximity to either city.
Closing date: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.h June 2025
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London.
Sounds great, what will I be doing?
The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values.
The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery.
Interview Steps
Interviews for this role will be held at our Head Office on 13th August 2025
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Changing Markets is looking for an experienced and driven Senior Campaigner or Campaign Manager to join our dynamic team in running and winning market transformation campaigns. They will work on our high-profile campaign to reduce emissions from food systems and hold big corporate polluters accountable. The position is full-time (37.5 hours per week) with a semi-flexible working environment (daily working hours are flexible but attendance at the London office is expected three days a week).
The Role:
We are looking for a Senior Campaigner or Campaign Manager with at least seven years’ experience in running campaigns and a proven track record of success. This role has a strong focus on research and the successful candidate should have experience in commissioning and conducting investigations, managing external contractors and writing campaign reports. They should have outstanding inter-personal skills and be a team player with a good network of NGO contacts and the ability to form collaborative working relationships with a variety of different stakeholders.
Key Responsibilities:
· Lead the implementation of high-impact campaign strategies and tactics for our Growing the Good campaign.
· Conduct research and analysis to inform campaign messaging and write reports, blogs, responses to consultations, etc. to advance our campaign goals.
· Ensure the impactful roll-out of campaign activities across media, digital platforms, and amplify our messages via coordination with partners, through organisation of events and other outreach activities.
· Build and maintain strong relationships with a range of stakeholders, including NGOs, journalists, researchers, policymakers and corporates.
Requirements:
The successful candidate must have:
- demonstrable experience in running and winning international campaigns;
- excellent analytical skills;
- the ability to lead, implement and coordinate research (either in-house or by external consultants) to create the evidence base needed to win campaigns;
- a good eye for detail combined with a strong ability to distill and critically evaluate key information and translate it into simple campaign materials;
- excellent writing skills in English, which will be needed to draft reports and investigations;
- networking skills and a proven ability to create and run diverse coalitions;
- good organisational skills with the ability to deliver to tight deadlines, multi-task and operate in a fast-paced environment with occasional heavy workloads;
- the ability to think out-of-the-box and to adapt campaign plans to changing circumstances;
- willingness to travel, sometimes at short notice;
- an interest in environmental issues with a passion for creating lasting social change.
It’s a plus if the candidate has:
- good knowledge of debates surrounding environmental and climate change issues;
- experience in handling media relations;
- good knowledge of how to use social media creatively to win campaigns;
- experience of managing a grant budget and delivering narrative impact reports to funders
- good knowledge of another language is a plus.
What We Offer:
· A meaningful role in a fast-paced, mission-driven organisation.
· Flexible working environment which offers a lot of creativity and experimentation with different tactics.
· A supportive and passionate international team.
ABOUT CHANGING MARKETS FOUNDATION
The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and support campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions. We work on a range of different topics at the intersection of environmental and social issues and have a strong track record of winning campaigns. Our campaigns have focused on major players in the food, fashion and plastic sectors – to name just a few. You can explore all of our current and past campaigns on our website.
Changing Markets is a Dutch-registered stichting (foundation) - our official name is Stichting Changing Markets - with offices in Utrecht, Brussels and London.
SALARY AND BENEFITS
47,000-53,000 £/year depending on experience. We also offer benefits, such as health and life insurance, and an annual sports and wellbeing allowance. Annual leave is 25 days per calendar year (pro-rata) plus Bank Holidays.
HOW TO APPLY?
Please submit your CV and a cover letter demonstrating your experience and how how you meet the criteria listed in the job description by close of business on Thursday, 7 August 2025. Because of the large number of applications we receive, we will only contact selected candidates to arrange an interview.
We will hold the first round of interviews at the end of the week starting on 1 September 2025.
Changing Markets is committed to creating an inclusive workplace and welcomes applications from candidates from diverse backgrounds.
Job Title: Senior Campaigner or Campaign Manager (depending on experience)
Location: Hybrid (UK) with three days in the office
Contract: Full-time (37.5 hours per week)
The client requests no contact from agencies or media sales.
Who we're looking for
Brilliant storyteller with confidence in their digital marketing, copywriting and PR skills.
Changemaker who is excited about embedding and championing our new brand.
Motivated communicator who will improve engagement with our stakeholders.
Creative leader who enjoys a proactive and responsive environment.
Impact and evidence champion to influence target audiences, raise awareness and garner support.
Values-led collaborator who will build strong relationships with our team, members and strategic partners.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
Our charity is going through a rebirth, with a new name, strategy and brand identity launching this autumn. This is a pivotal time for a passionate, skilled communicator to join our team. We’re looking for someone to bring the energy and expertise to take us into this new chapter and to new heights, maximising impact and reach.
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
Experience as a communications professional is essential and you’ll be energised by the opportunity to:
- Raise our profile higher within the sector.
- Raise awareness of the range of activities and impacts libraries deliver for children and young people through research, evidence and compelling communication.
- Develop, manage and deliver targeted advocacy for public libraries and schools library services.
- Maintain and cultivate proactive relationships with advocacy and influencing partners to ensure children and young people are always represented in national policy discussions.
- Embed and champion a strong brand, which supports our members and resonates with new stakeholders to ensure we are the ‘go to partner’ for children and young people’s libraries.
- Maximise our use of existing and new research and data to evidence the impact of library services for children and young people’s and schools library services.
- Promote the sector-leading work of our charity, grow our membership and develop new and innovative ways to increase our reach and engagement.
- Develop a strong case for support to attract new funders and supporters.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.
Further information including the role description and application form is available on our website.
Creating libraries of tomorrow with children and young people today.
At John Moores Student’s Union (JMSU), we’re here to empower students ‘To Belong, Be Heard, and To Thrive’ and this role, you’ll bring that mission to life - shaping how students engage with us through bold, inclusive campaigns, creative content, and memorable events.
You’ll lead the creation and delivery of engaging content, impactful events, and strategic campaigns that drive student engagement and amplify our work across the organisation.
Working at the heart of our Membership Engagement team, you’ll manage a small but mighty team - including events, marketing, and design staff - to deliver vibrant, inclusive activities and communications that reflect student voices.
From Welcome Week to elections, officer campaigns to digital engagement - this is a varied and rewarding role where your ideas and ability to plan will shape how students connect with us.
We’re Looking for Someone Who:
- Brings creative energy and fresh ideas to marketing and events.
- Is highly organised and confident managing multiple workstreams
- Has experience leading events and marketing projects from concept to completion
- Can lead and motivate a team to deliver brilliant work on time and on brand
- Communicates clearly and adapts to diverse audiences and platforms
- Champions inclusion and student voice in everything they do
This is your chance to combine creativity, strategy, and strong project planning to make a real difference in the student experience.
Sound like you?
Apply now and help students To Belong, Be Heard and To Thrive.
Empowering students to make positive change for themselves, their peers, their University and society through active participation




The client requests no contact from agencies or media sales.