Knowledge and information manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
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The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
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Answer a range of queries and offer reassurance to all callers.
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Refer clients to Adult Social Care for an assessment where appropriate.
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Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
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Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
CoppaFeel! is looking for a Corporate Partnerships Executive to play an essential role in our Partnerships Team. This role is responsible for stewarding a portfolio of our ‘proudly supporting’ partnerships and supporting the Partnerships Team at CoppaFeel! to steward some of our most dedicated corporate partners. You will also be key as the first point of contact when enquiries arrive from our website or our corporate inbox and you will manage the stewardship and donor journey of these leads.
The Corporate Partnerships Executive will sit within the Partnerships Team as part of the Fundraising Directorate, and will work closely with the Corporate Partnerships Managers and the Senior Corporate Partnership Manager. This role will support the team with administration; such as sending invoices, writing thank you letters, sending out fundraising materials, and much more. This role also will be required to attend fundraising and partnership events to represent CoppaFeel!.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties and Responsibilities
- Ensure all corporate enquiries receive timely acknowledgement and communication, putting donors on the right supporter journey
- Account manage some of our smaller partnerships throughout the year, and particularly during Breast Cancer Awareness Month
- Support the day-to-day administration of the partnerships team across both account management and new business workstreams
- Assist with delivery of our two largest partnerships as needed, Asda Tickled Pink and Avon
- Lead on stewardship of workplace fundraisers and corporate JustGiving pages
- Support with copy-writing and content creation for internal and external communications channels including website content, social media posts, e-newsletters, blog posts and content for partner channels
- Coordinate fulfilment of fundraising materials requested by partners and supporters
- Support with researching and completing due diligence on partners and prospects
- Support on writing, reviewing and developing proposals and pitches
- Source raffle prizes and gift-in-kind for partnership events
- Work with the Finance Assistant to keep accurate up-to-date income records for partnerships
- Attend partnership events and wider fundraising events representing CoppaFeel! and sometimes working out of office hours (TOIL given)
- Keep CRM systems and partnership records up-to-date and accurate
- Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings
- Support CoppaFeel!’s EDI strategy, to ensure our partnerships are helping us reach as many young people as possible
- Support the Corporate Partnerships Managers, Senior Corporate Partnerships Manager, Head of Partnerships and wider fundraising team as and when needed during busy periods
Skills, Experience and Qualifications
Essential
- Experience working on a fundraising team for one year
- Experience of managing relationships
- Experience of communicating with stakeholders over email and telephone
- Experience in writing donor communications
- Good organisational and time management skills
Desirable
- Experience working on a donor CRM system
- Experience working within a corporate fundraising team
Application information
Please complete the application form on our website and submit your CV. Applications will close at 9am, Monday 2nd June, with the aim for interviews week commencing 9th June. The deadline for applications may be extended but we still recommend early application to avoid disappointment.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main Benefits and Terms & Conditions
Annual Leave entitlement - 22 days and 3 days off at Christmas and public holidays, a day off for your birthday and for our founder Kris Hallenga’s cancerversary.
Benefits
- Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies
- Wellbeing fund; up to £40 a month expensed for health and wellbeing services
- Employee Assistance Programme; advice and support offered by an external body
- Access to Self Space training and 1:1 therapy
- Core working hours 10am - 4pm
- Enhanced Maternity and Paternity Leave
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
At Oasis we aspire to work in partnership with sanctuary seekers to deliver holistic services and activities that support their flourishing in Wales
We work each day to meet increasingly complex challenges and amplify our community’s voice to ensure all people seeking sanctuary can influence the systems that affect them, have access to crucial information, a safe space, and a warm, welcoming community.
Job Title: Participation Worker
Hours: Full-time
Contract length: 4 year funded post
Salary: £26,208
Reporting Manager: Project Lead and CEO
About the role
As a participation worker, you will work with The Dreamers, a co-produced project that aims to improve the mental health of young (16-25 year old) refugees and asylum seekers.
The project is delivered through a partnership between Oasis, TGP Cymru and Cardiff and Vale Health Inclusion Service (CAVHIS) along with the young people. The partnership project is hosted by Oasis and funded by The National Lottery Community Fund.
This job is for you if…
You are a committed and passionate individual. This participation role will provide participation and mentoring opportunities to young people aged 16-25. Via participation you will enable and empower them to ensure their voices are heard and bring about positive change, to increase levels of confidence, and to encourage their ability to self-advocate. You will seek and promote new and diverse participation opportunities for young people, to encourage inclusion and personal development. You will help young people understand processes and systems which affect them and support engagement in a range of activities to improve wellbeing and resilience, combat isolation and encourage integration.
To apply, please fill in the application form by the 26th May 2025. Please note, we will not accept CVs in lieu of a form.
We welcome applications from those with lived experience of the asylum system.
We aspire to work in partnership with sanctuary seekers to deliver holistic services that support their flourishing in Wales and amplify their voices.
The client requests no contact from agencies or media sales.
Join Amala, an ambitious international non-profit, as our newly created Head of Fundraising, and play a pivotal role in achieving our bold 2024-2027 strategy to triple our impact.
Are you a strategic, driven, and passionate senior fundraiser ready to lead the charge in securing the vital resources needed to provide transformative education opportunities for refugee and displaced youth globally?
This is an exciting opportunity to develop and execute high-impact fundraising strategies and contribute directly to our mission of reaching at least 5,800 students annually by 2027.
About Amala:
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a founder-led, non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first, internationally accredited, upper secondary level programme for out of school refugees and crisis affected youth, and currently reach approximately 1400 students a year. As demand for our education programmes continues to grow, and in line with our 2024-2027 strategic plan, we aim to triple the number of young people we serve, reaching at least 5,800 students per year by 2027. Our bold vision is that millions of refugee youth have access to transformative education by 2040.
Our team is fully remote, with our Global Team based in the UK, Canada, Singapore and Greece. We also have two learning centres, one in Amman, Jordan and one in Kakuma Refugee Camp, Kenya and work with a growing list of partners across Kenya, Uganda and Malaysia.
The Opportunity:
This is where this new role comes in: The Head of Fundraising will play a crucial role in supporting the stewardship of the current donors while also securing the vital resources needed to realise our bold ambition and help us transform the lives of millions of young refugees and conflict affected youth across the globe.
You will be part of leading a growing and changing organisation, and will work closely with Amala’s two Co-founders and the Fundraising Manager to develop and implement a multi-year fundraising strategy, cultivate and deepen key donor relationships and boost our income growth from our current £800k towards our £3 million target by 2027, driving the financial sustainability necessary for Amala’s continued growth and impact.
Key Responsibilities include:
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Lead the development and execution of a multi-year fundraising strategy
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Lead all fundraising, communications and stakeholder engagement
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Lead donor engagement and management
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Team management and leadership
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Reporting, evaluation and budgets
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Foster a fundraising culture across the organisation
Who we are looking for:
A strategic, entrepreneurial and ambitious senior fundraiser with a proven track record of securing significant UK and international funding (£1m+ annual income generation), developing high-impact strategies, and building strong donor relationships. You will be an inspiring leader with exceptional people management skills, with experience in leading growing organisations, and who enjoys the strategic side of the role as well as having a hands on approach.
The role would be best suited to someone who is committed to making a difference to the lives of young refugees, with a strong grounding in international charity sector fundraising. and international funding.
Essential experience:
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Proven experience in a senior fundraising management role within the non-profit sector, ideally within international development.
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A proven track record of success in fundraising, particularly in developing and executing complex fundraising strategies for a growing non-profit organisation.
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Experience developing and implementing multi-year income generation plans.
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A strong history of securing six-figure, multi-year grants and contracts in the UK and internationally, with an annual income generation of £1m+.
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Senior-level experience managing relationships with multiple, diverse funders and donors.
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Experience writing successful partnership bids, grant proposals, cases for support, and theories of change.
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Experience in leading change in a growing organisation.
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At least three years of experience leading and managing a team, with a track record of developing and supporting staff.
What we offer:
This full time, fully remote position offers a salary of £50,000-55,000 if you are a UK resident. If you reside in a different location, the salary will be adjusted accordingly. You will work closely with a driven, collaborative, entrepreneurial and supportive team from around the world, and you are required to be in a time zone GMT +/- 3 hours.
Apart from the salary, a unique culture and a great team, we also offer benefits including flexible time off, paid parental leave and flexible work arrangements. To support your remote work set up, Amala offers a stipend for a co-working space and similar.
How to apply:
For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description on our website.
Closing date: Friday 30 May 2025, 12:00 BST
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Compliance, Risk, Audit and Safety Officer
Location: Central Office based in Islington and hybrid with regular service visits
Salary: £35,700
Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00 with flexibility around these hours as required
About the role
This is an exciting opportunity to join our highly skilled and dedicated Compliance, Risk, and Audit team. The team compromises a Director, Head of Service, and 3 experienced officers, with this role completing the team as the 4th officer. Although the team is small in size, they deliver work of significant depth, strategic importance, and exceptional quality across SIG. They play a vital role in supporting SIG's strategic direction through its commitment to high standards of Governance, Regulatory Compliance, Risk Management, and Continuous Improvement.
As we have an increasing focus on integrated safety and assurance framework, this role contributes to maintaining a safe and transparent working environment, to help protect and empower staff, residents, and participants, whilst fostering a culture of continuous improvement. In this role, you will drive professional and effective compliance, risk, audit and safety standards, policies, and processes which embed systems which can be used to develop a safe and inclusive environment for all. You will deliver support in data protection, health and embed frameworks throughout SIG which are in line with regulatory and legislative change.
- Review reported AINMs and Safeguarding alerts and work collaboratively with teams to implement effective remedial actions, supporting future mitigation
- Conduct regular service visits and team meetings, focusing on safety reviews, training, and provide practical, informed guidance during these engagements
- Manage data and analyse trends, creating high quality reports, which are clear and readable
- Facilitate and support organisational complaints processes to ensure adherence to policy, timescale, and best practice
- Investigate and lead on whistleblowing concerns and assist the audit and compliance team, champions, Managers, P&C and other relevant teams in acting appropriately on concerns raised and protecting the whistleblower
About you
- Previous experience in complaints and incident handling, safeguarding, data protection, and audits
- Previous experience in governance systems and structures which could include auditing, risk management, investigations, and report writing
- Previous experience in managing quality standards
- Working knowledge of health and safety processes and procedures
- IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
- Ability to write reports in a clear, readable format
- Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment and meet deadlines
- Awareness and understanding of the impact of stigma and marginalisation on people who have multiple complex needs
- Working knowledge and experience of up-to-date legislation in health and safety in care and support settings, and ability to continuously monitor
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Roles
- To provide advice and casework at OISC/ IAA Level 2 on immigration, nationality and asylum law.
- To provide supervision to Immigration Volunteers
Specific Duties
- Manage a complex caseload across the field of immigration, nationality and asylum law.
- Adhere to casework procedures as outlined in LRMN’s policies, the IAA standards and the Advice Quality Standards (AQS).
- Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
- Maintain Continuing Professional Development (CPD) in line with IAA registration or similar professional body, e.g SRA.
- Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
- To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
- Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
- Produce reports to meet funder’s and LRMN requirements.
- Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
- To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
- Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
- Provide regular supervision to Immigration volunteers.
- Allocate immigration tasks appropriate volunteers’ knowledge and skills.
- Keep records of supervision meetings with immigration volunteers.
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
- To attend supervision and appraisal meetings and other relevant activities.
- To be administratively self-servicing.
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s policies and procedures.
- Positively promote LRMN and its work
- Undertake any other work as may be reasonably requested.
The client requests no contact from agencies or media sales.
Department: Big Issue Frontline
Contract type: Fixed Term Contract
Hours: 35
Salary: £25,207 per annum
Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine. The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.
This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.
The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting.
Your main roles and responsibilities will be:
- Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors
- Delivery of direct intervention to Roma vendors using guidance and resources provided
- Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance
- Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors
- Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors
- Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
- Ensure that your work meets service standards and targets and complete surveys with vendors as required
- Involving Roma service users in the service design and delivery as local and national opportunities arise
- Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
- Undertake any other duties as required by your manager (within reasonable expectations)
You need to be:
- Passionate about and committed to supporting those living in poverty
- Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
- Able to build rapport with diverse individuals from the Roma community
- Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
- Excellent time management and very organised, with the ability to complete tasks by agreed deadlines
- Good data entry skills
- Able to represent the organisation to other professionals and partner agencies
- Able to work with individuals in both one to one and group formats
- Able to follow guidelines and work within policies, seeking support from line manager as needed
- Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.
Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application. Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience.
The role is offered as full time and fixed term until the 31st March 2026.
Salary and Benefits offered
- Salary of £25,207 per annum.
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
- Blue Light Card benefit scheme
Workplace details
This role is based at either our Big Issue office in Finsbury Park, London, but you will be mostly be working out and about within the community.
Closing date - 08 June 2025 (23:59pm). Please note that we may interview before the role is closed so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.
REF-221620
A great opportunity to join RCJ Advice, a Citizens Advice and Law Centre, based at the Royal Courts of Justice in London, as part of our Legal Aid service.
Legal Aid is a lifeline to many people who need legal advice but can’t afford a lawyer. This vital role will manage the billing and related administration of our Legal Aid Contracts in Housing Law, Family Law, and our Housing Loss Prevention Advice Service (HLPAS). The role will primarily focus on:-
- Managing the billing process for our Legal Aid contracts.
- Preparing case files for licensed work and inter partes billing
- Liaising with cost lawyers to ensure prompt preparation of licensed work billing & inter partes bills
- Facilitating the costs recovery process where costs have been awarded
- Preparing and submitting LAA returns for controlled work – Legal Help, HLPAS In Court Duty Scheme, HLPAS Early Legal advice and escape fee cases.
You will come with experience of preparing and processing legal aid billing and private billing; experience of using the Legal Aid Agency portal; excellent skills in IT; strong interpersonal skills and an ordered approach to your work.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital.
The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.
What you’ll be doing?
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Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home.
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Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.
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Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.
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Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.
What you’ll benefit from
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Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
Do you want to help charities to change the lives of people most in need of help across Yorkshire and the Humber?
We have two permanent Funding Officer positions in the Yorkshire and the Humber regional team.
Join us as a Funding Officer and you’ll have the opportunity to make a real difference to communities across the region. Working as part of the Yorkshire and the Humber team as part of a team of 20 colleagues you will combine hybrid working - either from home, our Leeds office adjacent to Leeds station, or project visits, to understand how and where amazing people and organisations are transforming neighbourhoods.
If you have previous experience for a funder, then that is great but it’s not a necessity.
- You will need to be confident with comprehension and writing because you will be working with those applying for grants to advise and support them as necessary to develop proposals including project budgets.
- You’ll work with your colleagues to assess and recommend projects for funding. Some days you’ll be attending funders fairs, in person or online, whilst on others you may be meeting with Councils or other funders to share information about need and funding in a particular neighbourhood.
- You’ll also have responsibility for overseeing a portfolio of projects to ensure they are on track. If you have experience of the voluntary sector that would be ideal, particularly in the Yorkshire and Humber region.
- Confident in writing, comprehension and with an understanding of budgets you will be passionate about supporting communities to build on their strengths to improve lives.
Interview date:25th and 26th June. Virtual, 1st stage only interview.
Location: Leeds is the local office – Hybrid, flexible working style with a requirement to travel into the communities
Essential criteria
- Communication skills: Strong report writing skills to produce concise, written recommendations for assessment purposes within strict timescales. Listening and verbal communication skills also important.
- Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk.
- Relational skills: Ability to nurture, develop and promote effective relationships and communication with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
- An ability to adapt quickly, decisively and with full commitment to new processes and systems and the confidence to use your judgement, take initiative and challenge when appropriate.
- Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.
Desirable criteria
- Knowledge of Yorkshire and the Humber and the charity sector within it. Experience working with under-represented communities in the region is particularly desirable.
- Understanding of financial planning and business plans, ability to analyse accounts and numerical data.
- An ability to manage your own workload with minimal supervision.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Oasis Youth Support Project Administrator
Oasis Community Hub Hadley and North Middlesex University Hospital
Part-Time, 24 hours per week (0.6 FTE)
Fixed Term Contract to March 2026
Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.
Duties Include;
1. Updating and maintaining the project’s database from local NHS systems.
2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.
3. Quality assure the data being recorded on the EVIDE system.
4. Preparing regular reports as required by the projects funders or other stakeholders.
You could be successful in this role if you:
· Have a relevant experience with administration, including using excel, word and other Microsoft systems.
· Have an eye for detail and accuracy.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.
Closing date for completed applications is Midday 16th June 2025.
Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen in our Equality, Inclusion. Diversity Team. We are looking for an experienced EDI business partner to work across Barnardo's providing expert advice and guidance to help us meet our public sector equality duty. The successful applicant will have the opportunity to work on ambitious initiatives, contribute to our culture of belonging and support training and events to promote awareness of EDI.
Our EDI ambition is growing a culture where everyone belongs. EDI runs through everything we do and we work in a collaborative and enabling way across the whole organisation. Key areas of our work are compliance, culture, participation, cultivation of belonging, colleague journey, recruitment, progression and growth. Our data led insight enables us to measure impact and plan for the future. Our EDI objectives are fundamental to our work on our anti-racism, disability equality, LGBT+ strategy and gender equality.
As an EDI Business Partner, you will be responsible for ensuring that a proactive, high quality, professional and appropriate business focused EDI service is delivered by providing first class advice, guidance, information and support to colleagues, across all areas of the organisation to assist them in delivering Barnardo's Corporate Strategy.
You will be a subject matter expert in EDI and will be key to embedding EDI in decision making, ensuring we are compliant with legal requirements, delivering on our EDI objectives, anti-racism and disability equality commitments, key EDI projects, supporting colleagues with lived experience and contributing to a culture of belonging across the whole organisation. The role holder will be expected to have a knowledge of EDI legislation across the UK.
If this sounds like you, please apply today.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
About This Job
We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.
This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!
Responsibilities
· Provide direct support to cadet units, assisting with system queries and problem-solving.
· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.
· Collaborate with stakeholders to understand their needs and support digital solutions.
· Identify and report system bugs to the development team.
· Produce clear and effective user guidance materials.
· Generate reports using Oracle Analytics to support decision-making.
· Undertake additional tasks as required.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
1.Duties and key responsibilities
Donor Stewardship and Reporting
•Research, manage and develop relationships with a portfolio of donors informing, educating, and inspiring them about MAP’s work, and asking them for donations either directly in application or facilitating asks by peers.
•Create a personal plan for each ‘qualified’ donor, taking into account the individual donor’s interest, motivations, giving patterns, any information they need to support our work. Execute that plan on a timely basis plan so that individuals are retained and upgraded.
•Work with colleagues to secure appropriate project information, including budgets, to create effective offers, proposals and cases for support.
•Create reports that accurately reflect activity and performance for donors who have supported specific projects, to show the impact of their gift
•Ensure that all major givers in your portfolio are provided with the highest level of stewardship and take overall responsibility for your own contacts and annual workplan.
•Ensure the upkeep of a database and filing system on all existing and prospective donors.
•Provide regular reports to the Philanthropy Manager and Head of Philanthropy.
•Develop relationships with Trustees, Patrons and other ambassadors/high net worth volunteer fundraisers of MAP, where appropriate.
Events
•Ensure that appropriate donors/prospects/influencers are invited to cultivation and fundraising events and to attend these events in the UK.
•Support in the development of Philanthropy team events, including dinners, receptions, and donor field visits, as part of a project team
General
•Work closely with colleagues in the Philanthropy team and other colleagues, maximising all opportunities and supporting a dynamic, successful, and professional team
•Ensure that data security is maintained and that legal and regulatory requirements are fully complied with (such as Data Protection, ICO, Fundraising Regulator and, Institute of Fundraising Regulations), keeping informed of trends and developments in the UK fundraising marketplace.
•Undertake other tasks as necessary to achieve the overall objectives of the team and the organisation.
2General Responsibilities
•Support the mission, ethos, and values of MAP.
•Carry out other associated duties as may arise in line with the broad remit of the position.
•Support and promote diversity and equality of opportunity in the workplace.
•Work collaboratively with others in all aspects of our work.
PERSON SPECIFICATION
Skills and abilities
Essential
•Strong interpersonal skills, ability to build rapport quickly and maintain strong relationships
•Clear and thoughtful communicator with the ability to tailor messages to different audiences, including presenting information when required
•Self-motivated and pro-active in seeking out answers to problems.
•Ability to deal with information confidentially and respond with sensitivity.
•Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.
•Strong attention to detail
Desirable
•Understanding of overseas humanitarian and development issues.
•Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.
Experience
Essential
•Driven, proactive and externally focused, able to spot and create opportunities.
•Experience of supporting or managing externally facing events.
•Experience of writing reports or of investigating, collating, summarising, and disseminating research.
•Experience of writing & presenting cases for support, letters, and proposals.
•Experience of using a database to support targeting and research.
•Ability to prioritise and work on numerous projects simultaneously.
Desirable
•Experience of securing support from UK-based and overseas donors, supporters or trusts.
•A good understanding of major donor fundraising.
Personal attributes and other requirements
•Commitment to MAP’s aims and values
•Commitment to anti-discriminatory practice and equal opportunities.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation
•Strong administrative skills; computer literacy; good numeracy.
•Ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.
The client requests no contact from agencies or media sales.
Face-To-Face Membership Area Manager - Essex and North London
Reference: APR20256737
Location: Flexible in East and South East England - covering Essex and North London
Salary: £30,075.00 - £32,108.00 Per Annum
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
About the Role
As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Essex and North London, with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.
This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.
Key Responsibilities
- Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
- Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
- Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
- Travel & Flexibility: Regular travel across the East and South East (and occasionally wider regions) is required. A full UK driving licence is essential. Weekend work will be expected as part of the role.
What We’re Looking For:
- Proven experience in face-to-face fundraising and managing high-performing teams
- Strong leadership skills with the ability to inspire and develop team members
- Excellent communication and interpersonal skills
- Knowledge of ethical fundraising practices and relevant codes
- Ability to plan, organise, and think strategically
- Comfortable giving and receiving feedback
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership
- Familiarity with the RSPB’s mission and values is highly desirable
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts
- Pension: RSPB matches contributions up to 7%
- Green Benefits: Cycle to Work scheme and green loans
Additional Information
- This is a full-time for working 37.5 hours per week.
- Weekend work will be expected as part of the role.
Inclusion and Diversity
We are committed to ensuring our workforce reflects the communities we serve. People of colour and disabled people are currently underrepresented in our sector, and we particularly encourage applications from these groups. Please contact us if you require any additional support during the application process.
Closing date: 11:21, Friday 30th May 2025
We will be looking to conduct interviews from early June.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.


