Knowledge and learning manager jobs
Luminary Ltd provides training, employment and community to some of the most disadvantaged women in London. We use baking as a tool to guide women towards employability and independence. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage.
How we achieve our Mission
Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques and resilience. Women gain valuable work experience through our sister organisation, Luminary Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps.
Who we are
Luminary consists of two entities working towards a shared purpose.
Luminary Ltd is a registered charity that provides training and support programmes for women who have experienced violence and disadvantage. Luminary Limited runs the Employability Support Programme, offering training, mentoring, and trauma-informed guidance to women on their journey to independence.
Luminary Bakery Ltd contributes to Luminary’s social impact by offering work experience placements, apprenticeships, and job opportunities for graduates of the charity’s training programmes. Luminary Bakery produces beautiful, artisanal baked goods and is working toward generating sustainable income to fund the charity.
The role you are applying for is with Luminary Ltd (LL), the charity arm of Luminary. While our charity and business work closely together, LL is the employing entity for this position.
The role
Luminary is entering an exciting phase in its development, transitioning from a small, founder-led start-up into a medium-sized charity. Over the past two years, we’ve experienced growth in our income, primarily through trusts and foundations. Building on this momentum, and with generous support from Comic Relief, we are now recruiting our first in-house fundraiser.
Location: Hybrid (3 days based on Luminary site and 2 days from home)
Salary: £45,000 per annum
Contract: Permanent, full time (40 hours per week)
Reports to: Luminary Limited CEO
Holidays: 28 days annual leave plus bank holidays (plus 4 reflection days)
How to apply: Please include your CV and cover letter outlining your qualifications, experience and interest in the position. Applications without a cover letter may not be considered.
Closing application date: 14 June 2025
Interview dates: 19 & 20 June 2025
Key Responsibilities:
- Develop and implement a fundraising strategy to define and meet annual income targets from various income streams, identifying opportunities for income growth.
- Research, identify and apply for grants and funding opportunities from trusts and foundations, and corporates.
- Research, cultivate and manage relationships with prospective funders and individual donors.
- Develop compelling funding proposals and pitches.
- Support the development and delivery of a communications strategy to support fundraising.
- Organise and support fundraising campaigns, events and initiatives to engage donors and stakeholders.
- Monitor and report on fundraising performance, agreeing realistic targets and taking steps to maximise Luminary’s funding opportunities in order to fulfil financial targets.
- Take an active role in the Senior Leadership Team to ensure efficient management of the charity and attend quarterly Trustee Board meetings.
- Stay up-to-date with trends and best practices in fundraising, ensuring compliance with relevant regulations and standards.
Essential:
Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010
Five years + experience in fundraising contributing to strategy as well as delivery.
Demonstrated success in fundraising with a proven track record of securing significant income from trusts and foundations, and/or major donors and corporate partners.
Skilled in relationship-based fundraising with experience of donor cultivation and stewardship to secure long-term partnerships.
Exceptional written and verbal communication skills with the ability to develop compelling funding proposals, persuasive pitches and impactful reports.
Experience in financial planning including creating and managing budgets, and financial analysis skills to track and report income performance.
Strategic and innovative thinker able to identify, assess and pursue new funding opportunities aligned with charity goals.
Highly organised, self-motivated and proactive with the ability to manage multiple priorities and work independently.
A genuine passion for Luminary’s mission, with a strong commitment to empowering women and creating social change.
Desirable:
-Experience in individual giving.
-Knowledge of social media strategy and experience running successful social media fundraising campaigns.
-Familiar with CRM systems.
-Experience of working with a communications team or agency.
Perks:
20% employee discount available online
Free barista coffee when on-site at Stoke Newington cafe
50% off Luminary food and drink when on-site at Stoke Newington cafe
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.
Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.
Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.
The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform.
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221839
Victim Support has an exciting opportunity to help lead our specialist services for victims of crime in County. We are looking for a Domestic Abuse Team Leader to work in Cumbria.
The role is home based with a requirement to work from our County wide Victim Support offices, within the Police stations across the county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the Role:
The role of the Domestic Abuse Team Leader is to provide operational support and management to a team of Independent Domestic Violence advisors (IDVAs) that provide a high-quality frontline service to victims of domestic abuse in Cumbria. This will include those at the highest risk of harm and victims of rape and serious sexual assault.
To be successful in this role you will be flexible and proactive, have knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. A proven track record of managing a team delivering services of similar nature and scope, including performance management and staff development is essential. You will have experience of voluntary and statutory agencies, including a good understanding of the criminal justice, health and social care sectors.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Head of Policy Insights
Hours: 0.8 FTE (four days a week)
Location: Hybrid, with a focus on London. You’ll need to be in London to work from our office (near Victoria) one day a week and have about two other days per week to attend meetings with policy makers and our members. On other days you can work remotely or come into our office. Some nationwide travel expected for meetings and events.
After passing probation, you’ll have up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.
Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays pro rata.
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.
Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers.
This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people.
Why we need you
The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. This goes on to increase the likelihood that young people from low-income households will be out of employment, education, or training. We take a systems change approach to shifting the conditions that hold these inequities in place. With the next phase of our strategy underway—building a movement from neighbourhood to national—we need someone who can help us influence policy and practice with insight, evidence and urgency.
We aim to bring insights from our diverse and expert membership to policymakers, ensuring that local, regional and national policies best serve children and young people from low-income backgrounds. We support members to organise around themes through our collective action working groups, which have advised Government on topics such as Family Hubs, the Curriculum and Assessment Review, and the Children’s Wellbeing and Schools Bill, and will continue to contribute expertise to upcoming policy moments related to SEND, Skills England and Ofsted. We also support youth voice in policymaking through our Youth Steering Group, which has contributed independently to major policy developments, bringing valuable lived experience to decision-making. From September, we’ll also support members, young people and government bodies to craft regional policy and practice that benefits children and young people from low-income backgrounds.
Our Digital Membership Tools (Member Directory and interactive Ecosystem Map) have the potential to play a crucial role in our policy work. These tools help members, funders, and policymakers target their work to where it is most needed. There is a wealth of data in these tools: the Ecosystem Map is the only place that marries up publicly available information about pupil demographics and outcomes with information about all 22,000 schools where our members are working. It shows where there is strong or weak provision related to different types of support, at a school, local authority, constituency, MAT or regional level, together with the outcomes pupils are achieving.
We now need someone who can harness these assets to produce compelling insights and engage policymakers—from local authorities and combined authorities to central government and funders. This role will turn data into impact: creating clear, targeted reports that support decision-making, identifying gaps and opportunities, and helping us tell the story of how education can—and must—be fairer.
What we’re asking of you
Develop a strategy to influence policy from neighbourhood to national
You’ll lead our approach to turning insights into influence—connecting our data, member knowledge and youth voice to shape policy that improves outcomes for children and young people. That means designing a strategy that engages decision-makers at all levels, from civil servants and funders to combined authorities and Parliament. You’ll identify the right stakeholders and entry points, use our Ecosystem Map and Member Directory to generate targeted insights, and align our regional and national work for maximum impact.
Translate data into insight—and insight into action
You’ll be responsible for developing reports and briefings that tell powerful stories with data. Working closely with our Data Officer, you’ll design templates and processes to produce timely, high-quality outputs that are tailored to different audiences, and that enable the wider team to do so. You’ll complement our datasets with wider research and trends, and ensure our insights are used by both internal colleagues and external stakeholders to inform programmes, policy and funding decisions.
Engage senior stakeholders and building meaningful relationships
You’ll represent the Alliance in meetings, roundtables, and events—sharing evidence and building trusted relationships with policymakers, civil servants, and funders. You’ll understand their priorities, and tailor our insights accordingly. This is a two-way relationship: you’ll also feed what you learn, ensuring that our influencing work is responsive and grounded in both national priorities and lived experience.
Manage projects and continuously improve our tools
You’ll oversee the systems and processes that make our insights work possible—ensuring reporting cycles are efficient, quality is consistent, and new datasets are brought into our tools where they add value. You’ll help embed insights across the FEA team, supporting colleagues to use data from the Tools in their work and helping to identify emerging opportunities. You will evaluate the impact of your approaches and strategise for the future of the Tools and our influencing work. You’ll also work with our funders to report on the impact of the tools and shape their future development.
Commitment to equity and systems change
We’re looking for someone who cares deeply about improving the lives of children and young people from low-income backgrounds. You’ll understand how education intersects with wider social systems—and bring a clear-eyed view of what needs to change. While direct policy or public affairs experience is a bonus, what matters most is that you’re motivated by impact, passionate about equity, and excited by the opportunity to work collaboratively to shift the system.
See the job description attached for a full job specification and application instructions.
See the job pack for full application instructions.
Submit a CV and cover letter. Your cover note should answer the following questions and be no longer than two A4 pages:
1. Why do you want to be part of the Fair Education Alliance team?
2. Give examples of how your skills and experience align with the job requirements.
Please also complete the equal opportunities form linked in the job pack.
The client requests no contact from agencies or media sales.
Sightsavers is looking for an experienced international development, policy or education professional to help us influence the development of inclusive education and international development policy.
Salary: € 32,025 - €37,676.00
Location: Ireland, Dublin
Contract: Permanent
Hours: Full-time (35 hours) or part time (28 hours) with some flexibility around hours worked
About the role
We are looking for an experienced international development, policy or education professional to help influence the development of inclusive education and international development policy.
We believe quality, inclusive education is a human right and should be available to all children, irrespective of gender, disability, learning requirements, socio-economic background, geographical location, ethnicity and any other distinguishing characteristics.
As Policy Officer- Inclusive Education, you will Conduct Sightsavers' policy analysis and work with the Senior Policy Adviser on global influencing on education, with a particular focus on the inclusion of people with disabilities in line with Sightsavers thematic strategies. You will support engagement with key external stakeholders and influence the development of inclusive education and international development policy.
You will support Sightsavers work to ensure children with disabilities can access equitable and inclusive, quality education by:
- Conducting high quality policy analysis and generating evidence to support Sightsavers' policy objectives in education
- Contributing to the delivery of Sightsavers' education policy objectives, including through engagement with relevant national and international policies and processes
- Engaging with different networks and representing Sightsavers at relevant external forums to disseminate evidenced based analysis that influence target audiences
Whilst prior experience of education policy is not essential for this role, an understanding or background in International Development and an awareness of inclusion for marginalised groups is needed, as well as the ability to represent Sightsavers to external bodies.
This is an ideal opportunity to utilise your knowledge of education, international development, advocacy and / or policy to influence education and international development policy and champion every child's right to an inclusive and quality education.
There may be some travel required for this role but there is flexibility around this.
Requirements
To succeed in this role you will have:
Essential
- Experience of conducting policy analysis
- Working experience or educational understanding and awareness of the international development sector, including issues relating to education, inclusion and human rights
- Experience of supporting policy and influencing work at national or international levels
- Understanding of issues relating to education, inclusion, human rights, or social development
- Ability to represent the organisation to external bodies
- Strong analytical skills and ability to think strategically
- Effective English language communication skills, both written and verbal
- Ability to deal with complex ideas and concepts
- Relationship building skills with internal and external stakeholders
Desirable
- Experience of conducting education policy analysis would be highly beneficial.
- Awareness of the challenges faced by learners with disabilities
This is a varied role, please read the full for further details.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) at least once per month.
We anticipate that the evaluation process will include a two-stage verbal interview and a written task
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
BUILD Project – Support Officer
Are you passionate about making a difference in your community and have any experience in supporting individuals?
Hours Part-Time 25 hours per week. Fixed Term to 31 August 2026
Salary £19,957 86 per annum (£27,941 FTE) plus enhanced benefits
Closing date 11/06/2025 5:00 pm
Interview dates: w/c 16 June 2025
Organisation: Voluntary Action LeicesterShire
BUILD Project – Building up Individuals for Life and Development
Join our Team and help to transform lives
Voluntary Action LeicesterShire (VAL) helps people in local communities to change their lives for the better, through direct service delivery and by supporting the local voluntary and community sector.
The Building up Individuals for Life and Development (BUILD) Project partnership is funded to provide comprehensive support packages for individuals aged 19 and over. BUILD will work across rural Leicestershire cluster areas identified by our extensive knowledge of and engagement with areas where there are gaps in community based services.
The Project will work with those who are disengaged, feel socially excluded and face multiple barriers, offering a varied, supportive and bespoke skills and personal development approach. This role will play a crucial role in supporting participants. You will identify project participants and conduct person-centred assessments with them. You will be responsible for creating strength-based personal development plans as well as providing ongoing support and guidance in order to help the participants grow in confidence, build skills and gain control of their lives.
Your role will work to increase participation in volunteering and advice on self-employment and entrepreneurship, building networks to share best practice through shared learning. You will be expected to collaborate with our experienced partners Rural Community Council (RCC) who work to improve wellbeing, increase resilience and tackle disadvantage across rural areas and CASE who work to promote social enterprise and rural community development. You will make a tangible impact on individuals’ lives and local communities, fostering sustainable change.
Applicants will need to demonstrate a passion for and experience in supporting individuals to identify and achieve personal goals combined with an established understanding of barriers preventing individuals from accessing support. Proven skills in engaging and motivating individuals (both face to face and remotely), networking to achieve outcomes and an ability to develop high quality information and resources are also necessary. Experience of delivering work readiness workshops to groups and tailored individual interventions in support of personal skills development would be a great advantage.
The role requires confident communicators with experience track in providing impactful support and training, working in diverse communities across the County. You will have a proactive and dynamic approach, excellent organisation skills, a keen eye for detail combined with the ability to process detailed information, manage relationships, prioritise and multitask.
The project team will work to KPI’s, so flexibility and a “can do” attitude are a must.
Voluntary Action LeicesterShire (VAL) is a sector leading diverse and ambitious organisation, with a vision for growth. You will benefit from a competitive salary, a flexible and supportive working environment, 25 days annual leave, rising with service, plus bank holidays and a 6% employer pension contribution.
Closing date: Wednesday 11 June, 5pm
Interviews: Week commencing 16 June 2025
The client requests no contact from agencies or media sales.
Reporting to the Director of Finance you will
- Protect and grow Parish Contributions from churches
- Undertake targeted work to help Minster Communities to fund their paid ministry
- Engage with church leaders to promote the theology and culture of giving.
In your role you will act as a consultant to churches from a variety of contexts to help them to develop a strong culture of generosity and build financial resilience.
If you have:
- an understanding of churches and the importance of giving
- the ability to read and understand accounts
- great communication skills and the ability of influence people
- good organizational skills and experience with spreadsheets
…then we are keen to hear from you.
We encourage applications from UKME/GMH candidates, who are currently under-represented in the organization.
The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England's Safeguarding Policies and the relevant statutory legislation and guidance. We believe that safeguarding is everybody’s business. A Basic DBS is required for this post.
The client requests no contact from agencies or media sales.
About the Role
We are looking for an IT Support Engineer to join our team, ensuring the smooth running of our IT systems and providing excellent customer service. This is an exciting opportunity for someone looking to apply their technical expertise in a dynamic and engaging environment. You will play a key role in resolving IT issues, maintaining positive relationships with users, and supporting daily IT operations across the Museum and Gardens.
Key Responsibilities
• Respond to IT technical support tickets and troubleshoot hardware, software, and network issues.
• Set up and maintain new and existing devices, including desktops, laptops, and network equipment.
• Assist in improving IT processes and support cybersecurity measures.
• Manage user accounts, permissions, and access issues on the network.
• Support the IT team with system upgrades and projects.
• Ensure accurate recording of IT support activities and maintain documentation.
About You
In this role, you’ll bring a hands-on approach to IT support, with a strong problem-solving mindset. You will be someone who thrives on helping others, demonstrating excellent communication skills with both technical and non-technical users. You will be adaptable, eager to learn, and committed to providing top-notch IT service in a collaborative team environment.
Key Qualities, Skills, and Experience
• Experience in 1st Line Support, assisting users with hardware, software and network issues.
• Strong technical abilities with a hands-on approach to troubleshooting and IT support.
• Excellent problem-solving and troubleshooting skills.
• Experience with IT support tickets and Helpdesk systems.
• Strong customer service focus with good communication skills.
• Knowledge of Microsoft 365 administration and Office Suite.
• Desirable: IT-related certifications (e.g., Microsoft, ITIL) or equivalent practical experience.
• Basic understanding of IT networks and security.
• Ability to work both independently and collaboratively within a team.
• Attention to detail and effective task prioritisation.
The closing date for completed applications is 10am on 16 June 2025. Interviews will take place w/c 30 June 25.
We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.
The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.
The client requests no contact from agencies or media sales.
Peer Support Worker
Salary: £27,008 per annum (£17,285.12 pro rata)
Hours per week: 24 hours per week
Location: Phoenix Rehabilitation Unit, Springfield Hospital, SW17 0YF.
Have you experienced mental health challenges and want to inspire others with your recovery? Join them!
Our client are looking for someone who brings compassion, resilience, and lived experience to the role of Peer Support Worker at their Phoenix Rehab Unit in Springfield Hospital.
This is a meaningful opportunity to use your personal journey to support individuals navigating their own recovery. As part of a dedicated multi-disciplinary team, you’ll offer emotional and practical support to inpatients and continue to work with them in the community after discharge, helping them build confidence, independence, and essential life skills.
You will:
- Use your own lived experience to build trust and inspire hope
- Support service users in developing coping strategies, social skills, and independence
- Assist individuals in identifying goals and personal interests
- Help monitor progress and recognise early signs of relapse
- Facilitate connections with community resources and services
- Support reconnection with family, friends, and wider networks
- Provide up to 12 weeks of follow-up in the community post-discharge
- Maintain accurate records and contribute to service evaluations
- Promote recovery-focused, strength-based approaches in all interactions
You bring:
- Personal lived experience of mental health challenges (essential)
- A willingness to share your recovery journey appropriately
- Excellent communication, listening, and organisational skills
- Confidence using Microsoft Office and recording notes
- The ability to work independently and as part of a multidisciplinary team
- A strong understanding of boundaries, safeguarding, and confidentiality
- A commitment to promoting diversity, inclusion, and anti-stigma principles
- The ability to travel across boroughs using public transport
About the Unit:
The Unit is a 16-bed specialist inpatient rehabilitation facility supporting people with enduring mental health conditions. They provide 24-hour care in a supportive environment that bridges the gap between hospital care and independent living. You’ll join a forward-thinking team that prioritises patient empowerment and sustainable recovery.
About them:
They’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Their experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. They combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. They partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. They focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
A site visit will take place on Wednesday 18th June at the Unit.
Face-to-face interviews will be held the following week — date to be confirmed.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-221842
ABOUT THE ROLE
The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.
JOB DESCRIPTION
Job Title: Fundraising and Communications Executive
Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.
Reports to: Head of Fundraising
Contract type: Permanent
Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)
Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)
JOB PURPOSE
The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
Specific role duties
Supporting the fundraising strategy
• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.
• Lead on the implementation of fundraising communications across channels.
• Responsible for small to medium size trust and grant applications, including horizon scanning
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support fundraising and training.
Email marketing
• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
PERSON SPECIFICATION
Knowledge, training and qualifications
Essential
• Understanding of charitable organisations.
• Understanding of principles of communications, marketing and fundraising.
Desirable
• Understanding of issues facing families in Havant and South East Hampshire.
Experience
Essential
• Experience of working in a communications or marketing role.
• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.
• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.
• Experience of managing a diverse workload in a busy environment.
Desirable
• Experience in utilising a CRM database to improve administrative systems.
• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.
• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.
• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.
• Experience in upholding and applying brand guidelines in various forms of content.
• Experience in communicating expert information/advice to wider audiences.
Skills
Essential
• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.
• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.
• Strong time and project management skills.
• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.
• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.
• Strong interpersonal skills.
• Ability to work autonomously and demonstrate initiative.
• A team player committed to working collaboratively to achieve results.
• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.
• Ability to learn and better utilise IT systems.
• Ability to deal with sensitive information with discretion and to always maintain confidentiality.
Safeguarding
Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.
Other requirements
• A commitment to treating your colleagues fairly, consistently and with respect (Essential)
• An interest in and understanding of OTR’s mission and strategy (Essential)
• Resilient, creative, determined and hard working (Essential)
WHAT WE OFFER YOU
We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.
As an employee, you will receive the following benefit package:
• Generous annual leave entitlement including bank holidays
• Flexible start and finish times between core hours of 8am and 6pm
• Flexible hours to take time off for medical appointments and caring responsibilities
• Hybrid working
• 3% employer pension contribution if eligible
• Paid sick leave
To apply
Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:
- why you believe you are right for this role.
- why you wish to work at OTR.
- detailing your experience in all ‘essential’ criteria of the person specification
Registered charity number 1064275
Limited company 3333729
Funded by the National Lottery Community Fund
Supporting young people’s mental health to fulfil their potential for a brighter future
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.
£28,500.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS (take this out if BSW advert)
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.
This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.
The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.
Desirable:
Experience of working in a complex mental health environment
Demonstrable experience of trauma-informed practice
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a HR Administrator to support us deliver our enabling strategy within our staff team! Flexible around your hours of study, the role involves the administration work to support our HR and Administrative Executive in our HR Department.
Principal Duties and Responsibilities:
- Entering employment data into the company spreadsheet.
- Setting up new employees on our HR system.
- Assisting the HR and Administration Executive with the hiring process. For example:
- Creating job adverts on the company website.
- Organising interviews.
- Preparing onboarding documents.
- Amending policies and procedures as directed by the HR operations committee.
- Prepare timely HR related reports.
- Chase any missing HR documents from management. For example: return to work forms, students staff hours approval and performance development reviews.
- Update the HR induction for all role types with any additions/changes.
- Update the personal development allowance spreadsheet.
- Raise any HR related purchase orders.
- Organising annual governance meetings into the calendar.
- Organising external meeting space for ad hoc meetings where necessary.
- Comply with any auditing process and procedures.
- Use the Students Union Linked in page to regularly interact to relevant posts.
- Any other generic HR admin tasks.
- Support with post meeting activity to ensure efficient and timely communication of meeting actions to stakeholders.
- Reception based duties, including but not limited to: Answering Phone calls, Taking Ad hoc Requests, Sorting through mail etc.
The client requests no contact from agencies or media sales.
The Senior Children’s and Families Pastor is a key role within the staff team at St Stephen’s.
We are looking for someone with a passion to see children (0-11s) and their families grow as whole life disciples of Jesus, with direct experience working with children, and proven strategic leadership skills, to lead this ministry into continued growth at this exciting time for St Stephen’s.
Currently there are 4 main strands to children’s ministry at St Stephen’s:
1. Church based kid’s ministry and discipleship
2. Community pre-school and families
3. School’s ministry (St Stephen’s primary and 2 other local primary schools); and
4. Parenting (building community and pastoral support).
We expect the director of children’s ministry to oversee all these strands but directly lead the church-based ministry and at least one other area.
The successful candidate will take responsibility and strategic oversight for all 0-11 ministry, leading the kids and families team (presently consisting of a part time community families pastor, and the Associate kids pastor, to be appointed.) and the recruitment and training of a large volunteer team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting opportunity to join IRMO as our Youth Project Coordinator and lead the Latin American Youth Forum (LAYF) – IRMO’s youth-led group for migrant and refugee young people aged 13–19.
LAYF offers a safe, supportive and trilingual space (Spanish, Portuguese and English) where young people can overcome barriers and begin to find their feet in the UK. Activities are designed to build confidence, support integration and foster leadership. Through the programme, participants can learn English through fun and engaging ESOL (English for Speakers of Other Languages) classes, take part in weekly educational, arts-based and themed workshops, and receive one-to-one support through a targeted coaching programme focused on education, volunteering and employment.
Young people also have the opportunity to join the LAYF Youth Steering Group, where they can develop leadership skills and inspire other Spanish and Portuguese-speaking young people, while exploring London and beyond through cultural trips and residentials.
As Youth Project Coordinator, you will be responsible for registering and onboarding new participants, designing and delivering a creative weekly programme of LAYF Space Workshops, and offering one-to-one mentoring to help young people access opportunities and build confidence. You’ll work closely with IRMO’s ESOL and Advice and Advocacy teams to ensure a joined-up and holistic approach.
This is a varied role that requires empathy, creativity and excellent organisational skills. You will play a key part in ensuring all activities are inclusive, engaging and safe, while monitoring progress and capturing the achievements of the young people involved. You’ll also be a positive role model, helping each participant realise their potential and feel empowered in their journey.
LAYF is delivered as part of Building Young Brixton (BYB), a consortium of ten Lambeth-based organisations working together to inspire and empower young people in the borough. Partnership working is central to the LAYF ethos, and the Youth Project Coordinator will collaborate closely with BYB partners to co-create activities, share skills and strengthen impact.
Key Responsibilities
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Recruit and register LAYF participants by assessing individual needs and matching them with appropriate activities
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Plan, co-produce and deliver a dynamic and engaging programme of LAYF activities – from arts and sport to inspirational talks – designed to build young people’s confidence, life skills and social connection
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Coach and support young people to thrive in their education and personal development through a targeted one-to-one coaching programme
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Plan and deliver quarterly trips and events that promote peer interaction and engagement with the local community
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Signpost and refer young people to relevant services at IRMO, BYB or other external partners
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Maintain accurate and up-to-date records, including registration forms, attendance, surveys, feedback, session plans and coaching logs
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Input and manage baseline and progress data using IRMO’s database and monitoring tools
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Produce compelling case studies and success stories to share with young people, funders and supporters
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Ensure the wellbeing and safety of all participants, following IRMO’s safeguarding policies and National Youth Agency (NYA) guidance
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Communicate with LAYF participants and families in a timely and appropriate way, respecting boundaries and overcoming communication barriers
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Promote LAYF activities through newsletters, social media and IRMO’s communications channels
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Represent LAYF and IRMO in meetings and forums with partners, funders and youth sector networks
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Work closely with IRMO colleagues to ensure the wider needs of young people and families are supported holistically
-
Recruit, supervise and support LAYF volunteers
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person Specification
The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.
Essential
-
At least one year’s experience working with young people in the UK
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Experience designing and delivering engaging programmes for young people
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Experience providing one-to-one coaching to young people
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Experience using M&E tools to collect baseline/progress data and contribute to reports
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Able to build trust with young people and maintain clear professional boundaries
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Ability to manage your workload, meet deadlines and respond to changing demands
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Resourceful and creative, with a problem-solving mindset
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Excellent verbal and written communication skills in English
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Excellent verbal and written communication skills in Spanish
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Competent with Google Workspace, video conferencing tools, Word, Excel and PowerPoint
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Strong understanding of safeguarding
-
Strong understanding of the barriers faced by young Latin Americans in the UK
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Clear commitment to IRMO’s vision, mission and values
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Willingness to work some evenings and weekends
Desirable
-
Experience supervising or supporting volunteers
-
Excellent verbal and written communication skills in Portuguese
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Qualification in Youth Work
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Qualification in Information, Advice and Guidance (IAG)
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Understanding of the UK not-for-profit sector, and UK education and employment systems for young people
Pre-employment checks
Enhanced DBS check, two satisfactory references and evidence of right to work in the UK
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Opportunity!
SteelWatch offers a unique opportunity for an expert in steel decarbonisation with a passion for driving climate action. If you can communicate your technical analysis to challenge legacy steelmakers with clarity and conviction, this role is for you.
In this new role as SteelWatch Industry Decarbonisation Lead, you will have the opportunity to deepen and articulate the arguments of SteelWatch, providing vigilant scrutiny and an international voice for steel decarbonisation.
The ideal candidate will be an excellent communicator and natural collaborator who combines technical understanding of steel decarbonisation internationally with an ability to spot trends and their significance in data and detail. The role could be an ideal next step for professionals coming from consultancy, decarbonisation initiatives, companies in the iron and steel value chain, trade associations, international agencies, and civil society.
Summary of the role
The Industry Decarbonisation Lead will shape SteelWatch’s position on steel decarbonisation to inform our change-making strategies, provide overall management and cohesion across our work on data analysis and industry insight, and act as a spokesperson in conversation with industry stakeholders.
The organisation
SteelWatch is an international climate campaign organisation, driving corporate accountability and action in the steel sector. Our vision is a steel sector that underpins a thriving zero emissions economy. We are a change-making organisation, with the task of driving change in an entrenched, powerful, technologically-confident sector that faces little climate pressure. SteelWatch is a non-profit registered in the Netherlands in 2023. Having grown to a team of 20, we are still a young organisation, learning-by-doing, working with fluid teams not rigid structures, ensuring we evolve, test, and learn. We seek team members who will enjoy breaking new ground with us.
We run corporate campaigns and challenge the global steel industry to replace complacency with urgent action in line with the 1.5C limit. SteelWatch has established a strong visible presence among civil society and steel industry stakeholders. We are increasingly recognised as an authoritative and challenging voice on steel decarbonisation, invited to engage in industry events and debates internationally.
Accurate and credible data, robust analysis and our global, long-term, climate-first lens on sector decarbonisation, are key strengths that underpin our campaigns and dialogue. We complement the work of other civil society change-makers bringing a vigilant voice and corporate scrutiny. We currently focus on OECD countries, and specifically across Europe and Japan, with team members in Europe/Africa and Asia-Pacific timezones.
Role and Responsibilities
The Industry Decarbonisation Lead is a new role, which will work in close collaboration with colleagues across the organisation and is fundamental to the long-term strategy of SteelWatch to transform the iron and steel industry. The core purpose of the role is to cultivate our collective ability to harness credible evidence for our campaigns, and to engage effectively with industry with an ambitious well-informed vision for decarbonisation.
For the initial year(s), there are three main areas of responsibility.
- The Lead will be responsible for navigating and shaping SteelWatch’s positions and point of view on relevant issues regarding steel decarbonisation with a goal of driving long term transition to near-zero emissions steelmaking.
- The Lead will be responsible for managing and shaping our range of work on data, evidence, insights and analysis -with the team members involved - to ensure the quality and relevance of our evidence base and our industry intelligence.
- The Lead will be one of the key spokespeople for the organisation, particularly in industry dialogue and events. The role will report to the Executive Director and is likely to line-manage 1-3 people.
Success for this role will depend on close collaboration with others in SteelWatch including the:
- Steel Analyst, and other team members and consultants working on data and analysis;
- Campaigns Teams, ensuring campaigns are well evidenced, informed and targeted on the critical issues.
- Communications Team, ensuring everything that we externally communicate is consistent and credible, as accuracy is key in our role to speak truth to power.
- Executive Director, sharing the work of representation of SteelWatch externally and updating our arguments as the steel industry evolves.
Responsibilities
1. Shape, evolve and articulate SteelWatch’s positions and point of view on steel decarbonisation:
SteelWatch already has a strong point of view (POV) on many of the core elements of the iron and steel transition. However, the POV needs to be continually reviewed in the light of new developments, on occasion adapted, and extended to new emerging issues. Sharpening the POV is a collaborative process - the Industry Decarbonisation Lead will be responsible for steering and landing this process. The Lead will:
- Ensure the POV is constantly evolved,improved and adapted through collaboration, guiding the process and landing the outcome;
- Ensure the POV is clearly articulated and socialised internally and externally with allies.
2. Manage and shape our range of work on data, industry trends, and analysis.
SteelWatch currently has in-depth data and news tracking on two companies, the targets of our corporate campaigns. We track iron and steel industry news and analyse industry announcements. We are developing our capacity to react to steel news globally, track blast furnaces investments and other announcements, and rate and rank companies. The Industry Decarbonisation Lead will, in collaboration with the Steel Analyst:
- Shape and prioritise our work on gathering data, tracking industry news, and analysing industry strategies, to support and inform the priorities of the organisation, and ensure we make best use of the information in our campaigns.
- Build capacity within SteelWatch to do this consistently across our growing portfolio of work.
- Ensure the quality and relevance of our evidence base, and the processes we have for updating and using it.
- Continue to build our capacity to assess industry announcements and to use that analysis effectively for pressure.
- Scope, support, and lead projects that are data analysis projects, and hold responsibility for the data analysis component of other projects/campaigns. These are likely to include, corporate scorecard, blast furnace trackers, and data visualisation.
3. Ensure relevance, consistency and accuracy in our external communications.
Our external communications are based on credible evidence and SteelWatch’s POV combined with core narrative (responsibility of the Comms team), and campaign arguments and tactics (responsibility of the Campaigns Team). Working closely with the Steel Analyst who currently is the ‘source of truth’ and fact-checker, the Industry Decarbonisation Lead will:
- Ensure all external outputs are factually correct, credible and in line with our point of view.
- Develop processes and materials that increase technical understanding and consistency across team members and amongst those we communicate most closely with (eg allies, core media).
- Ensure robust processes are in place for fact-checking.
- Lead the development of our series of SteelWatch Explainers to present key concepts in accessible form among allies and industry.
- Support the Communications and Campaign teams to assess what reactive news to prioritise, and to respond quickly and accurately.
- Strengthen our ability to brief and correct journalists, dealing with their misunderstandings around iron and steel.
4. Act as spokesperson for SteelWatch in industry dialogue.
SteelWatch is vigilant and challenging to the steel industry. Our tone of voice varies from the creative campaigns, to the engaged dialogue. The Industry Decarbonisation Lead is expected to communicate externally and directly in dialogue, in writing and especially with the industry stakeholders at conferences, in private meetings or via social media. The lead is not the only voice of the organisation, but should be a focal point in building consistency. They will:
- Attend industry events and discussions, representing SW point of view and strengthening our industry connections;
- Speak at industry events, speak to the media where appropriate.
- Produce high quality written materials, support those written by colleagues, and support high quality data visualisation that communicates our messages.
- Engage actively on LinkedIn (and/or other social media) to respond to industry commentary and engage as SteelWatch.
5. Build relations with industry
SteelWatch is building relations with industry actors, both to share our views and ensure we are up to date on latest trends. The Lead will:
- Through industry events, networks and dialogue, strengthening our industry connections;
- Build relations with industry to acquire up to date information, and increase our ability to sense-check news and respond to trends.
- Keep abreast of industry conversations in order to identify the most relevant shifts, key topics or opportunities for SteelWatch to create pressure for change.
- Support others in SteelWatch to engage with industry, particularly in other regions and languages than your own.
6. Provide line management and task management to team members engaged in data and analysis.
SteelWatch currently has a mixture of long-term and short-term or part-time staff and consultants working on data, tracking and analysis. They are managed by different team members. The Industry Decarbonisation Lead will:
- Set objectives and define tasks for the data team, in line with overall SteelWatch strategy and plans, as they evolve. Provide line management for core data team members.
- Manage consultants focused on data or analysis, adapting TORs and finding new consultants as needed;
- Ensure synergy across the various team members and their work.
Essential skills and experience
- Ten or more years of experience in industry, energy, and/or decarbonisation, of which at least 2 years focused on the steel industry.
- In-depth knowledge of steel decarbonisation pathways, current trends, the challenges and opportunities.
- Proven ability to manage and interpret data, and to use data for powerful arguments.
- Excellent writing and communication skills in English, a talent for conveying complex ideas in understandable ways.
- Proven capacity to build collaboration with non-technical colleagues and enhance organisational capacity to use data and evidence.
Desired skills and experience
- Experience working across a range of topics, projects and tasks, juggling short-term deadlines and long-term priorities.
- We are particularly interested in candidates that bring deep expertise in the energy transition, and/or in financial analysis of companies' approach to decarbonisation, as these would complement existing skills.
- Knowledge of steel decarbonisation across different geographies, particularly including countries of Asia.
- Experience in climate and/or campaigning organisations (professional or voluntary)
Essential competencies and aptitude
- An eye for detail and ability to ensure 100% accuracy;
- A strategic mind, an instinct to see the big picture, long-term trend, and ability to spot opportunities for engagement or leverage;
- Willingness and ability to toggle between the detail and the strategic;
- Ability to work at pace, with the rhythm of a campaign organisation.
- Excellent people skills and proven track record as a team player, able to work well with colleagues across cultures and geographies;
- Flexibility to work early or late hours on some days each week to overlap with other time zones and to travel 3-6 times per year.
- An affinity with the messaging and campaign approach of SteelWatch. You do not have to have campaign experience or act as a campaigner, but you must agree with the level of transformation that we believe is required, and be excited to contribute your skills to an organisation that critiques the limited ambition of current industry players.
Language requirements
- Ability to work in English at a professional level is a requirement. Additional skills in European or Asian languages are useful, particularly Mandarin, Portuguese or German.
ADDITIONAL INFORMATION
Country location
This role is open to candidates working in timezones UTC -1 to UTC +4 and in countries in which it is possible to have a 2-year fixed term employment contract with an Employer of Record. Within Europe, we welcome applications from candidates based in the Netherlands, UK and Germany, and in addition we welcome applications from candidates in Africa or the Middle East.
Location and remote working and travel
- Location: work location is remote from your home base. Staff members work remotely and online on a daily basis.
- Travel is an essential part of the role. If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
- Travel to an annual full team retreat is essential - this happens once a year and may be in Asia, Europe or other. Additional travel for events and face to face time is expected. This may be in Europe, Asia, or elsewhere and likely to be 2-5 times a year.
- While we offer flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.
Working conditions and benefits
- Working hours are flexible. Whichever time zone you are in, you will need to have flexibility to work early or late across different time zones straddling Asia/Pacific/ Europe&Africa /UK. You also have the opportunity to build in some flexibility around your own non-work commitments.
- This role is full time, 5 days/week. We may also consider 4 days a week (Monday to Thursday) but would require flexibility around this. If you prefer part time please indicate this at time of application.
- The initial contract period will be up to 24 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.
- You must have a valid work permit in the country where you plan to be employed. SteelWatch is not in a position to support a visa process.
- Remuneration is according to SteelWatch norms, level of experience and location of employment. For a technical expert in this Lead role, a Netherlands-based salary is in the range of €72,000 - 92,000. Salaries are adjusted by location.
- Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.
Ethics: we are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.
Equal opportunities: we strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement. If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.