Knowledge and learning manager jobs

At Guide Dogs, we help people with sight loss live the life they choose. We're seeking a skilled and compassionate Partnership Operations Manager to lead the delivery of our guide dog service across Northern Ireland.

In this key leadership role, you'll manage a team of Guide Dog Mobility Specialists and Dog Wellbeing Technicians, ensuring high-quality, standardised guide dog partnership services. You’ll be responsible for operational planning, staff performance, volunteer engagement, customer experience, and quality assurance, ensuring services are consistently safe, effective, and tailored to the needs of individuals and their families.

As a lead representative for Guide Dogs in Northern Ireland, you'll act as a spokesperson when required and maintain visibility across the region. You’ll build strong local relationships, promote our mission within relevant sectors, and ensure services are delivered in line with legislation and regulation specific to Northern Ireland.

You’ll bring experience in leading teams and delivering services for vulnerable people, along with a strong understanding of safeguarding, person-centred practice, and operational delivery. You should be confident in performance management, resource planning, and developing a positive team culture. Strong communication, collaboration, and problem-solving skills are essential.

A management qualification (such as ILM) or equivalent relevant experience is required. Familiarity with safeguarding policies, compliance, and relevant legislation for Northern Ireland is expected.

This is your chance to lead meaningful change, empowering people with sight loss to live more independently and confidently across Northern Ireland.

This role will be based at our Belfast office. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. 

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.

• Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.

• Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.

• Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.

• Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.

• Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.

• Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.

If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 27 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

We are looking for a strategic, impact-driven Community Programmes Manager – to lead the continued growth and development of our Community Engagement Programme and our Garden Programme in alignment with our recently launched 2030 strategy.

This is a part-time role focused on strategic direction, partnership building, fundraising, and overseeing monitoring, evaluation, research, and learning (MERL) activities. The ideal candidate will be a confident leader with experience across programme strategy, community development, securing sustainable funding and amplifying user voice.

The Community Programmes Manager will work closely alongside our Community Engagement Manager to inspire local people to make a difference in their communities and influence change. This will be achieved through volunteering opportunities, user-led steering groups, and the scaling up of our advocacy initiatives. You will play a key role in ensuring that Sufra is highly effective at building community and resilience in one of London’s most disadvantaged areas.

In addition, you will oversee the strategic development and long-term sustainability of our Community Garden—a therapeutic and educational space where residents can learn about growing food, nature, and biodiversity.

We offer a wide range of employee benefits including –

• Excellent annual leave entitlement
• Pension scheme
• Employee Assistance Programme
• Death in Service benefit
• Flexible working
• Opportunities for training and professional development   

At Ambitious about Autism, we're currently looking for a Policy Manager to join our External Affairs team.

You'll work closely with autistic young people, their families, and our specialist settings, to develop and influence policy on our priority areas. You will be accountable for achieving the wider policy aims in our new strategy, so that autistic young people can achieve at school, be healthy, and live and work as independently as possible.

You'll collaborate with autistic young people, their families, colleagues across Ambitious about Autism, and other stakeholders to develop and implement policies that influence practice in our priority policy areas. You'll plan and manage regular engagement activities with autistic young people, their families, and other key stakeholders, to ensure our policy influencing is beneficiary- led and reflects the needs of our settings.

We are looking for someone who has:

• Proven experience of developing and delivering policy positions to effect social change
• Proven track record of using social and traditional media to generate engagement in campaigns for change
• Knowledge and understanding of at least one priority policy area affecting autistic children, young people and their families (education or employment policy)
• Proven ability to develop and manage research and policy projects within agreed timescales and budgets.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

About Us:  

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support. 

We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.

Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.

About the role:

• You will manage a small team who provides vital support to people experiencing homelessness.
• You will have knowledge of statutory and non-statutory housing pathways and the ability to support your team with case work management. ​
• You will utilise your organisational and time management skills to ensure the smooth running of service.
• You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
• You will support the development of the team and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.  

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
On a rolling basis

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Cornwall, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
You’ll need to be happy occasionally working evenings or weekends during peak delivery times
Expect to be on your feet during some events or sessions—it’s all part of the fun!

Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply

If you’re ready to help shape the futures of young people across Cornwall, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 13 June 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

Join us – and help us give every young person the chance to thrive. Apply today!

The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. 

The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels. 

Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Retention) is responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

As Direct Marketing Manager (Retention), you will: 

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of DEC’s segmentation, in order to maximise future income and continually improve the retention of individual supporters for future emergency appeals
• Lead on the production of retention and reporting back materials for individual and community supporters
• Manage the development and maintenance of specific supporter journeys
• Develop and oversee the materials and supporter positioning for a light-touch and mainly reactive legacy marketing programme for the DEC

Person specification:

• Strong direct marketing experience with a focus on high volume donor retention, with demonstrable knowledge of donor motivations, managing donor relationships, and direct marketing techniques such as direct mail, email, SMS and SMS content management systems
• A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters
• A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
• Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
• Ideally you will have experience of working in the international humanitarian aid sector

PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office. 

Employee benefits include:

• Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
• Employer pension contribution of 8%, post probation
• Health Cash Plan
• Life insurance (3 x annual salary)
• Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
• Enhanced maternity leave - currently 18 weeks at full pay

About Big C

As a regional cancer charity, Big C is here to support anyone affected by cancer in Norfolk and North Suffolk, whether that is someone with a cancer diagnosis or their loved ones.

The charity provides outstanding holistic care, aiming to improve lives through services at Big C’s warm and welcoming Cancer Support Centres and Hubs. Alternatively, support is also offered online or by telephone through Big C’s Virtual Support Centre.

Founded in Norfolk over 40 years ago, Big C has raised over £45 million to fund its growing services. The charity greatly benefits from the donations raised by its loyal community supporters, local businesses, legacies and grants from community funds and trusts. Income is also generated via 11 charity shops across the region. Big C is proud to invest in ground-breaking projects that take place at the Norwich Research Park.

Big C is an employer committed to equity, diversity, and inclusion and was awarded Gold Accreditation in the Best Employers Eastern Region 2023 for the second time running. We are proud to offer a supportive working environment that focuses on employee well-being and recognises the importance of a good work/life balance.

Job Purpose

To develop and manage one of the Big C Charity retail units, under the direction of the Retail Operations Manager and the Assistant Retail Operations Manager.

Managing the day to day running of the shop, maximising retail sales and profit while delivering a high quality of customer service through effective leadership of staff and volunteers and management of resources and budgets.

With experience in retail and managing people the post holder will act as an ambassador for Big C ensuring that both they and the retail business supports, promotes awareness and endorses the aims and objectives of Big C.

Everyone at Big C commits to live the Big C Core Values of Honesty, Respect, Trust, Empathy and Support through their work.

Main Duties

· Positively promoting Big C core values both within the organisation and to the external market place.

· Day to day management and ongoing development of the shop.

· Achievement of income targets in line with agreed budget figures, driving high standards and profitability through the effective leadership of employees and volunteers.

· Ensure the shop is taking full advantage of its trading opportunities including identification and implementation of seasonal and other promotional activities.

· Provision of information regarding the performance and operation of the shop as requested.

· Development of Gift Aid in the shop to maximise revenue.

· Assistance in the development of a database of supporters.

· Encouragement of local stock donations.

· Maximising potential of donated goods to the best use of the business through sorting, selection, display and rotation.

· Recruitment, selection, induction, training, motivation and management of retail staff and volunteers.

· Conducting of monthly staff performance reviews.

· Demonstration and promotion of effective communication between the Big C staff and volunteers.

· Attendance of meetings with other retail staff.

· Ensure that all staff and volunteers observe all policies, procedures and codes of practice.

· Implementation of the finance and control systems, including introduction of changes as requested.

· Daily banking of money and weekly financial reports.

· Ensure that the shop operations are safe and efficient, and all statutory and company health and safety rules are adhered to.

· Acceptance of cash and donations.

· Provision of occasional holiday and sickness cover for other Big C shops as requested.

· Participation in Big C performance reviews and appraisal process, in addition to ongoing training and personal development activities.

· Undertaking of any other tasks as reasonably requested.

All Big C post holders are responsible for:

· Working to the policies of Big C

· Promoting equal opportunities and diversity within all aspects of their work

· Complying with Health and Safety Regulations and undertaking risk assessments

· Demonstrating and promoting Big C’s core values

· Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Executive and/or Executive Team.

General

Big C reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.

The statements contained in this Job Description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including other functional areas to cover absences of relief, to equalise peak work periods or otherwise to balance the workload.

At Ambitious about Autism, we're currently looking for a Business Development Manager to join our team.

This is a newly created role to support in our growth and commercialisation of our products. We are looking for a commercially minded individual who can lead on income generation for National Services.

We are at an exciting time where we have a mixture of existing offers as well as new products ready to launch, including, Autism Confidence, e-learning and our Careers Education Framework.

We have been working with employers, schools and higher education institutes for several years in the development of our Employ Autism programme, providing training and consultancy for employers and education providers as well as paid work experience for autistic young people.

You'll secure income from employers, providers and partners for our Employability and Training team through our Employ Autism programme, developing and implementing a sales plan to secure new long-term strategic partnerships with nationwide businesses.

We are looking for someone who has:

• Sales, new business and/or experience of maintaining multiple client relationships.
• A demonstrable track record of working successfully with businesses in a development capacity to acquire and maximise relationships.
• Good knowledge of the commercial sector and employability/training services.
• Excellent presentation skills to engage a range of internal/external stakeholders.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. 

The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels. 

Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. You will work with key suppliers and agencies to implement the offline marketing campaign (e.g. press, outdoor, DRTV and direct mail), and the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. You will identify new fundraising channels and ideas for increasing the impact of income generation. 

As Direct Marketing Manager (Acquisition), you will: 

• Contribute to and develop DEC direct marketing strategies
• Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus
• Manage the capturing and analysis of results to ensure channel optimisation between appeals
• Lead the benchmarking process of DEC Member Agency fundraising performance
• Line manage one Direct Marketing Officer

Person specification:

• Strong direct marketing experience with a focus on high volume donor acquisition, with technical marketing expertise across a range of direct marketing channels and demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone
• A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income
• A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
• Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
• Ideally, you will have experience of working in the international humanitarian aid sector

PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office. 

Employee benefits include:

• Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
• Employer pension contribution of 8%, post probation
• Health Cash Plan
• Life insurance (3 x annual salary)
• Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
• Enhanced maternity leave - currently 18 weeks at full pay

We are looking for a motivated and experienced women’s case worker and manager to join our team. The role will be responsible for the development, implementation and running of Yada’s outreach services, The Esther Project (TEP), management of the TEP staff and volunteer teams and for the development of our network and partnership work across the West Sussex coast.

Experience of supporting women with complex needs and managing a small team is essential, along with the ability to work within Yada’s vision, mission and Christian ethos.
 

Outreach Manager (Women’s Services) 

Project Management, Outreach, Safeguarding, Networking, Training, Research, Volunteers

The Outreach Manager is responsible for the development, implementation and running of Yada’s outreach services, The Esther Project (TEP), management of the TEP Team and for the development of our network and partnership work.

Line Manager: Operations Manager/CEO

Hours/Days: Full Time (28-35 hours per week, Monday to Friday)

Salary: £30,102.80 pro rata

Start date: 21st July 2025

Contract: Two years fixed term, to be extended, subject to funding

Location: Yada Offices, West Worthing/Chichester

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Key responsibilities:

Outreach: The Esther Project

• Implement strategy for development of The Esther Project

• Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to 

• Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team

• Line management of TEP Outreach staff inc monthly supervision and debriefings

• To support the team to assess the needs of service users and ensure the appropriate support provision is given

• Work collaboratively with other support agencies including charities and statutory services for the benefit of the service users, including safeguarding activities

• Manage Monitoring and Evaluation of TEP

• To host/lead monthly TEP Team meetings

• To participate in bi-monthly safeguarding meetings

• Act as Safeguarding Deputy, responsible for safeguarding management across The Esther Project

• Keep an up-to-date record of all visits on Lamplight, recording safeguarding incidents and any further actions needed

• Review risk assessments and safety plans for outreach

• Oversee management and support with delivery of TEP workshops

• Oversee in-house counselling process and monitoring

• Ensure all outreach materials and resources are up to date and available for staff and volunteers

• Support Yada CEO with management of TEP Budget

• Assist in the training of all staff and volunteers forTEP

• Act as Yada’s First Aider (training provided)

Network, Training, Research & Learning

• To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry 

• To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities

• Attend monthly partner drop-ins across coastal West Sussex

• To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team

• Represent TEP at partner meetings as appropriate

• Support monthly review of Yada policy in relation to TEP

• Support outreach work with local Police

• Support Yada partnership development with Sussex Police

• With the Operations Manager/CEO, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and  Pan Sussex Sexual Violence/Abuse (SVA) meeting

TEP Volunteer Coordinator

• To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely

• To manage TEP volunteer rota for netreach 

• To advertise new posts and oversee the selection process

• To take a lead on interviews and follow up of applications

• To liaise with Yada Operations Manager/CEO to ensure DBS checks are up to date

• To run and manage TEP volunteer induction process

• Support development and regular review of  the volunteer policy

• To offer regular training and supervision for TEP volunteers

Other Duties

• To support the Yada Operations Manager/CEO with strategy and the development of Yada

• To attend monthly team meetings and be an active member in decision making for Yada’s future

• To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports

•  Other duties from time to time as we may reasonably require

Outreach Manager Person Specification

Essential

• Proven experience of working with vulnerable women such as within homelessness sector

• Experience of leading a small team

• Excellent communication and listening skills

• Level 2 Counselling Skills or equivalent

• Knowledge of safeguarding policies and processes

• Ability to be comfortable with taking the lead on, or deputising for, safeguarding referrals within the team

• Willingness and openness to learn

• Comfortable with change

• Ability to work independently 

• Ability to build strong relationships and partnerships

• Initiative to develop and try out new ideas

• Highly organised, able to manage workload unsupervised

• Developed sense of self-awareness and ability to work with different points of view

• Able to work within Yada’s vision, mission and Christian ethos

• Driving Licence and own transport

• Strong IT skills (Word, Excel, Database)

Desirable

• Experience of working with women  who have been sexually exploited, such as in the sex industry

• Experience of acting on and leading safeguarding referrals

• Experience of drop-in and/or 1:1 case work

• Experience of line management

• Experience of delivering training/presentations/workshops

• Experience of maintaining clear boundaries, crisis management skills and ability to cope with stressful client based situations

• Experience of working within a trauma and gender informed approach

• Experience of conducting/recording online research

• Experience of managing volunteers

• An understanding of current issues around the sex industry, sexual exploitation and/or sexual trafficking

• Qualification in counselling, social work, nursing, mental health, probation and/or significant work/life experience

How to Apply

Please send a CV and cover letter, specifically addressing the Job Description and Person Specification, to Helen Moore, Yada CEO, by midnight on Friday 20th June 2025.

Please note that we are actively interviewing so early applications are advisable.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. We’re looking for an experienced Evaluation Manager to join our team of researchers and analysts to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and shape how we use this evidence to inform our own and others’ practice.

This role offers the opportunity to apply your expertise in designing, implementing and reporting on process and impact programme evaluations – most of which focus on young people - utilising quantitative and qualitative methodologies, conducting evidence reviews, and working collaboratively with key stakeholders. You’ll work with colleagues to embed learnings and develop advice and guidance to support the engineering outreach activity more widely.
 

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard

• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
   

About the role

At EngineeringUK we use evidence to make a real difference. Through research insight and robust evaluation, we work to improve the impact of our own work, as well as that of other organisations in our sector. Our aim is to make a positive difference to young people’s lives and securing the diverse engineering and technology workforce the UK needs to thrive. The research and evaluation team consists of 6 researchers and analysts who work to provide these insights.

This is an exciting opportunity to deliver and develop our evaluation projects, to help build an evidence-base for engineering and technology outreach activities and to shape how we use this evidence to inform our own and others’ practice.

With support from the Head of Evaluation and Impact, you will be the operational lead on our evaluations, with responsibility for:

• critically assessing the evidence required to ascertain impact of engineering and technology outreach activities across a complex landscape, with an emphasis on groups historically underrepresented in the engineering and technology professions
• designing and managing the evaluation of our educational programmes, including the practicalities and logistics of collecting/analysing these data, and reporting findings to internal and external stakeholders
• working with colleagues to embed learning from evaluation findings into our future activities and the wider evidence base on the impact of engineering outreach activity
• developing advice and guidance on evaluation and impact measurement to support the engineering outreach community to evaluate their activity more robustly.
   

This job would ideally suit an experienced monitoring and evaluation professional interested in evaluating education programmes with a focus on increasing opportunities for young people from underrepresented groups.
 

We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames and may involve some travel in the UK for evaluation fieldwork. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

Person specification

Essential Skills / Competencies

• Knowledge of and experience in using evaluation techniques/practices, ideally with familiarity of education outreach programmes
• Ability to design and use quantitative and qualitative data collection tools and analyse these data using widely used analysis software (for example, SPSS, STATA, R, CAQDAS)
• Experience in undertaking literature searches and reviews, identifying relevant evidence, appraising its quality, and summarising the body of existing work
• Excellent time and project management skills, with experience working on multiple projects at once, adapting to changing priorities, and meeting hard deadlines
• Demonstrated ability to lead evaluation projects independently, from conception to dissemination
• Proactive in identifying evaluation opportunities and driving projects forward
• Ability to work independently and prioritise own tasks and time, but also take direction, be flexible and work collaboratively with others, contributing to team decisions and facilitating cross-organisational working
• An understanding of ethical and legal aspects of social research and the ability to adhere to appropriate research ethics and data protection protocols
• Ability to effectively engage with stakeholders, foster collaboration with external partners on shared objectives and involve users in the development of research and evaluation
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion

Education / level of experience

• 3 to 5 years of professional experience in monitoring and evaluation of programmes, ideally with young people

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

The deadline for applications is 12:00 noon on 9th June.

Interviews

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 
 

We aim to notify candidates who have been shortlisted on 12th June. If you have not heard from us after this date, please assume that you have not been successful.
 

First interviews will be held week commencing 23rd June.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

Rinova Ltd
We are a dedicated organisation committed to delivering high-quality funded provision, including employability programmes for marginalised young people and adults. Our goal is to create impactful, innovative, and sustainable solutions that make a real difference in our communities.

Role Overview:
We are seeking a dynamic and experienced Delivery Manager and Funding Acquisition Lead to oversee multiple delivery teams and drive the success of our funded projects. This role combines operational leadership with strategic funding development, ensuring that our programmes meet targets, maintain high standards, and secure ongoing financial support.

Key Responsibilities:

· Manage and support multiple delivery teams across various funded projects, ensuring targets are achieved and quality standards are maintained.

· Develop and maintain a high-level overview of all ongoing projects, identifying opportunities for synergy, shared learning and cross-programme collaboration to enhance impact and efficiency.

· Support project managers in planning, monitoring, and evaluating project progress.

· Oversee quality assurance processes to ensure high standards of delivery and impact.

· Act as a vital link between delivery teams, senior leadership, and compliance teams, providing solutions to underachievement and promoting continuous improvement.

· Develop and maintain strategic partnerships with external stakeholders including funders, delivery partners and sector organisations to enhance collaboration and extend programme reach.

· Represent the organisation in partnership forums and networks to raise profile, share learning and identify joint funding or delivery opportunities.

· Play a key role in funding acquisition by working closely with the CEO to identify suitable funding opportunities.

· Lead the development of innovative and compelling funding applications, particularly for public funds, grants, and trusts.

· Maintain a strong understanding of funding sources, grant-making bodies, and trust organizations, leveraging this knowledge to secure new funding streams.

· Track and report on funding progress, ensuring compliance with funder requirements and organisational policies.

· Foster a positive team environment, promoting collaboration, communication, and shared success.

· Stay informed about sector developments and funding landscape changes to adapt strategies accordingly.

Person Specification:

· Proven experience in delivering funded provision, especially employability programmes for marginalised young people and adults.

· Ability to maintain a strategic overview across multiple projects, identifying links and opportunities to align efforts and achieve shared goals.

· Demonstrable success in securing funding from public sources, grants, and trusts for independent training providers and CICs.

· Experience in developing and managing strategic partnerships with external stakeholders, including funders, delivery partners and sector bodies.

· Ability to represent the organisation in external forums and networks, with confidence in advocating for shared goals and joint opportunities.

· Strong knowledge of funding sources, grant application processes, and compliance requirements.

· Excellent communication and interpersonal skills, with the ability to build relationships with funders, partners, and team members.

· Positive outlook, proactive approach, and strong team-working skills.

· Ability to lead, motivate, and support delivery teams effectively.

· Strategic thinker with problem-solving skills and a solutions-focused mindset.

Why Join Us?
This is an exciting opportunity to make a meaningful impact through high-quality delivery and innovative funding strategies. If you’re passionate about social impact, possess a strong track record in funding acquisition, and enjoy leading teams to success, we’d love to hear from you!