Knowledge and policy manager jobs
Location: North London base
About Us
For over 40 years, CB Plus (formally CommUNITY Barnet) has been at the heart of communities, supporting residents, businesses and voluntary organisations across multiple boroughs. As an award-winning charity, we're driven by our vision of building an inclusive society where everyone can reach their full potential.
Now we're looking for an exceptional leader to take us into our next exciting chapter.
The Opportunity
We're seeking a dynamic Chief Executive who will build on our proud history and strong foundations while driving innovation and growth. You'll lead our talented team and work closely with our committed Board of Trustees to deliver transformational change across communities.
What you will bring
Essential Experience
- Proven leadership: Successfully led a high-quality service organisation through periods of change and growth
- Sector knowledge: Broad understanding of the voluntary and community sector landscape, including current challenges and opportunities
- Collaborative expertise: Experience of working effectively with professional teams and within rigorous governance structures, including Boards of Trustees
Personal qualities we are looking for
- Strong leadership: Visionary thinking with the ability to inspire teams around a shared purpose, coupled with excellent operational management ability
- Exceptional communicator: Outstanding advocacy skills to engage with funders, partners, and stakeholders at all levels
- Values-driven: Unwavering commitment to voluntary sector principles and the highest standards of integrity
What We Offer
- The opportunity to make a real difference to communities across London
- A supportive and highly experienced, diverse Board of Trustees
- A dedicated professional team passionate about our mission
Benefits:
- Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
- Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
- Enhanced Sick Pay
- Pension scheme – 5% employee contribution, 3% employer contribution
- 24/7 Employee Assistance Programme
Ready to Lead Change?
If you're an inspiring leader ready to contribute to shaping the future of community services, we want to hear from you.
Closing date: Applications should be submitted by Friday 4th July.
Interview dates: To be finalised, but aiming for mid-July.
All applications will be handled with strictest confidence,
Promoting a Diverse and Inclusive Workplace
At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.
We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.
We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.
If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.
The client requests no contact from agencies or media sales.
ID: 1482 Payroll Officer
Service: Finance Department
Salary: starting at £32,425 FTE per annum, rising to £35,211 FTE per annum, inclusive of Inner London Weighting
Location: London – Head Office, N1 (Hybrid)
We typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.
We have recently implemented a new HR/Payroll system – itrent, reporting to the Payroll Manager, you will be responsible for assisting and supporting with running the monthly payroll, dealing with starters, leavers, pension enrolments, opt outs etc. This is an excellent opportunity for a payroll all-rounder to join our team. You will be involved in embedding our electronic timesheet system. There is a real opportunity to help stabilize the payroll function for the organization and complete our fully digital payroll service.
Main Responsibilities:
· To collate and check monthly payroll data for input to the payroll processing system
· To assist with running the monthly payroll, calculate pay, organise the workload and meet
monthly payment deadlines.
· Processing monthly Pension Auto enrolments, opt outs and queries
· Assist on monthly reconciliations and year-end reconciliations.
Main Requirements (for details check the job description and person specification):
- Relevant experience in payroll processing, computer literacy including competency in excel and a good understanding of computerised HR/Payroll (MHR - itrent) and accounting systems (SUN).
- The ability to input information quickly with attention to detail and prioritising work to meet tight deadlines.
- Ability to work collaboratively, performing pay calculations and communicate effectively with colleagues in HR, Finance and across Family Action.
- Understanding of payroll processes regarding employee pension and reporting requirements.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 4 July 2025 at 23:59
Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sibojinithevi Sinnathamby.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of an ongoing strategy of development, SCAA is looking for a highly motivated, focussed and committed individual to help increase the profile of the service and raise the funding required to continue to provide support across Scotland.
The Partnerships Fundraiser will become a pivotal role for SCAA so we are looking for the right person to take the SCAA lifesaving message to corporate partners and help them deliver a real impact on lives across Scotland. The successful candidate will be expected to develop the role to assist SCAA in achieving their ambitious goals. They will achieve this by developing a portfolio of transformational partnerships that drive strategic growth. The Partnerships Fundraiser will be part of a dynamic team who are passionate about supporting our corporate partners, demonstrating the contribution they make to our critical service through their donations of time and money. As well as working alongside the fundraising and communications team the successful candidate will be working with the SCAA pilots and paramedics.
This role will be based either in Perth, at Scone Airport, or at our Aberdeen base, at Aberdeen Airport, where our SCAA emergency response helicopters and crew are located. SCAA supports flexible working patterns and hybrid working. It should also be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings.
About You
- Experience working in a similar role managing partnerships between businesses and/or charities either within the commercial or charity sector.
- Experience of working with relevant CRM databases.
- Interpersonal and communication skills who can establish meaningful connections with our partners.
- Ability to build successful relationships with a range of stakeholders including donors, volunteers, ambassadors, board members and other senior stakeholders.
- Ability to demonstrate a commitment to delivering excellence and to implementing and driving continuous improvement practices.
- Ability to work within a team, adopting a collaborative approach to working with colleagues, whilst also able to work independently, being pro-active and self-sufficient.
- Knowledge of appropriate fundraising regulations.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing the 7th July and second interviews during the week commencing the 14th July.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 6th July.
To ensure no one in Scotland dies because help cannot get there in time.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Learning and Skills Development Co-Ordinator will lead on developing a program of training, learning, volunteering and work experience for the residents of Homeless Oxfordshire that increase self esteem, engagement and motivation. You will work collaboratively and creatively across the organisation, as well as with partners, stake-holders, and the wider community. Improving community relations and help us secure support from local training providers and employers where resident participation in the wider community will help break down stigmas surrounding homelessness and addiction.
Some of your responsibilities will include:
- Devise and deliver a structured programme of training and education (both formal and informal) to improve our residents' skills and confidence which prepares them for the next stage of their lives.
- As part of the LEAP team work closely with the Activities Co-Ordinator to deliver a comprehensive programme of engagement, developing skills to move away from homelessness.
- Work with partners and residents to design training that is tailored to the needs of our residents.
- Develop and maintain external relationships with local training providers, organisations and employers to find various opportunities and maintain those relationships.
- Support on design of the peer mentoring training and traineeship programmes.
- Identify and support volunteering opportunities.
- Take a strengths-based approach to facilitate teams and residents identifying their talents, skills and build their self-esteem.
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About LEAP
LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.
At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.
LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At SHP, we believe in the power of human connection to inspire change and shape futures. As a Project Worker at King George’s in Westminster, you’ll join a dedicated and forward-thinking team within our Multiple Disadvantage Services. King George’s is a 68-bed hostel and a key part of Westminster City Council’s Rough Sleepers Pathway, offering support to men with complex needs who have experienced prolonged periods of rough sleeping. Many of the people we support are navigating the impacts of long-term substance use, offending histories, and trauma that often began in childhood and continues to shape their lives.
This is a role where meaningful change happens every day - through conversation, connection and consistent support. You'll be working within a Psychologically Informed Environment (PIE), helping individuals move forward from deeply challenging circumstances towards greater health, independence and purpose. Whether you're building trust, supporting recovery, or guiding someone to find stability in housing and wellbeing, your work will have a direct and lasting impact.
It’s also the kind of role that builds you. At SHP, we invest in your growth just as much as you invest in the people you support. You’ll be part of a team that values creativity, resilience and compassion - where there’s space to develop, to lead and to build a truly rewarding career. If you’re looking to make a difference and grow in the process, this is where it starts.
About you:
- Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs.
- An understanding of working with people using person-centred approaches.
- The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector.
- A flexible and creative approach to working with a sometimes hard to engage client group.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for an experienced Senior Philanthropy Manager to join us on a 12-month maternity cover contract to oversee our Major Donor programe. This is a fantastic opportunity for you to come into a dynamic and successful Fundraising and Communications Department: we have seen strong and sustained growth in all income streams in recent years. You will be expert in high value fundraising, and working in a motivated, skilled and passionate team.
We have a number of committed major donors who support our work as members of The George Society and as the size of our database grows (our number of regular donors and email subscribers have tripled in size this year), we are looking forward to growing our prospect pipelines and giving more people an opportunity to make a major gift in support of our work. You will be integral to this growth.
We find Action Against Hunger to be a very compelling proposition for high value funders. We are world-leaders in what we do, with programmes in over 50 countries reaching tens of millions of people, and an unparalleled track record fighting acute hunger and famine. We are looking for a Head of Philanthropy to sustain and build on current successes and are offering you an opportunity to get great experience and make a life-changing difference to families and communities in this role.
We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 4th July 2025 Interview Date: 6th July 2025 (1st round - virtual); 15th July 2025 (2nd round – face to face at our office)
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 23 June 2025
Save the Children UK has an exciting opportunity for a dynamic and strategic relationship-builder with extensive experience in managing complex corporate partnerships to join us as our new Senior Manager, Corporate.
In this critical 12 month fixed term contract role, you will help drive positive change for children by delivering high-impact partnerships and securing flexible, sustainable income.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Senior Manager, Corporate, you will lead and manage a portfolio of high-value, complex corporate partnerships that deliver sustainable income and transformational impact for children.
You will work across Collective Impact, Public Impact, and wider stakeholder groups to drive partnership growth, secure flexible funding, and align corporate engagement with Save the Children's strategic objectives.
You will act as a trusted partner, navigating complex situations with creativity and confidence, crafting compelling communications and reports, and identifying new business opportunities.
This role also provides a unique opportunity to contribute to shaping the future of corporate engagement by leveraging innovative finance mechanisms and supporting locally led development efforts.
In this role, you will:
• Lead and manage a portfolio of diverse, complex corporate partnerships to ensure delivery of shared goals and the development of new opportunities.
• Secure significant flexible and sustainable income to support key organisational priorities.
• Build and maintain excellent relationships with internal and external stakeholders to ensure alignment, effective collaboration and communication.
• Develop compelling proposals and reporting materials in collaboration with the Portfolio Development team.
• Increase awareness and visibility of Save the Children's impact through strategic engagement and communications.
• Explore and build knowledge of innovative finance mechanisms (e.g., commercial ventures) relevant to corporate partnerships.
• Embed and champion the use of Salesforce to drive effective relationship management and opportunity tracking.
• Proactively assess and manage safeguarding risks in line with organisational policies and practices.
About You
To be successful in this role, you will bring:
• Proven experience developing and managing complex corporate partnerships that deliver strategic value and secure six- to seven-figure funding.
• Skill in crafting compelling proposals, reports, and partnership communications for diverse stakeholders.
• Confidence in navigating complex internal and external environments, with strong stakeholder management capabilities.
• Knowledge in innovative finance mechanisms and systems thinking to drive impactful collaboration.
• Strategic, adaptable, and solutions-focused thinking, with the ability to thrive in fast-paced, dynamic settings.
• Excellent interpersonal and communication skills, with a collaborative mindset and strong commitment to Save the Children's mission and safeguarding values.
What We Offer You
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits.
To learn more about the position, please visit our website.
Closing date: 23 June 2025
Interviews are online and will take place week commencing 30 June
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About us
At Akioke Music Club, we hold fun and inclusive weekly sessions that focus on rhythm, song, and shared participation. Our focus is on creating a joyful, supportive space where everyone feels welcome. As we take exciting steps toward becoming a registered charity, we’re looking for kind-hearted people to join us in growing this vital work. All you need is enthusiasm and a willingness to help. Together, we can make a real difference in someone’s life through the power of music and community.
Key Responsibilities:
- To set up the operation of a weekly karaoke club.
- To work closely with the young adult who initiated the project, ensuring their vision is central to the club's development.
- Recruit and manage a skilled singing/vocal tutor who can create engaging and inclusive sessions focused on enhancing friendships through singing.
- Engage and coordinate volunteers to support the smooth running of the club and promote its activities.
- To a positive, supportive, and fun atmosphere where all participants feel comfortable and encouraged to participate.
- Oversee the logistical aspects of the club, including venue arrangements and equipment.
- Promote the club within the community to attract participants.
- Monitor the progress and impact of the club on the participants' social skills and confidence.
Person Specification:
- Demonstrable passion for music and its ability to connect people.
- A genuine commitment to supporting and empowering adults with learning difficulties.
- Excellent communication and interpersonal skills, with the ability to build rapport with individuals with diverse needs.
- Strong organizational and project management skills, with the ability to take initiative and work independently.
- Experience in setting up and leading groups or clubs (desirable).
- Experience working with volunteers (desirable).
- Knowledge of different music genres and karaoke formats.
- Patience, empathy, and a positive and encouraging attitude.
Join us in this fulfilling this project where your passion for music and your compassionate approach will directly enable young adults to thrive socially and emotionally, leaving a legacy of growth and connection.
Please find the full job description attached below.
Please apply with a CV and cover letter.
The client requests no contact from agencies or media sales.
Job Purpose
You will facilitate volunteering opportunities and embed lived experience insight and involvement across Glass Door, driving us toward our vision where no one sleeps on the streets of London.
· Volunteers power our services – bringing the time, skills and energy that keep services running.
· People with lived experience shape how those services are designed, delivered and improved.
Your job is to champion, organise, integrate and embed the contribution of both groups so their impact is felt in every corner of the organisation.
Job Responsibilities
What You’ll Do
· Ensure volunteers and people with lived experience play a clear, positive part in ending homelessness.
· Oversee every volunteering activity: night shelters, triage volunteers, office roles and more; making sure each runs smoothly, safely and inclusively.
· Organise and facilitate the Lived Experience Group, gathering insight, championing its recommendations and embedding their expertise across the charity.
· Work closely with colleagues across all teams, amplifying the voices of volunteers and those with lived experience.
· Champion volunteering across the organisation, showcasing its value and impact on our mission.
Volunteer Management
· Lead the full volunteer journey — recruitment, screening, induction, training, coordination and recognition.
· Produce and keep up-to-date role outlines and guidance so every volunteer understands their contribution.
· Act as the main point of contact for 20+ night shelter Volunteer Coordinators and for triage, office and translation volunteers, handling scheduling, queries and quality assurance while ensure a positive volunteer experience.
· Apply robust safeguarding practice across all volunteer activities.
Lived experience
· Organise and support the Lived Experience Group — schedule meetings, circulate papers, handle logistics, and recruit and onboard new members.
· Lead the charity’s lived experience strategy with the Director of Services and senior leadership, embedding co-production and meaningful involvement throughout the organisation.
· Champion lived experience insight across departments, advising colleagues on how to integrate it into their work.
· Promote trauma-informed practice when involving people with lived experience, modelling respectful and inclusive ways of working.
· Track and report how lived experience insight shapes services, communications and organisational culture, sharing clear evidence with leadership and trustees.
· Build external links with peer organisations and networks to share learning and widen opportunities for people with lived experience.
· Continually review and refine our approach, aligning it with sector best practice and our vision of an organisation shaped by those it supports.
Support others managing volunteers
· Work with teams across the charity to identify and shape new volunteer roles and opportunities where services need them.
· Develop clear role descriptions and guidance so every volunteer understands their purpose and what’s expected of them.
· Provide practical support and coaching to staff who supervise volunteers, promoting consistent good practice.
Volunteer communications
· Respond quickly to enquiries, giving a great first impression of volunteering at Glass Door.
· Write and send the monthly volunteer newsletter, working with the Communications team on wider volunteer related communications.
· Coordinate Volunteers’ Week activities to recognise our volunteers’ contribution.
· Gather and organise volunteer feedback to keep improving our volunteering opportunities and the services they enable.
Support, training and guidance
· Develop, implement and review volunteer-management policies, procedures and processes so staff have clear, best-practice tools to support the volunteers who enable our services.
· Advise colleagues on creating roles, supervising and utilising volunteers, and resolving day-to-day issues.
· Design, produce and deliver role-specific training packages and induction sessions for large volunteer cohorts (for example, 800 night shelter volunteers), ensuring everyone is confident and equipped before they begin.
· Evaluate and refresh training and guidance materials regularly, using feedback, legislation and organisational priorities to keep content up to date.
Quality assurance
· Stay on top of legislation and sector standards; update processes when needed.
· Regularly review the volunteer experience and introduce improvements.
· Aim for a consistent, inclusive and rewarding journey at every stage.
Other
· Uphold Glass Door’s commitment to equality, diversity and inclusion in all you do.
· Carry out any other duties reasonably associated with your role.
Person Specification
Essential
· Empathetic attitude towards people experiencing homelessness and other vulnerable groups, paired with a positive, engaging style that builds trust with volunteers, staff and others.
· Significant experience managing the full volunteer journey — recruitment, screening, induction, training, scheduling, support and recognition.
· An understanding of the value of lived experience involvement and the principles of co-production and co-design.
· Strong knowledge of best practice in volunteer management.
· Strong written and verbal communication skills and confident use of Microsoft Office and databases (e.g. Salesforce).
· Strong organisational and time-management skills
· Ability to build and maintain trusting, supportive relationships with volunteers and the Lived Experience Group.
Desirable
· Lived experience of homelessness.
· Proven ability to champion, facilitate, support and integrate the contributions of people with lived experience.
· Experience facilitating co-production panels or advisory groups involving people with lived experience of homelessness or other disadvantage.
· Professional qualification or recognised training in volunteer management.
· Skilled at designing and delivering training and group sessions.
Other
· Offer of employment subject to a satisfactory enhanced DBS check for adults.
· Availability for occasional evening events or service visits (less than 8 per year) with notice.
· Adherence to Glass Door’s safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Your new company
A London-based university is seeking a HR Policy Advisor for a 12-month maternity cover.
Your new role
The Human Resources Division supports all people management activities across the school and is committed to delivering high-quality and customer-focused services. Reporting to the Director, HR Policy and Employee Relations, this post is responsible for maintaining existing HR policies and contributing to the development of new policy in consultation with a wide range of HR colleagues and stakeholders across the School.
This role also supports the development and implementation of key employee engagement and wellbeing projects. This includes playing an important role in developing and implementing initiatives and actions that emerge from staff feedback and annual benchmark reports. The post-holder will present a positive and efficient image of the Human Resources Division, working collaboratively with colleagues inside and outside the Division in order to deliver high-quality solutions that contribute towards the School's strategic agenda.Key responsibilities will include:
Policy Development:
- To stay informed of new legislative developments and ensure that appropriate revisions to HR policy are made accordingly, as well as working with the Director, HR Policy and Employee Relations to ensure that the wider HR Division is aware of the changes.
- To undertake appropriate policy benchmarking across the sector and with other leading organisations (both public and private).
- To support in ensuring that the university has a set of up-to-date and appropriate HR / employment policies and that these are accessible to staff and line managers, maintaining a regular programme of monitoring, review and improvement.
- To contribute to the development of discussion papers, with appropriate recommendations, for consideration by the HR Management Board, School Management Committee (SMC) and trade unions.
- To effectively engage and consult with appropriate representatives of the staff community in the development of HR/employment policies.
- To work collaboratively with other HR colleagues (e.g. HR Partners, Organisational Learning) to develop effective communication strategies to ensure that LSE policies are well communicated and widely understood.
Employee Engagement Projects
- To co-ordinate (i.e. arranging meetings, formulating the agenda, taking minutes and monitoring and following up on resulting actions) and / or participate in a number of internal working groups and consultative forums with trade union members, HR colleagues and managers around the school.
- To support ongoing activities relating to staff engagement and wellbeing, e.g. related projects, events and initiatives.
- To produce draft reports and initial analyses to support the development of new projects and initiatives.
- To support the Director, HR Policy and Employee Relations in monitoring the progress of both individual projects and progress against over-arching action plans, e.g. the School's Gender Pay Gap report.
- To take on the role of Data Lead for the HR Policy Team, supporting with developing the reporting and analytics roadmap, refining the data model to enable better use of available data and providing feedback on data quality issues.To liaise with the Information and Systems team, and other relevant colleagues as required, to produce timely and accurate management information to support project and development work within the team.
- To plan, organise and communicate the school's annual flu vaccination clinics, liaising with external and internal stakeholders, to ensure that this runs effectively.
- To complete annual benchmarking reports, developing and implementing action plans based on feedback.
What you'll need to succeed
- Previous experience of working in a large HR department supporting a complex and diverse organisation
- Can demonstrate a sound knowledge of UK employment legislation and HR good practice, with experience of advising colleagues and managers on HR policy and procedure
- Experience of developing or contributing to HR policies across a range of topics
- Excellent knowledge of Microsoft Office: Word, Excel, PowerPoint and Outlook
- Experience of servicing committees and/or organising events
- Experience of producing accurate minutes and/or meeting notes
- Ability to communicate in a diplomatic, tactful and courteous manner with a wide variety of people, at all levels, in the most appropriate format
- Excellent written skills i.e. ability to produce clear and professional policy, procedure and guidance documents
- Ability to exercise discretion and deal professionally with confidential and/or politically sensitive information
- Evidence of effectively understanding large amounts of moderately complex information and compiling succinct summaries
- The ability to undertake research from a wide range of sources, using a range of techniques to gather and analyse relevant information.
- Previous experience within the Higher Education sector would be an advantage.
What you'll get in return
A hybrid-working pattern: 2 days a week in the office, 3 days working from home
A salary of between £42,679 and £51,000- depending on experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.
Interested? Want to know more about the Charity? Please check the Charity website.
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Advisor & Trainer
Salary: £26,000 - £32,000 pro rata
Location: Across Brent Community Hubs and Advance Headoffice
Hours: 14 Hours per week
Contract: Fixed Term - 12 months
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.
The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.
A car may be desirable for this role, though not essential.
About You:
To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:
- A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
- Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders as well as experience of working within in multi-agency environment.
- Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
- Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews will take place on a rolling basis.
What we can offer you:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.
Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones.
A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.
This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.
As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.
You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.
As Account Manager, you will:
- Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
- Lead renewals, procurement coordination, and contract amendments with precision and confidence
- Identify opportunities for account growth and present tailored solutions to increase value
- Deliver training and guidance to help clients fully utilise the organisation’s tools and services
- Coordinate with internal teams to address client needs
- Re-establish contact with lapsed accounts and improve overall relationship depth
- Track usage and maintain detailed CRM records to support internal reporting and performance reviews
- Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels
Essential criteria
Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants.
- You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
- You have thorough knowledge of government procurement, compliance, and budgeting cycles
- You are able to evidence success in managing large or complex accounts with multiple stakeholders
- You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
- You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
- You have strong organisational skills and attention to detail in a fast-paced, remote environment
- You are confident communicating value and renewal strategy to senior client contacts
- You are proficient in using CRM systems such as Salesforce
- Your time zone is GMT or EST (or very close to)
Please see Essential Criteria section above for application guidance.
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Marketing Manager
Contract type: 7 Month, Fixed term contract, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £44,168 - £46,493 per year with excellent benefits
About WaterAid
Want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene usual for everyone everywhere?
We need creative and insight led people. In return, you will be encouraged and empowered to be yourself at your very best.
Join WaterAid as our Legacy & In Memory Marketing Manager to inspire supporters to add water to their will and help millions of people to thrive thanks to the life-changing power of clean water for generations to come. Change starts with water – change starts with you.
About the Team
The WaterAid Legacy & In Memory team is responsible for increasing supporter and public awareness and consideration to give a gift in their will and/or an in memory gift. We deliver an audience led communication programme using diverse channels and products. The team deliver supporter journeys, engage staff in the cross promotion of gifts in wills and in memory giving and all aspects of legacy gift case management. We contribute to 14% of WaterAid’s voluntary income, meaning you’ll be a vital part of helping us reach even more people with life-saving clean water.
About the Role
As our creative, innovative and data led Legacy & In Memory Marketing Manager, you will be responsible for developing and delivering WaterAid’s legacy and in memory fundraising programme with the support of the Legacy and In Memory Marketing Officer. You will deliver multi-channel campaigns across TV, digital, direct mail, email and events to raise awareness of gifts in wills, generate legacy enquirers and create inspiring journeys to nurture and engage legacy and in memory supporters.
In this role, you will plan, manage and execute multi-channel campaigns across the marketing funnel, as well as work with the Legacy and In Memory Marketing Officer to deliver exceptional stewardship, through personal communications and events, to our committed supporters.
You’ll also:
- Be responsible for using data, analysis and insight to innovate and maximise both existing campaigns and seek to test new audiences and channels that meet specific objectives within the LIM Team plans
- Undertake Project Management responsibilities required for the successful and timely delivery of multiple channel campaigns – including delivery of the award-winning legacy consideration campaign What Jack Gave across TV and digital
- Manage, coach and motivate the Legacy and In Memory Marketing Officer to deliver their campaigns.
- Manage relationships with external agencies and suppliers to ensure the effective and timely delivery of campaigns
- Operate a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns
Requirements
You’ll be passionate about using your experience in fundraising and marketing to make a difference by creating inspiring and supporter-led communications that effectively raises consideration for legacy giving and uncovers new legacy prospects and legacy pledgers.
To be successful, you’ll need:
- Proven experience in direct marketing – print and digital
- Experience of leading and motivating internal and external stakeholders
- Experience of developing and implementing multiple channels campaigns
- Experience in monitoring, evaluating and analysing complex campaigns to improve performance and manage expenditure budgets
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of legacy or in memory fundraising
- Experience of innovation and new product development
- Experience of developing and implementing supporter journeys across multiple channels
Closing Date: Applications will close 12:00Pm UK Time on Monday 23 June. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





HR Advisor
Salary£32,000.00 per annum
LocationHome Based
Weekly Hours35
The Vacancy
Job Title: HR Advisor
Location: Home Based
Salary: £32,000.00 per annum
Weekly Hours: 35
Reference: YMC1095697
There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.
In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.
About YMCA England & Wales:
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
What you’ll be doing:
- Advising managers on employee relations issues including disciplinary, grievance, and capability cases
- Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
- Supporting store teams through regular visits, building relationships and trust
- Delivering training sessions to upskill managers and promote HR best practice
- Supporting HR projects, change initiatives, and data reporting
- Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed
Who we’re looking for:
- MCIPD-qualified or equivalent HR experience, ideally in a retail environment
- Strong knowledge of employment law and HR best practices
- Confident managing casework with a fair, empathetic approach
- Excellent interpersonal and communication skills
- Highly organised, self-motivated, and able to work independently
- Willing to travel frequently (full driving licence required)
Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.