Knowledge development manager jobs in dublin 2, county dublin
At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home.
The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement.
This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks.
Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a rewarding new initiative supporting local people facing food insecurity
Job Title:Pantry Co-ordinator
Location: Nottingham
Hours: Part-time, 22.5 hours per week
Contract: 12-month fixed-term contract (with potential extension)
Salary:£15087.60 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more or read our latest Annual Report Snapshot by going to our website.
FareShare Midlands is proud to partner with Muslim Hands to launch a new Community Pantry network in Nottingham. This exciting initiative will redistribute healthy surplus food to support communities in need - tackling food waste and providing affordable food to those who need it most
The Role
The Pantry Coordinator will play a vital hands-on role in both developing and managing the daily operations of these new community food pantries. They will be responsible for managing food supplies, while embedding food safety guidelines and best practices at every stage. They will implement effective systems to ensure smooth service delivery while continuously consulting with the community to refine and improve the pantries’ operations.
As a critical role in the success of the trial, the Pantry Coordinator will monitor performance, measure impact, and drive continuous improvement to enhance service quality. Additionally, they will create and maintain an inclusive, welcoming space where individuals and families can access food with dignity.
Key Responsibilities
Operational Management
- Collaborate with supply chain, member services, and depot teams to ensure pantries receive an appropriate mix of high-quality, nutritious and culturally appropriate food that meets community needs
- Oversee and provide hands-on support with receiving, storing, and displaying food across all pantry sites
- Monitor and manage inventory to ensure adequate food for all attendees and minimise any waste
- Implement systems to maintain cleanliness, organisation, and operational efficiency within the pantry
- Ensure all food safety and hygiene standards are consistently met
- Drive our vans to deliver food from the depot to the pantries as required – we will provide an induction to support you
Community Engagement
- Work closely with pantry community leads and partner venues to foster strong collaboration and build community resilience
- Build positive relationships with pantry members, ensuring their needs are understood and addressed
- Use community consultation and feedback to continuously enhance the pantry experience
- Promote a supportive, inclusive, and non-judgmental environment for all users
- Support outreach activities to engage underserved or hard-to-reach groups, working with network partners such as social prescribers where appropriate
- Signpost pantry users to additional support services when needed, helping them access broader assistance
Volunteer Coordination
- Recruit, train, and manage a team of pantry volunteers, ensuring they are well-supported
- Provide ongoing guidance to enable volunteers to deliver excellent service
- Monitoring and Reporting
- Track pantry usage and prepare regular reports on attendance, food distribution, and key outcomes
- Gather feedback from pantry members to identify areas for improvement
- Ensure full compliance with all relevant policies, including health and safety, food safety, safeguarding and data protection
- Strategic Input
- Work with the wider project team to develop and implement strategies for improving and expanding pantry services
- Identify opportunities for process improvements and best practice sharing to enhance long-term sustainability
Common/Shared Responsibilities
- Undertake Staff Induction Programme as devised, and assist, as requested, in the induction and training of new staff, trainees and volunteers.
- Participate in staff meetings, team meetings, supervision meetings, appraisals, training, team development sessions, working groups and other meetings as required.
- Be mindful of and practice Adhere to FareShare Midlands Values and Behaviours framework in everyday activities and interactions with others.
- Share responsibility for good Health and Safety practices, reporting any concerns to line management.
- Take shared responsibility for training and development, reviewing development needs and plans at Supervisions and Appraisals, including keeping up to date with best practice and training methods.
- Ensure effective use of FareShare Midlands systems, processes and procedures as relevant to each role.
- Build and maintain effective relationships with colleagues including working collaboratively across FareShare Midlands.
- Encourage and promote equality, diversity and inclusion inside and outside of Fareshare Midlands and in day to day activities and interactions, reporting any concerns to line management.
- Be a responsible ambassador and representative of FareShare Midlands
Person Specification
Essential Experience
- Proven experience in actively contributing to project delivery
- Demonstrated ability to lead, motivate and support teams to achieve successful outcomes
- Track record of building and maintaining strong internal and external working relationships
- Experience in developing and implementing effective systems and processes
- Proficient in Microsoft Office applications (Outlook, Word, Excel)
- Familiarity with the food sector, including food safety and handling procedures
Personal Qualities
- A confident and effective communicator across all levels
- A team player with excellent interpersonal skills
- Highly organised, with strong time management, prioritisation, and planning abilities
- Self-motivated and adaptable with the ability to work independently and make informed decisions
- Results driven, with strong relationship-building skills and the ability to foster engagement
- A problem-solving mindset, with a focus on continuous service improvement
- Passionate about FareShare’s mission and values, demonstrating a commitment to food security and community support
- Willing to travel to pantry locations
- Minimum 1 year’s driving experience, with no more than 3 points on driving license
- Ability to confidently drive a long-wheelbase van safely and efficiently
- Willing to undertake any other reasonable duties to support the charity’s operations
Desirable Experience
- Experience working with diverse groups of people, including different ages, abilities, ethnicities and cultures
- Experience in the charity, social enterprise, or community sector
- Experience in volunteering and managing volunteers
- Knowledge and experience of promoting inclusion and accessibility
- Food Safety Level 3 Certification (or willingness to obtain)
- Experience in stakeholder reporting, with the ability to produce clear and concise reports
How to Apply
To apply, please submit:
- A covering letter explaining your interest in working for FareShare Midlands and outlining your suitability for the role.
- Your CV.
Please note: Applications that do not include a covering letter addressing both your interest in FareShare Midlands and your suitability for the role will not be considered.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Applicants must have the “Right to Work” in the UK for the full duration of the project.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may bring the closing date forward at any time. We encourage early applications.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
We are currently recruiting a Content Writer to join our Content team within the Brand department. The purpose of the role is to write clear, accessible content that meets supports Battersea’s strategic objectives and meets audience needs. They will work to ensure all advice and support-based written content is clear, consistent, and on-brand.
Overall objectives include:
- Take direction from the Content Manager and work closely with teams across Battersea to implement written content plans that support both our strategic goals and the needs of our audiences.
- Create high quality, accessible advice and support-based content that follows brand guidelines and is shaped by audience insight.
- Use data, research and feedback to improve our written content and how we explain complex topics.
- Consult with senior colleagues across the organisation to understand content needs and timing - guiding and shaping requests where necessary.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages.
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 25th August 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First stage interview (online) - w/c 1st September 2025
Second stage interview (in person) - w/c 8th September 2025
To apply for the role, please follow the link to apply and download our recruitment pack for more details on the role.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.
We are recruiting Cantonese speaking Employment Advisors to join the STEP team delivering this new programme. You will provide high quality advice and guidance through 1:1 employability support and group employability workshops with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.
You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will monitor and encourage participants’ engagement and attendance in all aspects of the programme. You will provide an exemplary level of support to STEP participants working towards a variety of performance targets based on the progression outcomes of participants including successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.
The Employment Advisors will work remotely and can be based anywhere in the UK.
About you
We are looking for candidates who have:
- Proven experience or knowledge within the employment sector
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
- Knowledge of adult learning/vocational training
- Experience of delivering 1:1 advice and guidance and coaching
- Experience of reviewing and supervising a case load of participants
- Awareness of Safeguarding people at risk and maintaining professional boundaries
- Experience facilitating group workshops
- Excellent interpersonal and communication skills
- Cross-cultural sensitivity
- Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- Advanced level of English
- Competency in Cantonese
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely between 26th August and 2nd September 2025.
Expected start date will be 9th or 20th October 2025.
Bringing life-changing action to people in crisis around the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.
We seek an experienced, proactive adviser with strong inter-personal skills who likes getting out and about, to provide expert advice remotely to EU citizens across the UK and run a face-to-face service in Wrexham.
You will hold IAA accreditation or be able to acquire it quickly and you will be able to manage volunteers to help with service delivery.
Please send a CV and a cover letter that explains how you meet the person specification.
The client requests no contact from agencies or media sales.
Location: Sheffield
Salary: Grade 7- £48,757 per annum
Contract: Permanent
Hours: Full-time - 37.5 hours per week
Closing date: Wednesday 20th August 2025 at 11.30 pm
Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Sheffield and you could soon be making a real difference to people affected by the housing emergency.
About the role
You will be the local leader for Shelter’s Community Services, leading a multidisciplinary team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Sheffield to fight for home.
You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, and plan and deliver service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.
As the strategic lead for Sheffield, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing and have effective plans to influence change.
You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement.
Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub.
About you
A natural leader, who can inspire, others to advocate for change, you will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You will possess sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.
The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Scope to take real ownership in a fast-growing charity
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.
Choosing to join Settle in our mission means contributing to meaningful and much-needed societal change. As Trust and Foundation Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. As part of a fundraising and communications team of 5, you’ll report to our Head of Fundraising and be accountable for writing grant applications and funder reports, prospecting for new funding opportunities and day-to-day funder administration and correspondence.
Candidates with experience of trust and foundation fundraising are encouraged to apply; however, direct fundraising experience is not an essential requirement for this position. Trust and foundation fundraising is a skill that can be taught, and we’re confident in our ability to nurture and develop new talent. Essential requirements include exceptional writing skills, reliable administrative skills and strong people skills. Applications would be welcomed from candidates with a background in communications or writing-based roles, or from other areas of the charity sector.
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of this job description to understand what we mean by the term ‘care-experienced’.
WHAT WE’RE LOOKING FOR
You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.
You have outstanding writing skills
You’ll have a track record of producing high quality written work with a keen eye for detail and ability to tailor your writing to the needs of the audience.
You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.
You’re an organised and thoughtful worker
You’ll apply a considered, research-informed approach, both when identifying and approaching funders. You can manage multiple deadlines efficiently and you are meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing.
You are proactive
You will take ownership and responsibility for the quality of your work, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required.
You are self-reflective
You’re continually looking for opportunities to learn and improve. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You view feedback as a gift and use it to shape your practice.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.
We have an exciting opportunity for a Cantonese speaking Programme Assistant to join the STEP team making a real difference in the lives of people rebuilding their futures in the UK. You will be responsible for supporting the day-to-day operations, including administrative coordination, data management, and frontline communication with participants and referral partners. You will play a vital role in ensuring the programme runs efficiently and that both participants and staff are supported with timely and accurate information.
You will also contribute to reporting, analysis, and quality assurance activities across the programme, working closely with Employment Advisors and Programme Managers to ensure referrals are processed effectively, data is maintained accurately, and enquiries are handled professionally and sensitively.
About you
We are looking for candidates who have:
- Previous administrative or team support experience
- Experience in a customer service or support role would be desirable
- Strong administrative and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- A systematic and organised approach to work
- High levels of efficiency and the ability to prioritise work and meet deadlines
- A proactive, enthusiastic and flexible approach to working with colleagues and stakeholders
- Advanced level of English
- Competency in Cantonese and Traditional Chinese
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 29th August 2025.
Expected start date will be 9th October 2025.
Bringing life-changing action to people in crisis around the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, Evaluation and Learning Officer
These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.
Position: Monitoring, Evaluation and Learning (MEL) Officer
Location: Devon/Hybrid
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday
Salary: £30,268 per annum
Contract: Permanent
Closing Date: Wednesday 20 August 2025. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.
Your principal duties and responsibilities will include
· Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
· Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
· Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
· Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
· Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
· Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
· Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.
About You
We are looking for someone who is educated to degree level or has the equivalent in experience.
You will also have:
· Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
· Significant knowledge or experience of conducting quantitative and qualitative data analysis.
· Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
· A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
· Competent IT skills, including MS Office
· Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include
· Competitive pension.
· Life assurance – 2 x annual salary.
· Healthshield.
· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
· Wellbeing team.
· Recorded Pilates and Yoga classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Fundraising
Reports to: Director of Income Generation
Hours: 37.5 hours per week, worked flexibly
Salary: Circa £40,000
Location: Beaumond House Hospice Care, Newark with hybrid working
Direct Reports: Fundraising Team
Beaumond House
Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety, and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.
Role Purpose
As Head of Fundraising, you will be responsible for generating sustainable income through our fundraising activities, along with ensuring that Beaumond House is continuously building strong relationships with our supporters, local businesses and wider community as part of our income generation strategy.
You will lead and support the Beaumond House fundraising team in developing sustainable income to help ensure our charitable work continues to make an impact in Newark and Sherwood for future generations.
Main Duties
- Responsible for devising, implementing, and developing innovative fundraising activity plans to ensure dependable sources of income for now and in the future.
- Work with your team, to build long-lasting relationships with our supporters, volunteers, businesses, grant makers and wider community.
- Manage the fundraising team operations and plan day-to-day activities.
- Ensure that all fundraising activity and donor communications is compliant and to best practice, keeping up to date with latest fundraising regulations.
- Work closely with senior leadership team, in particular Head of Retail and Head of Care to ensure joined-up fundraising campaigns are in place across the organisation.
- Working closely with Head of Finance to ensure all income is correctly categorised and allocated.
- Be responsible for ensuring donor data and relationship management communications are correctly populated within CRM system.
- Oversee our presence across online platforms, ensuring alignment with campaign goals and Beaumond House brand.
- Continuously track and report fundraising performance and budgets to Director of Income Generation and CEO, producing monthly and ad-hoc reports to support strategic decision making.
- Support in developing future strategies for income generation.
Operational and Management Duties
- Responsible line management of the Fundraising team, holding team-wide meetings, 1-2-1 sessions, annual appraisals and development plans. Creating a positive working environment within the department to enable all members of the team are productive and motivated.
- Mentor and coach members of the team, identify and support with development needs in team knowledge or experience, offering support and best practice advice.
- Delivering a tactical programme to ensure the successful implementation of fundraising plans and strategy, supporting each member of the fundraising team to meet their targets.
- Identify and clarify relationship overlaps between fundraising team members to ensure clarity for donors and supporters.
- Get involved and support the team with fundraising activities as required. Such as attending fundraising events and activities outside normal working hours, weekends and Bank Holidays when required.
- Support and encourage the team in working effectively with volunteers. Ensuring volunteers have purpose, feel valued, well supported and part of the Beaumond House team.
- Abide by organisational policies and practices, including the equal opportunities policy, confidentiality code and code of conduct.
- Ensure that every activity adheres to the health and safety procedures and guidelines, including carrying out risk assessments in line with policy.
- Hold regular meetings with the fundraising and wider hospice teams to ensure good practice and collaboration.
- Liaise with peers across region and attend meetings organised by hospice specific groups.
- Undertake any reasonable task requested by your line manager.
Strategic Support
- Maintain and build on the established brand of Beaumond House, maximising opportunities with local communities and outlets.
- Be the voice, and champion, of our supporters and donors throughout everything we do. Maintaining feedback through items such as supporter feedback groups.
- Champion innovation in income generation, identify emerging trends in philanthropy, digital fundraising and donor engagement.
- Prepare detailed income and expenditure forecasts and project schedules in line with the organisation’s objectives.
- Support in the development of future strategic projects and priorities with Senior Leadership Team.
- Prepare reports on fundraising performance for board and sub-committees as required.
Administration Duties
- Take responsibility for own administration, always completing to the highest and most thorough standards.
- Maintain accurate and up to date records using agreed systems, such as Xero, Beacon CRM and MS Office 365. Use these to set up and run reports to provide information.
- Support directly or via signposting for IT queries eg. Use of MS 365, Beacon CRM, Gift Aid.
- Respond in a timely manner to enquiries/queries.
General Duties
- To develop and maintain a sound understanding of all facets of the work undertaken by Beaumond House and the hospice movement.
- Work collaboratively and cooperatively with your Beaumond House colleagues.
- Respect confidentiality applying to all areas of Beaumond House.
- Abide by the Health and Safety at Work Act.
- Maintain awareness of Safeguarding responsibilities.
- Work within Beaumond House policies and procedures.
- Participate in and contribute to team meetings.
- Always behave in a professional manner, reflecting and maintaining Beaumond House values.
What we ask of you
- That you act in a manner at all times which supports the Vision and Values of Beaumond House.
- That you have a positive and proactive approach.
- That you are confident and trustworthy.
- Be flexible within the broad remit of the post.
This is a rolling recruitment process, meaning applications will be reviewed as they are received. The process includes an initial video conversation, followed by an in-person interview with the Director of Income Generation and the Chief Executive.
Please note: all roles are subject to receipt of satisfactory references and Disclosure & Barring Service checks.
This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder.
We reserve the right to close the advert at any time; therefore, we encourage applicants to apply as soon as possible
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.
Are you an expert in sustainable community development with a passion for driving meaningful change?
We are looking for a Global Economic Empowerment Specialist to provide strategic direction, ensure program quality, and champion innovative approaches that empower communities. This is a unique opportunity to use your specialized skills and expertise to make a lasting impact, putting your faith into action.
As the ideal candidate, you will be a thought leader with a proven track record in:
- Livelihoods & Economic Empowerment: Driving effective programming in areas such as savings groups, Green Job Creation, Financial Inclusion, Business Development, and Entrepreneurship.
- Strategic Leadership: Providing technical support and direction to staff and partners, ensuring our economic empowerment programs are both high-quality and contextually appropriate.
- Knowledge Mobilization: Serving as a focal point for learning opportunities in livelihoods, Agriculture, and the Environment, and collaborating with a team of Technical Advisers to advance our expertise in the economic empowerment of communities
- Research & Analysis: Researching economic trends and policies to inform and strengthen our programming on livelihoods and the environment
To be successful in this role, you will bring:
- Extensive experience working with staff and national partner organizations in long-term development and crisis recovery.
- Deep technical expertise in livelihoods and/or environmental programming, including savings groups, green job creation, financial inclusion, entrepreneurship, and integration with church-community mobilization.
- Exceptional leadership, communication, and influencing skills.
- A commitment to lifelong learning and a passion for empowering people to escape poverty.
- Fluency in English (both written and spoken) and proficiency in a second language, such as French, Spanish, Portuguese, Arabic, or Swahili, is a significant advantage.
Details:
- Location: Africa Region. The successful candidate must have the right to live and work in an African country where Tearfund is registered and can legally employ staff. Regular travel is required.
- Contract: This is a full-time, two-year fixed-term contract.
- Salary: Market-related and based on location.
If you are a highly skilled professional ready to make a profound difference, we encourage you to apply.
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Travel: Occasional travel within London and UK venues
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
The UK Advocacy team focuses on creating lasting change for people with arthritis.We identify the policy changes that are needed, and influence decision-makers with engaging public affairs tactics and by campaigning alongside people with arthritis.
This role will support our public affairs work targeted at Westminster to make real change happen. This is a fantastic opportunity to work with the team to increase our profile and raise our key policy areas with decision-makers and drive forward the goal of putting the needs of people with arthritis on the political agenda.
About the role
In this exciting role, you will be a critical member of our influencing team, helping to bring the voice of people living with arthritis right into the heart of Westminster. Working with the Public Affairs team, you will help to deliver the charity’s public affairs activities, building a strong profile with decision-makers to ensure our messages and policy priorities are front and centre of their thoughts.
You will support the delivery of exciting and engaging influencing strategies, working with colleagues to combine policy, public affairs, campaigning, media and social media in order to influence policy change. You will also play a key role in organising and delivering the charity’s activities at Parliamentary events and political party conferences.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Strong communicator to help build external relationships with politicians, civil servants and other decision-makers, coupled with good understanding of the Westminster Parliamentary process, UK Government and the wider influencing environment to produce engaging materials and organise events.
- Excellent organisational skills are essential, to deliver a programme of events, politician visits and other activities in Westminster and across the devolved nations.
- Excellent attention to detail, and ability to adapt written and verbal communication styles for different audiences.
- Ability to work with colleagues to develop external briefings, internal briefings and engaging materials for Parliamentarians and policy-makers, with the ability to synthesize often complex policy information.
- Proven ability of monitoring and analysis of the external policy, political and Parliamentary landscape across the UK nations, alerting breaking news and important developments.
- A flexible approach.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews expected during the week commencing 08 September 2025.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Education Officer – Prevention
This is an exciting opportunity to join a national homelessness charity to lead the delivery of our homelessness prevention education programme in the North West as our Education Officer – Prevention.
Position: Education Officer – Prevention
Location: Based in our Manchester office, with frequent travel across the North West
Contract: Permanent
Hours: Full time, 37.5 hours per week
Salary: £29,242 per annum plus pension and other benefits
Closing Date: Sunday 24th August 2025
About the Role
As Education Officer, you will coordinate and deliver the Education Programme across schools, colleges, and youth settings in the North West. The programme aims to prevent youth homelessness through engaging workshops, assemblies, and group sessions that explore topics such as healthy relationships, conflict management and homelessness awareness.
Working closely with the National Education Programme Manager, you will also support the development of new resources and manage relationships with partner institutions. You will be responsible for marketing the programme, delivering high-impact sessions, and generating income through partnerships with educational settings.
This is a fantastic opportunity to join a dynamic team working at the forefront of youth homelessness prevention.
Key responsibilities include:
- Leading the delivery of education workshops and assemblies to young people aged 11–18
- Designing high-quality, engaging resources aligned with national curriculum and tailored to local needs
- Building strong partnerships with schools and colleges to promote and deliver the programme
- Recording and evaluating delivery to ensure effectiveness and continual improvement
- Training and supporting volunteers, including young people with lived experience
- Representing the charity at regional and national events
- Occasionally delivering sessions or attending meetings out-of-hours, with time off in lieu provided
About You
You will need to have the following skills and experience:
- Excellent communication skills and confidence delivering to large groups
- Experience working with children and young people, especially on sensitive issues
- Ability to build strong professional relationships with education staff and stakeholders
- Proven experience in designing educational content and facilitating interactive sessions
- Strong organisational and time management skills
- Self-motivated with a proactive approach and ability to work independently
- Good knowledge of safeguarding procedures and ability to apply them
- Competence in digital tools and content creation
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles
- 26 days annual leave rising to 30 after five years of service
- Family-friendly leave policies including maternity, adoption, parental, and carers leave
- Auto-enrolment pension with employer contributions up to 7%
- Employee Assistance Programme and health support app
- Discount vouchers for gym, retail, food & drink, travel, electricals and more
- Cash benefit plan including cover for dental, optical, hospital stays and more
- Death in service (4x salary)
- Legal Advice Line
About the Organisation
The Organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in preventing homelessness, building resilience, and creating opportunities in education, employment and volunteering across the UK – from Newcastle to London, Greater Manchester to the South Coast.
You may have experience in areas such as: Education Project Coordinator, Youth Engagement Officer, Schools Programme Officer, Prevention Officer, Workshop Facilitator, Learning and Engagement Officer, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a full-time Volunteer and Community Coordinator! The successful candidate will strengthen community activity by engaging with external stakeholders and members of the public, increasing our reach and volunteer numbers. They will ensure that volunteers are supported and equipped to participate in a wide range of activities, both in-person and online.
The role is full-time home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage.
We are a small but mighty charity where no two days are the same. You may be involved in facilitating an online coproduction event one day and speaking at the Senedd the next so excellent communication skills are a must. We currently have over 90 registered volunteers and a key part of the role will be to develop our volunteer programme. As a small team, you will also support our part-time Engagement Coordinator, so there will be plenty of opportunity to demonstrate your creative skills too.
The ability to speak Welsh, or a willingness to learn, is desirable. We may also consider part time hours, or a job share for the right candidates. Please note in your application if this applies to you.
Successful applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
For more information, including accessible formats, please see the attached document.
Mae Triniaeth Deg i Fenywod Cymru (FTWW) yn chwilio am Gydlynydd Gwirfoddolwyr a Chymuned yn llawn-amser! Bydd yr ymgeisydd llwyddiannus yn cryfhau gweithgarwch cymunedol drwy ymgysylltu â rhanddeiliaid allanol ac aelodau o'r cyhoedd, gan gynyddu ein cyrhaeddiad a nifer y gwirfoddolwyr. Byddant yn sicrhau bod gwirfoddolwyr yn cael eu cefnogi a'u paratoi i gymryd rhan mewn amrywiaeth eang o weithgareddau, wyneb yn wyneb ac ar-lein.
Mae'r swydd lawn-amser hon wedi'i lleoli gartref ar gyfer pobl sy’n byw yng Nghymru, a bydd angen teithio i ddigwyddiadau a chyfarfodydd o bryd i'w gilydd, felly byddai trwydded yrru a char yn fantais.
Rydym yn elusen fach ond grymus lle nad oes dau ddiwrnod yr un fath. Efallai y byddwch yn ymwneud â gwaith hwyluso digwyddiad cyd-gynhyrchu ar-lein un diwrnod, ac yn siarad yn y Senedd y diwrnod nesaf, felly mae sgiliau cyfathrebu rhagorol yn hanfodol. Ar hyn o bryd mae gennym dros 90 o wirfoddolwyr cofrestredig a rhan allweddol o'r rôl fydd datblygu ein rhaglen wirfoddoli. Fel tîm bach, byddwch hefyd yn cefnogi ein Cydlynydd Ymgysylltu sy’n gweithio’n rhan-amser, felly bydd digon o gyfle i ddangos eich sgiliau creadigol hefyd.
Mae’r gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu, yn ddymunol. Mae hi’n bosibl y byddwn hefyd yn ystyried oriau rhan-amser, neu rannu swydd ar gyfer yr ymgeiswyr addas. Nodwch yn eich cais os yw hyn yn berthnasol i chi.
Bydd angen i ymgeiswyr llwyddiannus gwblhau gwiriad manwl gan y Gwasanaeth Datgelu a Gwahardd a darparu geirdaon cyn i unrhyw gynnig cyflogaeth gael ei wneud.
Am ragor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen sydd ynghlwm.
The client requests no contact from agencies or media sales.
Various locations across Liverpool
About the Role
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Work with a team of welfare benefit advisers to ensure effective support, supervision and appraisal
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Maintain effective admin systems and records, work cooperatively with colleagues, encourage good teamwork and clear lines of communication.
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Provide specialist welfare benefits advice in person and via digital channels to a small number of clients to support the team target and continuous development.
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Make home/outreach visits as necessary inc Torus Foundation and Citizens Advice buildings.
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Act for the client where necessary by calculating, negotiating, drafting or writing letters, negotiating with third parties as appropriate.
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Prepare and present welfare benefits cases to the appropriate statutory bodies, tribunals and courts as appropriate, up to and including level 2 tribunal.
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Provide advice and assistance to colleagues across the whole range of welfare issues.
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Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.
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Carry out Quality of Advice Assessments and file reviews in accordance with agreed Advice quality standards and procedures
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Assist with social policy, providing information to inform CAL Senior Leadership Team
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Keep up to date with legislation, case law, policies and procedures relating to welfare and undertake appropriate training.
General
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Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff perform optimally.
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Ensure that all work meets quality standards and the requirements of the funder
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Attend relevant internal and external meetings as agreed with the line manager.
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Assist with initiatives for the improvement of services.
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Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
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Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
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Identify own learning and development needs and take steps to address these with your Line Manager
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Key holder responsibility, opening and closing the building where necessary.
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Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
Requirements
1. Minimum of two years experience in welfare rights advice work
2. Extensive knowledge and experience of welfare benefits legislation.
3. Effective oral communication skills with particular emphasis on negotiating and representing.
4. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
5. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
6. Ability to prioritise own work, meet deadlines and manage caseload.
7. Ability to use ICT in the provision of advice and the preparation of reports and submissions.
8. Ability to motivate and line manage staff
9. Ability to monitor and maintain own standards.
10. Demonstrate understanding of social policy trends and their implications for clients and service provision.
11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
About us
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Project Supervisor is responsible for supervising and overseeing the delivery of a Welfare Benefits Advisory Service. The supervisor will provide guidance, support, and leadership to a team of Welfare Benefits Caseworkers, ensuring the provision of high-quality welfare benefits advice to individuals and families in need. The role requires strong supervisory, communication, and organisational skills to effectively support the management of the project, monitor caseworkers' performance and adviser consultancy. The project supervisor will also be required to take on some casework for clients who require specialist advice regarding the review/appeals process, prepare clients for appeals tribunals and to represent at hearings where appropriate.