Knowledge manager jobs in london
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Maintain and improve departmental filing systems to achieve maximum efficiency.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
- Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
- Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Why you should apply:
Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
The client requests no contact from agencies or media sales.
This dual role is split approximately 40% fundraising and 60% project leadership and partnership development. You will play a key role in securing new income streams through successful funding applications to trusts, foundations, and public-sector bodies, while also overseeing the delivery of inclusive, community-based projects and representing ECP on key strategic forums and partnership steering groups.
We are looking for someone who shares our passion for equity, diversity, and inclusion, and who believes in creating real opportunities for children, young people, and families from all backgrounds to thrive. You’ll be joining a collaborative, values-driven team committed to improving life chances and strengthening communities through partnership working.
This position can be full-time (35 hours per week) or part-time (4 days per week), with the option for hybrid working (up to one day per week from home) — arrangements to be discussed at interview.
Please note: Only candidates with credible, demonstrable experience in bid writing and securing external funding will be considered for this role.
Key Responsibilities
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Research, develop, and write high-quality funding bids to charitable trusts, foundations, and statutory funders.
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Identify and pursue new fundraising opportunities that align with ECP’s mission and priorities.
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Lead, coordinate, and evaluate community and school-based projects, ensuring delivery excellence and measurable outcomes.
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Recruit, line-manage, and support project mentors and freelance staff.
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Represent ECP confidently at stakeholder meetings, local forums, and strategic steering groups.
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Maintain excellent relationships with partner schools, community organisations, and funders.
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Ensure all project delivery, data management, safeguarding, and evaluation processes meet compliance and best-practice standards.
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Produce reports, case studies, and impact summaries for funders and stakeholders.
Person Specification
You are:
Enthusiastic, community-minded, and self-driven — with a genuine commitment to equity, diversity, and inclusion. You care deeply about improving life chances for children, young people, and families, are strategic in your approach, and are equally confident crafting compelling funding bids and representing the organisation in high-level partnership meetings.
Knowledge, Skills & Experience
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Proven success writing funding bids and securing grants from trusts, foundations, and public-sector bodies (essential).
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Excellent written and verbal communication skills; able to produce persuasive, evidence-based proposals.
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Demonstrable ability to manage multiple projects, partners, timelines, and budgets.
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Strong stakeholder and partnership-building skills, with a collaborative and inclusive approach.
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Understanding of impact measurement, data analysis, and funder reporting.
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Experience in community, education, or youth-focused settings.
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Confident, adaptable, and highly organised; proficient with Microsoft Office and IT tools.
Values and Commitment
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A strong understanding of, and sensitivity to, the experiences of diverse and under-represented communities.
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A genuine belief in the power of community engagement to improve wellbeing and opportunity.
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Commitment to upholding ECP’s values of inclusion, collaboration, and empowerment.
Additional Information
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This role can be full-time (35 hours) or part-time (4 days per week).
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Term-time contract conditions are offered.
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Flexible and hybrid working arrangements are available (up to one day per week from home).
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Closing Date: Friday 21 November 2025
Interview Dates: 2nd and/or 3rd December 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a flexible, reliable, and enthusiastic Support Worker to deliver and develop services for Young Carers aged 5–16. The role involves three key parts. The first is delivering engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is providing one-to-one support to help Young Carers manage challenges, access services, and prioritise their mental and emotional wellbeing. The third is leading outreach to identify and engage hidden Young Carers.
About The Role:
You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. Alongside group activities, you will offer one-to-one support to individual Young Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers.
This is a part-time post (3 days per week). The regular days will be Wednesday - Friday, However flexibility is required, with regular evening and occasional weekend work.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
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Experience facilitating groups or activties
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Ability to provide one-to-one support in a sensitive and empowering way
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Strong communication skills with young people, families, and professionals
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends when required
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Commitment to equality, diversity, and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Please send your C.V and a comprehensive cover letter detailing how you meet the person specification.
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
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Act as the first point of contact for all referrals over the weekend across both hospitals.
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Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
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Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
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Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
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Collect feedback from service users and upload to case management system.
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Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
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Deputise for the manger at discharge planning and other meetings as required.
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Support hospitals to improve the patient’s experience of the discharge process.
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Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
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Work collaboratively with other agencies providing support services.
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
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Plan and develop person centred interventions to provide short term support for people after hospital discharge.
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Deliver the front-line support services over the weekend
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Provide occasional cover for the A/L of other Project Officers
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Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
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Supervise, support and develop DSWs and volunteers in your service.
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Liaise with the handyperson service about referrals and jobs for service users.
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Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
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Arranging access visits to service user’s homes.
Administration
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Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
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Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
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Ensure wards have good supply of service leaflets and referral forms.
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Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
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Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
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Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
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Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
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Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
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Be familiar with and to implement AUKEL policies and procedures.
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Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
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Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
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Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
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Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
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Liaise with contractors to arrange deliveries and works to service user’s homes.
General
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Meet regularly with your line manager for support, supervision and appraisal.
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Attend team and staff meetings, (and other meetings) as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Undertake any training required to fulfil the post.
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Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
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Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
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The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
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Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Minimum of 2 years’ experience of working within a health or care setting.
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Experience of using IT systems to record work done.
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Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
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Experience of working within a hospital setting
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Experience of managing and developing staff.
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Experience of working with older people
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Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding of the needs of patients who may lack family or other support.
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Understanding of the needs of lone workers whilst working in the community.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
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Knowledge of CQC fundamental standards
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Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
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Excellent interpersonal skills
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Excellent verbal and written communication
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Intermediate IT skills
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Excellent planning and organisational skills
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Ability to work calmly under pressure.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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The role is required travel across East London
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Flexibility in working hours to meet organisational needs.
Additional Information
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This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
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In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.

The client requests no contact from agencies or media sales.
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.
Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.
We are very proud of our new innovative strategy, our priorities and our principles.
Here at the IOP we are looking for a People & Policy Partner (Maternity Cover) until mid-November 2026 to support us in our mission.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ in the UK policy to make working at the IOP as flexible as possible. This is complemented with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose when to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working
The Role
The role is ideal for someone with strong ER and policy writing experience and good knowledge and understanding of UK employment legislation, key HR legislation and HR systems to appropriately advise and lead on ER cases. Ideally you would need to be CIPD part qualified or studying towards a qualification.
We are looking for an organised, resilient and dependable individual who has proven ability to work within a small team, as well as under their own initiative, and who can communicate effectively across the organisation both in written and oral form.
Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues is essential.
What will I be doing?
- First point of contact on IOP’s ER issues and responses, replying to queries in a timely manner
- Taking the lead on IOP HR policies, assessing and updating them on an ongoing basis in line with employment law changes
- Soley managing employee relations’ activities, ensuring that outcomes are proportionate, reasonable, timely and in line with legislation and the Institute’s policies
- Guiding, advising and assisting management and senior management through employee relations processes
- Providing people management advice and support to line managers, to enable them to fully undertake their people management role and ensure they are fully aware of the risks / implications associated with their decisions
Who will I work with?
- Internally, the role works across all departments as well as IOP Publishing HR and Finance
- Externally, the role works with employment lawyers, occupational health providers and EDI professionals
Ideally, your skills include:
Essential Criteria
- A sound knowledge of employment legislation and its application
- Strong sense of professional boundaries and the importance of confidentiality
- Strong interpersonal skills with ability to listen, discuss, negotiate and provide advice on difficult, complex or sensitive issues
- Experience working in a busy and varied role in a fast-paced environment, autonomously
- Strong working knowledge of employment law and HR best practice
- Absolute attention to detail
- HR qualification
Desirable
- Level 5 CIPD qualification (or working towards it)
- Experience using HR systems, ideally iTrent (Electric Theme)
Application
Alongside your CV, please ensure you include a brief cover letter stating how you meet the person specification.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
Should you require any reasonable adjustments to support you in your application and / or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
To apply for this role please click the link below, best of luck with your applications!
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Sickle Cell Society (SCS)
The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 18,500 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage.
Job Purpose:
To assist the Fundraising Manager in the delivery of the Sickle Cell Society’s (SCS) Fundraising Strategy and on-going development to achieve its fundraising priorities and targets. An exciting and varied role we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘cando’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.
The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.
You will be responsible for the membership and donors’ database (Beacon) keeping up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.
The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels.
This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.
Visit our website for a job description and details on how to apply. The role closes on October 28th 2025
We support and represent people affected by sickle cell disorder.
The client requests no contact from agencies or media sales.
RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.
The Role
The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.
Case Work duties and responsibilities include but not limited to:
- Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.
- Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.
- Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.
- Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.
- Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.
- Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.
Office and management duties and responsibilities include but not limited to:
General Administration
- General office administration including dealing with all post, emails, and telephone calls for the RMF.
- Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.
- Track and monitor applicant and case load data, identifying any trends or patterns of behaviours. Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.
- Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.
- Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.
RMF Board Meetings
- Support the Casework Manager with preparing the case papers and all supporting documentation for the Board meetings.
- Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.
- Managing and tracking each beneficiary offer and acceptance of award.
Payment Arrangements
- Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate. Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.
- Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.
- Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.
- Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.
Marketing and Profile raising
- Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.
- Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;
Compliance
- Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.
- Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.
- Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;
- Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.
Qualifications, skills, attributes, and experience
- Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
- A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
- Strong working knowledge of the advice sector, and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
- An excellent understanding of the Data Protection and UK GDPR
- Excellent administrative skills and casework recording, with an attention to detail
- Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
- Empathy and the ability to identify applicant’s areas of need
- Knowledge of working within safeguarding policies and principles
- Excellent time management and organisational skills and the ability to manage their workload
- Strong problem-solving and analytical skills
- Resilience and the ability to maintain a professional approach even in difficult circumstances
- Excellent critical thinking skills
- Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
- Ability to work from home with reliable, high speed internet
This role is under the employment of the RMF. However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance training sessions and any other training required by Epsom College.
We reserve the right to close before the deadline if we receive a large number of applicants.
The client requests no contact from agencies or media sales.
UK People Support Team Lead
Contract: Permanent, Full-time, 35 hours per week
Salary:£57,415 - £60,436 per annum with excellent benefits
Location: London, UK.
UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).
The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission. A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment.
About the role
A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.
Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.
You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.
In this role, you will:
Team Leadership
- Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
- Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
- Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.
Payroll, Pension and Reward
- Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
- Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
- Implementation of a new payroll system for the UK.
Systems and Reporting
- Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
- Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
- Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
- Annual analysis and statutory reporting of the Pay Gap in the UK.
Compliance and Contract Management
- Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
- Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.
Other
- Ownership of salary calculations in the event of employee termination and/or redundancy.
- Monthly payroll and pension sign off.
- Budget management and invoice approval.
Requirements
To be successful, you will need:
Functional skills
- Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
- Proven experience in managing and running in-house payroll for at least 250 staff or more.
- Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
- A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
- Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
- Demonstrate project management capability.
- Proven experience in contract management and managing a wide range of third-party service providers.
Personal qualities
- A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
- Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.
Desirable capabilities
- Degree-level education or equivalent.
- Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
- An interest in and/or knowledge of development issues and the work of INGOs.
Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.
How to apply: Click Apply to upload your CV and a short one-pager Cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





A little bit about the role
Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.
The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.
The Academic Programmes Officer will work primarily as part of the Academic Registry, within Programme Management, to contribute to a first-class participant experience on the Approach Social Work programme. You will need to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A responsive and supportive standard of customer service is expected throughout, including at peak periods.
Some key responsibilities include:
- Coordinate assessments and preparation for exam boards, including managing marker allocations, deadlines and payments, and recording and communicating assessment outcomes
- Analyse feedback and other data to support the continuous enhancement of the Approach Social Work programme.
- Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements
- Build strong working relationships within Frontline and with external partners, e.g. in our university partner, to support effective collaboration
A little bit about you
We are looking for someone who is committed to Frontline’s values and can balance support for participants with an understanding of the importance of agreed regulations and procedures in maintaining academic standards. You will be highly numerate and organised, with excellent attention to detail. Experience of working with student records in a higher education environment is highly desirable.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The International Programmes Department (IPD) is a busy, multi-functional team at the heart of the work of Muslim Aid in the UK and internationally.
The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes.
The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.
About the Role:
- Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
- Responsible for updating and maintaining the Project Tracker and SharePoint site.
- Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
- Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
- Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
- Support the development of IPD wide administrative systems.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Previous experience of working within a Programme Support/administrative role.
- Experience of working with budgets and/or processing payments.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- High degree of organisational and time management skills.
- Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
- Ability to work under pressure, be proactive and work on own initiative.
Why you should apply:
Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?
ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.
As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy




The client requests no contact from agencies or media sales.
Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.
It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.
OVERVIEW
We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team. This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.
In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks. You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.
This role offers:
- High-level autonomy and the chance to operate at board and senior management levels.
- Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
- A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
- The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.
CONTRACT DETAILS
Location: Primarily remote with occasional working in London
Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required
Contract Type: Fixed-term, 2 years
Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme
Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day
Reporting To: CEO
KEY RESPONSIBILITIES
Executive Support
- Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
- Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
- Organise external meetings, including venue liaison, room bookings, and travel arrangements.
- Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
- Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
- Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
- Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.
Board Support & Impact Reporting
- Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
- Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
- Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
- Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.
Governance and Additional EA Support Duties
- Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
- Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
- Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.
These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.
PERSON SPECIFICATION
Essential:
- Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
- Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with a high level of attention to detail.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and collaboratively within a team.
- Demonstrable discretion and ability to handle confidential information with professionalism.
Desirable:
- Familiarity with governance structures and impact reporting frameworks.
- Strong analytical and problem-solving skills.
- Experience in project management and coordinating cross-functional initiatives.
- Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
- Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.
INSTRUCTIONS TO APPLICANTS
Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work. Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.
Key Dates
Closing date for applications: Monday 20 October at 9:00am
Shortlisted candidates notified: Via email on or before Wednesday 22 October
Interviews: First Round: Tuesday 28 October, Second Round: w/c Monday 03 November
We use a blind recruitment system to ensure fairness. Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.
We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Senior Financial Accountant - Restricted Income
Reference: OCT20254404
Location: Flexible in UK
Contract: 12 months, fixed term
Hours: Full-Time, 37.5 hours per week
Salary: £47,313.00 - £50,309.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you a qualified accountant looking to make meaningful impact? This is an exciting opportunity to join the RSPB’s dynamic Finance team and contribute to one of the UK’s most influential conservation charity. With an annual income exceeding £170m and over 1.15 million members, the RSPB combines charitable impact with a substantial commercial operation - offering you both challenge and opportunity.
This role plays a pivotal part in embedding the Overhead Cost Recovery (OCR) internal recharge mechanism into our financial operations. The OCR initiative is designed to improve how we cost projects and recover overheads, aiming to deliver a net financial benefit of approximately £1million annually. By supporting this initiative, you will help drive financial sustainability, improve cost transparency, and enable better decision making across the organisation.
As a Senior Financial Accountant - Restricted Income, you will be a key member of the Financial Planning & Reporting team. Your responsibilities will include:
- Implementing the OCR mechanism: - set-up coding structures and integrate overhead recovery into financial systems and reporting templates.
- Project-level financial management: - Execute debits/credits, track overhead recovery, and monitor funding gaps using a standard 15% OCR rate.
- Stakeholder engagement: - Collaborate with Project Managers and Fundraisers to assess and communicate OCR funding status.
- Financial Planning and modelling: - Prepare and present budgetary analysis, support strategic decision-making, and contribute to long term financial planning.
- FCR tool ownership: - Maintain and update the Full Cost Recovery Projects costing tool and associated guidance, ensuring effective training and usage.
This role offers the opportunity to influence financial strategy and improve operational efficiency across a complex and diverse organisation.
Essential skills, knowledge and experience:
Qualification:
- Professional accounting qualification (e.g. ACCA, CIMA or equivalent).
Skills:
- Strong analytical and financial modelling skills.
- Ability to communicate financial information clearly to both finance and non-finance audiences.
- Advanced excel skills.
Knowledge:
- Solid understanding of financial management and processes and double-entry accounting.
- Familiarity with financial management standards and charity sector regulations.
Experience:
- Proven management accounting experience.
- Track record of delivering projects that improve profitability or efficiency.
- Experience preparing reports for external stakeholders (e.g. HMRC, Charity Commission)
Desirable Attributes:
- Experience with accounting software within a medium sized organisation.
- Experience of liaising with auditors, trustees, and regulatory bodies
Additional information:
- This role is remote, but occasional travel to RSPB HQ in Sandy and other UK locations may be required. Overnight stays may be necessary.
- This is a 12-months fixed-term full-time role for 37.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
- You will be expected to support our Environmental Policy and promote sustainability in your work.
- Volunteers are integral to the RSPB’s mission - staff are encouraged to support and collaborate with them.
Closing date: 23:59, Sunday, 2nd November 2025
We are looking to conduct interviews for this position from 10 November, 2025.
Please note that we will be actively recruiting for this role and reserve the right to close this vacancy should sufficient applications be received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV and complete a short form with cover letter. Please use the cover letter section to explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.


