Knowledge manager jobs in london

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re seeking a skilled and proactive Digital Insight Analyst to oversee Blood Cancer UK’s digital tracking and analytics function. In this role, you’ll ensure our digital data from web, email, social media, and campaigns is accurate, reliable, and turned into clear, actionable insights that empower teams to make faster, evidence-based decisions. 

You will manage the implementation and quality assurance of tracking across platforms, monitor SEO and on-site search performance, and support the measurement and evaluation of campaigns and experiments. Working closely with Product, Content, and Marketing teams, you’ll embed robust measurement practices from the start of projects to help drive continuous improvement. 

You will be responsible for designing and building comprehensive data dashboards that combine digital data from multiple sources, to deliver accessible visual insights for various teams. You will set up, validate, and troubleshoot all data tracking and tagging across our platforms to ensure the highest level of data integrity and accuracy.

Additionally, you’ll play a vital role in enhancing data literacy across the organisation by providing guidance and training. You’ll act as a strategic partner by supporting the Insight & Digital Performance Lead to influence senior leaders and shape organisational priorities through data-driven insight.

Expected travel for this role is, quarterly in-person team meetings, 1–2 all-staff away days per year, plus additional travel to the London office and external meetings as required.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

We are looking for a Policy and Public Affairs Coordinator to develop and support strategies that support our policy and national influencing capacity. This role will strengthen relationships with key stakeholders and decision-makers, and ensure that students voices are heard on the issues that effect them.

The role is full and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

The Latin American Women’s Rights Service (LAWRS) is a human rights, feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs and facing barriers to social protection. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change.

The post holder will join our Counselling and Psychotherapy team, providing emotional support sessions, clinical assessments and one-to-one short term therapy to Latin American women; delivering group work activities and psychoeducational workshops; and dealing with internal and external referrals, working closely with other teams at LAWRS and external agencies. 

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.

Background to the role

Job description

Job Purpose

• The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes. 

Key Tasks

•  Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
• Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment.
• Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home.
• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending. 
• Help maximise service user independence by adopting an enabling approach.
• Develop a listening and caring relationship with the service user and their families/carers.
• Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc.
• Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan.
• Accompany service user outside the home e.g. hospital/GP appointments etc.
• Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc.
• Ensure services provided by AUKEL in the community are safe and person centred.
• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.
• Provide cover in the case of sickness and annual leave periods of colleagues.
• Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system.
• Meet with volunteers to provide support and guidance.
• Work with a range of professionals including:
• Supporting health and social care professionals with patient discharge
• Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge.

Administration

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App).
• Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures.
• Ensure service user comment sheets are completed.
• Support the return of Customer Comment sheets and general feedback in respect of your own service users.

Quality

• Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles.
• Deliver all work in line with AUKEL quality mark standards.
• Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2.
• Complete essential training as required by AUKEL to provide safe services.

Liaison

• Work in collaboration with other agencies providing support within the customer's home.
• Work under the direction of the service manager and project officers.
• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. Head of Hospital and Home Services

General

• Meet regularly with your line manager for support, supervision, and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Complete any training which is required to fulfil the role.
• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
• Work within AUKEL’s expectations of professional boundaries and confidentiality

 Functional Links

• The post holder report to the Hospital Service Manager.
• Close working with NHS health & social care professionals.
• Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
• Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.

Desirable

• Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
• Experience of working collaboratively with external partners.

Knowledge & Understanding

Essential

• Understanding and commitment to empowering individuals to reach their full potential.
• Understanding the principles of confidentiality in practice.
• Understanding of safeguarding and when to raise a concern.
• ·Understanding of stigma and discrimination, and the impact this has on people’s lives.

Desirable

• Knowledge of local services available to adults and their carers
• Understanding of hospital discharge procedures.

Skills/Attributes

Essential

• Excellent interpersonal skills
• Good English verbal and written communication skills
• Good planning and organisational skills.
• Ability to work independently and as part of a team
• Ability to prioritise and manage time and resources in a competent manner
• IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

Desirable

• Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
• Able to use Charity Log (CRM used by AUKEL).  Training will be provided as necessary.
• Ability to drive with use of own vehicle (mileage and essential car users will be paid).

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
• The role is required travel across East London

Role Summary

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.

We are recruiting for a Temporary Senior Campaigns & Public Affairs Officer for a social welfare charity. You will need strong experience in public affairs, event management and briefing senior leaders .

Hybrid working 2 days in their London office

The Role
Support with project management and maintaining clear communication between teams across the organisation during a fast-paced period.
Provide monitoring of relevant external policy and political developments.
Support with the planning, coordination and delivery of our parliamentary
Provide briefings and key data for internal and external stakeholder
Draft press releases, policy blogs, and external communications related to policy and public affairs.
Support digital campaigning efforts through Engaging Networks, including drafting clear communications to supporters and politicians.
Ensure consistent branding, messaging, framing and tone of voice is used in all materials.
Ensure the voices of people with lived experience are centred in our campaign communications
Identify opportunities to influence external moments.
Support with campaign launch strategy, planning, monitoring and evaluation
Identify strategic MPs or influential contacts to support our strategy and support with engagement.
Represent the organisation at relevant meetings, conferences, and forums.

The Candidate
Strong communication skills including writing and editing with the ability to communicate in person and via telephone,video call or email with colleagues, campaigners and members of the public
Experience of communicating with politicians and government officials.
Experience of supporting fast-paced public affairs or campaign strategies.
Experience of involving people who are affected by an issue in campaign activity.
Experience of using digital tools to campaign ideally Engaging Networks
Strong knowledge of the current UK political environment, including parliamentary procedure.
Some knowledge of social security, poverty and financial insecurity in the UK.
Good knowledge of different campaigning tools and tactics

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you an engaging leader with the ability to motivate your teams, influence senior stakeholders and champion the power of strategic audience development? Do you want to be part of our once-in-a-generation opportunity to beat dementia by driving growth and impact through audience strategy?

About The Role
We are recruiting for a Head of Audience Strategy to join on a permanent contract. This is a home-based role working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.

The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society – the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change. Crucial to this is strategic audience development: driving growth by being clearer about who we need to engage, why, and how.

As Head of Audience Strategy, you will develop a comprehensive strategy that delivers a step-change in the maturity and effectiveness of audience insight at Alzheimer’s Society. Built on a range of high-quality insight, data analysis and modelling, the strategy will reflect the evolving relationship to dementia and our Society among the public and other key external stakeholders.

You will work to identify the priority groups we need to engage to drive sustainable growth across all areas of engagement. You and your team will support teams to develop acquisition and engagement strategies which feel truly audience-led, orchestrating warm supporter communications and journeys which ensure we’re growing the right audiences to meet our objectives.

A priority will be ensuring that teams have the right tools to understand, segment and target their priority audiences. You will also be responsible for supporting teams to generate high-quality evaluations of activity in relation to audience goals – using these to capture new insights that improve our overall understanding and demonstrate the value of your team. At all times, you’ll act as an articulate champion of the power of audience strategy. You will lead senior conversations across the Society about what we know and wish to achieve with our audiences and constantly seek opportunities for your team to support others to enhance their impact and deepen their engagement.

We have provisionally scheduled the first stage of interviews for this role to take place on Wednesday 19th and Thursday 20th November.

About you
Joining us, you’ll have experience in developing and implementing audience or engagement strategies, and extensive experience of diverse qualitative and quantitative research methods and data analysis. You will also be able to demonstrate proven ability to synthesise these insights and apply them to all levels of the marketing funnel, across cold and warm audiences.

Crucially, you’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams. You’ll be able to take a holistic view across the areas you manage and use this insight to contribute to organisational strategy through an audience development lens.

You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia, you might be an accomplished Audience Insight professional looking for progression or be an established senior leader in this area already. We’re interested to hear from you if you feel that your skills and experience could be transferred to this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help drive significant growth across all our engagement channels in the coming years.

What you’ll focus on:

- Developing and implementing a Society-wide audience strategy that demonstrably helps to drive growth by clearly laying out the key groups that Alzheimer’s Society needs to engage (including how and why) to progress different areas of our activity.
- Supporting senior stakeholders to create sub-strategies that help directorates and departments working on specific activities, campaigns, content and channels to clarify their target audiences for engagement (acquisition and retention) to drive growth and impact.
- Acting as our leading ambassador and spokesperson for audience strategy and insight, representing our audience knowledge and approach in senior forums as well as with key external partners (e.g. media and creative agencies).
- Leading the evaluation of you and your team’s contribution, developing a high-performance culture rooted in continuous improvement and a growth mindset. In addition to demonstrating the benefits of a more strategic approach to audience insight in terms of driving growth and impact.
- Oversee the co-ordinated delivery of high-quality insight, analysis and delivery from your teams, ensuring that their outputs meet the strategic and operational needs of the Society at large, and individual marketing and engagement teams.
- Using your understanding of our audiences and audience strategies to ensure our policies, processes and systems are optimised to grow engagement in line with our ambitions.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA)

Are you ready to use your financial expertise to drive fundraising growth and help shape a more inclusive future for people with learning disabilities?

Join Mencap as our Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA) and play a pivotal role in maximising the impact of our fundraising and advocacy work. 

About the Role

As part of our collaborative Finance Business Partnering team, you’ll support fundraising, communications, advocacy, and activism across Mencap. You’ll provide clear financial advice, insightful analysis, and strong financial management to ensure our fundraising income is used effectively to benefit people with learning disabilities. 

Over the next five years Mencap have big ambitions to significantly grow our fundraising income and increase our influencing and campaigning impact to ensure people with a learning disability can live life to the full. 

This role is a full time permanent position.There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK. You will need to travel occasionally for meetings. However, this role will primarily be working remotely. 

Key responsibilities include:

· Partnering with directorate teams to create robust budgets and forecasts, offering support and advice for realistic financial planning.

· Providing clear financial reports and analysis to help teams understand results, spot emerging issues, and make informed decisions.

· Supporting complex income forecasting (e.g. legacies), using scenario analysis to guide planning and assess risk.

· Delivering financial analysis and modelling to support investment decisions.

· Ensuring funding applications and management of restricted funds are accurate and compliant.

· Improving finance processes and reporting, including with our new Salesforce fundraising CRM system.

· Acting as key contact for external auditors and funders regarding fundraising financials.

· Ensuring accounting and financial compliance with Charity SORP and other relevant regulations.

· Managing and coaching an FBP team member, supporting their development.

What You’ll Bring

· Qualified accountant (CIMA, ACA or equivalent).

· Proven experience in finance business partnering, ideally within a charity or fundraising environment.

· Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial data.

· Excellent relationship-building and stakeholder management abilities.

· Clear communication and influencing skills, able to explain financial information to others.

· Motivation to improve systems and processes.

· Commitment to improving the lives of people with a learning disability.

Highly desirable:

· Knowledge of Charity SORP and charity finance regulations.

· Experience with restricted reserves and external reporting to funders.

· Familiarity with fundraising bids, donor engagement, and business development.

· Salesforce and/or Power BI experience.

If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!

Applications close on Monday, 3rd November. If you're interested in this position, we encourage you to apply as soon as possible. Interviews will begin once suitable candidates are identified, and the advert may close early.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

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We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

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At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

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Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

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We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

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Commitment to Equality, Diversity & Inclusion

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SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

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SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

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Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

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Further Information

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To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

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Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

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​Accessibility

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We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives of seriously ill children.

Reporting to the Head of Fundraising, you’ll be a vital member of our charity team, responsible for activity across community and events fundraising. This role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.

Please click on the attached job pack for the role description, more details about The Brompton Fountain and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the opportunity

As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person’s story, and helping them take informed, practical steps toward safe and sustainable housing.

You’ll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out.

This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You’ll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs.

Key Responsibilities

1. Listening, Assessing and Planning Together

• Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns.

• Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing.

• Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals.

2. Empowering Through Support and Connection

• Build trusting, non-judgemental relationships that respect each individual’s dignity and lived experience.

• Support people to access housing options, benefits, and other community services that promote long-term stability.

• Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey.

3. Navigating Systems and Opening Doors

• Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing.

• Connect people with the right services at the right time, advocating where needed to remove barriers to access.

• Help individuals build the skills and confidence to engage with public services independently.

4. Working Across Charity Partners

• Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments.

• Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness.

• Maintain high standards of person-centred support regardless of setting or location.

5. Information Sharing and Case Recording

• Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems.

• Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency.

• Share insights that support continuous service improvement and learning across partners.

6. Collaboration and Partnership Working

• Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support.

• Represent the service positively, contributing to shared efforts in preventing and relieving homelessness.

• Communicate openly and clearly with internal teams and external partners to align support and improve outcomes.

7. Promoting Inclusion and Long-Term Independence

• Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities.

• Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future.

8. Safety and Wellbeing

• Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others.

• Apply safeguarding principles and respond appropriately to risk and concern in community settings.

9. Team Learning and Development

• Engage in supervision, reflection, and training opportunities across partner teams.

• Share learning and insights from placements to contribute to service development.

• Stay open to feedback and committed to your own professional growth and development.

Person Specification

We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don’t need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference.

Essential Skills and Approach

· Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences.

· Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners.

· Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture.

· Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don’t wait for problems to escalate—you act early to prevent crisis.

· Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You’re able to prioritise effectively and remain calm under pressure.

· Digitally confident: You’re comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally.

· Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude.

Desirable (but not essential)

· Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience.

· Knowledge of local services or networks that support people with housing, welfare, health, or employment needs.

· Experience using case management or database systems to record support activity. housing and support databases or case management systems.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

Application process/next steps

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

We are looking for an experienced senior manager to lead our strategic communications, external engagement and network development. The post holder will champion The Politics Project’s mission, strengthen its profile, and foster partnerships that help empower young people.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

The Head of Communications and Networks will amplify The Politics Project’s voice, build strategic partnerships and strengthen collaboration across the youth, education and democracy sectors. You will lead on communications, stakeholder engagement and the continued development of the Democracy Classroom Network.

You will oversee a team responsible for communications, partnerships and events, providing leadership and guidance to ensure clear messaging, impactful storytelling and strong, coordinated engagement across the sector. The post holder will combine strategic thinking with strong operational delivery, managing both the external profile of the organisation and the networks that underpin its reach and influence.

Key responsibilities include:

Communications

• Develop and lead The Politics Project’s communications strategy to raise visibility and strengthen reputation.
• Ensure clear, consistent messaging across all channels, including website, social media, newsletters and press.
• Lead media relations, drafting press releases, handling journalist enquiries and identifying media opportunities.
• Monitor and evaluate communications activity to measure reach, engagement and influence.

Partnerships and networks

• Work with the Partnerships Manager and Director to cultivate and manage relationships with key stakeholders across civil society, government, education and youth sectors.
• Oversee the day-to-day running of the Democracy Classroom Network, including partner communications, newsletters and database management.
• Create opportunities for collaboration and knowledge-sharing between organisations, policymakers and institutions.
• Oversee the Democracy Classroom Platform and ensure it continues to grow as a trusted resource hub for teachers and practitioners.
• Act as The Politics Project’s representative and ambassador at external meetings, conferences and events.

Leadership and management

• Lead and mentor the communications and networks team, including line management of the Partnerships Manager, Communications Lead and Programme Coordinator.
• Manage relationships with freelance designers, illustrators and developers.
• Oversee evaluation and monitoring of communications and network activities, producing reports as required.
• Manage budgets and allocate resources effectively for communications, campaigns and events.
• Contribute to the organisation’s strategic planning and cross-programme collaboration.
• Carry out other duties as required in support of the organisation.

This is a fast-paced senior management role in a small but growing organisation. The post includes a six-month probation period and is fixed-term until March 2027, with the potential of extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.

BENEFITS

• 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
• 4% employer pension contribution.
• Professional development and training opportunities.
• Friendly, inclusive and supportive working environment.

ABOUT YOU

You are an experienced communications and partnerships leader who is passionate about democratic engagement and young people’s participation. You will bring creativity, strategic insight and strong relationship-building skills to strengthen The Politics Project’s profile and expand the Democracy Classroom Network.

You will have a track record of managing people and projects, developing communications strategies, and building collaborations across complex stakeholder landscapes. You will be confident in navigating the intersections of education, youth engagement and democracy, and able to balance strategic oversight with hands-on delivery.

Above all, you are a strong leader, communicator and collaborator who can inspire others, think strategically, and deliver tangible results in a fast-paced, mission-driven environment.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that will be provided.

SKILLS AND EXPERIENCE

Essential

• Proven experience in leading communications, external engagement or partnership functions at a senior level.
• Experience managing and motivating teams, including staff and freelancers.
• Demonstrable success in developing and delivering communications strategies that raise profile and influence change.
• Strong understanding of press, media and digital channels, including social media campaigns and storytelling.
• Excellent writing, editing and presentation skills, with the ability to translate complex ideas into accessible content.
• Proven ability to build and maintain networks with diverse stakeholders, including NGOs, policymakers and funders.
• Excellent organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines.
• Strong analytical skills and understanding of data and metrics to evaluate communications impact.
• Confident public speaker and facilitator, able to act as a credible spokesperson and ambassador.
• Proficiency in digital communications tools (social media platforms, email marketing, CMS, analytics tools).

Desirable

• Experience managing networks or coalitions across multiple sectors.
• Experience overseeing digital platforms and online communities.
• Understanding of UK education, youth and democratic engagement policy landscapes.

TO APPLY

Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.

Closing date: 11:30 pm, Sunday 9th November 2025

Interviews: Week commencing Monday 17th November 2025

Save the Children UK has an exciting opportunity for someone with extensive health and safety leadership experience to join us as our Head of Health and Safety, where you will lead the strategic development and implementation of a robust, sustainable Health & Safety framework, ensuring we fulfil our duty of care to colleagues, volunteers, and visitors across all our offices, retail stores, events, and projects.

Please note: This role is an 18-month Fixed Term Contract.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Head of Health and Safety, you will lead the design and delivery of an organisation-wide health and safety strategy that embeds a proactive, people-centred safety culture across Save the Children UK. You will strengthen governance and compliance, oversee incident and risk management, and ensure our systems and training empower every colleague to play their part in keeping themselves and others safe.

In this role, you will:
• Lead the development and implementation of a comprehensive Health & Safety framework and management system aligned with UK legislation and best practice.
• Embed a proactive, positive safety culture where all colleagues understand and take ownership of health and safety.
• Oversee governance and assurance, ensuring timely, accurate reporting and alignment with SCUK's risk and compliance functions.
• Manage incident reporting, investigation, and learning processes, ensuring continuous improvement and transparency.
• Lead and develop the Health & Safety team, acting as SCUK's “Competent Person” and trusted advisor to senior leaders.
• Design and implement H&S training and competence frameworks to ensure staff, volunteers, and managers are equipped for their roles.

About you

We're looking for a Health & Safety leader with strong problem-solving and decision-making skills who is excited to deliver true impact. 

To be successful, it is important that you have:

• Chartered Membership of IOSH (CMIOSH) or equivalent, with demonstrable competence as a Health & Safety leader.
• Significant experience in a senior H&S role, ideally in a complex multi-site organisation (e.g., retail, charity, facilities, or commercial).
• Proven track record of developing and embedding H&S management systems and delivering cultural change.
• Strong knowledge of UK H&S legislation, risk management frameworks, and compliance obligations.
• Experience managing serious incidents, investigations, and regulatory engagement.
• Skilled communicator, able to influence senior leaders and engage volunteers and frontline staff.
• Experience building and leading H&S teams, including developing others' competence.
• Knowledge of security, and safeguarding interactions with H&S.
• Familiarity with ISO 45001 or similar management systems.
• Demonstrable ability to work collaboratively with leaders and influence at all levels.
• Commitment to inclusivity, wellbeing, and a “people first” approach.

What we offer you

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits on our website.

To learn more about the position, please review the Job Description on our website.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This role will also require some travel to other offices and retail sites across the UK.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.