Lead consultant jobs in dublin 2, county dublin
Are you someone who takes pride in providing exceptional customer service and wants to make a real difference? At Guide Dogs, we’re on a mission to help people with sight loss live the life they choose — and our Supporter Experience team is a key part of that journey.
As a Customer Service Executive (internally known as a Supporter Experience Executive), you’ll be the voice of Guide Dogs for our supporters. Whether it’s answering questions, solving problems, or taking donations, you’ll ensure every interaction leaves our supporters feeling valued, informed, and inspired. You'll bring patience, empathy, and initiative to every conversation — whether it’s by phone, email or post — and handle even the most sensitive topics with care and professionalism.
We’re looking for someone who thrives in a fast-paced environment—confident in managing their own workload, juggling multiple priorities, and communicating clearly with both supporters and colleagues. As a Customer Service Executive, you’ll play a key role in delivering exceptional supporter experience while working to agreed service levels and ensuring no detail is missed.
You’ll also play a crucial role behind the scenes, helping us maintain accurate records, capture supporter insights, and shape an experience that keeps people coming back. Working closely with your team, you’ll share knowledge and help keep our supporter database and working systems up to date and accurate.
What’s more, you’ll be working in an environment where dogs might be around (which we think is a bit of a bonus!), and where every member of the team is encouraged to be a Guide Dogs ambassador — out in the community, at events, and in everything we do.
This role will be office based at our Reading site. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
The client requests no contact from agencies or media sales.
The West Midlands Synod of the United Reformed Church (based in Yardley), is looking for an individual to provide technical expertise on buildings and property in support of Synod Officers, members of Synod Committees and local churches.
The successful candidate will be working to a wide brief and is expected to undertake a range of duties including, but not limited to, advising and initiating action on property issues in local churches, overseeing quinquennial inspections and manse inspections, and providing advice on property-related matters to Synod Committees.
We are looking for someone who:
- has experience of property matters either through extensive operational management or through the practice of a relevant profession, while holding appropriate qualifications at higher or professional level
- has some knowledge of charity procedures
- is a team player and is used to working collaboratively
- possesses effective oral and written communication skills
- possesses sound IT skills
- has a willingness to work within the Christian ethos of the United Reformed Church
- can work flexibly with some evening and weekend work
In return we can offer a friendly, supportive and flexible working environment, five weeks’ annual leave and a contributory pension scheme.
We do not accept CVs and require candidates to fill in an application form to ensure we consider each person on equal terms. We follow United Reformed Church Safer Recruitment Policy and Practice.
Closing date for applications: 9am on Monday 8 September 2025. Interviews will be held in the week beginning 15 September 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a Senior Programmes Support (Maternity Cover) to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.
This is a key role that works across the Advocacy and Nutrition Departments. You’ll be providing financial, administrative and coordination support to the Programme Funding Team and Nutrition Department. You’ll support business development, identify funding opportunities, track our finances, monitor grant/contracts, and spot areas for improvement in all we do – with the independence to make those changes.You’ll also engage with other teams within Action Against Hunger UK (e.g. finance), Action Against Hunger’s International teams (country level, HQs) as well as other humanitarian organisations and agencies (e.g. UNICEF, WHO) as relevant.
We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 25-Aug-2025 23:30 Interview Date: 1st September 2025.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.
Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.
About the role
We are seeking a Marketing Officer to help grow and service the charity's profile and international membership, increase the value of our membership offer, increase our income generation, work with the team to run successful events, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.
We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organisational skills and the ability to co-ordinate high-quality webinars.
What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.
PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we can’t wait to hear from you!
How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 11 August.
PVRI is a Registered Charity, number 1127115
The client requests no contact from agencies or media sales.
Join the British Society for Heart Failure, a mission-driven charity at an exciting stage of growth. We're building a new team and strategy to improve care for people living with heart failure across the UK.
This is a flexible and varied role in a small, fast-paced team. You’ll support events, campaigns, communications, and partnerships — making a real impact every day.
Contract: Part-time 0.6 FTE/21 hours pw. Initial one year contract with possible extension or permanent post thereafter
Flexible work pattern: 21 hours pw, spread over 2–5 days
Location: Hybrid, with twice a month London meetings
Salary: £30,000 FTE (£18,000 for 0.6 FTE)
Are you an organised, motivated, and versatile professional looking for a varied and mission-driven role?
Do you thrive in a fast-paced environment and want to make a meaningful difference?
About Us
The British Society for Heart Failure (BSH) is the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness — all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition.
We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future. This is a great time to join us and be part of a small, ambitious, and supportive team driving real impact.
About the Role
As our Project Support Officer, you’ll play a vital role in supporting the delivery of our events, campaigns (such as our national 25in25 initiative), educational activities, and stakeholder communications.
This is a varied hybrid role offering great flexibility and the opportunity to work across multiple areas including:
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Event and webinar coordination
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Member and partner communications
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Website and content updates
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Committee and meeting administration
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General organisational support
You’ll be trusted to manage your time, contribute ideas, and help keep our operations running smoothly.
We’re Looking for Someone Who:
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Is highly organised and detail-oriented
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Has experience in admin, events, or communications roles
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Is a team player who can also work independently
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Communicates professionally and clearly
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Is adaptable, curious, and ready to get involved from day one
Bonus if you’ve worked in a charity, membership body, or health-related field - but not essential.
What We Offer:
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Flexible working across 2–5 days per week and a Flexitime Scheme
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30 days annual leave plus 3 days Christmas closure
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Hybrid model with minimal in-person time (2 days/month in London)
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Supportive team culture and a role where your input really matters
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The chance to contribute to a mission that improves lives
Ready to Apply? Be part of something meaningful.
Timeline:
Closing date: 15 August 2025
Shortlisting: 20 August 2025
Task Preparation: 26 August to 1st September 2025
Interviews: 2 September 2025
Feel free to share or tag someone who might be a great fit.
#CharityJobs #ProjectSupport #HeartFailureAwareness #HybridJobs #FlexibleWorking #Careers #Recruitment #Marketing #Events
The client requests no contact from agencies or media sales.
Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.
The role:
- Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
- Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
- Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
- Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
- Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
- Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
- Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
- Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
- Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.
The organisation:
Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.
Essential criteria:
- Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA)
- Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
- Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
- Experience of delivering Annual Reports and Accounts process end to end
- Experience implementing new financial systems and processes
- Strong leader with an authentic approach, able to build and empower a team
- Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information
The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24th August with first stage interviews taking place on the week commencing 8th September.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Programme Officer, Knowledge, Learning and Communications, you will be working closely with the Manager in the Knowledge, Learning and Communications (KLC) team and you will engage with civil society issues throughout the Commonwealth. You should have relevant experience in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the Foundation’s programmes to build engagement with civil society audiences. This position is only open to applicants with an existing right to work in the United Kingdom.
The organisation
The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance. Our key focus areas are climate justice, health justice and freedom of expression. Our cross-cutting themes are gender equality, small and vulnerable states and young people.
The Foundation’s current Strategic Plan, which details what we are doing, how and why, can be accessed via our website, along with our latest Annual Report where you can get a good idea of how we are currently working.
The programme
The mandate of the Knowledge, Learning and Communications (KLC) programme is to capture, distil and share knowledge and learning to strengthen Foundation’s impact and effectiveness. The programme brings together a range of functions critical to the Foundation’s identity, coherence and visibility including the facility to learn internally; management of information and infrastructure; leadership of the Foundation’s monitoring and evaluation work; and all aspects of our communications and outreach including reporting.
The role
The Programme Officer (PO) will support the effective delivery of the Foundation’s Knowledge, Learning and Communications (KLC) workplan. Working under the supervision of the KLC Programme Manager, you will be responsible for maintaining the Foundation’s websites; planning and creating content for our online channels that communicates meaningful results and tells the Foundation’s story in as engaging way as possible; event coordination, facilitation and promotion; support for media relations; support for annual reporting and results monitoring; and support to Foundation staff in the optimal use of communications tools and IT.
Key tasks and responsibilities
The postholder will undertake the following key tasks:
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Actively promote the values and aims of the Commonwealth
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Monitor and engage with sector news, trends and discussions
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Plan and create content for all social media channels, monitoring and reporting on social media reach and digital metrics
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Manage content for the Foundation’s websites and work with web developers to develop functionality and meet evolving needs
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Play a leading role in event coordination and promotion
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Work collaboratively with the other Foundation programmes, identifying opportunities to maximise synergies towards the Foundation’s vision and mission
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Guide staff in the effective use of information technology including platforms such as Zoom Webinars and databases like Airtable
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Generate writing and other media that captures ideas and best practice from one area of our work and communicates it effectively with a wider audience
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Coordinate and support data collection and monitoring results against our strategy
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Prepare copy and content for briefing notes, reports and presentations
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Guide and support staff in their communications
The individual
We seek an individual with demonstrated experience in communications gained within a comparable field, especially of social media and online marketing, along with experience of using website content management systems. The ideal candidate will also have experience using the Adobe Creative Cloud Suite and have a good understanding of Microsoft tools and webinar/virtual meeting platforms. They will have strong writing skills and experience in storytelling and reporting, along with an ability to work collaboratively with stakeholders. They should have an awareness of ensuring brand and style guidelines are reflected across communication activities and be comfortable acting as a first point of contact for media enquiries as well as liaising with colleagues and external suppliers.
What we Offer
Salary expectations: £32,076 - £35,605 per annum
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online via the Commonwealth Foundation website.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
You must possess and declare the right to work in the UK at the time of application submission for your application to be considered. The Commonwealth Foundation does not sponsor work visas.
Closing date for applications:
9.00am BST Tuesday 26 August 2025
Interviews:
First-round interviews will be held online, in the week beginning 8 September 2025.
Second-round interviews will be held in person in the week beginning 15 September 2025 at Marlborough House, central London.
The client requests no contact from agencies or media sales.
Job Title: Monitoring, Evaluation and Learning Adviser
Location: London or Nairobi, with occasional international travel and flexible working required to overlap with South-East Asian/Pacific time zones
Contract: Two-year fixed-term contract
Reporting to: Head of MEL
Responsible for: Occasional consultants and volunteers
Salary & Benefits:
UK: GBP47,029 gross per annum, and 9% employer pension contribution
Nairobi: Kes 6,803,160 gross per annum, including 9% employer pension contribution and staff medical insurance cover
Deadline: 17:00 UK time, Monday 25th August 2025
Conciliation Resources
Conciliation Resources is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide.We currently have over 80 full and part-time staff members, working mainly out of the UK, Australia, Kenya and Ethiopia offices. We work with over 70 locally-based and international partners worldwide.
Research, Advisory and Policy Department
The Research, Advisory and Policy (RAP) Department facilitates learning and provides guidance to improve peace policy and practice inside and outside Conciliation Resources. The team:
- Translate experiences of peace practice into innovative learning and thought leadership
- Evaluate impact of peace practice and build evidence of what’s working and what’s not
- Advance knowledge and methods for gender inclusive peace practice
- Mobilise policy change to facilitate and coordinate transformative peace practice
RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach and technical support to Programme Departments on gender and monitoring, evaluation, and learning (MEL). The RAP Department includes the CR EU team based in Brussels.
Our approach to Monitoring, Evaluation and Learning (MEL)
Conciliation Resources’ approach to project design and MEL is rooted in a culture of evaluative thinking and knowledge-building. We use evidence and systematic reflective spaces to improve the relevance, efficiency, effectiveness, impact, and sustainability of our work. We apply a gender perspective in our conflict analysis and evaluation methods. Our plans for MEL are contained within our Operational Plan under Goal 5: to develop evidence, learning and creativity, which is part of our Strategic Plan 2020-2025.
Job Purpose
We are looking for an experienced and creative Monitoring, Evaluation and Learning (MEL) Advisor to fill a vacancy emerging in our global MEL team. This is an exciting time to join the organisation as the successful candidate will play an important role in developing and rolling out a new MEL Strategy to align with Conciliation Resources’ forthcoming Strategic Plan 2026-2030.
The MEL Advisor will be responsible for providing technical advice in applying gender-sensitive and complexity-aware MEL approaches to develop CR’s peace practice, and in supporting organisation-wide Outcome Harvesting. The role would be well-suited to a versatile and creative thinker with a curiosity to adapt standard MEL approaches for the challenges associated with peacebuilding and mediation.
We want MEL to be useful for staff and partners. The MEL Adviser will draw lessons from evidence of achievements and challenges in our work to inform programme adaptation and support organisational strategy. Occasionally they may represent our experience and approach to external audiences.
As the post is a global role, the post-holder will be expected to provide remote and face-to-face technical support to Programme teams, MEL Focal Points and partners in different geographies, and to the RAP team in the development and implementation of their MEL plans.
The MEL Adviser supports the Head of MEL in the delivery of Operational Goal 5 in Conciliation Resources’ Strategic Plan 2020-2025 and will continue to do so under the forthcoming Strategic Plan 2026-2030 and MEL strategy. The MEL Adviser will help to develop and maintain the systems, skills and approach required to deliver on this, and to embed these in organisational practice.
Scope and Accountability
The MEL Adviser is directly accountable to, and line-managed by, the Head of MEL and is a member of the RAP Department.
They are accountable for maintaining systems to record and analyse data and for organising processes to capture and analyse change.
They ensure the smooth running of organisation-wide evaluation processes, including CR’s Outcome Harvesting process, and evidence informed strategic donor reporting.
They are responsible for providing specialist, technical advice and support to teams and partners on the design, development and implementation of their project MEL plans.
They have a comprehensive understanding of our Strategic Plan, organisational results framework and Theory of Change, and of the nature of peacebuilding work and change.
Person specification
Essential knowledge, skills and experience
- Knowledge and considerable experience applying a range of complexity-aware design, monitoring, evaluation and learning concepts, tools, and approaches.
- Understanding of and experience in supporting adaptive programming, including approaches for how to monitor and evaluate adaptations. Experience of Outcome Harvesting or other participatory monitoring approaches an advantage.
- Experience designing Theories of Change for complexity-aware programmes, including monitoring frameworks and the critical analysis of data to inform adaptations. Experience of designing Theories of Change for social cohesion, mediation and/or peacebuilding programmes is an advantage.
- Ability to collect, manage and analyse quantitative and qualitative data in a manner that is sensitive to conflict-affected contexts.
- Knowledge of organisational practices such as partnership working, value for money and organisational learning.
- Knowledge of and demonstrated commitment to participatory, gender-responsive and conflict-sensitive approaches.
- Appreciation of issues of confidentiality, cross cultural working, and political sensitivity.
- Experience of working with databases, handling diverse sources of information, and maintaining accessible and secure filing systems.
- Experience of group facilitation and training support on monitoring, evaluation and learning issues.
- Excellent verbal and written communication skills in English.
- Ability to listen actively to and work with and support people from varying backgrounds and with a range of political, cultural, and value orientations.
- Experience of working across an organisation to influence others.
Desirable knowledge, skills and experience
- Experience designing and facilitating online and hybrid workshops, including using tools such as Mentimeter, Miro and/or Lucid.
- Data visualisation software such as Zoho Analytics and Microsoft PowerBI.
- Experience in the peacebuilding sector or fragile contexts.
- Experience using MEL data for advancing research, communication and advocacy purposes.
- Other language skills, in particular French or Russian.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unique opportunity to get involved in a conflict resolution and peace building organisation based in central London with responsibility for working to ensure that income meets the organisation’s needs, and in support of achieving the strategic objectives through the development and management of fundraising and donor relations.
The Senior Funding and Development Officer plays a key role at DPI, working to ensure that income meets the organisation’s needs, and in support of achieving the strategic objectives through the development and management of fundraising and donor relations.
The Senior Funding and Development Officer is responsible for identifying and pursuing diverse funding streams; writing applications, reporting back and progress letters to meet existing and future funders’ guidelines; monitoring the implementation of projects to ensure funders’ guidelines are met; and liaising with funders and other stakeholders. The Senior Funding and Development Officer works closely with the Finance Officer to ensure timely and accurate financial reporting to donors.
The Senior Funding and Development Officer collaborates with Programmes Officers with regards to expenditure across budget lines to ensure compliance with grant contracts and grants periods. Senior Funding and Development Officer assists the Finance Manager with audit preparations of accounts at the end of the financial year and ensures the timely drafting of the Trustee report.
TheSenior Funding and Development Officer works closely with the Chief Executive Officer, the Finance Manager in the preparation and presentation of the annual organisational budget.
Key Responsibilities
Fundraising and Grants Administration
• Leads the development and delivery of short, medium and long-term fundraising strategies for DPI
• Identifies and nurtures the successful implementation of appropriate grant funding and contracting
• Researches and assesses DPI’s eligibility in line with DPI strategy and donor criteria
• Produces and submits grants proposals, expressions of interest and donor reports
• Oversees compliance with funding requirement to ensure that deadlines and criteria for donor reporting are met, including financial reporting in close collaboration with the Finance Manager
Donor Relations
• Manages and develops external relationships as a representative of DPI, attending meetings and public events where necessary
• Follows up with potential donors to open up new funding opportunities
• Conducts regular updates with current donors to maintain and strengthen relationships
• Prepares and oversees the dissemination of external materials such as the Quarterly Update and Trustee Report to all relevant contacts
• Prepares background information ahead of DPI meetings with donors and prospective donors
• Oversees donor communication history, ensuring that notes and information are logged and shared accordingly
Project Development and Monitoring and Evaluation
• Leads process and system improvements/developments to ensure that all DPI material shared externally is of good quality, in line with the strategy and structure of the organisation
• Reviews all programme activities in line with the external environment and donor requirements to ensure sustainability and identify growth opportunities
• Assists the CEO and Programmes team to develop organisational work plan to ensure that all activities and research comply with grant applications and donor obligation
• Develops M&E and risk assessment frameworks to carry out monitoring and evaluation of activities to measure outcomes and the impact in relation to our strategic aims, and acting to make improvements if required
• Establishes close working relationships and develop efficient systems with key individuals in the programmes, research and finance functions, to access knowledge and information needed for funding propositions and reporting
• Maintains close collaboration with DPI staff to ensure sound project management, including by ensuring regular M&E meetings with programmes team are conducted to ensure that donor requirements and output standards are met
Financial Management
• Helps to develop and implement the organisation’s financial planning, budgeting and reporting processes along with the Finance Manager and the CEO
• Collaborates with Programmes Officers with regards to the allocation of expenditure across budget lines and donors, to ensure compliance with grant contracts.
• Assists the Finance Manager in their work on audit preparations of accounts at the end of the financial year, and ensures the timely drafting of the Trustee report
• Works closely with the Chief Executive Officer, the Finance Manager in the preparation and presentation of the annual organisational budget.
• Ensures that the Chief Executive Officer, and all members of staff, are kept aware of their obligations and opportunities in relation to donors
Administrative Tasks
• Maintains an accurate record of donor information
• Ensures an effective and clean S-drive structure for files relating to grants and fundraising, including financial reports
Person Specification
Essential
• The ideal candidate will have at least 3 years experience in grant administration, ideally with a focus on governmental and intergovernmental funding with strong numerical skills and some budgeting experience
• Excellent communication skills, both written and oral, including evidence of structured thinking and the ability to inspire confidence and enthusiasm in others
• Self-starter with the ability to initiate projects and see them through to successful completion
• Ability to work independently, but also as part of a small team, on different projects
• Ability to work well under pressure and to tight deadlines
• Strong time management and organisational skills, ability to prioritise, pay attention to detail and attend to multiple assignments
• The flexibility, creativity, judgment and humour needed to work effectively in cross cultural settings
• Good interpersonal abilities for networking and interaction with high level stakeholders at DPI events
• Fluency in English
• Familiarity with Microsoft Office applications (Word, PowerPoint, Excel), plus Outlook
• Ability to manage working relationships remotely
Desirable
• Experience or interest in trust and government fundraising in relation to human rights, peace building and conflict resolution or similar fields
• Knowledge of the political situation in the areas of DPI’s current programmes
• An interest in peacebuilding, conflict resolution and transitional justice
• A sound and current knowledge of funding streams via the UK, EU and UN or similar
Applications will be considered on a rolling basis with the final deadline set as the 15th August 2025.
Equal Opportunities
DPI maintains employment policies which ensure that no one is unfairly discriminated against, whether directly or indirectly, on any grounds including race, ethnic origin, culture, gender, sexuality, disability, age or religion. These policies will apply in relation to all those involved in the work of the organisation including paid staff, trainees, consultants, interns, volunteers, those offering se
The client requests no contact from agencies or media sales.
This is a new exciting combined role.
The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.
The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.
Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.
The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.
Key responsibilities
Legal Administrator (approximately 4 days a week)
· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures
· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc
· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls
· To manage the legal enquiries email inbox, triaging emails as appropriate
· To manage the team calendar and oversee key dates system
· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary
· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately
· To assist with the preparation of electronic documents for the Home Office, court or tribunal
· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents
· To attend legal team meetings
· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary
· To assist with general office administration, including administering petty cash
· To supervise the work of the Legal Administration Volunteer(s)
· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid
Training Programme Coordinator (approximately 1 day a week)
· To provide general administrative support for the Compass and MJGL programmes
· To monitor project timelines, plans, and budgets
· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events
· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants
· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider
· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.
How to apply
The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.
The website form will ask you to:
· Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
· Upload your current CV
· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.
Your role
We are looking for an experienced and passionate Young People’s Programmes Engagement Officer to work as part of our Young People’s Programmes Team.
This is a fixed term position till August 2026
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental Health UK’s Young Peoples Programmes focus on mental health prevention by delivering upstream resilience building programmes to young people across the UK. Traditionally delivered through workshops in mainstream education and community-based settings, we have recently diversified our approach, and our focus is now on engaging and supporting young people from diverse and underserved communities.
Building on our existing programmes, we have been through an extensive needs assessment and co-production phase which has provided us with the foundation to design evidence-based and culturally appropriate programmes.
How you will make a difference
- Landscaping in Wiltshire to offer all our programmes, focusing on our priority underserved groups, GRBT communities and young people with SEND
- Devise strategies to engage successfully in Wiltshire
- Utilise a range of communication tools to promote our programmes and raise their profile in Wiltshire
- Promote the programme with all key stakeholders in Wiltshire
- Engage with schools and community organisations to offer and deliver our programmes
- Oversee deliveries, ensuring all relevant paperwork is in place
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs.
The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.
You will:
- Design and develop individually tailored care plans and pathways for clients in the service.
- Undertake individual risk and needs assessments for clients entering the pathway.
- Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
- Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
- Accurately record clinical interventions and maintain a high standard of record keeping.
- Engage in monthly clinical supervision and regular line management as directed.
- Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
- Participate in the development and implementation of continuous service and system improvement.
Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.