Healthwatch Lambeth is the independent health and social care champion for local people. We work to understand the needs, experiences and concerns of people who use health and social care services and to speak on their behalf.  We focus on ensuring that everyone in Lambeth can get the support they need to live well.

Healthwatch Lambeth is an award-winning charity funded by Lambeth Council, NHS Lambeth Clinical Commissioning Group and several charitable Foundations.  Our contract with the Council has been extended for the next two years and we are in the process of agreeing an ambitious strategy for 2019-21.

We work to get services right for the future and in Lambeth that means that we pay attention to the impact of inequalities on the health and care outcomes for our different communities.  We do this by creating a culture of collaboration and partnership. Partnerships hosted by Healthwatch Lambeth in 2019 are:

1. Lambeth Black Thrive:  this partnership started in 2017 and is funded until 2022.  It was set up to bring together everyone interested in addressing issues surrounding mental health for Black people to ensure that resources and programmes are well co-ordinated, complementary and most importantly reflect the wishes of people affected by mental health inequalities.
2. Lambeth Learning Disability Assembly:  The LLDA is a place for people with a learning disability and their carers to come together to talk about things that are affecting them – and what they want to see happen to make things better. 
3. Advance Care Planning Consortium:  a partnership with Compassion in Dying and other community organisations to raise awareness of advance care planning.

Overview of the role:

This is a job-share role with another post-holder who have been in HWL for over 2 years now. The role sits within our engagement team and will ensure that people living with mental health support needs in Lambeth and their carers have an equal voice in the design and delivery of health and social care services in Lambeth. Working in partnership with many organisations across different sectors, the role will identify opportunities to engage people and gather their feedback.

Purpose of the job: 

1. To lead engagement work with people who use/could use mental health services in Lambeth and gather their views and experiences.
2. To develop good organisational working relationships across the mental health sector and the Black Thrive initiative.

Main Duties and Responsibilities

1. Leading engagement work with people who use/could use mental health services in Lambeth

• Develop a good knowledge of the mental health sector particularly with respect to identifying gaps where public and patient voice is missing or could be improved. This will also mean identifying community voices within Lambeth who need to be heard. 
• Plan and deliver targeted activities using appropriate methods to gather the views and experiences of people who use/could use mental health and care services. This work will involve working with adults, young people and children. To make a strong case, we would expect that our engagement work would also involve seeking the views and opinions of other important stakeholders such as the providers of services, families and carers.
• Accurately record, analyse, report on and present findings from this engagement work, identifying key themes of good practice and areas for improvement.
• Actively monitor and evaluate the quality of the engagement work undertaken; seeking feedback regularly and looking for opportunities to learn and improve.
• Develop and embed the mental health engagement plan within the organisation’s broader engagement programme, in line with Healthwatch Lambeth’s strategic priorities and reflecting the diversity of the borough.
• Keep up to date with local, regional and national developments in (mental) health and social care and safeguarding adults at-risk.

2. Develop good organisational relationships across the sector(s) and borough

• Facilitate channels of communication between Healthwatch Lambeth, clinical mental health services, local voluntary and community organisations and decision-makers within mental health and social care services in Lambeth.
• Develop relationships with statutory partners and local Healthwatch in other areas to share information, learning and good practice.

3. Working as part of Healthwatch:

• Work with the Communications Officer to promote Healthwatch Lambeth to targeted community groups across Lambeth, using a variety of media.
• Record public and patient feedback on Healthwatch Lambeth systems,
• Contribute to the analysis of feedback to inform the organisation’s influencing work, and write or contribute to reports as required.
• Work as part of the wider Healthwatch Lambeth team, attending meetings and events as required.
• With the volunteer coordinator, recruit and support Enter and View volunteers for the MH workstream.
• Work in support of other colleagues in the organisation as particular needs arise, as directed by the Chief Executive.
• Undertake additional duties as requested by the Engagement Manager which further the aims and objectives of Healthwatch Lambeth.
• Safeguarding is everyone's responsibility and all employees are required to act in such a way that always safeguards the health and wellbeing of children and vulnerable adults.  Familiarisation with, and adherence to, our organisational Safeguarding Policy and Procedures, and any associated guidance is an essential requirement of all Healthwatch representatives.
• We adhere to Data Protection procedures as informed by the General Data Protection Regulations (GDPR). We expect everyone to uphold confidentiality of all data and adherence to strict and lawful processing of data.
• Undertake additional duties as requested by the Engagement Manger which furthers the aims and objectives of our organisation.

4. Commitment to Equalities:

Our organisation values difference and recognises the value that the different backgrounds, skills, outlooks and experiences of our staff and volunteers bring to the organisation. We will not discriminate on the grounds of gender, sexual orientation, disability or impairment, age, race, creed, colour, nationality, ethnic or national origin, trade union activity, HIV or marital status, religion or belief or similar bases.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Please note that CVs will not be accepted for this role.

Interviews will be taking place via Zoom week comencing 06 July 2020.

The curriculum lead will make a significant contribution to the development of the teaching, learning and assessment (grading and observation of practice and academic components) on Frontline’s programmes. The curriculum Lead will also be primarily involved with delivery of teaching materials in various settings, including at our 5-week summer institute, recall days and in unit teaching. You will play a key role in the development of Practice Tutors and Consultant Social Workers, running briefings on curriculum areas, developing teaching skills, undertaking observations of teaching, unit meetings, individual and group coaching sessions. 

This is a varied and exciting role in a rapidly growing, ambitious organisation. We need people who are enthusiastic about joining us to ensure our programmes remain innovative and excellent and that we become widely recognised as delivering world leading programmes. You will  be passionate about teaching and learning and have a deep interest in social work education.

Support Worker 
Salary: £10.61 per hour (£20,810.64 per annum)
Hours: 37.5 hours
Job Type: Permanent
Service: Mental Health
Location: Herne Hill
Positions available: 2
Application Deadline: 24 June 2020 

This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a social care provider in London.

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 33 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work scheme

About the Role

The role of a Support Worker is to provide specialist expertise and support to facilitate teams in achieving person-centred outcomes for the people we support with mental health conditions to maximise the individual’s independence and enable them to be active in their communities.

Duties:

- Build great relationships with the people we support and the people important in their lives (families, other staff and external professionals). Know their skills, interests, qualities, strengths, challenges, ways of communicating and aspirations and ensure the individualised service they receive plays to their strengths, helps them tackle their challenges and achieve their goals.
- Ensure people are supported in everyday tasks in a respectful way that meets their individual needs and preferences and enables them to do as much as possible themselves and gives them as much choice, control and involvement as possible.
- Ensure all the plans and records relating to people are accurate and up to date, using respectful language which allows people to see what progress is being made against goals; track areas of concern (e.g. health) and take action as agreed.
- Support people to have their own voice heard wherever possible and where needed speak up for them and their interests e.g. when out and about, with other professionals, and within the team. Consistently look to find ways to ensure people have as much power and control over their lives as possible.
- Observe changes within the individual’s circumstances and respond accordingly, as well as the ability to undertake personal care tasks in a sensitive manner to meet the needs of the people we support.
- Use information technology (including a computer) to undertake a range of administrative tasks and follow procedural guidelines and complete appropriate documentation in required formats. You’ll also use IT to compile detailed written reports and communicate clearly to people we support, employees and other professionals, all the while understanding the nature of confidentiality.

About You

To be a Support Worker at Certitude, the following is essential:

- Experience of working or supporting people within the mental health field and enabling people with mental health issues to take positive risks in their lives
- Knowledge of safeguarding
- The ability to assess and respond to changing levels of risk and work safely to ensure incidents are managed effectively
- A good understanding of accountability, confidentiality and professional boundaries
- The ability to set boundaries, challenge appropriately and manage conflict constructively
- The ability to communicate clearly, verbally and in writing, to groups and in meetings

About the Organisation

At Certitude, we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.  

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we can support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Our Values

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

Do you want to be a Support Worker at Certitude? Select the apply button shown to complete an application form and someone from the Recruitment Team will be in touch! 

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Keywords: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Are you passionate about supporting our clients on their journey to recovery?

About the role

St Mungo’s North Camden Mental Health Accommodation Team is recruiting Project Workers for our 24 hour staffed projects at Adamson Road and Haverstock Hill.

The team works with clients with a diagnosed mental illness to empower them to rebuild their lives and to move on from the services into their own accommodation. All the clients have access to an Individual Service Fund and staff are expected to work alongside clients one to one in the community pursuing their interests and accessing training, educational and leisure opportunities.

Staff will key-work clients and work with clients alongside external services and other support networks including family and friends.

St Mungo’s is Camden’s leading provider of mental health accommodation beds and the team has consistently led other services in regards to the number of positive moves each year.

What we’re looking for

We are looking for proactive and empathetic individuals who want to work in mental health and are passionate about helping others utilise their strengths and achieve their goals.

You should be flexible, hard-working, committed to equality and building better communities.

Staff are expected to work on a rota of early and late shifts some including weekends and bank holidays.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 15 June 2020

Interview and assessments on: 29 June – 1 July 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

An exciting opportunity has arisen for an experienced practitioner to join our valued team, to provide quality information, advice and practical/emotional support to families/young people including disability related benefits, education and reforms, health and social care.

The ideal candidate will be committed to helping families at the most challenging of times, supporting families with warmth and empathy, whilst maintaining a calm and professional approach.  They should have previous family support experience in either a health, education, social care or third sector setting, together with a good understanding of the statutory entitlements for health related benefits and educational support.

This position requires travel around the Chelmsford area with some travel to other parts of the county. Own transport is essential.  Head office is based in Chelmsford.

Main Purpose of the Job:
To use well developed experience, expertise, together with knowledge of reforms and legislation (e.g. Welfare, Special Educational Needs and Disability reforms and Children and Families Act 2014), to help any Essex family who has a child/young person with any disability or special need, requiring quality advice, information, practical and emotional support across a wide range of issues to achieve positive outcomes that will benefit the whole family.

The post-holder will be responsible for own case work (targets) and will need to work collaboratively with other key professionals (across health, education, social care and housing) to enhance multi-agency, integrated working practices and demonstrating families’ confidence and ability to effectively take part in person-centred assessment and planning processes.

Specific Job responsibilities:
To provide consistent and current information, sound advice, practical and emotional support to families (parent carers) with children/young people (CYP) with SEND and young people (YP) directly (as appropriate) across a wide range of issues including:

-  Disability related benefits for the CYP & family support e.g. Disability Living Allowance (CYP) including preparing for and attending appeals and tribunals; Personal Independence Payment (YP 16+); Family Fund, Carers Allowance, Employment Support Allowance and other financial support including tax credits and debt advice. Housing and social care issues. 

-  All SEND educational issues including information, advice and support with Education, Health and Care (EHC) needs assessment and EHC plan, including preparing for and attending appeals and tribunals, One Planning, SEN support, together with information on options for Personal Budgets and the ‘Local Offer’. 

This support could be provided via: 
- 1:1 face to face, telephone helpline, outreach through home visits to families assessed as needing additional support, accompanying to multi-agency/planning meetings and group advice surgeries.

- Contributions to local events/briefings, group information sessions, parent/carer drop-ins, information stand at Activities Club.

- On-line services via e-mail, e-bulletins, social media (e.g. Face book/Face Time/Skype), report and letter writing and signposting to other websites/sources of information. 

To empower and support parent carers and young people, quickly building a supportive and trusted relationship with the family, helping to identify the strengths and needs of individual family members ensuring they understand and are confident about options for their child/young person’s educational attainment, social learning, development, achievement levels, contributing to aspirational as well as realistic short/medium/long-term outcomes crossing different aspects of their life, including building their resilience.

To identify and engage with relevant agencies (statutory, voluntary organisations and other groups) as appropriate to assist families in accessing appropriate services and to support cross-referrals/signposting. 

To facilitate mutual support amongst families and individuals attending drop-ins and other facilities, and to enable them to make best use of the services available. 

To organise, attend and facilitate specific group activities and events (e.g. drop-ins, workshops/talks for parents/carers and professionals, activity club, outings) including undertaking risk assessments, health and safety, record keeping systems, ensuring compliance with relevant legislation at all times. 

To work collaboratively with other key professionals (health, education, social care and housing) to enhance multi-agency and integrated working practices, contributing to plans to achieve better and co-ordinated outcomes for families.

To carry out the necessary administration and diligently keep appropriate user records, presenting issues (case management system), and statistics up to date, providing data/case studies in a timely manner for monitoring reports. 

To keep up to date with new policies, reforms and commitment to continuous personal and organisational development.

To undertake relevant training in Safeguarding, SEND reform and EHC planning. 

To assist with the training and support of volunteers engaged in a variety of tasks and to ensure that confidentiality is observed at all times by volunteers who assist with activities. 

To raise the profile of the organisation through building trusting relationships with families and professionals and networking.  

To work flexibly as required by the nature of the post which will entail working in the school holidays and attendance at some evening and weekend activities. 

To carry out other duties that may be allocated from time to time and to contribute to the smooth running of the office and ‘team working’. 

To take part in social, cultural and fundraising activities of the organization.
 
Underpinning job responsibilities
• At all times to promote safeguarding of CYP and vulnerable adults
• To contribute to good practice and development of projects/services including evaluations as required, feeding up strategic issues or trends as these are identified
• To be an effective member of the team, attending regular team meetings and supervisions
• To maintain confidentiality of information at all times
• To adhere to policies and procedures of Families InFocus (Essex)

Applications must be received no later than 3pm on Tuesday 31 March 2020, applications received after this will not be considered.

Interviews will take place on 6 April 2020 and 7 April 2020.

We have a rewarding opportunity available for a Female Family Support Worker to join our team based in Bristol. You will join us on part time, fixed term contract until 30th November 2020, working 18.75 hours per week from 8.30am – 5.30pm with some additional evening and weekend work on a rota basis. In return, you will receive a competitive salary of £21,589 per annum (pro-rata) and benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse.

In return for joining us, we will offer you:

- Up to 30 days annual leave (depending on length of service)
- 3 extra holidays including International Women’s Day
- Excellent development and training opportunities
- Employer pension contribution (minimum 5% of your gross salary)
- Mindful Employer Plus Scheme
- Cycle to Work Scheme
- Long Service Awards
- Wellness Awards

About the role:

As our Female Family Support Worker, you will be working with families, in particular children and young people (CYP) aged 0 – 17 who may have experienced or witnessed domestic violence and abuse and are supported in Next Link’s Community services and accommodated within our Safe Houses.

Key duties and responsibilities of our Female Family Support Worker:

- Provide a high quality service and co-ordinated package of on-going emotional and practical support to CYP who are suffering effects from the trauma of, or have experienced domestic abuse
- Provide personal welfare support to CYP and to ensure that families in the safe house are provided with a safe, supportive and welcoming environment and to maximize the family’s safety when providing support in the community
- Responsible for co-ordinating and managing play and educational activities for children in the community and safehouses
- Work with children and young people to help them to become integrated into a new or existing community or safehouse
- Develop positive, trusting relationships with CYP of all ages and work in a child focussed way
- Liaise effectively and collaboratively with all appropriate agencies relating to CYP / family welfare
- Carry out assessments that effectively establish the support needs of CYP/ families using our services
- Complete a written support plan with the CYP and their mother
- Recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Female Family Support Worker:

- Ability to build and develop supportive relationships with abused women and their children maintaining professional boundaries
- Experience of carrying out needs assessments and delivering outcome focused support to families in an engaging and empowering way
- Ability to proactively organise and develop child centred activity programme that meets the needs of diverse CYP
- Ability to communicate effectively, both written and verbal, with a range of people
- Ability to work as part of a team demonstrating a flexible approach including a commitment to being part of a rota and on-call system
- Ability to be calm and resilient whilst under pressure and to remain optimistic and persistent
- A full driving licence and access to transport

If you are passionate about ensuring vulnerable women have a safe, comfortable place to live, please apply now to join us as our Female Family Support Worker and contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

Please submit your application by 9am Monday 6th April 2020.
Interviews will be held on Thursday 9th April 2020.

Next Link is committed to safeguarding and promoting the welfare of children, young people and adults at risk of abuse, and expects all staff and volunteers to share this commitment. Next Link is committed to Equal Opportunities. *Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement.)

Age United in partnership with Age UK Kensington and Chelsea is delighted to be working together with West London CCG and Kensington and Chelsea Social Council to offer local residents innovative support to address their wider health and social care needs.

We currently have one Social Prescribing Link Worker post available for someone who is passionate about connecting communities with the tailored support they need to live independent and healthier lives, based within Kensington and Chelsea’s new Primary Care Networks. Link Workers provide connections between the GP and community services that can support residents to address their wider health and care needs.

The Link Worker programme is a national initiative from NHS England and NHS Improvement and we are seeking individuals with a background or interest in health, care, public health or voluntary sector services.

We are happy to discuss secondments from Third Sector organisations within Kensington and Chelsea. If you would like to discuss the role, please visit our website for contact details.

Full training is provided.

How to apply

Only applicants who meet the essential criteria will be shortlisted.

We will be shortlisting candidates on a rolling basis until the vacancy is filled, so please do not delay in applying. 

Interviews will take place via video conferencing (Zoom or Skype)

Applications should be sent to Recruitment at Age UK Kensington and Chelsea. Please see the 'Work For Us' section of our website for further details.

Ormiston Families’ Point 1 Service

Full-time, 37.5 hours per week

Based in Norwich with weekly travel to Kings Lynn and North Norfolk

This is an exciting opportunity to join Point 1 following the establishment of the new Mental Health Team in Schools.

The Lead Therapist will be a senior member of the team working with children, young people, families and education staff; assessing and supporting the mental health and well-being of children, young people and families. The post holder is responsible for ensuring the teams fulfil their core offer of services whilst maintaining a clinical input within their role supporting CYP with the most complex needs. 

This post comes with a mandatory 1-year parallel supervisor training programme at the University of East Anglia requiring successful completion for this role. The role of the Senior Therapist within MHSTs is pivotal with high-quality supervision of trainee practitioners being key to ensuring the successful delivery and sustainability of the MHSTs. It is expected that a ‘Community of Children and Young People’s MHST supervisors will evolve, which will become a growing resource to facilitate the development of MHSTs across a wider region beyond a given CCG footprint, and this will provide further support into the future for the sustainability of the EMHP programme.

As the post holder you will have interest and ability to contribute to service development. You will have experience of working with children, young people and parents presenting with a range of mental health difficulties and challenging behaviour. You will also have previous experience of delivering CBT-informed supervision and a professional qualification in mental health and registration.

For more information or to apply for this post, please visit our website via the apply button.

Closing date for all applications is 9am, Monday 8th June 2020.

If we receive a high volume of applications before the cut-off date, we may close the job advert earlier than stipulated.

Ormiston Families is committed to safeguarding. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community. 

The Online Outreach worker is an exciting opportunity to join SRC’s outreach team, providing emotional and practical support to women survivors across Suffolk. This post, initially for 12 months, will support the expansion of the service and will work to develop the team’s online support platforms and services. With an excellent understanding of delivering online services, engaging audiences on social media and the needs of diverse survivors, the Online Outreach Worker will provide life-changing and life-saving support to women across Suffolk when they need it most.

The role can be based at one of SRC's centres (Ipswich or Bury St Edmunds) and/or home-based. Flexible working and job sharing will be considered. 

About Suffolk Rape Crisis 

SRC is a specialist, feminist sexual violence service run by and for women. We work to support survivors of sexual violence and to challenge the underlying attitudes that allow Violence Against Women and Girls (VAWG) to continue. SRC provides support to all self-identified women and girls aged 14 and above who have experienced any form of sexual violence, at any point in their lives. 

SRC provides a range of person-centred services to meet the needs of diverse women in Suffolk, including counselling, outreach, helpline and online support. SRC also takes part in both local and national feminist activism, including coordinating the annual Ipswich Reclaim the Night March.

Our Vision: A world free from sexual violence and gender inequality 

Our Mission: To work as part of a worldwide movement to ensure that women and girls experiencing any form of sexual violence in our community are able to access needs-led, specialist support. At the same time we will challenge the underlying attitudes that allow sexual violence to continue. 

Our values:  

• Empowerment 

• Diversity 

• Transparency 

• Change 

Benefits: Competitive salary, 30 days annual leave, pension scheme, family friendly working practices, including enhanced parental leave.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role. 

SRC is committed to quality, equality and diversity and welcomes applications from all sections of the community. SRC would welcome applications from BAME women who are currently underrepresented within our team. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Support Worker 

This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a social care provider in London.

Salary: £10.61 per hour (£20,810.04 per annum)
Hours: 37.5 hours
Job Type: Permanent
Service: Mental Health
Location: Lambeth (SW2, SE24, SW4)
Positions Available: 3
Shift Pattern: Waking nights
Shift: 8pm - 8am
Application Deadline: 11 June 2020

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 33 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan & cycle to work scheme (eligible after one year’s service)

About the role

The role of a Support Worker is to provide specialist expertise and support to facilitate teams in achieving person-centred outcomes for the people we support with mental health conditions to maximise the individual’s independence and enable them to be active in their communities.

Duties will include:

- Build great relationships with the people we support and the people important in their lives (families, other staff, and external professionals). 
- Know their skills, interests, qualities, strengths, challenges, ways of communicating and aspirations and ensure the individualised service they receive plays to their strengths, helps them tackle their challenges and achieve their goals.
- Ensure people are supported in everyday tasks in a respectful way that meets their individual needs and preferences and enables them to do as much as possible themselves and gives them as much choice, control and involvement as possible.
- Ensure all the plans and records relating to people are accurate and up to date, using respectful language which allows people to see what progress is being made against goals; track areas of concern (e.g. health) and take action as agreed.
- Support people to have their own voice heard wherever possible and where needed speak up for them and their interests e.g. when out and about, with other professionals, within the team. Consistently look to find ways to ensure people have as much power and control over their lives as possible.
- Observe changes within the individual’s circumstances and respond accordingly as well as the ability to undertake personal care tasks in a sensitive manner to meet the needs of the people we support.
- Use information technology (including a computer) to undertake a range of administrative tasks and follow procedural guidelines and complete appropriate documentation in required formats. Compile detailed written reports and communicate clearly to people we support, employees and other professionals, all the while understanding the nature of confidentiality.

About you

To be a Support Worker at Certitude, the following are essential:

- Experience of working in, or supporting people within, the mental health field and enabling people with mental health to take positive risks in their lives
- Knowledge of safeguarding
- The ability to assess and respond to changing levels of risk and work safely to ensure incidents are managed effectively
- A good understanding of accountability, confidentiality and professional boundaries
- The ability to set boundaries, challenge appropriately and manage conflict constructively
- Th ability to communicate clearly verbally and in writing to groups and in meetings

About the Organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.  

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we can support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Our Values

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

Do you want to be a Support Worker at Certitude? Select the apply button shown to submit an application. 

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Keywords: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

The Role

In this important role you will deliver support to service users with complex needs who have experienced domestic abuse and been provided with short term, emergency refuge accommodation in Bath & North East Somerset.

Acting in a ‘lead professional’ capacity, you will also provide support to enable service users to move to longer-term appropriate accommodation.

We are looking for individuals who have experience of working with people who have experienced domestic abuse and possess a sound understanding of domestic abuse and associated issues.

Experience of working with people who may also have more complex needs such as substance misuse or mental health difficulties is also key, as is a good level of understanding of the Benefits system, including Universal Credit.

Naturally, you will have an excellent level of IT literacy in MS Office products and case management systems and be comfortable communicating with people at all levels.

How To Apply

If you are looking to utilize your experience and skills in a values-driven organisation with a supportive team culture and excellent reputation, then please use the attached JD & PS to complete an Application form and Skills form and email these to HR by midday Friday 12th June 2020.

More information available on the DHI website.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are recruiting for a Community Outreach Worker as part of an innovative project providing high quality personal welfare support to survivors of domestic violence with complex needs.

You will work with a wide variety of underrepresented groups such as: BME communities; young people aged over 16; survivors with mental health issues that need specialist support linked to trauma; survivors with substance misuse issues; and socially excluded groups such as street homeless women.

You will work across the borough in an outreach model which ensures that it is available to meet the needs of hard to reach communities whose needs are currently unmet.

Methodical and well-organised, you will have significant proven experience of providing direct emotional, practical and welfare support, ideally within a relevant field such as a refuge, women’s advice centre or residential setting. You will be experienced in identifying and responding to the risks to and needs of survivors of domestic violence. With an up-to-date knowledge of relevant civil and criminal legislation, you will have a demonstrable ability to use Microsoft Office and the ability to build and develop supportive relationships with survivors and their children fleeing domestic violence. 

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 17th June 2020

This is a permanent and full time role.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

About our work and values

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

RESET Outreach and Referral Service

Providence Row has been successful in winning the new Reset Outreach & Referral Service contract.  Having successfully delivered the contract for 3 years Providence Row is now building on its success with engagement and minimising harms through outreach work in the vibrant yet complex Borough of Tower Hamlets.

The Service is based at the central hub delivered by Providence Row and is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT).  The service works seamlessly with Reset Treatment and Reset Recovery Support Services providing residents of Tower Hamlets with the drug and alcohol support they need.

The Outreach team includes a needle exchange provision and onsite support at the hub.  The team works alongside other Outreach provisions within the Borough and partnership work is key.

The service is delivered through a “strengths based” approach.  This means that all staff involved in the delivery of the service must work with, rather than for clients to address their situation. This approach taken by Providence Row recognises that clients are people with problems, not problem people.  The service will engage clients in the development, delivery and evaluation of the work, working with a team of peer mentors with lived experience of substance misuse.

Your contribution to our work and values

• Passionate and have experience providing a quality Outreach Service.
• Experience working with people actively using drugs and alcohol and be understanding of their circumstance. 
• Drive and commitment to work with some of the most vulnerable and excluded people living in Tower Hamlets.
•  An excellent communicator, have the ability to lead a small team, able to coordinate partnership working and create positive working relationships with a wide range of people. 
• Creative, innovative and well organised.
• Experience managing a small team and an understanding of outreach work. 

CLINICAL PSYCHOLOGIST

Band 7 - £34,126.20 - £45,020.40 (depending on experience)

Leatherhead KT22 0BN

JOB PURPOSE

We are looking for an enthusiastic Clinical Psychologist with experience working within neuro psychology to join our friendly multi-disciplinary team.

This is a great opportunity to work with a variety of neurological conditions, providing individual, group and family-based treatments. There are also opportunities to provide staff training and consultation, making a difference to the service provision.

This is an exciting time to be joining QEF, as the Banstead service is relocating this Spring to the new 48 bed, state of the art, Care and Rehabilitation Centre in Leatherhead. This Centre will provide residential specialist care for people with complex physical, sensory, cognitive and emotional difficulties and rehabilitation care and support to people who are on the stroke pathway or as part of their neurological rehab pathway by helping them to gain independence.

ABOUT YOU

The post holder will be passionate about working with people with neurological difficulties and their families. Good quality supervision from an experienced clinical psychologist / neuro psychologist will be provided, in addition for opportunities for CPD.

This post would be suitable for a newly qualified psychologist with experience working with clients with cognitive difficulties.

HCPC registration required (Newly qualified applicants to be registered by start date).

BENEFITS

Being part of QEF means that you will be valued as a key member of a charity that is passionate about its work.  You’ll gain a sense of professional satisfaction from knowing that every day you have worked as a team to improve someone else's life. Whether you work in one of our client-facing services, or at the head office, you’ll never be far away from the inspiring journey of our service users.  In addition, you’ll receive:

· 25 days annual leave plus bank holidays (pro-rata)

· Pension and Life Assurance

· Westfield Healthcare Cash back scheme and shopping discounts

· Childcare vouchers

· Free on-site parking

To apply please visit our website via the link and apply online.

This role is subject to satisfactory pre-employment checks which will include an Enhanced with adults barred list check DBS (at the cost of QEF if you are not already a member of The Update Service).

Please note that whilst we are currently based at our service in Banstead (SM7 3EE) we will be relocating to our new care and rehabilitation centre in Leatherhead (KT22 0BN) during Spring 2020.