Lead jobs
Supporter Development Manager
We have an excellent opportunity for a flexible and professional individual with outstanding communication and interpersonal skills to join the dedicated Fundraising Department as Supporter Development Manager.
Position: Supporter Development Manager
Location: Sidmouth/Devon (onsite attendance currently anticipated to be a minimum of 2 days per month)
Hours: 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £43,309 per annum
Contract: Maternity cover contract starting on 2 February 2026 until 1 April 2027
Closing Date: Sunday 16 November 2025
About the Role
As Supporter Development Manager, you will provide leadership to the Supporter Development side of the Individual Giving Team, successfully delivering supporter development activity in line with agreed annual targets and our Fundraising Strategy. You will work with the Head of Individual Giving to evolve and continuously improve the supporter journey activity, bringing an integrated, cross-departmental approach to deliver the most donor-centric activity, continuously evaluating performance to ensure lifetime value (LTV) optimisation.
Key responsibilities include:
· Working in partnership with internal stakeholders to deliver the Individual Giving annual roadmap.
· Delivering, evaluating and improving integrated donor journeys across online, post, social and other channels as required.
· Managing the Supporter Development annual income and expenditure budgets.
· With the Head of Individual Giving, monitoring and reporting on the targets and KPIs of Supporter Development activity.
· Proactively identifying and delivering new fundraising and income growth opportunities within Supporter Development.
· Working closely with internal teams across the charity to analyse activity performance, audience behaviours and learnings to shape future campaigns.
· Leading, training, coaching, and mentoring the Supporter Development Team, upskilling their knowledge and experience within key areas of delivery.
About You
We are looking for someone with experience of managing, growing, and delivering multi-channel and multi-product supporter development programmes.
You will also have:
· Working experience of several of the following areas: raffles, lottery, sponsorship, regular giving, reactivation, consent management, gift aid and cash giving (appeals).
· Experience of delivering complex donor-centric supporter journeys using a test and learn framework and LTV modelling.
· A track record of leading, motivating, and inspiring marketing teams, together with proven line management experience.
· Advanced and contemporary direct marketing knowledge, together with experience of managing and reforecasting multimillion pound direct marketing budgets.
· Experience of conducting effective direct marketing analysis to support and enhance the performance of channels, products, and specific appeals.
· Excellent communication and negotiation skills.
As this role may/will involve occasional travel to different sites and external suppliers, a full, valid UK driving licence is required.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include:
· Competitive pension.
· Life assurance
· Healthshield.
· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
· Wellbeing team.
· Recorded Pilates and Yoga classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Supporter Care, Supporter Development, Supporter Engagement, Fundraising, Supporter Care Manager, Supporter Development Manager, Supporter Engagement Manager, Fundraising Manager, Supporter Care Officer, Supporter Development Officer, Supporter Engagement Officer, Fundraising Officer, Individual Giving Officer, Individual Giving Manager, Marketing, Communications. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The Woodland Trust is looking for an Engagement Officer in our Northern Ireland team, to deliver opportunities for audiences to connect with woods and trees through a range of engagement activities both on our own estate and in partnership with others. This role is responsible for providing communications support including the creation of physical and digital assets.
THE ROLE
• This is a key role in the Northern Ireland team and it will be responsible for improving the visitor experience on our estate and inspiring new and existing supporters to give time, voice and money to our cause.
• Lead on the public engagement aspects of our visitor offer at key sites across Northern Ireland, working with estate colleagues to plan activities, communicate key messages and improve visitor experience
• Plan and deliver an annual engagement plan for the country, identifying key audiences and activity (on and off our estate) to most effectively achieve our objectives
• Support the development of improved visitor experience at key sites including data collection, visitor monitoring, evaluation and interpretation planning
• This role is a full time, fixed term contract for 12 months.
• This role requires the successful candidate to undergo and DBS check as part of their pre-employment.
THE CANDIDATE
• You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
We are looking for candidates who have the following experience:
• Planning and delivering high quality face to face engagement activities ideally within a public facing visitor setting
• Planning and developing appropriate engagement materials for a variety of audiences including visitors and supporters
• Working with communities including young people, schools and community groups
• A working knowledge of what constitutes successful interpretation, ideally with experience of planning and implementing creative interpretation features to engage with visitors
• Understanding about Heath and Safety in public engagement and what constitutes a successful visitor experience
• You must have a proactive ‘can-do’ attitude, excellent communication skills, be commercially aware and able to build effective partnerships internally and externally.
• The role is based in Northern Ireland and will require the successful candidate to travel across the country with occasional UK travel. A full driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
First Stage Interviews will be held via Microsoft Teams on Monday 1st December & Tuesday 2nd December.
The client requests no contact from agencies or media sales.
We’re looking for a Delivery Officer (Employability and Skills) to help coordinate and deliver some of our impactful employability projects, including flagship initiatives like Access Aspiration and Holiday Hope Employability. You’ll work directly with young Londoners, schools, and employers to make opportunities happen; from coordinating logistics and work placements to facilitating engaging career-readiness sessions that connect young people with their futures.
Day to day, you’ll support employer and school engagement, ensure smooth project delivery, and identify opportunities to improve how we work. You’ll contribute to team planning and collaboration by sharing insights from delivery, gathering feedback, and helping showcase the real impact of our programmes.
Working closely with the Delivery Manager, you’ll have the independence to manage your own workload while drawing on the support and expertise of a collaborative team. You’ll also help nurture long-term partnerships with businesses and schools, supporting our shared goal of helping 250,000 young Londoners access positive opportunities, healthy food, and meaningful career connections.
The client requests no contact from agencies or media sales.
THE VACANCY
Executive Assistant (EA) to the Asia Pacific Regional Secretary
Are you a highly organised and strategic Executive PA who thrives in a fast-paced, mission-driven environment? Do you want to use your exceptional skills to support the fight for fair and safe working conditions for transport workers?
The International Transport Workers' Federation (ITF) is seeking an experienced and proactive Executive Personal Assistant to provide high-level support to our Asia Pacific Regional Secretary. This is more than a diary management role; it is a central position that ensures the effective leadership and strategic impact of our work across a dynamic and diverse region.
About the Role
As the Executive PA, you will be the key force multiplier for the Regional Secretary, ensuring their time and focus are directed towards strategic priorities. You will be the primary point of contact and a crucial link between the Regional Secretary, our affiliates, internal teams, and global stakeholders.
Your key responsibilities will include:
- Strategic Support & Coordination: Ensuring the timely implementation of the Regional Secretary's decisions, tracking progress, and providing strategic follow-up to advance regional work plans and Congress outcomes.
- Stakeholder & Relationship Management: Acting as the first point of contact for internal and external stakeholders, maintaining positive relationships with affiliates, government bodies, and international organisations on behalf of the Regional Secretary.
- Diary & Commitment Management: Strategically managing the Regional Secretary's complex schedule, commitments, and travel, prioritising effectively to support the delivery of the regional strategic work programme.
- High-Level Meeting Facilitation: Coordinating and providing secretarial support for key governance meetings, including the Asia Pacific Regional Committee, ensuring they are well-prepared and outcomes are actioned.
- Internal Communications: Maintaining effective communication channels within the regional team and between the regional and global offices, ensuring a smooth flow of information.
About You
You are a seasoned EA who is trusted, resourceful, and understands how to navigate a complex organisational landscape. You don't just respond to requests; you anticipate needs and solve problems before they arise.
To be successful in this role, you will have:
- Proven EA Experience: A significant track record of providing high-level administrative support to a senior executive, managing complex diaries and acting as a gatekeeper.
- Exceptional Communication Skills: Fluency in English is essential, with the ability to draft professional correspondence and interact with stakeholders with tact, diplomacy, and discretion.
- Superb Organisational Skills: Excellent ability to prioritise multiple tasks, work under pressure, and coordinate high-level meetings and events with meticulous attention to detail.
- A Strategic Mindset: The ability to understand the bigger picture, track strategic priorities, and proactively support their implementation.
- High Integrity: A demonstrable ability to handle highly sensitive and confidential information with the utmost discretion.
We would love to hear from you if you are:
- A proactive and resilient individual who thrives in a dynamic environment.
- A collaborative team player who builds strong relationships across cultures.
- Passionate about contributing to the goals of the labour movement and social justice.
WHY WORK FOR US
The ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values:
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £27,248 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Job Title: Head of Corporate Partnerships
Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as our next Head of Corporate Partnerships to provide strategic leadership to grow and diversify corporate partnership income, delivering an ambitious growth plan and driving long term, strategic partnerships.
The post holder will provide stragetic leadership and diversify corporate partnerhsips income and engagement, delivering an ambitious growth plan. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.
Closing Date: 09:00am 17 November 2025
First Interview Stage Date: 26th and 27th November 2025 via video conference
Second Interview Stage Date: 4th December in person
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Training and Implementation to join our Central Social Care Service located at our Head Office in Islington.
£33,000 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Oversee all induction and mandatory training, ensuring it meets organisational requirements
- Ensure induction material is up-to-date and engaging
- Ensure all training offered is innovative and engaging and uses technology where possible
- Host the first day of the induction programme 'Feel at Home'
- Deliver ad-hoc training as required
- Coordinate schedules and rotas for mandatory training and induction delivery
- Commission, market, and deliver the learning and development programme in line with organisational needs whilst ensuring value for money, professional training delivery and demonstrable outcomes
- Regularly review and improve the training offer in line with best practice
- Work with the Recruitment, Training and Talent Manager to review and, where required, develop a programme to meet the generic and specialist operational learning and development needs across the business in line with CQC, Ofsted, legislation, contract, policy and procedural requirements
- Ensure LMS is fit for purpose and used effectively so that staff and managers are clear on the training available to them and when they are going out of date with mandatory requirements
- Use the LMS system and work with the Performance team to produce management reports (including but not limited to safeguarding, attendance, non-attendance and operational induction monitoring)
- Use data and analytics to monitor training effectiveness, identify trends, and inform decision-making
- Evaluate effectiveness of training programmes to ensure that it demonstrates effective return on investment and meets initial training objectives
- Implement improvements based on feedback and outcomes
- Work with Recruitment, Training and Talent Manager to deliver training within budget, maintain the budget spreadsheet and ensure prompt payment to suppliers
- Build and maintain effective relationships with internal and external stakeholders, including managers, senior leaders, training providers and LMS provider
- Effectively manage and develop the Talent Partner with the Recruitment Team Leader
- Work collaboratively with the L&D and wider People team
- Work with Recruitment, Training and Talent Manager and Business Development on training costings and plans for new or proposed services
- Demonstrate the company values and establish a positive culture that aligns with the organisation's strategic objectives
- Ensure compliance with all relevant policies and procedures across area of responsibility and for trainings being developed
- Keep up to date on any regulatory, legal or best practice changes in training for the Supported Housing sector
- Support staff and managers through change initiatives related to training and implementation, ensuring clear communication and engagement throughout transitions
- Champion Equality, Diversity and Inclusion in all training and in the implementation of the LMS, ensuring content and delivery are inclusive and accessible
- Promote staff wellbeing through supportive training practices and by signposting to relevant resources
- Take ownership of mandatory training compliance, including monitoring, reporting, and driving achievement of key performance indicators (KPIs) for mandatory training completion within specified timeframes across the organisation
- Provide regular updates to management and take proactive steps to address areas of non-compliance
- Lead and carry out internal quality assurance activities to maintain the integrity and consistency of assessment decisions across qualification programmes
- Sample assessment decisions, provide constructive feedback to assessors, and support continuous improvement in assessment practice
- Ensure all IQA processes fully meet the requirements of awarding bodies such as ILM and/or CPCAB
- Prepare for and support external quality assurance visits, maintaining accurate and compliant IQA records
- Contribute to standardisation meetings and support assessor development through guidance and training
- Work collaboratively with programme leads to ensure qualification delivery meets internal and external quality standards
- Any other duties as required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent relationship building skills with internal staff and managers and external stakeholders
- Customer outcome focused
- Effective verbal and written communication with staff at all levels
- Positive can-do approach
- Ability to learn new skills quickly
- Creative and innovative in ideas and approach
- High levels of initiative
- Flexible in approach
- Excellent prioritisation and organisational skills
- Intermediate to advanced IT skills on all Microsoft packages and IT systems
- Resilient able to manage self and maintain effective delivery
- Ability to cope with change in a fast paced and challenging environment
- Ability to analyse data and produce actionable insights
- Excellent stakeholder engagement and influencing skills
- Commitment to staying up to date with changes impacting training in the sector
What you'll bring:
Essential:
- Quickly learns and confidently navigates new IT systems, using them to streamline and improve business processes
- Experience of training staff
- Experience of carrying out training needs analysis
- Experience in coaching and developing staff
- Track record of successfully implementing systems, processes, or programmes within a multi-site organisation
- Strong negotiation skills, with experience securing cost-effective training solutions and establishing clear deliverables
- Experienced in managing external partnerships and ensuring contractual obligations are met
- Knowledgeable about best practice and innovative approaches to training delivery, with a commitment to continuous improvement
- Proficient in using e-learning authoring tools, virtual classrooms, and blended learning methodologies
- Demonstrable experience in monitoring and reporting on training KPIs, particularly for mandatory training
Desirable:
- Knowledge of ILM and/or CPCAB frameworks
- Proven experience of internal verification and moderation within a regulated qualification framework
- Understanding of awarding body quality assurance requirements and best practice
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Family Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours per week), funded by Kentown Support as part of a developing programme delivering high quality wrap-around care and high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Neo-Natal Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave and pension)
Greater Manchester region
About the role:
We are looking to appoint a Neonatal Support Worker as part of the Kentown Children’s Palliative Care Programme, funded by Kentown Support as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the Greater Manchester region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £28,912 per annum. Overtime / bank holidays paid time-and-a-half and 2 weekends off per month.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Do you believe education is key to transforming lives and communities? Would you like to be part of reimagining education for millions of children? This is your chance to work at the heart of our mission: supporting changemakers across India and South Africa to unlock life-changing learning for every child.
The Maitri Trust is looking for an experienced Grants Operations Manager to join our team. This role will lead the process and operations which form the backbone of our grantmaking, coordinating application and selection cycles, ensuring compliance and due diligence are robust and timely, and building systems that support our team, as well as both existing and future partners.
Preferred start date: January 2026.
Hours: Full-time (35 hours a week), 80% FTE will also be considered. Flexible working possible.
Location: Hybrid. This is a UK based position, with regular travel required to our office in Edinburgh (minumum once a month).
Travel requirements: Occasionally
Reporting to: Head of Programmes
PURPOSE OF THE ROLE:
The Grants Operations Manager plays a central role in ensuring the Maitri Trust's grantmaking processes are efficient, compliant, and supportive of both our team and our partners. You will coordinate operational workflows across the grants pipeline, manage high-volume application cycles, and ensure seamless communication between applicants, reviewers, and internal teams. You will also ensure efficiencies within our current active grant portfolio, ensuring that reporting and systems are set up to be as effective as possible. Working closely with colleagues across Programmes, Operations, and Impact & Engagement, you will help build and maintain the systems that enable our grantmaking to deliver maximum impact.
KEY RESPONSIBILITIES
Grant Operations Management
- Review and improve operational processes for managing the current active grant portfolio to ensure efficiency and effectiveness.
- Coordinate the implementation and smooth running of workflows across the full grant management lifecycle, including open and closed calls.
- Manage and coordinate high-volume application cycles to ensure smooth and timely processing.
- Facilitate clear communication between current partners, applicants, reviewers, external providers, and internal teams to support effective grantmaking.
- Prepare regular updates and reports for the leadership team and Maitri Trust Board of Trustees.
Grant Processing & Review
- Co-lead the operational design and delivery of open calls with the Head of Programmes.
- Configure and test the Fluxx grant management system to optimally support open call processes.
- Maintain high quality standards in application processing, proactively identifying and implementing process improvements.
- Draft, customise, and send outcome notifications and feedback to applicants.
- Manage escalated correspondence and queries from applicants and partners as needed.
- Coordinate the timely assignment and review of applications throughout the funding pipeline, ensuring shortlisted applications progress smoothly through review and approval stage.
- Maintain application processing quality standards and identify process improvement opportunities.
System Management, Grant Administration and Contract Management
- Act as System Administrator for the Fluxx grant system supporting its end-to-end management.
- Coordinate the due diligence relationship with external provider, consolidating internal technical and financial due diligence.
- Oversee protocol on information/records management, ensuring information is appropriately recorded and archived in accordance with data protection requirements.
- Monitor and report on application numbers, quality metrics, and process performance and regularly report on these to the Maitri Trust team and Board of Trustees.
Collaboration and Support
- Work closely with the Head of Programmes and Grants Portfolio Manager to ensure seamless grant management of both new and current grants.
- Deputise for Head of Programmes when required.
- Back stop Grants Portfolio Manager on key partnership management as necessary.
- Undertake occasional travel to support partners on-the-ground, providing operational assistance as needed.
YOUR SKILLS, EXPERIENCE AND PROFILE
Essential
- Minumum 5-7 years of experience in grant operations, grant management, or related roles within international development, philanthropy, or a funding organisation.
- Strong operational and process design skills, with a track record of managing high-volume application cycles, compliance workflows, and grant systems.
- Experience with grant management systems (ideally Fluxx), and confidence in configuring and optimising digital tools for process efficiency.
- Excellent organisational and project management skills, with the ability to manage multiple deadlines and maintain high attention to detail.
- Strong written and verbal communication skills, with experience drafting guidance, documentation, and reporting for diverse audiences.
- Familiarity with open call funding processes, including application review, due diligence, and contracting stages.
- Comfortable working across teams and functions, especially in roles that bridge programmes, finance, and external financial compliance.
- Ability to work across time zones and to occasionally travel within the UK and internationally.
Desirable
- Understanding of data protection regulations and experience managing data and records in line with compliance standards.
- Knowledge of monitoring, evaluation, and learning systems, and how they integrate into grant cycles.
- Experience working in small or medium-sized trusts, NGOs, or philanthropic organisations.
HOW TO APPLY
Please send a covering letter and CV via the link to our website below. Please use the job title in the subject line. Interviews will take place in the week commencing 8th December 2025.
The Maitri Trust reserves the right to conduct early interviews for the right candidates.
AI use: Please note, at The Maitri Trust we value authenticity and individuality in the hiring process. While we accept that the thoughtful use of AI tools can add value, we ask that applications reflect your own ideas and personal experiences. This helps us better understand your unique skills, perspectives and passion for our mission.
The client requests no contact from agencies or media sales.
Job title: Immediate Support and Debrief Manager
Reports to: Head of Bereavement Services
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
Service:
- To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
- To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
- Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
- To oversee the delivery and develop training delivered to professional partners
- Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
- To be able to provide outstanding immediate emotional support and advice to families and those we support as required
Management:
- To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
- Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
- To carry out monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 21st November 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Superstore Manager
Foss Island Retail Park, York, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Superstore Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Superstore Manager involves managing the day-to-day operation of the charity’s first superstore including managing a team of 18 employees consisting of the Deputy Superstore Manager, Department Team Leaders, Superstore Assistants and a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will be responsible for:
Driving Success in Our Charity Superstore
- Leading on visual merchandising and display to create a welcoming and inspiring shopping experience that reflects our brand and values.
- Ensuring efficient stock management and generation, so our shop floor is full of high-quality, desirable items that attract customers.
- Maintaining impeccable shop standards and ensuring the store layout supports both customer engagement and operational efficiency.
- Managing and being accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
- Building relationships and working closely with wider functions across the charity such as Facilities, Marketing, Volunteer, and social media teams to ensure the plans are fulfilled and executed.
Efficient Stock Management
- Oversee effective stockroom systems to ensure smooth processing and redistribution of donations, including identifying high-value or surplus stock for resale through online marketplaces or other Yorkshire Cancer Research stores.
- Conduct regular stocktakes to maintain accountability and efficiency.
Inspiring and developing a passionate team
- Recruiting, developing, and retaining talent, fostering a supportive and inclusive environment.
- Conducting regular performance development reviews for paid employees, implementing and supporting personal development and growth.
- Providing necessary training and resources, ensuring the shop is always adequately resourced and prepared to operate seamlessly, even in your absence.
- Having line manager responsibility for the shop management team, working together to ensure there is management and team cover and sufficient volunteers to operate all trading hours.
- Implementing appropriate training and support for all volunteers to ensure they adhere to all guidelines and legislation including Health and Safety and GDPR.
- Ensuring that all charity policies, shop standards and operating procedures are communicated effectively to all volunteers and are maintained and followed consistently.
Delivering financial excellence
- Data-driven decision-making, using shop performance insights to inform strategies that maximise income and profitability.
- Accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
- All shop administration including cash handling and banking functions, ensuring the team work to the highest standard, accurately and on time, always adhering to charity policy and procedures.
- Reviewing weekly sales figures and from these identifying ways to maintain and maximise income, ensuring information is accessible to volunteers so they are kept up to date.
- Working with the Head of Retail and Finance team to set challenging sales budgets and stretch targets that are achievable or exceedable, and drive and motivate your team to achieve and exceed them.
Championing exceptional customer and supporter service
- You’ll create an environment where every supporter and customer feel valued, ensuring:
- Outstanding service across all touchpoints, from the shop floor to the till point, including seamless and secure payment processes.
- Any complaints are managed effectively and efficiently, escalating to Head Office where they cannot be resolved at a local level.
Building Connections and Driving Engagement
- You’ll act as a proactive ambassador for Yorkshire Cancer Research, generating support and income through:
- Engaging with the local community and businesses to secure donations, build partnerships, and promote the charity.
- Maximising the use of community spaces in-store, hosting events that align with our mission while driving additional income and fostering engagement.
Ensuring Compliance and Best Practices
- You’ll uphold the highest standards of compliance, ensuring adherence to Yorkshire Cancer Research policies in:
- Health and safety, safeguarding, and security.
- Administrative procedures and People management policies.
About You
To be considered for this role, you will need:
- To be educated to A Level or equivalent or have experience in a similar role at a similar level.
· To have experience of managing a large and diverse team of people/volunteers including recruitment and development.
· To have previous retail experience in the charity sector.
· To have previous experience with a high-volume Fast Moving Consumer Goods (FMCG) retailer is desirable.
· Experience of meeting and exceeding targets within a retail environment.
· Experience of opening a new shop is desirable.
· Experience in managing high-volume retail environments.
- Strong organisational and managerial skills with success in previous roles leading teams.
· A commercial mindset with proven profit and loss management.
· To be creative and forward thinking.
· To be to handle challenging situations with confidence and professionalism, finding solutions and maintaining composure under pressure.
· Confidence with technology, being able to adapt to new systems and processes to support the smooth running of Superstore operations.
· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history by seeking two references
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
o A DBS check at an enhanced level with the children’s barred list due to the requirement to supervise and train volunteers under the age of 18 years.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 November 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please the People Team.
The client requests no contact from agencies or media sales.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: 12 Month fixed term contract - maternity cover
Hours: Full time: 37.5 hours or part time considered (minimum 30 hours per week)
Salary: £34,000 - £37,500 FTE depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 16 November 2025
Preliminary telephone interviews will be held week commencing 17 November 2025
Interviews will be held, in person at our Peterborough office week commencing 24 November 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
The special events manager is responsible for the leadership, development and delivery of the Special Events portfolio including income generating and stewardship events. The special events manger will work closely with senior stakeholders, internally and externally, to deliver high quality and high value events, including gala dinners, engagement events, online auctions, virtual events and a golf day. The role will manage all aspects of events from concept to completion. The role looks after high value event relationships, including an event committee, and implementing a strategic plan to deliver and grow unrestricted income for our Transforming Treatments campaign and beyond.
You will have experience of project management and creation of high calibre income generating events, including gala dinners and be used to managing events from concept to delivery, including oversight of the project budget and expenditure. In addition, you will be able to manage all event operations on the day with the ability to confidently coordinate, lead and direct teams of staff and volunteers.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Events Manager, Fundraising Events Manager, Corporate Events Manager, Events Coordinator, Charity Events Manager, Senior Events Officer, Events and Fundraising Manager, Community Events Manager, Gala Events Manager, Event Project Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-224 701
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
The Learning Support Team provides targeted support to young people, helping them develop core practical and academic skills, broaden their existing interests, and explore new ideas. In this role, you will deliver both group and one-to-one sessions, including tailored Maths and English tuition based on individual needs. You will work collaboratively with the wider team to ensure each young person has appropriate access to educational opportunities and engagement.
We believe that everyone has the right to learn in the way that suits them best—so there’s no such thing as a “typical” day in this role. Sessions can take place anywhere: from the beach to the kitchen, the garden, or even the gym. As with all our teams and services, the unexpected is part of everyday life—though with us, it can take many forms. A young person might be excluded from school, be in the middle of transitioning to a new placement, or arrive (or not) due to an emergency referral. Flexibility and adaptability are essential.
If this sounds like the right role for you, feel free to contact us for an informal discussion.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Applicants should have
- Evidence of degree ( BA, BSc in a related field, such as Linguistics, Psychology or Education ) or PGCE.
- Experience in identifying and assessing the needs of young people, setting clear goals and targets through collaborative discussions and the effective use of relevant data to inform assessments.
- Experience in supporting young people to achieve their learning goals, particularly those who are underachieving, disengaged, or facing social and emotional barriers to learning.
What you should expect from us
- Salary: £26,850 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading Training Programme including Access to Children’s Right and Participation, CSE, Empowerment, Mental Health and Social Pedagogy.
- Contributory Pension Scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in Service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Blue Light Card: discount shopping scheme at hundreds of retailers across the UK.
- Discretionary Funded Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s, we are fully committed to safeguarding all children and young people in our care. As part of our recruitment process, candidates are required to complete an online application form to ensure we gather all necessary information in line with legislation, best practice, and our vetting requirements.
Ideally, applicants will already be registered with the DBS Update Service. If not, a DBS (police) check will be carried out by St Christopher’s prior to the start date.
Please note CV’s will not be accepted.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website.
For more information or assistance during the application process, please contact us.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



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