Lead manager jobs

Join Public Law Project as our interim CEO and lead us as we enter our new strategic phase, championing justice, fairness in state decision-making and upholding the rule of law.

About us

Public law is fundamental to a fair and inclusive society. At its best, it enables the state to confront and navigate challenging contexts and make well thought through decisions for us all. Where public bodies make decisions that are unlawful, irrational, unfair or contrary to human rights, public law is there to enable people to challenge those decisions and hold the state to account. 

For over 30 years, PLP has been at the forefront of public law in the UK to advance fairness in society. We have delivered impact through strategic litigation, ground-breaking research, and training for legal professionals, NGOs and public bodies. Our work includes challenging the government’s Rwanda immigration policy, contributing to the prorogation of Parliament case, supporting Windrush survivors, and scrutinising the use of automated decision-making and AI in public decision-making. We are values-led and highly collaborative, working in alliance with individuals and communities facing discrimination.

In the face of existential issues facing society, we have recently agreed a bolder strategic direction with a more aspirational vision than before. It is our intention that no matter the challenges in the years ahead, PLP will advance fairness in society through public law with determination, with authority and with others. This role will be essential to that journey.

About the role

Public Law Project (PLP) seeks an inspiring and experienced interim CEO - parental leave cover - to lead us through an exciting and pivotal period. With our new strategy launching in July 2025, we are looking for a collaborative and values-driven leader to turn vision into action, build our external profile, support a developing team, and drive sustainable funding growth. This is a critical 12-month appointment, offering the opportunity to lead one of the UK’s most respected legal charities through a period of dynamic transition.

You will guide PLP through a vital year of strategic delivery and internal consolidation. You’ll lead the rollout of our new strategy, embedding agility, accountability and purpose across the organisation, while strengthening our external profile through increased visibility and thought leadership. You’ll support a capable and committed senior team, many of them recently appointed, fostering cohesion, a strong team ethos and an inclusive, positive culture. You will also play a key role in fundraising, stewarding existing funders and identifying new opportunities to diversify and grow income.

Working closely with the Chair and Board, you’ll help ensure strong governance and deliver the stability and impact our mission requires. You’ll be supported by a values-led team and a forward-thinking board, united in their commitment to accountability, equity and justice.

What we are looking for

We’re seeking a senior leader with a proven record of translating strategic plans into operational delivery and measurable impact, leading and supporting teams through organisational growth or transition, and building strong external partnerships and raising organisational profile. You will have experience in supporting income generation and funder engagement, and of effectively working with trustees and senior stakeholders to ensure good governance and risk oversight.

A background in law or public law is not essential, but you must bring a clear appreciation of the issues and landscape in which we operate. Most importantly, you’ll bring a collaborative and empowering leadership style, a deep alignment with our values, and the ability to get the best from people during times of change.

Closing date for applications: By 9am, Monday 14th July 2025

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Merton Winter Night Shelter provides a much-needed emergency shelter for the homeless during the coldest winter months. We offer a warm, safe and respectful place, with a welcoming environment, providing hot food and professional support to those who would otherwise be on street. We offer an opportunity for guests to rest, recharge and be supported into a more sustainable and stable lifestyle. 

We are seeking a part time Project Assistant to work with the Project Coordinator, who leads the project on a permanent basis. Min 6hrs over 3 evenings per week and occasional management meetings outside of the shelter. This would be initially shadowing the Project Coordinator at the different shelter venues and then independently and unsupervised attending venues supporting venue convenors and their volunteers. The hours will include weekends and bank holidays.

Purpose of Job:

· Supporting the Project Coordinator in managing and coordinating the Night Shelter to ensure that all venues give a consistent service to all homeless persons accepted into the shelter, i.e., its guests.

· Standing in for the Project Coordinator in supporting shelter convenors and their volunteers on two evenings per week after initial induction.

· Assisting the Project Coordinator in providing advice and support to help each guest work through the challenges they are facing, recognising that homelessness is often a result of complex and multiple problems.

Responsibilities:

In close consultation with the Project Coordinator to:

· Liaise with the Host Venue Co-ordinators to ensure timely communication and information, particularly in maintaining the Shelter Log Book, to enable the smooth running of the shelter.

· Support guests who are using services for welfare, legal, debt, housing and other specialist issues, where necessary.

· Engage with vulnerable people in a sensitive, empathetic and professional manner.

· To assist in maintaining detailed case records ensuring all sensitive data is adequately protected and handled.

To apply for this role, please download the attached Job Description and Application Form and return the completed Application Form to us. Applications will close on 31st July 2025 and those shortlisted will be interviewed shortly after.

Are you a strategic and values-driven leader with a passion for equity, inclusion and ensuring people with lived experience have real power to shape change? Then join Shelter as our Head of Lived Experience Insight, and you could play a central role in delivering our vision – ensuring that people directly affected by the housing emergency influence and shape everything we do.

About the role

We’re looking for a Head of Lived Experience Insight to lead the strategic direction for lived experience across Shelter. You will manage a high-performing team and oversee the development and delivery of our lived experience insight strategy, ensuring it is embedded throughout all areas of our work. You will drive a high-quality programme that supports our strategic priorities, build strong relationships with senior stakeholders, and identify opportunities to develop and strengthen our approach. You'll also play a key role in ensuring lived experience is consistently integrated into organisational planning and decision-making. 

Role specifics

As Head of Lived Experience Insight, you will lead the development and delivery of Shelter’s Lived Experience Insight strategy, working with senior leaders to embed lived experience across governance, planning and decision-making. You’ll manage and support a skilled team, ensuring high performance, wellbeing and development, while overseeing the quality and impact of Shelter’s lived experience programme. This includes managing budgets, delivering externally funded projects, and ensuring robust data and evaluation practices. You’ll build strong internal and external relationships, promote shared learning, and drive culture change, co-production and anti-racist practice across the organisation. You will also ensure safeguarding, health and safety, and continuous improvement are central to all aspects of the team’s work.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role heads the Lived Experience Insight Team which sits within the Equity, Inclusion and Culture (EIC) Directorate. 

The Lived Experience Insight team works across several different directorates and teams, to support the development of our approach to put lived experience at the heart of our fight for home. 

We work collaboratively with people with lived experience, Shelter staff and key stakeholders. We help to deliver projects and activities which give people with lived experience the opportunity to influence and shape our work. This ranges from organisational governance and strategic decision making to local and national influencing, to staff recruitment. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Launched in the summer of 2019 on a 2,000-acre estate in Bannau Brycheiniog (Brecon Beacons), Wales, the Penpont Project is the largest intergenerational nature restoration project of its kind anywhere in the world. Initiated by Action for Conservation, the Penpont Estate, Tirmawr Farm, and a Youth Leadership Group of 12-18 year olds from diverse backgrounds, the project aims to restore nature and culture in this special place and demonstrate how youth leadership and ambition can advance nature’s recovery at a time of acute ecological crisis.

We are looking for a Learning & Engagement Coordinator to join our flagship Penpont Project, empowering young people and intergenerational communities to connect with, feel inspired by and take action for nature. This is an exciting opportunity to contribute to the success of a unique and innovative project, maximising positive outcomes for young people and the environment. 

Key details

Start date: around 22 September, exact date to be agreed
Contract: Part-time, fixed-term for 12 months, with possibility to extend duration and/or increase working hours when additional funding is secured
Starting salary: £16,872.76 - £17,590.75 (equivalent to £28,121.27 - £29,317.92 FTE) depending on experience
Working hours: 21 hours / 3 days per week. This role requires evening and weekend work, including regular residential/overnight stays (6-10 times per year). Time off in lieu (TOIL) can be taken for overtime work.
Location: Penpont, Brecon (Wales). This role requires regular travel within the local region as well as some national travel for team events.

About the role

As Learning & Engagement Coordinator, you will support the successful delivery and ongoing development of our learning and engagement work as part of the Penpont Project, playing an active role in empowering young people and intergenerational communities to connect with, feel inspired by and take action for nature. You will proactively engage the Penpont Project’s Youth Leadership Group, school and youth groups, local community members and other stakeholders, and will help to design, organise and run a wide variety of events and activities for them to take part in. These will include both day visits and residential stays (including at our brand new Forest Camp site) as well as online sessions. You will also support our Youth Rangers programme and similar professional development opportunities. In doing so, you will play a vital role in strengthening our flagship intergenerational approach to nature restoration and maximising positive outcomes for young people and the planet. 

In your day-to-day, you will work closely with our  Penpont Learning & Engagement Manager as well as with our Land-based Projects and Policy Lead, Penpont Project Manager and Technical Lead and with our project partners, the Penpont Estate and Tirmawr Farm, to make sure our learning and engagement activities are aligned with wider project work and actions happening on the land.

To succeed in this role, you will be a highly organised, creative, flexible and self-motivated project coordinator who thrives in a varied and dynamic work environment. You will also be an inspiring communicator and skilled facilitator who can engage and build relationships with a wider range of stakeholders and communities, especially young people.

Key responsibilities:

• Engage young people and the wider community around Penpont to take part in our learning and engagement programme and wider activities on site.
• Facilitate the activity of the Penpont Youth Leadership Group during and outside of residential visits to Penpont and ensure young people are equipped with the skills, knowledge and confidence ot engage fully with the project.
• Support the planning, coordination and delivery of a bespoke learning programme for school/youth groups that inspires and empowers young people to connect with and act for nature and aligns with actions happening on the land.
• Support the planning, coordination and delivery of regular community action days at Penpont, engaging local community members and supporting them to undertake practical nature restoration work in line with the project's action plan.
• Support the planning, coordination and delivery of events bringing together intergenerational stakeholders to collectively design a future vision for people and nature at Penpont and the wider Upper Usk catchment area.
• Support the running of the Penpont Youth Rangers programme and help to oversee the Rangers' day-to-day activities.
• Support monitoring, evaluation and learning (MEL) activities at Penpont to understand the impact of the project and facilitate learnings.

What we are looking for

• Experience of working with young people, ideally aged 12-18, with proven ability to engage, motivate and support young people from diverse backgrounds
• Strong environmental knowledge and practical skills
• Great facilitation skills with a track record of facilitating stimulating, interactive and inclusive group activities both in-person and online, including practical activities in an outdoor setting
• Experience of organising and running community and/or educational events from start to finish, including liaising with partners and participants, managing logistics, safeguarding and health and safety
• Excellent organisational and time management skills and ability to plan ahead, work across multiple tasks and prioritise effectively to meet deadlines
• A positive, proactive and self-reliant approach to work and ability to work independently
• Excellent communication, interpersonal and teamwork skills and ability to build and maintain positive relationships with colleagues, partners, young people and other stakeholders
• Good IT skills
• Willingness to work outside of usual office hours and to travel regionally to meet the needs of the project
• A full clean driving licence valid in the UK

You can see the full Job Description and Person Specification for this role in the enclosed Recruitment Pack. If you don't have all of the skills, knowledge and experience listed as essential but think you will be a good fit for the role, we would encourage you to apply. 
 

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors.

In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across multiple criteria, including Mission, Impact, People, Planet and Innovation.

Some of the benefits of working at Action for Conservation include:

• 33 days of annual leave (including public holidays), plus one additional day for each year served up to a maximum of 38 days (pro-rata for part-time staff)
• Up to 5 days of paid professional development leave and up to 4 paid volunteer days each year
• A workplace pension with 4% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• Joining a growing organisation with the possibility to progress within the team as opportunities arise
• A robust training package and a development plan to support your progression and career aims
• Opportunities to develop new skills and knowledge as part of your work
• Opportunities to share your voice and shape the direction of our work
• Seeing the impact of what you do, as you transform young people's lives.

We are currently trialling a 9-day fortnight with a day off every other week for full-time staff and a proportionate increase to annual leave allowance for part-time staff. If this benefit is made permanent, it will also apply to the current role.

HOW TO APPLY

The deadline for applications is Sunday, 13 July at midnight. Click on the apply button to complete our online application form. For further details, see the enclosed Recruitment Pack. We will hold interviews on 23 July remotely via Zoom.

OUR COMMITMENT TO DIVERSITY

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We, therefore, encourage people from demographics that are currently underrepresented in the environmental movement to apply.

GUARANTEED INTERVIEW SCHEME

We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact get in touch.

THE SUNDAY TIMES BEST PLACES TO WORK 2025

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as a Fundraising & Events Officer.

MAIN PURPOSE OF JOB:

To provide excellent support to the Head of Operations having full regard to the charity’s objectives and priorities at all times, meeting or exceeding the Charities legal, ethical and moral standards. Lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management.  To ensure that you work effectively in terms of daily operations. To build a rapport with our clients in a warm and friendly manner and have empathy with our clients’ needs.  To quickly identify any problems and ensure each conversation is handled in a compassionate manner. 

Developing and leading on the delivery of existing fundraising events as well as developing and delivering future events (which will include overnight stays) Build high value relationships with members and donors, for a wide range of audiences and media, supporting communications and marketing activities, working closely with colleagues across the organisation.

A good telephone manner is essential, together with excellent literacy, verbal analytical and IT skills, coupled with the ability to work to tight deadlines, often under pressure. To be able to show initiative and a ‘can do’ attitude at all times

**  The Fundraising and Events team are very busy and flexibility is required at busy times throughout the year.

MAIN DUTIES AND RESPONSIBILITIES:

 Fundraising

 i.      Work collaboratively with multiple internal stakeholders to capture and understand requirements, identify new opportunities or build on existing activity to help achieve income targets.

ii.       To data input and maintain events in line with current practices.

iii.       To help find volunteers to attend events.

iv.        To send out and organise fundraising merchandise and materials for Cinnamon Trust and volunteer events.

v.         Handle general telephone and personal enquiries regarding fundraising and events.

vi.        Undertake any other reasonable and related tasks, as required by the Marketing and Fundraising team .

vii         Have a good working knowledge of charity legislation and work to the Institute of Fundraising Codes of Practice and Fundraising Standards.

vii.         To liaise with, and assist other members of the fundraising team.

Events

i.            To be available to attend major events for The Cinnamon Trust, making sure that all holidays are worked round our events diary.

ii.             To drive The Cinnamon Trust van and trailer to events.

iii.             To promote The Trust at events and always present a positive and professional image.

iv.             To make sure the appearance of the stand is always presentable.

v.              To manage volunteers at an event and give a briefing at the beginning of the day regarding objectives.

vi              To seek any permissions required for an event and complete risk assessments required.

vii              To make sure that furniture and other equipment is available at each event.

viii              To make sure all materials for an event are event appropriate (eg: could be a volunteer driven event or PP)  and well stocked.

ix                  To account for stock and merchandise for each event and fill out request forms that will be logged against each event.

x.                  To make sure that any cash taken at an event is kept safe.

xi.                 To liaise with the PR and Marketing department regarding events and to supply photos and copy for their use. To work with the PR and Marketing team regarding fundraising campaigns and promotions.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Purpose of the job  

 As the Fundraising Events Coordinator at UK Youth, you will support the Fundraising Events Manager in delivering our exciting calendar of special and challenge events, including our flagship Gala Dinner, Art for Youth, and the London Marathon. You will have the opportunity to work collaboratively with event committees, corporate partners, sponsors, and internal teams to manage logistics, handle event administration, and strengthen relationships with supporters and partners. 

 We’re looking for a proactive team player who thrives in a fast-paced environment, brings strong organisational skills, and looks for ways to improve processes and support the wider fundraising team. 

Why work at UK Youth?  

 UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.  

  UK Youth plays a unique role in addressing: the lack of investment in the youth sector; the lack of cross sector understanding in how youth work makes a difference; and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth website.  

What You’ll Be Doing 

• Supporting the Fundraising Events Manager with all aspects of event delivery, including logistics, supplier coordination, volunteer support, and on-the-day event assistance 

• Working closely with the Corporate Partnerships team to ensure corporate partners are thoughtfully stewarded, have meaningful volunteering opportunities and are effectively engaged with our cause. 

• Liaising with external event committees and sponsors to support smooth communication, collaboration, and alignment 

• Assisting in the creation of engaging event materials to promote our cause and ensure key audiences attend our events

• Managing the events inbox, responding to all queries promptly and professionally

• Supporting financial tracking by helping to monitor event income and expenditure 

• Maintaining accurate records by updating the CRM and event databases regularly

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 14th July 2025 at 23:59pm (midnight)

Interview Dates: 23rd and 24th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About us

Parallel is a small but ambitious charitable initiative doing big things: we currently support over 3,000 students through our maths enrichment activities, around 500 of whom receive dedicated weekly, small-group online tutorials in The Parallel Academy. Our mission is to support students on our programmes to fulfil their mathematical potential, by providing them with the opportunity to develop their reasoning and problem-solving skills beyond the curriculum. 

Our students are motivated and ambitious. Although our maths programme is optional and takes place outside of school hours, students have an average attendance above 95%.

The Role

We are rapidly expanding our service provision over the coming months, and are seeking a full or part-time Project Administrator to join our passionate and energetic team. You will play a key role in ensuring the smooth delivery of our programmes and help embed the tools and processes for reaching thousands more students each year.

This is a versatile role with responsibilities ranging from database management to setting up online events and communicating with service users, schools and tutoring staff. Working within a small administration team, you will be proficient at using a range of tools such as spreadsheets, meeting platforms and scheduling software, and will be willing to learn new ways of working. We are looking for someone who can remain focused under pressure, using their initiative to deal proactively with a range of tasks and to prioritise the competing demands of a busy workload. 

Hours

This is a flexible and fully remote role, and you will have significant autonomy in how you structure your working week. 

As part of your contracted hours, you will be required to work some evenings and weekends, but this will not exceed one day a week in total. There will also be periods when there is a higher workload (e.g., during student recruitment periods), so you may be required to offer some flexibility in working longer (and then shorter) hours week to week. We are happy to discuss how the hours and role might work for you during the interview stage.
 

Key duties and responsibilities 

• Develop and maintain accurate, up-to-date spreadsheets relating to student rosters and learning data.

• Adopt data hygiene principles so that data is managed smartly, in accordance with our data privacy policy.

• Lead on event creation, which primarily concerns the hundreds of weekly tutorials we run each week, but also extends to other activities such as student admissions, end of term testing and public webinars.

• Help to manage a high-volume inbox, responding to daily emails and triaging across the team by assigning correct levels of priority to each correspondence.

• Support the onboarding of new tutors (e.g. overseeing DBS checks, approving invoices) and take the lead on finding cover when gaps appear in our tutoring schedule.

• Liaise with prospective schools and students and undertake key data gathering activities to identify the most suitable candidates for our programmes.

• Support in developing and updating key policies and procedures. 

• Support with general administrative tasks.

Other duties:

• The post-holder will also be expected to undertake any other tasks commensurate with the role and which may be reasonably required. 

Requirements

Skills 

• Proficient in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools very quickly).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables 

• Strong written communication skills with the ability to connect effectively with a diverse set of stakeholders, with a professional and sensitive approach. 

• Strong judgement: can be relied upon to implement agreed processes but also shows initiative to suggest improvements to how we work.

• Proven experience of working in a team, demonstrable ability to operate in a flexible working environment and to take initiative. 

• Ability to understand, interpret, and apply existing documentation with a fast-moving environment. 

• Excellent independent time management and organizational skills.

• The ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.

Education

• Undergraduate degree in a relevant discipline

Professional Experience:

• Essential: relevant experience managing data as part of an administrative role.

• Desirable: relevant experience in an education setting.
   

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

Successful applicants will be expected to undergo an Enhanced Level DBS check.
 

How to Apply:
 

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role and demonstrating how you meet the above requirements.

Are you a passionate communicator with experience in the charity sector? Do you thrive in a fast-paced digital environment and love crafting compelling content that makes a difference? If so, we want to hear from you! Looking for an Interim Social Media & Media Officer to join a leading UK charity supporting autistic people and their families. This fully remote role is a fantastic opportunity to make a real impact while working with a dynamic and supportive team.

Main Duties Social Media

• Manage day-to-day activity across the charity's social media platforms.
• Create engaging, inclusive, and accessible content tailored to a diverse audience.
• Use tools like Sprout Social to schedule posts and monitor engagement.
• Respond to comments and messages in line with safeguarding and brand guidelines.
• Track performance using analytics tools and contribute to content planning.
• Collaborate with teams across the charity to source and share impactful stories.

Media & PR

• Support a busy press office by handling media enquiries and arranging interviews.
• Identify and pitch newsworthy stories to promote the charity's mission.
• Draft social media copy for news stories and monitor media coverage.
• Produce daily updates on media trends and autism-related news.
• Participate in the out-of-hours PR and social media rota (additional pay provided).
• Support the Head of PR and Social Media and Media Manager with ad hoc tasks.

The successful candidate will be able to demonstrate the below: -

• Experience of sprout social and Cision
• Proven experience in a social media /media role within a charity.
• Excellent writing skills with a flair for storytelling and audience engagement.
• Confident using social media management and analytics tools.
• Strong understanding of accessibility and inclusive communication.
• Proactive, organised, and comfortable working independently in a remote setting.
• If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience or get in contact for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Youth Forum Co-ordinator

NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust,  collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.

Person Specification
Essential Skills & Experience

• Experience in community engagement, partnership working or voluntary sector co-ordination
• Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
• Understanding of the challenges of working with local authorities and how to engage effectively
• Strong advocacy and communication skills, with the ability to amplify under-represented voices
• Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
• Experience in facilitating collaboration, resource sharing and collective decision-making

Desirable Skills & Experience

• Knowledge of the needs and challenges faced by under-served communities and young people
• Familiarity with funding and investment processes for community-led initiatives
• Previous experience in a co-ordinating role within the voluntary, community or public sector.

Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.

Job Title: Chief of Staff

Location: London or Bath (Hybrid with international travel)

Reporting to: CEO

Salary: Competitive, based on experience

Application Deadline: 1st August 2025

This is a rare and exciting opportunity for a highly motivated and experienced person to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profit organisations, working at the intersection of environmental conservation and human rights.

About the Environmental Justice Foundation

EJF exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and a need to respect, defend, and empower communities most at risk from habitat loss, biodiversity collapse and global heating. We campaign for environmental justice.

We use hard-hitting investigations, cutting-edge film and photography and strategic, high-level advocacy to secure lasting, systemic change to protect the ocean, wetlands and climate for biodiversity and for people. Our programmes are underpinned by grassroots partnerships and film-led investigations in the Global South, where our dedicated local teams work on complex, challenging issues, speaking truth to power. We partner and support environmental defenders and journalists, providing vital equipment and targeted training in filmmaking, investigations and communications that amplify grassroots voices and build local leadership and resilience to environmental injustice.

The Role

As Chief of Staff to the CEO, you will be a strategic partner and trusted advisor, playing a pivotal role in driving EJF’s mission forward during an exciting period of growth and global impact. You will support and empower the CEO to lead effectively across multiple programmes, geographies, and teams, ensuring the highest levels of operational focus, internal alignment, and mission delivery.

Key Responsibilities

• Strategic Support: Act as a force multiplier for the CEO, helping to prioritise initiatives, manage high-level projects, and streamline decision-making processes. The role will act as a gatekeeper for the CEO, addressing and balancing competing demands and workloads.

• Executive Coordination: Prepare and arrange briefing documents, talking points, and correspondence. Attend meetings with or on behalf of the CEO and ensure timely follow-ups. Coordinate the CEO’s public and media engagements to ensure he is well-prepared.

• Organisational Alignment: Facilitate communication between the CEO and global teams to ensure alignment on goals, priorities, and values. Provide objective assessments of teams and their efficiency and effectiveness.

• Project Management: Oversee special projects from inception to completion, ensuring they align with organizational strategy and deliver measurable impact. Support for income generation, including grant applications, monitoring and reporting.

• Donor Engagement: Support major donor engagements and high-stakes partnerships.

• Thought Partnership: Serve as a critical sounding board, offering insights and constructive challenge on complex organisational and strategic issues.

About You

• You are highly organized, diligent, intellectually curious, and deeply committed to environmental and social justice.

• You have a strong background in strategy, operations, or executive-level coordination, ideally in a nonprofit, policy, or international development setting.

• You possess exceptional communication skills, both written and verbal, and a strong ability to research, synthesise and apply information quickly and to a high standard.

• You are diplomatic, discreet, and thrive in fast-paced, dynamic environments.

• You are proactive, resourceful, and capable of working independently on complex problems.

Desired Experience

• Minimum 7 years of experience in a senior strategic, advisory, or operational role

• Prior experience working with or reporting to C-suite executives

• Understanding of the nonprofit or advocacy sector, preferably in environmental or human rights fields

• Ability to travel internationally if required

What We Offer

• A purpose-driven role where your work will have a real-world impact

• A supportive, mission-led team with a shared commitment to environmental justice

• Opportunities for international engagement and professional growth

How to Apply

Please send your CV and a cover letter outlining your interest in the role and how your experience aligns with our mission to the email address provided.

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the UK.

EJF is an equal opportunity employer, committed to diversity within the workplace.

We’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across Exeter and the South West of England to explore and respond to the good news of Jesus.  

Location: ½ home-based with travel across the South West Region, ½ based in the ICE office in Exeter, with travel to schools. 

Salary: Scripture Union £27,422 - £27,600 FTE per annum,  ICE Role £24,800 FTE per annum. For part-time appointments, the salary will be calculated pro rata based on the agreed hours and subject to experience. 

Details: Full-time or Part-time options available, Flexible Working

Contract: 2-year fixed term

About the role  

We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations. We’re working in partnership with Initiatives in Christian Education (ICE), one of Exeter's leading schools outreach organisations, to offer this unique role to reach many more young people across the South West of England.   

We’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across Exeter and the South West of England to explore and respond to the good news of Jesus. To do this, we’re offering two roles; Schools Worker and Rural Revealing Jesus Pioneer, which could be filled by one person as a full-time role, or two individuals working closely together. 

These unique roles combine the benefits of direct face-to-face engagement with young people in an urban context, delivering assemblies and workshops across Exeter while also developing and mentoring others to expand ministry in more rural contexts across the South West Region. The ideal candidate(s) will have equal passion and experience in both contexts; however, in reality, we accept that candidates may have a greater preference towards one context.   

Important things to note before you apply.   

1. The role(s) will focus on Exeter and the South West of England and will require extensive regular travel across the region. The role(s) offers the opportunity for hybrid working in line with our policy.   

2. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.   

3. We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.  

A flexible role shaped around you  

These roles are being offered by Scripture Union and ICE; two organisations with a long history of partnership and collaboration. The roles could be combined into one full-time position for one candidate, or filled by two individuals who would work closely together. The positions suit a candidate who enjoys face-to-face interactions with young people locally and strategic work regionally, training others for delivery. You’ll work closely with the ICE team in Exeter and maintain weekly connections with the SU South region team.   

Both roles offer a maximum of 2.5 days per week, with the option to combine into one full-time roles.

Who we’re looking for  

You are someone who loves variety in your work and thrives on the fact that no two days are the same. You value a blend of face-to-face interaction with children and young people while also adopting a facilitating approach, equipping, training, and motivating others. You enjoy the urban city vibe but are also skilled at working in a rural setting.  

You’re a connector who relishes being in schools and the community, with experience in building and leading teams while working with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people and thrive when given a blank canvas to drive projects from conception to completion. You are a confident communicator with experience in training, coaching, and empowering others.  

If this describes you and you would like to join a like-minded organisation that offers the flexibility, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.   

Invest in our mission, as we invest in you: Our Benefits:  

This joined-up role with ICE and Scripture Union means being part of two vibrant teams, dedicated to making a real, positive difference in the lives of children and young people. We’re proud to be employers that truly value and support our staff. This role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. If combined, the role will include a benefits package will combine the offerings of both Scripture Union and ICE regarding annual leave, pensions, life and health insurances, parental leave, bible notes and more. 

About Scripture Union   

You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.     

We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the 95% of young people (primary and secondary school age) across the UK who have never stepped foot inside a church, to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.   

In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference, in the last couple of years we’ve trained up nearly 600 Faith Guides across 400+ churches in England and Wales, collectively we’re seeing over 50,000 young people on a journey of exploring the christen faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!  

About ICE   

Exeter ICE Trust was established in 1989 and is a registered charity managed by trustees. We currently have 3 staff active across the schools. In 2022 we also became a local mission partner with Scripture Union. We are currently warmly welcomed into around 25 primary schools, 5 secondary schools, and the main sixth form college in Exeter.   

About your team  

Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of both a local-focused team and a second team with a regional focus.

If you take the role as a combined full-time position, you’ll work half-time out of the office of ICE, joining an exceptional team of 3, working face-to-face with young people in Exeter primary and secondary schools and colleges across Exeter, this work is term time only. You will also be a part of the SU South Region team of 5 workers at SU who work across SU’s largest region, from Kent to Cornwall. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban to coastal and rural areas. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides. We’d like to see these numbers grow significantly over the next few years. And if two candidates split the roles between them, both roles will have close working relationships with the other team. 

The south region includes the south west of England brimming with distinct charm and rich cultural heritage, a tapestry of contrasts, where dramatic coastline and golden beaches seamlessly transition into ancient, brooding moors and vibrant, historic cities and rural towns. We are particularly interested in how sports, arts, and culture can be explored to further enable the mission and would be particularly interested in candidates with expertise in either of these areas. In the south region we have the highest density of Christian holidays and festivals, with events that we organise and run directly and also a variety of festival and missions that we support and partner with, you’ll have a fantastic opportunity each summer to get hands on engaged in these mission and festivals throughout the year. 

Job description  

The official title has two parts School Worker and Rural Revealing Jesus Pioneer. Here’s a brief breakdown of each:   

Schools Worker – ICE  
You will work in and around the city of Exeter as part of the schools team to plan and deliver assemblies, small group work, lunch clubs, and projects for primary and secondary schools to explain Christian faith - this will vary between working closely with colleagues, or working independently. You’ll be planning and filming short videos for occasional assembly viewing, liaising with volunteers from churches who have a connection with a school and liaising with the trustees of the charity in continuing momentum in the work.  

Rural Revealing Jesus Pioneer - SU  
You will work across the south west of England, with a particular focus on rural areas, multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.   

Who We're Looking For: Our Ideal Candidate  

We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:  

• A Visionary with Practical Wisdom: You'll be a thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.   

• A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.   

• An Inspiring Leader: You'll have a natural ability to connect with people, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.   

• Organised and Driven: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.   

• Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.   

• Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.   

• Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.   

As with all our team members, you will also:  

• Be a committed Christian who resonates with ICE and SU's mission and values, actively participating in a local church community.   

• Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.   

Practical Skills You'll Need:  

• You'll be confident and capable in using everyday digital tools like email, social media, and Microsoft Office 365 applications (Word, Excel, Teams).  

• Competent filming and using video editing. (Essential for the schools worker role)   

• Social media strategy - planning and delivery experience (Desirable)   

• Presentation/training skills, Coaching experience (Desirable)   

How to Apply  

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.   

 Closing date: 24th July 2025, 10am   

Interview date: 6th & 7th August, 10am – 5pm  

Interview location: ICE Office, Offices 1&2, Riverside Centre, 13-14 Okehampton St,  
Exeter, EX4 1DU  

Whilst we appreciate every application, we regret that we are only able to contact candidates who are shortlisted for an interview. If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful at this time. 

We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:

• Scheduling and organising internal staff meetings and events 
• Providing end-to-end support in Khulisa's recruitment processes
• Managing Khulisa's central mailbox 
• Taking resposibility for Khulisa's invoice management system
• Carrying out monthly payroll administration

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience

• Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this 
• Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions 
• Ability to perform financial administrative tasks, such as expenses administration, using relevant software
• Excellent organisational and time management skills 
• Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
• Ability to properly deal with sensitive / confidential information
• Experience working within a small but close-knit team
• Demonstrable ability to plan and prioritise own workload with minimum supervision 
• Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
• Willingness to work occasional weekends and evenings when required 

Knowledge/Skills

• Strong IT skills, including proficiency in Microsoft Excel spreadsheets
• A commitment to Khulisa's work 
• Some knowledge of Salesforce or other similar CRMs

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Job Title: A level Group Tutor Contractor across Chemistry, Maths and Physics

Salary: £35 per tutorial

Reporting to: Group Tuition Manager

Contract: For the 2025/26 academic year with the option to renew at the end of the year 

Job Location: UK (nationwide, remote) 
Successful candidates must have the right to work in the UK by the time employment commences 

Interview Date: May - July 

Start Date: Between September and November depending on student demand for tuition subject 

We are currently looking for Chemistry, Maths and Physics tutors. Recruitment is limited to these subjects as applications for all other areas have closed due to high demand.

About the Role

Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?

We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.

Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.

About the Organisation 

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.  

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.  

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.  

Role Responsibilities

• Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform 
• Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
• Effectively monitor and assess student progress, providing feedback when requested
• Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
• Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
• Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times

Person Specification

• At least two years A level teaching and/or tutoring experience 
• Positive, engaging and flexible teaching style
• Familiarity with and strong knowledge of relevant exam boards and specifications
• Evidence of ability to tutor one or more of the following subjects to A level standard: Chemistry, Maths and Physics
• Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
• UK based, with the right to work in the UK
• Passionate about The Access Project’s mission

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Why Work at The Access Project?

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities. 

We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.  

We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.  

Our Values 

Empowerment 

We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage 

We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission. 

Impact 

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion 

We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership 

We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?” 

Equal Opportunities Statement 

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or Most Recent Employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references. 

Education, Qualifications and Training

• Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
•  Proof of qualification is required before the appointment is confirmed

Operations Support Coordinator

Team: Operations Support 

Hours: 4 days (30 hours) per week (hours/days by agreement)

Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely

Report to: Operations Support Team Manager

Starting salary:  £23,809.50 pro-rata

Application Closing Date: 20/07/2025 (23:59)

Interview date: 30 July 2025 – in-person at our Holborn, London office.

Starting date: ASAP

Contract: permanent 

About GoodGym:

GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org

Job Purpose

As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK. 

The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings. 

You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.

The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.

Responsibilities

Primary Responsibilities

Office Management

• Providing phone and email support to our members, referrers and beneficiaries

Volunteer Support

• Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
• Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary

Other Responsibilities

• Contributing to the development of the Operations Support Team and respective processes and policies
• Working collaboratively with other internal departments

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people (desirable)

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Excellent organisational and multitasking skills and ability to prioritise workload 
• Excellent attention to detail and problem-solving skills
• Ability to collaborate with team colleagues
• Ability to work with minimum supervision and under own initiative
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Empathetic and able to build supportive relationships with people from a variety of backgrounds
• Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
• Comfortable using multiple online programs simultaneously

Experience

• Experience of volunteering
• Experience of working with and managing confidential information
• Experience of working with or supervising volunteers (desirable)
• Experience of dealing with a busy or shared inbox (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)
• Experience of DBS check process (desirable)
• Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)

Why join us?

• Be part of our important mission to bring communities together and reduce loneliness and isolation. 
• GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
• Friendly, positive and supportive team with a genuine purpose
• Growing organisation with national reach at a pivotal point of change
• 25 days holiday + bank holidays
• Central London location;7th Floor, 33 Holborn London, EC1N 2HT, 
• Flexible working- minimum 1 day per week in our  London office in the Holborn area
• Regular in person socials over the year

How to apply:

We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications. 

If you have questions before applying, you can email our Operations Support Team Manager

via missioncontrol@goodgym. org

We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.

We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.