Lead membership development officer jobs in london

School Partnerships Alliance

Membership & Communications Manager

3-4 days per week

£35,000-£45,000 pro rata and subject to experience

Mainly remote (at least initially), with in-person attendance required at monthly team meetings and in-person membership related events which may take place at differing locations, across the UK.

First-round interviews will be held online on Tuesday 12th August. Second round interviews will be in person in London on Friday 15th August.

We are willing to wait for the successful candidate to work through a notice period, but that candidate will be able to start from 1st September 2025 or as soon as available thereafter.

About Us

Formed in 2021, the School Partnerships Alliance (S.P.A.) is an independent, non-politically aligned membership and delivery organisation which supports and promotes impactful, sustainable and mutually beneficial cross-sector school partnerships. We promote and develop best practice, commission research, provide training and offer a wide range of partnership brokering and audit support. We wholeheartedly support the delivery of the strongest pupil outcomes for all children and our national programmes and initiatives are informed by research and experience and driven by impact. 

The S.P.A.’s ambition is to become the leading, evidence-led, trusted voice on school partnerships in the UK. Working as a force for school improvement, our vision is for independent-maintained school partnership work to embed itself into the fabric of the national school system; one which is both self-improving and sustainable. We work to enrich both public and policymaker understanding of the benefits of cross-sector school partnerships through research, targeted initiatives and impact analysis.

Our long-term goal is for all UK schools to partner in some form, to improve both their own and their partner schools’ performance and deliver benefits to all pupils, particularly those attending schools in under-resourced areas. We want to work with a wide range of organisations and individuals who share our vision for a fairer future for all children and build a national strategy for school partnerships. A future where all schools work together for meaningful, mutual benefit to support the educational and emotional needs and aspirations of the next generation.

Purpose of the Role

The Membership & Communications Manager is a new part time role at the School Partnerships Alliance, reporting to the Chief Executive and working closely with our Executive Assistant. You will join us at an exciting time as we develop our new organisational strategy and expand our current school membership offer. As this is a new position this post does not currently have direct reports, but there may be an opportunity to recruit additional team member(s) as the organisation continues to grow over the next 12-18 months. You will be required to work closely with both our CEO and Director of Programmes and Research to lead on the development and delivery of the membership strategy, both stewarding and growing our membership base year on year. You will also be required to manage our new website, provide support with our social media, and ensure that all member communications align with both our brand values and guidelines.

Key Responsibilities:

• Develop and deliver a new, robust membership strategy that supports the S.P.A.’s key objectives. This will include new member acquisition, current member retention and ensuring that stewardship of school members is effective and fit for purpose. You will work with the Director of Programmes and Research to help deliver a credible school partnerships CPD programme and collaborate with the wider S.P.A. team to create a tangible, attractive membership offer (both on and off-line) that will bring schools together, challenge existing partnership practice and support new thinking.
• Actively identify, solicit and enrol new schools as members, building and maintaining an evolving pipeline of new membership prospects.
• Plan and prepare for meetings with current and potential members and accompany CEO and/or Director of Programmes and Research to cultivation meetings where appropriate.
• Be the first point of call for all members and with the support of the Executive Assistant to the CEO, oversee the processing of all new membership applications, renewals and invoices and ensure all enquiries from existing and prospective members are responded to in a timely manner.
• Work with the wider team to confirm a calendar of membership events across the school year. These will take place both online and/or in locations across the UK, so occasional travel will be required.
• Oversee the membership budget and provide quarterly income forecasts and reports to the CEO and Trustees, monitoring and reporting against income targets.
• Build and maintain partnerships with wider S.P.A. stakeholders to include external school membership organisations, MATs and S.P.A. trustees.
• Empower S.P.A. staff and our trustee board to support membership development, utilising their talents and networks effectively.
• Lead on the preparation of high-quality digital membership communication and related marketing and event materials.
• Oversee the establishment of an appropriate administration system to ensure effective membership tracking, due diligence, and to ensure that the S.P.A. has a robust, professional approach to member stewardship.
• Ensure all membership delivery complies with our internal protocols and all external regulations.
• To attend relevant S.P.A in person events.
• To be an active ambassador for the organisation and carry out any other related duties deemed commensurate with the requirements of the role.

Knowledge, Skills & Experience

• Passionate advocate for young people and a commitment to the School Partnerships Alliance’s central mission.
• A minimum of 3 years non-profit membership/communications/fundraising experience in a relevant role would be desirable.
• A proven track record of securing membership subsidies and/or donations from trusts and foundations, corporate partners and major donors.
• Excellent relationship and people management skills, varying your style to the needs of the audience.
• Excellent written and verbal communication and presentation skills.
• Excellent team skills, strong listening and problem-solving abilities with a positive attitude.
• Excellent organisational skills, and the ability to work to deadlines.
• Proficiency in CANVA/In Design and MS PowerPoint to create impactful digital communications.
• Thorough knowledge of structured CRM systems and support tools, all MS Office including Excel.
• Strong understanding of account management and relationship management.

Person Specification

• You are an enthusiastic professional who is passionate about opportunities for young people and education.
• You have an effective and energetic work ethic and are comfortable approaching and working with senior stakeholders across a wide range of organisations and educational institutions.
• You have a keen eye for a prospect and the knowledge and experience to convert them into lasting supporters.
• You are able to work independently and as part of a team.
• You are flexible, reliable and with a can-do attitude.

Equal Opportunities

 The School Partnerships Alliance is fully committed to the principles of equal opportunity, diversity and inclusion. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status and welcome applications from applicants of all backgrounds.

Safeguarding

 We are committed to safeguarding and promoting the welfare of children and young people. This post is therefore subject to an enhanced DBS check, online checks and two satisfactory references.

Join Our Team!

As Healthcare Professional Education & Engagement Lead at Crohn's & Colitis UK, you will be integral in the development of healthcare professional online education and engagement networks in both primary and secondary care. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging and requires travel to healthcare professional conferences. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.

A full description of the role and responsibilities can be found in the recruitment pack, available to download.

About you

You will:-

• have experience of supporting the delivery of healthcare professional education and training projects and programmes in a UK wide healthcare context.
• have experience of establishing and maintaining a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
• be a team player with great written and verbal communication skills.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But one thing we have learned from the pandemic, is that we are able to work very effectively from home. In this role, there is plenty of scope for doing that, although there will be times when you will need to be at face-to-face meetings and the charity meets four times a year in the office at our mandatory 'All Staff Together' days. It is possible therefore you could live almost anywhere in the country. If you want to be considered for the role but are worried about location, talk to us – it may work!

Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.

Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?

The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.

About Us

The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.

This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.

⸻

About the Role

As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:

 •  Fundraising & income generation – developing and securing grants, donations, and earned income

 •  Team leadership – line managing a small staff team and supporting a wide network of volunteers

 •  Stakeholder engagement – acting as the public face of the Society and deepening key partnerships

 •  Strategic planning – creating a 3-year vision and business plan for long-term sustainability

 •  Programme oversight – ensuring delivery of existing and new conservation and community projects

⸻

About You

We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:

 •  Proven fundraising experience (grants, trusts, individuals, corporates)

 •  Leadership skills with experience managing staff and/or volunteers

 •  Confidence in managing budgets and business planning

 •  Excellent communication and relationship-building skills

 •  A genuine passion for the countryside, community engagement, and conservation

Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.

⸻

What We Offer

 •  Flexible, home-based working (3 days/week)

 •  A supportive, purpose-driven team environment

 •  The chance to shape a unique, growing charity at a critical point in its evolution

Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.

This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025

All applications must be submitted before the closing date advertised.

We reserve the right to close the vacancy early if a high volume of applications is received.

For more information, please download the recruitment pack.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you looking for a role where you can shape and grow the work we do?

Then could you be UK100’s new Membership Projects Officer!

We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.

One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role. 

If you have experience in event management and copy writing in the value-led sector, we want to hear from you!

What we offer

You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks). 

About us

UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.

See full details in the attached job pack.

Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.

We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.

In this pivotal role, you’ll:

• Enhance member satisfaction and engagement through strategic communication and outreach.
• Coordinate a diverse and profitable CPD programme, including our annual conference.
• Drive membership growth and diversification, with a focus on inclusion and innovation.
• Support and celebrate our vibrant volunteer network.
• Work flexibly from home, with a supportive and collaborative team.

Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.

�� Apply by: Sunday 20 July 2025
�� Interviews: Week commencing 4 August 2025
�� Location: Remote (UK-based)
�� Salary: £30,000 per annum (pro-rata if part-time)

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

In recent years, CCT has experienced great success in applying to grant funders, including Trust and Foundations, Landfill Communities Fund, and the National Lottery Heritage Fund. 

CCT’s 2025 -30 strategy focuses on delivering conservation projects across our estate and securing income from grant funders will be crucial.  We will also work with local communities to address smaller conservation projects via the Community Initiative Framework.

The Grants Officer will research and identify relevant funding opportunities, build a healthy pipeline, and submit applications for project funding to meet fundraising targets during an exciting period of growth.

There will be requirement for occasional travel for project visits and team meetings. 

How to apply

If you would like to apply for this role, please visit our recruitment portal. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is 8am on Monday 21st July

 There will be a two-stage interview process with first stage taking place online on Monday 4th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place on Wednesday 6th August 2025 and will be held online.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Head of Sector Development

Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025

Job Reference: HSD02 (Please quote this on any correspondence)

Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management

The role

We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.

What you’ll be responsible for:

As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.

You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.

What we’re looking for

You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.

As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.

Why join us?

We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.

If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.

About CILIP

CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.

Our purpose is to unite, support and empower information professionals across all sectors.

What we do:

• Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
• Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
• Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
• Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
• Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
• Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.

Benefits of working for CILIP:

• Work alongside passionate, mission-driven professionals.
• Enjoy a flexible, supportive, and inclusive working environment.
• Generous pension and death-in-service entitlement.
• 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
• Perkbox employee discounts.
• Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
• Employee Assistance Programme.

How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.

For full details, please refer to the attached role description and person specification (on our website).

To express your interest or arrange a confidential conversation, please contact our HR department,

Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.

Interviews: Will be held week commencing 25th August 2025

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £41m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

Working within an experienced, successful and highly committed department, this role will create, deliver and implement the strategy for the Membership Programmes (Friends and Patrons) at the Royal Ballet and Opera (RBO), to meet agreed annual income targets (currently £10m in membership fees and events). Working closely with colleagues across departments, you will look at recruitment and retention, campaigns, events, review of products and services and ensure our sector leading offering is effectively delivered.

Our ideal candidate will be a natural leader, who will adeptly manage a large team to meet objectives and work to high performance standards. They will have the ability to operate effectively at all levels and across functions, building strong relationships and driving a culture of collaboration and knowledge sharing.

They will be able to demonstrate:

• Extensive experience of running and growing philanthropic income from large scale membership programmes in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence a wide range of stakeholders
• The ability to drive and deliver a successful season plan for key moments when tickets go on sale and audience engagement
• Excellent programme and project management skills, with a track record of achieving demanding goals to tight deadlines
• The ability to refine and deliver a programme of benefits and events for members, working with multi-disciplinary teams for delivery
• Significant experience in setting objectives, establishing systems and allocating workload and resources effectively for direct reports and their teams

Closing date for applications: 8am, Monday 14th July 2025
1st stage interviews will be held 21st - 23rd July
2nd stage interviews will be held 29th July onwards

Applicants must have work authorisation for the UK. No agencies.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead, your responsibilities would include:

• Leading a small team of Carer Support Advisers across Haringey and Waltham Forest

• Providing day-to-day support, motivation and management to ensure high-quality delivery

• Managing a caseload of more complex carer cases, delivering direct support and statutory assessments

• Supporting quality assurance, performance monitoring, and safeguarding responsibilities

• Working in partnership with local organisations to raise awareness of carers and improve services

• Supporting the Service Manager with planning, reporting and contributing to service development

About you

To be successful in this role you will need:

• Experience of leading or supervising a team, ideally in health, social care or voluntary sector settings

• Strong understanding of carers’ needs, and confidence delivering assessments and personalised support

• Excellent communication skills and the ability to build relationships with carers, colleagues and partners

• Confidence using digital tools including case management systems and Microsoft Office

• A passion for working in a values-led organisation and making a difference in people’s lives

We are looking for someone who shares our commitment to diversity, equity and inclusion, and who is motivated by working in a supportive and ambitious environment.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunites Employer

Positive      Collaborative      Ambitious

Home Ownership Officer

Salary:£36,961 pa

Hours:  Full Time (35 hours)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required.

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Home Ownership Officer will play a key role in managing the relationship between Hastoe and its leaseholders, shared owners and freeholders. The role ensures compliance with leases, legislation and internal policies, while supporting residents with advice and managing a range of property and legal matters.

The role will also support the Home Ownership Manager in delivering a high-quality service to homeowners, ensuring compliance with leases, legislative requirements, and Hastoe policies.

Duties will include:

• Acting as the main point of contact for leaseholders and shared owners, dealing with queries related to leases, service charges and home ownership policies.
• Managing statutory and voluntary lease extensions, collective enfranchisement applications as well as staircasing, liaising with legal teams and valuers as needed.
• Investigating and resolving breaches of lease conditions, working with internal and external partners to achieve timely resolution.
• Carrying out administration aspects relating to resales, disposals, consultations and Ground Rent.
• Working with our solicitors to prepare cases for legal action including injunctions, money judgments, and forfeiture where necessary, and representing the organization at court or tribunal hearings.
• Liaising with finance teams to answer any service charge queries and to assist with the service charge estimates and actuals.
• Delivering excellent customer service, ensuring all queries are handled effectively and professionally.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management, particularly in dealing with leaseholders and shared ownership leases, including the legal frameworks surrounding them. The role requires you to have excellent written and verbal communication skills, with a commitment to delivering high standards.

You will also need:

• Be educated to A-Level standard.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

 “This is an interesting multifaceted role within the Home Ownership Team. As the Home Ownership Officer, you will be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our home ownership functions. There is a great opportunity to make this role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. Further details on this can be found within the advert on our Careers page.

We are looking for a Legacy and In Memory Lead to be responsible for managing implementation of legacy (gifts in Wills) and in memory strategies and developing annual delivery plans.

This is an Essex based role with 3 days a week in the office.

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including:
Generous maternity pay scheme
Funded staff counselling
Discounted membership to local health club
Extensive education programme with wide range of professional and personal development opportunities
....and more.

The Role
Lead the delivery of planned activities and promotion of legacy and in memory fundraising products.

Work closely with the Individual Giving Lead, to co-plan and co-deliver the flagship in memory appeal,including a cash appeal, local remembrance services, public dedication list instalments and a community radio show.

Use data and insights to report on legacy and in memory activity and evaluate performance, identifying learnings and recommendations for future activities and applying test and learn principles.

Support with line management of the Fundraising Team Administrative Assistant where necessary.

The Candidate
Fundraising experience ideally with strong knowledge of in memory and/or legacy fundraising within the not-for-profit sector.

Experience of using a variety of on- and offline channels to deliver successful marketing campaigns to acquire and develop donors / customers.

Experience of managing income and expenditure budgets.

Ability to manage and nurture relationships with key existing and potential legacy and in memory donars.

Full UK driving license with access to own vehicle.

IMPORTANT NOTE

Please note this charity are reviewing applicatiosn on a rolling basis so please get in touch ASAP to find out more!

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re looking for a passionate and experienced leader to head our sector support and grants team. You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.