Lead Regional Relationships Manager Jobs

Adult Care Home Manager

Reports to: Regional Manager

Responsible for:Team Leader, Learning Disability Nurse, Support Workers

Job Purpose

To oversee the day-to-day delivery of CQC registered high quality dignified residential care and support services promoting respect, equality and the independence of the people supported.

Principal Accountabilities

• Efficiently manage the day-to-day delivery of the adult residential care home service
• Manage staffing levels to ensure sufficient numbers of suitably qualified staff.
• Effectively manage the staff team providing information, guidance and on-going supervision and performance management reviews.
• Effectively communicate information and instructions to staff and people supported.
• Manage and coordinate the delivery of staff training and development.
• Manage and monitor the local budget.
• Provide leadership to ensure staff are clear about their duties and responsibilities.
• Responsible for the safe delivery and accurate recording of care in line with legislation, the CQC, and AFG policies.
• Being the CQC Registered Manager for the adult residential care home to ensure compliance with Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and all other relevant legislation.
• Keep up to date with best practice in social care and apply this knowledge to your work.
• Understand and monitor health and safety in the workplace.
• Manage and coordinate governance and quality assurance activity.
• Promote the interests of people supported and provide a person-centred service.
• Conduct assessments of prospective new residents and carry out all duties required to commence care and support.
• Provide clear information to all people supported and their representatives about the adult residential care home.
• Communicate effectively with people supported, their families and representatives, staff and other health and social care professionals to deliver the best possible care and support.
• Maintain confidentiality for people supported, their families and AFG employees.
• Interview prospective candidates and coordinate inductions for new staff.
• Implement AFG policies in relation to absence, disciplinary and grievance matters
• Participate in the on-call responsibilities appropriate to the role

 Person Specification - Essential Requirements: 

Experience

• 3 Years experience as a CQC Registered Manager in an Adult Residential Care Home setting.
• Experience of leading a CQC inspection resulting in ‘Good’ or Outstanding’ ratings.
• Sound knowledge of CQC regulations.
• Experience in managing Human Resource issues.
• Experience in interagency working.
• Experience in the management of local budgets.
• Experience of managing services using the CQC Guidance of ‘Right Support, Right Care, Right Culture’
• Significant experience of supporting adults with learning disabilities and/or complex needs, behavioural or physical support needs.

Skills and Knowledge

• Demonstrate values consistent with those of the organisation.
• Ability to implement initiatives relating to service delivery, improvement, and modernisation.
• Knowledge of, and lead on the ongoing development and implementation of systems that ensure compliance with regulatory/inspection regimes.
• Knowledge of current best practice in relation to people with learning disabilities and behaviours that challenge.
• Ability to manage change.
• Ability to manage and lead teams of staff.
• Understanding of the wider issues affecting the sector.
• Understanding of the implementation of financial procedures and managing the service budget.
• Ability to communicate clearly and concisely.
• Promote the interests of people using the service through the provision of Recovery/Staying well/Person centred planning using co-production principles.
• Computer literate and experienced in using Microsoft Office packages.
• Ability to develop and maintain effective working relationships.
• Evidence of personal development.

Qualifications & Training

• NVQ Level 4 Registered Managers Award or equivalent.

Other

• Car Owner and Driver.
• Offer of employment/continued employment is conditional on the applicant successfully attaining CQC Registered Manager status.

This role is Band II as per our structure

Adult Care Home Manager 

Reports to: Regional Manager

Responsible for:Team Leader, Learning Disability Nurse, Support Workers

Job Purpose

To oversee the day-to-day delivery of CQC registered high quality dignified residential care and support services promoting respect, equality and the independence of the people supported.

Principal Accountabilities

• Efficiently manage the day-to-day delivery of the adult residential care home service
• Manage staffing levels to ensure sufficient numbers of suitably qualified staff.
• Effectively manage the staff team providing information, guidance and on-going supervision and performance management reviews.
• Effectively communicate information and instructions to staff and people supported.
• Manage and coordinate the delivery of staff training and development.
• Manage and monitor the local budget.
• Provide leadership to ensure staff are clear about their duties and responsibilities.
• Responsible for the safe delivery and accurate recording of care in line with legislation, the CQC, and AFG policies.
• Being the CQC Registered Manager for the adult residential care home to ensure compliance with Health & Social Care Act 2008 (Regulated Activities) Regulations 2014 and all other relevant legislation.
• Keep up to date with best practice in social care and apply this knowledge to your work.
• Understand and monitor health and safety in the workplace.
• Manage and coordinate governance and quality assurance activity.
• Promote the interests of people supported and provide a person-centred service.
• Conduct assessments of prospective new residents and carry out all duties required to commence care and support.
• Provide clear information to all people supported and their representatives about the adult residential care home.
• Communicate effectively with people supported, their families and representatives, staff and other health and social care professionals to deliver the best possible care and support.
• Maintain confidentiality for people supported, their families and AFG employees.
• Interview prospective candidates and coordinate inductions for new staff.
• Implement AFG policies in relation to absence, disciplinary and grievance matters
• Participate in the on-call responsibilities appropriate to the role

 Person Specification - Essential Requirements: 

Experience

• 3 Years experience as a CQC Registered Manager in an Adult Residential Care Home setting.
• Experience of leading a CQC inspection resulting in ‘Good’ or Outstanding’ ratings.
• Sound knowledge of CQC regulations.
• Experience in managing Human Resource issues.
• Experience in interagency working.
• Experience in the management of local budgets.
• Experience of managing services using the CQC Guidance of ‘Right Support, Right Care, Right Culture’
• Significant experience of supporting adults with learning disabilities and/or complex needs, behavioural or physical support needs.

Skills and Knowledge

• Demonstrate values consistent with those of the organisation.
• Ability to implement initiatives relating to service delivery, improvement, and modernisation.
• Knowledge of, and lead on the ongoing development and implementation of systems that ensure compliance with regulatory/inspection regimes.
• Knowledge of current best practice in relation to people with learning disabilities and behaviours that challenge.
• Ability to manage change.
• Ability to manage and lead teams of staff.
• Understanding of the wider issues affecting the sector.
• Understanding of the implementation of financial procedures and managing the service budget.
• Ability to communicate clearly and concisely.
• Promote the interests of people using the service through the provision of Recovery/Staying well/Person centred planning using co-production principles.
• Computer literate and experienced in using Microsoft Office packages.
• Ability to develop and maintain effective working relationships.
• Evidence of personal development.

Qualifications & Training

• NVQ Level 4 Registered Managers Award or equivalent.

Other

• Car Owner and Driver.
• Offer of employment/continued employment is conditional on the applicant successfully attaining CQC Registered Manager status.

This role is Band II as per our structure

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.

Please see below for more information on what just might be your future role.

About You

Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.

About the Role

You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business. 

About the Team

You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.

Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.

About Reprieve

Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.

 Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.

Reprieve’s main office is in London, UK. Reprieve also supports full-time fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to beneficiaries, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

 About the Role

The Africa Death Penalty Team Project Manager is responsible for coordinating Reprieve’s litigation and advocacy in Sub-Saharan Africa. At the moment, the team works on death penalty casework and abolition advocacy in Malawi, Tanzania, and Kenya. Our casework includes work on individual cases on behalf of people facing a death sentence; large-scale projects, such as the Kenya resentencing project, wherein we support stakeholders to ensure 5,000+ people are able to access a chance at reducing their sentence from death via a new sentence hearing; and  long-term regional projects, such as our strategic litigation before the African Court on Human and Peoples’ Rights, which challenges the mandatory death penalty, torture, and other associated violations of the African Charter.

Regional context

 There is a trend toward the abolition of the death penalty in Africa. In recent years, countries across the continent have taken the decision to limit the application of the death penalty or to abolish it altogether. This has been seen as a turning away from old laws and systems that were imposed by former colonial governments, which obstructed alternative dispute resolution mechanisms, and were designed to remove discretion from the local judiciary. African lawyers and judges are now at the forefront of a wave of progressive jurisprudence on issues related to the death penalty including methods of executions, torture, sentencing practice, conditions of confinement, and intersections of gender, disability, and socioeconomic status with criminal justice. This jurisprudence has become a model for the international movement to limit the death penalty, and is being held up as best practice in jurisdictions around the world.

Contract and location

This is a full-time, permanent role based in Reprieve’s London office. Reprieve operates a hybrid working model with staff working part of the week from home and part of the week from the office. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel. 

The annual salary is £50,571 full-time per annum, less any required deductions for income tax and national insurance.

Further details and how to apply

Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 02 June 2024. 

Applicants should note that CVs, cover letters and other documents cannot be considered.

Are you an experienced Surveyor looking for a career working for a leading charity?

We have exciting opportunities for people to join our Assets and Compliance team as Regional Surveyors in Bristol and London.

Our ambition as a homelessness charity and housing association is to end homelessness for good, we believe that a key step of reaching this aim is in providing quality housing. Our Housing Services teams work hard to ensure we can provide safe, comfortable and sustainable homes which give people the opportunity to rebuild their lives.

In the role of Regional Surveyor, you will play a role in helping us continue to deliver on our ambitions, through leading on responsive and planned maintenance service delivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include:

• Responsibilty for inspections of responsive and complex repairs, damp and mould.
• Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations.
• Build strong relationships with our internal and external clients to deliver a high quality, customer focused service and with our supply chain partners to deliver on time and to budget whilst achieving quality work and value for money.

In this role you will travel to various site locations within our West London Region or our Southwest Regional (Bristol/Oxford/Milton Keynes) on a regular basis. Your office base will be either in LB Kensington & Chelsea (West London Region) or Hounslow (Southwest Region). Occasional travel to our Head Office, near St Katherine’s Dock will also be required. This allows for in person collaboration, team building, line management and other relationship building opportunities.

We support a flexible approach to work with opportunities for agile working for the rest; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes.

• You may hold an HNC/HND level qualification or higher in Building Surveying (or equivalent qualification) or be able to demonstrate equivalent work experience.
• You will demonstrate the ability to deliver robust contract management that delivers on time and to budget, and your experience of large scale budget management and valuations.
• You may have some experience working in the social housing sector, which is beneficial but not essential.
• A full UK or equivalent driving licence and access to a vehicle is essential for this role.

Above all we are looking for solution focussed people who are enthusiastic about using their skills to improve our buildings, giving our clients safe and comfortable places to live.

How to apply

To view the full job description please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.Click the Apply Now Button to submit your CV and Supporting Statement by 10 am on 20 May 2024

We will be reviewing applications on a rolling basis and may close this advert early.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.

You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.

A typical working week within this role can include:

· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest

· A visit to an Emmaus community to conduct interviews and capture photography and video

· Writing and sending press releases

· Scheduling social media content

· Creating graphics and marketing materials using Canva

· Updating community websites using WordPress

This is a part time position working four days per week (30 hours), Monday to Friday.

Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important.  The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.

Who are we looking for?

We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.

This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.

What we offer

· Salary: £27,972 to £30,352 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email us.

Email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is 10am on Monday 20 May 2024.

Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.

If you would like to arrange an informal discussion about the role, please email us.

Email address is in the application pack.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

About the role

• Job Title: Justice Programme Manager
• Location: Remote/Hybrid/Nottingham
• Salary: £40,000 p/a based on 35 hours per week
• Fixed term contract for two years

Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.

What will you do:

• Develop and implement a strategy for Headway’s work within the criminal justice system.
• Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
• Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
• Work with the network of local Headway charities, to expand their work, within the justice system.
• Manage and deliver Headway’s justice related training initiatives.
• Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have a passion for improving lives for brain injury survivors, within the criminal justice system.
• Have substantial experience of working within the criminal justice system.
• Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
• Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
• Be an excellent communicator with experience of building partnerships within the criminal justice system.

Benefits

As a staff member at Headway UK you’ll have access the following range of benefits;

Financial Security 

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity and Inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

Next steps

• Closing date: Wednesday 15 May 2024 at midnight
• Interview: Thursday 23 and Friday 24 May 2024

This important role will represent FareShare Sussex & Surrey engaging with corporate partners and key stakeholders such as council leaders, politicians and dignitaries across the region. 

Using your experience in engagement and relationship management you will work to consolidate existing partnerships and seek new opportunities across Sussex & Surrey, working to build strong relationships locally and encourage partnership, donations, sponsorships and corporate volunteering. The development team has an ambitious target of £1 million to raise, through various streams including corporate partnerships, individual giving, trust applications and other fundraising activities each year. The role will manage the corporate income stream and requires collaboration with all income generation to ensure effective management and stewardship of all partners.

You will develop an exciting donor journey which engages and encourages support from businesses and key stakeholders. Working with high-value supporters to maintain a good relationship with the organisation and fostering new partnerships. 

You will also work alongside our food Supply Manager to help provide a holistic partnership with our suppliers, encouraging them to support our work across the ESG / CSR spectrum.

You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey.

Duties and responsibilities  

Business Development and Relationship Management 

• Act as main point of contact for existing corporate partners and stakeholders

• Build strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis

• To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term

• Support with engaging FareShare national partners where required

• Capture feedback from businesses to adapt our propositions

• Engage with with external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners and other stakeholders

New Business

• Work closely with the Development Team to identify new business opportunities (including charity of the year partnerships) and to develop new relationships with stakeholders across Sussex and Surrey

• To research and approach companies to maximise fundraising opportunities,Develop and promote sponsorship opportunities and corporate partnership offerings

• Create engaging proposition presentations to approach new businesses engaging with them and s other such stakeholders regularly, hosting visits and attending meetings where necessary

Reporting and Monitoring

• Provide regular reporting for trustees and the Development Team

• To monitor and evaluate all aspects of the partnership, reporting on income and engagement. 

• Regular indepth bespoke reporting for our funding partner

• Work with the Head of Development on creating forecasts and budgets

• Ensuring records are maintained through our CRM system, Donorfy

• Adhere to data protection regulation and have an understanding of the Fundraising Regulator guidelines

Person Specification 

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.

Qualifications and/or Experience- Essential Criteria

• A level education or equivalent

• Experience of Managing accounts or customers

• Experience of working in sales

• Experience of successfully building long term, mutually beneficial relationships with a variety of organisations.

Desirable Criteria

• Experience of managing dignitaries or high-value individuals

• Experience of working in  a fundraising or partnerships role

Skills, Abilities and Knowledge- Essential Criteria

• Proven ability to build cross functional relationships with a customer service focus

• Ability to plan, multi-task and manage your time effectively

• Confident networking and public speaking 

• Excellent attention to detail, comfortable using your own initiative, managing priorities and workload

• Problem solving and decision making skills, solution focussed with the ability to support decisions using data and analysis

• Proactive, resilient, and able to work under pressure

• Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online

• IT literacy including use of Google applications

Desirable Criteria

• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes and targets.

• IT literacy in using Canva or other design applications

Relationships  (internal and external) values and behaviours-Essential Criteria

• Brilliant people skills

• Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

• Comfortable with cold calling new accounts and the judgement to be able to balance persistence with empathy  and understanding.

• Ability to create and maintain successful working partnerships with multiple stakeholders 

• Able to use own initiative and work independently

• Able to demonstrate a commitment to equal opportunities, inclusivity and diversity

Circumstances:Essential Criteria

• Willing and available to work outside normal working hours occasionally if required

• Be flexible about your working arrangements as the role will involve travel around the region.

• Proof of the Right to work in the UK

• Satisfactory DBS check.

Desirable Criteria

• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region

Are you passionate about the power of Museums, Heritage, and Culture to improve lives? Would you like to be involved in one of the biggest new Museum projects in the UK in a World Heritage City?

The Philanthropy & Trusts Lead will steer the capital campaign fundraising strategy for the Fashion Museum, Bath, and its ambitious transformation project to create a major new cultural institution with international significance in the City of Bath.

They will focus on high-net-worth individual donors, trusts and foundations, and public sector sources alongside devising a strategy to convert capital contributors to long-term revenue support post-campaign.  They will also work closely with the fundraising team to devise capital and revenue campaigns to deliver income growth for Bath and North East Somerset’s wider heritage portfolio including the internationally renowned Roman Baths and Victoria Art Gallery.

The role will manage and motivate a small fundraising team to deliver ambitious income growth targets and work collaboratively with Bath Heritage Service’s senior leadership team, trustees of the charities that support the Services, and other key stakeholders.

If you are a strategic team leader with significant senior management experience in a fundraising environment and within the cultural, heritage or charitable sectors, then we’d love to hear from you.

For a job description, person specification, and details on how to apply, please visit our website. 

What we offer:

Bath and North East Somerset is a great place to live and work. The city of Bath has a dual World Heritage Site designation and is regularly voted as one of the best places to visit, work and live in the UK. We have a stunning blend of unique countryside and rural character, villages, towns, and cities on our doorstep.

Your main place of work will be in Bath, easily accessible via public transport, with a train station with direct connections to London and Bristol and a well-connected walking, wheeling and cycling network.

We offer a wide range of benefits, and the flexibility to enjoy a great work/life balance. These include:

· A competitive salary package

· A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements

· A generous holiday allowance and special leave provisions

· The Local Government Pension Scheme

· A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home

· Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development

· Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions within B&NES

Interested to find out more?

If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Charlotte Somers, Head of Fundraising, Marketing and Supporter Development via email. 

Contract Type

Permanent - St Giles Shops

Location

Mere Green

Hours

22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)

8:55am - 5:05pm trading over 7 days

Annual Salary

£13,548.60

Review Date

02/05/2024

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.

You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.

Knowledge and experience

Essential:

·Good standard of education in English and Maths

·Genuine interest in charity retailing/fashion

·Previous retail/charity retail experience

Desirable:

·Local community knowledge

Values

·Exhibits our hospice values and behaviours

Skills

Essential:

·Proven customer service skills.

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

Desirable:

·IT and numeracy – Office365/Share point

Personal Attributes

·Strong communicator

·Good interpersonal skills.

·Goodtime keeping & strong work ethic

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About the World Green Building Council

The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.

Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:

● Address whole-life carbon emissions of existing and new buildings

● Enable resilient, healthy, equitable, and inclusive places

● Secure regenerative, resource-efficient, and waste-free infrastructure

We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).

The Role:

The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.

The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.

Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.

Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.

The Partner Engagement Lead will report to the Director of Programmes Strategy.

Key responsibilities include but are not limited to:

1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.

2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.

3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.

4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.

5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.

6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.

Skills, Experience & Education:  

1. Communication and Engagement:

1. Effective communication and interpersonal skills.
2. Stakeholder engagement through active listening, empathy, and clear articulation.
3. Ability to diplomatically resolve conflict and manage sensitive situations.
4. Confident communication in external situations, including pitch meetings or external events.

2. Account Management:

a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.

b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.

3. Reporting and Budget Oversight:

1. A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
2. Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
3. Accurate reporting for all strategic analysis, including budget and grant reporting.

4. Collaborative working:

1. Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
2. Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
3. Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.

The ideal candidate is:

● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners

● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal

● An enthusiastic learner – willing to take on new challenges and tackle complex topics

● A creative mind – will innovate with approaches and engagement techniques

● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery

We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.

Contract type

Permanent - St Giles Hospice Shops 

Location

Mere Green 

Hours

37.5 Hours (working 5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days 

Annual salary

£27,300

Review Date

09/05/2024

As the Community Shop and Online Manager for our flagship store in Mere Green you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have great commercial skills, an understanding of how online selling works and why customer service is key and want to be part of a successful team. Ideally, you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.

Reporting into a Regional Manager you will be responsible for ensuring that your store and the online store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide encouragement, training and development of best practise. 

Qualifications

Essential

·Good standard of education in English and Maths 

Knowledge and experience

Essential 

·Genuine interest in charity retailing/fashion 

·Previous retail/charity retail management or supervisory experience 

Desirable 

·Local community knowledge 

·Experience in E-commerce operation, ideally in charity retail 

Values

Exhibits our hospice values and behaviours

Skills

Essential 

·Proven customer service skills. 

·Flexible and be able to adapt to change on a daily basis 

·Able to complete physically demanding work in the form of standingfor long periods and moving stock 

Desirable 

·IT and numeracy – Office365/Share point 

Personal Attributes

·Strong communicator

·Good interpersonal skills. 

·Good time keeping & strong work ethic

·Conducts themselves’ in a professional manner.

·Good organisational skills 

·Inclusive and diverse in their approach 

·Empathetic 

·Team Player 

·Able to work under pressure 

·Collaborative

·Ambassador for St Giles Hospice 

Other requirements

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

The estate includes 22 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy. 

The Community Fundraising Manager will be an integral part of a dynamic and unstoppable fundraising department.

The role will develop and implement strategies to cultivate grassroots fundraising across the UK in support of Sarcoma UK's mission. You will recruit, steward and enable a network of dedicated community fundraisers, volunteer fundraising groups and fundraising event hosts. Through excellent donor support, you will maximise fundraising from annual campaigns, challenge events, community activities and peer-to-peer initiatives.

You will also have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference. Working in areas the charity has not previously been able to dedicate a Community Fundraiser Manager to, you will be expected to work with the staff team and, internal and external networking groups, as well as building relationships and partnerships in the community. 

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan 

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities

Community fundraising

• Manage and develop regional fundraising by devising a regional community fundraising strategy for income generation.
• Design and develop Sarcoma UK's calendar of annual community fundraising campaigns and events communication, including Cuppa and Cake.
• Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
• Identify opportunities and recruit new community fundraisers, fundraising groups, corporate and school partners.
• Work with the Fundraising team to produce regular feedback reports and analysis on specific community products and overall revenue.
• Lead on promotion of community fundraising through digital marketing, PR, speaking engagements and on the ground fundraising.

Management

• Provide line management and day-to-day support to the Regional Fundraising Officer North, building their fundraising knowledge.
• Develop, manage, and monitor budgets for your areas of responsibility.

Income Generation

• Implement agreed KPIs, objectives and budget for the Regional Fundraising Team to drive support and engagement.
• Identify fundraising products, key accounts, and projects that will support income growth both locally and nationally.
• Responsible for monitoring and managing all income streams across all community fundraising lines including Gift Aid and working closely with the Operations Team.

Processes, administration, and reporting

• Maintain accurate and up-to-date supporter records on Sarcoma UK’s database (Raiser’s Edge).
• Ensure all recording, and stewardship processes are up to date and working across the fundraising team, wider charity and in accordance with current laws and regulations.
• Ensure necessary Community Fundraising policies are up to date.
• Follow Sarcoma UK’s processes and procedures including risk assessments to ensure a consistent approach and maintain a high level of support expected by our donors and fundraisers.
• Ensure that all activities are compliant with legislation governing fundraising including GDPR, health and safety, Institute of Fundraising, and the Fundraising Regulator Code of Conduct.

Wider fundraising

• Support company and corporate partnerships that utilise community and trade fundraising.
• Support third party fundraising and challenge event portfolio.
• Work with the Events Manager to develop merchandise and trade income opportunities.
• Support with managing merchandise supplier relationships and internal and external stock levels.

General

• The role requires some travel to events and meetings throughout the UK. Some weekend or evening work will also be required and time off in lieu will be given. Travel expenses will be reimbursed (exc. Travel to the Sarcoma UK office).
• Stay up to date with the latest knowledge in fundraising and ensure Sarcoma UK’s processes and procedures follow best practice.
• The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Who we are

The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.

Our mission - To ensure that young people who have been excluded from school are not excluded from society.

Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.

Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.

Role Overview

Salary – £31,200 to £38,000 pa

Reporting to – Chief Operating Officer  

Contract type – 10 months maternity cover (with the possibility to extend)

Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)

Hours – Full time 37.5 hours

Start date: August

We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.

This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.  

This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.

It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.  

Who you are

• At least 2 years experience leading a team and the ability to manage a team across a broad geography.
• Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
• A passion for our cause and ability to engage with young people effectively.
• Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.

Applications

Email us your CV and cover letter by 12th May.