Learning and development administrator jobs in brentwood, essex

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an organised and committed Team Assistant to deliver excellent donor care to all our supporters. This is a varied and engaging role within our Individual Giving and Communications team, providing vital support including processing donations, responding to supporter enquiries, and ensuring our donors receive a first-class experience.

You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

If you are motivated and enthusiastic, have a keen eye for detail and a proactive, hands-on approach to managing multiple priorities, we’d love you to join our small, friendly team.

Background Information and Purpose of Post

This post is a pivotal role in enabling HI UK to maximise our income from individual donors, regular donors and other supporters, via excellent donor care and accurate, up-to-date data.

The purpose of the post is to:

· process donor data and donations accurately and efficiently into the fundraising database.

· help HI UK provide a first-class experience to its supporters

· provide administrative support to the Fundraising Manager and the Individual Giving team

· manage volunteers where appropriate on a day-to-day basis and provide ongoing training and support

· support the IGC team with social media and content production.

Main Duties and Responsibilities

Data entry

· Input donations, pledges and other donor data into the fundraising database (Advantage Fundraiser) and assess the accuracy and validity of the data.

· Input and set up regular donations accurately.

· Reconcile finances at the end of each month with the support of the Fundraising Manager

· Manage and maintain up to date records for Gift Aid.

· General database housekeeping tasks.

· Compile and present accurate queries and reports as needed by the team.

Donor care and communications

· Be the first point of contact for all existing and prospective donors and represent HI UK in an efficient, effective and professional way.

· Provide individual donor care, including answering queries and dealing with complaints.

· Draft, produce and send written correspondence such as emails, thank you letters and other relevant documents for donors.

· Review and update call-handling procedures for use by all staff members.

· Improve knowledge and understanding of supporters and develop donor relationships.

· Ensure compliance with GDPR and other data protection legislation in all processes and activities.

· Work with the Media Officer to maintain HIUK’s social media presence to increase supporter engagement in line with our Individual Giving and Communications strategy.

· Respond to enquiries via social media and moderate comments.

Administrative support

· Provide general administrative support to the Individual Giving and Communications team.

· Contribute to the development and implementation of effective processes and automation between the Fundraising, Communication and Finance team members.

· Review and update Fundraising and Database guidelines.

· Maintain an efficient record-keeping system for donation forms, including saving electronic copies of donations and Gift Aid declarations.

· Resolve queries about donations (e.g. unsigned cheques).

· Support the weekly reconciliation of donations with the Finance department (i.e. ensuring that what is banked matches the fundraising database).

Volunteers

· Assist with the recruitment and induction of Fundraising volunteers.

· Support, guide and supervise fundraising volunteers on a daily basis.

· Work with volunteers to manage stationary and stock levels.

Other

· Participate in internal/external meetings and other functions as necessary.

· Undertake any other reasonable duty consistent with the nature of the job and its level of responsibility.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview. 

The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities. 

As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records. 

This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research. 

This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board. 

Key Responsibilities 

Research and Pipeline Development:

• Identify, qualify and research prospective major supporters, including individuals, corporates and trusts

• Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events

• Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects

• Conduct due diligence research as required for donor engagement

• Implement improvements to pipeline management process 

• Track sector trends and philanthropic activity to inform prospecting and cultivation

CRM, Data and Insights:

• Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records

• Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition

• Produce regular income and pipeline reports that support departmental planning and forecasting

• Generate guest lists and attendee profiles for events

Department Operations:

• Support the Head of Development with the timely production of proposals, reports and other donor communications

• Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations. 

• With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits

• Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.

• Reporting and Administration:

• Support the Head of Development in regular moves management and revenue reporting across the department

• Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting

• Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice

• Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements

• Represent the Philharmonia at events and externally when required

• Support the work of the Department and other duties reasonably required by the Philharmonia

Skills and Qualifications

Essential:

• Understanding of different fundraising income streams and the donor cultivation cycle

• Experience of philanthropic prospect research and data analysis

• High levels of organisational skills and attention to detail

• Understanding and experience of using a CRM database (Tessitura is an advantage)

• Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)

• Experience in handling financial and transactional data, and producing financial reports

• Ability to manage multiple and competing priorities

• High-level of IT literacy, including the Microsoft 365 suite.

• Exceptional interpersonal and communication skills (verbal and written)

• Interest in and appreciation of the arts

Desirable:

• Experience in a similar role within a fundraising team from the arts and cultural sector

• Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities

• Experience in major fundraising campaigns

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.

Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply

Deadline for applications: 10am, Monday 29 September 2025

About the Choir with No Name

The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.

Job Purpose

We are looking for maternity cover for our part-time Finance and Data Administrator role. As Finance and Data Administrator, you should have a proactive mindset and a positive attitude. You should have some previous administrative experience and a meticulous attention to detail. You will be responsible for ensuring the accuracy of the Choir with No Name’s finances and impact data. We are looking for someone who is comfortable working independently with a helpful and can-do attitude, a quick learner with a calm disposition when under pressure and able to work accurately and to deadlines.

We particularly welcome applicants from people with lived experience of homelessness.

• Reports to: Head of Development
• Hours: avg. 12 hours a week, flexible across the month to account for busier times/finance deadlines
• Location: Work from home, UK based (home working allowance given)
• Salary: £24,722 (pro rata)
• Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)
• Employee benefits: Employee assistance programme, flexible working
• Contract: Fixed term 11-month contract

DEADLINE FOR APPLICATIONS: 9am Monday 15th September 2025

JOB DESCRIPTION

Invoices and expenses

1. Inputting all expense invoices, staff expenses & petty cash transactions into accounting software (Xero), ensuring everything is coded to the right budget line
2. Issuing invoices for suppliers, ensuring payments are received in a timely manner and recording them in Xero.
3. Sending a monthly reminder to freelancers and choir managers to submit invoices & completed petty cash books in time for month end deadline
4.  Saving invoices into SharePoint and ensuring these records are complete and up to date every month
5. Cross checking bank statements with income and expenses, ensuring all transactions are accounted for, identifying missing invoices/receipts and chasing the relevant staff
6. Updating our contact and invoicing details with suppliers and freelancers

Donation administration

1. Recording all donations & donor info in our donor CRM database (eTapestry)
2. Producing income queries and reports when required

Impact data

1. Inputting member survey data as well as other impact data as needed
2. Producing reports on impact data as needed

Finance reporting

1. Input cash basis income and expenditure into a monthly cash flow spreadsheet and create summaries for Choir Managers
2. Consolidating income data from multiple online donation platforms and in varied formats into a single monthly report
3. Producing month end platform and database income reports for our bookkeeper
4. Support the Head of Development with month and quarter end reporting for the board of trustees.

General administration

1. Minuting quarterly board and committee meetings

PERSON SPECIFICATION

Knowledge and Skills

Essential

• Alignment with our values of family, fun, integrity and collaboration
• Meticulous attention to detail
• Self-motivated and able to work independently
• Confident with numbers/maths
• Good time management
• Good communication skills
• Excellent knowledge of Excel and use of formulae
• Ability to work to hard deadlines
• Plenty of common sense
• Ability to learn quickly and use initiative to get the job done
• Trustworthy and honest when handling confidential information

Desirable

• Knowledge of basic bookkeeping
• Experience using of online accounting software ie: Xero
• Experience of using donor databases/CRM systems such as eTapestry/Raisers Edge
• Experience using Microsoft 365 programme suite incl. Teams, Outlook, Excel

Are you bilingual in French/English and have a project support background in International Development? If so, we would love to hear from you.

MannionDaniels seeks a Project Officer to support the delivery of Gavi’s new fund to strengthen engagement with CSOs and local partners across 14 countries.

MannionDaniels has been contracted by Gavi to deliver this new funding mechanism which aims to:

i. Increase vaccination coverage and reduce zero dose and under-immunised children.

ii. Set up grant/contract schemes with CSOs and local partners that are results-focused, cost-effective and provide value for money.

iii. Strengthen the capacity of CSOs and local partners to implement contracts/grants effectively and efficiently.

iv. Contribute to a conducive partnership, a joint vision and clarified collaboration modalities between governments, and civil society and local partners,

v. Help roll out HPV vaccination; and

Robustly evaluate the contracts/grant with CSOs and local partners to capture learning and ensure course correction as required.

We are seeking a dynamic Policy Officer to join our policy team, to support our lobbying and advocacy work, raise the profile of specialist FE with parliamentarians and represent the views of members. The work is varied, including monitoring parliamentary activity, undertaking research, meeting with members, helping to prepare consultation responses and analysing government proposals and published policies. The postholder will also take a lead in communicating Natspec’s policy positions to members and other stakeholders.

The main duties of the role include:

• Monitoring parliamentary and media activity to alert the Natspec team to relevant issues
• Maintaining and developing Natspec’s parliamentary database, increasing links with MPs and ministers
• Undertaking research to support Natspec’s policy work
• Preparing news stories, press releases and social media content, and identifying media opportunities to promote Natspec’s work and policy positions
• Working with Natspec member colleges, supporting them in their local lobbying work, and establishing network meetings
• Supporting the Senior Policy Manager and Senior Policy Officer with consultation responses, reports, publications, articles and data analysis.

We are looking for a self-motivated, innovative, dynamic and enthusiastic individual with good written and verbal communication skills, and the ability to develop strong working relationships. You don’t need to have a background in learning difficulties or disabilities or further education, although a demonstrable interest in these areas would be welcome. You should, however, have some prior experience of policy work, including undertaking research and analysis, understand parliamentary processes, and be able to quickly develop your understanding of education and funding policy relevant to specialist FE.

While you will be home-based, you will be in frequent contact with your colleagues both online and in-person and there will be plenty of opportunities to work outside of the home, attending meetings and visiting colleges. You will need to travel to London on a regular basis. You must be able to work flexibly, sometimes under pressure, and thrive on the unpredictability of policy work. 

PROGRAMMES COORDINATOR, YOUTH LEADERSHIP

Job Purpose: To work with the Youth & Universities team to deliver F&BF’s programmes and projects

Salary: £29,802 – £32,565, depending on experience

Contract: 1 year fixed term

Location: London

Hours: 37.5 hours/week including occasional evening meetings

Reports to: Rachel Cohen, Senior Programmes Manager

Duties and Responsibilities

All activities will be undertaken in collaboration with the Youth Voice & Universities team.

Delivery

· To support delivery of the UN award-winning ParliaMentors programme (1.5 days per week):

o Being responsible for 2 teams of university students.

o Supporting 12 London-based students by: having 1:1 coaching calls with each of them to offer guidance and support; conducting sessions to support the teams with their social action projects and identifying area for development; conducting sessions to work through any team dynamic issues that arise.

o Supporting with facilitation of workshops related to social action, politics, leadership and interfaith.

o Administrative and logistical support (e.g., room bookings, processing reimbursements, coordinating student travels).

· To support delivery of City Bridge Trust (CBT) work (3.5 days per week):

o Responsible for overseeing the deliverables for this funder, ensuring all deadlines are met.

o Responsible for delivering four interfaith trainings for Local Authorities within London.

o Planning and delivering the annual Youth Interfaith Summit, the UK’s largest interfaith event for the climate.

o Coordinating the Youth Advisory Board, a group of young interfaith activists who will codesign the Summit.

o Responsible for coordinating the remainder of the Youth Forum for Faith and Ecology in partnership with LSE.

o Identifying and facilitating partnerships between alumni network and other relevant organizations.

o Coordinate collection and analysis of M&E data for internal and funder reporting, and production of case studies.

· To lead on social media for the Y&U team

o Responsible for creating a minimum of four posts per month for Instagram and LinkedIn for the F&BF and ParliaMentors accounts.

· To perform administrative and logistical tasks using agreed process and conventions including planning, activity/event delivery, finance, tracking expenditure.

· To monitor and evaluate delivery, and to assist with the creation of those procedures

· To follow a schedule of reporting requirements for own project and leading on the production of those reports.

· To contribute towards departmental and organisational reports e.g. by providing data and case studies.

· To contribute towards strategy development for F&BF programmes

Communications & Stakeholders

· To be an ambassador for F&BF, helping raise awareness of the programme and the whole organisation through speaking about our work in public, social media, writing articles/blogs (primarily related to departmental activities).

· To contribute towards external marketing and communications for the Community programmes, and organisational communications (e.g. event publicity, brochures, exhibition guides, newsletter, social media)

· To be involved with relevant F&BF’s Policy initiatives

· To develop and maintain relationships with stakeholders and maintain the database of contacts

General

· To work with others to help achieve the organisational aims (below)

· To be an active participant in the Team, leading on some organisational initiatives to ensure a good working environment for all staff.

· To contribute towards activities to raise funds, such as developing relationships with existing and potential donors, to support funding application writing, and sharing new ideas.

· To help recruit, induct and support interns

· To look for ideas for innovation, growth, sharing our learning, and continuing relationships with stakeholders.

· Undertaking other initiatives necessary to ensure the successful implementation of the work of the organisation.

Organisational strategic goals:

• To equip more learners with the skills and tools they need to handle and influence relations between different faiths and beliefs
• To generate stronger community-based movement, with youth at the forefront
• To project the voices of those we support and the impact of our partnership with them

Person Specification: 

It is essential to have sensitivity to the issues surrounding this area of work and a proven commitment to the aims of the Faith & Belief Forum. 

We welcome experience and skills from all areas of a person’s life, including volunteering, community work, paid work, and education.

We are looking for someone who is highly organized and detail-oriented with excellent time management skills, and an ability to prioritise a varied workload.

You must have experience of the following:

• Delivering a successful large-scale event, including logistics, communications, programme planning and partnership management.

• Ability to work with sensitivity around issues of identity, particularly around faith & belief identity.

• Working with young people.

• Facilitating trainings or workshops.

• Designing posts and copy for different social media sites.

• Building and maintaining effective relationships with external stakeholders, including volunteers.

• Managing multiple priorities and working to deadlines.

• Working collaboratively and effectively as a team member. 

It would be advantageous to have knowledge of the following:

 • Grassroots social change 

 • UK politics and social cohesion

• fundamental principles and practices within interfaith dialogue

Benefits include

· Opportunity to work mainly remotely from home (with roughly once/week meetings in London)

· 25 days annual leave

· 2 days paid volunteer leave

· Interfaith and intercultural learning opportunities

· Regular support and coaching to help develop your skills

· Access to internal learning sessions on topics relevant to this sector

Our team

The Faith and Belief Forum is the UK’s leading interfaith organisation, dedicated for nearly 30 years to building understanding and strong relationships between people of all faiths and beliefs. Our vision is a society where difference is celebrated and communities are connected through respect and dialogue.

You will be working closely with the Senior Programme Manager on the Youth and Universities team to deliver our interfaith programming for young people aged 18 – 35. This includes the UN award-winning ParliaMentors programme, which equips nearly 40 young leaders each year with the tools to make meaningful social change. You will also be leading on delivering other projects that focus on the relationship between faith and the environment, including the UK’s largest youth interfaith climate event.

This role is an incredible opportunity to shape innovative and transformative programmes on a very passionate, welcoming, and empowering team.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Business Development Manager to play a pivotal role in our Business Development Service in London

Sounds great, what will I be doing?

The Senior Business Development Manager will work closely with the Health Team to identify, develop, and propose new initiatives, contributing to Hestia's ambitious growth targets. They will lead on tenders that align with organisational priorities, finalising technical questions and method statements, and ensuring submissions are completed accurately and on time. The role involves bid writing and review support, conducting research into health and business development models, and exploring integrated funding opportunities. The post-holder will also work alongside Operations and HR teams to develop staffing structures, service delivery models, and financial plans, including modelling the impact of TUPE where relevant.

In addition, the Senior Business Development Manager will support the mobilisation of successful tenders, participate in presentations and clarification interviews, and evaluate outcomes to inform future submissions. They will contribute to Hestia's development strategy by identifying new growth opportunities, supporting service redevelopment, and fostering partnerships or consortia as effective delivery methods. The role requires engagement with commissioners, attendance at strategic forums, production of reports, and participation in internal working groups, while maintaining commercial confidentiality and pursuing personal training and development to enhance understanding of Hestia's services.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are seeking a highly organised and effective communicator with strong written and presentation skills. The ideal candidate will have experience in research, analysis, and preparing reports and recommendations. Experience in tender bid writing is essential. You should have a good understanding of safeguarding and the ability to address issues appropriately, along with knowledge of Health and Adult Social Care funding initiatives. The role requires someone experienced in working collaboratively within teams, providing professional technical advice, and supporting projects from inception to completion. 

Interview Steps

Interviews will take place on 24th September 2025 at our head office in Aldgate, London

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Retail Administration and Systems Manager

Salary£49,500 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Administration and Systems Manager

Location: London

Salary: £49,500 per annum

Weekly Hours: 35

Reference: YMC1134776

Lead systems. Drive change. Support young people.

Make an impact with your skills — help us change lives through retail.

At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.

This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.

What you’ll do

In this role, you will:

• Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
• Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
• Manage estates administration, from business rates and utilities to property repairs and insurance claims.
• Deliver operational and financial reporting to support informed decision-making by senior leaders.
• Coordinate store openings and closures, covering everything from IT set-up to property administration.
• Negotiate supplier contracts, secure best value, and resolve issues quickly.
• Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.

What you’ll bring

We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.

Why join us?

This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:

• Competitive salary
• 30 days holiday + bank holidays
• Contributory pension & life insurance
• Health benefits including GP24/7 and employee assistance
• Development opportunities, including leadership training
• Access to national & international events

Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

• Do you want to bring about a culture shift in the way services are delivered to young women and girls?

• Can you lead the expansion of Abianda’s training programmes, ensuring they contribute to systems change for young women affected by criminal exploitation and violence? 

• Are you a visionary and collaborative leader who can drive growth and income for a unique and thriving charity?​

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it. 

We are seeking an experienced and strategic Head of Partnerships and Development to lead and drive our growth, ensuring the long-term sustainability and expansion of our work.  

The role will involve combining strategic leadership and operational delivery, with a particular focus on expanding Abianda’s training programmes across the UK, increasing unrestricted income, strengthening partnerships and overseeing impact measurement.  

As a key member of the Senior Leadership Team (SLT), you will work collaboratively with SLT colleagues to drive Abianda’s strategic objectives, ensuring that all our programmes are delivered effectively across our remit. This role requires dynamic strategic and operational leadership, as well as a commitment to driving the development of best practices within the sector.

This is an exciting time to join the Abianda team. With an ambitious strategy in place, and after securing social investment to support the growth of our training programmes, you will play a pivotal role in shaping the organisation's future. You will ensure that our training, consultancy, and income-generating activities are aligned with our mission to support young women affected by criminal exploitation and violence. You will develop and implement strategies to scale our programmes to a national audience, drive income generation through training and fundraising, and enhance our external partnerships to increase Abianda’s reach and influence.​

Job details:

• Salary: £45,000 per annum, plus pension (reviewed annually)

• Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)

• Two-year fixed-term contract

• 25 days holiday per annum pro rata, plus bank holidays

• Flexible working - hybrid working including from our office in London N5, from home and travel around London and the UK for training delivery  

• Reporting to Abianda’s Founder & CEO

• Abianda provides a generous benefits and training and development budget for all employees

​

Purpose of Job

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.

SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.

We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.

Shine will offer you:

• A competitive salary of £28,471 (pro-rata for part-time hours)
• Regular working hours, and no shift work (some very occasional weekends or evenings) 
• 3% pension contribution
• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
• Additional annual leave due to length of service
• Opportunity to purchase additional annual leave
• Broadband allowance
• Life insurance after 12 months’ employment 
• Access to our Employee Support Programme
• Support to learn and develop

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted*

Closing date: Monday 15th September 2025 11pm

Interviews: Friday 26th September 2025

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.

At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls. 

WHAT WE DO

We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world. 

Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all. 

Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship. 

We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income. 

WHO WE ARE

Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes. 

We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.

As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.

Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?

THE ROLE

We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women. 

Position: Finance and Administration Manager

Contract type: Permanent - but also open to applications on a consultant basis

Responsible to: Director of Operations

Location: Home-based, with occasional meetings in London (transport costs covered)

Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly

Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)

Annual leave and benefits:

28 days annual leave pro rata (not including bank holidays)

Company pension with matched contributions of at least 3% after probation passed.

KEY ROLE RESPONSIBILITIES

Finance

• Work with the Executive team to set and monitor annual budgets

• Record all financial transactions using accounting software (Xero)

• Record and track multiple restricted and unrestricted grants from a range of donors

• Prepare and present quarterly management accounts for the Board

• Prepare end-of-year accounts 

• Oversee payroll and ensure timely invoice payments

• Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies

• Develop and maintain financial procedures and internal controls

• Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting

• Monitor cash flow and support the Director of Operations in maintaining financial sustainability

• Work with colleagues to prepare budgets and financial reports for funders

• Contribute to development of funding bids, with Executive Team.
   

Administration & HR

• Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)

• Support the board to develop HR processes to ensure legal compliance 

• Organise and minute quarterly trustee meetings

• Book travel and support with other logistics as needed

• Other administrative tasks as relevant and appropriate
   

ROLE REQUIREMENTS

You will have:

• Proven experience in charity financial management, including restricted/unrestricted funding

• Familiarity with or willingness to learn Xero accounting software

• Familiarity with UK charity accounting and reporting standards

• Strong organisational and administrative skills

• Ability to work independently and remotely and to communicate well in a small team

• Understanding of good HR policies and practice for small charities 

• Understanding of or willingness to learn about other key areas of compliance such as data protection 

• Commitment to Makani’s mission and our feminist and anti-racist values

And it's desirable but not essential that you have:

• Experience of preparing funding bids and financial reporting to funders 

• Experience of working in a charity with some overseas operations

TO APPLY

To apply, click the CharityJob Apply button below.

You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.

• CV - no more than two sides A4.
• Cover letter outlining your experience and suitability for the role - no more than two sides A4.

First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.

Closing date: 18:00 on 19 September 2025

Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

• Are you a young woman aged 18 to 25 and interested in developing your professional and office-based skills? 

• Do you have lived experience of being affected by criminal exploitation & violence which is typically associated with ‘gangs’ and county lines?

• Do you want to work alongside other women for 12 months in an organisation that focuses specifically on making things better for girls and young women affected by criminal exploitation and violence? 

• Are you interested in work-based experience to evidence on your CV and in support of you moving into future work opportunities? 

• Do you have lived experience related to Abianda's work and find that you are facing barriers to employment and education opportunities?

If yes, then you might like to consider applying for Abianda’s internship programme.

Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.

This entry-level role is open to 18-25-year-old young women* who have been affected by criminal exploitation and violence. These experiences could be direct or indirect through relationships or areas and places lived or spent time in. You may also be a young woman who has had experience with statutory systems such as criminal justice, policing, social services or the care system where some of your experiences may be related to what is typically known as ‘criminal exploitation and violence’.

*We welcome non-binary people if they feel that they have lived experience that aligns with that of women and girls.​

Details of the role:

• Working 3 or 4 days a week for 12 months on a fixed-term contract

• Salary: £15,124.20 per annum (paid monthly), 21 hours a week (0.6 full-time equivalent) Monday to Friday business hours, negotiable start and end times

• Hybrid working, based in the Abianda office, Screenworks, Highbury Fields, N5 and some working from home

• Line managed by Sam, Abianda’s Head of Operations

• You will be provided with a laptop and phone to work from

The job description is attached. You can read more about how to apply at abianda[dot]com/internship-application

About Global Disability Innovation Hub (GDI Hub)

Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.

In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.

Role Purpose

This role is focused on maximising comms-based engagement across the GDI Hub’s portfolio, supporting GDI Hub’s growing outreach and impact.

The post holder will work closely across GDI Hub comms team to support communications delivery across the organisational portfolio – with a focus on key regular outputs, creative content, websites, reactive queries and organisational communications. This role will involve both administrative tasks, and creative content generation, at an anticipated volume of 50% per area.

The post holder will also provide key communications and engagement support for the Disabled Leaders Network. Run by the GDI Hub, the Disabled Leaders Network is a member led, dynamic group of emerging global talent. Communications support includes digital events, managing social media and the network channels, and regular newsletters.

Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. Responsibilities will include creative content generation, design, copy writing, film/photography, newsletters - alongside more administration and operational activities such as enquiry response, proof reading, and website updates.  This role will work closely alongside members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders. This role will also support with event delivery – digital and in person.

We are looking for a candidate with strong administrative, communications and digital skills, including experience with social media and design. The candidate will need to deliver public facing communication outputs, while also building personable relationships. The ability to work in a fast-paced environment is essential, as it a streamlined, can-do approach.

Role Responsibilities:

Administrative support

• Assisting across the day-to-day functions of GDI – from uploading of publications, to updating websites, proof-reading and formatting documents

Enquiries and incoming requests

• Responsible for incoming channels, to provide timely responses and streamline engagement mechanisms

Social media

• Development of rich content, including social and digital assets – using photography and film, alongside a strong understanding of design.

Creative content

• Creating infographics, factsheets, presentations, web page development and e-newsletters, project and programme deliverables, reports, tools and dissemination of academic publications

Website content

• Manage edits and requests
• Generate content and outputs

Audience development

• Build social media followers and engagement through the development of content, re-sharing and profiling of partners and stakeholders, and engagement with followers

Content capture

• Be confident in capturing images and film content from mobile devices
• Able to edit photos and video

Design

• Create branded documents, assets and publications
• Deliver accessible design outputs

Disabled Leaders Network

• Provide socials media, website and digital event support and expertise to the Disabled Leaders Network.
• Lead Disabled Leaders Network Committee roles aligned to communications
• Create Disabled Leaders Network newsletter and digital correspondence.

This is not intended to be an exhaustive list. The need for flexibility, shared accountability and team working is required and the role-holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed

Application Procedure

The role is offered on flexible terms, including location and hours of work (though right to work in the UK is required), and the accommodation of reasonable adjustments is business as usual for us.

To apply for this role, please submit your CV and a covering letter describing how your skills and experience are relevant via the 'Redirect to Recruiter' button no later than 18.00 (GMT) on Monday 15 September 2025. We will be considering applications on a rolling basis, so we encourage you to apply as soon as possible.

We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment.

Please be advised that only shortlisted applicants will be contacted. For an informal discussion about the role, please contact Louise Gebbett, Director of Global Engagement (contact details on full job specification).

Reminder: Applicants must have the right to work in the UK