Learning and development lead jobs in Birmingham

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.

In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.

Essential Skills

· Have a sound understanding of the role of medical support in the Army Cadets

· Hold an accredited assessing qualification

· Evidence of continuing personal and professional development

· Understand the legislative requirements for First Aid provision as set out by the HSE

· Understand legislative restrictions on medical scopes of practice.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.

Interviews will be held in person in London during the week commencing 3rd August 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Anna Freud is seeking a Deputy Programme Director to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

As Deputy Programme Director, you will play a key role in the leadership, delivery and ongoing development of the MSc Psychology and Trauma (Child & Adolescent) programme, working closely with the Programme Director to ensure students receive a high-quality learning experience and that the programme meets UCL academic standards and objectives.

• Support the leadership and management of the programme by helping to oversee day-to-day operations, quality assurance, governance requirements, student recruitment activities, and the ongoing development of the course
• Contribute to teaching and assessment through delivering teaching sessions, marking student work, developing assessments and marking criteria, and ensuring academic standards are maintained across the programme
• Lead and manage a dedicated module by planning and delivering teaching, coordinating guest lecturers and seminar leaders, reviewing content, overseeing assessments, and evaluating module effectiveness
• Support student success and wellbeing by monitoring student progress and engagement, contributing to pastoral support, responding to feedback, and helping to manage academic or welfare-related concerns
• Drive continuous improvement and innovation by helping to enhance curriculum content, maintaining compliance with UCL requirements, supporting digital learning developments, and ensuring a positive, inclusive learning environment for all students

What you’ll bring

You will be an experienced academic or clinical professional with specialist expertise in child and adolescent trauma, a strong track record in postgraduate teaching and programme delivery, and the ability to provide academic leadership while creating an engaging, supportive and inclusive learning experience for students

• Relevant doctoral qualification and subject expertise – You will hold a relevant clinical doctoral qualification with professional registration (e.g. Psychologist, Psychoanalyst or Family Therapist) or a PhD in child mental health, alongside extensive knowledge of psychology, neuroscience and the impact of trauma on child development and wellbeing
• Postgraduate teaching and curriculum experience – You will have experience designing, delivering and quality-assuring postgraduate or Master's level education, including teaching, assessment, marking and curriculum development
• Academic leadership and programme management skills – You will be able to contribute to the leadership and successful delivery of a postgraduate programme, managing competing priorities while maintaining high academic standards and regulatory compliance
• Student support and engagement experience – You will have a proven ability to provide pastoral and academic support, foster student engagement, and contribute to a positive learning environment that supports student achievement and wellbeing
• Collaborative and digital learning expertise – You will be comfortable working with multidisciplinary teams, managing teaching staff and guest lecturers, and using virtual learning environments and digital learning technologies to deliver high-quality online education

Key details

Hours: Part-time: 14hrs/0.4FTE – flexible but to include Tuesday afternoons.  Programme teaching days and team days are expected to be prioritised

Salary: £58,000 pro rata per annum FTE, plus 6% contributory pension scheme.

Location: Remote

Contract type: Fixed Term cover for 12 months

Next steps

Closing date for applications: midday (12pm), Monday, 29 June 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 6 July 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in week commencing 13 July 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Philanthropy Manager

·£45,000 plus benefits 

·Remote with occasional travel to regional offices in Burgess Hill or York offices

·Closing midnight Friday 17th July 2026

·Annual leave allowance / any other stand out benefits

Role 

Brainkind is the UK’s leading charity that supports people that have been affected by brain injury. The charity provides a range of services that includes innovative rehabilitation and ongoing support to ensure that there is life after brain injury. 

The organisation provides support to individuals at all stages of their rehabilitation. This includes

·Supported living

·Neurological Centres

·Residential homes

·Hospitals

The Philanthropy Manager is responsible for leading the leadership and development of Brainkinds philanthropy fundraising activities. This role will focus on the delivery of Brainkind’s capital fundraising initiatives, cultivation and stewardship of high-net-worth individuals and grow strategic corporate partnerships. This is a newly created role that will play an integral part of the Brainkind fundraising strategy.

The primary duties for the role will include

·Develop and deliver capital fundraising strategies to support major infrastructure and service development projects

• Identify and secure major gifts (£25k+) to support capital appeals.
• Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
• Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
• Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
• Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.

Experience and skills required for the role will include

·Previous experience of working in a philanthropy focused role with understanding of engaging with high-net-worth individuals, potential major donors and corporate partners.

·Strong organizational and planning skills

·Excellent relationship management and donor stewardship skills 

·Strong verbal and written communication skills 

·IT literate with the ability to use Microsoft Office and an in-house CRM system

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. 

Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. 

Closing date for applications: Midnight Friday 17th July 2026 

Interviews are expected to be held on the week commencing Monday 27thJuly 2026via Teams. 

We’re looking for an ambitious, forward-thinking Head of Data & Analytics to lead a transformative agenda where data, AI and emerging technologies directly improve real-world outcomes. This is a rare opportunity to take full ownership of an enterprise data strategy within a complex, regulated environment leveraging analytics, automation and AI to drive better clinical, operational and commercial decisions.

The Role

As a key member of the senior leadership team, you will define and deliver a modern, scalable data strategy turning data into a true business asset. You’ll oversee reporting, governance, architecture and advanced analytics, ensuring data is trusted, accessible and impactful across the organisation.

You will lead the evolution of data platforms and capabilities, championing innovation across AI, automation and emerging technologies future-proofing the organisation’s digital ecosystem.

What You’ll Bring

• Proven leadership experience in data & analytics within healthcare setting
• Strong track record delivering insightful reporting and measurable business outcomes
• Deep technical understanding of modern data platforms, architecture and AI
• Experience building scalable, future-ready data capabilities
• Confidence operating at executive level with exceptional stakeholder engagement skills
• Expertise in vendor and partner management to maximise value
• A detail-oriented mindset, balancing strategic vision with operational delivery

Why This Role?

You won’t just be building dashboards, you’ll be shaping strategy, influencing decisions and delivering outcomes that matter. You’ll work at the intersection of data, technology and human impact, helping to create smarter services and better experiences.

If you are a confident, forward-facing leader who thrives on turning complex data challenges into real-world solutions and you’re excited by the potential of AI, automation and innovation, this is your opportunity to lead meaningful change.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

• Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
• Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
• Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Team: Human Resources 

Location: Remote 

Work pattern: 35 hours per week, Monday to Friday 

Salary: Up to £53,736.33 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our HR Business Partner: 

• Provides strategic people leadership and a high-quality business partnering service to designated areas of the charity 

• Work closely with senior leaders and stakeholders, using data-driven insights to identify workforce trends, opportunities and risks, providing expert advice on workforce planning, organisational design & development, change management, employee engagement, talent management, succession planning and organisational effectiveness 

• Ensure critical organisational design changes driven by the customer directorate is supported through from business case to change implementation 

• Work collaboratively with teams across the People & Culture Directorate, the HR Business Partner provides insight and direction to ensure people initiatives are aligned with organisational priorities and workforce needs 

About the Human Resources team: 

• We’re a focused, hardworking and supportive team that cares deeply about people and creating a positive place to work 

• Bringing together expertise across Business Partnering, Employee Relations, HR Systems and People Operations, we deliver a seamless, high-quality people service 

• If you’re looking for a team where you’ll feel welcomed, valued and empowered to make a real impact, you’ll find it here. 

What we’re looking for in our HR Business Partner: 

• Significant experience in a strategic HR Business Partner role within a complex organisation 

• Experience supporting and leading organisational redesign, restructures and large-scale change programmes 

• Excellent influencing, negotiating and coaching skills, with the confidence to provide constructive challenge where appropriate 

• Understanding of employee engagement, culture development, leadership effectiveness and inclusion practices 

• Resilient, adaptable and solutions-focused, with sound judgement and a proactive approach 

• Strong facilitation and stakeholder engagement skills, with the ability to lead discussions, workshops and organisational development interventions 

What we can offer you: 

• A contributory pension scheme and life assurance 

• Health and wellbeing benefits to help you stay well while working remotely 

• Flexible working options 
• Access to discounted pet insurance to support your pet’s health and wellbeing

• 26 days’ annual leave plus bank holidays, increasing with length of service 
• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date:  01 July 2026

Interview date:  TBC 

If successful, your recruitment journey will include: 

1. anonymised application form 

1. video screening questions
2. competency based interview

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Why this is an exceptional opportunity
This is a rewarding and varied role for a strategic communications professional who wants to make a real difference to global health. You will be joining Global Health Partnerships at a pivotal moment — as we launch an ambitious new parliamentary advocacy programme on maternal and child health, rebrand following our transition from THET, and build our profile as the leading UK voice on NHS institutional partnerships and global health workforce policy.

You will lead GHP's day-to-day communications function while working closely with the new Senior External Affairs and Communications Lead to translate our programmes and evidence into compelling stories, campaigns, and content that reach parliamentarians, funders, journalists, and the public. If you want a communications role where your work directly shapes policy outcomes, this is it.

Job Purpose
Reporting to the Senior External Affairs and Communications Lead, you will lead GHP's communications function, ensuring that the organisation's work is consistently, compellingly, and strategically communicated to external audiences — including policymakers, funders, clinical communities, the media, and the public.

You will oversee GHP's digital presence, publications, and content output across all channels, while working in close partnership with the Senior External Affairs and Communications Lead to produce the communications assets — case studies, media materials, social content, campaign copy — that underpin GHP's advocacy priorities, including the Maternal and Child Health Programme.

You will line manage the Digital Marketing Coordinator, providing direction and quality assurance across day-to-day communications activity.

For full details of the role check out the Communications Manager job pack.

What we offer:
Along with your salary which is paid monthly, you'll receive:

• Flexible and hybrid working
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning and development allowance
• Employee Assistance Programme
• 5% employer pension contribution when an employee contributes 3%

How to apply:
Please apply with a CV and a covering letter of no more than two pages on our website by 10th July 2026.

Your covering letter should address: why you are interested in this role at GHP; how your experience of communications and content work is relevant; and how you would approach building a coherent, compelling organisational voice for GHP across its full portfolio of work.

GHP is committed to equity, diversity, and inclusion in our recruitment. We particularly welcome applications from people with lived experience of the communities and health systems our work engages with.

Purpose of the Role

The purpose of this role is to develop strong relationships with new and existing fundraising supporters within your region, helping them to network, influence and fundraise to make a meaningful impact on the work of the charity.

Through your network and by creating new opportunities, you will increase income within your region across multiple streams including Education, Individuals, In Memory Supporters and Community Organisations.

To be successful in this role, you will:

• Have previous experience in income generation, including leading and inspiring networks to generate long-term income and partnerships
• Be self-motivated, independent and target-driven
• Be confident speaking to people and encouraging their support
• Have excellent communication and relationship-building skills, and be friendly, approachable, inspiring and engaging
• Hold a full, clean driving licence with access to a car

Principal Responsibilities

• Proactively recruit high-calibre supporters, volunteers and community groups, inspiring and leading these networks to generate sustainable income
• Manage a portfolio of regional donors, ensuring excellent stewardship and long-term engagement, and enabling supporters to maximise their fundraising potential
• Monitor and report on income, expenditure and key performance indicators, including volunteer recruitment and event registrations, while managing an income budget of approximately £600k per annum
• Deliver presentations and pitches to schools, community organisations and businesses
• Act as the face of BWCHC within your region, developing meaningful, long-term relationships
• Grow and strengthen volunteer and ambassador programmes in line with charity processes, enhancing volunteers’ skills to represent the charity effectively
• Spend at least 50% of your time working within your region, planning effectively, developing fundraising products and collaborating with colleagues across departments
• Maintain strong communication across the fundraising department and hospital, balancing relationships while working remotely
• Drive the regional fundraising strategy with energy and creativity, identifying and nurturing long-term supporter relationships
• Contribute to project or appeal working groups, such as Christmas campaigns, In Memory fundraising or Facebook challenges, ensuring information is shared across the team

What we offer

• Flexible and hybrid working to support work-life balance
• Generous annual leave, with additional leave for long service
• Enhanced sick pay and enhanced maternity pay
• Employee Assistance Programme and lifestyle savings
• Free flu jabs
• Cycle to work scheme
• Charity events throughout the year
• Enhanced pension scheme with 8% employer contribution
• Ongoing commitment to learning, education and professional development

The charity is committed to equal opportunities and welcomes applications from all suitably qualified individuals, regardless of race, sex, disability, religion or belief, sexual orientation or age.

Successful candidates will work with vulnerable beneficiaries, so the role is subject to Disclosure and Barring Service (DBS) clearance.

• 30 hours/week (0.8FTE)
• £35,000p.a. pro rata (actual salary £28,378.38) plus 6% pension contribution 
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a thoughtful and committed *professional who can combine strong safeguarding knowledge with a collaborative approach to quality assurance and service improvement.

Job Summary

The Support Line Safeguarding & Quality Assurance Coordinator is responsible for the day-to-day quality control, safeguarding oversight, and assurance of the 24/7 Support Line. Acting as the Designated Safeguarding Officer (DSO) for the service, the postholder will provide oversight and assurance of safeguarding practices, complaints, and quality issues are managed appropriately, consistently, and in line with organisational policies, procedures and statutory requirements.

The role is responsible for coordinating and delivering a proactive quality assurance programme that assesses practice, monitors compliance with policies and procedures, identifies areas for learning and development, and supports continuous service improvement. Through audits, case reviews, and quality monitoring activities, the postholder will identify themes, risks, and opportunities to strengthen practice and improve service delivery.

The Support Line Safeguarding & Quality Assurance Coordinator will be experienced in customer service, safeguarding, and quality assurance, including responding to complaints and concerns, with the ability to communicate appropriately and sensitively with a range of stakeholders, including complainants, survivors, delivery partners, and colleagues. They will have a strong understanding of sexual violence, safeguarding responsibilities, and the wide-ranging impacts on survivors and those supporting them.

*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential.

We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors.

This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.

Key Responsibilities

Safeguarding and Quality Assurance

• Act as the Designated Safeguarding Lead (DSL) for the national 24/7 Support Line, providing safeguarding oversight, guidance, and decision-making across all delivery partners.
• Lead and coordinate safeguarding and quality assurance activity across partner organisations to ensure services are delivered safely, consistently, and in line with organisational standards, contractual requirements, legislation, and best practice.
• Identify, assess, manage, and appropriately escalate safeguarding concerns relating to adults and children, ensuring concerns are recorded and responded to in accordance with safeguarding procedures and statutory guidance.
• Oversee and undertake safeguarding audits, case reviews, complaint investigations, and quality assurance activities to monitor compliance and identify areas for improvement.
• Monitor safeguarding, complaints, and quality assurance trends across the service, identifying themes, risks, learning opportunities, and recommendations for continuous improvement.
• Ensure safeguarding records, referrals, investigations, and quality assurance documentation are maintained accurately, confidentially, and in line with data protection and information governance requirements.
• Develop and maintain effective working relationships with delivery partners, commissioners, safeguarding agencies, and other stakeholders to support collaborative service delivery and safeguarding responses.
• Contribute to the development and delivery of safeguarding and quality assurance training, guidance, and resources, working in partnership with 24/7 Support Line Managers to promote a culture of accountability, continuous learning, reflective practice, and ongoing service improvement.

Complaints, Feedback and Quality Control

• Act as the first point of contact for complaints relating to the 24/7 Support Line, ensuring responses are managed sensitively, appropriately, and within agreed timescales.
• Investigate complaints and service concerns in collaboration with delivery partners, establishing findings and making recommendations for resolution and service improvement.
• Maintain accurate and up-to-date records of complaints, feedback, investigations, outcomes, and actions taken.
• Work with delivery partners to ensure consistent collection and review of service user feedback across the Support Line.
• Analyse concerns, risks, themes, and patterns identified through complaints, feedback, safeguarding activity, and quality assurance processes, taking responsibility for driving improvements, promoting learning, and working collaboratively with Support Line Managers to strengthen practice and enhance service quality.
• Coordinate and oversee Quality assurance activities, including call and chat monitoring, case reviews, and feedback processes, ensuring consistent application across all partners.

Data, Reporting and Insight

• Work collaboratively with the Data and Impact Coordinator to review and analyse service data, outcomes, complaints, safeguarding concerns, and quality assurance findings.
• Produce reports, summaries, and actionable insights for the Support Line Operations Manager, commissioners, or funders as required.
• Identify trends, recurring themes, and development needs across the partnership, supporting improvements to training, guidance, policies, and operational practice.
• Support the monitoring of service quality, safeguarding performance, and compliance against agreed standards and contractual requirements.

Service Improvement

• Ensure learning from safeguarding activity, complaints, feedback, and quality assurance informs continuous service improvement and operational development.
• Work collaboratively with colleagues and delivery partners on service improvement initiatives, including accessibility, consistency, and service user experience.
• Contribute to the development of processes and systems that strengthen quality, safeguarding practice, and partnership working across the national Support Line.

Synergy with the wider work of RCEW

• Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
• Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
• Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.

Person Specification*

• Experience of working to improve support services, ideally within a quality assurance, safeguarding, customer service, helpline, or support service environment.
• Experience acting as a Designated Safeguarding Officer (DSO), safeguarding lead, or in a similar role with responsibility for safeguarding oversight and decision-making, or a willingness to undertake relevant DSO training.
• Experience of handling complaints, concerns, or service issues effectively and sensitively.
• Excellent knowledge of safeguarding practice, including the ability to recognise, assess, and respond appropriately to a range of safeguarding concerns relating to adults and children.
• Experience using data, feedback, and performance information to identify trends, monitor service quality, support decision-making, and drive continuous improvement.
• Experience of assessing practice, identifying learning opportunities, and supporting service and practice development.
• Strong understanding of how helpline or support services operate, including service user needs, operational challenges, and quality standards for call and chat handling.
• Knowledge of best practice in complaints handling, safeguarding, quality assurance, and continuous improvement.
• Awareness of accessibility requirements and inclusive practice, with the ability to support services that are accessible to diverse user groups.
• Strong customer service skills, with the ability to communicate sensitively, professionally, and appropriately with complainants, survivors, colleagues, and stakeholders.
• Strong analytical and problem-solving skills, with the ability to investigate concerns, assess information objectively, identify themes and trends, and make clear recommendations.
• Good organisational and time management skills, with the ability to manage competing priorities and maintain accurate records.
• Experience of coordinating quality assurance activities, audits, service reviews, or improvement initiatives.
• Experience working within the sexual violence, violence against women and girls (VAWG), safeguarding, or wider support sector.
• Experience of working with multiple partner organisations or external stakeholders.
• Knowledge of trauma-informed practice and survivor-centred approaches.

Personal Attributes

• A passion for making a difference and for delivering high quality support services for survivors of sexual violence.
• Able to think critically and assess information objectively.
• Able to see the big picture, to see the connections between complaints, feedback and QA insights and how the service is delivered.

Success in the role of Support Line Safeguarding & Quality Assurance Coordinator is determined by the ability to work collaboratively with delivery partners and stakeholders to ensure safe, high-quality, and consistent service delivery across the national 24/7 Support Line. The role will ensure that safeguarding, complaints, feedback, and quality assurance activity informs continuous improvement and supports positive outcomes for service users. Key measures of success include:

• Complaints, safeguarding concerns, and quality issues are managed effectively, appropriately, and within agreed timescales and organisational procedures.
• Quality assurance and safeguarding oversight processes are implemented consistently across all delivery partners.
• Feedback collection and engagement processes remain effective, with feedback collection rates maintained above agreed targets.
• Trends, risks, learning, and insights from safeguarding, complaints, feedback, and quality assurance activity are regularly analysed and used to inform service improvement and operational practice.
• Regular, accurate, and data-informed reports are provided to the Support Line Operations Manager or funders as required.
• Positive working relationships are maintained with delivery partners, colleagues, and external stakeholders to support safe and effective service delivery.

How to Apply

To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.

Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

Director UK Resilience

 Location: UK Wide, Flexible (Hybrid)

Salary: £95,000 - £105,000 per annum, dependent on experience
Hours: 35 per week
Contract: Permanent

Are you ready to lead the British Red Cross’s crisis resilience across the UK - helping to prevent suffering, save lives and uphold dignity when it matters most?

This is a rarely advertised, high‑impact leadership opportunity to play a defining role in how the British Red Cross delivers its humanitarian mission across the UK. As Director of UK Resilience, you will lead at the moments when people are most vulnerable - shaping how communities prepare for crises, respond in emergencies, and recover with strength and dignity.

 You will set the strategic direction for a coordinated, UK‑wide approach to emergency response, recovery, preparedness and community education, working in close partnership with government, emergency services, local authorities and the voluntary sector. Your leadership will ensure the British Red Cross is ready to act swiftly and effectively in an increasingly complex and unpredictable crisis landscape.

 Embedded within UK Operations, you will provide national strategic leadership at scale, enabling the organisation to mobilise staff, volunteers and partners rapidly and with confidence. Operating within a complex matrix environment, you will bring together multidisciplinary teams and senior leaders, harnessing the depth of expertise across our workforce and volunteer network to deliver trusted, well‑coordinated humanitarian responses.

 With the reach, credibility and experience of the Red Cross Movement behind you, you will help deliver large‑scale, integrated responses alongside statutory responders - meeting immediate humanitarian need while strengthening long‑term community resilience. Representing the organisation nationally, you will build influential partnerships, support delivery of our 2030 Strategy, and help ensure our crisis response continues to evolve in line with our Fundamental Principles.

 At the heart of this role is a deep commitment to humanity. If you are motivated by purpose, ready to lead at national level, and driven to make a tangible difference in people’s lives when they need it most, this is your opportunity to help lead the Red Cross mission in the UK.

What will a day in the life of a UK Director of UK Resilience involve?

• Providing overall national strategic leadership for the British Red Cross’s UK resilience mission, shaping how we prepare for, respond to and recover from crises across the UK.
• Setting the direction and ensuring delivery of a nationally coherent, evidence‑based UK Resilience offer, aligned to the organisation’s 2030 Strategy and humanitarian mission.
• Leading a large, multidisciplinary directorate across Strategy & Performance, Product, Business Services and Operations, creating clarity of accountability and empowering teams to deliver at scale.
• Acting as the organisation’s professional authority on humanitarian resilience, ensuring British Red Cross expertise informs national policy, standards and practice.
• Building and sustaining strategic partnerships with government (including devolved administrations), statutory responders, civil contingencies partners and the voluntary and community sector.
• Ensuring resilience activity across the UK is effective, consistent, financially sustainable and grounded in operational delivery, with a clear focus on communities most exposed to risk.
• Working closely with operational leaders and volunteer teams to maintain readiness and the ability to scale quickly during crises.

To be a successful UK Director of UK Resilience, what will you need?

• Knowledge of national resilience systems, including preparedness, response and recovery arrangements operating across the UK.
• Senior-level experience of leading or influencing complex, multi-agency and multi-stakeholder environments, with the ability to work effectively across sectors.
• Experience of developing and delivering strategy at national or system level, including translating strategic intent into priorities and outcomes.
• Experience of building and sustaining strategic partnerships with government, emergency responders and voluntary and community sector organisations.
• Experience of operating with senior stakeholders, including producing high-quality strategic documents and Board-level papers.
• Understanding and experience of how risk, vulnerability and impact from crises differ across communities, and how this shapes effective resilience planning and delivery.

We understand that no candidate will meet every requirement. If your experience looks a little different but you feel you can bring value to this role, we would strongly encourage you to apply.

Interested? Apply now!
Please submit your application via the British Red Cross website. You’ll need an up-to-date CV and supporting statement as part of your application.

The closing date for applications is 23.59 on the 5th July 2026.

We’re committed to building a diverse and inclusive organisation and we value different experiences and the perspectives that lived experience brings. We welcome applications from all backgrounds, particularly those underrepresented in leadership.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A wide range of career and learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident & Carer Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed.

Together, we are the world’s emergency responders.

Grants Fundraiser (Trusts and Foundations)

Location: Remotely based (with 1 day a month in Bromley)

Salary: £26,000 FTE (pro rata to £13,000 per annum)

Vacancy Type: Permanent,Part Time (2.5 days per week)

About Us:

Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities.

We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change.

About the role:

We are looking for a Fundraiser to support the development of our trusts and grants income as we continue to grow, working as a vital part of our wider fundraising activity.

This is a great opportunity to build upon your existing fundraising and bid writing experience, working closely with the Fundraising Manager to research opportunities, support applications and help develop a strong pipeline of funding.

What you’ll do:

• Research and identify relevant trusts and grant opportunities
• Support the development of funding applications and materials
• Help manage and maintain a pipeline of opportunities
• Gather information and data to support strong applications
• Support reporting requirements linked to funding

What we’re looking for:

• Experience of writing successful funding applications (ideally 4 and 5 figure)
• An interest in fundraising, sustainability and/or community work
• Strong research and organisational skills
• Good written communication skills
• Ability to work collaboratively as part of a team

Equity, Diversity and Inclusion

Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.

How to Apply

If you feel you are a suitable candidate and would like to work for Greener and Cleaner, please do not hesitate to apply.

First stage interviews will be virtual and have been pencilled in for Tuesday 7th and 14th July.

Support Coordinator

This is an exciting opportunity to join our team in South Warwickshire. 

We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: 000013 Stroke Association Support Coordinator

Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2027. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

· Providing personalised information, advice and support to address any needs identified.

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs.

· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Clean Slate is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Programmes on a maternity cover basis.

This is a pivotal role responsible for overseeing the delivery of impactful services across all operational departments, ensuring our programmes continue to improve the financial wellbeing, resilience and life opportunities of people on low incomes.

As Head of Programmes, you will provide leadership to managers across the organisation, maintain strong relationships with funders and commissioners, oversee organisational performance and reporting, support business development and programme growth, and ensure that our services remain safe, compliant, effective and sustainable.

This role will suit an experienced leader who combines strategic thinking with strong operational management skills and who is passionate about creating meaningful change for people facing financial hardship.

About Clean Slate

At Clean Slate, we believe everyone should be able to provide for themselves and their family without paying the extra costs associated with poverty.

Our mission is to create meaningful, measurable change for people on low incomes, helping them become better off financially and more in control of their lives through money guidance, employment support and digital inclusion.

Role Overview

As Head of Programmes, you will oversee the successful delivery, performance and development of Clean Slate's services nationally. Working as a member of the Senior Leadership Team, you will contribute to organisational strategy, support business growth and ensure programmes achieve both their social impact and financial objectives.

You will provide leadership and support to departmental managers, oversee organisational reporting and performance monitoring, maintain relationships with key funders and stakeholders, and ensure that systems, processes and compliance arrangements support high-quality service delivery.

A key element of the role will be identifying opportunities for growth, supporting funding and commissioning opportunities, and ensuring services continue to evolve to meet the needs of the communities we serve.

Key Responsibilities

Strategic Leadership

• Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and decision-making.

• Lead the implementation of organisational objectives across all programme delivery functions.

• Champion continuous improvement, innovation and service excellence.

• Support the development and implementation of policies, procedures and organisational systems.

Programme Oversight & Operational Management

• Oversee the delivery of all services and programmes, ensuring quality, compliance and impact.

• Support managers to achieve contractual targets, performance objectives and growth ambitions.

• Monitor programme performance, budgets and operational risks.

• Ensure sufficient staffing capacity and effective workforce planning across departments.

• Drive consistency, quality assurance and best practice across all service areas.

Leadership & People Management

• Line manage senior managers and support effective leadership throughout the organisation.

• Promote accountability, performance management and staff development.

• Support managers to identify training needs and implement development plans.

• Foster a positive culture that prioritises staff wellbeing, inclusion and professional growth.

Reporting, Data & Systems

• Oversee organisational performance monitoring and impact measurement.

• Lead reporting for commissioners, funders, trustees and senior leadership.

• Ensure the organisation's CRM and reporting systems are effectively managed and utilised to support performance, compliance and decision-making.

• Use data and insight to inform continuous improvement and organisational development.

Business Development & Partnerships

• Support the development of new programmes, services and funding opportunities.

• Work closely with the Managing Director and fundraising teams on commissioning opportunities, funding applications and growth initiatives.

• Maintain and strengthen relationships with funders, commissioners and strategic partners.

• Represent Clean Slate at external meetings, partnership forums and networking events.

• Support the organisation's reputation as a leading voice on financial wellbeing and poverty reduction.

Governance, Compliance & Risk

• Ensure compliance with safeguarding, health and safety, data protection and cyber security requirements.

• Oversee risk management processes and contribute to organisational governance.

• Ensure services operate in line with contractual, regulatory and quality standards.

• Promote a culture of accountability, safeguarding and continuous learning.

About You

We are looking for a strategic and collaborative leader with experience managing complex services, leading managers and driving organisational performance.

You will bring:

• Significant experience leading programmes, services or operational teams.

• Experience managing managers and supporting organisational growth.

• Strong strategic planning and organisational development skills.

• Experience working with funders, commissioners and external stakeholders.

• A track record of delivering impactful services and achieving performance targets.

• Experience overseeing reporting, monitoring, evaluation and quality assurance processes.

• Strong understanding of performance management, compliance and risk management.

• Excellent communication, relationship-building and influencing skills.

• Experience using CRM and reporting systems to support operational delivery and organisational performance.

• A commitment to Clean Slate's mission and values.

Desirable

• Experience within financial inclusion, employability, community development or related sectors.

• Knowledge of commissioning, fundraising or business development.

• Understanding of issues affecting people on low incomes, including financial exclusion and the poverty premium.

Why Join Clean Slate?

This is an opportunity to play a key leadership role within a growing organisation that is changing lives across the UK.

You'll help shape strategy, support talented teams, strengthen partnerships and ensure our programmes continue to deliver meaningful, measurable impact for the people and communities we serve.

Location: Birmingham (minimum of three days in the office)

1st stage interviews: 6th July (online)

2nd stage assessment: 13th July, in-person at our Birmingham Centre

For more information, please click "apply now" to be directed to our careers site. 

At The King’s Trust, we believe every young person should have the chance to succeed. We’re recruiting for this critical leadership role at a time when our work is more important than ever, supporting young people to build the skills, confidence and opportunities they need to move forward.

As Head of Delivery for the West Midlands, you will lead teams and partners across a complex region to deliver measurable outcomes for young people. You will translate strategy into delivery at scale, ensuring our programmes consistently reach priority groups and support clear progression into education, employment and enterprise.

Based in the heart of Digbeth, our work supports young people aged 11–30 across Birmingham, Solihull, Wolverhampton, Coventry, Sandwell, Walsall and West Bromwich. You’ll operate at the centre of this, shaping delivery that responds to local need while contributing to national priorities.

You will be accountable for delivery performance across the region, including outcomes, reach and income. This includes setting clear expectations, driving performance, and taking decisive action where delivery falls short. You will also lead relationships across the public, private and voluntary sectors, ensuring high standards of safeguarding, quality and inclusion.

This role suits an experienced senior leader who is comfortable with complexity, driven by outcomes, and able to balance long-term thinking with strong operational delivery.

You’ll thrive if you:

• Lead with clarity, accountability and a focus on measurable outcomes
• Have experience delivering results at scale across multiple locations or partners
• Are confident holding teams and stakeholders to account for performance
• Can prioritise relationships that unlock reach, income and impact
• Use data to actively drive improvement, not just monitor performance
• Are comfortable making difficult decisions to protect quality, safeguarding and outcomes

We’re looking for someone with:

• Significant experience leading multi-site or regional teams delivering at scale
• A proven track record of achieving and improving performance against KPIs
• Experience leading delivery through partners and stakeholders to achieve measurable results
• Experience using data to drive decisions and improve performance outcomes
• Track record of building accountable, high-performing teams
• Experience translating understanding of barriers facing young people into inclusive delivery

We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences, and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.

Why do we need Heads of Delivery? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed and that they are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3941