Learning and development lead jobs in hailsham, east sussex
This experienced helpliner will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate self-starter with the ability to prioritise their own workload whilst supporting our community.
The ideal candidate will be engaged and willing to learn with a proven track record of delivering support services within the charity sector. They will be an excellent communicator who is good at self-motivating in a remote role and has experience in building meaningful relationships with a range of stakeholders. They will also be able to multi-task on a daily basis by supporting our service users through a range of platforms.
Experience of supporting service users face to face, being able to extract data for reporting, grow existing services and the ability to deliver presentations would also to desirable.
The client requests no contact from agencies or media sales.
Homebased within North Wales & the Midlands
Full-time, 35 hours per week (potential job share)
Are you called to Mission?
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- a relational public speaker, experienced in engaging audiences including churches and community groups
- proven success in fundraising or sales
- a confident networker
- experience of managing volunteers
- excellent interpersonal and communication skills
- willingness to work on Sundays and evenings as required, and occasional Saturdays
- the ability to develop and deliver a regional fundraising strategy.
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
Closing date: 9.00am on Thursday, 19 June 2025.
Preliminary interviews (via Zoom): Date to be agreed.
In-person interviews (Peterborough office): Date to be agreed.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Population Matters is a growing UK charity with a global remit. We are a dedicated small organisation of individuals who has big ambitions. We adopt a can-do approach and belief to implementing our vision - a world in which our human population lives fairly and sustainably with nature and each other.
Through collaboration, creativity and commitment our work addresses the negative consequences of ever more people using ever more of the planet’s resources. We do this by inspiring and engaging with others to find, share and promote ways to make our vision a reality as quickly as possible.
We have recently launched our 5-year strategy, and we have now entered an exciting new phase of growth and influence.
About You: The Role
- You are someone who can adeptly apply your hands-on experience gained from designing and implementing impactful communication strategies.
- You bring tenacity, curiosity and passion in designing and delivering digital campaigns that influence and shift public and media narratives to enable our human population to live fairly and sustainably with nature and each other.
- With always this end in sight, your management experience of digital mass communications, platforms and presences will ensure digital communications, campaigning and fundraising is fully leveraged through applying continuous monitoring, evaluation, learning, accountability and innovation.
- You will be responsible for our content strategy across all digital channels and play a lead role in the design and delivery of communication strategies and assets.
- You bring significant knowledge and experience of digital communications, marketing, infrastructure and project management, and ensure that our digital communications inspire and engage audiences to support our mission.
For further information, please refer to the attachement below. We look forward to hearing from you!
Benefits: 25 days’ annual leave per annum; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min. 2%; Employee Assistance Programme; we fund and encourage continuing professional development (CPD).We promote and encourage flexible working all types, in line with our flexible working policy.
Location: Remote working in the UK, with occasional travel and access to our London office space. Must have right to work in the UK.
Interviews: There will be two rounds of interviews. The first interview will take place on Wednesday 11 June 2025 (virtual) and the second on Tuesday 17 June 2025 (in-person at our office in London).
Deadline for Applications: 08-Jun-2025 23:30
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The client requests no contact from agencies or media sales.
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our New Business Manager, and support people to find a decent, safe, affordable home.
We’re excited to be recruiting a new team member who will join our driven Corporate Partnerships team and be responsible for securing new corporate and commercial partnerships, whilst strengthening our brand in the UK.
Reporting to the Head of Corporate Partnerships and working in close collaboration with the New Business Executive, your role will be focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.
You will be joining us at a really exciting time as this is a new post, and the Fundraising & Partnerships Team are working toward ambitious goals. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.
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About Habitat for Humanity GB
Habitat for Humanity is the leading international organization providing housing solutions for the most vulnerable populations around the world. Habitat for Humanity GB is an independent UK charity and part of the international Habitat network, working in over 60 countries worldwide to tackle housing poverty for the 1.8 billion people living in inadequate housing. We do this by building and improving homes, making them healthier and safer; by responding to shelter needs in disaster, and supporting preparation and rebuild efforts; and by making housing systems and policies work better for more people. We are also drawing on our housing expertise to develop our work here in Great Britain to meet the growing housing need which has been exacerbated by the pandemic and now the cost-of-living crisis.
About the role
This new role will join our corporate partnerships team to build on our success of working with UK headquartered companies to raise vital funds to support our vision of a decent home for all. The role will focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.
Key roles and responsibilities include:
- Identifying and engaging with prospective corporate partners, developing, and nurturing relationships to secure new partnerships
- Building and maintaining a robust pipeline of potential corporate supporters, leveraging your existing network, and researching new leads
- Creating compelling and tailored proposals, showcasing the value of partnerships and the positive impact they can have on our mission.
- Collaborating effectively with internal teams, senior leadership, and external stakeholders to drive successful partnerships.
- Providing regular updates on new business activities, pipeline progress, and partnership outcomes
- Representing at relevant events and conferences, expanding our reach within the corporate sector
The role will help to develop and increase income for Habitat GB from corporate partners. Reporting to the Head of Corporate Partnerships and working closely with our new business executive and partnership manager. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.
We favour a proactive, autonomous style of working over micromanagement, and want team members to thrive and develop their skills by meeting challenges, and taking a creative, curious, and propositional approach to their work.
The skills we are looking for:
While this role might suit someone already working in the voluntary sector who wants to progress, we’d equally welcome applications from any candidates who feel they have relevant transferable experience and skill sets. The following knowledge, skills and experience are preferred:
- A good professional networker who actively listens, joins in, and focuses on creating long-term relationships with contacts.
- Experience of building income generation led relationships with prospective partners/clients by identifying and promoting key priorities, benefits and synergies which will resonate, inspire, and lead to powerful early connections.
- Experience of building compelling cases for support that can be translated into pitches and proposals.
- Experience of pitching and presenting clear, emotive, and compelling content to a wide range of potential audiences, from the reception desk to the boardroom.
- Experience of cultivating partnerships with clients, from initial connection or introduction to secure long term financial commitment
- Ability to work collaboratively with diverse global teams, across different time zones.
- Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems and adapt to changes.
- Rudimentary understanding of key corporate fundraising trends and priorities for corporate donors including SDGs, ESG, and employee engagement metrics
- Demonstrable passion for the vision of Habitat for Humanity of decent housing for all.
- Support of Habitat’s values and willingness to be a part of the HFHGB team, contributing to an inclusive, kind and people positive culture.
What we offer
Employee well-being is pivotal to organisational success and HFHGB is committed to supporting its people’s well-being. Our existing offer includes flexible working arrangements, a sabbatical policy, virtual GP services, and “Habitat Day” – an extra day of leave for the whole team. In the next year, we plan to expand our offer further, establishing Mental Health First Aider training, a buddy system for new team members, and burnout training. We want to foster a resilient and well-supported team, and encourage all employees to actively participate in continuous improvement in this endeavour.
A flexible approach
HFHGB is seeking to rapidly scale up its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, and dynamic team. While this is currently a home-based role, it is an expectation that the post holder will be flexible, and able to travel to Greater London and elsewhere on a regular basis.
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Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before applying (see our website>vacancies for Amber Woods' email address) To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4. Applications are accepted on a rolling basis, and interviews will take place online.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham
Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.
Are you passionate about making health and social care systems work for families who have young adults with SEND?
Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?
Do you have lived experience of using health and social care services as a parent or carer?
Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.
We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.
The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.
The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.
Last date to receive applications: 13th June 2025 6 pm
Interview date: 2nd July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
HR Manager
Location: Fully Remote or flexible hybrid working in London
Pay: £17.95 per hour plus £2.17 per hour holiday pay (equivalent to £35,000 FTE)
Hours: Full-time, 37.5 hours per week (open to flexible/reduced hours 30 hours minimum)
Contract: 3-month temporary role
Charity People are delighted to be partnering with a fast-paced, purpose-led organisation supporting people from refugee backgrounds to rebuild their lives through meaningful employment.
As an HR Manager, you will be reporting to the Director of People and play a pivotal role in ensuring they remain an inclusive, effective, and people-led organisation. You'll provide high-quality HR advice and support across the employee lifecycle and help drive forward strategic initiatives focused on staff wellbeing, inclusive recruitment, learning and development, and equity in the workplace.
Key Responsibilities
General HR & Advice
- Act as first point of contact for all staff on HR-related matters
- Provide advice and coaching to managers on people issues including employee relations
- Represent the People Team across internal working groups, embedding HR best practice
- Ensure a culture of inclusion, support and psychological safety
Recruitment, Onboarding & Offboarding
- Oversee and improve inclusive recruitment practices
- Coordinate recruitment processes and onboarding with hiring managers
- Lead the Buddy Scheme and ensure meaningful inductions
- Track and analyse exit interview feedback for organisational learning
Learning & Development
- Support delivery of the Learning & Development strategy
- Coordinate and support annual appraisal processes
- Deliver internal training aligned with organisational values and goals
Employee Wellbeing & Benefits
- Champion and coordinate wellbeing initiatives
- Support health and risk assessments, reasonable adjustments, and safeguarding
- Manage benefit schemes including Cycle to Work
HR Systems & Compliance
- Maintain and improve use of the HRIS (currently BreatheHR)
- Track employee engagement surveys and action plans
- Keep up to date with employment law and ensure policy compliance (including GDPR)
- Support the annual HR policy review and delivery
Diversity, Equity & Inclusion
- Chair and coordinate the DEI Working Group and Forums
- Drive delivery of the annual DEI action plan
- Contribute to the implementation of the Lived Experience Strategy
Payroll & Administration
- Work with Finance and payroll providers to ensure accurate and timely pay
- Maintain accurate employee records including absence, pensions, and contractual changes
About You
You will have demonstrable experience across the full employee lifecycle, including recruitment, employee relations, learning and development, and diversity, equity and inclusion. You will have a strong working knowledge of employment law and HR best practices, alongside the ability to manage multiple priorities in a fast-paced environment. You will have exceptional communication and relationship-building skills, strong IT and HRIS experience, and a proactive, problem-solving approach with excellent attention to detail. You will be well-organised, resilient, and confident working with stakeholders at all levels. Experience working in a charity or not-for-profit setting is desirable, as is a clear alignment with our mission and values.Bottom of Form
How to Apply
If you're available immediately and interested in this role, please send your CV as soon as possible, as we're reviewing applications on a rolling basis.
Closing date: Thursday 12th June
Interview: Tuesday 17th June
Start date: week commencing 23rd June
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances.
You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.
Key tasks of the role:
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
- To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
- To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management
- To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
- To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
- To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate
- To oversee the production and sharing of papers for trustees in an organised and timeous manner
- To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
- To lead on the delivery of the Network’s Support Grant Programme
- To deputise for the Director as and when required
- Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for either of these roles, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
1. Introduction
The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.
We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.
The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.
2. Purpose of the Role
We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.
The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.
Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.
3. Key Responsibilities
As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:
i. App management & content moderation (25%)
● Perform back-end configurations to ensure continuous functionality and user accessibility.
● Monitor flagged posts to ensure alignment with PBA’s content standards and values.
● Manage user reports about content or other users, taking appropriate action in line with community guidelines.
● Manage groups within the App to ensure appropriate and relevant content is shared.
● Track and analyse hashtag usage to identify emerging themes and insights for community learning.
● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.
● Create and schedule regular posts to foster engagement and stimulate conversations.
ii. User engagement & support (30%)
● Drive engagement with members of the broader Global Network, including collaboration with hubs.
● Proactively re-engage inactive users to boost participation.
● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.
● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.
● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.
iii. Community building (Global Network) (30%)
● Serve as the first point of contact for hub-related communications via the App.
● Develop communication templates and resources to support community activity and learning.
● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.
● Create opportunities for knowledge sharing and collaboration among network members.
iv. Develop & maintain a user feedback mechanism (10%)
● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).
● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.
● Monitor submissions regularly and categorise issues by priority.
● Respond to user feedback appropriately and escalate recurring or critical issues as needed.
● Use feedback data to inform App improvement recommendations.
v. Contribute to and uphold the App’s Terms of Use (5%)
● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.
● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.
● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.
● Monitor user activity to ensure compliance with these terms.
4. Skills & competencies
Essential
● Experience managing App administration panels and backend configuration.
● Proficiency in WordPress and content management systems
● Familiarity with system administration and user support processes.
● Strong content creation and management skills.
● Strong communication skills, responsive to user needs.
● Experience in driving online engagement and in facilitating users, (including asynchronously).
● Strong collaboration and networking skills– a "network weaver".
● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.
● Competency in design tools, preferably CANVA.
● Fluency in English.
● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.
Desirable
● Experience as an App Owner or tester, particularly for feature development.
● Fluency in additional languages beyond English.
5. Performance Indicators
Success in this role will be evaluated using the following key performance indicators:
● Growth in active users (measured monthly).
● User retention rates (percentage of users who remain active after 30, 60, and 90 days).
● Community engagement metrics (number of posts, comments, and interactions).
● Response time to user inquiries and technical issues.
● User satisfaction as reported through feedback form.
● Implementation of technical improvements, including by Builder AI, based on user feedback.
● Compliance with established Terms of Use (Appendix A).
6. Terms and Conditions
The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.
The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.
APPENDIX A:
Terms of use - Partnering Builders Community App
By using this App, I commit to:
Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.
Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.
Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.
Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.
Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).
Building my own and others professional profile so that the field itself can get the recognition it deserves.
[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.
The client requests no contact from agencies or media sales.
Job Title: Development Coordinator (3 x Roles)
Hours: Full Time (36 hours) - working pattern to be agreed. Fixed term contract until 31st March 2026 (potential for contract extension subject to extension of funding).
Salary: £26,225 per annum
Location: Home-Based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The Role:
As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Sunday 8th June 2025
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Teitl Swydd: Cydlynydd Datblygu (x 3 rôl)
Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Cytundeb cyfnod penodol hyd at 31 Mawrth 2026 (posibiliad o estyn y cytundeb yn amodol ar gadarnhau cyllid).
Cyflog - £26,225 y flwyddyn
Lleoliad - Gweithio gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau: 11.59pm, 8 Mehefin 2025
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a skilled and thoughtful communicator to lead our communications and advocacy work during a period of maternity cover.
At Martin James Foundation, we work alongside a network of committed partners who lead change for children and families in their contexts. Our role is to contribute where we can, granting funds, sharing learning, supporting campaigns, influencing systems and amplifying the good work already happening. You’ll lead on implementing our communications and advocacy strategy, manage key partnerships, and strengthen our presence across digital platforms. You’ll also support internal communications projects.
This role is central to how we tell our story, build meaningful collaboration, influence change and ensure the voices of those with lived experience are prioritised, listened to and able to lead change.
About Martin James Foundation
The Martin James Foundation (MJF) is a global network of charitable organisations working with a shared vision: a world in which children grow up and thrive in safe and loving families.
The Foundation is made up of:
· MJF Global – our programmes team, which uses the Foundation’s technical and financial resources to support locally rooted partner organisations around the world. Together, we work to strengthen families and reduce reliance on orphanages, contributing to global efforts to reform children’s care.
· Key Assets – a group of independent, non-profit fostering agencies operating in Australia, Canada and New Zealand. With over 30 years’ experience, they provide foster care, family strengthening, and support for people with disabilities. Their trauma-informed approach is built on strong partnerships and a commitment to meeting the unique needs of those they serve.
The Need
Millions of children are separated from their families, not because they have no one to care for them, but because of poverty, crisis, or a lack of support. Many end up in orphanages, yet removing a child from a struggling family does not solve poverty. It can deepen harm, sever vital family bonds, and leave children more vulnerable to instability, trafficking, and lifelong inequality. Our mission is to reduce the reliance on institutional care by supporting proven alternatives and advocating for systemic change.
What You’ll Do
Advocacy & Policy Influence
- Lead the delivery of advocacy strategies to raise awareness about the benefits of family-based care and the harms of institutions, including orphanages
- Manage MJF Global’s advocacy partnerships, supporting joint campaigns and influencing initiatives
- Oversee project-based public affairs and PR efforts, coordinating with agencies, consultants and media stakeholders where needed
- Represent MJF Global in key coalitions, working groups, and sector events as required
- Strategic communications
Implement the communications strategy that aligns with our organisational goals
- Manage our editorial calendar across digital and offline channels, highlighting awareness days, partner updates and sector milestones
- Write and curate content for social media, newsletters, campaigns, and reports
- Oversee relationships with our design and web partners, ensuring consistency and quality
Stakeholder Engagement & Partnerships
- Support MJF’s global marketing working group by co-coordinating with marketing leads across Key Assets
- Strengthen relationships with internal teams and external collaborators, ensuring alignment on messaging and values
- Provide guidance to global partners, as requested/required, developing and implementing their own communications plans
Operational Comms & Tools
- Manage CRM platforms (e.g., MailChimp), website updates (WordPress), and file sharing (SharePoint and Google Drive)
- Use project management tools to track campaign and content workflows
- Lead quarterly reporting on communications and advocacy performance
What We’re Looking For
We’re seeking someone who is not only an excellent communicator but also a values-led leader, someone who can work with sensitivity across contexts and cultures, while keeping an eye on strategy and detail.
Essential
- An enhanced Disclosure and Barring Service (DBS) or your country equivalent certificate (can be obtained upon appointment)
- Experience leading and implementing communications and/or advocacy strategies in the charity, NGO, or development sectors
- Strong understanding of care reform, family strengthening, or children’s rights issues
- Ability to manage relationships and partnerships, particularly in advocacy, policy or public affairs work
- Excellent communication skills across formats including written, verbal and visual. Fluency in English is required.
- A collaborative, curious and proactive mindset, with the ability to work independently and across cultures
- Commitment to equity, anti-racism, and decolonising approaches in communication and advocacy
Desirable
- Experience working in or with organisations in the Global South
- Familiarity with digital tools like Canva, WordPress, MailChimp, or Adobe Suite
- Experience in journalism, media relations, or public policy advocacy
- Confidence using communications to support locally led, ethical storytelling and systems change
What We Offer
- Fully remote working with flexible scheduling
- 25 days annual leave plus bank holidays
- Meaningful work with a passionate, globally distributed team
- Opportunity to contribute to a mission-driven organisation that centres lived experience and ethical partnership
The Martin James Foundation strives to enable a diverse range of participation and contributions, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply.
Opportunity!
SteelWatch offers a unique opportunity for an expert in steel decarbonisation with a passion for driving climate action. If you can communicate your technical analysis to challenge legacy steelmakers with clarity and conviction, this role is for you.
In this new role as SteelWatch Industry Decarbonisation Lead, you will have the opportunity to deepen and articulate the arguments of SteelWatch, providing vigilant scrutiny and an international voice for steel decarbonisation.
The ideal candidate will be an excellent communicator and natural collaborator who combines technical understanding of steel decarbonisation internationally with an ability to spot trends and their significance in data and detail. The role could be an ideal next step for professionals coming from consultancy, decarbonisation initiatives, companies in the iron and steel value chain, trade associations, international agencies, and civil society.
Summary of the role
The Industry Decarbonisation Lead will shape SteelWatch’s position on steel decarbonisation to inform our change-making strategies, provide overall management and cohesion across our work on data analysis and industry insight, and act as a spokesperson in conversation with industry stakeholders.
The organisation
SteelWatch is an international climate campaign organisation, driving corporate accountability and action in the steel sector. Our vision is a steel sector that underpins a thriving zero emissions economy. We are a change-making organisation, with the task of driving change in an entrenched, powerful, technologically-confident sector that faces little climate pressure. SteelWatch is a non-profit registered in the Netherlands in 2023. Having grown to a team of 20, we are still a young organisation, learning-by-doing, working with fluid teams not rigid structures, ensuring we evolve, test, and learn. We seek team members who will enjoy breaking new ground with us.
We run corporate campaigns and challenge the global steel industry to replace complacency with urgent action in line with the 1.5C limit. SteelWatch has established a strong visible presence among civil society and steel industry stakeholders. We are increasingly recognised as an authoritative and challenging voice on steel decarbonisation, invited to engage in industry events and debates internationally.
Accurate and credible data, robust analysis and our global, long-term, climate-first lens on sector decarbonisation, are key strengths that underpin our campaigns and dialogue. We complement the work of other civil society change-makers bringing a vigilant voice and corporate scrutiny. We currently focus on OECD countries, and specifically across Europe and Japan, with team members in Europe/Africa and Asia-Pacific timezones.
Role and Responsibilities
The Industry Decarbonisation Lead is a new role, which will work in close collaboration with colleagues across the organisation and is fundamental to the long-term strategy of SteelWatch to transform the iron and steel industry. The core purpose of the role is to cultivate our collective ability to harness credible evidence for our campaigns, and to engage effectively with industry with an ambitious well-informed vision for decarbonisation.
For the initial year(s), there are three main areas of responsibility.
- The Lead will be responsible for navigating and shaping SteelWatch’s positions and point of view on relevant issues regarding steel decarbonisation with a goal of driving long term transition to near-zero emissions steelmaking.
- The Lead will be responsible for managing and shaping our range of work on data, evidence, insights and analysis -with the team members involved - to ensure the quality and relevance of our evidence base and our industry intelligence.
- The Lead will be one of the key spokespeople for the organisation, particularly in industry dialogue and events. The role will report to the Executive Director and is likely to line-manage 1-3 people.
Success for this role will depend on close collaboration with others in SteelWatch including the:
- Steel Analyst, and other team members and consultants working on data and analysis;
- Campaigns Teams, ensuring campaigns are well evidenced, informed and targeted on the critical issues.
- Communications Team, ensuring everything that we externally communicate is consistent and credible, as accuracy is key in our role to speak truth to power.
- Executive Director, sharing the work of representation of SteelWatch externally and updating our arguments as the steel industry evolves.
Responsibilities
1. Shape, evolve and articulate SteelWatch’s positions and point of view on steel decarbonisation:
SteelWatch already has a strong point of view (POV) on many of the core elements of the iron and steel transition. However, the POV needs to be continually reviewed in the light of new developments, on occasion adapted, and extended to new emerging issues. Sharpening the POV is a collaborative process - the Industry Decarbonisation Lead will be responsible for steering and landing this process. The Lead will:
- Ensure the POV is constantly evolved,improved and adapted through collaboration, guiding the process and landing the outcome;
- Ensure the POV is clearly articulated and socialised internally and externally with allies.
2. Manage and shape our range of work on data, industry trends, and analysis.
SteelWatch currently has in-depth data and news tracking on two companies, the targets of our corporate campaigns. We track iron and steel industry news and analyse industry announcements. We are developing our capacity to react to steel news globally, track blast furnaces investments and other announcements, and rate and rank companies. The Industry Decarbonisation Lead will, in collaboration with the Steel Analyst:
- Shape and prioritise our work on gathering data, tracking industry news, and analysing industry strategies, to support and inform the priorities of the organisation, and ensure we make best use of the information in our campaigns.
- Build capacity within SteelWatch to do this consistently across our growing portfolio of work.
- Ensure the quality and relevance of our evidence base, and the processes we have for updating and using it.
- Continue to build our capacity to assess industry announcements and to use that analysis effectively for pressure.
- Scope, support, and lead projects that are data analysis projects, and hold responsibility for the data analysis component of other projects/campaigns. These are likely to include, corporate scorecard, blast furnace trackers, and data visualisation.
3. Ensure relevance, consistency and accuracy in our external communications.
Our external communications are based on credible evidence and SteelWatch’s POV combined with core narrative (responsibility of the Comms team), and campaign arguments and tactics (responsibility of the Campaigns Team). Working closely with the Steel Analyst who currently is the ‘source of truth’ and fact-checker, the Industry Decarbonisation Lead will:
- Ensure all external outputs are factually correct, credible and in line with our point of view.
- Develop processes and materials that increase technical understanding and consistency across team members and amongst those we communicate most closely with (eg allies, core media).
- Ensure robust processes are in place for fact-checking.
- Lead the development of our series of SteelWatch Explainers to present key concepts in accessible form among allies and industry.
- Support the Communications and Campaign teams to assess what reactive news to prioritise, and to respond quickly and accurately.
- Strengthen our ability to brief and correct journalists, dealing with their misunderstandings around iron and steel.
4. Act as spokesperson for SteelWatch in industry dialogue.
SteelWatch is vigilant and challenging to the steel industry. Our tone of voice varies from the creative campaigns, to the engaged dialogue. The Industry Decarbonisation Lead is expected to communicate externally and directly in dialogue, in writing and especially with the industry stakeholders at conferences, in private meetings or via social media. The lead is not the only voice of the organisation, but should be a focal point in building consistency. They will:
- Attend industry events and discussions, representing SW point of view and strengthening our industry connections;
- Speak at industry events, speak to the media where appropriate.
- Produce high quality written materials, support those written by colleagues, and support high quality data visualisation that communicates our messages.
- Engage actively on LinkedIn (and/or other social media) to respond to industry commentary and engage as SteelWatch.
5. Build relations with industry
SteelWatch is building relations with industry actors, both to share our views and ensure we are up to date on latest trends. The Lead will:
- Through industry events, networks and dialogue, strengthening our industry connections;
- Build relations with industry to acquire up to date information, and increase our ability to sense-check news and respond to trends.
- Keep abreast of industry conversations in order to identify the most relevant shifts, key topics or opportunities for SteelWatch to create pressure for change.
- Support others in SteelWatch to engage with industry, particularly in other regions and languages than your own.
6. Provide line management and task management to team members engaged in data and analysis.
SteelWatch currently has a mixture of long-term and short-term or part-time staff and consultants working on data, tracking and analysis. They are managed by different team members. The Industry Decarbonisation Lead will:
- Set objectives and define tasks for the data team, in line with overall SteelWatch strategy and plans, as they evolve. Provide line management for core data team members.
- Manage consultants focused on data or analysis, adapting TORs and finding new consultants as needed;
- Ensure synergy across the various team members and their work.
Essential skills and experience
- Ten or more years of experience in industry, energy, and/or decarbonisation, of which at least 2 years focused on the steel industry.
- In-depth knowledge of steel decarbonisation pathways, current trends, the challenges and opportunities.
- Proven ability to manage and interpret data, and to use data for powerful arguments.
- Excellent writing and communication skills in English, a talent for conveying complex ideas in understandable ways.
- Proven capacity to build collaboration with non-technical colleagues and enhance organisational capacity to use data and evidence.
Desired skills and experience
- Experience working across a range of topics, projects and tasks, juggling short-term deadlines and long-term priorities.
- We are particularly interested in candidates that bring deep expertise in the energy transition, and/or in financial analysis of companies' approach to decarbonisation, as these would complement existing skills.
- Knowledge of steel decarbonisation across different geographies, particularly including countries of Asia.
- Experience in climate and/or campaigning organisations (professional or voluntary)
Essential competencies and aptitude
- An eye for detail and ability to ensure 100% accuracy;
- A strategic mind, an instinct to see the big picture, long-term trend, and ability to spot opportunities for engagement or leverage;
- Willingness and ability to toggle between the detail and the strategic;
- Ability to work at pace, with the rhythm of a campaign organisation.
- Excellent people skills and proven track record as a team player, able to work well with colleagues across cultures and geographies;
- Flexibility to work early or late hours on some days each week to overlap with other time zones and to travel 3-6 times per year.
- An affinity with the messaging and campaign approach of SteelWatch. You do not have to have campaign experience or act as a campaigner, but you must agree with the level of transformation that we believe is required, and be excited to contribute your skills to an organisation that critiques the limited ambition of current industry players.
Language requirements
- Ability to work in English at a professional level is a requirement. Additional skills in European or Asian languages are useful, particularly Mandarin, Portuguese or German.
ADDITIONAL INFORMATION
Country location
This role is open to candidates working in timezones UTC -1 to UTC +4 and in countries in which it is possible to have a 2-year fixed term employment contract with an Employer of Record. Within Europe, we welcome applications from candidates based in the Netherlands, UK and Germany, and in addition we welcome applications from candidates in Africa or the Middle East.
Location and remote working and travel
- Location: work location is remote from your home base. Staff members work remotely and online on a daily basis.
- Travel is an essential part of the role. If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
- Travel to an annual full team retreat is essential - this happens once a year and may be in Asia, Europe or other. Additional travel for events and face to face time is expected. This may be in Europe, Asia, or elsewhere and likely to be 2-5 times a year.
- While we offer flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.
Working conditions and benefits
- Working hours are flexible. Whichever time zone you are in, you will need to have flexibility to work early or late across different time zones straddling Asia/Pacific/ Europe&Africa /UK. You also have the opportunity to build in some flexibility around your own non-work commitments.
- This role is full time, 5 days/week. We may also consider 4 days a week (Monday to Thursday) but would require flexibility around this. If you prefer part time please indicate this at time of application.
- The initial contract period will be up to 24 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.
- You must have a valid work permit in the country where you plan to be employed. SteelWatch is not in a position to support a visa process.
- Remuneration is according to SteelWatch norms, level of experience and location of employment. For a technical expert in this Lead role, a Netherlands-based salary is in the range of €72,000 - 92,000. Salaries are adjusted by location.
- Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.
Ethics: we are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.
Equal opportunities: we strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement. If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.
Job title: Services Manager
Salary: £43,260
Hours: Full time 37.5 hours per week
Location: Home-based in London/Southeast, with significant travel within region and nationwide.
Contract: Permanent
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.
As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.
You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For the full job description and more information about the role please download the Candidate Pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
To arrange an informal conversation about the role, please contact Debbie Boughtflower.
Click here to apply for the role of Services Manager
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
Applying for a role at The Poppy Factory
We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.
All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.
We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.
We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.
We've compiled some advice to candidates which may be helpful as you prepare your application.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
· Opportunity for home-based/hybrid and flexible working
· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
· Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity to support the fundraising and strategic development of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:
- Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
- Planning and developing successful contract tender submissions.
- Planning and developing successful fundraising strategies and action plans.
- Major Donor, Legacy or Corporate fundraising strategy and delivery
The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.
Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).
Benefits include: 24 days paid annual leave (pro rata), 5% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.
Please note that applications will only be considered where the screening questions are fully completed.
Here's what some of our team say about working for Charity Fundraising Ltd:
"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely"
"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"
“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”
"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."
The client requests no contact from agencies or media sales.
What if your expertise in business analysis could help unlock ground-breaking solutions that transform lives during their most challenging moments?
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
As Senior Business Analyst, you’ll step into an important leadership role within our Technology Directorate. You'll guide a team of Business Analysts and influence how we deliver impactful change across the Society. You’ll lead the development of our business analysis practices and play a central role in delivering our IT Roadmap. As well as supporting high-profile projects that directly benefit people affected by dementia.
This is a highly collaborative role, working across IT, Data, Digital and other teams. You will ensure business needs are clearly understood and translated into effective solutions. You’ll have the chance to shape how we approach change, build relationships across the organisation, and mentor others to deliver their best work.
If you’re looking for a meaningful opportunity to lead, influence and make a real difference in a values-driven environment, we’d love to hear from you.
About you
You’re a skilled and capable Senior Business Analyst with a strong foundation in business analysis and a passion for driving positive change. You guide with clarity, connect effectively, and enjoy working across technical and non-technical teams to deliver results.
You’ll have:
- Experience guiding business analysts in a delivery-focused environment.
- Strong knowledge of business analysis practices, including BABOK, Agile, PRINCE2, and software selection processes.
- Proven ability to gather, interpret and document complex user requirements clearly and effectively.
- A successful track record of delivering high-profile, complex technology projects in a matrix environment.
- Excellent stakeholder management and workshop facilitation skills, including engaging senior leaders.
- Aptitude in Microsoft Office and Visio, with a detail-oriented and solutions-focused approach.
What you’ll focus on:
- Leading a team of Business Analysts, providing coaching and mentoring to support their development and delivery quality.
- Driving the adoption of business analysis methodologies, tools, and techniques to ensure consistent solutions across all user groups.
- Engaging stakeholders through workshops and meetings to gather, analyse, and document business and technical requirements in line with governance and security standards.
- Bridging the gap between stakeholders and technical teams to maintain alignment and facilitate smooth delivery of change initiatives.
- Supporting the transition of changes into live environments, advising senior management on process updates, and advocating best practices in business analysis and change management.
- Collaborating on system improvements, integrations, and functional testing to ensure solutions meet business needs and expectations.
Ready to lead a team where every process improvement, every stakeholder conversation, and every system enhancement directly supports a cause that touches millions of families?
About Alzheimer's Society
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.