Network Development Manager

Full-time, with part-time (4 days and/or term-time) considered for the right candidate

About Challenge Partners

Who we are: Challenge Partners is a practitioner-led education charity that enables collaboration and challenge between schools to enhance the life chances of all children, especially the most disadvantaged.

How we do it: The Challenge Partners central team works closely with school leaders and other education professionals to facilitate a variety of programmes and networks for schools in our partnership. We ensure the knowledge and skills of the best in our network are available to everyone, reducing the variability in education provision whilst improving the performance of all schools, leaders, and pupils in the partnership.

Our team: We are a small, but growing, team of around 25 people. We are dedicated to working hard for our schools whilst enjoying what we do and who we work with. You will be working in a friendly and dynamic group with backgrounds in education, the wider social enterprise and charity sector, and the corporate world. The majority of roles are school-facing, and team members work closely with leaders in our schools to generate and refine ideas and create maximum value for the network.

Job Purpose

This is an exciting role in which you will play a key role in driving the ambitious next phase of growth and development in our network, taking Challenge Partners into new parts of the country where we can make a difference. You will work closely with the Head of Network Development to devise, project manage and execute a tactical growth strategy, and with our Marketing and Communications Executive to devise and execute high impact sales and marketing plans that will result in accelerated growth of our partnership.

We are looking for an experienced sales professional, preferably with experience of working across sales and marketing functions in a membership organisation or charity.  Experience of working in or serving schools in England would be ideal. Applications from candidates without this will be considered if they can demonstrate how they would quickly build credibility with school and trust leaders.

Business Development

• Work with the Head of Network Development to devise and implement sales plans that align with our ambitious growth strategy
• Identify key prospects, develop effective approaches to engage potential new school and trust leaders in our offer
• Broker meetings between Challenge Partners’ senior staff and advocates with school and trust leaders
• Keep the CRM updated with all relationships, meetings and developments, project managing lead conversions and supporting through proposal to contracting
• Represent Challenge Partners externally at prospecting meetings and events

• Build and grow good relationships with school and trust leaders to develop a wide network of contacts, continually growing and developing our leads

Sales management, use of data and reporting

• Support development of our CRM for excellence in account management working with our  Data and Impact Assistant to implement enhancements to Salesforce
• Develop and refine tools, processes and resources to enable high volume sales with repeatable processes, collaborating with the Marketing and Communications Executive to introduce greater automation and use of metrics to inform strategy
• Provide regular reports with monthly KPIs and data across sales pipeline, lead conversion and customer care

Marketing Insights and Activity

• Gather customer insights throughout the year to enable us to refine our partnership offer, improve retention and inform sales and marketing (e.g. surveys, focus groups)
• Help shape our marketing strategy, aligned to our sales plan and growth strategy. Ensure agreement on key activities and responsibilities with the Head of Knowledge Exchange and Engagement and Head of Network Development
• Provide curated information on  programmes, networks and hubs for content marketing and help to create marketing assets

Person Specification

Minimum of 3 years experience of business development and /or sales is preferred. Specific skills and attitudes we are looking for include:

• Commitment to our mission and values
• An externally focused and proactive attitude, with the energy and passion to engage people and excite them in Challenge Partners
• Great presentation skills and excellent verbal and written communication skills
• The ability to move seamlessly between strategic thinking and operational delivery and do both
• Proven sales track record or experience of business development
• Project management experience and confidence in using a CRM system
• Strong interpersonal and influencing skills, with the ability to form positive relationships with colleagues and school leaders from a range of backgrounds

Personal Characteristics:

Our team is very important to us, and we are looking for someone who shares our key values:

● Excellence- we are always looking for ways to improve because we are determined to achieve the best for every child, teacher and leader.

● Equity- we treat each other fairly, with trust, care and respect. We seek the best for every child, and know that those who have the least, need our combined expertise the most.

● Courageous leadership- we speak up and take responsibility for all children, making sure that we do not harm others in doing our best for our own schools

● Challenge- We expect the best of ourselves and each other, and value challenge which helps us improve

● Collaboration- We listen to, share with and learn from each other, developing our practice together so that every child benefits from our combined wisdom and creativity

● Innovation- We use and generate research, we innovate with discipline and evaluate intelligently in pursuit of better outcomes for all children, especially the most disadvantaged.

Benefits of working for Challenge Partners

● 25 days of paid holiday per year

● An employer contributed pension - matched up to 5% of your own contribution

● Private health insurance

● Flexible working hours, involving remote and office work as well as in-person attendance at events around the country

● A supportive and friendly team

● A chance to make a real difference to educational outcomes

Salary

£35,000 - £40,000

How to apply and our recruitment process

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Our approach is to use blind shortlisting in accordance with best practice.

Applications are welcomed from individuals who would like to work part-time (minimum 4 days a week and/or term-time), job-share, flexibly or on secondment.

If you would like to be a part of our team, then please apply via Charity Job no later than midnight on Tuesday 2 November providing:

● A CV of no more than two pages which includes your current salary

● A statement of no more than two pages demonstrating how you meet the requirements of the role and the person specification

Please note that we will disregard your application if we do not receive a CV and role-specific cover letter.

Appointment will be dependent on receipt of satisfactory references and completing a DBS check.

Please state in your covering email whether you wish to apply full-time, part-time, job-share, flexible working or on secondment.

Next Steps:

Shortlisted candidates will be invited to telephone interviews on Friday 5 November.

Successful candidates will then be invited to final interviews on Tuesday 9 November.

You should also notify us if you have any issues with the proposed timeline.

• £30,000 per annum
• Fixed Term contract till Dec 2022
• London, Bristol or Birmingham (remote working possible if desired) includes regular travel to London and Manchester

A great opportunity for a creative and motivated individual to manage all aspects of a discrete project from start to finish, as well as supporting the wider organisation during the baseline year of our Three Year Impact Strategy.

Our long-term supporters, the Co-op Foundation, are helping us to develop a new model for our programmes that allows schools to deliver internally. Envision continues to host and facilitate the competition and cross-school events, whilst school staff provide support for young people to progress their projects.

This year we are working with nine Co-op Academies. The Curriculum Development Manager will manage, develop, and deliver all aspects of this programme, which is due to run from January – May 2022. This will include logistics, communications, and organisation of the cross-school events and competition, as well as monitoring and assessing the impact of the programme through data collection and creating reports for academies and the Co-op Foundation.

You will also develop content for a new website providing resources for schools to facilitate social action projects to enable young people to develop their confidence and skills.  You will draw on existing Envision materials, as well as develop ideas of your own.  You will work closely with Skills Builder Partnership to ensure that the materials reflect their syllabus. 

Person Specification

Essential

• Knowledge of the education sector through working in/with schools or the higher education sector

• Development of high-quality curriculum resources that drive specific outcomes

• Excellent facilitation or training  skills, including with young people

• Experience of organising and running events

• Experience of managing a project or programme with accountability for outputs

• Passion for social action or making a positive, real-life difference in society and an ability to inspire others

• Creative problem-solver, with the confidence and flexibility to deal with unexpected last-minute changes 

• Collaborative worker, with clear organisational skills and a positive attitude

• Supportive leadership style, that motivates and empowers others to do well

• The ability to demonstrate our organisational values

Desirable

• Qualified Teacher Status (QTS) or other accredited teaching and learning qualification such as TEFL

• Knowledge and understanding of youth social action and/or active citizenship

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation.

The closing date is midday Wednesday 10 November 

Please note, we will only be contacting candidates who have been shortlisted for interview. Therefore, if we have not contacted by Friday 12 November please assume you have been unsuccessful.

We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

We are seeking an exceptional learning and development professional at a time of change and renewal at the Magistrates' Association. The role gives the successful applicant an opportunity to help shape the training and development of magistrates, working alongside our experienced and knowledgeable members and volunteers. You'll be joining us just as we being the implementation of our LMS - our Learning and Development Hub for members. This is a major new investment for the Association, as we seek to better present and curate our learning and development materials. You'll be taking the lead part in designing and implmenting this exciting new member benefit.

In any day you might be involved in:

• Working with our expert Training, Learning and Development Committee to develop learning and development materials for our members
• Coordinating our planned new Learning and Development Hub, which will host all our learning and development materials on our website from early next year
• Supporting our branches in the delivery of their learning and development programmes for their members
• Working in partnership with government bodies to comment on training proposals for magistrates

You'll be joining us at an exciting time, with our member offer having a renewed focus on our work in developing our members through learning and development.

Download the application pack for more details, including how to apply.

The Programme Management team manages the national logistical and support functions for Frontline programmes, ensuring the central curriculum team and regional teams are well supported to deliver the progamme effectively.  ​The role of DLT within this primarily focuses on the management of digital learning platforms and supporting the design and delivery of teaching content across the Frontline Programme, Consultant Social Worker Training Programme and others. ​

The Digital Learning Manager oversees Frontline’s Virtual Learning Environment (VLE) and a range of other digital learning platforms, which in turn support classroom and practice based (distant) learning and assessment.  Working with the Curriculum team, you’ll also have the opportunity to identify content gaps and develop innovative digital resources to improve the learning experience for participants. You’ll work to support, evaluate and continuously improve Frontline’s platforms including innovating for new programmes.​

As the Digital Learning Manager your role will span multiple work streams, you could be advising on new learning platforms and processes, creating content, working with subject matter experts and much more. One of the pivotal parts of this role is managing the project lifecycle of all these streams, communicating progress and being a mentor to develop and further your team. ​

Frontline is just beginning it's the journey into  blended learning. Having made the fast paced and successful transition to online learning in 2020 with a 97% satisfaction rate, Frontline were able to bring forward our long-term digital learning strategy. Having learnt what successful online delivery looks like we are now looking towards creating a high quality blended learning model. DLT are a key part of making this work in collaboration with Curriculum and Delivery Teams.  It is an exciting time for the team to drive innovation and quality improvement.  ​

Position: Learning Manager 

Closing date for Applications: Monday 8th November 2021

Interviews: Rolling basis

Location: Remote with some travel to London 

Start date: ASAP 

Gross Salary: £30,000 - £35,000 depending on experience

Job type: Full time permanent (open to flexible working)

Job description

We are looking for someone to join our team and continue the legacy of creating exceptional learning content that will continue to enrich classrooms across the UK and beyond. 

Who we are

Apps for Good is a small independent charity giving young people the skills they need to thrive. For 10 years we’ve worked with teachers to unlock the potential of over 220,000 students around the UK and beyond. Our programmes support young people with the skills and confidence they need to thrive and empower them to be the purposeful innovators of the future.

We’re now embarking on an exciting new chapter. Young people, especially those with experience of disadvantage, are not learning the skills they need to create innovative solutions to climate change. We are creating a new programme, building on our existing methodology, experience and networks, so that young people can thrive in a transformed post-carbon economy.

The team

We are a charity with a start-up mindset. We are a small, close-knit, highly ambitious and energetic team who all believe strongly in our mission and values. If you believe in the power of technology and education to transform lives, then you will be the perfect fit.

The role

We’re looking for a new Education Content Manager. An integral part of the team, you will take the leading role in creating and maintaining our course content, learning resources and training materials, working closely with the wider Apps for Good team. 

We’re looking for someone to join our team and continue our track record of creating world-class resources. The ideal candidate will be confident in their knowledge of computing and computer science, and have experience or interest in implementing project based learning. One of your first challenges will be to create version two of our new climate action and wellbeing course based on feedback from students and teachers who are taking part in our initial pilot. You’ll also help improve our current training offer for our existing courses. Your work will be vital for us to reach more young people and grow our impact for those who need us the most.

Responsibilities: 

• Work closely with the Senior Management Team to set the content creation strategy and roadmap

• Implement the content creation strategy, developing and producing high quality learning resources

• Develop educator support materials such as CPD/training, curriculum mapping, assessment frameworks, schemes of work, lesson plans and primers 

• Develop and deliver online and offline CPD / training sessions 

• Work with our educator, expert and student communities to ensure our learning materials are meeting their needs

• Support the development and ongoing evolution of our courses, including advising on trends and recent research and monitoring the education sector to ensure we respond to educator needs

• Produce visual media (video, presentations, webinars) for our learning platform

• Upload content to our Content Management System

• Deliver external presentations and workshops to introduce stakeholders to our methodology, courses and content

Requirements

Essential

• Minimum of 3 years of demonstrable experience working with schools in a teaching, training or support capacity.

• Experience of creating educational content for young people.

• Proficiency in computing and digital making, including programming and physical computing. 

• An understanding of computer science education and pedagogy. 

• Knowledge of the UK education systems.

• Good written and oral communication skills.

• Creative thinker who likes to take on new challenges.

• Excellent researcher and self-directed learner who is happy to explore new subject areas.

• Outstanding organisation skills and attention to detail.

• Great interpersonal and teamwork skills, with the ability to work across the team and deliver on shared projects. 

• Positive, communicative and proactive approach to work and problem-solving. 

• Effective time management skills.

• Great self-starter who can independently oversee projects from start to finish.

• Enthusiasm for Apps for Good’s mission and strong belief in our pedagogy and methodology to empower young people.

Desired

• Experience of delivering educational content to young people 

• Understanding of the computing education ecosystem and curriculum 

• Understanding of climate change education

• Experience of delivering Apps for Good content 

Benefits

This is a permanent role, working remotely with regular travel to meet stakeholders as required, when safe to do so. It’s full time but could be four days per week and we’ll consider other working patterns. We’ll aim to meet in London as a team each month. We offer flexible working, health care insurance, 24 days holiday and extra days off over Christmas, plus you get your birthday off.

We are committed to developing our team and supporting their career aspirations. We are incredibly proud that colleagues have gone on to work for organisations such as Pearson, the Government Digital Service, Tech UK, University of Salford, checkout com and Times Higher Education.

We have a long history of flexible and remote working across our team and believe everyone should have a good work/life balance while contributing to work they care about. Learn more about working at Apps for Good from current and former team members here.

We embrace a diverse range of perspectives, skills, experience and knowledge within Apps for Good. Joining a small collaborative team means you’ll contribute to a variety of projects and everyone across the team has their voice heard and contributes to our strategy and operations. 

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast moving, youth focused, charity and play a pivotal role in the development of our digital content and platforms.  We are looking for an experienced, creative and proactive individual to join Young Enterprise as Digital Learning Manager on a permanent basis.

About the role
The Digital Learning Manager will be responsible for the ongoing development, management and monitoring and evaluation of the platforms and online content which support young people taking part in our programmes, including YE Learning Zone which houses self-led e-learning courses for students and YE Online and YE Trading Station which supports students taking part in our flagship Company Programme.

The Digital Learning Manager will be responsible for the ongoing maintenance and support of each platform as well as placing a focus on building research findings to identify and action relevant content and digital developments to improve the infrastructure and user experience.

Who we are looking for
We are seeking an individual with strong organisation and project management skills, a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of developing online content and managing web and digital platforms is essential. An understanding of education and school centred programmes, plus experience working with web and digital developers would be a distinct advantage.

Reporting to the Senior Programme Manager, this role provides a real opportunity to help drive YE’s digital offer forward, and to ensure that young people across the country have access to vital skills and attributes for future life and work. Full details can be found in the attached Job Description.

Why work for us?

• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance

If this role appeals to you - we would like to hear from you!

We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date. Please note that this position has been previously advertised as Digital Programmes Manager.

Interviews will take place via Microsoft Teams.

My client, a globally renowned brand in the world of Performing Arts now has an exciting opportunity for an experienced and ambitious Learning and Development specialist to join them on a permanent basis

As Learning and Development Manager in this newly created role, you will report directly to the Director of Human Resources and will lead on all learning and development activities across the organisation, covering everything from mandatory training and induction activities, through to management development and EDI training. This role offers a great opportunity to develop your career as a Learning and Development professional and to take ownership for the development and delivery of an evolving Learning and Development strategy that places diversity and inclusion at the heart of all development activity. This role requires someone with a passion for the development of others, who has the ability to take a strategic view to identifying organisational, departmental and individual training and development needs, whilst also taking a hands-on approach to designing and managing a comprehensive programme of activities to meet those needs.

To be considered you will require:

• Associate CIPD membership, or a demonstratable equivalent level of skill and experience
• Experience of managing the delivery of a wide range of activities in a learning and development function
• A demonstrable commitment to proactively promoting diversity and inclusion through learning and development
• Confident and effective communication
• Strong organisational and time management skills
• Excellent influencing skills, with the ability to work effectively with a wide range of people both within and outside the organisation
• Strong numeracy skills with experience of analysis and evaluation 

Our client is committed to creating a diverse and inclusive environment in which everyone can thrive. They welcome applications from those who are currently under-represented in their workforce, in particular those who are ethnically diverse and/or disabled. As a Disability Confident Employer, they guarantee to interview all disabled applicants who meet the essential minimum criteria for this vacancy. Please contact us if you have any access needs to assist you with making an application. Interviews will be held online.

We are currently looking for a full-time permanent Learning and Development Manager to join our team.

The Duke of Edinburgh’s International Award is a non-formal education and learning framework operating in more than 130 countries and territories around the world, through which young people’s achievements outside of academia are recognised and celebrated.

We at The Duke of Edinburgh’s International Award Foundation are the engine that drives and supports the Award’s growth, access, and impact across the globe. We are committed to making the Award available to 1% of the youth population by 2023, which is 7.9 million young people. To achieve this, we are investing in the many adults and stakeholders who dedicate their time to mentor and guide young people through their Award Journey.

The purpose of this role is primarily to identify learning and training needs for the adults that support the Award network and develop content to meet those needs. It falls to the Learning and Development Manager, collaborating with our staff and Operators, to identify the skills and development required and plan to meet those needs by means of training, resources and materials, and other initiatives.

About you

You will need to have previous experience in Learning and Development, talent consulting, or a related field. You will use a responsive and thoughtful approach to support the Foundation and help embed a culture of learning, reflection, and adaptation into its work. It is essential you understand the theory and practice of helping others learn, including how best to present information. You will draw on your technical research skills and manage relationships with both internal and external stakeholders. This role requires you to have experience of delivering in-person and virtual training to a variety of stakeholders with different learning styles and levels of understanding.  This is a global role so it is essential that you are culturally sensitive and have experience of working with cultures other than your own.

To apply for this role, please ensure that you submit a cover letter with your CV.

The closing date for applications 22nd October 2021. We are looking for the successful candidate to start as soon as possible.

The Role

To support our new strategy we are enhancing our understanding of the impact and learning achieved through our varied projects, all designed to tackle inequalities and improve the health and lives of everyday Londoners.

This exciting new role within our Insight Team will be fundamental in helping us achieve our goal of providing effective impact and learning support by taking ownership of the development, championing and delivery of this area of work.

Applying your skills you will work with various project teams including members of staff across the organisation to help plan, measure, and disseminate the impact and learning achieved through our projects.

You will not be working in isolation, this is a collective endeavour drawing on support from the wider Insight Team and the Impact Measurement and Management (IMM) Steering Group,

Having recently established theory of change models for core areas of work, and common impact indicator frameworks to enhance project planning and reporting, examples of the support that might be further delivered by this role include:

• Conducting focus groups and interviews to explore the effectiveness of post pandemic interventions targeting less active groups in Croydon

• Working with our Sport Tech Hub innovation programme team to develop our impact measurement framework and report on impact

• Supporting and advising on impact measurement for our Opening Schools Facilities project

This role would ideally suit someone with solid impact and learning skills and experience looking to progress their career. You will also be passionate and committed to helping us evidence and communicate the positive power of sport and physical activity to change Londoners lives.

What you’ll do:

• Lead and manage the development of London Sport’s IMM approach and associated processes, with support from the wider IMM Steering Group, proactively inspiring and developing a positive learning and impact culture.

• Work with Project Teams to embed impact measurement and learning into our projects throughout the Project Cycle – from project ideation through to end of project review.

• Lead the development and implementation of evaluation frameworks and research methods, including quantitative and qualitative approaches.

• Conduct and commission relevant research.

• Design and deliver training on implementing impact practice and associated tools.

• Manage and develop London Sport’s impact and learning data ensuring it can be utilised for effective analysis, reporting and decision making.

• Develop reports and progress updates for a range of stakeholders, including London Sport’s Board.

• Communicate learning and impact data to drive organisational improvement.

• Play an active and key role within London Sport’s Insight Team, working effectively to deliver on our wider insight plans.

• Line management and support to Insight Officers and Interns, enabling them to carry out high quality IMM work.

Who you are:

• Excellent understanding of effective impact measurement and evaluation practices and delivery. You will be able to evidence your experience in designing and embedding project impact measurement and evaluation.

• You apply appropriate and proportionate approaches, tools and methods to maximise learning at project and organisational level.

• You enjoy working with others and helping them learn. You can build rapport and develop positive relationships with colleagues as a basis for providing support.

• You have a strong understanding of, and using, qualitative and quantitative research techniques.

• Strong data analysis skills with the ability to synthesise data from a range of sources.

• Excellent ability to present data using simple and tailored communication for maximum engagement.

• Strong project management and organisation skills.

• Ability to demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.

• Lived experience of day-to-day life in London.

Mind in Tower Hamlets and Newham is a charity providing a wide range of services for residents including counselling, mental health support services, advocacy, and community engagement activities. We work with communities from diverse backgrounds and continually invest in building an inclusive organisational culture with diverse leaders through active Listening, Learning and Leading.  Over the last 18 months we have explored racism and the impact that this has had on the lives of our clients and staff. This has resulted in the development of our strategic objective towards becoming an anti-racist organisation (ARO).

This is a new role, developed to oversee and deliver a programme of training opportunities, or coordinate delivery by external trainers as well as developing a range of training resources.  The role will work alongside commissioners (Tower Hamlets Public Health) and stakeholders to promote mental health and wellbeing amongst Small Business owners and managers relevant to the workplace.

The ideal candidate will be educated to degree level or equivalent and have experience, skills, and knowledge in the following:

• Qualified in Training, Train the Trainer, or other qualification essential for delivering workshops
• Experience of working in a training and development environment
• Demonstration of respect for diversity, inclusivity, and good working relationships

There are opportunities for training and benefits including: a company pension, 30 days’ annual leave pro-rated until the end of contract, a comprehensive E-Learning Programme, access to the Employment Assistance Programme (EAP) and Death-In-Service benefits.

This post is subject to an enhanced Disclosure and Barring Service Check.

Applications welcome from all sections of the community

Plan International UK is a global children’s charity. We strive to advance children’s rights and equality for girls all over the world. 

Working together with children, young people, our supporters and partners, we're tackling the root causes of gender inequality and child poverty, and we are now active in more than 70 countries worldwide.

We are looking for an exceptional Evidence, Learning and Impact (ELI) Specialist to significantly contribute to Plan International UK’s programme effectiveness by strengthening the monitoring, evaluation, accountability & learning (MEAL) of our portfolio and by promoting a culture of learning and improvement across the organisation in collaboration with our ELI Manager.

You will need significant experience of working in a technical / advisory role to provide oversight of the MEAL of development and humanitarian projects, and of providing tailored and efficient MEAL advice to colleagues both in the UK and overseas.  You will also have experience of developing MEAL guidance, tools and templates to support your colleagues in the MEAL elements of bid development and project management. Key to your success in this role will be your extensive experience of common methodologies and processes for project planning, and your experience of quantitative, qualitative, participatory, innovative, and gender-sensitive data collection methodologies and approaches.  You will also have substantial experience of developing and implementing project monitoring and evaluation frameworks.

As an ELI Specialist with a varied and demanding workload, you will be able to demonstrate effective time management to accomplish tasks more effectively in an often fast-paced working environment. Strong and tailored communication skills are essential as they will play an important part of your daily activities.

The deadline for applications is 9:00am on Friday 22 October 2021

Interviews will take place during the week commencing 15 November

We are committed to the safeguarding and protection of children, young people and adults in our work.  We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us.  Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

Learning & Talent Development Coordinator (Operations)

Location: Stratford (highly flexible)

Permanent, 35 hours

Salary: £24,000 - £28,000 p.a.

Application method: CV required

Application Deadline: 27th October 2021

Full job description here: (If you would like an accessible pack, please contact us directly)

We have a fantastic opportunity for someone to provide excellent co-ordination support to our L&D teams.

We are looking for an individual who is passionate about Learning & Development, is solution-focused with a high level of attention to detail, and confidence in the analysis of data. This will help you to support us with delivering fast-paced and high-volume support with queries and providing top-class support to our key teams. A key driver of this will be your proactiveness and determination to problem solve and you will use and improve core processes supporting the work of the team and ensure the smooth running of development activities and learning systems.

What will I be doing???

Make an impact every day by:

• Coordinate the core logistical and administrative tasks for our range of learning and talent development events and related initiatives.

• Ensure that Learning & Talent Development team finance processes are implemented and continuously improved.

• Be a central point of contact for learning and Talent related queries, including managing central inboxes.

• Co-facilitate Virtual Induction networking sessions and coordinate logistics for regular induction events.

• Proactively develop the team's processes and systems to be more efficient and effective.

• Maintain an ongoing series of regular emails for new starters and their managers throughout their Induction.

• Champion the principles equality, diversity and inclusion in all aspects of the role

What skills are you looking for??

You'll be able to bring to the role

• Administrative experience

• Experience of working in a busy environment & managing multiple priorities

• Excellent computer literacy, especially MS Excel, MS Outlook, MS PowerPoint and web tools (learning platforms desirable)

• Experience of providing consistent excellent customer service, stakeholder and supplier management

• Excellent organisational skills and strong attention to detail

• Strong numeracy skills and experience with budgets

• Self starter and ability to proactively identify improvements to process and ways of working

• Proactive, enjoys administration and strong desire to effectively get things done

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So, we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, and much more. We want to ensure that you have the best work/life balance possible, so we actively encourage a flexible working culture for all our roles wherever possible. For most of our office-based roles you'll only be required to work from a specific location for 1 or 2 days a week on average. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

Learning Support Administrator

Commencing ASAP

This is a busy role that requires excellent administration and organisational skills to support our Learning Support Department.

The post holder will be responsible for supporting LS events as required, so exemplary communication and customer service skills are also essential. 

Salary: c£25,000 – 30,000 per annum + benefits

Hours of work: 9.00am – 5.30pm (full time post)

Further details and an application form can be obtained from the School’s website, or by email from the HR department.

The closing date for all applications is midday on 3 November 2021.

Interviews will take place during the w/c 8 November 2021.

22.5 hours per week - Job share considered

About Us

Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives works or studies in Epsom and Ewell.

We deliver our service through as many different channels as we can, to make sure we are accessible to everyone – this includes phone, video conferencing and email – especially since suspending our face to face operations at our main location in the Town Hall, Epsom due to Covid-19. The role can be undertaken flexibly as we are operating a hybrid system of remote working and in-office, for the foreseeable future.

About the Role

The role will report to the Advice Services Manager and lead on the training and Development of new volunteers and staff by:

• Ensuring effective and relevant training and development is provided for all volunteers in Citizens Advice Epsom & Ewell.
• Ensuring that all volunteers reach and maintain the level of competence required for their role as specified by Citizens Advice. 
• With the ASM ensure that the Quality standards set out by Citizens Advice are met through Case checking and providing feedback where required.
• To deliver group training sessions.

About You

To undertake this key role we are looking for a talented individual who is Citizens Advice qualified or equivalent, experienced across all advice areas, and has an ability to support volunteers and maintain motivation, deliver training modules, and plan and implement training programmes.

The successful candidate will need to be well-organised, able to prioritise their own work and the work of others, meet deadlines and manage a workload in a busy environment.

Full details are available in an Application Pack which can be downloaded from our website via the Apply button.

Closing date: Wednesday 20th October

Interview date: Wednesday 27th October

Citizens Advice Epsom & Ewell values diversity and promotes equality. We encourage and welcome applications from all sections of the community. The bureau has a Quality Mark for Generalist Advice with Casework in Welfare Benefits, Debt and Adviceline.