Learning and development manager jobs in Westminster, greater london

Cloudesley is recruiting a new permanent, part-time Finance Manager (2.5 days per week). This varied role includes regular financial management tasks, reporting, budget setting, liasion with property and investment managers and lawyers, as well as policy development and advising Trustees on strategic issues.

About Cloudesley

Cloudesley is an independent charitable trust that makes grants to people, organisations and churches in Islington of c. £ 2million per year. Our grants budget is split equally between our Health and Church Grants programmes.

In June 2025, Cloudesley’s total assets were £57 million and the annual gross income was £1.5 million. Currently, around half of Cloudesley's endowment is held in financial market investments managed by Cazenove, and the other half is in c. 90 residential properties on the Cloudesley Estate in Islington. To fund its work, the charity uses income and a prudent element of capital gains generated from both the investments and properties.

This is an interesting time to be joining Cloudesley as it continues to manage its finances to ensure it can support both current and future needs in Islington, implements its property strategy, and helps to respond to the multiple challenges facing people, organisations and churches in Islington.

Finance Manager role

This wide-ranging role includes:

• Administration of regular financial transactions, including relating to grants and the charity's property assets
• Preparation and monitoring of annual budget
• Production of management accounts and a variety of financial, investment and property reports
• Preparation of draft annual accounts and work with the auditor
• Working with the charity's investment and property managers
• Working with a range of external advisers and lawyers on property matters
• Developing and advising on financial and endowment strategies

Staffing, governance and history

Cloudesley has a small team of four permanent staff. Staff work on a hybrid basis, with part of each week spent at the charity's office in King's Cross.

The charity has up to 15 Trustees at any one time, and a single corporate Trustee, Richard Cloudesley Trustee Limited. The Board of Trustees meets three times a year, and the Finance and Endowment Committee and Grants Committee meet quarterly. 

The charity dates back to 1517, when Tudor yeoman and Islington resident Richard Cloudesley wrote his will and left two 'Stony Fields' to Trustees. 

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services​​. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.

What you’ll be doing 

You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.

Your responsibilities will include:

• Overseeing day-to-day operations and resolving issues as they arise.
• Leading service planning, implementation and delivery in line with contractual requirements.
• Building relationships with health, employment, community and funding partners.
• Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
• Representing Working Well Trust at contract performance meetings.
• Supporting Team Leads to develop performance and quality improvement plans.
• Using audits, reviews and client feedback to improve service quality.
• Working with the Finance Manager and budget holders to support effective budget management.
• Ensuring accurate data collection and completion of contract monitoring reports.
• Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
• Providing senior management cover and supporting safeguarding and risk escalation.
• Recruiting, supervising and developing Team Leads alongside the HR Advisor.
• Promoting consistent induction, supervision, appraisal, training and continuous learning.
• Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.

What you’ll need 

We are looking for someone who can demonstrate:

• Experience managing employment support, community or comparable services.
• Strong leadership and people management skills.
• Experience monitoring contracts, performance, quality and service outcomes.
• Confidence working with funders, partners and senior stakeholders.
• The ability to analyse data and use it to improve services.
• Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
• A collaborative, organised and client-focused approach.
• Commitment to Working Well Trust’s values, policies and procedures.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.

The role

As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change.  We want to multiply the gains already made to continue the transformation of the organisation. 

The focus of the role includes:

• Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
• Digital and data management, including data protection governance, data security and data management
• Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development

This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.

 About you

We are looking for a values-led manager who brings:

• Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
• Strong supplier-management skills
• Working understanding of cyber-security governance
• Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
• Ability to work at both management and practical implementation levels

You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.

What we offer

• Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
• Employee assistance programme (EAP) and life insurance
• Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
• Enhanced sick pay for up to four weeks, in accordance with our sickness procedure

Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.

All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.

The Learning Programmes Manager fulfils a key role in the busy Education and Training team at SPAB. They have responsibility to coordinate and deliver our two annual learning programmes: the SPAB Scholarship and the SPAB Fellowship. Using their high-level administrative or project management experience and excellent interpersonal skills, the Learning Programmes Manager leads in development, delivery and review of these flagship programmes.

The Learning Programmes Manager works in consultation with the Senior Education and Training Manager and Director of Engagement, and closely with SPAB colleagues, to promote the learning programmes, maximise their outcomes, collaborate on funding opportunities and reporting, and deliver core strategic objectives.

The Learning Programmes Manager is self-motivated to work independently to establish and maintain vital professional relationships within the sector to ensure SPAB Scholars and Fellows experience a fulfilling learning experience. The Learning Programmes Manager has responsibility for onboarding Scholars and Fellows, including recruitment and induction, designing and planning the programmes, managing programme budgets and strategic planning for future programmes.

The Learning Programmes Manager contributes regular updates for our charity Guardians and has responsibility for coordinating the Scholarship and Fellowship Liaison Group, programme mentors and their associated meetings. They are a team-player and work with colleagues to promote the programmes and their alumni, and seek opportunities for outreach within tertiary education, and the heritage and building conservation sectors.

As a highly organised problem-solver, the Learning Programmes Manager will take a practical approach to delivering SPAB’s flagship programmes:

What we’re looking for

A highly organised individual with proven administration or project management skills and an eye for detail. A confident and approachable communicator, motivated to work both independently and collaboratively to deliver unique learning programmes.

• Experience of establishing and maintaining administrative or project management systems and procedures and using the appropriate software to support this.

• A practical hands-on approach to programme management, including proactive problem-solving and an understanding of logistics and processes.

• Confidence in communicating and engaging with a wide range of stakeholders such as funders, programme hosts, volunteers, professionals and young people.

• Experience in working to deadlines and managing multiple schedules.

• A passion for and understanding of building conservation skills and training needs.

• An outward looking and collaborative colleague, with a positive approach to their work and challenges.

• A commitment to building a career in this rewarding role.

To Apply

To read the full Job Pack, and for instructions on how to apply, please visit our website via the link below.

Deadline for applications: 9AM, Wednesday 19 August 2026.

Interviews: Round 1 interviews will be held at SPAB HQ, 37 Spital Square, London, E1 6DY on Tuesday 8 September 2026.
Arrangements for Round 2 interviews will be confirmed following the first round of interviews.

Learning and Development Co-ordinator

£22,797.60 a year (£28,497 a year full time equivalent)

London Office/Remote Worker 

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a Learning and Development Coordinator to drive and support Scope’s L&D activity, helping colleagues to access high-quality, accessible learning opportunities that help them develop their skills, flourish in their careers, and contribute to Scope’s mission.

Permanent, part time (28 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home

Closing date for applications: 11:59pm GMT, Wednesday 5 August 2026.

The role

As our Learning and Development Coordinator, you will help keep learning running smoothly across Scope. You will support colleagues to access development opportunities.

You will:

· manage learning systems and processes, including bookings, records, and e-learning.

· make sure learning is accessible, inclusive, well organised, and well communicated

· work with teams across Scope to promote learning, track progress, and use feedback to improve what we offer.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who is organised, detail focused and enjoys supporting others. 

You will:

· have experience of coordinating activities, ideally in a learning or training team, and be confident using IT systems and keeping up to date with user data and content.

· be confident working with external stakeholders.

· guide people to use tools and systems so they can access learning and join sessions.

· be a clear communicator with strong written and verbal skills.

· use plain English and create accessible content as a default. 

· be a team player who can manage your time, adapt when priorities change, and stay calm during busy periods. You will work well with different people and build good relationships across teams.

· care about equality, diversity and inclusion.

· help improve access to learning for everyone.

· be motivated by Scope’s mission and want to play your part in driving disability equality.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. 

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

· You must meet all the essential requirements in the job description.

· If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link and apply online.

We are recruiting for a part-time Senior Learning Officer to lead on the development of a new learning programme for the park. This exciting opportunity is part of our National Lottery Heritage Funded activity plan to engage and involve existing and new audiences.

We are looking for a creative and engaging educator who can lead school visits, develop engaging content for learners and design supporting learning resources. The post holder will build positive relationships with local schools, and deliver a programme that celebrates the diverse histories, stories and nature of Crystal Palace Park.  

We are interested to hear from candidates who:

• Have experience of working in a classroom or in a learning role within a similar organisation

• Strong experience of delivering engaging learning programme to different audiences

• Have experience of developing learning resources

• Have a strong understanding of safeguarding and health and safety

Digital Skills and Learning Manager

Power to Connect is looking for an experienced, community-focused Digital Skills and Learning Manager to lead and strengthen our digital skills and digital inclusion offer in Wandsworth.

Salary: £18,000 per year (£30,000 full-time equivalent)
Hours: 0.6 FTE (3 days per week)
Contract: Fixed-term for 1 year
Location: Hybrid, with home working, one day per week in a shared co-working space in Wandsworth, and additional attendance at service delivery sessions and networking events across the borough

Power to Connect is dedicated to bridging the digital divide in Wandsworth. Since launching in 2020, we have supported more than 7,000 individuals and families through device redistribution, digital skills training and ongoing support.

This is an exciting opportunity to play a leading role in tackling digital exclusion locally. You will shape and deliver accessible, high-quality learning opportunities that help residents build digital confidence, access services, improve employability and participate more fully in everyday life.

Working closely with the CEO, you will lead our digital skills and learning offer, line manage two Digital Tutors, support a team of volunteer Digital Champions, and help strengthen partnerships and progression opportunities across the borough. You will also help ensure learners can build confidence in using emerging technologies, including AI, safely and practically in everyday life and work.

Key responsibilities

• Lead the planning, development and delivery of digital skills and digital inclusion programmes
• Develop engaging, accessible learning materials and progression pathways
• Deliver around four hours of teaching each week
• Support learner engagement and inclusive community outreach
• Build partnerships with local organisations, employers and other stakeholders
• Line manage two Digital Tutors and support volunteer Digital Champions
• Monitor outcomes, evaluate impact and use learning to improve services

We're looking for someone with

• Experience of designing and delivering digital skills, digital inclusion or community learning programmes for adults
• A strong understanding of digital exclusion and the barriers faced by underserved communities
• Experience of programme coordination, partnership working and learner engagement
• Experience of supporting or line managing staff, tutors, volunteers or community champions
• Strong communication, organisational and relationship-building skills
• Confidence using digital tools and awareness of emerging technologies, including AI
• A commitment to equality, diversity and inclusion, and to the power of learning to improve lives

Why join us?

• Make a real difference by helping residents build digital confidence, access essential services and improve employability
• Play a leading role in shaping and growing a trusted local digital inclusion programme
• Enjoy autonomy and the opportunity to influence strategy while staying connected to communities through hands-on delivery
• Join a supportive and collaborative team
• 28 days' annual leave including bank holidays, pro rata
• Workplace pension with a 5% employer contribution
• Opportunities for ongoing learning and professional development

How to apply

Please see the full job description and person specification for full details of the role, key responsibilities, person requirements and application process.

Application deadline: Wednesday 29 July at 11.59pm

Our Vacancy

Want to use your housing expertise to shape the next generation of housing professionals? Join Peabody as a Housing Skills Trainer and help learners build the knowledge, skills and confidence to succeed.

What You’ll Do

Your typical day could start with planning and delivering engaging learning sessions for apprentices, either in the classroom, online, or in the workplace. You might then meet with learners on a 1-2-1 basis to review progress, provide coaching and feedback, and support them towards achieving their apprenticeship goals. Later in the day, you could be developing learning resources, preparing learners for End Point Assessment (EPA), or collaborating with managers to create meaningful workplace learning opportunities.

As a Skills Trainer, you'll be responsible for delivering high-quality Housing apprenticeship programmes, supporting learners to develop the knowledge, skills and behaviours required to succeed in their roles and progress in their careers. Managing a caseload of approximately 40 apprentices, you'll provide teaching, coaching, assessment and tailored support to maximise learner engagement, achievement and progression.

You'll play a key role in improving learner experience, attendance, retention and outcomes while contributing to the Academy's quality of education, safeguarding culture, curriculum delivery and continuous improvement activities. If you're passionate about developing people and making a real difference through learning, we'd love to hear from you.

What We’re Looking For

You're passionate about helping others learn and grow. You'll enjoy motivating apprentices from a variety of backgrounds and creating engaging learning experiences that bring housing practice to life.

Whether you're already an experienced trainer, assessor or coach, or you're currently working in housing and looking to move into learning and development, we'll support your professional growth, including funding a Level 5 Learning & Skills Teacher Apprenticeship if required.

To be successful in this role, you have:

• A teaching qualification, or willingness to work towards one through a Level 5 Learning and Skills Teacher Apprenticeship
• A Level 2 qualification in English and Maths, or willingness to achieve this
• Strong vocational knowledge and experience within Housing and Property Management
• Knowledge of Housing apprenticeship standards and learner journeys
• Experience of teaching, coaching, training, mentoring or assessing, or strong vocational expertise that can be applied to learning delivery
• Strong communication, IT and organisational skills
• The ability to support learners to achieve positive outcomes and reach their potential
• An understanding of apprenticeship quality requirements and learner progress monitoring
• Knowledge of safeguarding and Prevent, and the importance of creating a safe learning environment
• A high level of accuracy, attention to detail and personal accountability
• This role will require an enhanced DBS check.

What We Offer

• Up to 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

This role will require an enhanced DBS check, and you must have the right to work in the UK; we are unable to provide visa sponsorship.

This advert will close on Thursday 6th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes in-person Interview and Micro Teaching task to be held at our Westminster Bridge Road office on the Wednesday 13th August (You will need to allow up to 90 minutes for the session) 

If you have any questions about this role, please email Talent Specialist, Charlene.

This is a new role at a genuine moment of growth for SSE - we expect to recruit over 600 social entrepreneurs across our learning programmes next year and every one of them starts with a good assessment. 

Our assessment work spans a large pool of staff, freelancers and partners, and this role exists to bring it all together: clear frameworks, consistent data, and a process that's welcoming to people who don't always find application processes easy.

We're looking for an assessment lead to design and embed the systems, training and guidance that help our wider team assess applicants fairly, consistently and efficiently - and to carry out assessments and interviews directly. You'll work closely with the Head of Grants and Assessment, our Tech Team, and Programme Managers across the organisation.

You’ll will need to have a rare combinations of skills – a good understanding of a wide range of social enterprises and charities, gained through experience of training, business consultancy or development support, combined with the ability to design systems to support data collection and assessment, and the ability to support others to use those systems. Are you up for the challenge?

This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact. 

The role is part of a small team of two Regional Managers, supported by an Administrator. 

By developing our existing regional networks into formal, resourced structures we can enable the regions to: 

• Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
• Create unique regional offers to meet specific needs across and within the regional areas.
• Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings. 
• Create opportunities for cost saving – through joint procurement and shared / collaborative services. 
• Share good practice and experience on a formal and integrated basis. 

We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users.  They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training. 

Please see the attached job description for a full description of the role, including person specification. 

Frequent travel within the UK may be required for the role.

About Libraries Connected 

We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).  

Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people. 

Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.

While senior library leaders sit on our board and committees, we work with library staff at all levels.

As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.  

We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.  

We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.   

Our values 

• We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.  

• We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.  

• We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.  

• We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.  

Working at Libraries Connected 

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them. 

Job Description and Person Specification

Job title Participation Manager

Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.

Length of contract  12 months

Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision: People shaping their health and care.

Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
• Finding common cause across communities and conditions by working with member charities and those they support.
• Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.

We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.

At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:

• Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
• Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
• People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.

We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.

Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.

You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.

Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.

You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.

Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.

Responsibilities

Lead the development and delivery of funded participation projects

Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:

• Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact
• Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work
• Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration
• Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting
• Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence
• Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact
• Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work

Deliver coaching and engagement programmes

Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:

• Oversee delivery of coaching and engagement activity including matching, coordination and participant support
• Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
• Contribute to the design and facilitation of associated engagement or learning sessions where required
• Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
• Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs

Contribute to wider participation programmes

Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:

• Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme
• Support the involvement of lived experience partners, members and partners in funded projects and engagement activity
• Ensure alignment across programmes and share learning between project delivery and participation infrastructure

General

• Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
• Provide matrix management for other National Voices colleagues as and when required.
• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
• Follow organisational processes to measure, monitor and communicate the impact of our work
• Support good project, financial and data management

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion, and reducing health inequalities
• Proactive, flexible, and responsive, with a willingness to work in complexity
• Comfortable working both collaboratively and independently, taking ownership of delivery
• Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
• Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
• Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
• Energised by variety, able to work across diverse themes while identifying connections and opportunities

Skills and abilities

• Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion
• Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans
• Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action
• Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines
• Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations
• Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences
• Strong communication skills, including the ability to produce clear, accessible written outputs and presentations
• Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes

Experience, knowledge and understanding

• Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
• Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
• Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
• Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
• Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
• Experience of facilitating workshops, events, or participatory sessions
• Understanding of the health and care landscape
• Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
• Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
• Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
• Coaching and/or quality improvement qualifications (desirable)
• Lived experience of disability, caring responsibilities and/or inequality (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.

You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is 5pm on Thursday 30th July.  

The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation. 

Key Responsibilities Include: 

• Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing information, support and advocacy to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group. 

• Recording and maintaining accurate case records, adhering to AQS standards.

• Managing your own case load. 

Essential Requirements Include: 

• Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits. 

• Experience of or ability to facilitate peer support groups in person and online. 

• Ability to deliver training and information sessions. 

• Strong listening and questioning skills. 

• Ability and commitment to work on own initiative and as part of a team.

• The ability to balance and prioritise a busy and varied workload. 

• Developed IT skills with experience using Microsoft packages. 

• Clear verbal and written communication skills in English. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program offreing 24/7 support

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Location: National Support Centre, London SE1

Contract: Full time, permanent

Salary: £32,000 - £35,000 gross per annum, depending on experience.

Closing Date: 29 July 2026 

Marine Society have an exciting new role! Help us to manage our rapidly expanding marine apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for someone who has coordinated apprenticeship programmes and is passionate about developing a high-quality experience for apprentices.

You’ll be expected in using learner management systems, reporting and process improvements to strengthen compliance, improve apprentice support and increase progression and retention.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for an Apprenticeship Programmes Officer to join our team.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. The postholder will work with the Apprenticeship Operations Manager to deliver high quality apprenticeship programmes through providing coordination, monitoring, compliance and support for all learners.

Responsibilities

• Support the Apprenticeship Operations Manager to coordinate delivery of all apprenticeship and adult skills programmes ensuring learners achieve maximum progression and achievement.
• Monitor apprentices’ progress, off the job training and attendance and provided individual support to overcome issues and barriers to learning.
• Implement the new learner management system to provide accurate data and improve visibility of apprenticeship performance. Assist the Lead Maritime Trainer with developing the Google Classroom online portfolio and electronic training record books.
• Assist the Lead Maritime Trainer to prepare for and record online teaching sessions and apprentice progress reviews.
• Plan a programme of personal development and enrichment opportunities for apprentices. Work with external agencies such as the Association of Apprentices to access benefits for apprentices.
• Undertake any other reasonable duties and responsibilities reasonably requested by management as may be required.

Requirements

• Minimum 2 years’ experience working in a college or training provider within a curriculum or learner support role
• Experience using VLE/LMS systems within apprenticeship training programmes
• Experience of planning work-based learning programmes within a team
• Good knowledge of levy-funded apprenticeship programmes and associated funding rules

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The role

The Research and Learning Manager will lead Turn2us's research activity in complex and emerging areas including place-based approaches, co-production, stigma and systems change. Working within the Impact & Evaluation team, you will design and deliver high-quality research, develop learning approaches, and contribute expert input to Monitoring, Evaluation and Learning (MEL) frameworks across the organisation. You will work closely with colleagues across Programmes, External Affairs, Digital and Data teams to ensure robust evidence informs decision-making, programme development and strategic priorities. This is an exciting opportunity to help shape Turn2us's understanding of what works to tackle financial insecurity and to influence both organisational learning and wider sector thinking.

Skills and experience

You will bring experience leading research and/or evaluation work in complex, multi-stakeholder environments and be comfortable working in areas where approaches are evolving or not fully defined. You will have strong qualitative or mixed-method research skills, excellent analytical thinking and experience turning evidence into practical recommendations, frameworks or approaches. We are particularly interested in candidates who can build strong relationships, influence thinking across teams, facilitate learning conversations and communicate complex ideas clearly. Knowledge of co-production, participatory approaches, place-based work or related fields would be particularly valuable, alongside an understanding of poverty and financial insecurity in the UK.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Please read the Research & Learning Manager job pack for further information on our website.

The role will require occasional travel within the UK, including visits to place-based programme locations, workshops with partners or participants, and conferences or events relevant to the role.

Turn2us is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are interested in applications from people from all backgrounds.