Learning and development manager jobs

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Job Title: Family Support Worker

Salary: £31,691per annum including GA

Team: Family Support Team, Psychosocial Services

Hours: 37.5

Location: Based at Christopher’s (Guildford), this role will be working across sites and in the community

About Shooting Star Children’s Hospices

We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

About the role

Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They  support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.

Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:

· Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.

· Helping with support groups and family events

· Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.

· Visiting newly bereaved families in their homes.

· Supporting families staying at our Christopher’s hospice (booked stays and end of life).

· Attending various locations over the course of a week: hospice, hospital, family homes.

· Building connections with families from different backgrounds, delivering culturally sensitive care.

· Helping safeguard families at risk of harm.

· Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.

The post holder will need to have a UK driving license.

The hours are predominantly worked 9am to 5pm, Monday to Friday.

Twice a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.

About you

This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

​

How to Apply

Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role

Deadline: Monday 21st July

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.

Role Overview

Contract: Full-time fixed term for 12 months,

with possibility of extension subject to funding

Salary: £23,387 to £27,445.60 (per hour £12.85 to £15.08)

Depending on experience and qualifications

Hours & Days35 hours a week

Monday to Fridays 9am to 5pm

Additional benefits 25 days paid holiday,

employer’s pension contribution of 6%,

enhanced maternity leave

Location: 3 days in Sunderland and 2 days in Newcastle upon Tyne

As an Outreach Advocate within The Angelou Centre you will be part of our front-line team providing emotional and trauma informed support to women and children experiencing gender based domestic abuse.  The primary responsibility of all advocates within The Angelou is to provide women and children with continuous one-to-one support, practical advice and advocacy, such as writing referrals for women to access the Sexual Assault Referral Centre (SARC). Much of this work takes the form of casework, and report writing, as well as ensuring that the women receive comprehensive support that addresses their health, social care, housing, immigration and benefit-related needs.

All advocates are required to spent at least 30% of your time on outreach work to engage with communities outside of The Angelou Centre. However, as our new Outreach Advocate you will spend 3 days with Wearside Women in Need (WWIN) based in Sunderland and 2 days working within our office in Newcastle. This is a new partnership work to ensure that we continue to provide specialist Black and racialised support across the North East. You will work in Sunderland and Newcastle to provide tailored support, advice and advocacy, raising awareness of domestic abuse through outreach activities ensuring our services are accessible to women of the Black and racialised community.

Our ideal candidate is someone who;

• Is confident and pro-active in advocating on behalf of our survivors and able to represent their needs when working with partner agencies
• Is compassionate, non-judgmental and committed to supporting survivors of domestic abuse
• Has excellent written skills with some experience of casework within legal, healthcare or an educational setting.
• Has experience of conducting risk and needs assessments within legal, healthcare or an educational setting.

Key Responsibilities

 Advice and Advocacy Support

• Provide tailored, one-to-one continuous support, advice, and advocacy to black and minoritised victims and survivors of domestic abuse and exploitation
• Provide weekly drop-in opportunities for black and racially minoritized women in the local area
• Support improved mental wellbeing and resilience, measured using Warwick Edinburgh Mental Well Being Scale and the Chaos Index for those with complex needs.
• To be aware of external service processes to safeguard individuals who are exposed to sexual exploitation.

Outreach Support

• To attend external team meetings and presentations in relevant forums and partnerships
• Develop and maintain good working relationships with key organisations and their staff to support women to gain access to the services they require.

Casework

• Complete regular risk assessment tools for each case supported and risk management plans, including DASH RIC assessments.
• Complete reports, to assist Line Manager in providing detailed reports to funders
• Maintain in depth and up-to-date knowledge of all practice, procedures and policies.
• To deal with complaints, feedback and suggestions and identifying practical solutions to any barriers.

Outreach Advocacy Specific

• To develop specialist knowledge in the area of domestic abuse, immigration abuse and gender-based violence, and how this impacts women from Black and racialized minorities differently, through attendance at relevant training, learning events and conferences
• Raise awareness on domestic abuse education through outreach activities, ensuring services are accessible to those with protected characteristics and/or facing multiple disadvantages.
• Help improve local services understanding of the dynamics of domestic abuse for women and girls from the Black and racialised communities and the long-term impact.

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. Such duties however, will fall within the scope of the job at the appropriate grade. This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for black and racialized women and all matters relating to their wellbeing.

Person Specification

Experience & Abilities

• Experience of supporting women who have experienced or are at risk of domestic abuse
• Experience of risk and needs assessment, safety and support planning, particularly with clients with complex/multiple needs
• Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders; particularly social care.
• Experience of managing a high caseload
• Strong IT skills with experience around data collection and monitoring
• Excellent written abilities, with some experience within preparing reports for courts, case conference and information for MARAC
• Experience around setting clear professional boundaries with clients and partners
• Ability to work cooperatively within a team and with statutory organisations

Knowledge & Qualifications

• An excellent understanding of sexual violence
• An excellent understanding of UK policies and legislation around domestic abuse
• Good knowledge of UK adult safeguarding practice, procedures and legislation.
• Safeguarding Adults and Children Level 1
• A good understanding of confidentiality and anti-discriminatory practice; safe practice and health and safety procedures

Values & Approach

• Commitment to anti-racist, trauma-informed, and feminist practice.
• Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
• Has a ‘can do’ positive approach with a curious open to learning approach
•  Able to work flexibly and respond to crisis situations with a trauma-informed approach
• Able to priorities workload and work independently using your own initiative
• Has a commitment to shared responsibility in a team context approach
• Willingness to undertake training and show a commitment to continuous personal development, reflecting on own practice with a willingness to make changes if needed

Desirable Criteria

• Experience in crisis management
• IDVA and/or ISVA qualification
• An excellent understanding of domestic abuse and of UK policies and legislation around domestic abuse
• Good working knowledge of UK adult safeguarding practice, procedures and legislation.

JOB TITLE: College Principal
REPORTING TO: Chief Executive Officer
ROLE PURPOSE
The Principal provides overall institutional leadership for Waverley Abbey College, locally, nationally and internationally. They are also the steward of its spiritual and strategic health, including: 
> Strategic direction and planning to develop Waverley Abbey College as Waverley Abbey Trust’s education ministry, ensuring our ethos and theological framework is safeguarded.
> Direction to the existing faculties and development of new products in line with the strategic plan.
> Leadership on all regulatory and partnership matters.
> As a member of the Executive Team, contribute to the strategic direction and delivery of Waverley Abbey’s mission .

ROLE PROFILE AND ACCOUNTABILITIES
1. College Leadership
> Provide spiritual and strategic leadership to all aspects of College life.
> Lead and cultivate the culture of the College.
> Develop a strategy and plan to achieve the Waverley Abbey mission & vision, ensuring annual operational and business plans are delivered for each department of the College.
> Promote and foster a quality conscious culture and staff committed to forming learners and graduates of academic excellence and deep personal spirituality and formation.
> Ensure that the College theology is in line with the ethos and values of Waverley Abbey, and that Waverley Abbey ethos and values are informed and enriched by our theology.

2. Relationship Management
> Be accountable to the CEO, Exec, Advisory groups and Board.
> Constructively drive the development of the College within the wider Waverley Abbey vision.
> Ensure that Board, CEO and Exec are fully informed on all areas of risk affecting the College.
> Innovate and develop partnerships with external stakeholders to effect the vision and mission of Waverley Abbey, and growth of the college, establishing and fostering healthy relationships with likeminded institutions, scholars and business leaders throughout the world.
> Participate in and extend the integration and relationship of the College with 24-7 Prayer for the larger vision for Waverley Abbey.
> Engage with church leaders, para-church organisations, donors and other key stakeholder groups to develop the mission of the College, ensuring staff are similarly engaged.
> Ensure both the national and international profile of the College is enhanced, extended and protected.
> Manage relationships with all relevant external bodies including DfE, Universities, QAA and OfS.

3. Business Development and Student Pipeline
Ensure the College is profitable and has high student satisfaction ratings
by:
> Increasing brand awareness of Waverley Abbey College nationally first and then internationally (working closely with marketing) .
> Delivering quality and excellence in all products and services to students and potential students.
> Establishing and managing efficient and effective enrolment systems to maximise student enrolment onto all courses.
> Ensuring pricing of courses is always competitive and profitable.
> Regularly reviewing product offering and ensuring excellence, and meeting market demand .
> Developing new products that attract and serve students nationally and internationally (especially 20-40 year olds) .
> Thinking global, acting local and putting digital strategy first.
> Developing and implementing strategic relationships with partners and Church networks to drive volume in student pipeline.

4. Research Direction, Course and Learning Development
> Strengthen and extend a committed learning, development, innovation and research environment throughout the College.
> Build the reputation of the College for research and learning development that is relevant, influential and world class .
> Establish the College as a research centre within its HE offerings, that is fit for purpose as a future University.
> Establish a pathway to degree awarding powers.
> Establish credible routes to new courses, HE and non-HE.

5. People
> Lead the College Senior Leadership Team and develop a high performance culture .
> Recruit and appoint senior staff and oversee standards for recruitment of faculty, senior managers and other key roles.
> Oversee the development and implementation of an effective workload allocation model .
> Monitor and foster ongoing professional development of all staff.
> Ensure that staff performance reviews are effective and that senior staff achieve their KPIs .
> Ensure faculty are focused on student and learner development.

6. Financial Performance
Ensure the College operates in a financially profitable way, on a sustainable
basis.
Take a proactive role in the financial management of College ensuring an
operating surplus vs budget.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This is a pivotal role, at a pivotal moment for us. We are entering a critical growth phase, which includes rapidly expanding our own operations and managing significant external partnership. As Head of Finance & Systems, you will be accountable for ensuring we have the right systems and structures in place to grow at pace without detriment to good governance.

The purpose of this role is to lead on our finance strategy, and ensure all of our systems, reporting and processes are helping to drive forward the charity and deliver on our objectives at scale. You will work closely with the Chief Executive and Directors to ensure that financial planning is effective and supported by accurate data analysis. You will report directly to Trustees as required and ensure that the highest standards of transparency and probity are maintained. 

You will be joining the team during a period of growth in the size and complexity of our delivery. We currently have 24 employees and anticipate growing significantly in the next twelve months. You will have a crucial role in shaping our systems and processes to ensure we can scale effectively, both our existing programmes and a new membership-based programme that is in development. We’re looking for an experienced finance professional with an interest in effectively using technology and systems to drive efficiency, without compromising on accuracy or compliance. 

You will oversee all financial administration, ensuring this is carried out proficiently and in line with all legal and regulatory requirements, including ultimate responsibility for ensuring that all statutory filings are made accurately and on time. Your role will also encompass ensuring that we operate within legal & regulatory frameworks and stay up to date with changes in relevant legislation.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.  

Key responsibilities:

• Developing a comprehensive financial strategy that supports the delivery of the charity’s objectives and activities

• Developing our systems strategy, including reviewing suitability of our current systems (Quickbooks for accountancy, Beacon CRM, PLEO for expenses management, Survey Monkey for data collection etc. ) and ensuring optimal use of systems, maximising automation, and using AI where appropriate.

• Constantly seeking to develop and improve the organisation’s financial systems, policies and procedures to promote dynamic, best practice and up-to-date application of tools, systems and approaches

• Leading and developing the Finance and Office Manager and ensuring effective support from the external book-keeping team.

• Lead on creation of the annual budget, working closely with Directors.

• Advising the Chief Executive, team and Trustees, ensuring that benefits and risks of decisions are fully considered and fit with the overall financial strategy

• Oversee sound financial administration, management and governance across the organisation, ensuring robust financial controls in place and operating effectively.

• Provide leadership and guidance to all things finance related, providing mentoring and support to the team, and coaching on financial awareness. 

• Accountability for monitoring that the organisation’s services are, and will, run to budget, supporting budget holders and reporting promptly on risks 

• Have ultimate oversight of the external audit and production of the statutory accounts, supported in delivery of this by the Finance & Office Manager

• Oversee production of management accounts and bespoke financial reports, including accurate forecasting, incisive analysis and accessible narrative commentary, ensuring decision-makers have the information they need. 

• Forecasting cash flow and managing the treasury position.

• Support the Partnerships & Impact team and Programme Managers with financial inputs to funding proposals and ensure restricted funds are used in compliance with grant conditions.

• Oversight of finance, governance and basic HR administration, supporting the Finance and Office Manager with high profile or complex queries, seeking specialist advice on financial or compliance matters as required

• Ensuring GDPR compliance across the organisation

• Leading an effective risk management process.

• Ensuring the organisation’s compliance with charity law, in accordance with the Charity Commission in England & Wales and all financial reporting requirements.

Skills & experience:

• You have interest and belief in our mission, to improve kids’ health through improving food and food education in schools

• You have full or partial qualification through an accredited accountancy body 

• You have experience in a senior finance role (e.g., Director, Head of) in any sector, and some experience within a finance function in the 3rd sector (in particular familiarity with Charities SORP and experience of administering restricted funds).

• You have experience of audit

• You enjoy a mix of leadership and rolling up sleeves to get hands on 

• You take a pragmatic and dynamic approach to robust financial management

• You can turn complex and dry data, into clear and engaging narrative 

• You have project managed the implementation of new systems (accountancy / CRM / data) and have a good awareness of new technologies

• You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead 

• You are skilled in leading a team and building rapport with people, and strike a balance between being supportive and challenging 

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 7 weeks

First interviews will be held on Thurs 14th Aug.

Second interviews will be held on Weds 20th Aug. 

Job Title: Database Administrator – VAC146

Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)

Salary: £25,000 - £27,000 per annum

Contract: Fixed Term, 12-18 months

Deadline: Monday, 11 August 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Wednesday, 27 August 2025

Location: Leeds Charity Offices with flexibility to work from home

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.

You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.

The person will:

· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.

· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.

· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.

· Assist with monthly financial reconciliation support as needed.

· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.

· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The successful candidate will have:

· Previous experience working with data management using CRM systems.

· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.

· Have an excellent understanding of marketing consent and GDPR

· Have a resourceful and logical mind with great attention to detail and high standards of accuracy

· Be able to think creatively and problem solve using data and strong critical reasoning skills.

· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.

· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit our website.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Location: Haringey Refuge 

Salary: Unqualified: £16,953 - £17,947.80 per annum (Pro-rated based on an FTE of £28,255 - £29,913 per annum) 

Qualified: £17,953.80 - £19,573.80per annum (Pro-rated based on an FTE of £29,923 - £32,623 per annum) 

With an accredited VAWG /domestic abuse qualification - dependent on experience.

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week

Contract: Fixed Term Contract (Until 31st December 2025 – with possible extension)

Closing Date: 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Haringey and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence.  We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

About the Role

Do you enjoy working in a fast-paced environment where no day is the same This role requires using your initiative and proactive attitude than reactive.

You will also be working with women who are in trauma and can be in crisis requiring you to be empathetic but aspirational. You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across the three sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You will be expected to work in one of the three Refuges as part of your role

Job role tasks include:

• Support – Induction, Risk Assessments, Domestic Abuse, Mental Health, Benefits, Debt Advice, Move On, maintain accurate recording on Solace case management system and ensure regular reviews are carried out.
• Frontline delivery of support directly to service users.
• Repairs Identification/reporting/meeting contractors.
• Health & Safety – Basic observational H&S assessments and ensuring building compliance, flag risks in properties.
• Void inspections, basic void works – i.e. clean/clear, furniture, welcome packs. 
• Service Users Arrears & HB Claims and benefits - Identify arrears of concern & raise to Service Manager.
• Helping service users understand housing benefits/welfare benefits that are available to them. 
• Initial Safeguarding Reports.
• Deliver Clear Outcomes – contractual deliverables or Solace standards.
• Multi agency working involved with Service Users.
• Support service user to access other community services.
• ED&I Awareness-needs for SU’s including organising EDI activities.
• Promoting SU involvement activities.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.  An in depth understanding of the needs of women and children from a diverse background is essential. 

You will have experience of managing risk and following case management procedures to meet the needs of the client group, with the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You should have an understanding of the homelessness process, either professionally or personally. You will also have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead, your responsibilities would include:

• Leading a small team of Carer Support Advisers across Haringey and Waltham Forest

• Providing day-to-day support, motivation and management to ensure high-quality delivery

• Managing a caseload of more complex carer cases, delivering direct support and statutory assessments

• Supporting quality assurance, performance monitoring, and safeguarding responsibilities

• Working in partnership with local organisations to raise awareness of carers and improve services

• Supporting the Service Manager with planning, reporting and contributing to service development

About you

To be successful in this role you will need:

• Experience of leading or supervising a team, ideally in health, social care or voluntary sector settings

• Strong understanding of carers’ needs, and confidence delivering assessments and personalised support

• Excellent communication skills and the ability to build relationships with carers, colleagues and partners

• Confidence using digital tools including case management systems and Microsoft Office

• A passion for working in a values-led organisation and making a difference in people’s lives

We are looking for someone who shares our commitment to diversity, equity and inclusion, and who is motivated by working in a supportive and ambitious environment.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process:

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunites Employer

Positive      Collaborative      Ambitious

The People and Governance Coordinator is responsible for offering high level People team support, ensuring effective and efficient ways of working across the organisation and contributing to a positive employee and candidate experience.

The purpose of this role is to have oversight of all People team administrative processes and offer support to employees and managers. This role will also provide high-level administrative support to the Board of Trustees. You will support the smooth and efficient operation of our Board and its sub-committees, to ensure excellent governance is maintained.

How to Apply

Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role 

Deadline: Monday 21st July

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

 This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1

The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.

Role Overview

Contract: Full-time fixed term for 12 months,

with possibility of extension subject to funding

Salary: £23,387 to £27,445.60 (per hour £12.85 to £15.08)

Depending on experience and qualifications

Hours & Days 35 hours a week

Monday to Fridays 9am to 5pm                            

Additional benefits 25 days paid holiday,

employer’s pension contribution of 6%,

enhanced maternity leave

 Location: Newcastle upon Tyne

As an ISVA within The Angelou Centre you will be part of our front-line team providing emotional and trauma informed support to women and children experiencing gender based domestic abuse.  The primary responsibility of all advocates within The Angelou is to provide women and children with continuous one-to-one support, practical advice and advocacy, such as writing referrals for women to access the Sexual Assault Referral Centre (SARC). Much of this work takes the form of casework, and report writing, as well as ensuring that the women receive comprehensive support that addresses their health, social care, housing, immigration and benefit-related needs. All advocates are required to spent at least 30% of your time will be spent on outreach work to engage with communities that may not have heard of The Angelou Centre.

Specific to the ISVA role, is to provide tailored support, advice and advocacy to women who are or have been victims of sexual abuse and exploitation. Alongside this you will support The Angelou Centre in raising awareness of sexual education through outreach activities, ensuring services are accessible to women of the Black and racialised community. 

Our ideal candidate is someone who;

• Is confident and pro-active in advocating on behalf of our survivors and able to represent their needs when working with partner agencies
• Is compassionate, non-judgmental and committed to supporting survivors of domestic abuse
• Has excellent written skills with some experience of casework within legal, healthcare or an educational setting.
• Has experience of conducting risk and needs assessments within legal, healthcare or an educational setting.

Key Responsibilities

Advice and Advocacy Support

• Provide tailored, one-to-one continuous support, advice, and advocacy to black and minoritised victims and survivors of sexual violence and exploitation
• Provide weekly drop-in opportunities for black and racially minoritized women in the local area
• Support improved mental wellbeing and resilience, measured using Warwick Edinburgh Mental Well Being Scale and the Chaos Index for those with complex needs.
• To be aware of external service processes to safeguard individuals who are exposed to sexual exploitation.

Outreach Support

• To attend external team meetings and presentations in relevant forums and partnerships
• Develop and maintain good working relationships with key organisations and their staff to support women to gain access to the services they require.

Casework

• Complete regular risk assessment tools for each case supported and risk management plans, including DASH RIC assessments.
• Complete reports, to assist Line Manager in providing detailed reports to funders
• Maintain in depth and up-to-date knowledge of all practice, procedures and policies.
• To deal with complaints, feedback and suggestions and identifying practical solutions to any barriers.

 ISVA Specific

• To set up and maintain services to women in custody who are experiencing and/or are at risk of Sexual exploitation.
• To develop specialist knowledge in the area of sex work and sexual exploitation, and how this impacts women from Black and racialized minorities differently, through attendance at relevant training, learning events and conferences
• Raise awareness on sexual education through outreach activities, ensuring services are accessible to those with protected characteristics and/or facing multiple disadvantages.
• Help improve local services understanding of the dynamics of sexual exploitation and the long-term impact.
• Support police when undertaking visits to brothels to assist with safeguarding women who are experiencing Sexual exploitation.

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. Such duties however, will fall within the scope of the job at the appropriate grade. This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for black and racialized women and all matters relating to their wellbeing.

Person Specification

Experience & Abilities

• Experience of supporting women who have experienced or are at risk of sexual abuse and violence
• Experience of risk and needs assessment, safety and support planning, particularly with clients with complex/multiple needs
• Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders; particularly social care.
• Experience of managing a high caseload
• Strong IT skills with experience around data collection and monitoring
• Excellent written abilities, with some experience within preparing reports for courts, case conference and information for MARAC
• Experience around setting clear professional boundaries with clients and partners
• Ability to work cooperatively within a team and with statutory organisations

Knowledge & Qualifications

• An excellent understanding of sexual violence
• An excellent understanding of UK policies and legislation around sexual abuse
• Good working knowledge of UK adult safeguarding practice, procedures and legislation.
• Safeguarding Adults and Children Level 1
• A good understanding of confidentiality and anti-discriminatory practice; safe practice and health and safety procedures

Values & Approach

• Commitment to anti-racist, trauma-informed, and feminist practice.
• Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
• Has a ‘can do’ positive approach with a curious open to learning approach
• Able to work flexibly and respond to crisis situations with a trauma-informed approach
• Able to priorities workload and work independently using your own initiative
• Has a commitment to shared responsibility in a team context approach
• Willingness to undertake training and show a commitment to continuous personal development, reflecting on own practice with a willingness to make changes if needed

Desirable Criteria

• Experience in crisis management
• IDVA and/or ISVA qualification
• An excellent understanding of sexual violence and of UK policies and legislation around sexual abuse
• Good working knowledge of UK adult safeguarding practice, procedures and legislation.

Job Description

• Job title: Youth Practitioner 

• Location: East London - Newham, Hackney, Tower Hamlets

• Salary: £27,007.50 FTE (Pro-rata: £20,165.60)

• Hours: Core hours: Monday-Friday, 10am-6pm. Working hours are flexible and may be revised in line with funding provisions.

Please note, this role will also involve occasional morning, evening and weekend work, and working hours may adjust accordingly. Most significantly, given the nature of this work within schools, the candidate will need to be willing to work from 8.30/9am for particular school-based sessions

Who are we?

The Outrunners is a Hackney-based charity empowering young people across East London through running and movement. Supported by partners like Nike and Moju, we aim to boost well-being, teamwork, and communication skills for youth aged 8-18. Our aim is to boost the well-being, teamwork and communication skills for young people across East London. 

For a relatively new organisation, we’ve already had a big impact through supporting hundreds of local young people and changing the landscape of youth work in the process. Check out our feature in GQ magazine here!

Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you will help us to scale our Schools Programme. You’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running. 

Before you read the job description, please remember you don’t have to tick all the boxes for the role to apply.  If this role excites you and you believe you could make a difference, please do apply as we want to hear from a diverse range of people!

The Role

We are looking for a Youth Practitioner to work alongside the Youth Programme Team to develop and deliver our Nike funded Schools Programme targeted at Year 7 and 8 young people (age 11-13) across East London. 

We’re seeking someone caring, ambitious and keen to learn who loves working with young people. You will have a strong moral compass and a proven commitment to really make a difference to young people’s lives. 

You will be highly motivated, with high standards for yourself and others, as well as having a good understanding of the barriers and challenges faced by young people living in East London.

You will have lots of energy and enthusiasm, and enjoy movement. You will be a natural people-person with a high level of empathy, able to make people feel valued, respected and heard. 

Main Duties:

• Deliver fun and engaging Outrunners sessions at our partner schools to young people aged 11-13, alongside PE teachers. 

• Manage relationships with partner teachers and SLT at our partner schools.

• Work with the Youth Programme Manager and other Youth Practitioners to design and deliver holistic movement programmes with a focus on running, targeted at 8-18 year olds. 

• Ensure safeguarding procedures are upheld for all young people. 

• Undertake administration tasks such as ensuring evaluation forms are completed, uploading data to our CRM system and planning sessions.

• Complete any other business required by management and pitch in to help with other tasks at busy times during the year.

This job is for you if: 

• You have experience of working with young people and their families 

• You have experience delivering youth programmes targeted at young people with proven successful outputs

• You have relevant youth work experience or a relatable youth work qualification (please note - a youth work qualification is only a desirable criteria) 

• You can develop strong working relationships with colleagues and teachers within schools

• You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

• You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

• You have excellent communication, time management and organisational skills with the ability to prioritise and multitask

And also consider applying if any of the following apply to you:

• You have worked in schools supporting young people 

• You have experience working with young people in sports and fitness 

• You have qualifications in youth work or fitness

What’s in it for you?

• The opportunity to make a difference to young people's lives!

• The chance to attend exclusive, exciting events

• Nike/Outrunners branded sports clothing provided for work 

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Working alongside aspirational brands such as Nike and MOJU 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

•  Upload a copy of your CV and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you about the next stage after the closing date (Friday 18th July)

Digital Marketing Officer Salary: £27,804

Letchworth Garden City/ home working (hybrid) Full time (35 hours a week)

Permanent

Flexible working considered

 Are you a digital whizz, with a flair for design and copywriting? Do you enjoy crafting engaging social media and email campaigns to promote and support a worthwhile cause? If so, we have the perfect opportunity for you.

This is an exciting chance to lead on the MS Trust’s social media channels, whilst playing an integral role in the wider marketing and communications of the MS Trust. We're looking for someone with experience of applying a proactive, creative, and data-led mindset to digital marketing, ultimately boosting our visibility and articulating our cause through social media and email campaigns.

However, for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity

For over 30 years the MS Trust has been here to help everyone living with multiple sclerosis. We are here from the moment of diagnosis and throughout their journey, today, tomorrow and every day after that. We provide vital information and support to people with MS and their families, whilst training and educating MS health professionals to ensure they provide the very best care available.

The role

As our Digital Marketing Officer you will own and manage our social media presence and lead our internal email marketing processes. As you are delivering content across a range of digital platforms you will need an eye for detail, some creative flair and an understanding of what resonates with the people of our community.

With experience across a range of social and digital channels you will need to be a strong communicator, with the ability to build relationships with people across the organisation and external stakeholders.

The Digital Communications Officer will play a key role in supporting the Head of

Communications & Marketing manage the ‘public face’ and reputation of the MS Trust.

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee Assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and  Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

· Excellent transport links to London and Cambridge by train.

· Ample free parking for commuters.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

 As part of our commitment to equality, diversity and inclusion (EDI), we appreciate

your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 5pm on 30 July 2025

First Interviews: 4 August 2025

The Vacancy

The Independent Monitoring Service is seeking to recruit professionals with experience of working with children and vulnerable adults to the role of Independent Visitor in South & East Yorkshire, in particular, Doncaster, Sheffield and Rotherham. 

The role of Independent Visitors is to provide visiting services on behalf of NYAS which are consistent with the National Quality Standards for Children’s Homes, Residential Special School Standards, Welsh National Minimum Standards, Health and Social Care Standards Scotland and CQC regulations. The main duties are:

• To undertake monthly visits to identified homes in accordance with the requirements of the relevant NYAS manager.

These visits will be:

Regulation 44 visits to residential children’s homes, short breaks and secure units.

Regulation 25 visits to residential family centres.

Care Quality Commission visits to residential adult homes.

Care Inspectorate Wales regulation 8 visits to residential children’s homes.

RSS20 visits to residential special schools.

Health and social care standards Scotland residential children’s homes.

Monitoring visits to unregulated provision.

• To undertake all tasks as identified by the relevant NYAS manager, during the visits and thereafter, in order to fulfil all aspects of the role.
• To provide factual reports within set timescales as required by the relevant NYAS manager.

Candidates should have demonstrable knowledge and understanding of regulated services and their inspection frameworks and also knowledge of current legislation and statutory guidance relating to children, young people and adults at risk particularly those in residential care.

Candidates must have experience of working within a social or health care organisation, safeguarding and experience of managing complex relationships across a diverse field, e.g. OFSTED inspectors, social workers, residential care workers and registered managers, health care professionals.

Candidates should also possess a professional qualification in a related field, i.e. social work, residential care, health care professional, advocacy or youth work.

This is a self-employed position and you will be paid a sessional rate.

You will also be required to complete annual safeguarding and compliance including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity. You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD. You can do this on the e-learning platform at a significantly reduced cost compared to undertaking each course individually with different providers.

Note for candidates - when completing the application form, it is important that you refer to the person specification within the contract delivery specification and detail how you can evidence the criteria.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Birmingham.

• The Birmingham Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Birmingham Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Thursday, 31st July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector