Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 2 roles available: 1 based in West Midlands and 1 in East Midlands with regular travel across your geographical area. We are offering an £8,000 relocation bonus for those living outside of the Midlands who wish to relocate for this position.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

There will also be opportunities for further professional development after 12 months of employment.

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.

About FareShare Midlands

FareShare Midlands is a local charity fighting food poverty by tackling food waste. We source food that is surplus to requirements - from suppliers, retailers and manufacturers - and rely on an army of volunteers to help redistribute this food to local charities and community groups who provide meals and food parcels to vulnerable people. Our food reaches many, including individuals who are homeless, unemployed, socially isolated, school breakfast clubs, community centres and those recovering from addictions. 

Right now our food is distributed to 450 frontline charities reaching more than 35,000 vulnerable people every week, but we want to do more!

FareShare Midlands’ Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger Fighting hunger, tackling food waste

Main purpose of this role

As a Community Coordinator, your role will focus on the growth and sustainability of our network of community food groups in the region. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining our membership, income, and raising awareness of FareShare Midlands with partners and stakeholders and the wider public.

Location and hours

Initally we're looking for someone to commit 22.5 hours each week, with the intention that this becomes a full time role from March 2021. 

The successful candidate can be based anywhere in the Midlands, but with the knowledge that this role will focus on developing the eastern side of the region and frequent travel will be required (when appropriate and taking account of Covid-19 restrictions). Everyone at FareShare Midlands is assigned a warehouse base in either Nottingham, Leicester or Birmingham, but it is expected that this role will have a mix of home working and working from a warehouse base.

 Duties and Responsibilities

• Retain, develop and grow Community Food Membership for FareShare Midlands across the east of the region.
• Recruit new Community Food Members ensuring high standards of customer care and establishing sustainable member networks.
• Ensure income and growth targets for Community Food Membership are met.
• Work closely with FareShare Go to promote a “One FareShare” offer for our members that enhances shared learning and offers the best possible customer service
• Support the Development Managers and fundraising team with funding bids in the geographic areas you cover.
• Support the implementation of high quality customer care protocols and processes towards our Community Food Members.
• Ensure record keeping and database systems are up to date.
• Work cross functionally with internal teams, particularly the operations team and the finance team, to ensure all elements of membership link together for excellent customer service.
• Develop and maintain strong working relationships with key stakeholders.
• Monitor standards of customer service to existing members.
• Support communications, PR and Marketing in line with the function needs.
• Ensure impact data on development activity is captured, reviewed and reported.
• Carry out any other duties as may be required in order to maintain service for FareShare Midlands.

Person Specification

Essential Experience, Skills & Qualities

• Experience of developing sustainable membership and/or partnerships.
• Excellent communication skills, particularly in writing proposals, presentations and reports.
• Established numeracy skills with excellent attention to detail.
• Proven ability to form good working relations, both internally and externally
• Ability to work on own initiative and to meet objectives and tight deadlines under pressure
• Strong organisation skills
• Good research skills with experience of identifying quality new leads. 
• Computer literate – Microsoft Word, Excel, PowerPoint.
• Ability to work in collaboration with internal teams and external stakeholders.
• Computer literate – Microsoft Word, Excel, PowerPoint.
• Can drive and have access to a vehicle – willing to travel (there will a fair amount of travel required) 
• Ability to work flexible hours in accordance to charity needs
• A moral commitment to FareShare core values as an organisation

Desired Experience

• Degree or higher in environmental, sustainability or development fields
• Established experience in securing new business and income generation and/or business development.

Closing Date is midnight, 1 November 2020

Interviews will be held virtually on Thursday 12 November 2020

Who we are:

You can be forgiven if you’ve never heard of us before. We think we’re pretty unique here at the Coal Authority where we are making a better future for people and the environment in mining areas.

We’re a great bunch of people to work with. We all have a united passion and desire to live and breathe our values. We are inclusive, trusted and progressive in everything that we do.

With a genuine commitment to flexible working, we believe that work life balance is incredibly important. There are a number of benefits that you’ll access being a part of our inclusive team including flexi time, 27.5 days holiday (with an additional 6 days flexi time), civil service pension scheme, gym membership contribution, and professional membership.

About the role:

As Research Manager you’ll help connect the organisation to what’s happening externally to inform strategy and engagement.

You’ll undertake and manage research into activities taking place across a wide range of our stakeholders and support work with ministers, elected mayors, MPs, MSPs, MSs, chief executives and directors.

You’ll work closely with colleagues to understand our current relationships and ensure information is recorded and managed effectively.

As Research Manager you’ll also work with us to develop and manage a small and productive team.

This role will be working from home initially, after which time there’s flexibility to work from home for part of the week.  

About you:

With experience in undertaking research, analysing results and providing recommendations to others you’ll bring new insights from the external environment to help us create a better future from our mining past.

You’ll have an eye for detail and the ability to work at pace to deliver real results for the communities we serve.

A positive team worker who works well with others, you’ll naturally have an interest in people and helping them to develop – so even if you’ve not managed a small team before we’d like to hear from you. We’ll work with you to take that first step and give you access to a range of learning and development opportunities.

Working at the Coal Authority:

Equality, Diversity and Inclusion:

The Coal Authority is committed to developing a supportive, inclusive, caring and positive community. We encourage applications from people with the required skills and experience, from different backgrounds, cultures, ethnicities and beliefs.  Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive. We offer a guaranteed interview for candidates with disabilities who meet the basic selection criteria.

If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the HR team.

Other essential information

Schedule:

Application closing date: Thursday 29th October 2020

The Coal Authority is currently following all required social distancing practices during our recruitment process.

Application outcome:

Only candidates invited to interview will be contacted. If you have not heard anything within 2 weeks of the closing date, please consider your application unsuccessful.

Security:

Successful candidates must pass basic security checks and will be subject to UK Immigration requirements. 

NIGHT SUPPORT WORKER, SHERWOOD STREET CENTRE, MANSFIELD, PERMANENT, 37 HPW, FRWK03 £16,915 - £18,430 PLUS 7.5% ENHANCEMENT FOR HOURS WORKED BETWEEN 10 PM AND 7 AM

The Sherwood Street Centre offers high quality 24-hour hostel accommodation in Mansfield for people who have either been sleeping rough or at immediate risk of doing so.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an expectation you will be dealing with the public in a busy, often challenging service environment - experience of working in housing and homelessness or similar supportive environments is not necessary but desirable. 

The main functions of these roles are;

• To ensure that clients and the building are safe and secure
• To build the skills and confidence of service users to empower them in maximising their independence
• To enable people to move on and resettle from the service in a timely and appropriate way.
• To contribute to the aims of the service
• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE

As Advocacy Service Manager, you will oversee, inform and create a service delivery strategy that contributes to the effectiveness of the service and is contract compliant. 

You will lead on the service delivery of the One advocacy contract, a statutory provision within Citizens Advice Mid Mercia (CAMM). 

You will provide a robust, reliable, professional, consistent and boundaried service to adults within Derby City, with a small team of direct reports; staff and volunteers alike:

• IMCA
• RPPR (DoLS)
• IMHA
• Care Act
• NHS complaints
• Specialist (non-statutory advocacy).

Planning and development

• Have safeguarding is at the forefront of all practice within the One advocacy team
• Advise Dep. CEO/SMT on staffing and service delivery issues
• Co-ordinate activities, procedures and systems to promote common policies and/or practices within the appropriate service delivery area
• Implement IT and other resource strategies within CAMM guidelines
• Participate in initiatives as appropriate and contribute to the work of partners and stakeholders
• Support the strategic development of CAMM & One advocacy, to ensure its management and services to clients reflect and support the CAMM quality and diversity strategy.

Service delivery

• Record and analyse data to provide reports to Commissioners
• Supervise the work of the team to ensure that standards meet CAMM and funders contractual requirements
• Ensure service delivery and adequate cover from available staff
• Monitor, report and feedback the quality of advocacy support provided
• Maintain and develop standards of service delivery
• Research, identify and respond to advocacy needs, in particular the needs of identified vulnerable client demographics
• Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control
• Assist and advise the relevant managers on compliance with CAMM and external funders
• Provide performance reports on a monthly basis to the Dep. CEO.

Financial management

• Contribute to decisions on allocation of resources
• Oversee the team budget for expenses and training
• Responsibility for spot purchase contracts, invoices and payments.

Staff management

• Ensure all team members are aware of, and able to effectively report and disclose safeguarding concerns
• Ability to delegate as appropriate
• Attend regular meetings of the management team
• Schedule, attend and document regular team meetings
• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best, ensuring CORE values are adhered to at all times
• Ensure the effective performance management and development of staff through weekly supervision sessions, the appraisal process and learning and development, incl. the disciplinary and capability processes and reflective practice
• Able to prioritise own caseload, and that of individual team members
• Plan and allocate work, monitor achievement of deadlines and support staff as appropriate
• Ensure that the service area is adequately staffed and resourced
• In accordance with CAMM and service procedures, assist the SMT in implementing employment policies and procedures
• Encourage good teamwork and lines of communication between all members of staff
• Ensure recruitment, induction and training of new staff as appropriate.

Administration

• Oversee and monitor effective and efficient administrative systems
• Monitor an effective health and safety policy with regard to staff, equipment and premises within statutory requirements
• Maintain complaints procedures in accordance with CAMM guidelines.

Learning and development

• Undertake mentoring, coaching and effective development of staff and volunteers by checking competences, case reviews, file audits and shadowing
• Identify and implement own learning and development needs
• Maintain the service area's learning and development plan
• Identify knowledge gaps within the team and source external training
• Record all individual and team training attended, for Commissioners reports
• Identify the learning and development needs of staff through support and supervision and contribute towards CAMM’s learning and development plan.

Person specification

• The ability to commit to, and work within, the aims, principles and policies of CAMM and one advocacy
• Proven ability to manage people including the ability to recruit, develop and motivate staff and volunteers
• Able to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to monitor and maintain casework systems and procedures
• Proven ability of monitoring and maintaining service delivery against agreed targets
• Ability to communicate effectively, verbally and in writing
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing
• Ability to ensure best use of IT systems and packages in the provision of advice services
• Ability to monitor and analyse statistics and to check accuracy of calculations
• Ability to work with a variety of organisations and to earn and maintain the trust of those people
• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area, with constant interruptions
• Ability to manage a budget and contribute to decisions on the allocation of resources
• Ability to plan and manage projects
• Commitment to continuing professional development (CPD)
• Adhere to CAMM CORE values at all times.

Reports to: Deputy CEO/SMT

Interviews will be held when suitable candidates apply.

This vacancy will close when a suitable candidate has been found.

An application form and guidance can be downloaded from our website or this advertisement.

All completed applications should be sent to the email address at the end of the application form.

COVID-19 considerations:
Covid-19 measures in place in all office locations.