Learning and development trainer jobs in cheam, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resettlement Coordinator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Resettlement Coordinator
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £30,000
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Flexibility may be required around these hours as per service and resident requirements, as well as activities which may fall outside these hours.
About the Role
We are hiring a Resettlement Coordinator to support residents who have complex needs and are ready to live independently out of residential support. You will provide practical support to residents who require help with finding and sustaining suitable accommodation and engaging with community based services such as councils, training providers, and local authorities. Our residents face challenges such as with their mental health, substance use, and homelessness. In this role, you will support them in overcoming their personal barriers to they can move forward in achieving their goals. Our aim is to reduce inequalities and improve access to health, employment, training, and social care.
Some key responsibilities include:
- Supporting residents to reach their goals, including to find suitable accommodation, through plans, assessments, reviews, and meetings.
- Developing and monitoring move on plans, liaising with partners to provide housing and resettlement support to residents.
- Developing and running clinics for residents to support with their move on journey through projects, individual sessions, group activities, and events.
- Providing advice, information, guidance, and life skills training to residents as required.
- Creating strengths based assessments and deliver holistic support and risk plans to help residents/participants achieve goals and stay safe
About You
We are looking for someone who is driven to provide high quality, effective, and person centred support to others. You will have a passion to help those who have experienced or face homelessness, wanting to make a difference to lives, and support those with multiple and complex needs. Our residents and participants come from all walks of life and previous experience and we put them at the forefront of our services. You will thrive in this environment and have a real desire to provide personalised support to others.
- Confident leadership skills able to inspire and motivate staff and participants, ensuring effective delivery of move on plans.
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the housing and social needs of people with multiple and complex needs
- Experience liaising with internal teams and external partners to progress housing outcomes and support resettlement plans.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.
The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.
The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).
The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.
The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.
This role requires exceptional organisational, interpersonal, time-management, and analytical skills.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Demonstrable experience in a senior operations and/or compliance role (5+ years).
- Experience with Finance, Governance, and Human Resources.
- Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
- Experience organising events, preferably in more than one jurisdiction.
- Experience with line-management.
REQUIRED SKILLS & ABILITIES
- Demonstrated skills in managing HR and Finance functions.
- Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
- Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
- Excellent understanding and knowledge of the political and human rights situation in Palestine.
- Facilitation proficiency, both remotely and in in-person events.
- Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
- Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
- Ability to prioritise and delegate tasks and manage a busy workload.
- Commitment to anti-racism, anti-discrimination, and equal opportunities.
- Willingness to travel and work occasional unsocial hours as required.
- Flexibility within the broad remit of the post.
DESIRABLE EXPERIENCE AND SKILLS
- Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
- Master’s Degree in a related field.
- Basic knowledge of International and European law.
- Proficiency in German, Dutch, or Arabic.
MAIN DUTIES AND TASKS
Management
- Line manage Finance Manager and Human Resources Manager.
- Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
- Support direct reports in the implementation of Finance and HR strategy.
Compliance
- Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
- Ensure Dutch insurance compliance and associated operational requirements.
- Review and monitor payroll monthly.
- Lead the establishment of a German legal entity, working with external advisors as needed.
- Oversee the British office operations, including the evaluation of office space.
- Conduct a review of office costs and usage.
- Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.
Staff Coordination
- Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
- Coordinate the logistics of annual departmental gatherings.
- Organise Work Team gatherings, supporting cross-departmental collaboration.
- Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
- Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
- Support the coordination of Monthly Staff Assemblies.
People & HR
- Oversee HR policy implementation and delivery of the annual People Strategy.
- Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
- Oversee the development of an Organisational Handbook.
- Review and improve the performance review process.
- Establish promotion guidelines to create transparent career progression pathways.
- Maintain and update the Organisational Chart quarterly.
- Review the Organisational Wiki (“The Fridge”) yearly.
Finance
- Oversee ELSC financial operations.
- Support the Finance Manager, providing oversight and strategic direction.
- Ensure effective operation of the Finance Committee, led by the Finance Manager.
- Review and distribute monthly financial reports to Department Heads via the Finance Committee.
- Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
- Oversee completion of the organisational audit.
- Support short-term investment strategies.
- Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
- Liaise and coordinate with the ELSC Treasurer Board member.
Training
- Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
- Lead investment in staff training and development initiatives to strengthen organisational capacity.
- Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
Use your strategic human resource leadership skills to help bring freedom from slavery and violence.
At IJM, we’re seeing the impossible become reality: entire justice systems transformed, violence reduced by up to 85%, and thousands of lives transformed. Now we’re stepping into a new season—scaling to rescue and protect millions.
To get there, we’re looking for an HR Business Partner to support the growth of our Programme Offices and Advancement Offices in Europe and Africa. You will serve as a bridge between regional and global leaders, ensuring we are aligned to our ambitious global mission and priorities. You will develop a strategic HR function for the region that supports talent acquisition and development, embeds our culture of agility and partnership, data-driven decision-making and spiritual formation.
You will bring outstanding HR business partnering experience at progressively senior levels, ideally within complex, matrixed and global organizations, a passion for justice and a mature Christian faith.
If you’re ready to put your strategic HR leadership skills to work so that all may be free, please see the job pack attached and prayerfully consider joining us. Closing date 7th January.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager - Wimbledon
Permanent, 35 hours
Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.
Wimbledon shop - 84 The Broadway, London, SW19 1RH
Make a real difference to the lives of disabled people
The salary for this role is £23,581.58 a year and a market supplement of £2,000 a year will also be added to this role.
Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
As Shop Manager of Scope's Wimbledon shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
For more information about the role’s responsibilities, and the skills and experience required please visit our website.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will:
· Be commercial
· Have a can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player with a strong work ethic
· Have excellent accuracy and attention to detail.
· Be proficient in the use of Microsoft Office.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Tuesday 23 December 2025.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Peer Support Mentor
Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.
About the Role
We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
Some key responsibilities include:
- Supporting residents with daily tasks
- Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.
- Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.
- Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.
- Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.
- Good written and verbal communication, with effective relationship building skills.
- Good time management, able to prioritise and manage your own workload.
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.
Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed. In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.
In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers. Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.
You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.
• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).
Our Mission is to meet the basic human needs of homeless and isolated people through a range of high quality and easily accessible services.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Recovery Worker
Location: Brent - Unfortunately there is no step free access available on this site.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: 17.5 hours per week on a rolling rota between Monday to Sunday 19:45 - 07:15. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.
About the Role
We're looking for a Recovery Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.
Working in a trauma-informed and psychologically informed environment, you’ll empower residents to achieve their goals and improve their well-being. This role involves working closely with residents during the night, conducting welfare checks, providing guidance, and responding to individual needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.
Some key responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Focusing on empowering our residents to take control over their lives and meet their personal goals
- Planning activities to engage residents with other people, communities, and opportunities
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About the opportunity
Action Tutoring is the largest tutoring charity in the country. At the heart of our work is closing the attainment gap for pupils facing disadvantage in the UK by harnessing the power of tutoring. We are seeking an inspiring and strategic Interim Chief Executive Officer (maternity cover) to lead our growing charity, ensuring the charity continues to achieve benchmark-beating results for the pupils we support. In 2025-26, our work will reach 7,000 pupils supported by more than 80 staff and 2,500 volunteer tutors. This role would suit someone with experience of interim senior leadership roles, wanting to make a difference in an area with proven impact on outcomes for children and young people.
Closing date: Wednesday, 17th December 2025
Interviews: Between 8th and 16th January 2026
Start date: Ideally, Monday, 23rd March 2026
Contract and hours: Fixed-term, 9 to 12-month maternity cover. We are open to discussions regarding the working pattern, and welcome applications for 0.8 FTE up to 1 FTE. A full working week is 37.5 hours. We offer flexible working hours. The core working hours are 9:30 AM to 4:00 PM. Applications from candidates seeking a secondment are welcome.
Location: Hybrid working with 2 or 3 days per week, in London, dependent on meetings and occasionally with short notice. Our London office address is: Fivefields, 8-10 Grosvenor Gardens, Victoria, SW1W 0DH
Duties and Responsibilities
The Interim CEO (maternity cover) is responsible for maintaining the high performance of the charity, overseeing the delivery of key strategic goals in line with our mission and aims. During the period of this appointment, you will lead the organisation through its annual school sales process (Spring 26), ensure the successful delivery of a key strategic project testing AI in our delivery model (Summer and Autumn 26) and set the organisation up for success in a new academic year (Autumn 26).
Vision, Strategy and Delivery
- Working with the Board to implement the vision and mission of the charity.
- Responsible for implementing the agreed strategy.
People and Cultural Leadership
- Overall people and cultural leadership, empowering the team the maintain the positive working culture with behaviours that align closely to the charity’s values.
- Ensuring operational excellence is maintained across the organisation.
Advocacy
- Representing Action Tutoring externally to a range of stakeholders, including school leaders, policymakers, the media and funders, to raise the profile of Action Tutoring and awareness of the cause.
- Sustain constructive working relationships with other education charities, sharing good practice and working collaboratively to improve educational outcomes.
Finance and Fundraising
- Overseeing financial management of the charity supported by the Director of Finance & Operations.
- Lead fundraising alongside the Head of Philanthropy to ensure fundraising targets set by the Board are met.
Line Management
- Direct line management of the Senior Leadership Team (3 Directors), the Head of Impact & Quality and the Head of Philanthropy, covering the five departments of the organisati
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Proven track record as a CEO in a not-for-profit organisation, experience as an Interim CEO is desirable but not essential. The ability to get up to speed quickly will be vital.
- Experience of working within a delivery-based organisation and an understanding of how to ensure quality, efficiency, and impact in that context.
- Commercial mindset, with proven success in fundraising and/or sales targets to meet set targets and secure income for ongoing operations.
- Experience overseeing pilots of new delivery modes, applying a theory of change approach to learning.
- Experience in developing and executing strategic plans and complex projects to achieve organisational vision and mission.
- Strong communication skills, with experience representing organisations externally to various stakeholders (e.g., school leaders, partners, funders).
- Understanding of the education sector, and the needs and drivers of stakeholders across the education space.
- Ability to diagnose and dissect complex problems and encourage scalable solutions to novel issues.
- Experience in empowering senior leaders and the wider organisations to meet ambitious targets.
- Ability to foster a positive working culture, aligned with Action Tutoring’s values.
- Strong financial management skills.
- Knowledge of governance structures and experience in working closely with a board of trustees, including managing strategic risk.
- Comfortable with data and committed to driving impact across the organisation.
You will be likely be more successful in this role if you have the following personal attributes:
- Passion for addressing educational disadvantage and closing the attainment gap.
- Collaborative mindset and the ability to build strong, constructive relationships with other organisations and charities, fostering collaboration and sharing of best practices.
- High ethical standards and personal integrity, with a commitment to transparency and accountability in leadership.
- Resilient and adaptable with the ability to thrive in an evolving and challenging external environment, and to adjust to shifts in the education landscape.
- Strong commitment to fostering a diverse and inclusive working environment.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BACKGROUND
Ashiana is a ‘by and for’ women led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by Violence Against Women & Girls (VAWG).
OUR SERVICES
Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.
Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.
We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.
PRIMARY TASK:
The post is instrumental in overseeing the delivery of a comprehensive package of services and care for women in our refuges. To provide a safe environment and a service that is appropriate to the needs of young BME women particularly those from South Asian, Turkish and Middle Eastern communities and to support ex-clients following resettlement.
The post holder will have a caseload of clients and be responsible for providing advice, advocacy, casework and support to women and girls, advocating on behalf of these women and making others aware of their particular needs. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of minoritised communities in all aspects of their duties and responsibilities.
Please see the attached the full job description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and passionate fundraising professional ready to lead a busy team and make a meaningful impact?
We’re looking for an Individual Giving Fundraising Manager to take the lead in delivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice. With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference.
In this role, you will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme.
You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause. You’ll contribute to the development of operational plans, income targets and annual budgets.
About You:
You’ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You’re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight.
If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you.
Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.
This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate. We also offer home working opportunities at St Catherine's, however, onsite attendance is expected.
When you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: that will be here for you through the joyful memories, final goodbyes and moments after. If that sounds like something you’d find fulfilling, please apply today.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
- 25 days holiday, increasing with length of service to 30 days + public holidays
- Option to buy or sell up to 1 week of annual leave
- Day off for volunteering
- Day off for moving house
- Blue Light Card
- Cycle to work scheme
- Eye test vouchers
- Generous Pension – Up to 9% employer contributions or honour of NHS pension
- Enhanced maternity/adoption pay
- Life Assurance – 4x basic salary
- Pay enhancement of unsocial hours
- Flu Jabs
- Counselling Offering
- Discounted Gym
- Schwartz rounds
- Wellbeing Supervision (aka clinical supervision)
- Career pathway and progression
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.
If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you!
If you require any additional information or would like to discuss this role further, please visit our website.
The client requests no contact from agencies or media sales.
Senior Communications Manager
FCDO Research Commissioning Centre (3ie)
1. Background
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage research to enhance development and foreign policy impact. The RCC, co-led by the International Initiative for Impact Evaluation (3ie) and the University of Birmingham, provides support to FCDO teams for commissioning and delivering high-quality and impactful research. It addresses challenges associated with research bureaucracy by providing a streamlined process for commissioning and delivering FCDO-funded research.
This role is based at 3ie, working closely with colleagues at the FCDO, University of Birmingham and across the RCC consortium. This is a fixed-term position for the RCC, which is a pilot project that began on the 6th June, 2023, and is due to run until the 5th June, 2028. The role is linked directly to the project funding.
The International Initiative of Impact Evaluation is a mission-driven, non-profit organization dedicated to using evidence to transform people's lives in low- and middle-income countries. We are the global leader in funding, producing, and synthesizing high-quality evidence of what works, for whom, how, why and at what cost. We believe better policy-relevant evidence will make development more effective. 3ie is a registered non-governmental organization in the US. It has offices in New Delhi, London and Washington, DC.
2. Position summary
3ie is inviting applications for a Senior Communications Manager to join the FCDO Research Commissioning Centre (RCC) team at 3ie. With the RCC entering its third year of operation, this is an exciting time to join the project.
The role will be responsible for the strategic management of RCC communications and for the oversight and management of the Global Research and Technology Development (GRTD) website . The position will work closely with the team of the FCDO Chief Scientific Adviser and FCDO’s Deputy Head of Research to support the development and rollout of GRTD, suiting a strategic thinker with experience or knowledge of leading communications and engagement campaigns.
The successful candidate will be a highly organised, skilled communicator with excellent command over producing a range of communication and knowledge products such as blogs, policy briefs, infographics, impact stories and case studies, as well as editing technical writing. Prior experience in social media and event management, is desirable. They will be a self-starter with a can-do, team-player attitude.
The ideal candidate will be based in the UK and have the flexibility to travel to London for in-person meetings and events as required. The candidate will need to work according to UK office hours. The role will largely be remote working with dedicated in-person time with the RCC team and with FCDO.
3. Key job responsibilities
a) GRTD website development oversight and strategy; FCDO GRTD communications, branding and development
- Work with FCDO to develop a coherent strategy and campaign for engaging with and communicating GRTD to external partners. Manage the relationship with FCDO communications counterparts in delivering the vision for GRTD
- Lead engagement with FCDO to determine design of enhancements and new features for GRTD; oversee these developments, managing external contractors (when required) and working with technical colleagues to ensure developments are fit for purpose
- Collaborate with FCDO teams to support the rollout and visibility of the GRTD brand
- Contribute to the development and implementation of editorial standards, templates, and guidance for GRTD content, in coordination with FCDO and RCC stakeholders
- Assist in the dissemination of impact stories and research outputs that align with GRTD branding and strategic objectives
- Support stakeholder engagement activities and campaigns led by FCDO to promote the GRTD platform, where relevant to RCC-funded research
- Monitor digital engagement with and develop KPIs to track performance, with a focus on continuous improvement and optimization
b) RCC presence on GRTD
- Ensure the RCC is adequately presented on GRTD and that the design and structure of RCC pages is coherent and promotes the RCC vision
- Create, edit and post new website content for the RCC on GRTD as required
- Coordinate with the 3ie Strategic Communications Office to monitor the website regularly to ensure content is updated and bugs are identified.
c) RCC Communications
Strategy:
- Lead the development, implementation and monitoring of the RCC’s overall communication and engagement strategy, including areas of thought leadership around best practice evidence led by the RCC.
Content:
- Strategise on new communication products (including website content, impact stories, blogs, media articles, social media and multimedia content), launches, events, and online promotions Edit, manage and publish research commissioning call documents and participate and manage related events such as Early Market Engagements, FAQ sessions, etc.
- Work with RCC Grantees and project teams editing and publishing RCC publications and deliverables, including reports, briefs and other publications.
- Create social media content and manage dissemination through 3ie’s social media channels, working with 3ie colleagues (NB: RCC social media channels may be established and in this case the role will directly manage these).
- Events and engagement: Provide end-to-end support for workshops and events, including content, budget, logistics, communication and marketing
- Provide inputs for communication and implementation plans for research funded by the RCC.
d) Project management: Ensure that RCC publications and communications products are processed in a timely manner and published on GRTD
- Maintain and update process documents, guidelines and templates for external communications for the RCC and for communications from grantees.
- Oversee the implementation of and improvements to RCC’s branding and logo suite as needed.
e) Stakeholder support: Work closely with RCC staff to cultivate relationships across the research ecosystem, consortium and with grantees. This is likely to include RCC representation at external events.
f) Support RCC grantees: Provide guidance and advise on dissemination activities to grant recipients. Review and approve the engagement and dissemination products and plans submitted by RCC grant recipients as part of their work on RCC-funded projects and support the wider RCC team to monitor engagement activities undertaken by grantees.
g) Knowledge sharing: Collect and collate impact stories for the RCC to support both learning and reporting requirements
4. Qualifications and skills
- Master’s degree in journalism, public affairs, marketing, or a field directly relevant to international development, including formal communication training. Exceptional candidates with a bachelor's degree and extensive work experience may be considered
- At least seven to ten years of experience in a communication role in development sector.
- Proven ability to plan and implement communication and engagement strategies for organizations and research projects
- Knowledge of tools for graphic design, content management, social media and event management is desirable (e.g., InDesign, Photoshop, Mailchimp, Canva, Drupal, etc.)
- Proven project management and coordination skills to ensure on-time delivery
- Excellent English writing and editing skills; cross-platform writing experience is desirable
- Self-motivated, creative, and multi-tasker with a proven ability to work under tight deadlines accurately and professionally
- Excellent interpersonal skills and willingness to work in a matrix-organized team environment
- Experience working with UK government departments is desirable
5. Eligibility
3ie is an equal-opportunity employer. We do not discriminate on the basis of sex, age, ethnicity, disability, caste, religion or sexual orientation. We particularly encourage women, ethnic minorities and persons with disabilities to apply.
6. Terms of employment
The salary range for this position is competitive and commensurate based on qualifications and experience. Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
7. How to Apply
Your application must include the following information*:
• A cover letter (not exceeding two pages) highlighting your qualifications and experience relevant to the terms of reference.
• Curriculum vitae along with names and contact information for at least three professional references.
*Incomplete applications will not be considered.
The deadline for receiving applications is 21 December, 2025. Only the shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please full Job description on our website
We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£37,500.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.
The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.
The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.
The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.
This is a 12-month fixed-term contract, with a potential 6-month extension.
Essential:
Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders
Desirable:
Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Islington (with some travel across Enfield, Camden, Haringey, Hackney, Waltham Forest, Barnet and Tower Hamlets)
Salary: £50,500 per annum (pending salary review)
Hours: 37.5 hours per week or 30 hours per week (part-time basis)
Contract: Fixed Term Contract (Until 31st March 2026 - with possible extension)
Closing Date: Thursday 1st Janaury 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Counselling Pyschologist at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the service
This exciting partnership provides specialist advocacy for women whose experience of violence (VAWG) intersects with multiple and severe disadvantage. We work with women who are frequently excluded from mainstream services and/or find it hard to engage with support which increases their vulnerability and risk. Our assertive outreach approach, working across eight London boroughs, enables women to access support, increase their self-esteem, reduce their risk and make safe choices.
About the role
Solace Women’s Aid is delighted to be the lead partner for this innovative cross-borough project, funded by MOPAC. We are looking for an experienced, dynamic Psychologist to use their knowledge and skills in psychological theory and practice to support non-clinical advocates working with women experiencing VAWG and severe and multiple disadvantage.
About you
You will have experience working as a clinical, counselling or forensic psychologist. Your role will include fostering trauma-informed practice in the project, providing clinical support to non-clinical advocates through conducting ongoing Reflective Practice and clinical supervision.
You will be able to demonstrate knowledge of the intersection between severe and multiple disadvantage and VAWG and a strong understanding of how this can make it difficult for women to engage with support. You will have worked with people experiencing various aspects of severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution, offending history and children taken into Care.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
