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Learning and development trainer jobs in temple, greater london

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Top job
Médecins Sans Frontières/Doctors Without Borders (MSF), London (Hybrid)
£40,682 per year
Join a highly successful fundraising team managing day to day functioning of our CRM system and more!
Posted 1 day ago
Top job
Catholic Children's Society, London (On-site)
£30,000 - £32,000 per year
Are you keen to develop your finance skills and help support disadvantaged children and families? This role could be for you!
Posted 5 days ago Apply Now
Top job
Single Homeless Project, Greater London (On-site)
Starting at £27,413.19 and rising incrementally to £30,239.20 per annum (pro rata)
Commitment to empowering people on probation to move forward with stable, secure housing, often a critical turning point in their journey.
Posted 6 days ago
Closing in 5 days
Sufra NW London, Greater London (Hybrid)
£36,565 - £41,200 per year
Ready to make a difference? Join our passionate team and be at the heart of Sufra’s mission to fight poverty & build community in NW London.
Posted 1 week ago
Closing tomorrow
King's College London Students' Union, London (On-site)
£26,256 - £32,334 per year
Posted 1 week ago
Look Ahead Care Support and Housing, Hertfordshire (On-site)
Up to £34000 per annum + Benefits include 25 days Annual Leave, etc
Posted 1 week ago
Closing in 5 days
Myeloma UK, Remote
£33,725 - £36,148 per year
Posted 1 week ago
Closing in 5 days
Myeloma UK, Remote
£38,908 - £41,676 per year
Posted 1 week ago
LandAid Charitable Trust, Remote
£50,000 - £55,000 per year
Posted 1 week ago
Page 7 of 20
London, Greater London (Hybrid) 1.88 miles
£40,682 per year
Full-time
Permanent
Job description

We have an exciting opportunity for an experienced CRM Officer to join our Fundraising team. Under the supervision of the CRM and Data Insight Manager and alongside two CRM Officers, you will manage the day-to-day functioning of the system. The role is responsible for producing complex mailing data selections, importing data into CRM via an ETL tool, supporting CRM development improvements for the Fundraising team, data cleansing and fundraising performance reporting.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid 2 days per week London office

Salary: £40,682.16 per annum

Job Purpose:

The CRM Officer plays a pivotal role, providing the day-to-day support needed to ensure there is a functioning CRM system for the Fundraising team.

Working under the supervision of the CRM and Data Insight Manager, the CRM Officer is responsible for managing regular data imports into CRM, providing data selections, reporting and performance analysis, system development, team training and running data cleansing routines. 

They are also responsible for developing and maintaining system user guides.

Knowledge, Skills & Experience:

  • Considerable experience of CRM database systems, preferably in the non-for-profit sector.
  • Experience of using Microsoft Dynamics and Power Automate is essential.
  • Experience of using KingswaySoft or another ETL tool with good programming skills such as SQL.
  • Experience of segmenting and building data selections for supporter communications.
  • A systematic and organised approach with a proven ability to follow things through and meet regular deadlines.
  • An excellent level of numeracy combined with accuracy and attention to detail around data processing.
  • Demonstrable knowledge of Microsoft Excel to an advanced level including the ability to produce and manipulate data to inform Fundraising activities.
  • Experience of gathering data from various sources and producing reports.
  • Confident interpersonal and negotiating skills with an ability to manage and build relationships with external suppliers, as well as with colleagues.
  • Self-motivated, flexible and able to work without close supervision.
  • Ability to manage and prioritise a busy workload amid conflicting demands.
  • Flexibility to take on other related tasks combined with willingness to learn.
  • Fluency in written and spoken English.
  • Commitment to the aims and values of Médecins Sans Frontières.
  • Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Right to work in the UK - Candidates must have the right to work in the UK. 

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

18 May 2025, 11:59pm (BST)

Incomplete applications will not be considered.

We look forward to receiving your application!

Posted by
Médecins Sans Frontières/Doctors Without Borders (MSF) View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Tuesday, 6 May 2025
Closing date: 18 May 2025 at 23:30
Tags: Fundraising, CRM

The client requests no contact from agencies or media sales.