Learning and development trainer jobs in trowbridge, wiltshire

Our Employment Plus Services is looking to employee an Employability Support Apprentice to work in a supported learning environment to develop the skills and knowledge which will assist in completing the necessary qualifications and secure employment and career progression in the future.

Please note in regards to location this role is based in Bristol and travel may be required across Bristol, Bath and South Gloucestershire. 

As the Employability Support Apprentice, you will;

• To undertake a development programme leading to a Level 3 in Business Administration as part of an apprenticeship.
• Actively participate in your own development plan as agreed with the Line Manager and the assessor from the training provider
• As directed, undertake a work programme to develop practical skills, knowledge and experience of Employability Support, including:  Case loading, person Centred Support, team Working. motivational Interviewing. action Planning. reporting and employability legislation

To be successful in this position you will have;

• Level 2 qualification in English, Mathematics and Information Technology - Or equivalent experience
• Ability and willingness to follow instructions and learn new tasks
• Ability to work flexibly as part of a team
• Ability to work in a community focussed environment
• Good work ethic
• Desire to work with those disadvantaged by unemployment 5 Motivation
• Willingness to take responsibility for their own development
• Committed to completing the apprenticeship 6 Circumstances
• Ability to travel within region to gain experience of all aspects of our delivery

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; an employee assistance programme.

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK and an Enhanced DBS Disclosure Adult workforce, Driving Licence and relevant qualifications.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Thursday 29th May 2025.

SCIE Vision 

We are committed to building a society which enables people who draw on social care to live fulfilling lives. 

At the SCIE, we are driven by our values: 

·       Progressive – always learning and developing. 

·       Inclusive – working together for equality, diversity, and fairness. 

·       Credible – evidence-based, robust, and reliable. 

·       Transparent – open and honest. 

The role:

A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:

Coordinating and bringing together the day-to-day planning, monitoring and tracking of assigned workstreams, to report as per SCIE’s agreed Governance process for the DHSC Programme. 

With a proven ability to draw on and shape, sustain and lead on Programme Management you will coordinate activity that requires collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures.

Working closely with responsible Programme Head and Programme Director to support a proactive approach to organisation, problem-solving and innovation. 

What we are looking for:  

Example as below  

• Understanding of project and budget reporting, with the ability to prioritise effectively. 

• Ability to build positive relationships with colleagues and external partners.

• Good oral and written communication skills.   

• Strong planner with good attention to detail, communication, time management and analytical skills.   

• Proven ability to analyse qualitative and quantitative data to report on variances in performance of KPIs. 

• A proactive approach to organisation, problem-solving and innovation. 

• Commitment to equity, diversity, and inclusion 

• Understanding of Social Care Practice

• Experience of leading programmes

• Experience of leading teams

• Experience of using ICT effectively

What we offer in return: 

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE  

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us. 

The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.

With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:

Branch network and member support

• Work with the CEO to develop the SLA Branch Network and accompanying strategies
• Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
• Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
• Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities 
• Drive engagement and development of online communities as part of the branch network

 Training and events

• Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
• Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
• Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
• Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
• Support development of training programmes, toolkits and resources using member insight to inform

Outreach and communications

• Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
• Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
• Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
• Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
• Oversee the book review process in support of TSL, our quarterly journal
• Supporting management of the SLA resource library, working with colleagues to ensure alignment
• Support outreach to new audiences

Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally be able to demonstrate:

· experience of working in school libraries, the education sector and a strong understanding of the education landscape

· clear understanding of the curriculum and teaching and learning outcomes

· knowledge of children and young people’s literature

· experience developing and delivering inspirational training, to small and large groups, both online and in person

· experience creating training resources, toolkits and teaching and learning resources

· ability to galvanise and inspire others with flair and creativity

· the ability to manage own workload, prioritise and meet competing deadlines

· the ability to work hours flexibly around event and training delivery

An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.

The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.

We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and  we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please

Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.

About This Job

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.

Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.

· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.

· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.

· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.

· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.

· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.

· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.

· Undertake any other tasks as required to support the digital projects team and training initiatives.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Volunteering Development Officer - Local Groups
Reference: APR20257427
Location: Flexible in UK
Salary: £27,123.00 - £28,956.00, Per Annum Pro Rata
Hours: Part-Time, 22.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

The RSPB strategy to 2030 is all about saving nature through people. Our aim is that our volunteers and Local Groups are embedded in this strategy and continue to deliver impactful work to save nature. To do this, we want to build on our existing relationships and ways of working and harness their enthusiasm, working as one team for nature.

This role would continue the smooth transition from the Saving Nature through Local Groups project into core delivery, taking responsibility of the Vision and Local Group action plan.

What's the role about?

The successful candidate will raise the profile of our groups externally as well as empower and support staff to build productive and collaborative working relationships with the groups.

You will develop resources and guides that will help groups run efficiently, improve their activity programmes and grow their membership. Working closely with country teams you will deliver workshops, training and support to Local Groups as appropriate.

You will raise awareness and understanding of volunteering, championing it to ensure that it is valued and seen as a positive way of meeting business needs.

You will also deliver a recognised and respected source of leadership, support and transformational advice to the UKHQ team seeking to develop new volunteering initiatives.

This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs, ensuring that they identify and own the ‘once for all volunteering work’, i.e. the information, processes, procedures and projects that affect volunteering across the whole organisation, and support this through funding, project development, training and resources.

Essential skills, knowledge and experience:

• Understanding and knowledge of volunteering innovation, best practice and sector standards.
• Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation.
• Experience of providing operational advice and guidance on volunteer involvement to people at all levels.
• Building effective stakeholder relationships with a focus on community groups.
• Excellent planning and organisational skills; ability to manage and deliver a portfolio of work and balance the priorities and needs of multiple stakeholders.
• Ability to be proactive, use initiative and work independently.
• Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions.
• Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking.
• Experience of working in a customer-focused environment.

Desirable skills, knowledge and experience:

• Qualification in volunteer management.
• Good training, facilitation and coaching skills; ability to enthuse and inspire and increase others’ confidence.
• Experience of working in an HR/Customer database.

Closing date: 23:59, Wednesday 21st May 2025
We are looking to conduct interviews for this position from 4th June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:

• Our grants programme

• Our support programme

• Our directory (digital and book)

• Our penfriends programme

Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.

Your key responsibilities are to:

1. lead a motivated, happy team 

2. work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners 

3. develop and refine our programmes and services 

As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today. 

You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done.  You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.

You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.

With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow. 

Job description

1. Lead and manage the service delivery team

• Ensure excellent individual performance through regular one-to-one line management.

• Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.

• Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.

• Oversee safeguarding across the organization

2. Support operations across the SLT

• Write quarterly trustee reports on delivery impact and contribute to the annual report.

• Feed into fundraising bids and provide data and insights for funder reports as required.

• Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.

• Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.

• Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.

• Hold the delivery budget, working closely with the Finance Manager

3. Oversee programmes and services

• Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.

• Ensure high-quality service provision that maximises impact for long term prisoners.

• Oversee the development and implementation of a volunteer strategy 

• Use ethical processes to collect and analyse feedback and data to assess and improve service impact.

• Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.

• Unblock obstacles within services and programmes with a creative, solution-focused approach.

To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.

Person Specification

Essential Experience

• Leadership and effective high-support, high-challenge line management

• Working within (or lived experience of) prisons or criminal justice settings 

• Strong knowledge of service delivery and impact measurement

• Excellent organizational, planning and communication skills

• Safeguarding knowledge and practical implementation

• Project / programme and budget management 

• Digital / remote work fluency

• Ability to write clear, succinct reports, emails and other key communications

• Designing, developing, or implementing programmes or services

 Desirable Experience:

• Contract management

• Volunteer management and best practice in this area

• Galvanising and supporting a remote team

• Stakeholder engagement and partnership development

• Salesforce or CRM development

• Strategy development

Personal Attributes

• Commitment to the mission and belief in the importance of specialist support for long-term prisoners

• Committed to anti discriminatory and inclusive working practices

• An adaptable, solution-focused, can-do approach

• A systems-thinker who can be clear and decisive and support people to make projects fly

• A team player who can navigate the demands (and celebrate the joys!) of small charities

• Skilled at building relationships across the organisation and beyond it

• Unfazed by leadership of a remote team

• Curious and open to learning
   

Circumstances

• The right to work in the UK

• The ability to gain prison clearance

• The ability and desire to work remotely

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

The DAPO Project Manager will work closely with the DAPO Programme Manager and SafeLives Finance Manager to support the successful delivery of the programme and maintain effective commissioning relationships with service providers across each pilot area. Key responsibilities will include overseeing commissioning contracts, supporting programme implementation, managing stakeholder relationships, and providing regular progress reports to commissioners.

Hours: 22.5 hours per week with flexible working hours and provision of an out-of-hours response as needed.

Location: Remote working. You will be required to travel when the role requires it.

Contract: Fixed term contract to 31st March 2026.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on 30th May 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

This role is an exciting opportunity to help transform the response to domestic abuse by ensuring the sector is evidence led. SafeLives holds the largest datasets on victims and perpetrators of domestic abuse nationally which you will use to inform our ambitious policy and research agenda. Working alongside our practice experts, survivors of abuse, and our expert research team, you will help to answer important questions about what works in ending domestic abuse.

This Data Analyst position will primarily work within the Drive programme team. They will be responsible for working with and supporting the Senior Data Analyst and Data Team Manager to develop and deliver rigorous, sector leading data, analysis, and recommendations. Working closely with the Drive Practice, National Systems Change and Restart teams, this role will primarily focus on data collection, quality assurance, management and reporting through the Drive Case Management Systems.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term contract until June 2027 (with the possibility of an extension).

Location: Bristol based with some travel across the UK.

About the Drive Partnership

The Drive Partnership is a partnership between Respect, SafeLives and Social Finance. We came together in 2015 around a shared ambition to change the way statutory and voluntary agencies respond to high-harm, high-risk perpetrators of domestic violence and abuse. Today, we are still working together to transform the national response to perpetrators of domestic abuse. The Drive partners provide ongoing governance and leadership for all of our work through a joint project board.

The Drive Project

The Drive Project is our flagship intervention working with those causing harm in their relationships to prevent abusive behaviour and protect victim-survivors. Service users have been assessed as posing a high-risk, high-harm level of domestic abuse to the people that they are in intimate or family relationships with. They also often have multiple needs and are resistant to change. The Drive Project has an intensive case management approach that challenges service users to change and works with partner agencies – like the police and social services – to disrupt abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 28 May 2025.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.  

If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you. 

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission. 

How to Apply  

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.

For Job Role specifics please see the Job Description.

Closing date for applications is 11/05/25.

First stage interviews will be held w/c 19/05/25. 

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.   

We will only contact those who have been selected for interview. 

We request no contact from agencies. 

Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.

Salary £50,755 per annum - full time 36 hours per week (job share will be considered)

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.

Deadline for applications:    Friday 23rd May 2025

Interview Date:  Thursday 5th June 2025

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.

The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.  

 Ideal candidate:

We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy.  Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.

In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.

For full details of the role, please download and refer to the Job Description.

We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.

The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.

Please note: Only applicants who submit a covering letter will be shortlisted for interview.

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Haringey. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.

Position: S11275 Stroke Support Coordinator

Location: Home-based, Haringey, however, regular travel will be required as part of this role within the service area (may include other travel in London and nationally to include team meetings or other work-related meetings).

Salary: Circa £27,400 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 21 May 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the London Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. 

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community

• Provide personalised information, advice and support

• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke

About You

You will have:

• Experience / background in a caring profession, ideally supporting people with disabilities

• Excellent IT skills and the ability to maintain accurate records

• An affinity with the values of the Association

• A flexible approach and the ability to effectively manage a caseload

This role requires regular travel across Haringey and to visit people at home and in community settings. There will be also be occasional travel to other parts of London and nationally to attend team meetings and other work commitments. Candidates must be able to demonstrate how they can meet this requirement of the role 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Lincolnshire. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.

There are two positions available:

1 x 28 hours per week – This is a fixed term contract until 31 March 2026

1 x 21 hours per week – This is a fixed term contract until 31 March 2026

Position: S11265 Stroke Support Coordinator

Location: Home-based Lincolnshire, however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Salary circa £21,948 per annum for 28 hours per week and £16,461 per annum for 21 hours per week (FTE circa £27,435 per annum)

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 18 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have:

• Experience/background in a caring profession, ideally supporting people with disabilities

• Excellent IT skills and an ability to maintain accurate records.

• An affinity with the values of the Association.

• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role 

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state how many hours you are applying for.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Position: Community Fundraiser - South/South West England
Type: Full-time (35 hours a week), permanent
Location: Home Working (based in South/ South West England and will be expected to travel widely within this area as part of the role)
Salary: £26,384* per annum plus excellent benefits  
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033* after 6 months service and satisfactory performance and to £29,682* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about making a difference in local communities? Do you enjoy building relationships, inspiring supporters, and delivering successful fundraising initiatives?

If so, we’d love you to join our team as a Community Fundraiser in South/South - West England.  In this role, you will play a vital part in developing and supporting fundraising activities, working closely with supporters, volunteers, local trust and local businesses to maximise income through active community engagement.

You will be responsible for identifying new opportunities, supporting individuals, businesses and groups to reach their fundraising goals, and ensuring they receive excellent stewardship throughout. Collaborating with internal teams, you will contribute to regional fundraising strategies and innovative fundraising to grow support within your region to meet ambitious income targets.

We are looking for a confident and proactive fundraiser who enjoys working with people and is skilled at building strong, lasting relationships. You will have experience in fundraising or a similar income-generating role, along with the ability to identify opportunities, engage with supporters, and manage multiple fundraising pipelines effectively.

A passion for community fundraising and a drive to achieve ambitious targets will be key to your success. This is an exciting opportunity to join a supportive and ambitious team, with the flexibility to develop your role and make a meaningful impact. If you are ready to take on your next challenge and help drive community fundraising forward, we would love to hear from you.

Please note a Driving Licence is essential for this role.

Closing date for applications: 9:00 on Friday 23 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Please identify your notice period and salary expectation in your cover letter.

Note: Unfortunately we cannot support applications from international candidates at this time

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. To help deliver this, Parentkind's fundraising efforts helped grow Parentkind's income from £1.5m to £10m (including in-kind donations) between 2022 and 2024.

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise over £130 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our recent transformational journey has seen Parentkind’s network grow by more than 70% of schools, and the income Parentkind has delivered both for itself and for its members by more than 550%. 

Our No Cold Child initiative, launched with FatFace, stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools, we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Shortlisted for two Business Charity Awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allows shoppers to nominate and fund their local schools simply through everyday spending. In just the last year, this campaign has generated £5.78 million for schools—supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

Meanwhile, our All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 135,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources—developed in consultation with experts and rooted in lived parent experience—equip families to feel informed and empowered, no matter what challenges arise.

This month, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our work is grounded in evidence. Every year, we conduct the UK’s largest parental engagement study: the National Parent Survey. In 2024, over five thousand parents participated, providing invaluable insight into what families think about the education system. The findings are fed directly into government consultations and have already influenced national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. We believe passionately that parents must not be the missing voice in education policy—and we work tirelessly to ensure their views shape the decisions that affect their children’s lives.

Today, through Parentkind’s federated network of more than 130,000 parent and teacher volunteers, our work impacts the lives of millions of parents, carers, teachers and children throughout the UK through our membership, programmes, advocacy and campaigns. But we know we can—and must—do more.

We’re looking for someone with passion, purpose, and creativity—someone who understands that a warm coat, a World Book Day costume, or a parent’s voice at the table can all be catalysts for lifelong change.

This is an exciting opportunity to join our growing Fundraising Team and play a leading role in shaping a brand-new trust fundraising programme from the ground up. We’re looking for someone with experience in securing income from trusts and foundations—someone who’s a confident communicator, both in writing and in person, and who brings a curious and strategic mindset to prospect research.

You’ll help craft compelling cases for support and develop a portfolio of proposals and reports that showcase the impact of our work—amplifying the voices of parents and schools and demonstrating how Parentkind is driving positive change. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

You’ll have:

• Proven experience in trust and statutory fundraising, securing five- and six-figure grants.
• Demonstrable success in developing compelling proposals and reports for funders.
• Strong relationship management skills with a track record of stewarding long-term partnerships.
• Excellent written and verbal communication skills with the ability to convey impact effectively.
• Highly organised with the ability to manage multiple projects and deadlines.
• Knowledge of the education, family support, or community development sectors.

You’ll get:

• To join a fast-moving charity with an exciting future
• To build your own team, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
• Remote working full-time with a great online team culture
• 25 days holiday in addition to UK public holidays.

How to apply

A full candidate pack is attached on this listing. To apply, please submit a CV and covering letter outlining your motivations for applying for the role and how you meet the Person Specification.

Interviews will be held on a rolling basis via video conference.

Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.  We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.  The information will be kept confidential and will be separate from your application.  It will have no bearing on your application.

Parentkind is committed to meeting the needs of applicants with disabilities.  Please let us know if you require any adjustments to your application or interview process.