Learning And Knowledge Management Advisor Jobs
This is a unique opportunity for a passionate leader who believes in the power of people and the impact of culture.
As the Head of People & Culture, you will:
- Champion our mission to make a difference in the community through innovative social initiatives.
- Foster a vibrant culture where diversity is celebrated, and every voice is heard.
- Lead with empathy and inspire a team dedicated to social change.
- Design strategic HR initiatives that align with our core values and drive organizational excellence.
Join us in shaping a workplace where purpose meets passion, and together, we’ll create a brighter future for all.
If this resonates with you, we would love to hear your story and explore how we can drive positive change together. Apply now to become the cornerstone of our people-first approach and help us turn our vision into reality.
Candidates are required to :
1. Submit your current CV – to include:
title, salary and reporting line(s) for your most recent position and
The names and contact details of two referees, at least one of whom should be your most recent employer NB References, will be requested after the interview.
2. A supporting statement (of up to 2 pages) that tells us:
(a) why you are a worthy applicant for this role based on its span of duties and responsibilities, and particularly your fit to the person specifications identified.
Confirmation or otherwise of your availability on the Interview Days (should you be shortlisted).
3. We would appreciate the completion of our Equality & Diversity Monitoring Form.
Vista changes lives. We are the leading local charity working with children and adults affected by sight loss and are looking for a candidate with strong charity finance and board governance experience to join our team.
You are all the things a good FD should be, with extensive experience of working at a senior level in the charity sector which has taught you how to support colleagues at all levels. You have a good head for governance, are naturally patient and systematic and want a board-level role that allows you to make a genuine impact on people’s lives.
As Director of Finance and Governance you will also be our Company Secretary and DPO, supporting the CEO and Board of Trustees to ensure that Vista is fully compliant with all regulatory requirements.
Vista is going through a period of change and service development so we are looking for someone who is willing to embrace this and has the requisite imagination and foresight to thrive in this environment.
Benefits: 31 days annual leave (pro-rota for part time), inclusive of bank holidays, plus your birthday off as a gift from Vista; extended maternity/paternity leave; full training for the role; flexible and hybrid working; excellent health benefits; free and unlimited access to an independent and confidential Employee Assistance Programme.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. We particularly welcome applications from candidates with disabilities including visual impairment, and we encourage applications from such people who are under-represented in our workforce and face disadvantage on account of disability. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Devon Domestic Abuse Service which provides support to high and medium risk victims of domestic abuse and their families.
This exciting new specialist role of Housing IDVA is designed to support victims of Domestic Abuse to remain safe in their own accommodation or secure suitable new housing.
The main tasks for this role include:
- Managing a caseload of high risk victims, providing specialist support around housing.
- Acting as a link person between the local authority housing teams, our Domestic Abuse services in Devon, supported accommodation and refuges.
- Offering dedicated support to victims in Places of Safety.
- Providing specialist training and professional consultancy to partner agencies.
This is an 18 month contract with the potential to extend or be made permanent, subject to funding.
For a full job description/person specification and to apply, please follow the link provided on this website. This vacancy is will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At FearFree we are proud to deliver services across the Southwest, and we're excited to be expanding our offer, with the introduction of a new Education, Training and Employment (ETE) Service. We have a full time vacancy (37 hours per week) and a part time vacancy (22.5 hours per week).
As a Support Advisor you will be a fundamental part of our team, supporting the delivery of the ETE programmes and the development of the service. The service will provide a range of trauma-informed and person-centred support, focused on supporting those impacted by abuse to access education, training, employment or volunteering.
You will be responsible for providing trauma informed support through group work and 1-1 support. Working alongside a team of practitioners across our geographical patch in Devon. The project aims to:
- Increase volunteers in FearFree and support people to access volunteering opportunities externally.
- Support individuals impacted by abuse to access training and employment.
- Help people access bespoke apprenticeships and internships.
- Support service users to increase and advance work related skills, such as the development of CVs, financial management and IT skills.
- Raise awareness of this agenda to a wider network.
The service will support victims of Domestic Abuse, Sexual Violence and Stalking aged 15 and above, alongside perpetrators of Domestic Abuse – empowering victims and reducing the risk of recidivism for perpetrators.
Our ideal candidate will have experience in working with vulnerable people and an understanding / experience of the ETE sector. They will have an understanding of trauma informed practice and ideally have experience implementing this within group and 1-1 settings. Our ideal candidate will demonstrate an understanding of Employability skills and will demonstrate the ability to proactively engage with both local employers and local support networks/organisations to promote the skills of the individuals they are supporting.
This is an exciting opportunity to contribute to the development of a new service and make a real impact. You’ll have the chance to work closely with a team of passionate and dedicated individuals who are committed to making a difference in people’s lives.
We believe in providing a supportive and inclusive working environment, and we’re committed to helping you develop your skills and grow in your role. If you’re looking for a challenging and rewarding position where you can make a real difference, we’d love to hear from you. Join us at FearFree and help us to provide vital support to those who need it most.
Main responsibilites and tasks
- Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion.
- Triage and assess service users to consider their suitability for the ETE Service.
- Utilise a trauma informed approach to help people return to or access ETE.
- Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
- Work with a diverse client group, creating bespoke action and support plans for each individual.
- Facilitate group support sessions in addition to one-to-one support
- With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
- Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
- Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
- Play an active role in the recruitment process of volunteers in addition to management of volunteers ensuring they are kept up to date and involved in the organisation, alongside able to support our service users.
- Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
- Work closely with the services across FearFree, developing close working relationships and supporting clients who may be accessing support from our other services.
- Record all contact with service users and abide by confidentiality requirements.
- Record and monitor data to enable the service to be fully evaluated.
- Car ownership and travel across our area is a requirement for this role.
For a full job description/person specification and to apply, please follow the link provided on this website. THis vacancy will close once suitable candidates are found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Do you understand the needs of people with Dementia and their carers?
Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?
Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton. As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.
You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life. From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.
This role is community based working both at our offices and across the Sutton Borough, with some working from home. Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace.
For further details including a full role profile and person specification, please download our job pack.
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Our People and Culture team is committed to putting people first through informed decision making based on the valued feedback of our employees. We are seeking an employee engagement specialist to join the Head of Organisational Development, to champion and lead initiatives that positively impact employee experience, engagement and foster a sense of belonging and purpose.
The ideal candidate will have experience in end-to-end project management of employee engagement surveys and activities, and providing delivery, insight, analysis and recommendations from the results. Proficiency in data collection, analysis and presenting is key to this role.
We are looking for someone who can confidently identify opportunities to engage employees working in hybrid environments in an inclusive, inspiring and innovative way. Knowledge of employee engagement current thinking and trends is essential in order to successfully engage diverse audiences across all levels of the organisation. The successful candidate will also work closely with the Head of Organisational Development to design and implement wellbeing and employee recognition initiatives.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Monday 29 April 2024
Notification of interview
Shortlisted applicants will be notified no later than Friday 3 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held from 13 May 2024 onwards.
How to apply
Please visit our careers website and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Do you understand the needs of people with Dementia and their carers?
Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing?
Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton. As a Dementia Adviser you will provide comprehensive, person-centred support and access to information, working closely with other Dementia Advisers and teams across the organisation.
You will work to empower both people living with Dementia and their carers, supporting them to maximise their quality of life. From diagnosis and throughout their journey you will provide access to information and support, help clients to make informed decisions and provide a consistent point of contact. You'll also help to reduce isolation and increase social inclusion by providing opportunities for peer support and raise awareness and understanding of Dementia.
This role is community based working both at our offices and across the Sutton Borough, with some working from home. Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace.
For further details including a full role profile and person specification, please download our job pack.
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
To be an effective lead on HR related matters, supporting the CEO and Management team, ensuring it is well-positioned to achieve its vision, current and future business operational plans and performance targets.
This is a key role instrumental in bringing the HR and Business administration functions together at an operational level. The core purpose of the role will be to support and manage all People and Management related administration matters across the organisation.
To take the lead for data protection and champion compliance across the organisation.
Please complete an application form, monitoring form and a covering letter to evidence how you meet the requirements of the person specification
To build meaningful lives as part of the wider community for refugees, asylum seekers and vulnerable migrants.
The client requests no contact from agencies or media sales.
PSPA supports families affected by Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD), both are complex neurological conditions that affect mobility, vision, swallowing and cognition.
We are looking for someone to join our helpline team to provide professional, comprehensive support and make a real difference to people living with PSP, CBD, their families, and carers.
We are seeking a motivated and confident person who can deliver a high-quality professional service, to work on our helpline. Previous experience of working in health, social care or the helpline sector is essential. You need to be a patient, empathetic listener with excellent verbal and written communication skills. The role will involve assessing and responding to callers' needs via our telephone and email service providing practical and emotional support and delivering learning sessions about PSP and CBD to health and social care professionals. Ideally, you will have experience working on a helpline or in a health or social care setting.
Ability and willingness to travel within your region is essential. Occasional weekend work may be required. The role covers the following regions: Greater London, Kent, Essex & Surrey.
We have a hybrid working model with most staff working one day a week in the office in Milton Keynes and the remainder at home. Please contact our Helpline Manager, Jules Brown, if you would like to discuss the role.
We are an inclusive organisation and welcome applications from people from all sections of the community, irrespective of ethnicity (including race, colour, and nationality) age, disability, gender, sexual orientation, religion or belief.
See the full job description for more details.
- Benefits: Pension Scheme and Employee Assistance Programme
- Annual Leave: 28 days per annum including bank holidays
Please apply with your current CV and a cover letter to show us how your knowledge and skills meet the requirements for the role of Helpline Care Navigator.
Closing date: Monday 20th May 2024
Interviews are to be held in person at the Milton Keynes offices the week commencing 27th May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
Location: West Sussex. This role is community based with home working aspects.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We are recruiting Dementia Advisers specifically to engage with the Diverse Communities of West Sussex in order to better support these communities with dementia services. We would therefore encourage applicants that can speak languages such as Urdu, Punjabi, Hindi , Gujarati to apply for this role.
The Dementia Adviser role requires you to work passionately to provide advice, support and guidance to people living with dementia and their family members/carers.
You will interact face to face, via telephone and virtually to give people the tools and knowledge to make informed decisions about their future.
You will build and establish good working relationships with external organisations to continue to increase reach and build inclusivity in these under-served communities where dementia information is evidenced to be less provided, including pre-diagnostic support.
The Alzheimer’s Society West Sussex are proud to have a passionate team with a welcoming and supportive culture.
- Offering a vital and compassionate advice service to support and guide carers of people living with dementia.
- Provide community based, face to face services for an increased level of support for more complex cases.
- Managing referrals, assisting carers in assessing their information and support needs in a person-centred manner.
- Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist carers in accessing them.
- Signposting carers to a choice of suitable other sources of help, where appropriate.
- Developing a proactive approach in reaching carers of people living with dementia who may not otherwise access our services.
About you
We are hoping to welcome passionate Dementia Advisers to work in West Sussex within under-served communities. This is an amazing opportunity to have a rewarding career providing support and guidance to people living with dementia.
We are looking for:
- Someone who has working experience of assessing people face to face with an ability to assess their needs.
- Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills to manage your caseload of clients effectively.
- Good IT skills and be able to travel independently across West Sussex.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage
Desirable (non-essential) attributes include:
- Able to speak an Asian language such as Urdu, Punjabi, Hindi, Gujarati.
- Previous experience of supporting /working within marginalised communities such as the south Asian community
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Title: Employment Broker
Reporting To: Employment & Skills Manager
Staff Responsibility: None
Salary: £32,000, 35 hours per week
Location: North London – main office is in Kentish Town
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK (Action For Kids) is a national charity helping young people with disabilities to develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills and organise work experience placements across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 26.
Job Purpose
To support young people aged 18+ who have disabilities and/or are neurodiverse to gain employment. The role will be to primarily liaise with businesses and employers to broker new opportunities for supported and unsupported employment. You will also work with a small caseload of young people, assessing their employability skills. You will work closely with the Employment & Skills team to place young people from the Employment Coaches caseloads into employment, as well as locate some voluntary roles and work placements. You will deliver one to one job coaching to enable young people to progress towards their own goals and objectives.
Working Conditions
The post is 35 hours a week, normally between 9.30am – 5.30pm. The post holder may be expected to work some evenings and weekends as required by the job. There is a TOIL policy. This role is peripatetic within London.
Principle Responsibilities
- Engage with businesses and employers to source and secure employment opportunities for the young people AFK work with.
- Encourage businesses and employers to offer volunteering, work tasters and work placements that may also lead to paid opportunities for young people.
- Develop and maintain knowledge of the local labour market & opportunities relating to employment, work tasters, work placements and volunteering.
- Develop and maintain effective working relationships with local employer groups, statutory, voluntary and private organisations to support the development of suitable opportunities.
- Participate in employer visits with young people to engage them in the different workplace roles to further aid their choices in employment.
- Provide training / advice to employers as required.
- Provide employment support for the Employment & Skills team and produce monthly updates in line with AFKs key performance indicators (KPIs).
- Work with 1 or 2 young people to identify and support their aspirations for future employment.
- Identify any financial implications for individuals relating to full and part-time employment in connection with disability benefits.
- Work closely with the Senior Employment Coach to match opportunities for young people from the caseloads of Employment Coaches.
- Participate in regular 1-1 supervision with the Employment & Skills manager.
- Support young people in the workplace if required.
- Refer young people for specialist advice and support where appropriate.
- Monitor the progress of individuals and keep appropriate records.
- Provide timely reports and keep AFK recording systems up to date.
- Undertake necessary administrative duties relating to the role.
- Undertake learning & development as identified via appraisals and reviews.
- Carry out other duties as deemed appropriate to the post by the Executive Director of Services and the Employment & Skills manager.
For person specification please see the attached Job Description
To apply
We would like to hear from you if your values align with ours of being collaborative, person centred and empowering.
Please send your CV and a cover letter outlining your suitability for the role.
Closing date Tuesday 13th May 2024, 23:59
Interviews will be held on Wednesday 22nd May from 10am
To apply please submit your CV and a cover letter outlining your suitability for the role
Our mission is to enable as many disabled young people as possible the opportunity to work or volunteer in the community.
The client requests no contact from agencies or media sales.
Sightsavers is looking for a monitoring, evaluation and learning (MEL) professional with advocacy experience within an NGO/INGO to support monitoring advocacy work across the organisation. This is a 9 month fixed term contract to cover parental leave.
Contract: 9 month Fixed Term Contract
Hours: Flexible/ part time / full time.
The role of Global Advocacy Monitoring Adviser can be full time (35 hours, Monday – Friday) or part time (ideally 28+ hours, flexible.) with some flexibility around hours worked. This role can be based remotely or hybrid. Our UK office is based in Haywards Heath and is open Tuesday – Thursday.
Responsibilities
About the role
We are looking for an experienced monitoring, evaluation, analysis, and learning professional with strong understanding and experience of advocacy within an NGO/INGO. You will play a key role in ensuring advocacy in Sightsavers is monitored effectively, and input on Sightsavers strategic data analysis. Building on Sightsavers existing advocacy data systems, you will ensure effective data collection, visualisation and analysis; ability to develop dashboards using PowerBI would be of particular interest, although this is not essential.
Key duties will include:
- Delivering systems for collecting, managing, and analysing information about national advocacy
- Lead on the coordination of Sightsavers’ Voluntary Stakeholder Review of SDG implementation
- Strengthening systems for sharing lessons about what works and identify challenges that are faced by multiple countries
- Engaging in internal Policy and Global Advocacy and organisational processes
The post holder may be expected to travel internationally once or twice within the 9-month contract.
This is a varied role, please read the job description for full details.
Skills and Experience
Knowledge, Skills and Related Experience:
Essential
- Degree or higher in a Social Science, or equivalent working experience
- Experience of supporting national advocacy within a global advocacy strategy within INGO/NGOs
- Significant experience of monitoring, evaluation, and learning within an INGO context
- Experience working with data management information systems and applying data analysis/statistical techniques to data
- Knowledge of current issues and best practice in development particularly in advocacy monitoring and evaluation
- Ability to influence organisational strategy and promote change internally
- Ability to develop and implement effective advocacy plans and MEL systems
- Effective communication and relationship building skills with internal and external audiences
Desirable
- Experience of advocacy is essential for this role. Advocacy within human rights, and/or advocacy at an international level, would be desirable, although not essential.
- Ability to develop and manage data visualisation, notably creating Dashboards in PowerBI
- Expertise in building staff capacities to develop and deliver effective advocacy monitoring strategies
- Experience of working effectively as part of an international team
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
We anticipate that remote interviews will take place from mid-May and the evaluation process will include a two-stage interview.
Closing date: 29 April 2024
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
We’re looking for an experienced trainer to lead on the implementation and delivery of the Learning and Development framework issued by the House of Bishops.
- Be responsible for the organisation, implementation and delivery of the national safeguarding learning and development framework
- Provide high quality face to face and online training to office holders (Clergy, Readers, those with Permission to Officiate), employees and volunteers in the Diocese of Coventry.
- Evaluate the effectiveness of the national training and adapt materials as appropriate for the diocese.
- Network and liaise with safeguarding trainers from other dioceses and be part of the regional and national training network to share knowledge and best practice.
- Assist in supporting a small team of volunteer trainers capable of delivering training within the Diocese of Coventry.
- Develop and maintain knowledge of national and local safeguarding policies and procedures.
- Be responsible for safeguarding training administration
- In conjunction with the DSA, undertake continual evaluation, review and monitoring of the learning and development framework and other training materials so that they are kept up-to-date with new legislation, guidelines and best practice in safeguarding.
- Be responsible for safeguarding training information on different platforms
- In liaison with the DSA/ADSA, respond to and act upon requests for advice, information and guidance from individuals in the church who are concerned about the welfare of a child or adult at risk of harm.
- To undertake any other activity within the scope of the safeguarding team’s work, and the role-holder’s skills and experience, as reasonably requested by the DSA.
The post holder is an employee of the Diocesan Board of Finance (DBF) and is line managed by the Diocesan Safeguarding Advisor.
Other key relationships include the Diocesan Safeguarding team, Parish Safeguarding Officers, Clergy and Readers.
An enhanced DBS check will be required.
Diversity, Equity and Inclusion
In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.
If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.
As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.
All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.
To find out more about this role please click on apply and this will take you to our website.
The client requests no contact from agencies or media sales.
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues across Merton
Salary (pro rata for part time):
From £30,000 per annum for Advice Supervisor
From £29,000 per annum for Trainee Supervisor
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 9th May 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role. If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of two years Citizens Advice Adviser experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
This role is a service manager including line management responsibilities and reports to Head of Advice Services.
Main duties and responsibilities
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As a member of service managers team, ensure client support team members are supported with the appropriate level of guidance and supervision
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Complete casework and generalist advice for clients (when required)
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Monitor the case records / telephone calls of designated staff and volunteers to meet quality standards and service level agreements
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Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice
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Keep technical knowledge up to date and provide technical support to advisers and / or caseworkers
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As a service/team manager you are a member of CAML’s Service Manager Delivery Team
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Assist trainees through self-learning modules and review progress on a regular basis.
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Research, design and deliver training programmes and sessions
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Take part in recruitment, induction and coordination of our fantastic volunteers
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Attend appropriate internal and external meetings as agreed
Research and Campaigns
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Promote the importance of research and campaigns work
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Include a review for research and campaigns within case-checking
Other duties and responsibilities
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Uphold the aims and principles of the Citizens Advice service and its equal opportunities policies.
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Professionally represent and promote Citizens Advice Merton and Lambeth in your work
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Other duties as requested by your line manager (Head of Advice Services), SMT or Chief Executive
Professional Development
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The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
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Citizens Advice qualified and experienced across all advice areas essential.
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Ability to support volunteers and staff and maintain motivation.
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Demonstrable ability to monitor and maintain service delivery against agreed targets.
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Well-organised and able to prioritise own work and the work of others, meet deadlines and manage workload in a busy environment.
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Ability to use IT systems and packages, and electronic resources in the provision of advice and the preparation of reports and submissions.
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Commitment to and work within the aims, principles and policies of the Citizens Advice service.
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Strong understanding of equality and diversity and its application to the provision of advice, and the supervision and development of staff.
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to view the full job description and find out how to apply (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Thursday, 9th May 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.