Learning jobs

Title: Digital Fundraising Insight and Optimisation Manager

Salary: £42,000 - £47,000

Location: UK Remote with regular office days (approx. 1 – 2 per month) or hybrid (our head in Haywards Heath is open Tuesday, Wednesday and Thursday for those who prefer to work from the office regularly) 

Contract: Permanent

Hours: This is a full-time role with some flexibility around hours worked.

About the role

Sightsavers are looking for an experienced Digital Fundraising Insight & Optimisation Manager to lead global CRO and experimentation strategies that maximise income and improve supporter journeys.

As the Insight & Optimisation Manager, you will champion data-driven decision-making, embed best-practice processes and drive continuous optimisation across channels and markets. Working with internal teams and external partners, you’ll ensure insights and testing deliver measurable improvements to fundraising performance.

Responsibilities

• Lead global CRO and experimentation strategy to maximise income and donor retention across digital fundraising channels.
• Own and prioritise the testing roadmap, delivering high-impact A/B and multivariate experiments aligned with organisational goals.
• Collaborate with UX/UI, analytics and development teams to remove conversion barriers and ensure accessible, user-friendly supporter experiences.
• Explore and pilot emerging CRO technologies, AI-driven tools, and automation to drive continuous improvement.
• Champion data-driven decision-making and provide actionable insights through performance dashboards and clear reporting.
• Ensure data integrity and best practice across analytics platforms, including GA4, Google Tag Manager and Big Query using SQL for complex queries.
• Partner with CRM teams on predictive modelling and segmentation to enhance targeting and personalisation.
• Manage budgets, forecasting and expenditure plans to align with strategic objectives and support digital fundraising performance.
• Coach and develop the Insight & Optimisation Executive and manage supplier relationships to ensure quality and responsiveness.
• Embed efficient workflows, support technical integrations and collaborate on new digital fundraising products informed by supporter insight.

This is a dynamic role with the chance to shape strategy, influence decisions and drive significant improvements to supporter experience and fundraising performance. Please see the Job Description for full details.

Jobholder Requirements

Essential

• Proven experience managing CRO programmes and leading teams.
• Strong knowledge of CRO principles, A/B testing and experimentation frameworks.
• Hands-on experience with GA4 and familiarity with HTML, CSS and JavaScript.
• Proficiency with CRO and analytics tools such as Hotjar and VWO (or similar).
• Excellent stakeholder management and communication skills with the ability to turn complex data into actionable insights.
• Strong organisational skills and ability to prioritise effectively in a fast-paced environment.

Desirable

• Experience with SQL, BigQuery and data visualisation tools.
• Knowledge of personalisation strategies and customer journey optimisation.
• Experience working in a fundraising environment.

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

We anticipate that remote interviews will take place from 19 January onwards and the interview process will likely include two stages with a task.

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. We will provide interview themes in advance to support candidates.

Closing date: 11 January 2026

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Contract: Permanent part time – 18.5 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website for further details on how to apply.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire, South Oxfordshire, Vale of White Horse and Oxford City.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about the role and to apply please visit our website.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

The National Youth Jazz Orchestra (NYJO) is seeking a Finance Manager to strengthen our financial foundations as we celebrate 60 years of nurturing young talent. This newly created role brings together financial operations across our vibrant organisation, working closely with our Chief Executive and all departments.

Founded in 1965, NYJO has grown from a single jazz orchestra to a dynamic charity delivering engaging participation projects and impactful live performances. As an Arts Council England National Portfolio Organisation and Resident Artistic Company at Woolwich Works in Greenwich, we're dedicated to making jazz accessible to early-career musicians, young people, and audiences nationwide.

You'll oversee day-to-day financial management while contributing to strategic planning that shapes how we empower the next generation of jazz musicians. This includes managing our Xero accounting system, preparing quarterly management accounts and cash-flow statements, leading the annual budgeting process, and ensuring compliance with charity finance regulations.

Working across our three core areas - the National Youth Jazz Orchestra for emerging professionals aged 18-25, NYJO Learning programmes, and Community Outreach initiatives - you'll collaborate with programme, marketing, and development teams to create and monitor project budgets, track restricted income, and provide financial reporting to funders including Arts Council England, trusts, foundations, and sponsors.

This role offers genuine impact: your financial expertise will directly support young musicians' creative development and help us deliver programmes that respond to community needs. You'll produce reports for our Board of Trustees, manage Gift Aid returns, ensure statutory compliance, and maintain the strong financial governance essential to our mission.

We're looking for a qualified or part-qualified accountant with charity finance experience, or equivalent expertise in the arts sector. You'll need strong Xero skills, solid understanding of charity SORP and restricted fund accounting, and the ability to translate complex financial information into clear insights for non-financial stakeholders.

Requirements and Responsibilities

Essential:

• Qualified/part-qualified accountant (ACCA/CIMA/ACA/CIPFA) or equivalent professional experience in charity/arts finance
• Experience managing finances for UK charity or non-profit organisation
• Working knowledge of charity SORP, Gift Aid, and fund-restricted accounting
• Strong Excel and accounting software skills
• Excellent communication skills to explain finance to non-financial stakeholders
• Strong organisational skills and attention to detail

Desirable:

• Experience in music, youth, education, or cultural sectors
• Experience with Arts Council England and other funders
• Interest in jazz music and supporting music education opportunities

Key Responsibilities:

• Manage Xero accounting system and maintain accurate financial records
• Prepare quarterly management accounts, cash-flow statements, and variance analysis
• Lead annual budgeting and support multi-year financial planning
• Track restricted income and provide funder reporting
• Ensure charity compliance (Companies House, Charity Commission, HMRC)
• Support Board meetings and contribute to strategic decision-making

Job Responsibilities

Financial Management: Oversee Xero accounting system, maintain accurate records, prepare quarterly management accounts and cash-flow statements with variance analysis for Board of Trustees. Manage bank reconciliations, accounts payable/receivable, payroll and pension administration.

Strategic Finance: Lead annual budgeting with CEO and department leads, support multi-year financial planning and scenario modelling.

Project & Grant Management: Collaborate with Programmes, Marketing and Development teams on project budgets. Track restricted income and provide financial reporting to Arts Council England, trusts, foundations, and sponsors. Ensure accurate cost allocation across projects and funding streams.

Governance & Compliance: Ensure statutory compliance (Companies House, Charity Commission, HMRC including Orchestra Tax Relief and VAT). Lead year-end financial statements preparation and independent review. Manage Gift Aid returns and maintain internal financial controls.

Working Schedule: Part-time position: 3 days per week Location: London with flexible/hybrid working Salary: £45k-£55k FTE depending on experience Holiday: 20 days plus bank holidays (pro rata) Reports to: Chief Executive

How to Apply

Send your CV and covering letter (maximum 2 pages) outlining your relevant experience and what draws you to NYJO before 22 January 2026. Please confirm your availability for first round online interviews (week of 2nd February 2026) and in-person second interviews at Woolwich Works (12th February 2026). We welcome applications from all backgrounds and are committed to building a diverse team. 

Uniting Staffordshire Against Hate provides information, advice, guidance and practical and emotional support to victims of hate crime and hate incidents to help them cope and recover from their experience and exercise their rights under the Victims Code. We also work to raise awareness and encourage reporting of hate crime across Stoke on Trent and Staffordshire.

The role of a Training and Community Engagement Officer is an exciting and diverse one. You will be responsible for engaging with communities, including those most at risk of or directly impacted by hate crime, to improve awareness and understanding of hate crime, how to report it and how to access our specialist support service. You will do this in a variety of ways including by delivering awareness raising sessions and activities and attending events. You will also provide initial information, advice and guidance to victims of hate in the community and facilitate referrals into our specialist support service. You will be responsible for the development of meaningful and trusted relationships between communities and the service, so that the people who need our support know how to and are confident to access it. You will also be responsible for delivering our awareness raising training to professionals and communities.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

This role is based at our offices in Hanley but most of your time will be spent working in communities across Staffordshire and regular travel is a key part of this role.

Location: HMP New Hall
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Contract Type: Fixed Term Contract
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
This is a fixed term contract until 5th June 2026
Interviews are planned for the 22nd January 2026.
 
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
 
REF-225 665

Purpose of the job 

 In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice. 

 Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team. 

 You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively. 

Why work at UK Youth? 

We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change. 

Responsibilities

• Evaluation and Learning

• Knowledge and Data Management

• Research and Horizon Scanning

Experience we're after

• Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)

• Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting

• Experience of conducting literature reviews to analyse existing evidence on specific topics

• Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Tuesday 6th January 2026 at 09:00am

Provisional Interview Dates: 14th and 15th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About Speakers Trust
Speakers Trust is the UK’s leading public speaking and youth voice charity. Every year, we empower over 40,000 young people to find their voice, share their stories, and build the confidence to be heard. We are creative, ambitious, and exist to make a real impact.

What Makes This Role Special

Speakers Trust works with over 700 schools as well as partners and supporters from across the third-sector. You will be part of our central team, supporting us to manage these relationships and build new ones. This role will be vital both in helping us reach more young people – and helping ensure that those we do reach are heard and listened to.

The Role

The purpose of this role is to recruit schools to participate in our programmes and coordinate workshops and events in schools and with other third sector organisations and cultural institutions.

Your Key Responsibilities

Manage School Relationships:

• Support on the recruitment of state schools and partners across the UK to participate in all training programmes including all “Speak Out Challenge” programmes;
• Support schools to engage with our resources;
• Maintain and build school and teacher relationships;
• Liaise with schools before workshop delivery;
• Follow up with schools after workshop delivery;
• Assist in the assessment, monitoring and evaluation of the effectiveness of the programme;

Liaise With Freelance Delivery Team:

• Liaise with trainers to match availability to workshop dates;
• Coordinate the day-to-day trainer delivery of the training programmes with the rest of the Programmes Team;
• Ensure trainer team has adequate resources and supplies to deliver their training;
• Assist in trainer team administration including invoicing and feedback.

Coordinate Events:

• Support the delivery of regional events such as competitions, launches, promotional and networking events;
• Manage competition entries across programmes- ensuring we have all relevant information and permissions including parental consent;
• Liaise with freelance staff delivering events and external event teams, ensuring they have all the correct resources and information required;
• Help implement quality assessment protocols as agreed with funders.

You will also get the opportunity to develop the role by supporting organisation wide initiatives to extend the reach of our programmes to those who most need it and raise the profile and support of the organisation.

What We’re Looking For

A team player. We are a small charity that thrives through collaboration. As part of our team, you will follow organisation policies and procedures and be willing to assist with a wide range of tasks as needed. This includes maintaining our CRM and Project Management systems, ensuring compliance with child safeguarding procedures, and supporting at office training events. We also believe in playing to people’s strengths.

What We Offer

• Salary: £25,000–£30,000 per annum pro rata for any reduced hours. Employed on a fixed term contract (starting asap) for 6 months. Full or Part time contract available - with a minimum of 3 days a week.
• 25 days annual leave plus bank holidays (pro-rata)
• Pension scheme with auto-enrolment
• Central London office (2-3 days/week), plus flexible hybrid working
• Supportive, inclusive, and creative team environment

AmplifyChange has an exciting new job opportunity for a Grants Manager to join our dynamic team of dedicated sexual and reproductive health and rights specialists. The Grants Manager will be responsible for accompanying grantee partner organisations through the grant making process; from assessing funding applications to providing performance and risk oversight for a portfolio of SRHR advocacy grants. In addition, the Grants Manager provides technical expertise for grantees on organisational strengthening and advocacy and campaigning. Key to the role is the sharing of knowledge across the portfolio and monitoring of grantee partners. Job holders will work closely with the team of Grants Officers to ensure grants move efficiently through the grant management cycle, alongside the broader AmplifyChange team. The Grants Manager reports to the Head of Grant making. Fluency in French is essential for this role due to AmplifyChange operating as a bilingual fund. In addition to this, we are looking for experience in Francophone Africa and/or the Middle East. We are also looking to complement existing team skills with knowledge and experience working on SRHR Advocacy themes in particular youth programming/ activism or any of our crosscutting things eg climate justice, mental health and pleasure based sexual health.

MAIN RESPONSIBILITIES

1. Manage a portfolio of international grants, ensuring compliance with internal procedures

2. Provide high quality technical SRHR support and coaching to groups to support them throughout the grant including  preparing for contracting and regular performance reviews

3. Collaborate with the team to support the development and management of new grant calls

4. Screen and review grant applications and budgets against pre-defined criteria to recommend whether a grant application should, or should not, be reviewed by the independent Technical Review Panel

5. Maintain oversight of financial and contractual compliance of a portfolio of grants

6. Work closely with the Grants Compliance Team and Grant Operations Team to ensure smooth processes

7. Identify and contribute to lessons learning and knowledge sharing among grantees and support external communications of AmplifyChange supported grants

8. Provide ongoing technical expertise to political and situational analysis of SRHR in the relevant countries

9. Represent AmplifyChange as necessary to support outreach and learning with civil society, donors and potential donors

10. Provide inputs to organisational strategic development and review of progress

11. Engage with the field of philanthropy and grants management to stay informed of best practices

For PERSON SPECIFICATION please see Job Description. 

WORKING ARRANGEMENTS

This is a UK based, full time (37.5 hours/week) permanent position, reporting to the Head of Grant Making. AmplifyChange is based in Bath, and we operate on a hybrid working model which would include coming to the office at least once a week. Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK. Requests for flexible working arrangements will be considered. International and national travel will be required.

SALARY AND PACKAGE

Basic salary range:             £: 41,000 – 44,000 per year

Holiday:                               25 days per annum on full time basis

Pension:                              8% employer contribution

Life insurance:                   Life insurance scheme

Benefits:                             Employee Assistance Program, Health cash plan

AmplifyChange is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and  abide by our Code of Ethics at all times.

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities, neurodiversity and/or complex issues through training and employment. 

We are recruiting for Peer Support Worker in Kingston upon Thames.

We are looking for an enthusiastic, flexible person with lived experience of autism who is committed to supporting autistic people to work towards their individual goals. Lived experience refers to the first-hand involvement or direct experiences and choices of a given person, and the knowledge that they gain from it, as opposed to the knowledge a given person gains from second-hand source. 

Goals you may support clients to work on include: 

· Taking more control of their lives through gaining a greater understanding of their own wellbeing 

· Reducing feelings of isolation through building connections in the local community 

· Gaining confidence and an improved sense of wellbeing

You will use your own direct lived experience of autism, to work together with people to identify their wellbeing goals and find the right resources and support for their needs. You will have excellent interpersonal skills and be committed to using a strength based and client led approach. 

Experience of peer support is not essential; it is more important that you share our commitment to supporting people to achieve their personal and wellbeing goals. Peer support training will be provided. 

This is a hybrid role involving both working from home and working in the community.

Please click apply to send your CV and a cover letter. Please add a cover letter to the end of your CV when uploading. Applications without a cover form will not be considered. 

Candidates need to clearly outline how they meet the person specification points in their personal statement. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 25 days annual leave per annum pro rata plus statutory holiday. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). We welcome applicants of all backgrounds, cultures, genders, ethnicities, disability statuses and sexual orientations. We are happy to discuss any workplace adjustments individuals may require in the recruitment process, on commencement, or once in post. Special requirements for the interview process can be submitted in the cover form. 

Closing date: Friday 9th January (9am). Please note, Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

The Role

• To be the strategic lead for income, service, and performance management of Causeway’s Property portfolio. To support housing staff to achieve tangible social impact and/or recovery outcomes in line with Causeway’s mission and with funder’s contractual obligations.
• Provide inspiring leadership to the Housing Operations Team as a whole and develop opportunities for skills and knowledge development and understanding to enhance staff performance.
• To prepare and present accurate performance reports for the entire portfolio reporting on voids, rent management and tenant engagement outcomes to the CEO and local authority partners, identifying corrective action where needed.
• To ensure compliance of housing stock and tenancy matters within legal and statutory requirements.
• To ensure continuous learning and development across the Housing Operations Team by disseminating learning and sharing best practice.
• To develop and manage effective allocation processes for maximum occupancy and work closely with the other delivery colleagues across the organisation to ensure that housing is accessible and operates in line with any funding criteria.
• Champion client involvement and ensuring best practice in this area is embedded in policies and procedures.
• To be the primary point of contact for owning RP’s and private landlords, lead on landlord issues and disputes
• To represent the CEO at external events and meetings when necessary.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Position: National Services Volunteering Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, charity

*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a passionate and organised individual to support volunteers who deliver our national services. This is a fantastic opportunity to help create a positive, inclusive, and safe volunteering culture that empowers volunteers to provide impactful support.

About the role

As National Services Volunteer Officer, you’ll support around 50 volunteers who contribute to our peer support services, virtual community services, and support hub. You’ll play a key role in recruiting, training, and developing volunteers, ensuring they feel valued and confident in their roles. You’ll also work closely with service delivery teams to maintain high standards of wellbeing, safety, and recognition for volunteers.

What you’ll do

• Recruit, train, and provide ongoing support to volunteers delivering national services.
• Offer day-to-day guidance and feedback, ensuring volunteers deliver safe and effective support.
• Manage volunteering rotas for the virtual support hub and maintain accurate records.
• Collaborate with teams to ensure volunteer resources and training meet organisational standards.
• Promote inclusivity and reduce barriers to volunteering.
• Handle safeguarding concerns promptly and in line with policy.

About you

We’re looking for someone who has:

• Experience supporting multi-channel or remote services, ideally in a health or charity setting.
• Experience managing volunteers (or staff), including recruitment, training, and wellbeing support.
• Excellent interpersonal and communication skills to build strong relationships.
• Strong organisational skills and the ability to manage workloads effectively.
• Knowledge of quality standards and safeguarding practices.

Closing date for applications: 9:00 on Monday 5 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Build something new. Shape the future. Make a real impact.

The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.

We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.

As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.

This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.

What You'll Do

• Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
• Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
• Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
• Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission

Who We're Looking For

You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.

You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.

Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.

What We Offer

• Build something new: Establish new commercial capability in a respected healthcare organisation
• Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
• Meaningful work: Direct contribution to preventing infections and protecting public health
• Senior leadership role: Strategic responsibility and genuine influence on organisational direction
• Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
• Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion

Why Now?

As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.

Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.

Key Details

• Role: Commercial Director
• Contract: 12-month fixed-term (potential for extension/permanent conversion)
• Hours: Four days per week (0.8 FTE)
• Salary: £42,400 per annum (£53,000 FTE)
• Location: Home-based with regular UK travel

How to Apply

Download the full recruitment pack for detailed role responsibilities and person specification.

To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.

Your covering letter should address:

• Your relevant experience in commercial/business development
• Your track record of revenue generation with specific examples
• Why you're interested in this role and IPS
• How your skills match the person specification

Location: Birmingham, but with regular travel to London

Assessment Centre: 14th and 15th of January in-person at our Birmingham Centre

We’re looking for a dynamic Delivery Manager to drive our partnership development work across Birmingham and London!

This is an exciting opportunity to lead a team of passionate Partner  Development Lead , building and nurturing partnerships that directly benefit young people and help scale our impact in two of our key regions. You’ll work closely with employers, training providers, business networks, community organisations to co-create local solutions and open up meaningful training and employment pathways in apprentices and entry level role. 

This role sits at the heart of our delivery model, blending operational leadership with strategic relationship building. You’ll be managing performance, ensuring compliance, spotting new opportunities, and helping to shape place-based delivery plans that are grounded in what young people need right now.

The successful candidate will be based in Birmingham with regular travel to London to support work and develop relationships with local partners, so flexibility and a love for collaboration are key! If you’re ready to step into a role that combines people leadership, partnership growth, and a clear focus on outcomes for young people, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Manager - Partnership Development (Birmingham)s? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Partnership Development (Birmingham)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)